Palm Beach State College Course Syllabus Distance Learning (Online)

General Class and Course Information

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Course number: HSA4938 Class Reference Number: 152072 Term: Fall 2011 Days: Online Dates: 01/05/12-05/07/12 Student Withdrawal Date (to receive a W): 03/27/12 Course Title: Capstone: Health Administration Credit/Contact Hours: 3 Course Description: This course focuses on the integration of knowledge, skills, and abilities learned in the program through a capstone project. Course Learning Outcomes: As a result of taking this course, the student will be able to: 1. Identify a problem, conduct research, and identify and recommend solutions to the problem. 2. Synthesize knowledge and skills to a project specific to a particular organization. 3. Integrate concepts from other bachelor of applied science courses. Full Course Outline: Lesson Number Intro Lessons 1A & 1B Lesson 1C Lesson 2 Lesson 3A Lesson 3B Lessons 4A & 4B Lesson 4C Lesson 5A Lesson 5B Lesson 6A Lesson 6B Lessons 7A & 7B Lesson 7C Lesson 8A Howard & Taggart Chapter 20, Sections a & b-Documenting Sources: APA Style Lesson 8B Course/Lesson Outline Introduction to the Course Introduction to the Capstone Paper 1A: Howard & Taggart Chapter 4-Writing a Research Proposal 1B:. Capstone Paper Chapter 1 Research Proposal Hill & Jones Section C: Analyzing And Writing Case Studies (found after page 455 in the text) Hill & Jones Chapter 1-Strategic Leadership: Managing The Strategy-Making Process For Competitive Advantage Howard & Taggart Chapter 5-Gathering Information Hill & Jones Chapter 2-External Analysis: The Identification Of Opportunities And Threats 4A: Howard & Taggart Chapter 12-Writing And Refining Your Thesis 4B: Capstone Paper Chapter 2 - Introduction to the Organization Hill & Jones Chapter 3-Internal Analysis: Distinctive Competencies, Competitive Advantage, And Profitability Howard & Taggart Chapter 6-Meeting The Challenges Of Online Research
Rakich and Longest Case Number One The Case of the Unhealthy Hospital Topic- Strategic Management

Howard & Taggart Chapter 9-Citing Your Sources And Avoiding Plagiarism Hill & Jones Chapter 5-Building Competitive Advantage Though Business Level Strategy 7A: Howard & Taggart Chapter 10-Writing An Annotated Bibliography 7B: Capstone Paper Chapter 3 Review of the Literature
Rakich and Longest Case Number Two- Ethics Incidents Topic- Administration

Palm Beach State College Course Syllabus Distance Learning (Online)

Lessons 9A & 9B Lesson 9C Lesson 10A Lesson 10B Lesson 11A Lesson 11B Lessons 12A & 12B Lesson 13 Lesson 14 Lesson 15 Presentation & Peer Reviews

9A: Howard & Taggart Chapter 13 -Organizing Your Research 9B: Capstone Paper Chapter 4 Presentation of Organizational Data & SWOT Analysis Hill & Jones Chapter 9-Corporate-Level Strategy: Horizontal Integration, Vertical Integration, And Strategic Outsourcing Howard & Taggart Chapter 14 -Drafting Your Project
Rakich and Longest Case Number Three The ER that Became The Emergency: Managing the Double Bind Topic- Resource Utilization

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Howard & Taggart Chapter 15- Entering Conversations and Supporting Your Claims Hill & Jones Chapter 11-Corporate Performance, Governance, And Business Ethics 12A: Howard & Taggart Chapter 16-Revising, Editing, and Proofreading 12B: Capstone Paper Chapter 5 - Summary, Recommendations, & Conclusions Hill & Jones Chapter 12-Implementing Strategy In Companies That Compete In A Single Industry Howard & Taggart Chapter 17-Designing And Presenting Your Project Hill & Jones Chapter 13-Implementing Strategy In Companies That Compete Across Industries And Countries Final Paper Due, Begin Final Formal Presentations

