Cisco TelePresence Basic Cisco VCS configuration

Deployment Guide
D14651.02 September 2011 Cisco VCS Control with Cisco VCS Expressway X7.0

Contents
Document revision history Introduction
Out of scope configuration features Example network deployment Internal network elements DMZ network element External network elements NAT devices and firewalls SIP and H.323 domain

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Prerequisites and process summary

Prerequisites Summary of process

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Cisco VCS Control and Cisco VCS Expressway configuration

Step 1: Initial configuration Step 2: System name configuration Step 3: DNS configuration Local host name Domain name DNS servers Step 4: Time configuration Step 5: SIP domain configuration

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Routing configuration
Pre-search transforms Search rules Step 6: Transform configuration Step 7: Local zone search rules configuration Step 8: Traversal zone including authentication (connection credentials) configuration Step 9: Traversal zone search rules configuration Step 10: DNS zone configuration

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Step 11: DNS search rule configuration Step 12: External (unknown) IP address routing configuration

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Endpoint registration System checks

Zone status Registration status Call signaling

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Maintenance routine
System backup

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Optional configuration steps

Step 13: Cisco TMS configuration (optional) Step 14: Logging server configuration (optional) Step 15: Registration restriction configuration (optional) Step 16: Restrict access to ISDN gateways Cisco VCS Expressway Cisco VCS Control

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Appendix 1 Configuration details

Cisco VCS Control configuration details Cisco VCS Expressway configuration details Cisco VCS Control and Expressway configuration details

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Appendix 2 DNS records configuration

DNS configuration on host server Host DNS A record DNS SRV records DNS configuration (internal DNS server) Local DNS A record Local DNS SRV records

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Appendix 3 Firewall and NAT configuration

Internal firewall configuration Outbound (Internal network > DMZ)

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Inbound (DMZ > Internal network) External firewall configuration requirement Inbound (Internet > DMZ) Outbound (DMZ > Internet) NAT device configuration requirement

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Checking for updates and getting help

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Document revision history

Document revision history

Revision Date 01 02 November 2010 Description Initial release.

September 2011 Updated for X7.0.

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Introduction

Introduction
The Cisco TelePresence Video Communication Server (Cisco VCS) can be deployed as a Cisco VCS Control application or as a Cisco VCS Expressway application. The Cisco VCS Expressway enables business to business communications, empowers remote and home based workers, and gives service providers the ability to provide video communications to customers. The Cisco VCS Control provides SIP proxy and call control as well as H.323 gatekeeper services within an organizations corporate network environment. By combining Cisco VCS Expressway and Cisco VCS Control products a sophisticated and secure video network solution can be deployed by an organization enabling internal and external video communications. This document describes how to configure a Cisco VCS Expressway and a Cisco VCS Control as the cornerstones of a basic video infrastructure deployment.
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It takes the video network administrator through the series of steps required to set up the Cisco VCSs and then describes how to check that the system is working as expected. It provides the required DNS, NAT and firewall configuration information but assumes that the network administrator has a working knowledge of configuring these systems.

Detailed reference information is contained in this documents appendices:

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Appendix 1 includes a table of the configuration details used to configure the Cisco VCSs in the example network deployment. Appendix 2 includes details of the DNS records required for the system deployment to work as expected. Appendix 3 includes details of NAT and firewall configurations required for the system to deployment to work as expected. This document describes a small subset of the numerous NAT and firewall deployment options, made possible using the Cisco VCS Expressway dual network interface and NAT features.

Descriptions of system configuration parameters can be found in the Cisco VCS Administrator Guide and the Cisco VCS web applications online field help and page help .

Out of scope configuration features

This document does not describe details of how to deploy:
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a cluster of Cisco VCSs Cisco VCSs running Device Provisioning or FindMe applications

For more details on these features please refer to the following Cisco VCS deployment guides:
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Cluster creation and maintenance (document no. D14367) Provisioning Deployment Guide (document no. D14368) FindMe (document no. D14525) Cisco VCS IP port usage for firewall traversal (document number D14606)

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Introduction

These documents can be found at:http://www.cisco.com/cisco/web/support/index.html

Example network deployment

This document uses the example network shown in the diagram below as the basis for the deployment configuration described.

Figure 1: Example network deployment

This example network includes internal and DMZ segments in which Cisco VCS Control and Expressway platforms are respectively deployed.

Internal network elements

The internal network elements are devices which are hosted on the organizations local area network.

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Introduction

Elements on the internal network have an internal network domain name. This internal network domain name is not resolvable by a public DNS. For example, the Cisco VCS Control is configured with an internally resolvable name of vcsc.internaldomain.net (which resolves to an IP address of 10.0.0.2 by the internal DNS servers).

Cisco VCS Control The Cisco VCS Control is a SIP Registrar & Proxy and H.323 Gatekeeper for devices which are located on the internal network. The Cisco VCS Control is configured with a traversal client zone to communicate with the Cisco VCS Expressway in order to allow inbound and outbound calls to traverse the NAT device. E20 and MXP1700 These are example endpoints hosted on the internal network which register to the Cisco VCS Control. DNS (local 1 & local 2) DNS servers used by the Cisco VCS Control, to perform DNS lookups (resolve network names on the internal network). DHCP server The DHCP server provides host, IP gateway, DNS server, and NTP server addresses to endpoints located on the internal network. Router The router device acts as the gateway for all internal network devices to route towards the DMZ (to the NAT device internal address). Syslog server A logging server for Syslog messages (see Step 14: Logging server configuration (optional)). Cisco TMS server A management and scheduling server (see Step 13: Cisco TMS configuration (optional)).

DMZ network element

Cisco VCS Expressway The Cisco VCS Expressway is a SIP Registrar & Proxy and H.323 Gatekeeper for devices which are located outside the internal network (for example, home users and road warriors registering across the internet and 3rd party businesses making calls to, or receiving calls from this network). The Cisco VCS Expressway is configured with a traversal server zone to receive communications from the Cisco VCS Control in order to allow inbound and outbound calls to traverse the NAT device.
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The Cisco VCS Expressway has a public network domain name. For example, the Cisco VCS Expressway is configured with an externally resolvable name of vcse.example.com (which resolves to an IP address of 192.0.2.2 by the external / public DNS servers).

External network elements

MXP1000

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Introduction

An example remote endpoint, which is registering to the Cisco VCS Expressway via the internet. DNS (Host) The DNS owned by service provider which hosts the external domain example.com. DNS (external 1 & external 2) The DNS used by the Cisco VCS Expressway to perform DNS lookups. NTP server pool An NTP server pool which provides the clock source used to synchronize both internal and external devices.

