DEPARTMENT OF ENERGY ENERGY UTILIZATION MANAGEMENT BUREAU

GUIDE on Social Preparation BAPA Formulation, Operation and Management for Renewable Energy-based Electrification Projects

June 2009

This manual was developed by the Department of Energy (DOE) through the technical assistance under the Project on Sustainability Improvement of Renewable Energy Development for Village Electrification in the Philippines which was provided by the Japan International Cooperation Agency (JICA).

TABLE OF CONTENTS
Chapter Topic Page

1. Introduction..................................................................................................................... 1 1.1 Background ................................................................................................................ 1 1.2 Purpose and Users of this Guidebook ....................................................................... 1 1.3 How to Use This Guidebook ........................................................................................... 1 2. Process of Renewable Energy Rural Electrification ...................................................... 1 3. Social Preparation........................................................................................................... 4 3.1 What is Social Preparation? ...................................................................................... 4 3.2 Basic Social Preparation Process .............................................................................. 5 (1) Preparatory Phase (3-6 months) ................................................................................... 5 (2) Planning Phase (6-8 months) ....................................................................................... 6 (3) Implementation Phase (3-12 months) ........................................................................... 7 (4) Operation and Monitoring Phase (Continuing) .............................................................. 8 4. Guide for the establishment of Barangay Power Association (BAPA) ........................ 10 4.1 Steps of BAPA formation ......................................................................................... 10 4.2 BAPA organization structure .................................................................................. 11 4.3 Necessary training for BAPA officials..................................................................... 11 4.4 Establish support system to BAPA ......................................................................... 12 5. Guide on BAPA management for Renewable Energy Development ........................... 13 5.1 BAPA Management.................................................................................................. 13 Annex-1 Sample questionnaire......................................................................................... 15 Annex-2 List of AREC ....................................................................................................... 21 Annex-3-1 Sample Monitoring Format (New Installation) ............................................. 23 Annex-3-2 Sample Monitoring Format (Rehabilitation) ................................................. 26 Annex-4 Sample by-laws................................................................................................... 39 Annex-5 Sample Tariff Setting ......................................................................................... 48 Annex-6 Official Registration of BAPA ............................................................................ 54 Annex-7 Simple Bookkeeping and Financial Management ............................................ 58 Annex-8 Safety measures for the use of electricity ......................................................... 62

Figure-1 Process of Implementation Renewable Energy Project Figure-2 Project Implementation and Social Preparation Activities Figure-3 Monitoring Flow
Figure-4 BAPA structure for micro-hydro Figure-5 BAPA structure for solar power Figure-6 Coordination and Cooperation System

ACRONYMS

1. Introduction
1.1 Background
The Philippine Government pursues rural electrification through its Department of Energys (DOE) Barangay Electrification Program (BEP), a top-priority program aimed at the following targets: A. B. Achieving a 100% Barangay level electrification rate by 2009 Achieving a 90% household level electrification rate by 2017

As a result of the governments efforts, the Barangay level electrification rate reached approximately 97.71% as of December 2008. Majorities of the people who have no access to electricity live in mountainous areas or isolated islands, where it is difficult to install distribution lines for electrification. Therefore, the utilization of decentralized Renewable Energy (RE) such as micro-hydropower or solar power, for electrification is expected in these areas.

1.2 Purpose and Users of this Guidebook

This Guidebook is intended to assist those who are prospective proponents of micro-hydro and solar power for rural electrification; entities such as Local Government Units (LGUs), and Non Government Organizations (NGOs). This guide mainly serves as a practical road map to facilitate the Barangay Power Association (BAPA) Formation and BAPA Management of RE development. These organizations are responsible for system sustainability.

1.3 How to Use This Guidebook

This guidebook is composed of five (5) chapters regarding sustainable development of RE systems for rural electrification. This guide has been developed to provide the proper procedures on off-grid RE electrification projects. It is assumed that the actual implementation arrangements for a specific Barangay electrification project will be adapted to the actual conditions of the target areas, as well as the presence of a necessary infrastructure for local manpower support.

2. Process of Renewable Energy Rural Electrification

Figure-1 shows the process of Renewable Energy Development from the Preparatory Phase up to the Operation and Monitoring Phase. The proponent/implementer should carefully consider each factor (i.e. technical, organizational and financial) for each phase and determine the corresponding responsible entity.

Identify RE potential in the area Demand forecast

Data collection for material procurement Quotation/Canvass)

Identify needs of beneficiaries Consultation with the potential beneficiaries

Preparatory Phase

Identify project scale (balance of supply and demand)

Identify scheme of project implementation

3-6 months

Study on social aspect

Basic planning (the lifetime of RE system, use of electricity )

Financial plan (counterpart share) Designing (Civil, E/M, Distribution line) RE Development for Rural Electrification Procurement and implementation plan
Designing

Estimation of project cost Commitment of counterpart fund share and support BAPA formulation Preparation of BAPA By-law Electricity tariff setting Procurement Construction and installation

Planning Phase
6-8 months

Implementation Implementation

Phase 3-12 months

Make the O&M manual BAPAs' training Users' training Commissioning Periodic inspection and maintenance

Operation and Monitoring Phase Continuing

Legend: : Technical Factor

Recording and reporting (technical and social) Operation and financial management
: Social Factor :Technical and Social Factor

Figure-1 Process of Implementation Renewable Energy Project

2

Figure-2 shows what a proponent / implementer is required to do in each stage in terms of social preparation activities. The left flow-chart shows the projects main activities and the right flow-chart focuses on the social preparation activities.
Social Preparation activities

Project Implementation activates Start

Step 1: Preparatory phase

Initial consultation with the communities (benefit, responsibility of receiving electricity), Social survey

Identification of Project Site

Coordination with EC, LGU Coordination with EC, LGU

Coordination with Electric Cooperative and Local Government Units

Site Assessment

Continuous consultation with the communities BAPA, by-laws, Electric Tariff rate

Step 2: Planning phase

Proposal Preparation Continuous consultation with the communities if needed Acquisition of Approval & Permissions

Step 3: Implementation phase

BAPA formulation Election of BAPA officers Finalize by-laws and tariff setting BAPA training User's training

BAPA Formulation BAPA Formulation Construction Training

Step 4: Operation and Monitoring Phase

BAPA Operation (Maintain O&M, electric service) Conduct monitoring by LGU and AREC Monitoring

Operation & Maintenance

Re-training / Strengthen of BAPA, if needed

Figure-2 Project Implementation and Social Preparation Activities

3. Social Preparation
3.1 What is Social Preparation?
Social Preparation is a time-consuming process containing many steps and procedure that are not subject to haste involving the community, professionals and officials who exercise patience and the willingness to take the necessary time and effort to achieve established goals. Social Preparation is divided into four (4) phases: 1. Preparatory Phase 2. Planning Phase 3. Implementation Phase 4. Operation / Monitoring Phase Why social preparation activities are needed? Social preparedness for renewable energy system. Encourages/builds a sense of ownership among the beneficiaries Emphasis on self-support What are the things that the stakeholders should know about the RE project? Benefits, advantages and disadvantages of using electricity Function and proper management of the RE system Proper use of electricity Role of RE development in rural electrification -Grid extension -Lifetime of the RE power plant Financial factors - Generation costs - Operation and maintenance costs Key Points in conducting Social Preparation: 1. The proponent/implementer encourages the community beneficiaries to participate in RE project planning, implementation, and management so that they will be able to engage in the demand-driven processes of the project. 2. Beneficiaries will be able to use renewable energy in a sustainable and independent manner. 3. The proponent/implementer seeks the consent and participation of the community, which further strengthens the Barangay Power Association (BAPA) formation within the community beneficiaries. 4. For the sustainability and independence of the RE project, the Department of Energy (DOE) in collaboration with the Local Government Units (LGUs) and NGOs supports and/or assists the beneficiaries until the beneficiaries become financially, institutionally, organizationally and technically independent.
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3.2 Basic Social Preparation Process

