Exam Planner for BBA

Business Organization
By Dr. Vineet Walia
Dr. Pradeep Tomar

Unit-1
Question-1 What is the definition and concept of Business? Explain the nature and scope of business? Ans : BUSINESS
Business is an economic system in which goods and services are exchanged for one another or money, on the basis of their perceived worth. Every business requires some form of investment and a sufficient number of customers to whom its output can be sold at profit on a consistent basis. Business can also be defined as the Activities connected with the production or purchase and sale of goods or services with the object of earning profit are called business activities. Mining, manufacturing, trade, transportation, insurance, banking are business activities. Thus business may be defined as an economic activity involving regular production or purchase and distribution of goods and services with the objectives of earning profits. A Business is also known as company, enterprise, or firm. It is a legally recognized organization designed to provide goods, services, or both to consumers or tertiary business in exchange for money.[1] Businesses are predominant in capitalist economies, in which most businesses are privately owned and typically formed to earn profit that will increase the wealth of its owners. The owners and operators of private, for-profit businesses have as one of their main objectives the receipt or generation of a financial return in exchange for work and acceptance of risk. Businesses can also be formed not-for-profit or be state-owned.

The etymology of "business" relates to the state of being busy either as an individual or society as a whole, doing commercially viable and profitable work. The term "business" has at least three usages, depending on the scope the singular usage (above) to mean a particular company or corporation, the generalized usage to refer to a particular market sector, such as "the music business" and compound forms such as agribusiness, or the broadest meaning to include all activity by the community of suppliers of goods and services. However, the exact definition of business, like much else in the philosophy of business, is a matter of debate and complexity of meanings.

Nature and characteristics of Business:

Business is very complex and dynamic in nature as it has very far reaching impacts on society, nation and rather the whole world as now Business has become a global activity because of easy communication and wider connectivity. The nature of business is best understood on the basis of its characteristics or features which are as follows: 1. Business is an economic activity 2. It includes the activities of production or purchase and distribution. 3. Business deals in goods, ideas and services. 4. It implies regularity of transactions. 5. It aims at earning profits through the satisfaction of human wants. 6. It involves risk; it is not certain that adequate profit will be earned. 7. Business creates utilities and utilize societal resources.. 8. Business serves a social purpose by improving peoples standard of living. 9. Business creates employment opportunities for the people in the society. 10. Business keeps a society and a nation economically independent and strong.

Question-2 Distinguish the Business, Profession and Employment or sevices as economic activities. Ans : Business, Profession and Employment or Services are the significant types of
Economic Activities. When a person is regularly engaged in a particular economic activity, it is

known as his or her occupation or vocation. Occupations may be classified into three categories (i) Business, (ii) Profession and (iii) Employment (Service).

Business:
Activities connected with the production or purchase and sale of goods or services with the object of earning profit are called business activities. Mining, manufacturing, trade, transportation, insurance, banking are business activities. Thus business may be defined as an economic activity involving regular production or purchase and distribution of goods and services with the objectives of earning profits. The main characteristics of Business are as follows ; 1. Business is an economic activity 2. It includes the activities of production or purchase and distribution. 3. Business deals in goods, ideas and services. 4. It implies regularity of transactions. 5. It aims at earning profits through the satisfaction of human wants. 6. It involves risk; it is not certain that adequate profit will be earned. 7. Business creates utilities and utilize societal resources.. 8. Business serves a social purpose by improving peoples standard of living. 9. Business creates employment opportunities for the people in the society. 10. Business keeps a society and a nation economically independent and strong.

Profession:
Any activity which requires special knowledge and skill to be applied by an individual to earn a living is known as profession. For example doctors, teachers, lawyers, engineers and

accountants are engaged in profession. Profession involves intellectual activity. It is not a mechanical or routine operation. The main characteristics of profession are (i) Every profession requires special knowledge and training. (ii) The primary objective is to render service. (iii) The service cannot be substituted by another individual. (iv) Every profession is regulated by a professional body. For example the profession of Chartered Accountants is regulated by the Institute of Chartered Accountants of India.

Employment
When a person works regularly for others and gets wages/salary in return, he is said to be in employment. Thus factory workers, office assistants and managers are said to be in employment. Those in employment are called employees. Employment may be in government department or in private organisation. It may be full-time or part-time, permanent or temporary. The main features of employment are : (i) (ii) (iii) Employees always work for others. There are certain terms and conditions of work. The people involved earn fixed income.

Vocation Vocation means an occupation which involves the use of some basic skills which can be developed by practice. Type-writing, tailoring, laundering, carpentry etc. are some examples of vocation. Those who wish to get employed after completing secondary education may acquire the basic skills required for any vocation.

