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THE SEVEN HABITS PARADIGM

Interdependenc Seek First to Synerg Understand e ize Then to


PUBLIC be Understood VICTOR
Think Win/Win Y

Sha rpe n Saw the

Independence
Put First Things First

PRIVAT E Be Begin with VICTOR End in Proacti the Y ve Mind


Dependence

F OUR D IMENSIONS

OF

R ENEWAL

Exercise, Nutrition, Stress Management

PHYSICAL

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Reading, Visualizing, Planning, Writing

MENTAL

SOCIAL/EMOTIONAL
Service, Empathy, Synergy, Intrinsic Security

Value Clarification & Commitment,

SPIRITUAL

T HE U PWARD S PIRAL
Commit Learn

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Do

Commit
Do
Do Commit

Learn

Learn Do Commit Learn

P ROACTIVE M ODEL
Stimulus

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Freedom to Choose

Response

SelfAwareness

Independent Will

Imagination

Conscience
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High

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CONSIDERATION

Lose/Win

Win/Win

Lose/Lose

Win/Lose

Low Low

COURAGE

High

L EVELS

OF

C OMMUNICATION

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High

Synergistic (Win/Win)

TRUST

Respectful (Compromise)

Defensive (Win/Lose or Lose/Win) Low Low

COOPERATION

High

P ARADIGM S HIFTS ARADIGM HIFTS


A BREAK FROM TRADITIONAL WISDOM

TOWARD 7 HABITS PRINCIPLES

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Habit 1 Habit 2 Habit 3 Habit 4 Habit 5 Habit 6

We are a product of our environment and upbringing. Society is the source of our values. Reactive to the tyranny of the urgent. Acted upon by the environment. Win-lose. One-sided benefit.

We are a product of our choices to our environment and Values are self-chosen and upbringing. provide foundation for decision making. Values flow outflow from that Actions of principles. which is important. Win-win. Mutual benefit. Communication solves problems. Differences are values and are opportunities for synergy. Continuous self-renewal 7 and self-improvement.

Fight, flight, or compromise when faced with conflict. Differences are threats. Independence is the highest value. Unity means sameness. Habit Entropy. Burnout on one track 7 typically work.

B E P ROACTIVE

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I can forgive, forget, and let go of past injustices

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I choose my attitude, emotions, and moods

Im the creative force of my life

Im aware that Im responsible

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S EVEN H ABITS OF H IGHLY E FFECTIVE P EOPLE


EFFECTIVE PEOPLE
Be Proactive. Proactive people take responsibility for their own lives. They determine the agendas they will follow and choose their response to what happens around them.
HABIT 1

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INEFFECTIVE PEOPLE
Be Reactive. Reactive people dont take responsibility for their own lives. They feel victimized, a product of circumstances, their past, and other people. They do not see as the creative force of their lives.
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S EVEN H ABITS OF H IGHLY E FFECTIVE P EOPLE


EFFECTIVE PEOPLE
HABIT 2

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INEFFECTIVE PEOPLE

Begin with the End in Mind. These people use personal vision, correct principles, and their deep sense of personal meaning to accomplish tasks in a positive and effective way. They live life based on self-chosen values and are guided by their personal mission statement.

Begin with No End in Mind. These people lack personal vision and have not developed a deep sense of personal meaning and purpose. They have not paid the price to develop a mission statement and thus live life based on societys values instead of self-chosen values.
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S EVEN H ABITS OF H IGHLY E FFECTIVE P EOPLE


EFFECTIVE PEOPLE
HABIT 3

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INEFFECTIVE PEOPLE

Put First Things First. These people exercise discipline, and they plan and execute according to priorities. They also walk their talk and spend significant time in Quadrant II.

Put Second Things First. These people are crisis managers who are unable to stay focused on highleverage tasks because of their preoccupation with circumstances, their past, or other people. They are caught up in the thick of thin things and are driven by the urgent.
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S EVEN H ABITS OF H IGHLY E FFECTIVE P EOPLE


EFFECTIVE PEOPLE
HABIT 4

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INEFFECTIVE PEOPLE

Think Win-Win. These people have an abundance mentality and the spirit of cooperation. They achieve effective communication and high trust levels in their Emotional Bank Accounts with others, resulting in rewarding relationships and greater power to influence.