This section will explain the details of each stage. Figure-2 will also assist you in reading this section. (1) Preparatory Phase (3-6 months) The preparatory phase lays down the groundwork for rural electrification (RE) projects. It consists of institutional preparation, institutional linkage, site selection and validation, gathering of baseline community data and community mapping. Barangay/Village acceptance of the program as well as conducting a consultation meeting among stakeholders is important. During the consultation meeting with the beneficiaries, the effects and benefits of the RE project and verification of the electrification are discussed. The beneficiarys responsibilities are articulated in the monthly electric tariff intended for the operation, maintenance and the sustainability of the project. Furthermore, the aim of the social survey is to gather information to be utilized for evaluating the setting of the future electric tariff and the Barangay Power Association (BAPA) formation. (An example questionnaire is in Annex -1. BAPA formation is described in Chapter 4.) Criteria for selecting a project site from a social point of view are contingent on whether or not: The potential beneficiaries have a sense of ownership after implementation of the project They accept responsibility for the operation, maintenance and management of the RE system They agree to pay the electricity tariff for continuing service and sustaining the system A. Key activities Coordination with Electric Cooperative and LGUs Confirm if the Electric Cooperative (EC) has plans to electrify the target areas, while the visit to the LGUs is to obtain information and confirm their support of the project. If the LGU accepts the proposed project, the proponent/implementer should receive an endorsement from the LGU. Demand Survey How many households are to be electrified? How many lights per household? What kind of electric appliances will a typical household use? Other electricity needs such as street lights, public facilities (churches, schools, daycare centers) etc.
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 Socio-economic Survey (RRA) Capacity-to-pay or Willingness-to-pay the tariff Socio-economic condition of the area Management Capability of the Existing organization Initial Community Consultation Information dissemination Benefits of electricity *Basic RE system *Comparison of kerosene to electricity Roles/responsibilities of beneficiaries Proper use of electricity (See Annex 8) Obtain a consensus of proposed programs/projects Receive a formal commitment from the beneficiaries Endorsement of LGU (2) Planning Phase (6-8 months) The planning phase involves the; i) Technical, economic, social and environmental analysis based on the original project concept; ii) Consultations with relevant stakeholders iii) Consideration of alternative design options iv) Development of a detailed design with related budget and a financing plan with implementation arrangements v) Come up with general agreements and if appropriate, determine local counterparts This would require the formation of a local program pertinent to particular needs coupled with the communitys readiness to accept and support the required technology. This will also involve an intensive and detailed community-government information exchange on various aspects of the locally formulated development programs. In this phase, the formalization of structures/mechanisms on operation and management (O&M) like the formation of Barangay Power Association (BAPA) will take place. The BAPA is formed for the operation and maintenance of a power plant. During the BAPA formation, the drafting of the constitution and by-laws (See Annex-4 Sample by-laws) and policy formulation will be discussed among members prior to ratification. The electricity tariff/tariff rate shall be discussed during the consultation activities among the beneficiaries and the proponent/implementer before starting operations to ensure stable service and sustain operations and maintenance. (See Annex-5 Sample Tariff Setting) A. Key activities Reconfirm / finalize list of households to be energized
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Identify the stakeholders Organize BAPA Drafting and formulation of by-laws Confirm allocation of budget responsibilities Electricity tariff / tariff rate setting Continuous consultations with relevant stakeholders until beneficiaries can understand the systems and accept their responsibilities Reminder for the proponent/implementer

Decide on how you are going to implement the project Define the different groups or individuals and the particular roles the beneficiaries are to play in the project Identify who will be responsible for what activity Defining and distributing the costs and materials necessary to implement the project Determine when to start project implementation Confirm that social conditions and technology are harmonized/balanced (Even though there is a good potential for RE in target area, the project should not be implemented unless beneficiaries are fully ready to accept it. And demand and supply must be met.) Spend time for explanation/training (let the beneficiaries understand the importance of BAPA management) (3) Implementation Phase (3-12 months) Implementation is the stage where all the planned activities are put into action. Before the implementation of a project, the proponent/implementer should identify their strengths and weaknesses, opportunities and threats. The strength and opportunities are positive forces that should be harnessed to efficiently implement a project. The weakness and threats are hindrances that can hamper smooth project implementation. The proponent/implementer should ensure that they have the means of overcoming potential roadblocks. It is during this phase that the organizational and technical capabilities of the community are put to the test, and when unexpected events need to be met quickly and effectively. The experience gained from this implementation phase should be channeled into improving and strengthening the communitys on-going capacity for partnership development. During construction, the proponent / implementer shall provide training to Barangay Power Association members for BAPAs operations, maintenance and management. The proponent can receive BAPA training implementation assistance from DOE and ARECs. (See Annex-2 List of AREC)
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A. Key activities Initiating the operation and maintenance of the programs *Practice O&M of the project *Improve and strengthen BAPAs skill set Formal turn-over of facilities to the community (upon meeting designated quality, function and output specifications and their maintenance skills have reached a sufficiently high standard) Bringing the monitoring system into full operational status and making necessary modifications as becomes necessary (technical and social aspects) (4) Operation and Monitoring Phase (Continuing) Monitoring is the routine observation and recording of activities that occur in a given project or program. It is a process of gathering information that covers all aspects of the project. To monitor is to check on how project activities are progressing. It also involves giving feedback about the progress of the project to the proponent/implementer and beneficiaries of the project. Monitoring is important to ensure that activities are implemented as planned. This helps the proponent/implementer to measure how well they are achieving their targets. This is based on the understanding that the process through which a project is implemented has a lot of effect on its use, operation and maintenance. If activities are not going on well, arrangements should be made to identify the problem so that it can be corrected. Monitoring provides useful information indispensable to; Analyzing the situation in the community and its present project(s) Determining whether project input is utilized Identifying problems facing the community or project and finding solutions Ensuring that all activities are carried out properly by the right people in a timely fashion Leveraging the lessons absorbed from one project to another Determining whether the way the project was planned is the most appropriate way of solving a present problem

DOE, Other Governmemt & Donors

Electric Cooperative

Proponent LGU / NGO Hand Over Community

Turn Over
Feedback Operation & Maintenance

Management

T ariff Collection

Management

Monitoring
Report

Monitoring
Bookkeeping Periodic Report Dialog with Dialog with Consumers

Repair & Replacement

Figure-3 Monitoring Flow

There are two existing kinds of project monitoring methods, one is regular monitoring which is done for existing projects, while the other is rehabilitation monitoring. For the monitoring of projects for rehabilitation, gathering of data should be conducted in a more meticulous fashion, especially in terms of pinpointing the specific cause of the projects failure given that it is directly connected to a projects sustainability. Annex-3-1, and 3-2 are sample forms for regular monitoring and for rehabilitation. A. Key activities Proper operation and maintenance of the system Tariff collection Bookkeeping Periodic reporting

Reminder for the proponent/implementer Assessing the community and local organizations improvement and matching this enhanced capability to possible future commitments Provide refresher training Identify all training required for the effective creation of the monitoring and evaluation systems Clarify the responsibilities involved in administering the monitoring system Design, establish and operate a built-in monitoring system Identify problems which may hamper smooth operations and maintenance of facilities and other integral activities Promptly respond to these problems with the appropriate action and resources.

4. Guide for the establishment of Barangay Power Association (BAPA)

What is the Barangay Power Association? The BAPA is a group of duly recognized officers and members, held together by duly approved by-laws under the auspices of a General Assembly. The by-laws are binding documents which will be used in the operation of the system. The concept of organizing a BAPA is introduced in the Planning phase and should be organized at least 3 months before the start of the power plant construction. What is the Role of the BAPA? To take care of the operation and maintenance of the RE system including management of the electricity services in a designated area. In-charge of collecting required fees by setting the electric tariff. Operation and maintenance of the systems including handling basic repair and management project issues at the local level.

4.1 Steps of BAPA formation

Organization of BAPA is conducted by the proponent/implementer during the Planning Phase. The proponent/implementer may seek assistance on how to properly organize the BAPA from DOE or ARECs. It is essential for the proponent to have a facilitator who is familiar with community organizing. Below are the required steps and activities for BAPA organization. Coordinate with MLGU and BLGU Set the schedule for the Barangay council and general assembly meetings
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 Conduct the Barangay general assembly meeting Discuss the BAPA Constitution and By-Laws, putting emphasis on the duties and responsibilities of the officers and members Election of BAPA officers Register with the CDA in order to obtain a legal identity (corporate legal personality) and open a bank account under the name of BAPA (See Annex-6 Official Registration of BAPA) Set the schedules for financial management, leadership training for BAPA officers, and technical / management training for operators/technicians Conduct leadership, team building, financial management training for BAPA officers and technical training for operators/technicians.

4.2 BAPA organization structure

Number of each officer depends on how many beneficiaries BAPA takes care of, and how BAPA operates and maintains the power plant. You can also combine multiple officers roles to minimize personnel. Below is the ideal composition of a BAPA organization for micro-hydro and solar PV projects.
Figure-4 BAPA Structure for Micro-Hydro Power
BAPA Chairman

Figure-5 BAPA Structure for PV

BAPA Chairman

BAPA Vice Chairman

BAPA Vice Chairman

Auditor

Auditor

Secretary/ Treasurer

Collector

Operator

Lineman

Secretary/ Treasurer

Collector

Technician

4.3 Necessary training for BAPA officials

Who will be trained? BAPA officers and members who have sufficient knowledge and skills in the operation, maintenance, and management of the BAPA will be trained. Who will conduct the training? The proponent/implementer and concerned LGUs should be responsible for initiating (until completion of the project) the conduct of the training before the plant commissioning. On the job training is necessary for project administration, management and O & M of the power plant facilities for the BAPA on its actual application. The supplier in coordination with AREC should conduct the operation and maintenance training for the operators/technicians on the electro-mechanical equipment and give assistance in preparing a specific O & M manual for the project.
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Types of Training for BAPA: O&M of micro-hydro power plants and Solar PV / BCS O&M of transmission and distribution line House wiring installation and maintenance Organization management, including documentation (reporting) Financial management (Bookkeeping) (See Annex-7 Simple Bookkeeping and Financial Management)

4.4 Establish support system to BAPA

Even when the electricity tariff is properly collected, once a breakdown occurs in the system, it is difficult for the BAPA to repair it alone because the amount of funds available from the association is insufficient. Therefore, a financial and technical support system should be incorporated for the rehabilitation or improvement of the project. Likewise, it should be clarified with the MOA which parties will support/assist BAPA in times of need.

DOE
Supervise Report

ANEC

LGU

Technical assistance (Just in case)

Work together

Conduct Social Preparation M onitoring M anagement suppor Request assistance

NGO
Technical assistance Report

Technical assistance (Just in case)

BAPA
Beneficiaires / Communities

Figure-6 Coordination and Cooperation System

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5. Guide on BAPA management for Renewable Energy Development

In order to sustain the long-term operations of the renewable energy systems, the plant must be operated and maintained properly as specified in the operation and maintenance manuals. Operators of the plant shall be trained sufficiently and the said manual shall be prepared prior to the commissioning of the power plant. As part of the operation and maintenance of the systems, all records shall be kept properly as future references to be used as important information in researching the causes of trouble.