BELOW is an Approximate Class Schedule: Please see the BlackBoard course calendar for specific due dates. Important Note: Units of approximately 3 (or more) Lesson Modules open together periodically during this course. You must complete all material within those windows. Many items have specific due dates you must meet. Discussions are required for each Lesson Module and remain available during the entire unit. HOWEVER, full discussion credit is awarded only when you post in a timely manner so that other students have time to read and respond during the unit. You receive only partial credit if you wait to post during the last few days prior to the units closing date.
Open Monday 01.05 (Thur) Due Sunday Open: Item Course Begins Required Assignment on Plagiarism Introductory Lesson Capstone Research Paper Assignment Lesson 01 Plagiarism Capstone Business Selection Discuss 01 Quiz 01A (HT4) Lesson 02 Discuss 02 Quiz 02 (HJ1) Lesson 03 Submit Chapter 1 Case 1 Discuss 03 Quiz 03A (HT5) Quiz 03B (HJ2) Submit Chapter 01 Assignment: Case 1 Grade Book Column

01.15 Due:

Plagiarism Select Research Discuss 01 Quiz 01A Discuss 02 Quiz 02

01.16

01.22

Open: Due: Open: Due:

01.23

01.29

Discuss 03 Quiz 03A Quiz 03B Chapter 1 Case 1

Palm Beach State College Course Syllabus Distance Learning (Online)

Open: Due: 01.30 02.05 Lesson 04 Lesson 05 5b-Assignment: Strategic Mgmt in Health Care Discuss 04 Quiz 04A (HT12) Quiz 04C (HJ3) Discuss 05 Quiz 05A (HT6) Lesson 06 Submit Chapter 2 Case 2 Discuss 06 Quiz 06A (HT9) Quiz 06B (HJ5) Submit Chapter 02 Assignment: Case 2 Lesson 07 7c-Assignment: Health Administration & Ethics Discuss 07 Quiz 07A (HT10) Lesson 08 Submit Chapter 3 Mid-Term Exam Discuss 08 Quiz 08 (HT20) Submit Chapter 03 Mid-Term Exam Lesson 09 Discuss 09 Quiz 09A (HT13) Quiz 09C (HJ9) Lesson 10 10b-Assignment: Heath Adm Resource Utilization Discuss 10 Quiz 10A (HT14) Lesson 11 Submit Chapter 4 Case 3 Discuss 11 Quiz 11A (HT15) Quiz 11B (HJ11) Submit Chapter 04 Assignment: Case 3

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5b-Assignment: Strategic Manag Discuss 04 Quiz 04A Quiz 04C Discuss 05 Quiz 05A

Open: Due:

02.06

02.12

Discuss 06 Quiz 06A Quiz 06B Chapter 2 Case 2 7c-Assignment: Health Administ Discuss 07 Quiz 07A

Open: Due: 02.13 02.19 Open: 02.20 02.26 Due:

Discuss 08 Quiz 08 Chapter 3 Mid-Term Exam Discuss 09 Quiz 9A Quiz 09C 10b-Assignment: Health Adm Reso Discuss 10 Quiz 10A

02.27

03.04 03.11

Open: Due: Open: Due:

03.05 Open: Due:

03.12

03.18

Discuss 11 Quiz 11A Quiz 11B Chapter 4 Case 3

Open Monday 03.19 03.26 04.02

Due Sunday 03.25 04.01 04.08 Open: Due: Open: Due: Open: Due:

Item Lesson 12 Discuss 12 Quiz 12A (HT16) Lesson 13 Discuss 13 Quiz 13 (HJ12) Lesson 14 Discuss 14 Quiz 14 (HT17)

Grade Book Column Discuss 12 Quiz 12A Discuss 13 Quiz 13 Discuss 14 Quiz 14

Palm Beach State College Course Syllabus Distance Learning (Online)

