Whats New in Oracle User Productivity Kit Professional 11.

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Oracle is pleased to announce Oracle User Productivity Kit Professional (UPK Professional) 11.0. With this release, Oracle has incorporated a number of new features based on customer and partner requirements, technology, and domain expertise. Oracle UPK Professional delivers rich new features and enhanced functionality including Developer and Knowledge Center integration and question and assessment authoring.

New Feature or Enhancement Area

Description/Benefit

Knowledge Center (UPK Developer and UPK Knowledge Knowledge Pathways has been renamed and Center Integration ) redesigned to help facilitate content development within the UPK Developer. The Knowledge Center, as it is now named, is a sophisticated and centralized webbased platform for content deployment, tracking, and reporting to improve efficiency and measure organizational readiness. The Knowledge Pathways Manager is now web-based and part of the Knowledge Center component. The Knowledge Pathways Designer and Title Manager have been discontinued and all features available in these components have been migrated to the UPK Developer. Installation is also made easier through consolidation of installers into a single setup package. Assessing and Reinforcing Knowledge Retention Numerous new features have been added to developer to facilitate the reinforcement and assessment of user knowledge. Two new document types, Questions and Assessments have been added to Developer to enhance learning programs and increase user adoption through conceptual-based testing. A full featured Question Editor has been added to Developer that enables authors to create multiple assessment question types including: true/false, multiple choice (single and multiple answers), fill in, hotspot, matching, Know It! and user defined. Authors can also link to related content within the outline to assist in the remediation of trouble subject areas. Authored questions can be deployed in line as knowledge checks with other outline document types or as part of an assessment. Both Questions and

Assessments are available in Player or Knowledge Center. To facilitate ease of authoring and management of assessment related items, an Assessment Editor and a new view, Assessment Coverage View, have been added to Developer. Recording Recording environments have been expanded to enable authors to record with object and context recognition in the Mozilla Firefox browser as well as in 64-bit applications and operating systems. Authors can also use the guided re-recorder to capture or update context information for one or multiple screens. Jumpstart projects with this valuable content series featuring best practices for planning, creating, and managing content; tips for installation, configuration, and deployment methods; and why and how to use pre-built content and in-application performance support. This content is available at http://download.oracle.com/ocomdocs/PlayerPackage /index.html. With addition of the See Also property for all outline document types, authors can now link to other documents within the library providing expanded user access to additional, relevant information. A new property field for all outline document types called Custom Properties enables authors to associate searchable meta data to a document. Sound To assist authors with setting up recording and playback settings, a sound tuning wizard has been added to the sound recorder/editor component. And, a sound by mode topic property enables authors to select which player modes sound should play back in to customize select outputs with sound. Authors can control the modes a frame within a topic will display in the published output providing a greater level of content control on a mode-by-mode basis and refining the potential for reusability of topics across various delivery channels (e.g. design, learning, support). Support for Relative URLs to enable the previewing of linked external content using Relative URLs. Addition of Package wizard enables the efficient creation of packages directly from Concept panes and the Link menu. Authors have the ability to browse to and add a folder of content directly to package from

Getting Starting Enablement Content

Document Properties

Topic Frames

External Content

within the Package editor or Package wizard. And, the Package Editor now provides an HTML Editor for creation and editing of Package documents. Content Publishing The Publishing Wizard has been redesigned to provide greater ease of use and efficiencies when publishing. As part of this redesign, HTML was added as a format for document publishing outputs. The addition of the Test Case document publishing style enables publishing of test case documents compatible with Oracle Application Testing Suite, HP Quality Center and IBM Rational Quality Manager. Also included in the Publishing Wizard enhancements are the capabilities to package the published player in the .zip file format and to publish directly to the Knowledge Center. Numerous enhancements to the Player providing for a better user experience include the ability to select which browser to use when Play.exe is launched; optional 'next' and 'previous' navigation buttons for the Player TOC; outline bookmarks to automatically display the last document viewed; direct Topic launch as well as the ability to navigate to the full table of contents; Topic Frame IDs are displayed to facilitate reviewing and troubleshooting. Share link to facilitate easy sharing of hyperlinks to documents. In-Application Support Stay on top functionality has been added for the Do It! mode when viewed in Mozilla Firefox. A keyboard shortcut has been added to launch SmartHelp and enable its use in browser applications where the toolbar is not displayed. When a context search from a target application results in matches with multiple paths, the decision frame will be displayed to enable users to select the appropriate path to view. The UPK Knowledge Center has been added as a target application. The In-Application Support configuration utility has been enhanced to provide greater usability and ease of use. Learning Management System Integration Enhancements LMS Play Modes property enables an author to select which play modes a topic is available in when played from an LMS.

Player

Group for LMS property enables the author to designate what levels of an outline are to be deployed as a sharable content object when imported into a learning management system. The Publishing Wizard now includes the option to create a zip file from the published Player Package as part of the publishing process. Language Support Technology and Performance Added Dutch as a tier one language. Added Czech as a tier two language. Optimized Library performance for Check-in, Checkout, Get and Cancel operations when working with larger numbers of documents. Improved error reporting when importing XLIFF documents. Unified product installation for all product components. Upgraded Microsoft .Net Framework to version 3.5. Migrated database provider to Oracle Database Provider. Communication methods upgraded to Microsoft Windows Communication Foundation. Added support for Oracle Database 11gR2 Express Edition. Added support for Microsoft SQL Server 2008 R2 SP1. Added support for Java 7. Added support for Mozilla Firefox 6 and 7. Added support for Oracle Application Test Suite 9.3. Standards Documentation Support for Federal Information Processing Standard version 140 for servers and clients. All documentation delivered with UPK has been created using UPK.

Enablement Service Pack 1 - Release 11.0.0.1 New Feature or Enhancement Area

Player

Description /Benefit
Share link to facilitate easy sharing of hyperlinks to documents.

Technology and Performance

Added support for Oracle Database 11gR2 Express Edition. Added support for Microsoft SQL Server 2008 R2 SP1. Added support for Java 7. Added support for Mozilla Firefox 6 and 7. Added support for Oracle Application Test Suite 9.3.

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