NAT devices and firewalls

The example deployment includes:
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NAT (PAT) device performing port address translation functions for network traffic routed from the internal network to addresses in the DMZ (and beyond towards remote destinations on the internet). Firewall device on the public-facing side of the DMZ. This device allows all outbound connections and inbound connections on specific ports. See Appendix 3 Firewall and NAT configuration. Home firewall NAT (PAT) device which performs port address and firewall functions for network traffic originating from the MXP1000 device.

SIP and H.323 domain

The example deployment is configured to route SIP (and H.323) signaling messages for calls made to URIs which use the domain example.com.
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DNS SRV records are configured in the public (external) and local (internal) network DNS server to enable routing of signaling request message to the relevant infrastructure elements (for example, before an external endpoint registers, it will query the external DNS servers to determine the IP address of the Cisco VCS Expressway). The internal SIP domain (example.com) is the same as the public DNS name. This enables both registered and non-registered devices in the public internet to call endpoint registered to the internal and external infrastructure (Cisco VCS Control and Cisco VCS Expressway).

The DNS SRV configurations are described in Appendix 2 DNS records configuration.

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Prerequisites and process summary

Prerequisites and process summary

Prerequisites
Before starting the system configuration, make sure you have access to:
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the Cisco VCS Administrator Guide and Cisco VCS Getting Started Guide (for reference purposes) a Cisco VCS Control running version X5 or later a PC connected via Ethernet to a LAN which can route HTTP(S) traffic to the Cisco VCS a web browser running on the PC a serial interface on the PC and cable (if the initial configuration is to be performed using the serial interface of the Cisco VCS)

The following non-Cisco VCS system configuration should also be completed:

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internal and external DNS record (see Appendix 2 DNS records configuration) NAT & firewall configuration (see Appendix 3 Firewall and NAT configuration) DHCP server configuration (not described in this document)

Summary of process
The system configuration process consists of the following steps. Each step is described in a separate section. Cisco VCS system configuration:
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Step 1: Initial configuration Step 2: System name configuration Step 3: DNS configuration Step 4: Time configuration Step 5: SIP domain configuration

Routing configuration:
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Step 6: Transform configuration Step 7: Local search rules configuration Step 8: Traversal zone including authentication (connection credentials) configuration Step 9: Traversal zone search rules configuration Step 10: DNS zone configuration Step 11: DNS search rule configuration Step 12: External (unknown) IP address routing configuration

Optional configuration steps:

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Prerequisites and process summary

n n n n

Step 13: Cisco TMS configuration Step 14: Logging server configuration Step 15: Registration restriction configuration Step 16: Restrict access to ISDN gateways (optional but recommended if using a Cisco VCS Expressway)

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Cisco VCS Control and Cisco VCS Expressway configuration

Cisco VCS Control and Cisco VCS Expressway configuration

Step 1: Initial configuration
Assuming the Cisco VCS is in the factory delivered state; follow the Initial configuration steps described in the Video Communications Server Getting Started Guide (version X5.1 or later) to configure the Cisco VCS basic network parameters:
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LAN1 IP (IPv4 or IPv6) address Subnet mask (if using IPv4) Default Gateway IP address (IPv4 or IPv6)

Note that Cisco VCSs require static IP addresses (they will not pick up an IP address from a DHCP server). The initial configuration can be performed in one of three ways:
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using a serial cable via the front panel of the Cisco VCS via the default IP address of 192.168.0.100

Refer to the Initial configuration section in the Cisco VCS Getting Started Guide for details. This deployment guide is based on configuration using the web interface. If you cannot access the Cisco VCS using the web interface after completing the initial configuration (assigning the IP address), speak to your network administrator. The follow configuration values are used in the example deployment:
Cisco VCS Control LAN1 IPv4 address IPv4 gateway LAN1 subnet mask 10.0.0.2 10.0.0.1 255.255.255.0 Cisco VCS Expressway 192.0.2.2 192.0.2.1 255.255.255.0

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Cisco VCS Control and Cisco VCS Expressway configuration

Step 2: System name configuration

The System name defines the name of the Cisco VCS. The System name appears in various places in the web interface, and in the display on the front panel of the unit (so that you can identify it when it is in a rack with other systems). The system name is also used by Cisco TMS. You are recommended to give the Cisco VCS a name that allows you to easily and uniquely identify it. If the system name is longer than 16 characters, only the last 16 characters will be shown in the display on the front panel. To configure the System name: 1. Go to the System administration page (System > System). 2. Configure the System name as follows:
Cisco VCS Control Cisco VCS Expressway System name Enter VCSc Enter VCSe

3. Click Save.

Cisco VCS Control

Cisco VCS Expressway

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Cisco VCS Control and Cisco VCS Expressway configuration

Step 3: DNS configuration

Local host name
The Local host name defines the DNS hostname that this system is known by. Note that this is not the fully-qualified domain name, just the host label portion. Note that <Local host name>.<Domain name> = FQDN of this Cisco VCS. To configure the Local host name: 1. Go to the DNS page (System > DNS). 2. Configure the Local host name as follows:
Cisco VCS Control Cisco VCS Expressway Local host name Enter vcsc Enter vcse

3. Click Save.

Domain name
The Domain name is the name to append to an unqualified host name before querying the DNS server. To configure the Domain name: 1. Go to the DNS page (System > DNS). 2. Configure the Domain name as follows:
Cisco VCS Control Cisco VCS Expressway

Domain name Enter internal-domain.net Enter example.com

3. Click Save.

DNS servers
The DNS server addresses are the IP addresses of up to 5 domain name servers to use when resolving domain names. You must specify at least one default DNS server to be queried for address resolution if you want to either:
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use FQDNs (Fully Qualified Domain Names) instead of IP addresses when specifying external addresses (for example for LDAP and NTP servers, neighbor zones and peers) use features such as URI dialing or ENUM dialing

The VCS only queries one server at a time; if that server is not available the VCS will try another server from the list. In the example deployment 2 DNS servers are configured for each Cisco VCS, which provides a level of DNS server redundancy. The Cisco VCS Control is configured with DNS servers which are located on

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Cisco VCS Control and Cisco VCS Expressway configuration

the internal network. The Cisco VCS Expressway is configured with DNS servers which are publicly routable. To configure the Default DNS server addresses: 1. Go to the DNS page (System > DNS). 2. Configure the DNS server Address fields as follows:
Cisco VCS Control Cisco VCS Expressway Address 1 Enter 10.0.0.11 Address 2 Enter 10.0.0.12 Enter 194.72.6.57 Enter 194.73.82.242

3. Click Save.

Cisco VCS Control has a Fully Qualified Domain Name of vcsc.internal-domain.net

Cisco VCS Expressway has a Fully Qualified Domain Name of vcse.example.com

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Cisco VCS Control and Cisco VCS Expressway configuration