Open: Lesson 15 Submit Chapter 5 Case 4 Capstone Research Final Paper & Presentation Final Exam Discuss 15 Quiz 15 (HJ13) Submit Chapter 05 Assignment: Case 4 Capstone Research Final Paper & Presentation Final Exam Course Ends N/A Grades

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04.09

04.22

Due:

Discuss 15 Quiz 15 Chapter 5 Case 4 Cap Res Final Paper Final Exam

05.07

05.07

Open: Due:

In addition to the above lesson modules, you will analyze four cases from the Rakich & Longest text. Two cases are due before the mid- term and two after. Exact due dates are discussed in the course calendar. Case 1: Medical Center of Southern Indiana Case 2: Edgewood Lake Hospital Case 3: Regional Health Systems-Satellite Park Case 4: A New Brand for Senior Plus Textbook(s) Information: Three (3) textbooks are required for this course as follows Research Matters Custom Edition -- Palm Beach State College (2011) Rebecca Moore Howard & Amy Rupiper Taggart McGraw Hill ISBN 0077611691 Also required: Palm Beach State College BAS Capstone Course (Custom Textbook) 9th Edition (2010) Charles W. L. Hill & Gareth R. Jones South-Western Cengage Learning ISBN- 1-111-75208-7 (available PBSC Lake Worth Bookstore) Also Required: Cases in Health Services Management 5th edition (2010) by Rakich, Longest, and Darr Health Professions Press ISBN 978-1-932529-59-3 Web Content Information: This Distance Learning course is presented entirely online. A brief appearance on campus for the final presentation will be scheduled. Video conference accommodations will be considered for out-of-town students. Professors Contact Information Professors Name: Deanna Rogers Office Location: N/A Telephone: 561-628-1859 Email address: Rogersdm@palmbeachstate.edu Home Page: http://www.palmbeachstate.edu Office Hours: By Appointment

Palm Beach State College Course Syllabus Distance Learning (Online)

Class Requirements

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Assignments: Written discussions and cases based on topics from the text will be assigned for each learning module. A written Capstone paper will be submitted one chapter at-a-time throughout the course. A presentation will be due near the end of the term. See the BlackBoard course calendar for exact dates. Late Assignment Policy: Not accepted unless prior authorization granted from the instructor. Grading Scale and Policy:
GRADING Discussions Assignments Quizzes Mid-Term Exam Final Exam Turnitin Assignments Final Paper & Presentation Total Score Grade Comments: NO. 15 7 20 1 1 5 1 POINTS EA. 100 100 100 100 100 100 100 TOTAL PTS. 1500 700 2000 100 100 500 .60 100 5000 Final Score Final Letter Grade Cap Paper Avg WEIGHT .20 .10 .10 COLUMN Quiz, Cases, Disc Avg Mid-Term Exam Final Exam

04.23.2012 (Monday) thru 05.07.2012 (Monday) allocated for Professor final grading Grades are due by 6:00pm on 05.07.2012 Cases are included within assignments Turnitin Assignments (Chapter 1, Chapter 2, Chapter 3, Chapter 4 & Chapter 5) Exams = Mid-Term Exam & Final Exam

Tests, Quizzes, and Final Examination Schedule: Self tests and quizzes must be completed during each learning module. The 2 major exams will be given as shown on the Blackboard course calendar. Make-up Exam Policy: Professor must be contacted prior to missing an exam to authorize a makeup date. Distance Learning Class Information This course is taken in whole via the Internet without attending a classroom on campus. Before you decide to take the course under these conditions, it is recommended that you:

take the following assessments to determine if distance learning is best for you: 1. Should I take a distance learning class? 2. Do I have enough time to take a distance learning class? 3. Do I have the technical skills and knowledge to learn online? read the Distance Learning Frequently Answered Questions page which include instructions for logging onto Blackboard, computer requirements, and basic computer skills students must have prior to enrolling a distance learning class. read the syllabus description below carefully. contact the professor by e-mail if you have any questions.

Palm Beach State College Course Syllabus Distance Learning (Online)

Computer Requirements If you choose to take this course, you must have access to a computer that meets the basic computer requirements http://www.palmbeachstate.edu/x10620.xml No additional requirements.

