M.KRISHNA SWARUP E-mail: mkrishnaswarup@gmail.com Mobile. No. 9963777778 Present Address M.krishna swarup, S/o M.suryanarayana, D.

no 1-2/1, Dasari nagar, katheru, Rajahmundry 533105.

EDUCATION

B.Tech. in Information Technology from Jawaharlal Nehru Technological University, Hyderabad, with 62.02%. Intermediate from Sri Chaitanaya college with 86%. Ssc from Bhashyam Talent School with 86%.

KNOWLEDGE AND SKILLS

Excellent interpersonal and communication skills with good ability to understand the requirements of the customer and provide appropriate counsel. Experienced in dealing with all kinds of the customers Able to identify the right candidate for the right position while interviewing them Fine time management and team management skills

PROFESSIONAL EXPERIENCE
ASSISTANT MANAGER HDFC BANK LTD

Working as a personal banker in the bank from 16th December 2011 to till date.
ROLES AND RESPONCIBILITIES :

Achieve sales targets and providing Customer service Relationship Management for a Portfolio of customers Responsible for Cross Sell & enhancing relationship with existing customers Customer service to ensure walk in customers issues Selling of Investment products like Mutual Fund, Insurance & Current account & Saving account

Managing Operations like A/c opening, Fixed Deposit, Lockers, and Forex etc

Deepening of existing Current account & saving account relationships Generation of referrals from internal database Customer acquisition & cross sell to walk in customers Report Generation & filing Generate business and cross sell all products and services of the Bank Enhance the value of existing accounts of Current account & saving account customers. Retention of accounts Pins custodian Review all critical reports, monitor cash levels, fraud control, etc Cost Management and staff productivity Branch administration & ATM (onsite) management Branch Operations and Audit Compliance.

BUSINESS DEVOLOPMENT MANAGER IPRO SOLUTIONS :

Worked as a Business Analyst in IPRO solutions from july 2008 to December 2011.
ROLES AND RESPONCIBILITIES :

Involved in different business processes and assisted organization to get price-effective creation with an increased quality, effectiveness and satisfied client service. Involved in a documenting business procedure by recognizing the necessities and also concerned in searching the system necessities.

ACHIEVEMENTS AND EXTRA CIRCULAR ACTIVITIES

Got mandal first in the 7th class public examinations in Rajahmundry mandal 1999. Secured 3rd prize in the RAMANUJAN TALENT TEST in 2000. School first in 10th class public examinations 2002. Best student award in the intermediate second year. Got 1st prize in the Paper presentation on Network Address Translation in 2006. Played a key role in organizing IT workshop in 2006. Organized a national conference on WOMEN ENTERPRENURESHIP in September 2009 at AKNU, Rajahmundry, Presented paper on ethics in marketing at K.B.N college, vijawawada in 2009. Participated a national conference on strategic measures for inclusive growth in december 2010 at AKNU, Rajahmundry.

Project 1

Title Company name Team size Role Duration

: : : : :

simulation of NAT in application layer surya softwares, Rajahmundry 3 Documentation and coding 5 Months

Project Description

Network Address Translation is a method of connecting multiple computers to the Internet (or any other IP network) using one IP address. The basic purpose of NAT is to multiplex traffic from the internal network and present it to the Internet as if it is coming from a single computer having only one IP address.

The two most compelling problems the IP Internet is currently facing are IP address depletion and scaling in routing. Long-term and short-term solutions to these problems are being developed.

The short-term solution is CIDR (Classless Inter Domain Routing). The long-term solutions consist of various proposals for new internet protocols with larger addresses like Ipv6.

Project 2

MBA (HRM) : PERFORMANCE APPRAISAL of employees AT GAIL India Ltd:

Employee performance is directly linked to his abilities skill and knowledge. Identification of the accomplishments based on individual skills implies that in born skills of the employee are put to the optimum utilization. Rating and Rewarding encourages the employees to develop and these individual goals of the employees will match with organizational goals to produce some amazing results. Efficiency in Gas and oil industry is highly dependent on employee performance compared to any other industry.. That means current work does not involve comparison with any other industry of its class. Scope of the study is also limited to the opinions expressed by the selected employees only. The main objectives of the project are, To study the process of evaluation as a means of employee motivation. To understand the practical significance of the concept of Employee performance evaluation. To enquire about the techniques of employee performance following this organization. To find the ways and means used to develop the employees based on post evaluation results . To analyze the employees perception on performance evaluations following in their organization, and suggest constructive recommendations based on findings .

I declare that the above-furnished details are true to the best of my knowledge and belief.

(M.KRISHNA SWARUP)