Think Win-Lose or LoseWin. These people have a scarcity mentality and see life as a zero-sum game. They have ineffective communication skills and low trust levels in their Emotional Bank Accounts with others, result-ing in a defensive mentality and adversarial feelings.
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S EVEN H ABITS OF H IGHLY E FFECTIVE P EOPLE


EFFECTIVE PEOPLE
HABIT 5

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INEFFECTIVE PEOPLE

Seek First to Understand, Then to Be Understood. Through perceptive observation and empathic listening, these nonjudgmental people are intent on learning the needs, interests, and concerns of others. They are then able to courageously state their own needs and wants.

Seek First to Be Understood. These people put forth their point of view based solely on their auto-biography and motives, without attempting to understand others first. They blindly prescribe without first diagnosing the problem.

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S EVEN H ABITS OF H IGHLY E FFECTIVE P EOPLE


EFFECTIVE PEOPLE
HABIT 6

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INEFFECTIVE PEOPLE

Synergize. Effective people know that the whole is greater than the sum of the parts. They value and benefit from differences in others, which results in creative cooperation and team-work.

Compromise, Fight, or Flight. Ineffective people believe the whole is less than the sum of the parts. They try to clone other people in their own image. Differences in others are looked upon as threats.

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S EVEN H ABITS OF H IGHLY E FFECTIVE P EOPLE


EFFECTIVE PEOPLE
HABIT 7

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INEFFECTIVE PEOPLE

Sharpen the Saw. Effective people are involved in self-renewal and self-improvement in the physical, mental, spiritual, and socialemotional areas, which enhance all areas off their life and nurture the other six habits.

Wear Out the Saw. Ineffective people fall back, lose their interest, and get disordered. They lack a program of selfrenewal and selfimprovement and eventually lose the cutting edge they once had.

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CIRCLE OF INFLUENCE

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CIRCLE OF INFLUENCE

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S EVEN P RINCIPLES UPON www.successcorne W HICH THE S EVEN H ABITS A RE B ASED rs.com
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The Seven Habits center on timeless and universal principles of personal, interpersonal, managerial, and organizational effectiveness. Listed below are the seven principles upon which the Seven Habits are based-principles which are in our circle of influence.
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S EVEN P RINCIPLES UPON www.successcorne W HICH THE S EVEN H ABITS A RE B ASED rs.com
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1.

The principle of continuous learning, of selfreeducation - the discipline that drives us toward the values we believe in. Such constant learning is required in todays world, in light of the fact that many of us can expect to work in up to five radically different fields before we retire. 2. The principle of service, of giving oneself to others, of helping to facilitate other peoples work.
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S EVEN P RINCIPLES UPON www.successcorne W HICH THE S EVEN H ABITS A RE B ASED rs.com
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3. The principle of staying positive and optimistic, radiating positive energy - including avoiding the four emotional cancers (criticising complain- ing, comparing, and competing). 4. The principle of affirmation of others treating people as proactive individuals who have great potential. 5. The principle of balance - the ability to identify our various roles and to spend appropriate amounts of time in, and focus on, all the important roles and dimensions of our life. Success in one area of our life cannot 23 compensate for neglect or failure in

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6. the

The balance of spontaneity and serendipity ability to experience life with a sense of adventure, excitement, and fresh rediscovery, instead of trying to find a serious side to things that have no serious side. 7. The principle of consistent self-renewal and self- improvement in the four dimensions of ones life: physical, mental, spiritual, and socialemotional.

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P YRAMID

OF

I NFLUENCE

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TEACHING

RELATIONSHIP

EXAMPLE

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E FFECTIVE H ABITS

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Knowledge (what to, why to)

Skills (how to)

HABITS

Desire (want to)

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CHARACTER

COMPETENCE

Integrity Maturity Abundance Mentality Interdependency

Technical skills Qualifications Knowledge Experience

JUDGEMENT

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FOUR UNIQUE HUMAN ENDOWMENTS 1. Self-awareness 2. Conscience 3. Imagination 4. Willpower

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F OUR U NIQUE H UMAN E NDOWMENTS


1.

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Self-Awareness
We begin to become self-aware and explore the programs we are living out. We come to realize that we stand apart from our pro-gramming and can even examine it. We also realize that between stimulus and response, we have the freedom to choose. This self-awareness then leads to the ability to look at other unique endowments in our secret life.
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F OUR U NIQUE H UMAN E NDOWMENTS


2.