Step 4: Time configuration

The NTP server address fields set the IP addresses or Fully Qualified Domain Names (FQDNs) of the NTP servers to be used to synchronize system time. The Time zone sets the local time zone of the Cisco VCS. To configure the NTP server address and Time zone: 1. Go to the Time page (System configuration > Time). 2. Configure the fields as follows (on both Cisco VCS Control and Expressway):
Cisco VCS Control Cisco VCS Expressway NTP server 1 Enter pool.ntp.org Time zone Select GMT Enter pool.ntp.org Select GMT

3. Click Save.

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Cisco VCS Control and Cisco VCS Expressway configuration

Step 5: SIP domain configuration

The Cisco VCS acts as a SIP Registrar for configured SIP domains, accepting registration requests for any SIP endpoints attempting to register with an alias that includes these domains.
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Registration restriction (Allow or Deny) rules can be configured to limit acceptable registrations. See Step 15: Registration restriction configuration (optional). If authentication is enabled, only devices that can properly authenticate themselves will be allowed to register.

To configure a SIP domain: 1. Go to the Domains page (VCS configuration > Protocols > SIP > Domains). 2. Click New. 3. Enter the domain name into the Name field (on both Cisco VCS Control and Expressway):
Cisco VCS Control Cisco VCS Expressway

Name Enter example.com Enter example.com

4. Click Create domain. 5. The Domains page displays all configured SIP domain names.

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Routing configuration

Routing configuration
Pre-search transforms
Pre-search transform configuration allows the destination alias (called address) in an incoming search request to be modified. The transformation is applied by the Cisco VCS before any searches take place, either locally or to external zones. The pre-search transform configuration described in this document is used to standardize destination aliases originating from both H.323 and SIP devices. For example, if the called address is an H.323 E164 alias 01234 the Cisco VCS will automatically append the configured domain name (in this case example.com) to the called address (that is, 01234@example.com making it into a URI), before attempting to set up the call. This is carried out to make the call searches the same for calls from H.323 endpoints and SIP endpoints.
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Pre-search transforms should be used with care because they apply to all signaling messages if they match, they will affect the routing of provisioning and presence requests as well as call requests. Transformations can also be carried out in search rules consider whether it is best to use a presearch transform or a search rule to modify the called address to be looked up.

Search rules
The search rules configuration defines how the Cisco VCS routes calls (to destination zones) in specific call scenarios. When a search rule is matched, the destination alias can be modified according to the conditions defined in the search rule. The search rules configuration described in this document is used to ensure SIP (and H.323) endpoints can dial H.323 devices that have registered e164 numbers or H.323 IDs without a domain portion. The search rules first search for received destination aliases without the domain portion of the URI, and then searching with the full URI. The search rules described here are used to enable the following routing combinations: Calling party
Registered devices (Cisco VCS Control or Expressway) Registered devices (Cisco VCS Control or Expressway) Registered devices (Cisco VCS Control or Expressway) External domains and un-registered devices

Called party
Registered devices (Cisco VCS Control or Expressway)

External domains and un-registered devices (via Cisco VCS Expressway using DNS zone) Public external IP addresses (via Cisco VCS Expressway)

Registered devices (Cisco VCS Control or Expressway)

The routing configuration in this document searches for destination aliases that have valid SIP URIs (that is, using a valid SIP domain, such as id@domain).

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Routing configuration

It is possible to configure routing which enables calls to unregistered devices on an internal network (routing to the addresses of IP of the devices) by configuring a search rule with mode of Any IP address with target Local Zone. However this is not recommended (and not described in this document). The best practice is to register all devices and route using destination aliases.

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Routing configuration

Step 6: Transform configuration

The pre-search transform configuration described in this document is used to standardize destination aliases originating from both H.323 and SIP devices. The following transform configuration modifies the destination alias of all call attempts made to destination aliases which do not contain an @. The old destination alias has @example.com appended to it. This has the effect of standardizing all called destination aliases into a SIP URI form. To configure the transform: 1. Go to the Transforms page (VCS configuration > Dial plan > Transforms). 2. Click New. 3. Configure the transform fields as follows:
Cisco VCS Control Priority Description Pattern type Pattern string Pattern behavior Replace string State Enter 1 Enter Transform destination aliases to URI format Select Regex Enter ([^@]*) Select Replace Enter \1@example.com Select Enabled Cisco VCS Expressway Same as Cisco VCS Control

4. Click Create transform.

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Routing configuration

Step 7: Local zone search rules configuration

To configure the search rules to route calls to the Local Zone (to locally registered endpoint aliases): 1. Go to the Search rules page (VCS configuration > Dial plan > Search rules). 2. Select the check box next to the default search rule (LocalZoneMatch1). 3. Click Delete. (The default search rule is being deleted and replaced with a more specific configuration.) 4. Click OK. 5. Click New. 6. Configure the search rule fields as follows:
Cisco VCS Control Rule name Description Priority Source Request must be authenticated Mode Pattern type Pattern string Pattern behavior Replace string On successful match Target State Enter Local zone no domain Enter Search local zone for H.323 devices (strip domain) Enter 48 Select Any Select No Select Alias pattern match Select Regex Enter (.+)@example.com.* Select Replace Enter \1 Select Continue Select LocalZone Select Enabled Cisco VCS Expressway Same as Cisco VCS Control

7. Click Create search rule.

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Routing configuration

8. Click New. 9. Configure the search rule fields as follows:

Cisco VCS Control Rule name Description Priority Source Request must be authenticated Mode Pattern type Pattern string Pattern behavior On successful match Target State Enter Local zone full URI Enter Search local zone for SIP and H.323 devices with a domain Enter 50 Select Any Select No Select Alias pattern match Select Regex Enter (.+)@example.com.* Select Leave Select Continue Select LocalZone Leave as Enabled Cisco VCS Expressway Same as Cisco VCS Control

10. Click Create search rule.

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Routing configuration

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Routing configuration

Step 8: Traversal zone including authentication (connection credentials) configuration

The traversal zone configuration defines a connection between the Cisco VCS Control and Cisco VCS Expressway platforms.
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A traversal zone connection allows firewall traversal for signaling and media between the two platforms. The Cisco VCS Control is configured with a traversal client zone, and the Cisco VCS Expressway with a traversal server zone.

