Kotireddy.

P
Sales force Developer
Mail: kotireddypotlapalli@gmail.com

Ph: +91-8142259262 Professional Summary Posses 3+ years of IT experience, 2 years1months on sales force which includes Service Cloud, Sales applications Posses 1 year experience on Java Developer. Customize and personalize Salesforce.com to fit environment's specific needs. Implementation with Objects, Custom Apps, Layouts, Tabs, Validation Rules, Workflows, Approval processes, Assignment and Sharing Rules Responsible for creating Test Cases for various scenarios Responsible for creating Users, Profiles and Roles. Responsible for doing Insert, Update, Upsert, Delete, Export, Export All operations using the Data Loader tool. Worked on Data Management. Generate different kind of reports & dashboards Worked on Public Groups and Queues. Lead Conversion process, Email-to-Case, Web-to-Lead implementations Development using Visual force, Apex classes, Apex Triggers, JavaScript, Ajax Responsible for doing Unit Test code coverage and Deployments Knowledge on HTML, CSS, JavaScript

Experience Summary Present Employer in InteliiGroup as a Sales force Developer, Hyderabad from Jun2011 to till date. 2009(Feb) 2011 (May): As a Software Engineer Zensar Technologies Pvt Ltd, Hyderabad

Educational Details M.C.A. from Bharathidasan University, Tamilnadu.

Projects Handled:

Project Title 1: Reckitt Benckiser Sales force Implementation Client Technology Duration Description: RBs home, health and personal care brands are sold in over 180 countries around the world. RB's entrepreneurial and creative people drive its marketing, sales, research and development. They are also responsible for other international business activities, leading edge manufacturing and logistics in over 60 countries Sales force CRM has been designed and developed, to meet this Requirement using the standard sales force application. Responsibilities: Customizing and developing the applications as per requirement Creating the region wise sales reports and dash boards Creating apex and triggers for validations and functionality Developing highly customized visual force pages for better performance Understanding the complete Software Development Life Cycle. : Reckitt Benckiser : Sales force configuration and development including workflow rules, Apex, Triggers, Visual force pages, Web Services, etc. : June 2011 to till date.

Project Title 2: Service Center Client Technology Duration Description: Atlantic Call Center Application supports the call center executives to interact with customers throughout the presales and the post sales interaction stages. Project will provide the service to CSRs, daily process beginning with receiving calls from customers, resulting in a service request of different activity types, Service Contracts and integrations with oracle apps. Responsabilits: Responsible for creating Objects, Custom Apps, Layouts, Tabs, Validation Rules, Workflows, Approval processes, Assignment and Sharing Rules Responsible for creating Formula fields, Rollup Summary fields and Relationships Responsible for creating Test Cases for various scenarios Responsible for creating Users, Profiles and Roles. Responsible for doing Insert, Update, Upsert, Delete, Export, Export All operations using the Data Loader tool. Worked on Data Management. : Atlantic Telecom, UK : Sales force configuration and development including workflow rules, Apex, Tiggers,Visual force pages. : Feb2010 to May2011

Designing different kind of Reports & Dashboards Worked on Public Groups and Queues. Development using Visual force, Apex classes, Apex Triggers, JavaScript, Ajax Responsible for doing Unit Test code coverage and Deployments

Project Title 3: Human Resource Management system Client Technology Duration Description: The main of the project is to develop a Human Resource Management system for the Intranet Automation of HR Software .HR system provides the information regarding the employees I the company. The system has been to facilitate good Interaction/ communication facilities between the employees and HR Administration. The web pages about an employee are created dynamically based on the user id and password and links are provided to web pages containing information about employee General details Contact details, skill details etc., he also has the facility of viewing a summary report of all the projects done by a particular employee. A list of all employees is provided along with employees Designation and Department. Responsibilities: Involved in the development of user interfaces using JSP Involved in the development of servlets. Involved in the Validation logic. : Pontiac Systems : Core java, JSP, Servets, JDBC, HTML, Oracle, Tomcat Server. : Feb2009 to Jan2010