CARLOS Z.

FLORESCA
2602 TIMBERLEAF DRIVE, CARROLLTON, TEXAS 75006 (214) 403-1944 EMAIL: carlos@floresca.com

NETWORK ENGINEERING AND MANAGEMENT CONSULTANT SUMMARY OF QUALIFICATIONS

A results-oriented and highly knowledgeable Network Engineering Professional with over fifteen years experience of technological and managerial accomplishments helping organizations succeed in the industry. Strong expertise in Network Engineering and Management Consulting with demonstrated success implementing initiatives that improved and guaranteed business processes, functionality, and continuity. Has a proven ability to lead, motivate and coordinate resources effectively to achieve technological and management goals in required time. Possesses a strong expertise in technological needs analysis and successful planning, design, implementation, administration and support of multi-disciplined engineering solutions to improve overall efficiency and ensure integrity, confidentiality, customer satisfaction, and availability.

QUALIFICATIONS HIGHLIGHTS
Technical Analysis Network Systems Design Systems Monitoring NOC Strategy Development Engineering Management Skills Lab Management Systems Testing Req. Engineering Implementation Pre/Post Sales Support Network Architecture Design Technologies Integration & Migration IT Consulting Construction Administration Backup/Archiving Implementation Project Management Quality Control/Assurance Contract Negotiation

PROFESSIONAL ACCOMPLISHMENTS
Held multiple leadership & managerial roles in corporate, start-up, and home businesses Developed strategies that encompassed the over-all goal of companys missions Awarded multiple corporate awards for employee recognition/customer service throughout career Completed all required continuing education credits in several industries as necessary Entrepreneurial: founded and managed several businesses and organizations including non-profit firms

TECHNICAL EXPERTISE
Knowledge of TC/IP, IP routing protocols, Ethernet Switching, VLANS, Cisco routers Understanding of ATM, Frame Relay, SONET, DWDM, T3, T1, OC3, OC12, OC48, GigE, and circuit design Hands-on experience in working with EMS, Performance Management applications, router console commands Understanding of basic Network Fundamentals OSI Layer trouble isolation Experience with IPVPN, ATM, SONET, ATM over SONET, DWDM, WDM, IP routing, X.25, and VoIP Experience in the management of outside vendors Excellent and proven background with IP and Voice protocols

PROFESSIONAL EXPERIENCE

FLORESCA ASSOCIATES INC. Carrollton, TX. April 2003 - 2012 Mechanical, Electrical, Plumbing Consulting Engineers Principal Business Development and Marketing in Architectural/Engineering industry. Developed strategies and pursued both private relationships and public government projects. Increased private contracts 75% of previous business projects. Negotiated contracts and fees. Consistently increased business 30% annually. Supervised financials, operations, customer service & relations, mission of the company. Managed key personnel, engineers, CAD staff, and administrative staff. Licensure, certification, and registration requirements and renewals. METRO-OPTIX INC. Allen, TX. May 2000 - April 2003 Telecom Equipment Provider of Optical Networking Systems Senior Systems Test Engineer Provided sales team with technical expertise, installations and customer activations Developed test cases for new products and new service offerings, supervised test organization, responsible for test lab environment and equipment Tested proprietary technologies as well as industry standard equipment, protocols, components, networks and systems designs and services MCI INC. Richardson, TX. May 1997 - May 2000 Telecom Service Provider (RBOC) Laboratory Test Engineer Initiated and supervised Y2K initiatives for lab systems achieving zero customer outages First to market wireless technologies tested and approved with US Postal Network Tested systems and network compatibilities and standards between various manufacturers and vendors FIDELITY INVESTMENTS Irving, TX. December 1995 - May 1997 Network Operations Center Senior Network Analyst Managed shift personnel, escalation and reporting functions within company goals Scheduled and supervised network migrations and outages Managed ticketing system with service providers and vendors ANDERSON CONSULTING Dallas, TX. December 1994 - December 1995 Senior Network Consultant Internal customer liaison for data center monitoring requirements and upgrades Designed network systems for mainframe and front-end interconnects SOUTHWEST AIRLINES Grand Prairie, TX. December 1993 - December 1994 Network Analyst Designed and installed terminal POS equipment at airports and hangars Managed reservation systems and networks

EDUCATIONAL BACKGROUND
THE UNIVERSITY OF TEXAS AT ARLINGTON August 1999 Bachelor of Science in Information Systems THE UNIVERSITY OF TEXAS AT DALLAS December 2001 Master of Business Administration in Management Information Systems