Actual Access Date-Actual Row Labels 12/14/2011 Grand Total

Count of Site Code 19 19

1st Actual Knock at Door Actual Row Labels Count of Site Code 2011-12-14 13 Grand Total 13 2nd Actual Knock at Door Actual Row Labels Count of Site Code Grand Total

3rd Actual Knock at Door Actual Row Labels Count of Site Code Grand Total

Actual Access Date-Actual Count of Site Code Actual Access Date-actual 12/14/2011 Grand Total 0

STATUS BY DEFINED SCOPE Status by Defined Scope QTEL Completed Completed Total Yes 17 17 17 17 Completed Completed-Yes 17

Technical Issues Yes 2 2

Completed Total Technical Issues Completed TotalTechnical Issues-Yes 17 2

1st Actual Knock at Door ActualRESPONSE TO DOOR KNOCK Count of Site Code Column Labels Row Labels 01-Immediate Access Grand Total 2011-12-14 13 13 Grand Total 13 13 2nd Actual Knock at Door Actual RESPONSE TO DOOR KNOCK Count of Site Code Column Labels Row Labels Grand Total Grand Total

3rd Actual Knock at Door Actual RESPONSE TO DOOR KNOCK Count of Site Code Column Labels Row Labels Grand Total

Grand Total Grand Total 13 0 0 13 02-Scheduled Appointment 0 0 0 0

Agreed appointment date plan Row Labels Count of Site Code 12/14/2011 13 Grand Total 13

1st Actual Knock at Door ActualRESPONSE TO DOOR KNOCK Count of Site Code Column Labels Row Labels 01-Immediate Access Grand Total 2011-12-14 13 13 Grand Total 13 13 2nd Actual Knock at Door Actual RESPONSE TO DOOR KNOCK Count of Site Code Column Labels Row Labels Grand Total Grand Total

3rd Actual Knock at Door Actual RESPONSE TO DOOR KNOCK Count of Site Code Column Labels Row Labels Grand Total Grand Total 01-Immediate Access 02-Scheduled AppointmentAnswer-Empty 04-No 13 0 0 0 0 0 0 0 0 13 Inbound Call and Outbound Call Date-Actual Row Labels Count of Site Code 12/14/2011 2 Grand Total 2 0 0

Count of Site Name Response to door knock Actual Access Date-actual 01-Immediate Access Grand Total 12/14/2011 12 12

Grand Total

12

12

Technical Issues Total 2 2 Technical Issues Total Technical Issues Total2

Grand Total 19 19 Grand Total 0 Grand Total- Grand Total19 0 0 00

05-No Answer-Occupied 06-Unauthorized Person Access-Problematic 07-No 0 0 0 0 0 0 0 0 0 0 0 0

08-Commercial or Corporate 0 0 0 0

0 00

0 00

0 00

0 00

0 00

0 00

09-Govt Buildings rand Total G 0 13 0 0 0 0 0 13

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

elect cust mob no fix tel no.1 1st Actual Knock at Count of DoorSite Code actual 1st Actual Knock at Door Actual 2011-12-14 Grand Total 0 Abdulah complete complete complete Door Knocker Name 12 1 13 01Response Immediate to door Access knock Grand Total 12 1 13 RESPONS E TO DOOR KNOCK

actual access date isp inst date comp / tech comp / tech

2nd Actual Knock at Count of DoorSite Code actual Door Knocker Name

2nd Actual Knock at Door Actual RESPONS E TO DOOR KNOCK

Grand Total Grand Total

Response to door knock

3rd Actual Count of Knock at Site Code Door Knocker Name 3rd Actual Knock at RESPONS E TO DOOR KNOCK

Grand Total Grand Total Response to door knock Actual Count of Access Site Code Date-actual Actual Access DateActual Door Knocker Name RESPONS E TO DOOR KNOCK 0 Khudair Abdulah Mohamed 12/14/2011 Semir Samer Al-Husseiny Mostafa Al-Huseiny Grand Total 1 12 11 01Response Immediate to door Access knock

1 1 1 1 5 1 1 11 1 1 1 1 1 1 1 1 19 0 Khudair Abdulah Mohamed 12/14/2011 Semir Samer Al-Husseiny Mostafa Al-Huseiny Grand Total 1 12 3 1 1 1 11 Door Knocker Name Grand Total Actual Access Date-actual Completed Completed 02Scheduled Appointme nt 1 06Unauthoriz ed Person 1 05-No AnswerOccupied Count of Site Code Response 01to door Immediate knock Access Status by Defined Scope