Distinction between Business, Profession and Employment

Basis 1. Primary Objective 2. Reward 3. Nature of work Business Earning profit Profit Production of purchase and sale Profession Rendering paid service Professional fee Expert service Professional training Employment Earning wages/salary Salary/wages Job performance As per the need of the employer

4. Qualifications Undefined

Question- 3 Define and explain the concept of Business as a systems. What is the scope of Business in this modern corporate world? Or Question-4 What do you mean by the Concept of Business as a system? In this highly competitive world how the scope of business can be explained? Ans : Business as a System-The concept of Business as a system is a concept which is very
dynamic and comprehensive. If we have to understand the concept of Business as a system we have to know about both Business Processes and Business system in detail so that we can understand the concept of Business as a System. . Business Process A business process is a kind of process in the domain of business organizational structure and policy for the purpose of achieving business objectives. Most people intuitively understand
a business process to be a procedure or event with the purpose of reaching a goal. When looking at our UML Airport we can find many different business processes and goals:

The goal of our passenger is to go on vacation. To achieve this goal, he has to book a flight and hotel, pack his bags, drive to the UML Airport, check in and board his airplane, exit the plane at his destination airport, go to the hotel, move into his room, and unpack his bags.

The owner of the newsstand at the UML Airport wants to sell her goods. For this, she buys items inexpensively and sells them to her customers at a higher price. In order for passengers to check in at the UML Airport, an employee of passenger services accepts their tickets and luggage, inquires about their seat preferences, and uses an IT system. By the end of the procedure, the passengers receive their boarding passes on which their reserved seats and the appropriate gates are marked. As we can see, business processes are often completed in several steps. These steps are also referred to as activities, and have to be completed in a predetermined order. The newsstand owner cannot sell any goods unless she has purchased them before hand. A passenger packs his or her suitcase before he or she drives to the airport. The employee of passenger services at the check-in counter can only issue a boarding pass after check-in is completed :

Figure - Activity of the business process Passenger Services Activities can run sequentially or in parallel. Thus, a passenger can buy a bottle of whiskey in the duty-free shop, while his or her luggage is being loaded into the Airbus 320 to London. Individual activities can be organizationally distributed. The check-in procedure takes place at the check-in counter and is performed by an employee of passenger services, while the subsequent boarding occurs at a different location and is performed by different employees of passenger services. Usually, the activities of a business process are interdependent. This interdependency is created by the interaction of all the activities belonging to a business process that pursue one common goal. A process is a coordinated (parallel and/or serial) set of process activity(s) that are connected in order to achieve a common goal. Such activities may consist of manual activity(s) and/or workflow activity(s). According to this definition, a process is a set of activities that occur in a coordinated manner, either in parallel or one after another, and that pursue one common goal. These activities can be performed manually or when supported by an IT system. A business process is a kind of process in the domain of business organizational structure and policy for the purpose of achieving business objectives.

Business Systems
So far, we have explained business processes. Business processes are dynamic in nature and involve activities. However, if we want to look at the entire business system, we also have to consider the static aspects. This involves, for instance, the organizational structures within which business processes are conducted. This also involves various business objects and information objects, such as tickets or orders. For the static and dynamic aspects as a whole, we use the term business system.

In business terminology, a business system refers to the value-added chain, which describes the value-added process, meaning the supply of goods and services. A business can span one or several business systems. Each business system, in itself, generates economic benefit. Thus, the business administrative meaning of business system does not differ very much from our use of the term business system. We also refer to the results of a business system as functionality. For the analysis and modeling of a business system it is important to define system limits. A business system that is to be modeled can span an entire organization. In this case, we talk about an organization model. It is also possible to consider and model only a selected part of an organization. In our case study, an IT system is to be integrated into the Passenger Services operation. Therefore, it is sufficient to observe this operation and to narrow the business system to Passenger Services only. Passenger Services is a division within the UML Airport, with employees, organizational structure, an IT system, and defined tasks (Figure). The surrounding divisions, such as baggage transportation or catering, also belong to the UML Airport, but not to our business system. So, we will treat them like other, external, business systems:

Figure - System boundary during analysis of the business system We are not interested in any of the external business systems as a whole, but only in the interfaces between them and our business system. For instance, the staff of passenger services need to know that they have to transfer passengers luggage to baggage transportation, so that it can be loaded into the airplane. Of course, for this, passenger services have to know how baggage transportation accepts luggage, so that it can be made available accordingly. It is possible that the IT systems of passenger services and baggage transportation will have to be connected, meaning that interfaces will have to be created. On the other hand, passenger services are completely unconcerned with how baggage transportation is organized, and whether each suitcase is individually carried across the runway or carts are used to transport luggage to the airplane. Using UML to Model Business Processes and Business Systems Before we move on to the modeling of business processes and business systems with UML, we should ask ourselves whether UML is even suitable for the modeling of business processes and business systems. For this purpose we will take a look at UMLs definition by OMG (Object