5.1 BAPA Management

A good management system is necessary for the sustainable development of renewable energy projects in rural areas. Therefore, BAPA officers shall be trained properly, and the constitution and by-laws duly approved by the general assembly shall be strictly implemented. BAPA shall manage the system and the association properly ensuring its continuous and stable operations. Major management activities of the BAPA are as follows: Tariff collection Main source of funds/income Strict implementation of the rules on tariff collection: Monthly payment Penalties, Charges and Fees stipulated in the approved by-laws Disqualification from the organization Expenditure Set limitation on the nature of expenses Direct costs of Operation and Maintenance (repair/replacement of spare parts) Indirect costs related to the operation (supplies, transportation, honorarium, etc.) Expenditure procedure Expenditure should be duly approved and signed by authorized BAPA officer/s Bookkeeping Proper financial management Transparency to the beneficiaries BAPA has an obligation to keep balance sheets of income and expenditure, and periodically submit them to the MLGU. The external auditor designated by MLGU must audit and validate the income and expenses incurred by the association. BAPA should avoid using collected money for purposes other than
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designated. Training in proper bookkeeping should also be conducted by the proponent/implementer. Observation of and guidance for proper use of electricity Monitor beneficiaries to prevent illegal connections and improper use of electricity Ensure that beneficiaries comply with the rules and regulations Impose penalties on beneficiaries who engage in illegal acts. Periodic report on O&M and BAPA management If a given project is funded by the DOE, the proponent/implementer is under obligation to report the operation and maintenance conditions of the system to the DOE. On the other hand, the DOE is responsible for monitoring the project in order to whenever necessary render technical assistance to the operations and maintenance of the project. The DOE/AREC shall conduct emergency monitoring activities, if necessary, based on the reports submitted by the BAPA. Dialog with beneficiaries In order to manage the systems, BAPA shall maintain frequent and open dialog with beneficiaries, and their management activities must be transparent. The officers of the association shall hold a regular monthly meeting and a special meeting when urgent matters needing immediate attention arise. The BAPA Secretary shall serve a notice in writing of regular and special meetings to each member at least three (3) days prior to the designated date of such a meeting.

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Annex 1

Annex-1 Sample questionnaire Questionnaire for village captain / key informant

Q&A No. Name of Brgy, Municipal: Date: . 200

Name of Interviewee: Mr. or Ms.

No. of households 5 years ago Village Present

Population 5 years ago Village Present

Communication system 1) Cell phone 2) Telephone 3) Others:

What organizations exist in your village? Name of organization:

Are there Sari Sari stores in your village? Yes, (how many? ) No,

Education (Primary)

15

Annex 1

What is the general percentage of villagers who graduate from high school? (%) Do you think the inflow and outflow of migration has increased or decreased in your village? Please compare the present situation to 5 years ago. increase / decrease increase / decrease

Inflow of migration: Outflow of migration: Cropping calendar

1 Rice Copra Other

10

11

12

Daily routine

1) What time do villagers usually wake up? 2) What time do they usually start work (ex. Farming)? 3) What time do they usually retire for the night?

If the opportunity for electricity use presents itself to you, in the future what kind of

productive/livelihood activities will you engage in? a: Irrigation pump e: Handicrafts b: Sawmill machine c: Chicken farm d: Rice milling machine g: Shops ) h: Restaurant

f: Home industry (make cake or bread)

i: Other (Please specify): j: No idea

In general, what recreational activities do the villagers enjoy?

Thank you for your cooperation!!

16

Annex 1

Questionnaire for non-energized household

Q&A No. Name of , Village, Municipal: Date: Name of Interviewer: . 200

Name of Interviewee: Mr. or

Ms.

Respondents relation to household head: 2) Spouse 3) Child 4) Parent 5) Brother or sister

1) Head

6) Son or daughter in law 7) Others, specify Family Source of Income

Please disclose your main source of household cash income and the total annual amount. * Disclosure required for those engaged in agriculture as a profit-yielding venture however, for those engaged in agriculture solely for personal household consumption, disclosure is not required. Items Check a. Agriculture b. Fishery c. Own business d. Government employee e. Migrant labor f. Private employee g. Other (remittance etc) TOTAL (Peso/monthly) Monthly Cash Income (Peso)

17

Annex 1

Expenditure Amount Item Peso/month Remarks

A B C D E F G H I

Food Housing Water Irrigation water Education Transportation Health care Social cost Others TOTAL (Peso/month) Housing loan repayment/house rental, etc. Cooking, drinking Agricultural use. Enrolment / tuition fees, books, uniforms etc. Bus fare, oils for your cars/bikes. Medical treatment, medicines. Cash contribution to social events & ceremony Other costs not specified above

What are the current energy sources in your household? b. Unit a. Price Amount/month (Peso) Liter Purchase cost for lighting. Do not include for car, bike, tractor, but include for lamps. How many kerosene lamps does your household have? What time do you usually use it? Purchase cost Purchase cost Charging cost per unit Unit Remarks

1) Kerosene

No. of kerosene Hours

2) Fuel wood 3) Dry batteries 4) Car battery charging 5) Generator 6) Others TOTAL

Kg Pieces

Unit

Purchase cost and a uses Specify

fee

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Annex 1

Are you interested in an electricity-powered lifestyle? a: Yes b: No Reason:

7.1

If you could use electricity in the future, What kind of electric appliances would you want?

a: Light

b: Television c: Radio

d: Video player e: Refrigerator

f: Electric fan g: Flat iron h: Water pump i: Other (Specify)

7.2

What kind of electricity-powered productive/livelihood activities will you begin doing? a: Irrigation pump b: Sawmill machine c: Poultry / Piggery farm

d: Corn /Rice milling machine

e: Handicraft g: Shops ) h: Restaurant

f: Home industry (make cake or bread) i: Other (specify: j: No idea

7.3

Do you agree to pay an electric tariff every month? a: yes b: no

Will you contribute your manpower by working as a laborer during the

construction / installation stage for renewable energy projects? a: yes b: no

Thank you very much for your cooperation!!

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Annex 1

Questionnaire for energized household

Q&A No. Name of Date: Village, Municipal: . 200

Name of Interviewee: Mr. or

Ms.

Respondents relation to household head: 2) Spouse 3) Child 4) Parent 5) Brother or sister

1) Head

6) Son or daughter in law 7) Others, specify How many light(s) does your house have, and how many hours do you use it

(them) per day? No. of bulb: What kind of electric appliances does your family have? a: TV b: Radio c: Video /Cassette player d: Refrigerator e: Electric fan : Hour/day

f: Flat iron g: water pump h: Other (Specify) How much electricity do you use a month? Please give us the following

details of your three latest monthly electricity bills:

Month

a. 2 months before

b. 1 month before c. Recent month

Quantity (kWh) Payment (Peso)

Thank you for your cooperation!!

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Annex 2

Annex-2 List of AREC

Engr. CARLOS M. PASCUAL Project Leader CP: 0917-578-3456 Mariano Marcos State University (MMSU-ANEC) Batac City 2906 Ilocos Norte Telefax: (077) 792-3879 Email: cmpascual123@yahoo.com
anecmmsu@digitelone.com

Mr. RUPERTO S. SANGALANG President and Project Leader Email: rssangalang@yahoo.com Jaime Q. Dilidili- Head, Technical Division Tel.No.: (046) 686-1524 / CP:0920-951-1633 Cavite State University ,4122 Indang, Cavite (CvSU-ANEC) Tel No. (046) 415-0010-11 Fax: (046) 415-0012 Email: jaimeqdilidili@yahoo.com Tel. No.(046) 572-2559 Engr.BERNARDO S. OCAMPO Project Leader / CP: 0919-819-4934 Western Philippines University (WPU-ANEC) 5302 Aborlan, Palawan Fax: (048) 434-1052 / (048)433-4367 Puerto Princesa Executive House Email: spcpanec03@yahoo.com Tel. no.: (048) 433-2733

Mr. GIL DELA VEGA Project Leader Dr. MARIO B. MENDOZA- Head, Technial Division Don Mariano Marcos Memorial State University(DMMSU-ANEC) 2515 Bacnotan, La Union Telefax: (072) 242-5641 Fax: (072) 242-5642 Office of Vice President Telefax: (072) 888-5352
Email: mbmendoza@excite.com / m5b6m7@yahoo.com

Malou (staff) 0920-510-7083

Email: gfdelavega@yahoo.com.ph , gfdelavega2515@lycos.com

DR. RAMON D. VELASCO Project Leader / CP: 0915-985-3698 College of Engineering Isabela State University (ISU-ANEC) 3309 Echague, Isabela ANEC-Telefax: (078) 672-0233 Tel: (078) 672-0078
Email: rdv_energy@yahoo.com

Engr. EDGAR M. MOLINTAS Project Leader/ CP: 0919-823-3365 Benguet State University (BSU-ANEC) 2601 La Trinidad, Benguet Fax: (074) 422-2281 Tel. 422-2401-President Office
Email: e_m_molintas@yahoo.com

