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Name of Course: ORGANIZATIONAL BEHAVIOR Course Code: BT21303 Name(s) of academic staff: ASSOC. PROF. DR. ARSIAH HJ. BAHRON (bharsiah@ums.edu.my) Rationale for the inclusion of the course/module in the programme Understanding human behavior is critical in the field of business today since business organizations are dealing directly with the human personnel as well as the end customers / users. Therefore the subject will provide insight on human behavior at three level of analysis individual, group and organizational. This will give a comprehensive understanding on all the necessary elements of human behavior in organization.

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Semester and Year offered: Semester 2 for 2nd year students Total Student Face to Face Total Guided and Independent Learning Learning Time (SLT) L = Lecture L T P O Refer to appendix T = Tutorial P = Practical O= Others Credit Value: 3 Prerequisite (if any): None. Learning outcomes: At the end of the course, students should be able to: 1. Understand the basis of human behavior in organization (PLO1, C4,)

2. Relate human behavior at individual, group and organizational level (PLO3, C4, P3, CTPS) 3. Analyze how the human behavior will affect the performance in organization (PLO3, C4, A3, CTPS) 4. Apply the theories of human behavior into the real life management of an organization (PLO7,C3, A3,
LL)

5. Work in a team, write project papers, do presentation, examine and analyse case studies and make
constructive decisions based on the case studies. (PLO3, PLO5, CS, CTPS) 10. 6. Transferable Skills: Comprehension skills Problem-solving skills Team-work skills 11. Teaching- learning and assessment strategy Lectures, tutorial, e-learning using SMARTUMS Learning Management System midterm examination, final examination Project-based learning assessment of assignment

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Synopsis: This course will expose students to the human behavior in organizations. Organizational behavior is closely linked to human behavior, whether at individual, group or organizational level. The main goal of this course is to enable students (future managers) to understand organizational behavior and enable them to increase productivity, reduce negative effects on work and directly increase motivation and job satisfaction in an organization.

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Mode of Delivery: Lecture, Tutorial, Case Study, Project paper & Presentation, and e-learning

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Assessment Methods and Types: The assessment for this course will be based on the following: Component Weight Tutorial assignments / cases 20% Mid term exam 20% Project paper 20% Final Exam 40% Total 100% All components of the above assessment are compulsory and must be completed before the stipulated deadlines.

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Mapping of the course/module to the Programme Aims Refer to attached Program Summary Matrix

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Mapping of the course/module to the Programme Learning Outcomes Refer to attached Program Summary Matrix

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Content outline of the course/module and the SLT per topic (Please Refer to appendix) Week 1 PART1 - ORGANIZATIONAL BEHAVIOR AND ETHICAL FOUNDATION ORGANIZATIONAL BEHAVIOR AND KEY COMPETENCIES Week 2 ETHICAL FOUNDATIONS IN ORGANIZATIONAL BEHAVIOR Week 3 PART 2 - THE INDIVIDUAL IN ORGANIZATIONS UNDERSTANDING INDIVIDUAL DIFFERENCES Week 4 PERCEPTIONS AND ATTRIBUTION APPLYING LEARNING CONCEPTS TO IMPROVE PERFORMANCE Week 5 MOTIVATING EMPLOYEES MOTIVATION THROUGH GOAL-SETTING AND REWARD PROGRAM Week 6 WORKPLACE STRESS AND AGGRESSION Week 7 PART 3 - LEADERSHIP AND TEAM BEHAVIORS FOSTERING INTERPERSONAL COMMUNICATION IN ORGANIZATION MID SEMESTER EXAM Week 8 LEADERSHIP EFFECTIVENESS: FOUNDATIONS LEADERSHIP EFFECTIVENESS: NEW PERSPECTIVES Week 9 MID SEMESTER BREAK (6-13/11/11) Week 10 DEVELOPING AND LEADING TEAMS Week 11 MANAGING CONFLICT AND NEGOTIATING EFFECTIVELY Week 12 PART 4 THE ORGANIZATION MAKING MANAGERIAL DECISIONS Week 13 DESIGNING ORGANIZATION Week 14 CULTIVATING ORGANIZATIONAL CULTURE Week 15 GUIDING ORGANIZATIONAL CHANGE

Cont. Week 16 REVISION WEEK Week 17-19 FINAL EXAMINATION WEEKS (3-20/1/2012) Note: Public holidays for Sabah 16 September 2011 1 October 2011 26 October 2011 6 November 2011 27 November 2011 25 December 2011 1 January 2012 18. Main textbook : Slocum, J. W. Jr. & Hellriegel, D. 2011. Principles of Organizational Behavior. 13th. Edition. Australia : SouthWestern Cengage Learning. Additional references : DuBrin, A. J. 2007. Fundamentals of organizational behavior. 4e. Mason, OH: Thomson Higher Education. Kinicki, A. & Kreitner, R. 2006. Organizational behavior. Key concepts, skills & best practices. 2nd. Edition. Boston: McGraw Hill Irwin. Nelson, D. L. & Quick, J. C. 2006. Organizational behavior. Foundations, realities & challenges. 5th. Edition. Ohio: Thomson / South-Western. Robbins, S. P. 2005. Organizational behavior. 11th. Edition. New Jersey: Pearson Education International. George, J. M. & Jones, G. R. 2005. Understanding and managing organizational behavior. 4th. Edition. New Jersey: Pearson Education International. *Other references to be distributed by the lecturer from time to time. 19. Other additional information This subject is a compulsory School Core subject for students from HE02 (Accounting), HE04 (Entrepreneurship), HE06 (Finance and Banking Management), HE08 (Hotel Management), HE09 (International Business), HE10 (Marketing) and HP08 (Tourism Management) programmes. E-learning materials: Smartums (Learning Management System). portal for e-learning sessions. Students are required to log in into the Malaysia Day TYT Sabah Birthday Deepavali Eidul Adha (*) - tentative Awal Muharram 1433H (*) - tentative Christmas New Year