02Scheduled Appointme nt

Actual Access DateActual STATUS BY DEFINED SCOPE

1 2 1 1 11 1 1 1 1 1 1 1 1 19 1 Completed 06Unauthoriz ed Person Grand Total 1 Completed 05-No AnswerOccupied

02Scheduled Appointme Technical nt Issues

Site Code

Site Name

Contractor

Area Name

KRC/2/S0076/10

KRC/2/S0076/10

Bin Omran

KRC

KRC/2/S0079/04

KRC/2/S0079/04

Bin Omran

KRC

KRC/2/S0081/08

KRC/2/S0081/08

Bin Omran

KRC

KRC/2/S0088/03

KRC/2/S0088/03

Bin Omran

KRC

KRC/2/S0088/08

KRC/2/S0088/08

Bin Omran

KRC

KRC/2/S0095/06

KRC/2/S0095/06

Bin Omran

KRC

KRC/2/S0100/08

KRC/2/S0100/08

Bin Omran

KRC

KRC/2/S0102/03

KRC/2/S0102/03

Bin Omran

KRC

KRC/2/S0113/10

KRC/2/S0113/10

Bin Omran

KRC

KRC/2/S0114/04

KRC/2/S0114/04

Bin Omran

KRC

KRC/2/S0116/06

KRC/2/S0116/06

Bin Omran

KRC

KRC/3/S0147/01

KRC/3/S0147/01

Bin Omran

KRC

KRC/3/S0147/02

KRC/3/S0147/02

Bin Omran

KRC

KRC/3/S0151/01

KRC/3/S0151/01

Bin Omran

KRC

KRC/3/S0155/11

KRC/3/S0155/11

Bin Omran

KRC

KRC/3/S0158/00

KRC/3/S0158/00

Bin Omran

KRC

KRC/3/S0165/05

KRC/3/S0165/05

Bin Omran

KRC

KRC/3/S0166/09

KRC/3/S0166/09

Bin Omran

KRC

KRC/3/S0177/00

KRC/3/S0177/00

Bin Omran

KRC

KRC/4/S0200/11

KRC/4/S0200/11

Bin Omran

KRC

KRC/4/S0212/03

KRC/4/S0212/03

Bin Omran

KRC

KRC/4/S0224/07

KRC/4/S0224/07

Bin Omran

KRC

KRC/4/S0238/06

KRC/4/S0238/06

Bin Omran

KRC

WNG/1/S0079/10

WNG/1/S0079/10

Bin Omran

WNG

Cable No.

Splitter No.

Port No.

Connection Type

S0076

10.0

01-Ready

S0079

4.0

01-Ready

S0081

8.0

01-Ready

S0088

3.0

01-Ready

S0088

8.0

01-Ready

S0095

6.0

01-Ready

S0100

8.0

01-Ready

S0102

3.0

01-Ready

S0113

10.0

01-Ready

S0114

4.0

01-Ready

S0116

6.0

01-Ready

S0147

1.0

01-Ready

S0147

2.0

01-Ready

S0151

1.0

02-U-

S0155

11.0

01-Ready

S0158

0.0

01-Ready

S0165

5.0

01-Ready

S0166

9.0

01-Ready

S0177

0.0

01-Ready

S0200

11.0

01-Ready

S0212

3.0

01-Ready

S0224

7.0

01-Ready

S0238

6.0

01-Ready

S0079

10.0

01-Ready

Property Type

Response to door 06-Unauthorized Person 05-No AnswerOccupied 05-No AnswerOccupied 05-No AnswerOccupied 05-No AnswerOccupied 05-No AnswerOccupied 05-No AnswerOccupied 05-No AnswerOccupied 06-Unauthorized Person 05-No AnswerOccupied

VILLA

VILLA

VILLA

VILLA

VILLA

VILLA

Inbound and QTEL Customer or 01-Outbound call to Customer within today Yes 01-Outbound call to Customer within today Yes 01-Outbound call to Customer within today Yes 01-Outbound call to Customer within today 01-Outbound call to Customer within today Yes 01-Outbound call to Customer within today 01-Outbound call to Customer within today Yes 01-Outbound call to Customer within today Yes 01-Outbound call to Customer within today 01-Outbound call to Customer within today 01-Outbound call to Customer within today 01-Outbound call to Customer within today 01-Outbound call to Customer within today 01-Outbound call to Customer within today 01-Outbound call to Customer within today

VILLA

05-No AnswerOccupied 05-No AnswerOccupied 06-Unauthorized Person 05-No AnswerOccupied 05-No AnswerOccupied

Yes

VILLA

Yes

VILLA

06-Unauthorized Person

01-Outbound call to Customer within today

Yes

05-No AnswerOccupied 05-No AnswerOccupied 05-No AnswerOccupied 06-Unauthorized Person 05-No AnswerOccupied 05-No AnswerOccupied 05-No AnswerOccupied 05-No AnswerOccupied

01-Outbound call to Customer within today 01-Outbound call to Customer within today 01-Outbound call to Customer within today 01-Outbound call to Customer within today 01-Outbound call to Customer within today 01-Outbound call to Customer within today 01-Outbound call to Customer within today 01-Outbound call to Customer within today

Status by Defined

Electricity No.

