ENG1101 Group 40 Group Report 1

Communication Strategy

Group Report 1
Communication Strategy
Eng 1101 Introduction to Engineering Problem Solving
Max Walton, Lachlan Robbins, Eli Johns, Aldridge Joseph, Sam Menzel, Drew Crawley

ENG1101 Group 40 Group Report 1

Communication Strategy

1. Introduction and Overview

The following is a baseline of the means of communication through between workgroup 40. Its intention is to: Share Progress and promote feedback amongst team members Provide insight to thoughts and feelings of team members in regards to current projects.

The document contains: The methods of Communication o Communication in person o Communication via Internet o Communication via Telephone The Communication Strategy Questions and answers o Initial Questions and Answers prior to the release of the first communication strategy o Follow up questions after the first communication strategy has been released.

Individuals are encouraged to review and submit questions regarding the Communication Strategy, any suggestions that could help develop a superior Communication Strategy and any aspects relevant to it. Please forward any questions/querys to Max Walton or Drew Crawley.

2. Communication Strategy Overview

The Purpose of the Communication Strategy Overview is to provide the methods and details required to get in contact with an individual team member, or the entire group. 2.1 The methods of Communication a. Communication in Person. 1. Monday Eng1101 Team meeting 1pm at DG47/48 USC Campus 2. Organize additional meeting during spare days (Wednesday/Friday) b. Communication via Internet. 1. USQ Team 40 discussion forums http://usqstudydesk.usq.edu.au/mod/forum/view.php?f=2136 50 2. USQ Team Chatroom http://usqstudydesk.usq.edu.au/mod/chat/gui_header_js/inde x.php?id=8041&groupid=102929

ENG1101 Group 40 Group Report 1

Communication Strategy

3. Google Docs chat/notes Details found here http://usqstudydesk.usq.edu.au/mod/forum/discuss.php?d=5 94622 4. Eng1101 Group 40 Facebook Communications http://www.facebook.com/groups/408774282472153/ 5. Misc. Online Communication methods, Skype/etc https://docs.google.com/spreadsheet/ccc?key=0AqSlL0f9Km aVdEJMbHFBOWZIV1VKUzFOaXF6TnNncEE&pli=1#gid=0 c. Communication via telephone 1. Individual team member details can be found here https://docs.google.com/spreadsheet/ccc?key=0AqSlL0f9Km aVdEJMbHFBOWZIV1VKUzFOaXF6TnNncEE&pli=1#gid=0 2.2 The Communication Strategy

When deciding which use of communication would be most viable when getting in contact with a team member, it is advised to go by the following depending on which situation youre in. a. Youre looking for a quick, simple response from an individual team member. 1. Try and get in contact with the team member via Facebook 2. If within said team members calling hours, call them using their information found here. https://docs.google.com/spreadsheet/ccc?key=0AqSlL0f9KmaVdEJ MbHFBOWZIV1VKUzFOaXF6TnNncEE&pli=1#gid=0 3. If both of the above failed, get in contact via a Misc. communication method, also found in the above link. b. Youre looking for a long and detailed explanation from an individual team member. 1. Post the question directly to the USQ Team Discussion Forums, then alert them of the post via e-mail. 2. Post a message on the Group 40 Facebook page with the team member tagged in the post. 3. Send an e-mail to the team member directly. c. Youre looking for general information from the team as a whole. 1. Post the question directly to the USQ Team Discussion Forums, tag the post as Important 2. Post a message on the Group 40 Facebook page and label clearly as important. 3. Contact each member individually and organize a meeting in person at whatever time is most appropriate for everyone. Please ensure that no-matter which method of communication was used, a log is kept of the conversation, either a pure log, or a simplified dot-point version. (Once a log has been created post directly to the USQ Team Discussion Forums, or mail directly to Max Walton)

ENG1101 Group 40 Group Report 1

Communication Strategy

3. Questions and Answers

The following are questions asked by team members regarding the Communication Strategy. 3.1 Initial questions and answers prior to the release of the first communication strategy. Q. What is a Team Communication Strategy? A. A Team Communication Strategy is a process in which team members establish how they are going to keep in contact with each other throughout an assignment/task. Q. Why do we need a Team Communication Strategy? A. Without a Team Communication Strategy, it is very easy for team members to fall out of the loop, resulting in the team falling behind in work. If at any point a team member requires information from another team member, the Team Communication Strategy will provide the information required to get in contact and receive the required information. 3.2 Follow up questions after the first Communication Strategy has been released. Q. What if we still cannot get in contact with a team member after following the Communication Strategy? A. If you still cannot get in contact with a team member after following the provided steps, leave a post on the USQ Discussion forums with notes relative to your question and tag it as important. You could also suggest new communication methods/ideas for future use. Q. I dont understand Insert section here who can help me? A. If you dont understand any section of the Communication Strategy, please get in contact with Max Walton or Drew Crawley, preferably via the USQ Team Discussion Forums.