Julie (staff) 09163592286 fax.no. (074) 422-4380

Jackson Agaldang - Tech'l. Head CP: 0928-481-8174

ENGR.. JERRY S. BIGORNIA Project Leader/ Office of the Vice-President for production Bicol University (BU-ANEC) Legaspi City, Albay Tel: (052) 484-6336 Office of the Vice-President Telefax: (052) 820-6103 Email: jsbigornia@yahoo.com Arnulfo P. Malinis CP:0906-333-2125 tel.835-0560 Fax: 212-5498 Engr. JOSE PARDALIS Project Leader / CP: 0929-587-9711 Camarines Sur State Agricultural College (CSSAC-ANEC) 4418 Pili, Camarines Sur Fax: (054) 477-3341 Tel.: (054) 477-3320 loc. 126 Email: joepardalis_4158@yahoo.com.ph Engr. JERIEL G. MILITAR Project Leader / CP: 0918-937-6385 Central Philippine University (CPU-ANEC) Jaro, Iloilo City, Iloilo 5000 Email: jgmilitar@yahoo.com Telefax: (033) 320-30-04 Email: anec@cpu.edu.ph / tess_militar@yahoo.com Prof. ARMAN T. GASCON Project Leader/ CP: 0926-986-1025 College of Engineering / email: armangascon@yahoo.com Central Mindanao University,University Town (CMU-ANEC) 8710 Musuan, Bukidnon Telefax: (088) 356-1912/ (1910/13) Fax:(088)222-5748 Email: dean_rjph@yahoo.com / CP: 0927-794-2485

DR. MANUEL A. BILAGOT, JR. Project Leader / CP: 0927-727-7810 Kalinga-Apayao State College (KASC-ANEC) 3800 Tabuk, Kalinga Tel: (074) 872-2045
Email: bilagot_manny@yahoo.com
Ronald Angid-CP: 0919-623-2705 Obed Jose C. Bilowan-CP: 0920-852-3747

ENGR. ANGELITO V. ANGELES Project Director / CP: 0918-913-9645 Central Luzon State University (LSU-ANEC) 3119 Muoz, Nueva Ecija temp. no. 0918-2277-288 Telefax: (044) 456-5443 (President)
Email: ucw615@yahoo.com tel no:(044) 456-5202

Mr. RENE E. ALBURO Project Leader / CP: 0919-490-2006 ARTC-University of San Carlos (Main) P. Del Rosario St., Cebu City 6000, Cebu Fax: (032) 253-1000 loc 207 Email: ssrc@usc.edu.ph

Dr. NICHOL R. ELMAN Project Leader University Extension Program Siliman University 6200 Dumaguete City, Negros Oriental 21 Tel: (035) 422-7207 Fax: (035) 225-4764 Email: suextensionprogram@yahoo.com

Annex 2

Engr. ALEJANDRO S. VILLAMOR Project Leader CP: 0916-517-9024 College of Agriculture Xavier University (XU-ANEC) 9000 Cagayan de Oro City, Misamis Or Tel: (088) 858-8962 Fax:(088) 858-8062 Engr.. RENATO G. ARANCON Project Leader University of Southeastern Philippines(USEP-ANEC) 8000 Davao City, Davao del Sur Telefax: (082) 221-1636 Fax: (082) 221-4996 Trunkline:(082) 227-8192 loc.244 fax: (082) 224-4696 CP: 0918-784-3365 Email: jdr_ij@yahoo.com Dr. NELSON T. BINAG Project Leader Engr. NESTOR C. ALCON email: nc_alcon@yahoo.com.ph Head, Technical Division / CP: 0919-276-1530 Sultan Kudarat Polytechnic State College (SKPSC-ANEC) Access, EJC, Montilla, Tacurong City ANEC Tel: (064) 200-4259/ Fax:(064) 200-4261 Tel:(064) 200-4287 Email: skpscprex@yahoo.com Engr. MANGOMPIA U. ANGOD Project Leader/ CP: 0915-860-0719 Mindanao State University (MSU-ANEC) 9700 Marawi City, Lanao del Sur Tel: (063) 352-0904 Email: m_angod@yahoo.com Arthur Ituriaga Tambong CP: 0928-676-3258 Email: aitambong@yahoo.com

Dr. ROBERTO C. GUARTE Project Leader & Dean Visayas State University (VSU-ANEC) 6521Visca Baybay, Leyte ANEC Tel. (053) 563-7095 T/F: (053) 563-7117 Fax: (053) 335-2601 Email: guarte_rc@yahoo.com Engr. LIDANY F. CORNILLEZ Project Leader / CP: 0905-836-0924 University of Eastern Philippines,University Town(UEP-ANEC) 6400 Catarman, Northern Samar Telefax: (055) 251-8611 Email: lfcornillez@yahoo.com Engr. FELIZARDO S. REBOLLOS Project Leader Western Mindanao State University (WMSU-ANEC) 7000 Zamboanga City, Zamboanga del Sur Tel: (062) 991-7911 / Fax: (062) 992-4238
Tel: (062) 991-9365 -- Engineering

22

Annex 3-1

Annex-3-1 Sample Monitoring Format (New Installation)

Name of Monitoring Staff/Personnel: Designation

Regular Monitoring Sheet

1. General

a. Monitoring Date: b. Name of Brgy, Municipal c. Name of interviewee: d. Position in BAPA: 2. BAPA management a. Do the BAPA officers hold a regular monthly meeting to report the balance of income (collection) and expenditure? Mr. / Ms.

b. Does the BAPA officers communicate each other frequently? (Do they communicate the issue each other, if they have? And do they try to solve by themselves?)

c. Do the BAPA officers communicate the users at least once a year to explain the condition of the RE system and the BAPAs financial status?

d. Does the BAPA check each beneficiarys household regularly? Do they check what kind of electric appliances the users use? Do they check the users use electricity properly?

23

Annex 3-1

e. Do BAPA officers take their role and responsibility?

f. Does the collector collect the electric tariff from the uses regularly?

g. Does the treasurer take a record of collection and expenditure regularly? And does s/he deposit/save the necessary O&M cost in a bank/cooperative?

3. Tariff Rate 3.1 [PV] Pesos Monthly Rate (If established) Charging fee Monthly due 3.2[MHP] Pesos Fixed charge (peso/watt) Specify the settings below: 1) 2) 3) 4) Consumption charge (peso/kWh) Basic charge (0~10kWh)

24

Annex 3-1

4.

Financial Condition Monthly Income Expenditure Savings Total (Since it started)

5. 6. 7.

Number of beneficiaries Number of BAPA officers

when they started, when they started,

and present and present

Existence and executing of by-laws a. Yes, b. No when they started, and present

8.

Problems encountered (Organizational, Financial, Management)

[Evaluation of BAPAs performance]

a. Functional (work well) b. Functional but re-training necessary 1) Technical training necessary 2) Financial training necessary 3) Others, specify: c. Not functional (completely neglected)

25

Annex 3-2

Annex-3-2 Sample Monitoring Format (Rehabilitation)

Name of Monitoring Staff/Personnel: Designation Monitoring Form for Rehabilitation (Micro-Hydro Project Data Sheet) For BAPA officer 1. General a. Monitoring Date: b. Name of Brgy, Municipal c. Name of interviewee: d. Position in BAPA: e. Total Population (Brgy.) f. Total number of household (Brgy.) 2. BAPA Organization Mr. / Ms.

a. Inauguration Date: b. Date BAPA was organized: c. Number of BAPA officers: Original: If the BAPA was re-organized or refreshed After Re-organized: or re-activated, how many BAPA officers have been elected? Current: d. Organizational structure

e. Number of beneficiaries when project started: f. Present Number of beneficiaries:

26

Annex 3-2

g. Have BAPA officers received any of the following training since the RE system was constructed/ installed, or rehabilitated? 1) Leadership training Yes, No, 2) Team building seminar/workshop Yes, No, 3) Financial management training Yes, No, 4) Operator / Lineman / Technician training for Operation & Maintenance of the RE system Yes, No, 3. Financial Condition

a. Tariff setting (Monthly tariff rate: Does BAPA use a fixed or adjustable (consumption-based) rate? Ask BAPA how they set the tariff?)

b. Do BAPA officers receive an honorarium? (If yes, how much per month?) Operator Others (Specify)

Yes,

No Pesos Pesos Pesos Pesos

c. Total BAPA income 1) Total cash (bank reserves) 2) Total cash (on hand) TOTAL f. Monthly total BAPA expense 1) Administration costs (office supplies etc.) 2) Honorarium 3) Maintenance costs TOTAL

Pesos Pesos Pesos

Pesos Pesos Pesos Pesos

27

Annex 3-2

4. a.

b. c.

d. e.

f.

g.

BAPA management Hours of Operation Regular: Dry season: What is the current peak load? Watt Does BAPA hold regular assembly meetings among BAPA officers and beneficiaries? Yes, No, (If yes, How often? ) Does BAPA have by-laws, and have you seen them? Yes, No, Does BAPA (particularly operators and linemen) carry out regular plant maintenance? Yes, No, If yes, what kind of maintenance? If Micro-Hydro Power Plant has a trouble, Whom does BAPA usually call for maintenance? Who is the contact person? List of Electric appliances that the users have (if the BAPA has the list, write them down below) Capacity/Unit (KW) Total Number of each appliances

Item Bulb Fluorescent TV (Colored) TV (Black White) Electric FAN Refrigerator CD player VCD player Cassette player Radio Karaoke Amplifier Flat Iron

28

Annex 3-2

5. Willingness If the Micro-Hydro Power plant is rehabilitated, a. Is BAPA willing to continue to operate and maintain it? Yes, No, (If no, Reason ) b. Can BAPA commit to regular monthly payment collections from beneficiaries? Yes, No, (If no, Reason ) c. Are BAPA officers willing to contribute their physical labor and time during the rehabilitation process? Yes, No, (If no, Reason ) d. Can BAPA reset higher tariffs after the Micro-Hydro Power plant rehabilitation? Yes, No, (If no, Reason ) e. As counterparts, how much cost can the BAPA shoulder?