To configure the traversal zone: 1. Go to the Zones page (VCS configuration > Zones). 2. Click New. 3. Configure the fields as follows (leave all other fields with default values):
Cisco VCS Control Name Type Hop count Username Password H.323 Mode H.323 Protocol H.323 Port H.323 H.460.19 demultiplexing mode SIP Mode SIP Port SIP Transport SIP TLS verify mode SIP Accept proxied registrations SIP Poison mode Authentication policy Client settings Retry interval Location Peer 1 address Enter TraversalZone Select Traversal client Enter 15 Enter exampleauth Enter ex4mpl3.c0m Select On Select Assent Enter 6001 Not applicable Select On Enter 7001 Select TLS Select Off Select Allow Select Off Select Do not check credentials Enter 120 Enter 192.0.2.2 Cisco VCS Expressway Enter TraversalZone Select TraversalServer Enter 15 Enter exampleauth Not applicable Select On Select Assent Enter 6001 Select Off Select On Enter 7001 Select TLS Select Off Select Allow Select Off Select Do not check credentials Not applicable Not applicable

4. Click Create zone.

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Routing configuration

Cisco VCS Control

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Routing configuration

Cisco VCS Expressway

To configure the authentication credentials in the Local authentication database (which are configured in the Cisco VCS Expressway only): 1. Go to the Local authentication database page (VCS configuration > Authentication > Devices > Local database). 2. Click New. 3. Configure the fields as follows:
Cisco VCS Control Cisco VCS Expressway Name Not applicable Enter exampleauth Enter ex4mpl3.c0m

Password Not applicable

4. Click Create credential.

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Routing configuration

Step 9: Traversal zone search rules configuration

To create the search rules to route calls via the traversal zone. 1. Go to the Search rules page (VCS configuration > Dial plan > Search rules). 2. Click New. 3. Configure the fields as follows:
Cisco VCS Control Rule name Description Priority Source Request must be authenticated Mode On successful match Target State Enter Traversal zone search rule Enter Search traversal zone (Cisco VCS Expressway) Enter 100 Select Any Select No Select Any alias Select Continue Select TraversalZone Select Enabled Cisco VCS Expressway Enter Traversal zone search rule Enter Search traversal zone (Cisco VCS Control) Enter 100 Select Any Select No Select Any alias Select Continue Select TraversalZone Select Enabled

4. Click Create search rule.

Cisco VCS Control

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Routing configuration

Cisco VCS Expressway

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Routing configuration

Step 10: DNS zone configuration

The DNS zone is used to search for externally hosted systems (which are not registered to the Cisco VCS Control or Cisco VCS Expressway, such as for business to business calling). Destination aliases are searched for by a name using a DNS lookup. To configure the DNS zone: 1. Go to the Zones page (VCS configuration > Zones). 2. Click New. 3. Configure the fields as follows:
Cisco VCS Control Cisco VCS Expressway Name Type Hop count H.323 Mode SIP Mode SIP TLS verify mode Not applicable Not applicable Not applicable Not applicable Not applicable Not applicable Enter DNSZone Select DNS Enter 15 Select On Select On Select Off Select Off Select Default

Include address record Not applicable Zone profile Not applicable

4. Click Create zone.

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Routing configuration

Step 11: DNS search rule configuration

The DNS search rule defines when the DNS zone should be searched. A specific regular expression is configured which will prevent searches being made using the DNS zone (i.e. on the public internet) for destination addresses (URIs) using any SIP domains which are configured on the local network (local domains). To create the search rules to route via DNS: 1. Go to the Search rules page (VCS configuration > Dial plan > Search rules). 2. Click New. 3. Configure the fields as follows:
Cisco VCS Control Rule name Description Priority Source Request must be authenticated Mode Pattern type Pattern string Pattern behavior On successful match Target State Not applicable Not applicable Not applicable Not applicable Not applicable Not applicable Not applicable Not applicable Not applicable Not applicable Not applicable Not applicable Cisco VCS Expressway Enter DNS zone search rule Enter Search DNS zone (external calling) Enter 150 Select All zones Select No Select Alias pattern match Select Regex Enter (?!.*@%localdomains%.*$).* Select Leave Select Continue Select DNSZone Select Enabled

4. Click Create search rule.

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Routing configuration

Note that the regular expression used to prevent local domains being searched via the DNS zone can be broken down into the following components: (.*) = match all pattern strings (?!.*@%localdomains%.*$).* = do not match any pattern strings ending in @localdomains In the deployment example, calls destined for @cisco.com would be searched via the DNS zone, whereas calls destined for @example.com would not.

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Routing configuration

Step 12: External (unknown) IP address routing configuration

The following configuration defines how a Cisco VCS routes calls (and other requests) to external IP addresses. An external IP address is an IP address which is not known to the Cisco VCS and therefore assumed to be a publicly routable address. Known IP addresses are addresses defined in a subzone (using a subzone membership subnet rule) or the IP address of an H.323 registered device.
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All requests destined for external IP addresses, originating at the Cisco VCS Control are routed to the Cisco VCS Expressway using a search rule. The Cisco VCS Expressway then attempts to open a connection directly to the IP address.

To configure how the Cisco VCS will handle calls to unknown IP addresses: 1. Go to the Dial plan configuration page (VCS configuration > Dial plan > Configuration). 2. Configure the fields as follows:
Cisco VCS Control Cisco VCS Expressway Calls to unknown IP addresses Select Indirect Select Direct

3. Click Save.

Cisco VCS Control

Cisco VCS Expressway

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Routing configuration

To create the search rules to route calls to IP addresses to the Cisco VCS Expressway: 1. Go to the Search rules page (VCS configuration > Dial plan > Search rules). 2. Click New. 3. Configure the fields as follows:
Cisco VCS Control Rule name Description Priority Source Request must be authenticated Mode On successful match Target State Enter External IP address search rule Enter Route external IP address Enter 100 Select Any Select No Select Any IP address Select Continue Select Traversal Zone Select Enabled Cisco VCS Expressway Not applicable Not applicable Not applicable Not applicable Not applicable Not applicable Not applicable Not applicable Not applicable

4. Click Create search rule.

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Endpoint registration

Endpoint registration
There are three endpoints shown in the example network configuration diagram.
Endpoint E20 IP address 10.0.0.15 Network Internal network Internal network

MXP1700 10.0.0.16

MXP1000 192.168.0.2 Home user network

Following the system configuration, endpoint registration should be possible using the following endpoint configuration details:
E20 (uses SIP protocol) SIP URI SIP Proxy1 user.one.e20@example.com vcsc.internal-domain.net

MXP1700 (uses H.323 and SIP protocol) H.323 ID H.323 E.164 user.two.mxp@example.com 7654321

Gatekeeper IP Address vcsc.internal-domain.net SIP URI SIP Proxy1 user.two.mxp@example.com vcsc.internal-domain.net

MXP1000 (uses H.323 and SIP protocol) H.323 ID H.323 E.164 user.three.mxp@example.com 1234567

Gatekeeper IP Address vcse.example.com SIP URI SIP Proxy1 user.three.mxp@example.com vcse.example.com

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System checks

System checks
Zone status
Check on both Cisco VCS Control and Cisco VCS Expressway that the traversal zone is Active on the Zones status page (Status > Zones). The status of the zone can also be seen on the Zones configuration page (VCS configuration > Zone). If the traversal zone is not active:
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Review the traversal zone configuration. Confirm that the relevant ports are enabled for outbound routing on the NAT and firewall devices located between the Cisco VCS Control and Cisco VCS Expressway (see Appendix 3 Firewall and NAT configuration). Confirm that the authentication and client authentication usernames (and passwords) are configured correctly (and match) on Cisco VCS Control and Cisco VCS Expressway.

