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Both Provogue and Big Bazar have established names for themselves in their respective fields. Both organisations acknowledge the fact that any organisations greatest asset is its people, ie. its Human Resource. The HR Department of both Provogue and Big Bazar have been instrumental in these organisations being able to establish and maintain their great reputation among the masses.
Induction:
Big Bazar conducts a 13 day induction programme for selected candidates. The new roles, duties and responsibilities are conveyed. The candidate works under probation for 6 months before his services are confirmed.
Employee Suggestions:
In Provogue the system of a suggestion box is prevalent and the suggestions provided are anonymous. However in Big Bazar, people are encouraged to furnish details of their name and department from whom the suggestion has come. The best suggestion per quarter is awarded the Golden Cap award.
Decision Making:
Big Bazar is too big an organisation for the top level managers to be able to get information from extremities and take decisions in real time. To counter this problem, employees closest to the point of customer action are encouraged and empowered to take decisions. Departments managers are allowed to run their departments as small owners. Provogue functions through a series of franchisee outlets. Each outlet has its own policy regarding decision making.
Work Culture:
Being a garment company, Provogue does not have a dress code in particular, but also does not allow casual slippers into the office - it has a very semi formal feel. Upon resignation, Provogue subjects employees to an Exit Interview. This ensures that no baggage and ill-will is carried forward by the employee. Also, the organisation may get new insight and be able to correct errors. Big Bazar has an average employee age of 27. It believes that change is the only constant and out of the box thinking has become the need of the hour. Employees are given the chance to try new roles, thus grooming them to handle new and challenging positions in the future.