Management Group Inc.the international association that promotes open standards for object-oriented applications, which publishes each version of UML that is submitted for standardization at www.omg.org): This definition indicates that UML is a language for the modeling and representation of systems in general, and thus, also of business systems. In any case, UML fulfills at least one of the requirements of business-system modeling: it reflects various views of a business system, in order to capture its different aspects. The various standardized diagram types of UMLmeet this requirement, because every diagram gives a different view of the modeled business system.

Scope of Business:
The scope of business is very wide. It includes a large number of activities which may be classified under two broad categories, namely, Industry and Commerce. A description of the activities which come under these two broad categories is given below. 1.6.1 Industry : The activities of extraction, production, conversion, processing or fabrication of products are described as industry. These products of an industry may fall under any one of the following three categories: (a) Consumers Goods : Goods used by final consumers are called consumers goods. Example of consumer goods Edible Oils, Cloth, Jam, Television, Radio, Scooter, Motor Car, Refrigerator, Cell phone etc. come under this category. (b) Capital Goods : Goods used in the production of other goods are described as produces goods. Steel produced by steel plant is used for fabrication into a variety of products such as motor cars, scooters, rail Locomotive engines, ships, surgical instruments, blades, etc. Similarly machine tools and machinery used for manufacturing other products also come under this heading. These are also called capital goods. (c) Intermediate Goods : There are certain materials which are the finished products of one Industry and become the intermediate products of other industries. A few examples of this kind are the copper industry, the finished products of which are used in manufacturing Electrical Appliances, Electricity Wires, Toys, Baskets, Containers, and Buckets.

Question -5 What are the major characteristics of business and briefly explain the nature of business?

Ans :
Business may be defined as an enterprise engaged in the production and distribution of goods for sale in the market or rendering service at a price. Business may be defined as human activities directed towards providing or acquiring wealth through buying and selling goods". This definition includes activities relating to the production of goods. A vital omission is 'services'. Business includes rendering of services also. The main characteristics of business are; 1. Entrepreneur:- There must be someone to take initiate for establishing a business. The person who recognises the need for a product or service is known as entrepreneur. The entrepreneur is a key figure in the process of economic growth. The quality of entrepreneurship exiting in any region determines to a large growth. The quality of entrepreneurship existing in any region determines to a large extent the development of that region. The entrepreneur visualizes a business, combines various factors of production and puts them into a going concern. 2. Economic Activities:- A Business includes only economic activities. All those activities relating to the production and distribution of goods and services are called economic activities. These activities are under-taken with economic motive. Business is carried on with a profit motive. Any activity undertaken without economic consideration will not be a part business. So, business covers only economic activities. 3. Exchange of Goods and Services: A business must involve exchange of goods and services. The goods to be exchanged my either be produced or procured from other sources. The exchange of goods and services is undertaken with profit motive. Production or purchasing of goods and services for personal consumption do not constitute business. The purchase of goods by a retailer constitutes business while the purchase of goods by a consumer is not business. The purchase of goods should be to sell them again. The same principle is applicable to services. If a person cooks his food at home it is not business, but if the same person cook at a restaurant, it is business, because he exchange his services for money. 4. Profit Motive:- The profit motive is an important element of business. Any activity undertaken without profit motive is not business. A businessman tries to earn more and more profits out of his business activities. The incentive for earning profits keeps a person in business and is also necessary for the continuity of the business. This does not mean that there will not be losses in business. The object of starting a business is to earn profit through there may be losses. The profit motive does not entitle a businessman to start exploiting the consumers. The responsibility of business towards society restricts a businessman from earning exorbitant profit. The business activity will flourish more when the business serves the society. 5. Risk and Uncertainty:- The business involves larger element of risk and uncertainty. In fact a business tries to foresee any future uncertainties and plan his business activities accordingly.