6.

Problems encountered: a. Technical

b.

Financial

c. Social/Institutional Organizational

d. Others, specify

Thank you very much for your cooperation!

29

Annex 3-2

Name of Monitoring Staff/ Personnel Designation

Monitoring Form for Rehabilitation (Micro-Hydro Project Data Sheet)

For User 1. General a. Date: b. Name of Brgy, Municipal c. Name of interviewee: Mr. / Ms. d. Position of respondent in Brgy. 1. Brgy. Captain 2.Kagawad 3.Plain resident 2. What appliances do you use? Kinds of appliances Light Radio TV Others: Specify: Specify: 3. Tariff setting a. Do you pay your electricity bill regularly? Yes, No, (If no, why? ) b. Are you satisfied with the present tariff setting? Yes, No, (If no, why? ) c. Do you still use kerosene? If yes, how much do you buy and spend money per month? Yes, No, If yes, please give us the following information: Unit price per liter: Liters use per month: Total monthly cost:
30

4.Others, specify:

No. of appliances

No. of Hours/time usage

Annex 3-2

4. Households cash income and expenditure a. Monthly income (from selling agricultural & fishery products, sari-sari store, remittance and others) Monthly Income (Peso) 1. Agriculture 2. 3. Monthly Total b. Monthly expenditure (food, transportation, education, medicines and others) Monthly Expenses (Peso) 1. Food 2. 3. 4. Monthly Total 5. BAPA management a. Do you know who the BAPA officers are? Yes, No, b. Have you seen the BAPA by-laws? Yes, No c. Do you know that BAPA has to collect money for O&M costs? Yes, No 6. Willingness If the MHP is rehabilitated, a. Will you continue to use it? Yes, No, (Reason: ) b. Will you agree to paying the monthly bill? Yes, No, (Reason: ) c. Do you agree to re-setting higher tariffs after rehabilitation for the continuity of service and sustainability of operations? 7. Remarks:

31

Annex 3-2 Name of Monitoring Staff/Personnel Designation Monitoring Form for Rehabilitation (BCS/SHS Project Data Sheet) For BAPA officer 1. General a. Monitoring Date: b. Name of Brgy, Municipal c. Name of interviewee: d. Position in BAPA: e. Total Population (Brgy.) f. Total number of household (Brgy.) 2. BAPA Organization a. Inauguration Date: b. Date BAPA organized: c. Number of BAPA officers: Original: If the BAPA have been re-organized or After re-organized: re-activated, how many BAPA officers have been elected? Current: d. Organizational structure Mr. / Ms.

e. Number of beneficiaries when project started: f. Present Number of beneficiaries:

32

Annex 3-2 g. Have BAPA officers received any of the following training since the RE system was constructed/ installed, or rehabilitated? 1) Leadership training yes, no, 2) Team building seminar/workshop yes, no, 3) Financial management training yes, no, 4) Operator / Lineman / Technician training for Operation & Maintenance of the RE system yes, no, 3. Financial Condition

a. Tariff setting (Ask BAPA how they set Charging fee: the tariff?) Monthly dues: b. Do BAPA officers receive honorarium? (If yes, how much per month?) Technician Others (Specify) Pesos c. Total BAPA income 3) Total cash in bank reserves 4) Total cash on hand TOTAL d. Monthly total BAPA expenses 4) Administration cost (Stationary, etc.) 5) Honorarium 6) Maintenance cost TOTAL 4. a. BAPA management How does BAPA operate BCS, and the charging procedure? (ex. How does the operator decide to stop charging? ) Does the operator have the following instrument(s)/device(s)? battery monitoring unit, battery monitor panel battery monitor controller How does the operator know the battery is fully charged?)
33

Yes,

No Pesos Pesos Pesos

Pesos Pesos Pesos

Pesos Pesos Pesos Pesos

b.

c.

Annex 3-2

d.

e.

f. g.

h. i. j. k. l. m. 5. a. b.

Does BAPA regularly collect money from the beneficiaries for battery replacements? Yes, No, (if No, why?) ) Does BAPA hold regular assembly meetings among BAPA officers and the beneficiaries? Yes, No, (If yes, How often? ) Does BAPA have by-laws, and have you ever seen them? Yes, No, Does BAPA carry out regular maintenance? Yes, No, If yes, what kind of maintenance? How often does BAPA conduct maintenance of the system? How much are the expenses for maintenance? Who refills the battery with distilled water? The Operator or users? How often are refills done? If BCS has a trouble, whom do you usually call for assistance? Who is the contact person? Battery Does BAPA save money for future battery replacements? Yes, No, (if No, why? ) How do you know when the battery should be replaced, or is completely damaged?

6. Willingness If BCS is rehabilitated, a. is BAPA willing to continue to operate and maintain the BCS? (Can BAPA accept the responsibility to manage BCS?) Yes, No, (If no, Reason ) b. Can BAPA commit to regular charging fee collections the beneficiaries? Yes, No, (If no, Reason ) c. Will BAPA officers donate their time and physical labor to the rehabilitation construction? Yes, No, (If no, Reason ) d. Can BAPA attempt to reset higher tariffs after BCS rehabilitation? (Let the
34

Annex 3-2 respondent understand the need of the O&M cost.) Yes, No, (If no, Reason As their counterpart, how much cost can BAPA shoulder?

e.

7.

Problems encountered: a. Technical

b.

Financial

e. Social/Institutional Organizational

f. Others, specify

Thank you very much for your cooperation!

35

Annex 3-2 Name of Monitoring Staff/Personnel Designation Monitoring Form for Rehabilitation (BCS/SHS Project Data Sheet) For BCS User 1. General a. Date: b. Name of Brgy, Municipal c. Name of interviewee: Mr. / Ms. 4.Others, specify: d. Position of respondent in the Brgy. 2. Brgy. Captain 2.Kagawad 3.Plain resident

2. Type of Battery and what appliances do you use? What is the capacity of the battery? How many years of usage on the 1st battery? Kinds of appliances Light Radio TV Others: Specify: Specify: 3. Tariff setting d. Do you pay the electricity bill regularly? ) Yes, No, (If no, Reason e. Do you still use kerosene? If yes, how much money do you buy and spend per month? Yes, No, (if yes, ask the followings;) Unit price per liter: Liter(s) use per month:
36

Ah, Years No. of Hours/Time usage

No. of appliances

Annex 3-2 Total monthly cost: 4. Households cash income and expenditure c. Monthly income (from selling agricultural & fishery products, sari-sari store, remittance and others) Monthly Income (Peso) 1. Agriculture 2. 3. Monthly Total b. Monthly expenditure (food, transportation, education, medicines and others) Monthly Expenses (Peso) 1. Food 2. 3. Monthly Total 5. BAPA management a. Do you know who BAPA officers are? Yes, No, b. Have you seen the by-laws? Yes, No, c. Do you know that the BAPA has to a collect charging fee for the maintenance of the BCS/SHS, and also for the replacement of the battery? Yes, No, 6. Battery a. How often do you bring the battery to the BCS? First year of using the battery: How about now?: b. How do you know a battery needs replacing? 7. BCS rehabilitation If BCS is rehabilitated, a. Will you continue to use it? Yes, No, (Reason: b. Will you pay the regular charging fee? Yes, No, (Reason:
37

) )

Annex 3-2 c. Will you agree to paying a fee for battery replacements? Yes, No, (Reason: d. How much can you pay for the rehabilitation of the BCS?

38

Annex 4

Annex-4 Sample by-laws

CONSTITUTION AND BY-LAW OF THE *****(BARANGAY NAME)***** POWER ASSOCIATION

PREAMBLE We, the members-consumers of the *****power association, beneficiaries of the ** kW ****** Power Plant/ SHS / BCS, voluntarily organize ourselves into an association for the purpose of managing the operation and maintenance of the system in order to provide a sustainable source of energy for the alleviation of the economic condition of the community. ARTICLE I NAME, CHARACTER AND PLACE OF OPERATION Section 1. Name The name of the association shall be ******** and will be commonly known as **********. Section 2. Character The association shall be a non-stock, non-profit, non-partisan and non-sectarian organization. Section 3. Place of Operation The principal office of operation shall be at Barangay *****, Municipality of *****, Province of *****.