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Conscience
Our conscience is our internal sense of right and wrong, our moral nature. It is the greater harmonizer and balance wheel of all the principles that govern our behaviour. Our conscience gives us a sense of the degree to which our thoughts and actions are in harmony with our principles.

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F OUR U NIQUE H UMAN E NDOWMENTS


3.

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Power of Imagination
We can visit the power of the mind to create or to imagine that which does not exist now. In that imagination lie our faith and our hope for the future. We look at what is possible, what we can envision.

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F OUR U NIQUE H UMAN E NDOWMENTS


4.

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Willpower or Independent Will


Willpower refers to our determination, our resoluteness - our ability to act based solely on our self-awareness. We ask ourselves, Am I really willing to to the distance on my mission statement? Am I willing to walk my talk? Am I really willing to put first things first in spite of external distractions and pressures? Am I going to live a life of total integrity?
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B ASIC C HARACTERISTICS OF G OOD M ISSION S TATEMENTS

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Developing a mission statement is foundational to Habit 2, Begin with the End in Mind. It sets general guidelines for our life based on our values and our roles and goals. There are four basic characteristics of good mission statements, whether they be personal, family, or organizational mission statements.
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B ASIC C HARACTERISTICS OF G OOD M ISSION S TATEMENTS

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1. A mission statement should be timeless and changeless. Because goals are not timeless, they should not be included. Mission statements should be based upon unchanging core principles that operate regardless of present realities or situations. This changeless core will enable us to live with changes inside other people and inside the environment. As our consciousness grows and we mature, we will gradually strengthen, deepen, and improve our mission statement. Nevertheless, we should always initially write our mission statement as if it will 34

B ASIC C HARACTERISTICS OF G OOD M ISSION S TATEMENTS


2.

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A mission statement should deal with both ends and means. Ends have to do with what we are about. Means have to do with how we go about achieving those ends. Principles are what we implements to achieve those ends. Ends and means are inseparable. In truth, ends preexist in the means. Youll never achieve a worthy end through unworthy means.

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B ASIC C HARACTERISTICS OF G OOD M ISSION S TATEMENTS


3.

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A mission statement should deal with all four of our basic needs: a. To live (our physical and economic needs) b. To love and to be loved (our cultural and social ends) c. To learn (our needs to grow, develop, be recognized, and be useful) d. To leave a legacy (our spiritual need for meaning, for feeling that life matters, that we add value and make a difference. 36

B ASIC C HARACTERISTICS OF G OOD M ISSION S TATEMENTS

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4. A mission statement should deal with all the significant roles of our life, such as a parent, teacher, manager, neighbour, and so forth. Internalizing our mission statement will also help us get a clear understanding of what is truly important. Goethe once said, Things which matter most must never be at the mercy of things which matter least. This means that we learn how to say no at appropriate times. Every time we say yes to something that is of little or no importance, we are saying no to something that is more important. Almost every day, most of us are caught in circumstances where we should say no but dont. We often lack 37 the

S IX L EVELS

OF

I NITIATIVE

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6 Use own judgement, not necessary to report 5 Use own judgement, report routinely 4 Use own judgement, report immediately 3 Bring recommendations 2 Ask for instructions 1 Wait for instructions

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Urgent Important

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. Crisis . Pressing problems . Deadline-driven projects, meetings, preparations

II

Not Important

III

. Preparation . Prevention . Values clarification . Planning . Relationship building . True re-creation . Empowerment

. Interruptions, some phone calls . Some mail, some reports . Some meetings . Many proximate, pressing matters

IV

. Trivia, busywork . Some phone calls . Time wasters . Escape activities . Irrelevant mail . Excessive TV

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P ERSONAL I MMUNE S YSTEM

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Time wasters Interrupti ons Pressin g proble ms Crise s

Spend time in Quadrant Follow II correct principles Control own life Maintain high Emotional Bank Account with self and others

Live the Seven Habits Maintain

Duplicit y Unkindn ess Violated expectati ons Outside stress and pressures

reserve capacity Be resilient Empower and serve Communic others ate Empathica Synergize lly with others using a win-win approach

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KE PROMEP ISES

UNDER ST OTHERAND S

OG APOL

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CLA EXPECTRIFY ATIONS


TREAT OTH ER KINDLY
ITY TO LOYALBSENT THE A

E MOTIONAL B ANK A CCOUNT

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