Registration status
Check that all endpoints which are expected to be registered are actually registered to the relevant Cisco VCS, and that they are registering the expected aliases. All successfully registered endpoints will be listed in the Registrations by device status page (Status > Registrations > By device). If the expected endpoints are not registered:
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review the endpoints registration configuration l is the endpoint configured to register with the Cisco VCS Expressway if located on the external network / internet?
l

is the endpoint configured to register with the Cisco VCS Control if located on the internal network?

n n

review the SIP domain configuration (Step 5) review any registration restriction configuration applied to the Cisco VCS (Optional Step 15)

Call signaling
If calls do not complete, despite the endpoints being successfully registered to a Cisco VCS:
n n n n

review the Cisco VCS Control search rule configuration review the Cisco VCS Expressway search rule configuration check the search history page for search attempts and failures (Status > Search history) check the event log for call connection failure reasons (Status > Logs > Event Log)

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Maintenance routine

Maintenance routine
System backup
To create a system backup: 1. Go to the Backup and restore page (Maintenance > Backup and restore). 2. Click Create system backup file. 3. Wait for file download dialog to appear. 4. Click Save, to save the backup file archive to your local PC. For more information refer to the Cisco VCS Administrator Guide.

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Optional configuration steps

Optional configuration steps

Step 13: Cisco TMS configuration (optional)
The following configuration enables the Cisco VCS systems to be integrated to a Cisco TelePresence Management Server (Cisco TMS). Further configuration steps are required on the Cisco TMS platform to fully integrate the Cisco VCS with the Cisco TMS server see the Cisco TMS Administrator Guide (document number D13741).
n n

Enabling SNMP speeds up the Cisco VCS - Cisco TMS integration process but is not essential. Cisco VCS Expressway integration with Cisco TMS requires additional firewall / NAT configuration See Appendix 3 Firewall and NAT configuration (Cisco VCS Expressway needs to access port 80/443 on Cisco TMS from outside the firewall).

To enable and configure SNMP: 1. Go to the SNMP page (System > SNMP). 2. Configure the SNMP fields as follows:
Cisco VCS Control SNMP mode Community name System contact Location Username Select v3 plus TMS support Check that it is public Enter IT administrator Enter example.com head office Enter VCS Cisco VCS Expressway Same as Cisco VCS Control

Authentication mode Select On Type Password Privacy mode Type Password Select SHA Enter ex4mpl3.c0m Select On Select AES Enter ex4mpl3.c0m

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Optional configuration steps

3. Click Save.

To configure the necessary external manager (Cisco TMS) parameters: 1. Go to the External manager page (System > External manager). 2. Configure the fields as follows:
Cisco VCS Control Address Path Enter 10.0.0.14 Enter tms/public/external/management/ SystemManagementService.asmx Select HTTP or HTTPS Select On or Off (see Note below) Cisco VCS Expressway Same as Cisco VCS Control

Protocol Certificate verification mode

The certificate is only verified if the value is On and the protocol is set to HTTPS. If you switch this on then Cisco TMS and Cisco VCS must have appropriate certificates. 3. Click Save.

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Optional configuration steps

Step 14: Logging server configuration (optional)

The following configuration will enable event logs to be sent to an external logging server (using the SYSLOG protocol).
n n

The Log level controls the granularity of event logging. 1 is the least verbose, 4 the most. A minimum log level of 2 is recommended, as this level provides both system and basic signaling message logging.

Cisco VCS Expressway external logging server configuration requires additional firewall / NAT configuration See Appendix 3 Firewall and NAT configuration. To configure a logging server: 1. Go to the Logging page (System > Logging). 2. Configure the fields as follows:
Cisco VCS Control Cisco VCS Expressway Log level Select 2 Select 2 Enter 10.0.0.13

Address 1 Enter 10.0.0.13

3. Click Save.

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Optional configuration steps

Step 15: Registration restriction configuration (optional)

The aliases that endpoints can register can be limited using either an Allow (white) list or a Deny (black) list. The following configuration will limit registrations (on both Cisco VCS Control and Cisco VCS Expressway) to endpoints which register with an identity that contains @example.com. To configure Allow List registration restrictions: 1. Go to the Allow List page (VCS configuration > Registration > Allow List). 2. Click New. 3. Create an allow pattern by configuring the fields as the follows:
Cisco VCS Control Pattern Type Enter .*@example.com Select Regex Cisco VCS Expressway Same as Cisco VCS Control

Description Enter Only allow registrations containing @example.com

4. Click Add Allow List pattern.

To activate the registration restriction: 1. Go to the Registration configuration page (VCS configuration > Registration > Configuration). 2. Configure the Restriction policy as follows:
Cisco VCS Control Cisco VCS Expressway Restriction policy Select Allow List Select Allow List

3. Click Save.

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Optional configuration steps

Step 16: Restrict access to ISDN gateways

Cisco VCS users are recommended to take appropriate action to restrict unauthorized access to any ISDN gateway resources (also known as toll-fraud prevention). This optional step shows some methods in which this can be achieved. In these examples, an ISDN gateway is registered to the Cisco VCS Control with a prefix of 9 (and/or has a neighbour zone specified that routes calls starting with a 9).

Cisco VCS Expressway

Two search rules are created on the Cisco VCS Expressway:
n

both search rules have a pattern string that matches calls directed at the ISDN gateway in this example, calls that are prefixed by a 9 the first rule has a Source of All zones; this allows calls from registered endpoints and neighbor zones to be passed through to the traversal zone the second rule is similar to the first rule but has a Source of All; this means that non-registered endpoints (which are excluded from the previous rule) are included by this rule and can be stopped by defining the Replace string as "do-not-route-this-call" both rules stop any further search rules from being looked at (On successful match = Stop).