ARTICLE II OBJECTIVES Section 1. General - This association shall exist generally as the body in charge of the overall operation and maintenance of the *****-kW Micro-Hydro Power Plant / ****Solar Home System (SHS) / Battery Charging Station (BCS) to ensure its viability and sustainability. Section 2. Objectives The association shall be responsible for the following: a) b) c) d) e) Management of tariff income and other fees. Daily operation, maintenance, inspection, and repairs. Observation and guidance on proper use of electricity Establishment of a strong institutional consciousness amongst members. Preparation of the annual work plan and budget.
39

Annex 4

ARTICLE III MEMBERSHIPS Section 1. Members The association shall consist of ***** (***) households / all the beneficiaries of the 15 kW micro-hydro power plant which is initially composed of *** (***) households. All members shall have equal rights and privileges in the association. Section 2. Membership Fee The association has the power to collect a non-refundable membership fee of ***** Pesos (PHP *****) from each individual household connected to the system. Section 3. Eligibility A member shall have the following qualifications: a) He/She must be a permanent resident in the Barangay *****, Municipality of ********, Province of ************. b) He/She must voluntarily contribute free labor (if necessary) for operation and maintenance. c) People of ***** Barangays who resided outside the areas mentioned in Section 3 (a) of this article and intend to establish residence or business in the said area, may avail of the services upon the approval of the General Assembly of the **********. Section 4. Duties and Responsibilities of the Members It is the prime responsibility of each member to: a) Understand and abide by the constitution and by-laws, regulations and decisions adopted by the association. b) Attend and participate in the meeting(s) of the association. c) Respect the rights of other members. d) Protect the interest of the members and the association. e) Contribute personal services for the common good of the association. f) Pay his/her monthly obligations as follows: BCS P52.00 (for three times charging per month) Direct Connection P62.00 (0-10 kWh) plus P6.2 per additional kWh g) Pay his/her financial obligations on time. h) Perform duties that may be assigned to him by the association. i) Use electricity properly. j) Perform duties that may be assigned to him/her by the association. k) Allow for on-the spot periodic inspections by the BAPA officials and authorized agencies. l) Report any act detrimental to the association committed by any fellow members and/or non-members. m) Promote the goals and objectives of the association, the welfare of its members and the association in general.
40

Annex 4

Section 5. Rights of the Members Each member shall have the right to: a) b) c) d) Vote. Hold elective office/position in the association. Participate in the associations affairs. Examine the books of accounts, records and proceedings of the association.

Section 6. Penalties for Various Offenses The association shall impose fines and/or penalties for the following offenses: a) Members who are unable to pay the one (1) month maintenance fee shall be disconnected from the service. The member is given a one (1) week extension to settle the amount due. b) Re-connection fee of Fifty Pesos (Php 50.00) shall be collected and full payment due prior to service reconnection. c) For Battery Charging Station (BCS) users who cannot pay the one (1) month charging fee, the battery will be confiscated by the ****** officers. d) A charge of Thirty Pesos (Php30, 00) shall be collected and full payment due prior to the release of the confiscated battery. e) Members who cannot attend a monthly meeting without justifiable cause, shall pay a fine of Twenty Pesos (Php 20.00) for the first absence, Fifty Pesos (Php 50.00) for the second absence, and One Hundred Pesos (Php 100.00) for any succeeding absences thereafter. f) A member should be present in the monthly meeting on or before the declaration of quorum, otherwise the member shall be considered absent. Section 7. Termination of Membership A member may terminate his or her membership by: Death. Resignation. Transfer of residence outside Barangay according to Article III, Section 3 (a). Expulsion after having been found guilty in accordance with Section 6 of this article. e) For any act or omission injurious or prejudicial to the interests or the welfare of the association. f) Other reasons the association deems deserving of membership termination. a) b) c) d)

ARTICLE IV MEETINGS AND POWERS OF THE MEMBERS Section 1. Regular and Special Meetings a) The regular General Meeting shall be held on the third Sunday of every
41

Annex 4 month. b) A Special General Assembly Meeting may be called by the Chairman at his or her discretion or upon request of any of the four (4) officers of the BAPA, or by a majority request from the members, provided that each member shall be notified of the date, time, place of meeting and the general nature of business to be taken up at least three (3) days before the date of such meeting. c) The officers shall hold a regular meeting once a month and shall hold a special meeting when urgent matters needing immediate attention arise. Section 2. Quorum At any meeting of the association, attendance of one-half (1/2) plus one of the registered members shall constitute a quorum. Section 3. Voting Each member shall have one vote which shall be exercised personally by every member on presented matters. Action on all matters shall be by viva voce. Any decision or motion shall be approved by a simple majority vote except on matters of dissolution. Amendments on financial matters shall require the affirmative vote of two-third (2/3) of all registered members. Section 4. Powers of the General Assembly - The General Assembly shall exercise the following powers in the association. a) b) c) d) e) To impose penalties for expulsion of guilty member/s. To elect Officers of the association. To remove any member or officer from the association. To approve amendments to the constitution and by-laws. To promulgate policies, rules and regulations of the association.

Section 5. Notice of Officers Meetings Notice of regular and special meetings of the officers and members shall be served by the Secretary in writing to each member at least three (3) days before said meeting. ARTICLE V THE OFFICERS Section 1. General Management The ****** (Name of BAPA) shall have the following officers: a) b) c) d) e) f) g) h) Chairman Vice Chairman Secretary Treasurer Auditor Meter-Readers/Collectors (for micro hydro) Technician (for PV) / Operators (for micro hydro) Linemen (for micro hydro)
42

Annex 4 Section 2. Terms of Office Duly elected officers of the *****(Name of BAPA) shall hold office for a period of two (2) calendar years. The external Auditor shall be excluded among the elected officers and shall be officially designated by the LGU through the Sangguniang Bayan. Section 3. Qualifications of Officers - Any member of the association who has sufficient time and the willingness to serve shall be eligible to be an officer of the association. Section 4. Removal from Office The officers of the *****(Name of BAPA) may be removed by a majority vote taken by the members who are entitled to vote at a special assembly called for such a purpose, after having been given the opportunity to be heard at said assembly. Section 5. Duties and Functions of the Officers: a) Chairman of the ******(Name of BAPA) shall have the following duties and functions: 1) 2) 3) 4) 5) 6) 7) 8) 9) Sets the schedule and calls for general and special assembly meetings. Convenes the officers regularly. Prepares reports and policies for approval by the general assembly. Implements approved policies. Maintains up to date records of documents and meetings. Assures deposits of Monthly Maintenance fee collections. Signatory as signatory for all financial transactions and business of the ***** (Name of BAPA). Submits quarterly reports to the Local Government Unit of ******. Recommends necessary sanctions to any operation and maintenance personnel involved in misconduct and/or irregularities.

b) Vice Chairman shall have the following functions: Coordinates and prepares venue of meeting in the area. Undertakes information drives. Coordinates/assists on seminars and training for the members. Undertakes/supervises disconnections and re-connections of households. Coordinates/assists in troubleshooting. Coordinates/assists on clearing of primary and secondary lines within the area. 7) Coordinates/assists the responsible staff for electrical wiring of houses within the area. c) The Secretary shall have the following functions: 1) Maintains the records of all meetings and proceedings of the association. 2) Maintains the records of the associations activities.
43

1) 2) 3) 4) 5) 6)

Annex 4 3) Perform other duties as directed by the Chairman. d) The Treasurer shall have the following functions: 1) 2) 3) 4) 5) Responsible for the collections, disbursement and remittances of bills, accounts and revenues deposits. Responsible for the records of monthly payment of each user. Takes charge of custody and disbursement of the funds, books and accounts. Perform other duties as directed by the Chairman. Paying out cashes to be needed as wages to persons who are engaged in full-time works as operator/technician and/or accountant and for other intended use such as to procure spare-parts under the control of the Chairman of *****(Name of BAPA). If the amount of cashes needed to be paid out is an amount exceeding the existing cash balance, the accountant will report to the Chairman of the ***** (Name of BAPA), and discuss with him/her alternate feasible financing options.

6)

e) The Auditor shall have the following functions: 1) Examines and audits the financial transactions of the association including its books of accounts, vouchers, cash and other accounts quarterly. Undertakes the inventory of all properties, funds securities, etc. of the association at least once every quarter. Reports to the committee and/or to the General Assembly all audit activities undertaken. Serve as signatory for the BAPA Bank Account.

2) 3) 4)

f) The Collector/Meter-Reader shall have the following functions: 1) 2) 3) 4) Undertakes meter-reading (if a meter is installed in a household) and collections of revenues of the ******(Name of BAPA). Reports illegal charging and pilferages. Remits collections to the Treasurer regularly. Ensures that payments are settled by the last day of payment of the monthly bill which is every third Sunday of the month. Location for payment of the connection fee and monthly maintenance fee will take place where the monthly meeting or General Assembly convenes.

g) Operators (for MHP) / Technician (for PV) shall have the following functions: Responsible for the maintenance of the micro-hydro power / Solar Home 1) System/ Battery Charging Station, and conduct periodical inspections. 2) Responsible to attend immediately to a reported user problem regarding
44

Annex 4 the system Responsible to report results of the conducted monitoring and inspections. Responsible to report to the BAPA, LGU and *****AREC if a given problem is outsider his or her technical expertise.

3) 4)

h) Linemen have the following functions: 1) Responsible for the maintenance of micro-hydro power, particularly the distribution line and conducting periodical inspections. 2) Responsible to attend immediately to a reported problem of the distribution line. 3) Responsible to report the results of the conducted monitoring and inspections. 4) Responsible to report to the BAPA, LGU and *****AREC if a given problem is outside his or her technical expertise. i) Maintenance of civil and mechanics functions and responsibilities which can be referred to in the operation and maintenance manual. Section 6. Privileges of the Officers The monthly honorarium of the BAPA officers: a) b) c) d) e) f) g) Chairman Vice-Chairman Secretary/Treasurer Auditor Collector/Meter Reader Operator / Technician (2) Lineman (2) - Php ***** - Php ***** - Php ***** - Php ***** - Php ***** - Php ***** - Php *****

Discussed and approved during the First General Assembly conducted on the 19th day of November 2008.

