GEORGE EZEUGO

Allen, Texas 75002 www.linkedin.com/pub/george-ezeugo/6/4aa/38a Cell: 469-288-6164 | Home: 972-747-8333 | ezeugo@sbcglobal.net SUMMARY Creative Systems Sales Engineer with extensive and diversified telecommunications systems background, including enterprise collaborative video systems pre-sales support. Skilled in implementation of VoIP and wireless voice systems. Excellent problem solving skills with ability to effectively communicate complex technical information to non-technical audiences. Core strengths in: System hardware and software testing IP Network - TCP/IP, Routers, Switches, VPNs, VLAN, video transport protocols and compression technologies. VoIP and Wireless Voice system configuration and implementation VoIP and Wireless Voice interoperability testing WLAN analysis and troubleshooting for voice integration Software: MS Office Visio/CAD Salesforce.com sales management tool TECHNICAL SKILLS / PROFESSIONAL DEVELOPMENT H.323 and SIP Open Standard VoIP, Wireless Voice, and collaborative Video systems implementation. video transport protocols and compression technologies. Certified Wireless Analysis Professional (CWAP) training. Advanced Digium Asterisk VoIP implementation. Certified Wireless Network Administration (CWNA). Strong customer facing pre-sales presentation and training skills PROFESSIONAL EXPERIENCE POLYCOM, INC., Pleasanton, California 2008 to 2012

Systems Sales Engineer VoIP, Wireless Voice, and Videoconferencing systems technical sales support. Developed and delivered sales presentations in concert with the sales team. Designed end-to-end network deployments of video, VoIP, and Wireless Voice systems; also providing input for development of new products and enhancement of current products. Progressively drove sales in tandem with account managers toward achieving quarterly goals, leading end-to-end design quotes for large ($300K and above) accounts, configuration and implementation support. Trained new sales engineers and account managers on prospecting VoIP and wireless voice systems infrastructure, ensuring completeness of end-to-end implementation quotes and design. Ace troubleshooter of VoIP and wireless voice system implementations, ensuring customer satisfaction with system implementation, and saving the company inestimable cost of repeat onsite troubleshooting visits. Supported customer management with ROI studies, equipment budgets, systems requirements and specifications.

GEORGE EZEUGO
Page Two SPECTRALINK, INC., Boulder, Colorado 2001 to 2008

Systems Sales Engineer Designed and implemented end-to-end in-building wireless voice (802.11/DECT/Proprietary 900MHZ) network. Developed and delivered sales presentations in concert the sales team; also performing customers ROI studies, equipment budgets, systems requirements and specifications. Performed over-the-phone and on-site troubleshooting of wireless voice systems implementation. President Club and systems engineer of the year at SpectraLink for sales engineering support that won two major retail accounts Mills Fleet Farm and Menards; (combined, worth over $2 million). Major wireless voice accounts directly supported and won include 75 schools Caddo School District, Shreveport, LA (over $2.5 million); 45 schools Klein ISD, Houston ($1.2 million); Ashley Furniture head office and main assembly plant ($300K). ADC TELECOMMUNICATIONS, INC., Chanhassen, Minnesota 1990 to 2001

Senior Applications Engineer Performed end-to-end engineering and material quote specifications for Central Office fiber optics Transmissions and last-mile broadband infrastructure installation. Developed and maintained expert knowledge of all ADC broadband products for integration with Central Office transmission systems and Last-Mile infrastructure technologies. Reduced cost 10% resulting from incomplete RFQ and or EF&I Quote by providing direct supervision and retraining of new applications engineers. Previous Experience NORTEL, INC. Field Service Engineer, DMS-100 Central Office Installation DMS-100 Central Office hardware and operational software installation and troubleshooting. First to Implement Nortels Business Network Controller system (a DMS-100 customer attendant nodes performance system) following software sanity and regressive testing at Nortels Bell Northern Research Center in Ottawa Canada. EDUCATION BSEE, University of Wisconsin-Milwaukee, Milwaukee, Wisconsin Diploma, C/C++/Unix Administration, University of Minnesota College of Continuing Education, Minneapolis, Minnesota