To create the search rules: 1. Go to the Search rules page (VCS configuration > Dial plan > Search rules). 2. Click New. 3. Configure the fields as follows:
Cisco VCS Expressway Rule name Description Priority Source Request must be authenticated Mode Pattern type Pattern string Pattern behavior Replace string On successful match Enter Allow ISDN call Enter Allow ISDN calls for registered devices and neighbors Enter 40 (these rules must be the highest priority in the search rule configuration) Select All zones Select No Select Alias pattern match Select Regex Enter (9\d+)(@example.com) Select Replace Enter \1 Select Stop

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Optional configuration steps

Cisco VCS Expressway Target State Select TraversalZone Select Enabled

4. Click Create search rule. 5. Click New. 6. Configure the fields as follows:
Cisco VCS Expressway Rule name Description Priority Source Request must be authenticated Mode Pattern type Pattern string Pattern behavior Replace string On successful match Target State Enter Block ISDN call Enter Blocks everything (including non-registered endpoints) Enter 41 Select Any Select No Select Alias pattern match Select Regex Enter (9\d+)(@example.com) Select Replace Enter do-not-route-this-call Select Stop Select TraversalZone Select Enabled

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Optional configuration steps

7. Click Create search rule.

Cisco VCS Control

This example shows how to configure the Cisco VCS Control to stop calls coming in from the gateway from being able to route calls back out of the gateway. This is done by loading some specially constructed CPL onto the Cisco VCS Control and configuring its Call policy mode to use Local CPL. Create a CPL file The CPL file to be uploaded onto the Cisco VCS can be created in a text editor. Here are 2 example sets of CPL. In these examples:
n n

GatewayZone is the neighbour zone to the ISDN gateway GatewaySubZone is the subzone to the ISDN gateway (required if the gateway registers the 9 prefix to the Cisco VCS) Calls coming into the ISDN gateway and hitting a FindMe will not ring devices that use the gateway for example, calls forwarded to a mobile phone will be disallowed

This example CPL excludes any checking of whether the calling party is authenticated or not:
<?xml version="1.0" encoding="UTF-8" ?> <cpl xmlns="urn:ietf:params:xml:ns:cpl" xmlns:taa="http://www.tandberg.net/cpl-extensions" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="urn:ietf:params:xml:ns:cpl cpl.xsd"> <taa:routed>

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Optional configuration steps

<taa:rule-switch> <!--Check that gateway is not hairpinning call - Neighbor zone --> <taa:rule originating-zone="GatewayZone" destination="9.*"> <!-- Calls coming from the gateway are not allowed to send calls back out of this gateway --> <!-- Reject call with a status code of 403 (Forbidden) --> <reject status="403" reason="ISDN hairpin call denied"/> </taa:rule> <!-- Check that gateway is not hairpinning call - Subzone for registered gateway --> <taa:rule originating-zone="GatewaySubZone" destination="9.*"> <!-- Calls coming from the gateway are not allowed to send calls back out of this gateway --> <!-- Reject call with a status code of 403 (Forbidden) --> <reject status="403" reason="ISDN hairpin call denied"/> </taa:rule> <taa:rule origin=".*" destination=".*"> <!-- All other calls allowed --> <proxy/> </taa:rule> </taa:rule-switch> </taa:routed> </cpl>

This example CPL also ensures that the calling party is authenticated:
<?xml version="1.0" encoding="UTF-8" ?> <cpl xmlns="urn:ietf:params:xml:ns:cpl" xmlns:taa="http://www.tandberg.net/cpl-extensions" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="urn:ietf:params:xml:ns:cpl cpl.xsd"> <taa:routed> <taa:rule-switch> <!-- Check that calling party is authenticated --> <taa:rule authenticated-origin="" destination="9.*"> <!-- Reject call with a status code of 403 (Forbidden) --> <reject status="403" reason="ISDN call denied as unauthenticated caller"/> </taa:rule> <!-- Check that gateway is not hairpinning call - Neighbor zone --> <taa:rule originating-zone="GatewayZone" destination="9.*"> <!-- Calls coming from the gateway are not allowed to hairpin and send calls out of this gateway --> <!-- Reject call with a status code of 403 (Forbidden) --> <reject status="403" reason="ISDN hairpin call denied"/> </taa:rule> <!-- Check that gateway is not hairpinning call - Subzone for registered gateway --> <taa:rule originating-zone="GatewaySubZone" destination="9.*"> <!-- Calls coming from the gateway are not allowed to hairpin and send calls out of this gateway --> <!-- Reject call with a status code of 403 (Forbidden) --> <reject status="403" reason="ISDN hairpin call denied"/> </taa:rule> <taa:rule origin=".*" destination=".*"> <!-- All other calls allowed -->

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Optional configuration steps

<proxy/> </taa:rule> </taa:rule-switch> </taa:routed> </cpl>

Load the CPL onto Cisco VCS Control To configure the Cisco VCS Control to use the CPL: 1. Go to the Call Policy configuration page (VCS configuration >Call Policy >Configuration). 2. Click Browse... and select your CPL file (created above) from your file system. 3. Click Upload file. l You should receive a "File upload successful" message.
l

If you receive an "XML invalid" message then you must correct the problems with the CPL file and upload it again.

4. Select a Call policy mode of Local CPL. 5. Click Save.

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Appendix 1 Configuration details

Appendix 1 Configuration details

This appendix summarizes the configuration required for the Cisco VCS Control and Expressway. It is broken down into 3 sections:
n n n

Cisco VCS Control (configuration that has to be applied only to the Cisco VCS Control) Cisco VCS Expressway (configuration that has to be applied only to the Cisco VCS Expressway) Cisco VCS Control and Expressway (configuration that has to be applied to both the Cisco VCS Control and Expressway

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Appendix 1 Configuration details

Cisco VCS Control configuration details

Configuration item System configuration System name LAN1 IPv4 address IPv4 gateway LAN1 subnet mask DNS server Address 1 DNS server Address 2 DNS Domain name DNS Local host name NTP server 1 Time zone Protocol configuration SIP domain name Traversal zone Zone Name Zone Type Protocol SIP port Protocol H.323 port Location Peer 1 address Authentication username TraversalZone Traversal client 7001 6001 192.0.2.2 exampleauth VCS configuration > Zones VCS configuration > Zones VCS configuration > Zones VCS configuration > Zones VCS configuration > Zones VCS configuration > Zones VCS configuration > Authentication > Devices > Local database example.com VCS configuration > Protocols > SIP > Domains VCSc 10.0.0.2 10.0.0.1 255.255.255.0 10.0.0.11 10.0.0.12 internal-domain.net vcsc pool.ntp.org GMT System > System System > IP System > IP System > IP System > DNS System > DNS System > DNS System > DNS System > Time System > Time Value Cisco VCS page

Authentication password ex4mpl3.c0m Traversal search rule Rule name Description Priority Source Mode On successful match Traversal zone search rule Search traversal zone (VCS Control) 100 Any Any alias Continue

VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules

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Appendix 1 Configuration details

