MY10 + 5 IDD

A combination of 10 local numbers and 5 IDD numbers could be added to your connection.

MY10 Rates
Postpaid Per Minute Per Second Rs. 1.00 Rs. 1.25 Rs. 2.00 Rs. 2.50 Rs. 0.10 Rs. 0.10 Rs. 0.25 Rs. 0.25 TRC/D/10/24(p) Prepaid Per Minute Per Second Rs. 1.00 Rs. 1.25 Rs. 2.00 Rs. 2.50 Rs. 0.10 Rs. 0.10 Rs. 0.25 Rs. 0.25 TRC/D/10/25(p)

D2D Call Charges D2ND Call Charges D2D SMS Charges D2ND SMS Charges TRC Reference No.
Requirements

MY10 service has to be activated in order to enjoy the service. In order to add the 5 IDD numbers, subscribers should have the IDD facility activated.

Setup & Use

Activation

IVR Dial 676, choose the language, press 1 for MY10, then press 1 to activate. SMS MY10 & Send to 678 USSD Dial #107# and select Tariffs & Packages and follow the instructions.

Number Modification

IVR Dial 678 and follow the instructions o Add numbers : Press 1 | Change number : Press 2 | Check numbers : Press 3 SMS Available only for Postpaid o Add numbers to the group: MY10 ADD <FRIENDS NO.> & Send to 678 o Check the existing Group Numbers: MY10 CHK & Send to 678 o Changing the group MY10 update: MY10 UPDATE <PREVIOUS PHONE_NO> <NEWPHONE_NO> & Send to 678 o Terms & Conditions: MY10 TERMS & Send to 678

Deactivation

IVR Dial 676, choose the language, press 2 and follow the instructions. SMS OFF MY10 & Send to 678 USSD Dial #107# and select Tariffs & Packages and follow the instructions.

Conditions
Postpaid

Customers can add a maximum of 10 local numbers and 5 IDD numbers in to the MY10 list. For 10 local numbers, a maximum of 10 Dialog mobile numbers or a maximum of 5 Non Dialog (any operator including mobile) numbers and 5 Dialog mobile numbers can be added. Each number can be changed only once during the billing cycle, and Rs. 10.00 will be charged per number depending on the package.

There will not be any changes in the rates for existing Post paid customers unless they de-activate and reactivate the MY10 service. If a Non-Dialog mobile number is added in the MY10 list, customer can continue to use it till he modifies it. The above rates will be charged on per second or minute basis depending on package. Life Time Discount will not be applicable for this service.

Prepaid

Customers can add a maximum of 10 local numbers and 5 IDD numbers in to the MY10 list. For 10 local numbers, a maximum of 10 Dialog mobile numbers or a maximum of 5 Non Dialog (any operator including mobile) numbers and 5 Dialog mobile numbers can be added. Each number change will cost Rs. 10.00. Reconnection of MY10 service will cost Rs. 50.00. The new rates will be applicable for both existing and new customers. The above rates will be charged on per second or minute basis depending on package. Lifetime Discount will not be applicable for this service.

Rates
Please refer package details for Postpaid and Prepaid MY10 rental. Click here for special IDD Rates, available for MY10. Applicable taxes to be added.

1000 Package
Highlights

Free 500 minutes D2D outgoing Free 200 minutes D2ND outgoing Free 300 SMS to any network

Package Details
Call Charges SMS GPRS Monthly Rental No Monthly Rental for MY10 Rental Outgoing D2D Rs. 1.50 & D2ND Rs. 2.50 Rs. 0.25 Rs. 1.00 per 1000 KB (charged in 5 KB blocks) Rs. 1,000.00 CLI, SMS, WAP, GPRS FREE

One Time Fee

Connection Fee Local Call Deposit (LCD) N/A Rs. 1,500.00

Monthly Rental
Rental (Per Minute) Additional Rental (Per Second) My10 Rental Rs. 1,000.00 Rs. 200.00 FREE

Call Charges
Incoming Outgoing (Voice/Video) Dialog to Dialog Dialog to Non Dialog 500 200 Free Minutes Rs. 1.50 Rs. 2.50 FREE Standard Rate

SMS Charges
SMS Local International 300 0 Free SMS Rs. 0.25 Rs. 5.00 Standard Rate

Supplementary Packages
Outgoing Call Per Minute Per Second No. of Supplementary Connections Rs. 1.00 Rs. 1.25 5 Throughout the Day

Click Here for MY10 rates.

TRC Reference No. TRC/D/10/22/(p) TRC/D/10/29(p) TRC/D/10/30(p) TRC/D/10/23(p)

Applicable taxes to be added.

Click Here to return to the summary.

1000 Package

Highlights

Free 500 minutes D2D outgoing Free 200 minutes D2ND outgoing Free 300 SMS to any network

Package Details
Call Charges SMS GPRS Monthly Rental No Monthly Rental for MY10 Rental Outgoing D2D Rs. 1.50 & D2ND Rs. 2.50 Rs. 0.25 Rs. 1.00 per 1000 KB (charged in 5 KB blocks) Rs. 1,000.00 CLI, SMS, WAP, GPRS FREE

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You are here : Personal Mobile Features and VAS Call Management Missed Call Alert

Missed Call Alert

Missed Call Alert (MCA) is an application designed to capture all call attempts when a particular subscriber is not reachable. e.g.: phone switched off. Subscribers have to enable the Forward/Divert when busy feature or Forward when switched off/unavailable features from their individual handsets to the number 0777012012 Missed Call Alerts can also be diverted to any other Dialog number.

Use
Divert all calls Divert when busy Divert when unanswered (approx. 30 seconds) Divert when unreachable (mobile off or no coverage) Cancel All Previous Diversions Divert SMS Notifications to any other Mobile Delete the SMS Notification Divert To Not Receive Missed Call Alerts for Selected Numbers To take Off the Barring Activated for Selected Numbers Checking whether Divert is active ** 21 * 0777 012012 # and SEND/OK ** 67 * 0777 012012 # and SEND/OK ** 61 * 0777 012012 # and SEND/OK ** 62 * 0777 012012 # and SEND/OK MCA DIV DEL & Send to 8892 MCA MSG DIV<div mobile number> & Send to 8892 MCA MSG DIV& DEL <div mobile number> & Send to 8892 MCA MSG BAR<barred mobile number> & Send to 8892 MCA MSG BAR DEL<barred mobile number> & Send to 8892 *# CODE # and SEND/OK

Note: If customer doesn't have sufficient account balance to receive a call from a Non-Dialog number, they will not be receiving MCA from Non-Dialog numbers. But, they will receive MCAs from Dialog numbers. Deactivation Type ##002# and SEND/OK Or select "Cancel All Diverts" on the phone