PIN No.

QTEL ID No.

Completed

1003827

71070886

712099

Completed

183622

71076069

712108

Completed

198643

71076048

712080

Completed

1027833

71076010

711261

Completed

1021001

71070877

711787

Completed

1071954

71070137

NA

Technical Issues

1026234

71020182

711040

Completed

1038292

71030725

721591

Technical Issues

97025

NO PIN

NA

Customer Reference ONT Type

ONT Serial No.

Customer Mobile

625547

HG8247

48575443A79B5404

55805825

929428

HG8247

48575443CB7C5D04

66639409

164877

HG8247

48575443CB7CE904

55512510

2503276

HG8247

48575443CB764504

55885888

4890413

HG8247

48575443CB7C2B04

55103765

4896322

HG8247

48575443A79BFE04

55058373

218222/4834951

HG8247

48575443A79CC604

55911747

939410

HG8247

48575443A79BD604

55801100

129744

HG8247

48575443CBB55004

55507122

Fix Telephone No. 1 Fix Telephone No. 2 Fix Telephone No. 3 Fix Telephone No. 4

44780126

44780451

44795451

44790861

44217773

44536442

44775102

44781981

44367478

44791100

44785216

Time Spent(Hour)

Completion Report

Technical Issue List

Technical Issue

3.0

3.0

3.0

2.0

3.0

3.0

3.0

06-No duct

NO ROUTE FOUND BETWEEN MANHOLE TO SPLITTER

3.0 BLOCKAGE IDP TO MANHOLE,NO ROPE AND COPPER CABLE TIGHT,IPTV PENDING AND NO 09-Multiple technical ROUTE EXIST TV issues LOCATION

3.0

Technical Issue

Problematical List

Feasibility check in

WO creat date

01-Open

01-Open

Appointment status

Appointment type

First time visit 2 date Second time visit 2

Third time visit 2 date Migration successful 1st Actual Knock at Door-plan

1st Actual Knock at Door-actual

2nd Actual Knock at Door-plan Knock at Door-actual 2nd Actual

2011-08-18

2011-08-28

2011-08-18

2011-09-03

2011-08-20

2011-09-03

2011-08-21

2011-08-29

2011-08-21

2011-08-29

2011-08-22

2011-09-04

2011-08-22

2011-09-04

2011-08-22

2011-09-29

2011-08-23

2011-10-01

2011-08-23

2011-10-01

2011-08-24

2011-10-02

2011-09-12

2011-09-18

2011-09-12

2011-09-18

2011-09-13

2011-09-14

2011-09-19

2011-09-11

2011-09-18

2011-09-10

2011-09-10

2011-09-08

2011-09-17

2011-09-24

2011-09-22

2011-10-04

2011-09-20

2011-10-03

2011-09-25

2011-10-04

2011-10-15

3rd Actual Knock at Door-plan Knock at Door-actual 3rd Actual Inbound Call and Outbound Call Date-plan Inbound Call and Outbound Call Date-actual

2011-09-27

2011-10-16

2011-09-27

2011-10-13

2011-09-27

2011-10-13

2011-09-27

2011-10-23

2011-09-27

2011-10-13

2011-09-28

2011-10-23

2011-09-29

2011-10-16

2011-10-16

2011-10-04

2011-10-06

2011-10-05

2011-10-16

2011-10-16

2011-10-13

2011-10-13

2011-10-23

2011-10-16

2011-10-02

2011-10-23

2011-10-23

2011-10-10

2011-10-23

2011-10-13

2011-10-23

2011-10-04

2011-10-13

2011-10-13

2011-10-23

Agreed Appointment Date-plan

Agreed Appointment Date-actual

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-08

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-03

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-18

Actual Access Date-plan Actual Access Date-actual

ISP Installation Done-plan Installation Done-actual ISP

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-17

2011-10-03

2nd splitter Splicing Done-plan 2nd splitter Splicing Done-actual Booking received date-plan Booking received date-actual

2011-11-17

Visit 2 agreed appointment 2 agreed appointment date-actual Visit date-plan Actual date of successful migration-plan Actual date of successful migration-actual

Door Knocker Name

Compound / Street No.