Configuration item Target Direct IP search rule Rule name Description Priority Source Mode On successful match Target IP call routing Calls to unknown IP addresses

Value TraversalZoneVCSe

Cisco VCS page VCS configuration > Dial plan > Search rules

External IP address search rule Route external IP address 100 Any Any IP address Continue TraversalZone

VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules

Indirect

VCS configuration > Dial plan > Configuration

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Appendix 1 Configuration details

Cisco VCS Expressway configuration details

Configuration item System configuration System name LAN1 IPv4 address IPv4 gateway LAN1 subnet mask DNS server Address 1 DNS server Address 2 DNS Domain name DNS Local host name NTP server 1 Time zone Protocol configuration SIP domain name Traversal zone Zone Name Zone Type Client authentication username Protocol SIP port Protocol H.323 port Name Password TraversalZone Traversal server exampleauth 7001 6001 exampleauth ex4mpl3.c0m VCS configuration > Zones VCS configuration > Zones VCS configuration > Zones VCS configuration > Zones VCS configuration > Zones VCS configuration > Authentication > Devices > Local database VCS configuration > Authentication > Devices > Local database example.com VCS configuration > Protocols > SIP > Domains VCSe 192.0.2.2 192.0.2.1 255.255.255.0 194.72.6.57 194.73.82.242 example.com vcse pool.ntp.org GMT System > System System > IP System > IP System > IP System > DNS System > DNS System > DNS System > DNS System > Time System > Time Value Cisco VCS page

Traversal zone search rule Rule name Description Priority Source Mode On successful match Traversal zone search rule Search traversal zone (VCS Expressway) 100 Any Any alias Continue VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules

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Appendix 1 Configuration details

Configuration item Target DNS zone Zone Name Zone Type DNS zone search rule Rule name Zone name Priority Source Mode Pattern type Pattern string On successful match Target IP call routing Calls to unknown IP addresses

Value TraversalZone

Cisco VCS page VCS configuration > Dial plan > Search rules

DNSZone DNS

VCS configuration > Zones VCS configuration > Zones

DNS zone search rule Search DNS zone (external DNS) 150 All zones Alias pattern match Regex ((?!*@%localdomains%$).*) Continue DNSZone

VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules

Direct

VCS configuration > Dial plan > Configuration

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Appendix 1 Configuration details

Cisco VCS Control and Expressway configuration details

Configuration item Transform Pattern string Pattern type Pattern behavior Replace string Local search rule 1 Rule name Priority Source Mode Pattern type Pattern string Pattern behavior Replace string On successful match Target Local search rule 2 Rule name Priority Source Mode Pattern type Pattern string Pattern behavior On successful match Target Local zone full URI 50 Any Alias pattern match Regex (.+)@example.com.* Leave Continue LocalZone VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules Local zone no domain 48 Any Alias pattern match Regex (.+)@example.com.* Replace \1 Continue LocalZone VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules VCS configuration > Dial plan > Search rules ([^@]*) Regex Replace \1@example.com VCS configuration <Dial plan > Transforms VCS configuration <Dial plan > Transforms VCS configuration <Dial plan > Transforms VCS configuration <Dial plan > Transforms Value Cisco VCS page

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Appendix 2 DNS records configuration

Appendix 2 DNS records configuration

DNS configuration on host server
The following records are required to be configured in the external DNS which hosts the externally routable domain: example.com to allow:
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external endpoints registration messages to be routed to the Cisco VCS Expressway calls from non-registered endpoints (or other infrastructure devices) to be routed to the Cisco VCS Expressway

Host DNS A record

Host vcse.example.com TTL 86400 Type A Data 192.0.2.2

DNS SRV records

Service h323cs h323ls sip sip sips sips sip Protocol Host tcp udp tcp udp tcp tls tls _h323cs._tcp.example.com Port 1720 Notes

_h323ls._udp.example.com 1719 _sip._tcp.example.com _sip._udp.example.com _sips._tcp.example.com _sips._tls.example.com _sip._tls.example.com 5060 5060 5061 5061 5061 For E20 TE2.1 For MXP F8.2, T150 L6.0, Movi prior to version 3.1

For each DNS SRV record the following values are common:
Name TTL Type Priority Weight Target example.com 86400 SRV 10 10 vcse.example.com.

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Appendix 2 DNS records configuration

DNS configuration (internal DNS server)

The following records are required to be configured in the local DNS which hosts the internally routable domain: internal-domain.net to allow:
n

internal endpoints registration messages to be routed to the Cisco VCS Control.

Local DNS A record

Host vcsc.internal-domain.net TTL 86400 Type A Data 10.0.0.2

Local DNS SRV records

Service Protocol Host h323cs h323ls sip sip sips sips sip tcp udp tcp udp tcp tls tls _h323cs._tcp.internaldomain.net _h323ls._udp. internaldomain.net _sip._tcp.internal-domain.net _sip._udp.internal-domain.net _sips._tcp.internal-domain.net _sips._tls.internal-domain.net _sip._tls.internal-domain.net Port 1720 1719 5060 5060 5061 5061 For E20 TE2.1 5061 For MXP F8.2, T150 L6.0, Movi prior to version 3.1 Notes

For each DNS SRV record the following values are common:
Name TTL Type Priority Weight Target internal-domain.net 86400 SRV 10 10 vcsc.internal-domain.net.

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Appendix 3 Firewall and NAT configuration

Appendix 3 Firewall and NAT configuration

Internal firewall configuration
In many deployments outbound connections (from internal network to DMZ) will be permitted by the NAT/firewall device. If the administrator wants to restrict this further, the following tables provide the permissive rules required.

Outbound (Internal network > DMZ)

Purpose Management SNMP monitoring Source Management computer Management computer Dest. Source IP Source port Transport protocol TCP UDP Dest. IP Dest. port

VCSe As >=1024 required VCSe As >=1024 required

192.0.2.2 80 / 443 / 22 / 23 192.0.2.2 161

H.323 endpoints registering with Assent RAS Assent Q.931/H.225 and H.245 RTCP Assent RTP Assent Endpoint Endpoint Endpoint Endpoint VCSe Any VCSe Any VCSe Any VCSe Any 1719 >=1024 >=1024 >=1024 UDP TCP UDP UDP 192.0.2.2 6001 192.0.2.2 2776 192.0.2.2 2777 192.0.2.2 2776

SIP endpoints registering using UDP / TCP or TLS SIP TCP SIP TLS RTP & RTCP SIP traversal calls SIP TCP SIP TLS RTCP Assent RTP Assent VCSc VCSc VCSc VCSc VCSe 10.0.0.2 VCSe 10.0.0.2 VCSe 10.0.0.2 VCSe 10.0.0.2 25000 to 29999 25000 to 29999 50000 to 52399 50000 to 52399 TCP TCP UDP UDP 192.0.2.2 Traversal zone ports, e.g. 7001 192.0.2.2 5061 192.0.2.2 2777 192.0.2.2 2776 Endpoint Endpoint Endpoint VCSe Any VCSe Any VCSe Any 25000 to 29999 25000 to 29999 50000 to 52399 TCP TCP UDP 192.0.2.2 5060 192.0.2.2 5061 192.0.2.2 2776 and 2777

As VCS Control to VCS Expressway communications are always initiated from the VCS Control to the VCS Expressway (VCS Expressway sending messages by responding to VCS Controls messages) no ports need to be opened from DMZ to Internal for call handling.