The factors on which business depends are never certain, so the business opportunities will also be uncertain. These may be shift in demand, strike by employees, floods, war, fall in prices, fluctuations in money market etc. If a businessman is able to foresee uncertainties and is able to bear them then he will successful, otherwise he may be forced out of business. The risk element in business keeps a person vigilant and he tries to ward off his risk by executing his policies properly. 6. Continuity of Transactions:- In business, only those transactions are included which have regularity and continuity. An isolated transaction will not be called business, even if the person earns from that deal. A person builds a house for himself, but later on sells it on profit. We will not sell them, this will be called business. So the transactions should have continuity and regularity, otherwise they will not be a part of business. 7. Creation of Utility:- The goods are provided to the consumers as per their linkings and requirements. Business crates various types of utilities ion goods so that consumers may use them. The utility may be form utility, place utility, time utility etc. When raw materials are converted into finished goods, it creates from utility. The goods are transported from the places of production to the ultimate consumers; it creates place utility. In the present industrial world, production is not done only for the present but it is undertaken for the future also. The process of storing goods when they are not required and supplying them at a time when they are needed is called creation of time utility. So the business creates many utilities in goods so that the consumers may use them according to their preferences and needs. 8. Organisation:- Every enterprise need an organisation for its successful working. Various business activities are divided into departments, sections, and jobs. An organisation creates the framework for managerial performance and helps in coordinating various business activities. A proper oganisation is helpful in the smooth running of the business and helps to achieve its objectives. 9. Financing:- Business enterprises cannot move a step without finance. The finances are required for providing fixed and working capital. The availability of other factors of production also depends upon the availability of finances. After estimating its financial requirements, the businessman tries to find out the sources from which these requirements will be met. A proper capital structure is must for the success of the business. 10. Consumer Satisfaction:- The utilities of business is to supply goods to the consumers. The foods are produced for the consumers. If the consumer is satisfied, then he will purchase the same thing again, otherwise he will for in for an alternative commodity. The business should try to satisfy the consumer so that the demand for his products is maintained. The existence and expansion of business depends upon the liking of the consumers for the products of that business. The businessman should try to produce goods according to the linkings and tastes of consumers. The commodities should be made available when they are needed. Business and consumers exist for each other.

11. Satisfying Social Need:- The business should aim at serving the society at large. The business is a socio-economic institution. It must look to the public good. A great emphasis is laid, now-a-days, on the social aspect of business and social obligations of business. It is not only the public which needs business but business also needs public support. S business must serve public purpose.

Nature of Business
Business by nature is a decision-making organization involved in the process of using inputs to produce good and/or provide services.. Businesses exist to satisfy the needs and wants of people, organizations, and governments. The nature of business is best understood on the basis of its characteristics or features which are as follows: 1. Business is an economic activity 2. It includes the activities of production or purchase and distribution. 3. It deals in goods and services. 4. It implies regularity of transactions. 5. It aims at earning profits through the satisfaction of human wants. 6. It involves risk; it is not certain that adequate profit will be earned. 7. It creates utilities. 8 . It serves a social purpose by improving peoples standard of living 9. Business denotes creation of utility and service for satisfaction of human wants. Business helps in the creation, distribution and production of utilities. 10. Business activities are recurring in nature. Recurring purchase and sales are regarded as identifying marks of the business. 11. Business provides a way of living to the businessman because he intends to earn profit. 12. Business activities are not sided affairs because both the parties are benefited.

Question-6 What are the various major objectives of Business?

Or Question-7 What do you understand by economic and social objectives of business? Ans : Objectives of Business - Meaning
An objective is something you want to achieve. You may have many objectives in mind; one could be to perform well in the examination. Similarly, business objectives are something which a business organization wants to achieve or accomplish over a specified period of time. These may be to earn profit for its growth and development, to provide quality goods to its customers, to protect the environment etc. These are the objectives of business. In the following section let us classify the objectives of Business Classification of Objectives of Business It is generally believed that a business has a single objective, that is, to make profit. But it cannot be the only objective of business. While pursuing the objective of earning profit, business units do keep the interest of their owners in view. However, any business unit cannot ignore the interests of its employees, customers, the community, as well as the interests of society as a whole. For instance, no business can prosper in the long run unless fair wages are paid to the employees and customer satisfaction is given due importance. Again a business unit can prosper only if it enjoys the support and goodwill of people in general. Business objectives also need to be aimed at contributing to national goals and aspirations as well as towards international well-being. Thus, the objectives of business may be classified as -

a. Economic Objectives
b. Social Objectives c. Human Objectives d. National Objectives e. Global Objectives Now we shall discuss all these objectives in details.