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SLC Computer Lab If students do not have access to a computer at home, the SLC Computer Lab at a PBSC campus can be used to complete course assignments. Visit the SLC Computer Lab web page at https://www.palmbeachstate.edu/x13669.xml for location and hours. IT IS RECOMMENDED THAT THE STUDENT TAKING THIS COURSE AS A PURE INTERNET COURSE NOT BE A NOVICE COMPUTER USER. THE STUDENT SHOULD KNOW HOW TO USE A MOUSE, NAVIGATE THE INTERNET, AND SEND/RECEIVE E-MAIL WITH ATTACHMENTS. VISIT THE FOLLOWING WEB PAGE FOR MORE INFORMATION REGARDING MINIMUM COMPUTER SKILLS STUDENTS MUST HAVE PRIOR TO ENROLLING IN AN ONLINE COURSE http://www.palmbeachstate.edu/x10620.xml This course has an Internet web site located at: https://palmbeachstate.blackboard.com .The course web site will be available three days prior to the start of the semester. Your password will not work until that time. It is the student's responsibility to have accessed this site no later than 01/05/12. The web site has a security system which requires a Sign on and a Password. Only registered students will be able to access the course. To login to the course web site: Go to https://palmbeachstate.blackboard.com User Name: Use your PBSC Student ID Number (no hyphens). Your PBSC Student ID Number can be found on the back of your student ID card. If you do not have a student ID card, you can obtain one in the bookstore at Lake Worth campus. For obtaining a student ID card on other campuses, check with the campus directly. Password: The student's Blackboard password will be the student's PBSC Pin Number. What do I do if I forget my password or need assistance with Blackboard? E-mail the Blackboard administrator at adminwebct@palmbeachstate.edu You can also contact the Student Helpdesk by sending an e-mail to studenthelpdesk@palmbeachstate.edu contacting them by phone at (561) 868-4000. Be sure you have the following information available: your full name your PBSC Student ID number course with the reference number details of the assistance needed and any error messages The Student Help Desk Hours of Operation are posted on the following web page: http://www.palmbeachstate.edu/x6363.xml On hours and days that the Help Desk is closed, the student may leave a voice message or an email and the issue will be addressed the next business day. Class Policies and Methodology Attendance: Professors are required to take attendance. Online participation will be observed for timely completion of learning modules, discussions, assignments, exams, and quizzes. All components of this Distance Learning course must be completed within the timeframes specified in the BlackBoard course calendar. Late assignments are not accepted unless authorized by the instructor. When the instructor authorizes submission of a late assignment the grade will be reduced accordingly.

Palm Beach State College Course Syllabus Distance Learning (Online)

Electronic Device Use: Not applicable to online course.