Building / Villa No. Team Leader Name

0 48

119

JOJO JOSEPH

0 48

61

JOJO JOSEPH

0 51

JOJO JOSEPH

0 56

22

JOJO JOSEPH

0 89

JOJO JOSEPH

0 89

26

JOJO JOSEPH

ABDULAH

ABDULAH

0 99

150

JOJO JOSEPH

0 NA

NA

JOJO JOSEPH

0 328

36

JOJO JOSEPH

AHMAD

AHMED

AHMED

AHMED

AHMED

01-Outbound call to Custome

02-Inbound call to marketing

02-Scheduled Appointment

02-Scheduled Appointment

12

Date 14-Dec

Total Inbound Schedule Outbound Door Appointm call to Immediat Appointm Call to Knocking ents Superviso e Access ent Customer done r 13 0 0 2 0 13
Grand Total rand Total rand Total G G

No-answerOccupied 0
Completed-Yes

Date

Appointm 1st Actual 2nd Actual 3rd Actual Doors Appointm Installation Knock at Knock at Knock at ents Answered ents Qtel Completed Door Door Door received
13 0 0 13 0 13 17

14-Dec

05-No Answer-Occupied

01-Immediate Access

Grand Total

08-Commercial or Corporate

07-No Access-Problematic

06-Unauthorized Person

04-No Answer-Empty

No-answerEmpty 0
Completed-No Installation Non-Qtel Completed 0

More Unauthori Problema Commerci than one zed tic al/ reference Customer Customer Corporate no. 0 0 0 0

Govt Buildings 0

09-Govt Buildings

Remarks U.C.0

Technical Issues-Yes Issues-No Partial-No Grand TotalTechnical Partial-Yes Technical Technical Partial Partial Issue Issue Qtel Non-Qtel Remarks Qtel Non-Qtel Customer Customer Customer Customer 2 0 0 0 19

1st Actual Knock at Door Actual Count of Site Code Row Labels 2011-12-14 Grand Total

RESPONSE TO DOOR KNOCK Column Labels 01-Immediate Access Grand Total 13 13 13 13

2nd Actual Knock at Door Actu Count of Site Code Row Labels Grand Total

RESPONSE TO DOOR KNOCK Column Labels Grand Total Grand Total

3rd Actual RESPONSE TOActual KNOCK Knock at Door DOOR Count of Site Code Labels Column Row Labels Grand Total Grand Total

01-Immediate Access 13 0 0 13

02-Scheduled04-No Answer-Empty Appointment Answer-Occupied Access-Problematic Corporate Grand Total 05-No 06-Unauthorized Person 07-No 08-Commercial or 09-Govt Buildings 0 0 0 0 0 0 0 13 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 13

Inbound Call and Outbound Call Date-Actual Count of Site Code Column Labels Row Labels 02-Inbound call to marketing agent 12/14/2011 2 Grand Total 2

Grand Total 2 2

Count of Site Name Response to door knock Actual Access Date-actual 01-Immediate Access Grand Total 12/14/2011 12 12 Grand Total 12 12

Actual Access Date-Actual

1st Actual Knock at Door Actual RESPONSE TO DOOR KNOCK

Row LabelsCount of Site Code 12/14/2011 19 Grand Total19

Count of Site Code Column Labels Row Labels 2011-12-14 Grand Total 01-Immediate Access Total Grand 13 13 13 13

2nd Actual Knock at Door TO DOOR KNOCK RESPONSE Actual

3rd Actual Knock at Door Actual RESPONSE TO DOOR KNOCK

Count of Site Column Labels Code Row Labels Grand Total Grand Total

Count of Site Column Labels Code Row Labels Grand Total Grand Total

Grand Total 13 0 0 13

Actual Access Date-Actual

Count 02-Scheduled Appointment of Site Code 0 0 0 0

Actual Access Date-actual 12/14/2011 Grand Total 0

STATUS BY DEFINED SCOPE Status by QTEL Defined Customer Scope or not Compl Techni Technical Complete Issues Grand Total eted cal d Total Yes Yes Total 17 17 2 2 19 17 17 2 2 19 Completed Completed Technical Issues Total Technical Issues Total Grand Total Completed-Yes Completed Technical Issues-Yes Issues TotalTotalTechnical Grand Total17 17 2 2 19

0 Grand Total0

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

0 00

Agreed appointment date plan

Row Labels 12/14/2011 Grand Total

Count of Site Code 13 13

0 00

0 00

0 00

0 00