ARTICLE VI FINANCIAL MANAGEMENT Section 1. Finance Financial sources are the: a) b) c) Membership (Registration) Fees Monthly Maintenance Fees Penalty Fees

Section 2. Finance description a) b) Membership fees will constitute the start-up capital of *****(Name of BAPA). Monthly maintenance fees and other funds are to be used every month for the
45

Annex 4 following items: Honorarium Office supplies Repair and maintenance

ARTICLE VIII AMENDMENTS Section 1. Proposal - Any member may present any proposal for amendment of the by-laws during the regular and/or special meetings attended by the members. Section 2. Approval - Proposal for amendments shall be approved upon by a simple majority of affirmative votes of taken by the members. Adopted and approved at Bgy. *****, Municipality of *****, Province of ***** this _____ day of ___________ 200_ by the majority of the members of the association. NAMES AND SIGNATURE OF MEMBERS PRINTED NAME
_____________________________ _____________________________ _____________________________ _____________________________ _____________________________

SIGNATURE
___________________________ ___________________________ ___________________________ ___________________________ ___________________________

_____________________________ ___________________________ SIGNED IN THE PRESENCE OF:

_____________________________ Signature over Printed Name

___________________________ Signature over Printed Name

We, the undersigned, constituting a majority of the Board of Directors of the ******(Name of BAPA) do hereby certify that the foregoing instrument is the code of By-laws of the said Cooperative.

___________________________ Chairman
46

______________________________ Vice-Chairman

Annex 4

___________________________ Director

______________________________ Director

___________________________ Director

______________________________ Director

__________________________ Director

_______________________________ Director

___________________________ Director

47

Annex 5

Annex-5 Sample Tariff Setting

Why we have to set tariffs? For the projects sustainability, the project should be financially stable and capable of supporting the projects operation and maintenance. Before the start of the project, a consultation meeting with the beneficiaries is conducted to determine their capacity and willingness to pay which will serve as the foundation for future tariff setting.. 1. Importance of tariff Setting Tariff setting is the primary instrument of economic regulation. A tariff provides economic signals, which determines the volume and nature of demand and supply. Tariff setting goes beyond cost recovery, since a tariff is a toll reflecting public policy that can be used for a variety of social, economic and financial purposes. A tariff, in contrast is also a tool to help manage the utility/project

2. Fundamental Principles of Tariff Policy Social Tariffs should be equitable and affordable. The amount individual users pay for services should generally correlate to their usage amount of that service. Tariffs must provide access to basic services for everyone. This should include poor households. It must ensure the extension of services to all. The tariff structure and process should be simple and easy to implement.

Economic Tariff should compare relatively well to other tariffs in the same industry, i.e. they must be relatively cheaper than, or, at the same level with tariffs in other municipalities.

48

Annex 5

Financial Whenever feasible, the tariff should be cost effective and cost reflective; Tariffs must reasonably reflect the cost associated with rendering the service; including capital, operation, maintenance, administration, replacement and interest charges; Tariffs must be linked to unit costs and efficiency improvements. Tariffs should promote sustainability of service provision; All costs related to providing the service must be recovered through the tariff.

3. Common Goals in Setting Tariffs Good Governance applies to tariff setting in a variety of ways. The following focuses on three aspects of good governance that can affect the tariff setting process and tariff structure. a) Transparency - The public should be able to understand the tariff setting process, and how the charges were set for every type of customer. b) Simple The charges resulting from the tariff should be clear and understandable, so that customers can understand how they might modify their use of the service to reduce their charges. c) Predictable The tariff should not be disruptively erratic. Otherwise rational private decisions, especially investment decisions and others with long-term implications should be possible. Financial Sustainability Sufficient revenues to sustain ability of the project Economic Efficiency Ensure tariffs reflect economic cost of providing service Fair Pricing Beneficiaries pay the net social cost associated with the use of the service 4. Ideal Tariff Structure Below is the structure that we derive the calculation for the monthly tariff rate from. Extracting from the Running Cost (Operation & Maintenance + BAPAs honorarium), we can calculate the monthly tariff rate of the household-consumers.
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Annex 5

Usage Charge (variable per kWh) or Consumption Rate Charge per unit of the service supplied. A usage charge may vary across customers, across time, or for different levels of use. A user charge requires metering, and that meters are installed and read for individual customers. Since it involves metering, a usage charge can be used directly to identify customers eligible for a special affordable rate.

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Annex 5 Fixed Charge (flat rate) or Fixed Tariff Charge for using the service, where the charge does not depend on the amount used. Tariff consisting only of a fixed charged per billing period.

5. A Sample of how the Tariff Rate is derived Usage Charge or Consumption rate

Each month on the meter inspection day, the reading of your meter is taken in order to determine the amount of electricity you have used. Calculation Formula: Bill Amount = Minimum or Basic Charge + Electricity Consumption kWh 0-10 Every 1kW 15 16 17 20 21 30 31
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Basic charge Over 10kWh

Example

Peso 100 10 150 160 170 200 210 300 310

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For the consumption tariff rate, the member-consumer together with the proponent will conduct a consultation meeting to set the rate of basic charges and how much energy that amount should equal in Pesos per kilo watt hour (kWh)(e.g. P100/0-10kWh). The excess of this set amount will be charged in Pesos per kWh (e.g P10/kWh). The sum of both of these amounts (one set and one fluctuating) will comprise the total equaling the consumption tariff rate. Fixed rate (Flat rate)

Applying a flat tariff rate to all consumers in each of the consumer groups is a simple and straight-forward approach to tariff setting. Although calculating the fixed charge is easy, it is not easy to ensure that the resulting charges will be fair to individual customers. So an important part of setting fixed charges is to subsequently assess the fairness of the resulting charges. Calculation Formula: a) Total numbers of users (HH) divided by 12 months equals the amount per user or O&M/month = O&M (total) No. of HH 12 mos. b) Honorarium of BAPA divided by number of users divided by 12 months or Honorarium/month = PC no. of HH 12 mos c) Monthly tariff rate = O&M/mo. + PC/mo Note: In setting the fixed tariff rate, we can use the minimum income and expenditures of each household based on results taken from the social survey. Further, an expense for the use of kerosene is also one of the baselines for calculating the monthly tariff. This is both applicable to micro-hydro and Solar PV projects. For distributive justice (helping the poor satisfy their basic needs) and economic efficiency, the usage charge is the most important component of a tariff. The usage charge also allows customers the opportunity to reduce their charges to as low a level as desired. A fixed tariff should be consistent with helping the poor satisfy their basic needs; wise application of the usage charge brings this goal all the more within reach for those who would need it the most.. Usage charge is quite fair compared to other tariff settings since the billing is objectively based on the amount of electricity used which is monitored from each
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Annex 5 household via the electric meter. However, in some barangays usage of the fixed rate can be a problem especially when it comes to multiple electrical appliance use. Improper disclosure with regards to the specific number and kind of appliances being used results in improper power plant operations and maintenance and a struggling power association (BAPA) that is unable to effectively cope with the projects maintenance requirements due to the low collection of monthly tariffs that were based on false household inventory declarations.

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Annex 6

Annex-6 Official Registration of BAPA

Official Registration of BAPA Once the BAPA is organized, not only should its roles and purpose be clearly defined for effective management and collection of monthly tariffs but it should also have a plan to bring in additional income through the creation of livelihood activities in the area. Income generation activities will help to improve the living conditions of all residents of the whole Barangay, not just BAPA members. It will also increase the average income of beneficiaries allowing for stable operation and maintenance of the system. Renewable Energy projects are not only for household or lighting purposes. The excess power can be used also for the livelihood component of the project. And once the livelihood activities are established and income flow becomes stable, you can register your BAPA organization as a cooperative in order to secure a legal personality which can officially help the development of the organization. How to Organize a Cooperative? Organizing a cooperative can be both complex and simple. It requires, first of all an understanding of the basic needs of the cooperative members and demands patience from the co-organizer who must treat the cooperative goal and objectives, its visions and long term goals, as a real part of the members lives. What is a Cooperative? A cooperative is a duly registered association of persons held together by a common bond of interests, who have voluntarily joined together to achieve a lawful common social or economic end, making equitable contribution to the capital required and accepting a fair share of the risks and benefits of the undertaking in accordance with universally accepted cooperative principles. What is the benefit of the BAPA registration? Once you have organized your cooperative, your work does not end there. The cooperative must obtain a legal identity, so the cooperative can: Borrow money Sell its goods and services Deliver goods Enter into business transactions By forming a cooperative you pool money, human resources and talent to build capital and work together to produce more goods and raise incomes. Through a cooperative,
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Annex 6 you can look for other sources of loans at low interest rates borrowing from informal lenders or users. The cooperative can also become a vehicle for marketing your products. The Cooperative Development Authority (CDA) is the only government agency empowered to register all types of cooperatives.