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Email Policy: All normal class correspondence will take place through the email included within the BlackBoard system. However, the professor may be contacted through the standard PBSC Email system at Rogersdm@palmbeachstate.edu if necessary. Students must use their PBSC Email account. The professor will not respond to private or personal Email account messages. Equipment and Supplies: Refer to the personal computer and internet requirements under Getting Started with a Distance Learning Class later in this document. No other equipment/supplies are required. Professors Expectations: Students must participate in (and will be graded on) all assignments and discussions. Online language and discussions will remain courteous; no abusive or inappropriate language or discussions are allowed. This course will follow formal academic rules of correspondence so students are expected to observe college-level syntax, grammar, punctuation, capitalization, etc. All informal grammatical rules associated with blogging and texting will be avoided while corresponding in this course. Methods of Instruction: Slide lectures with audio commentary by the professor, online discussions, written papers, quizzes, and exams will be employed. Other assignments such as viewing and commenting on videos or reading and commenting on articles are included as well. Unique Requirements of the Class: NA College Policies and Web Information Academic Dishonesty Academic dishonesty includes the following actions, as well as other similar conduct aimed at making false representation with respect to the student's academic performance: (1) Cheating on an exam, (2) Collaborating with others on work to be presented, if contrary to the stated rules of the course, (3) Submitting, if contrary to the rules of the course, work previously submitted in another course, (4) Knowingly and intentionally assisting another student in any of the above actions, including assistance in an arrangement whereby work, classroom performance, examination, or other activity is submitted or performed by a person other than the student under whose name the work is submitted or performed, (5) Plagiarism. Please refer to the Palm Beach State College Student Handbook (www.palmbeachstate.edu/Documents/Marketing/studenthandbook.pdf) for further information. Classroom Etiquette and Student Behavior Guidelines (Not applicable to this non-classroom online course) Students will demonstrate respect for professors and fellow students. Behavior that is disruptive to a positive learning environment reported by the professor will result in a warning on the first instance; the second instance might result in expulsion from the course or campus. Computer Competency Component Each student will, to the satisfaction of the professor, demonstrate a fundamental understanding of basic computer operations through various professor-determined exercises and/or assignments. Disability Support Services Students with disabilities are advised, in compliance with federal and state laws, that accommodations and services are available through the office of Disability Support Services (DSS). It is the student's responsibility to contact Disabled Student Services Advisors and to submit appropriate documentation prior to receiving services. Please see the website at www.palmbeachstate.edu/disabilities.xml Eating, Drinking and Smoking (Not applicable to this non-classroom online course) Eating and drinking are confined to areas designated on the campus. Smoking is not permitted in any College building and only in areas designated at each campus.

Palm Beach State College Course Syllabus Distance Learning (Online)

Student Responsibility Policy When a student attends the College, s/he becomes subject to its jurisdiction. Students are expected to conduct themselves in a responsible manner, in all areas of campus life. By enrolling, they pledge to obey the rules and regulations of the College and are responsible for observing all College policies and procedures as published in the student handbook, the College catalog and other College publications. The student will be responsible for preparing for class, participating in class, and completing assignments on time. PBSC Websites of Interest Please see this web page (www.palmbeachstate.edu/x340.xml) for a list of web addresses for students. Withdrawal Policy for Individual Courses The last day to withdraw from a College course with a "W" grade in this course is 03/27/12. It is the responsibility of the student to use the PantherWeb system or visit a campus Registrars office to withdraw. An official withdrawal entitles the student to a grade of "W" in the class. Department Contact Information Department Contact Name: Laura Gainer Office Location: TE 208 Telephone: 868-4106 Fax Number: 868-4103 Email address: gainer@palmbeachstate.edu Getting Started with a Distance Learning Class 1. Make sure you have all the computer system requirements as listed in the Computer Requirements section of this syllabus. 2. E-Mail the professor Deanna Rogers at Rogersdm@palmbeachstate.edu (using your official PBSC Email account) and provide your name and phone number. Note that after this initial contact, you should communicate with the professor through your BlackBoard course site. 3. Obtain course materials. The textbook(s) can be purchased at the PBSC campus bookstore or online at http://www.efollett.com. IMPORTANT NOTE: Textbooks are used extensively in this class. You must have access to the textbooks from the beginning of the course and on a regular basis thereafter to complete your assignments. Students without access to a text WILL NOT be excused from completing or submitting discussion questions or other assignments as of the first day of class. 4. Log onto the course web site at : https://palmbeachstate.blackboard.com 5. Once inside the course website, click the Learning Module tab and complete the BlackBoard tutorial as well as the plagiarism assignment to familiarize you with Palm Beach State College policies. 6. Most of the lesson content will be found in the Learning Modules tab. You may start on the Course Content Home Page and then explore the different parts of the web site. Be sure to print the syllabus, course calendar, and any assignment sheets so that you know what is expected of you during the semester. 7. As you begin the course, open the Introductions learning module and post a message on the discussion board introducing yourself to the class as explained in the discussion instructions. 8. Make sure you periodically review the instructors remarks on the Announcements tab for informational updates during the course. 9. Begin completing your assignments as listed on the course calendar.
10. Have fun!

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