UNIVERSITI UTARA MALAYSIA

COLLEGE OF BUSINESS

Course Code Course Name Pre-Requisite Semester Lecturer Contact

: STIM 5013 : Information Technology for Managers : None : A092 : Assoc. Prof. Dr. Zulkifli Mohamed Udin : 04-928 4643 / 019-4700356 / zulkifli@uum.edu.my

Course Objectives The main objective of this course is to provide students with a managerial oriented approach of how IT is used in organizations. The course also involves the use of microcomputer based application software devices for managerial problem solving. It is hoped that students will be able to recognize, describe, analyze and design the information systems from a business professionals point of view. Course Synopsis This course starts with the introduction to the basic concepts of information technology (IT) and information system (IS) within the context of organization and management. Discussions proceed to the fundamental theory of systems, data, information, information systems and management together with current technology and trends in IT. Students are also exposed to how IS can provide solutions to organizational problems to meet the challenges and changes in the global marketplace of today Class Schedule

Lecture Examination

Course Structure

Class 1

Topics

PART 1: IT IN THE ORGANIZATION

Introduction of IT in the Digital Economy (Chap. 1) Doing Business in the Digital Economy Business Pressures, Organizational Responses & IT Support IT Development & Trend Understanding and Managing Information Technologies (Chap. 2) IS: Concepts & Definitions Classification of IS Information Infrastructure & Architecture Technology Guide: Hardware and Software

No. of Hours 7

PART 2: THE WEB REVOLUTION

Network Computing (Chap. 3) Discovery Communication Collaboration Distance Learning & Telecommuting Electronic Commerce (Chap. 4) Foundations of EC Consumer Behavior, Market Research & Customer Support EC Infrastructure: EDI, Extranets & E-Payments Mobile Computing (Chap. 5) Wireless applications Pervasive computing Technology Guide: Telecommunications

PART 3: ORGANIZATIONAL APPLICATIONS

Transaction Processing, Innovative Functional Systems, Customer Relationship Management and Integration (Chap. 6) Functional IS TPS Innovative IT Applications in the Functional Areas CRM Integrating Relationship Management Supply Chain Management & Enterprise Resource Planning (Chap. 7) Essentials of the Supply & Value Chains Computerized Systems: MRP, MPII, ERP & SCM Order Fulfillment in EC Technology Guide: Data and Databases Technology Guide: Telecommunications

PART 4: MANAGERIAL AND DECISION SUPPORT SYSTEMS

Knowledge Management (Chap. 9) Introduction to KM KM Systems Role of IT in KM Managing KMS

Data

Management: Warehousing, Analyzing, Mining & Visualization (Chap. 10) A Critical Factor Data Warehousing Data Analysis & Data Mining Web-based Data Management Systems

Intelligent Support Systems (Chap. 11) Managers & Decision Making Decision Support Systems Group Decision Support Systems Enterprise Decision Support Systems Intelligence Support Systems Expert Systems Other Intelligent Systems Web-based Management Support Systems Advanced Special Decision Supports Technology Guide: Building Information Systems Developing an IT Architecture Overview of System Development Life Cycle (SDLC) Alternative Methods and Tools for System Development 6

PART 5: IMPLEMENTING AND MANAGING IT

Strategic Information Systems for Competitive Advantage (Chap. 12) Strategic Advantage & IT Porters Competitive Forces Model & Strategies Strategic IT Planning Issues in IT Planning IT Acquisition and Implementation (Chap. 14) Acquiring IT Applications Outsourcing and Applications Service Providers Business Process Redesign (BPR) The role of IT in BPR

Information Resource Management and Security Issues (Chap. 15) The IS Department and End Users IS Vulnerability and Computer Crimes Securing the Data and Disaster Recovery Planning

Project Presentation

Reference Books Turban E., Leidner, D., McLean, E. & Wetherbe, J. (2006). Information Technology for Management: Transforming Organizations in the Digital Economy, 5th Edition, John Wiley & Sons, Inc., New York. Turban, McLean, Wetherbe, (2004). Information Technology For Management Transforming Business In The Digital Economy 3rd Edition, John Wiley & Sons. Inc, New York. Laudon. K.C. & Laudon, J.P (2002). Management Managing The Digital Firm Information Systems 7th Edition, Prentice-Hall International. Inc. New York. James A. OBrien, (2001). Introduction to Information Systems Essentials for the Internetworked E-Business Enterprise 10th Edition, McGraw-Hill, New York. Teaching Methods This course requires active students participation by using their personnel as well as professional experiences in the learning framework. The conduct of the course will assume a mixture of lecture, class discussions, and presentation of the relevant theoretical concepts and contemporary issues. Assessment Individual assignment Group assignments Group Project Presentation Participation / Extra assignment Examination (Conventional Exam) 15% 25 % 10% 10% 40 %