1. What are the types of Cooperative? The following shows the different types of cooperatives: Beneficiaries Cooperative -the primary purpose is to procure and distribute commodities to member and non-member Producer Cooperative undertake joint production whether agricultural or industrial Marketing Cooperative - engages in the supply of production inputs to members, and markets their product Service Cooperative engages in medical and dental care, hospitalization, transportation, insurance, housing, labor, electric light and power, communication and other services Multi-Purpose Cooperative- combines two (2) or more of the business activities of these different types of cooperative

2. General Steps in forming a Cooperative Basically, there a six (6) steps in setting up a cooperative. 1). Get Organized At least fifteen (15) members Determine the common problems and basic needs Include addressing production increases, power generation, banking and insurance and other similar needs Determining the problems and needs will also help classify the kind of a cooperative you will be organizing. Even before a coop is set up, a dedicated core group of people must take care of organizing and handling the necessary paper work. From this core group, working committees may be formed to keep things moving. These committees may be given charge of the membership, finance, executive, and secretariat facets of the coop to name a few.
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Annex 6

2). Prepare a general statement called an Economic Survey. This statement will help you measure your cooperatives chances of success. 3). Draft the cooperative by-laws The by-laws contain the rules and regulation governing the operation of the cooperative. 4). Draft the articles of cooperation Indicates the name of the cooperative, members, terms of existence and other pertinent details about your cooperative 5). Secure a bond for your accounting officers (normally the treasurer, or treasurer and the manager) The amount of the bond is to be decided upon by the Board of Directors, based on the initial network of the cooperatives which includes the paid-up capital, membership fees and other assets of the cooperatives at the time of registration. 6). Register your Cooperative with the Cooperative Development Authority (CDA) You must submit four (4) copies each of the Economic Survey, By-Laws, and articles of Cooperation and Bond of Accountable Officer(s). 3. How to Manage your Cooperative? By organizing and registering a cooperative, you have taken the first steps towards helping prospective cooperative members make fuller use of their resources. The next steps require certain knowledge of management pertaining to the provisions of laws affecting cooperatives, and most importantly, channeling the coops working capital into productive investments so that they will grow. Basic Organizational Structure of a Cooperative Chairman Vice-Chairman Treasurer Secretary 4. How Soon Should the CDA Act On Your Application for registration? Within 30 days, upon receipt of the complete documents. If theres no action within 30 days, the application is considered approved, unless the application itself causes the delay.
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Annex 6

Two (2) Types of application: 1. Regular lane Application 1 month to 1 1/2 months (with complete documents) 2. Fast lane Application I day (with complete documents) 5. What should you do if the Application is denied? If the application is denied, you may appeal to the Office of the President. If the Office of the President fails to act within 90 days from the filing of appeal, the application is automatically considered approved. 6. What Evidence Confirms the Approval of your Application? If your application has been approved, the CDA will give you a Certificate of registration. The certificate confirms that your cooperative has been duly registered. 7. Is Cooperative required to be audited annually? Yes, Cooperatives are subject to an annual audit by an auditor who is independent of the cooperative being audited and of any subsidiary of the cooperative and is a member of an accredited professional accounting organization or a cooperative auditors association with similar qualifications. 8. Is there a Need for an Annual Report? Every fiscal year, an annual report detailing the affairs of the cooperative must be given to each member, the federation/union of which it is affiliated and the CDA. Failure to file the annual report may result in the cancellation of the certificate of registration. 9. Can the CDA Intercede on Behalf of a Coops Member? If the Board of Directors does not call regular or special meetings of the general assembly, the CDA can, through a petition of 10% of all members, issue an order directing the board to call such meetings. The CDA may also call special meetings for the purpose of reporting to the members the results of an audit, examination, or other investigation of the cooperative ordered or made by it.

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Annex 7

Annex-7 Simple Bookkeeping and Financial Management

For newly established organizations like the BAPA, basic financial management skills should be taught and cultivated in accordance with established financial controls to ensure integrity of the bookkeeping process. Basic skill development should begin in the critical areas of cash management and bookkeeping. Importance of Bookkeeping and Accounting: Aid to Management It provides financial information essential to effective management/organization and work. Helps management in planning, organizing, evaluating, controlling or correcting various business activities. Reference It removes the limitations of memory by recording business transactions chronologically, serving as a future record and securing the organizations financial status. Basis for Tax Assessment It helps in assessing the tax liability of the organization regarding income, sales and other business taxes. Evidential matter It can serve as potential evidence in the court of law or a legal investigation Tool to evaluate management performance It helps to know the status and financial condition of the organization

Guidelines of BAPA Financial Management The Proponent/Implementer shall assist the BAPA in the adoption of guidelines in the collection, safekeeping and disbursement of collected payments. The following defines the procedures, among others, how the collected fees shall be deposited for safekeeping and the manner of maintaining collected payments: 1) to: a) Rural Bank operating in the area; or, b) Local Cooperatives
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Place of Deposit The Barangay Power Association (BAPA) should deposit collected fees either

Annex 7

2)

Bookkeeping and Reporting. The BAPA shall record all financial transactions especially the income and expenses of the organization and prepare regular financial report for submission to DOE. The report shall highlight the balance of the collected funds and the efficiency of the collection. Payments for Project Sustainability.

3)

The BAPA must be intended exclusively for the maintenance and operation of the project, and its sustainability. This shall involve repair and maintenance of the RE systems, payment for the services of the operator of the power plant and other operational expenses. Financial Statements 1. Income statement reports the revenues earned and all the expenses shows the revenues and expenses and the difference (which may be the net income or net loss) 2. Cash Receipt and Disbursement Report Reports the total amount of cash received and total amount of payments made and the cash balance period BAPA Financial Forms: For easy evaluation and auditing of the BAPA Organization financial account, a standardized form was distributed to each organized BAPA. 1. Individual Ledger Account This will help the Secretary /Treasurer and the Auditor monitor members-consumers efficiency in paying their monthly bills. The forms include the details of payments made by each member-consumer. This form is also applicable both for the fixed rate (without watt meter) and the consumption rate (with watt meter).

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Financial Balance Sheet

Name of Beneficiary: Year : 2008 Monthly Billing Amount (P)
(ex .) 100 100

Month January February March April May June July August September October November December Total Payment/Balance

Date of Payment
January 20 February 1

Payment (P)
50 25

Total Balance (P) Outstanding Balance (P)

50 75 50 125

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2. BAPA Account Sheet This account sheet will enable the association to clearly see the income and expenses incurred every month. The income column includes the collections per month and other related revenues.

BAPA Monthly Account Sheet

DATE ITEM INCOME (P)
20,000

EXPENDITURE (P)
5000

BALANCE (P)
15000

Receipt Number

1/1/15 Flat Belt

Total

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Annex 8

Annex-8 Safety measures for the use of electricity

Electricity is a basic part of nature and its one of our most widely used forms of energy. Despite its great importance in our daily lives, most of us rarely stop to think what life would be without electricity. Yet like air and water, we tend to take electricity for granted. Everyday, we use electricity to do many jobs for usfrom lighting and heating/cooling our homes, to powering our televisions and computers. Electricity is a controllable and convenient form of energy used through a variety of appliances to generate heat, light and many different forms of power. In preventing electrical accidents, a little care and vigilance goes along way to help avoid potential damage. Here are few reminders to keep in mind. General Safety When not using, unplug all small appliances. Use the correct fuse size. Over or under-sized fuses could start a fire Never replace a busted fuse with other materials. Wires and other conductors used in place of the fuses may not be able to isolate the electric circuit in the case of a short circuit. Avoid Octopus Connections. Overloading might occur if multiple cords are connected to outlets designed only for one or two plugs. Secure loose electrical cords. Family members might trip over wires that are hanging loose along pathways. If light switches or outlets feel warm when turned on or in use, turn them off. Call a qualified electrician to immediately check the wiring. If plugs seem to fit loosely in a wall outlet, check the plugs or the outlet. A loose or poor electrical connection between the plug and the outlet may cause overheating. Pull the plug, not the wire. Pulling the wire itself might cause the insulations and wires to snap or twist. Use outlet covers and outlet plates to help prevent electrocution. These can help prevent electric shock and possible electrocution. Never try to repair electrical products yourself unless you are a qualified electrician.

Electrical Safety for Households Bedroom Safety Use light bulbs of specified wattage for lamp or lighting fixture. A bulb of improper wattage or the wrong type may lead to overloading and cause fire. Make sure light bulbs are screwed in securely. Loose bulbs may overheat. Dont place any electrical appliances near water in your sink or bathtub. Appliances that are used near water should be unplugged when not in use. Keep combustible materials away from lamps and other sources of heat. Clothing,
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Annex 8 curtains, newspaper, etc. can burn or catch fire easily.

Living Room Safety Keep small metal objects away from TV sets. Paper clips, nails and other small objects are conductors of electricity. They will cause electric shock. If an appliance repeatedly blows a fuse, trips a circuit breaker or causes an electric shock, unplug it and have it repaired or replaced immediately. Dont run over or tramp on electrical cords under rugs, carpets or furniture. Walking on or tramping on cords can cause wire breakage and possibly cause a fire. Check all entrainment and computer equipment. Make sure all equipment and electrical appliances are in good condition and working properly. Look for cracks in or damage to wiring, plugs and connectors. Kitchen Safety Unplug the toaster or toaster oven before removing any stuck food. Use the proper type of plugs for the outlet. If your appliances have three-prong plugs and your kitchen has only two-conductors outlets, do not cut off the ground prong (the third/bottom prong) from the plugs; instead, convert your outlet into a 3-wire outlet especially for appliances with motors like refrigerators, washing machines, air conditioners and the like. Consult a qualified electrician if necessary. Never force a plug into an outlet if it doesnt fit. Circuit breakers and fuses should be of the correct size for the circuits. If you do not know the correct size, have an electrician identify and label the size to be used. Safety Rules during Rains and Floods Power lines sometimes break in bad storms. So beware of and stay away from fallen power lines. Never fly your kite near power lines especially on rainy days. A wet kite string is a conductor of electricity. If an electric appliance falls into water, unplug it before you retrieve it even if it is switched off. Stay away from water while using an electric appliance; you could be electrocuted. Dont wash an appliance using water or any other liquid unless the manufacturers directions specify that it is safe to do so. Shut down the main switch if the house is flooded. If flood waters rise continuously in your area ask your electric company to cut it off. In case of power failures, turn off and unplug all appliances. If your hands are wet do not touch electric sockets or any item that is powered by electricity.

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Department of Energy
Energy Complex Merritt Road, Fort Bonifacio, Taguig City, Metro Manila TEL: 840-14-01 to 21 FAX: 840-18-17