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Appendix 3 Firewall and NAT configuration

Ensure that any SIP or H.323 fixup ALG or awareness functionality is disabled on the NAT firewall if enabled this will adversely interfere with the Cisco VCS functionality. If a Cisco TMS server and a Syslog logging server are deployed (see the Optional configuration steps section) then the following NAT configuration is required:

Inbound (DMZ > Internal network)

Purpose Logging Management LDAP (for login, if required) NTP (time sync) Source Destination Source IP VCSe VCSe VCSe VCSe Syslog server TMS server LDAP server NTP server Source port Transport protocol UDP TCP TCP UDP Dest. IP Dest. port

192.0.2.2 40000 to 49999 192.0.2.2 >=1024 192.0.2.2 40000 to 49999 192.0.2.2 >=1024

10.0.0.13 514 10.0.0.14 80 / 443 389 / 636 123

Access to services such as DNS (UDP port 53) and NTP (UDP port 123) for time synchronization should be permitted on the appropriate firewall.
n

Traffic destined for the Logging and Management server addresses (using specific destination ports) must be routed to the internal network.

External firewall configuration requirement

In this example it is assumed that outbound connections (from DMZ to external network) are all permitted by the firewall device.
n

Ensure that any SIP or H.323 "fixup" ALG or awareness functionality is disabled on the NAT firewall if enabled this will adversely interfere with the Cisco VCS functionality.

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Appendix 3 Firewall and NAT configuration

Inbound (Internet > DMZ)

Purpose Source Dest. Source IP Source port Transport protocol Dest. IP Dest. port

H.323 endpoints registering with Assent RAS Assent Q.931/H.225 and H.245 RTCP Assent RTP Assent Endpoint VCSe Any Endpoint VCSe Any Endpoint VCSe Any Endpoint VCSe Any >=1024 >=1024 >=1024 >=1024 UDP TCP UDP UDP 192.0.2.2 1719 192.0.2.2 2776 192.0.2.2 2777 192.0.2.2 2776

H.323 endpoints registering with public IP addresses RAS Q.931/H.225 H.245 RTP & RTCP Endpoint VCSe Any Endpoint VCSe Any Endpoint VCSe Any Endpoint VCSe Any 1719 >=1024 >=1024 >=1024 UDP TCP TCP UDP 192.0.2.2 1719 192.0.2.2 15000 to 19999 192.0.2.2 1720 192.0.2.2 50000 to 52399

SIP endpoints registering using UDP / TCP or TLS SIP TCP SIP UDP SIP TLS RTP & RTCP TURN server control TURN server media Endpoint VCSe Any Endpoint VCSe Any Endpoint VCSe Any Endpoint VCSe Any Endpoint VCSe Any Endpoint VCSe Any >=1024 >=1024 >=1024 >=1024 >=1024 >=1024 TCP UDP TCP UDP UDP UDP 192.0.2.2 5060 192.0.2.2 5060 192.0.2.2 5061 192.0.2.2 50000 to 52399 192.0.2.2 3478 192.0.2.2 60000 to 61799

Outbound (DMZ > Internet)

If you want to restrict communications from the DMZ to the wider Internet, the following table provides information on the outgoing IP addresses and ports required to permit the Cisco VCS Expressway to provide service to external endpoints.
Purpose Source Dest. Source IP Source port Transport protocol Dest. IP Dest. port

H.323 endpoints registering with public IP address RAS Q.931/H.225 VCSe VCSe Endpoint Endpoint 192.0.2.2 >=1024 192.0.2.2 15000 to 19999 UDP TCP Any Any 1719 1720

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Appendix 3 Firewall and NAT configuration

Purpose H.245 RTP & RTCP

Source Dest. VCSe VCSe Endpoint Endpoint

Source IP

Source port

Transport protocol TCP UDP

Dest. IP Any Any

Dest. port >=1024 >=1024

192.0.2.2 15000 to 19999 192.0.2.2 50000 to 52399

SIP endpoints registering using UDP / TCP or TLS SIP TCP & TLS SIP UDP RTP & RTCP TURN server media VCSe VCSe VCSe VCSe Endpoint Endpoint Endpoint Endpoint 192.0.2.2 25000 to 29999 192.0.2.2 5060 192.0.2.2 50000 to 52399 192.0.2.2 60000 to 61799 TCP UDP UDP UDP Any Any Any Any >=1024 >=1024 >=1024 >=1024

Other services (as required) DNS VCSe DNS server 192.0.2.2 10000 to 10210 UDP DNS servers 53

Note: it is assumed that remote H.323 devices are registering using the Assent protocol. If the devices are registering using H.460 18/19 please refer to the Cisco VCS Deployment Guide - Cisco VCS IP port usage for firewall traversal or the Cisco VCS Administrator Guide for port usage information.

NAT device configuration requirement

For more information regarding port usage refer to the Cisco VCS Deployment Guide - Cisco VCS IP port usage for firewall traversal or the Cisco VCS Administrator Guide.

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Checking for updates and getting help

Checking for updates and getting help

If you experience any problems when configuring or using the product, consult the online help available from the user interface. The online help explains how the individual features and settings work. If you cannot find the answer you need, check the web site at http://www.cisco.com/cisco/web/support/index.html where you will be able to:
n n

make sure that you are running the most up-to-date software, find further relevant documentation, for example product user guides, printable versions of the online help, reference guides, and articles that cover many frequently asked questions, get help from the Cisco Technical Support team. Click on Technical Support Overview for information on Accessing Cisco Technical Services. Make sure you have the following information ready before raising a case: l the serial number and product model number of the unit (if applicable)
l l l

the software build number which can be found on the product user interface (if applicable) your contact email address or telephone number a full description of the problem

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Checking for updates and getting help

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCBs public domain version of the UNIX operating system. All rights reserved. Copyright 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R) Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. 2011 Cisco Systems, Inc. All rights reserved.

Cisco VCS Deployment Guide: Basic configuration VCS Control with VCS Expressway

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