Economic Objectives
Economic objectives of business refer to the objective of earning profit and also other objectives that are necessary to be pursued to achieve the profit objective, which include, creation of customers, regular innovations and best possible use of available resources. Let us learn about these.

i. Profit earning Profit is the lifeblood of business, without which no business can survive in a competitive market. In fact profit making is the primary objective for which a business unit is brought into existence. Profits must be earned to ensure the survival of business, its growth and expansion over time. Profits help businessmen not only to earn their living but also to expand their business activities by reinvesting a part of the profits. In order to achieve this primary objective, certain other objectives are also necessary to be pursued by business, which are as follows: Creation of customers A business unit cannot survive unless there are customers to buy the products and services. Again a businessman can earn profits only when he/she provides quality goods and services at a reasonable price. For this it needs to attract more customers for its existing as well as new products. This is achieved with the help of various marketing activities. b) Regular innovations Innovation means changes, which bring about improvement in products, process of production and distribution of goods. Business units, through innovation, are able to reduce cost by adopting better methods of production and also increase their sales by attracting more customers because of improved products. Reduction in cost and increase in sales gives more profit to the businessman. Use of power-looms in place of handlooms, use of tractor in place of hand implements in farms etc. are all the results of innovation. c) Best possible use of resources As you know, to run any business you must have sufficient capital or funds. The amount of capital may be used to buy machinery, raw materials, employ men and have cash to meet dayto-day expenses. Thus, business activities require various resources like men, materials, money and machines. The availability of these resources is usually limited. Thus, every business should try to make the best possible use of these resources. This objective can be achieved by employing efficient workers, making full use of machines and minimizing wastage of raw materials.

Social Objectives
Social objectives are those objectives of business, which are desired to be achieved for the benefit of the society. Since business operates in a society by utilizing its scarce resources, the society expects something in return for its welfare. No activity of the business should be aimed at giving any kind of trouble to the society. If business activities lead to socially harmful effects, there is bound to be public reaction against the business sooner or later. Social objectives of business include production and supply of quality goods and services, adoption of fair trade practices and contribution to the general welfare of society and provision of welfare amenities. i. Production and supply of quality goods and services Since the business utilizes the various resources of the society, the society expects to get quality goods and services from the business. The objective of business should be to produce

better quality goods and supply them at the right time and at a right price. It is not desirable on the part of the businessman to supply adulterated or inferior goods which cause injuries to the customers. They should charge the price according to the quality of the goods and services provided to the society. Again, the customers also expect timely supply of all their requirements. So it is important for every business to supply those goods and services on a regular basis. ii. Adoption of fair trade practices In every society, activities such as hoarding, black-marketing and over-charging are considered undesirable. Besides, misleading advertisements often give a false impression about the quality of products. Such advertisements deceive the customers and the businessmen use them for the sake of making large profits. This is an unfair trade practice. The business unit must not create artificial scarcity of essential goods or raise prices for the sake of earning more profits. All these activities earn a bad name and sometimes make the businessmen liable for penalty and even imprisonment under the law. Therefore, the objective of business should be to adopt fair trade practices for the welfare of the consumers as well as the society. iii. Contribution to the general welfare of the society Business units should work for the general welfare and upliftment of the society. This is possible through running of schools and colleges for better education, opening of vocational training centres to train the people to earn their livelihood, establishing hospitals for medical facilities and providing recreational facilities for the general public like parks, sports complexes etc.

Human Objectives
Human objectives refer to the objectives aimed at the well-being as well as fulfillment of expectations of employees as also of people who are disabled, handicapped and deprived of proper education and training. The human objectives of business may thus include economic well-being of the employees, social and psychological satisfaction of employees and development of human resources. i. Economic well being of the employees In business employees must be provided with fair remuneration and incentives for performance, benefits of provident fund, pension and other amenities like medical facilities, housing facilities etc. By this they feel more satisfied at work and contribute more for the business. ii. Social and psychological satisfaction of employees It is the duty of business units to provide social and psychological satisfaction to their employees. This is possible by making the job interesting and challenging, putting the right person in the right job and reducing the monotony of work. Opportunities for promotion and advancement in career should also be provided to the employees. Further, grievances of employees should be given prompt attention and their suggestions should be considered seriously when decisions are made. If employees are happy and satisfied they can put their best efforts in work.

iii. Development of human resources Employees as human beings always want to grow. Their growth requires proper training as well as development. Business can prosper if the people employed can improve their skills and develop their abilities and competencies in course of time. Thus, it is important that business should arrange training and development programmes for its employees. iv. Well being of socially and economically backward people Business units being inseparable parts of society should help backward classes and also people those are physically and mentally challenged. This can be done in many ways. For instance, vocational training programme may be arranged to improve the earning capacity of backward people in the community. While recruiting it staff, business should give preference to physically and mentally challenged persons. Business units can also help and encourage meritorious students by awarding scholarships for higher studies.

National Objectives
Being an important part of the country, every business must have the objective of fulfilling national goals and aspirations. The goal of the country may be to provide employment opportunity to its citizen, earn revenue for its exchequer, become self-sufficient in production of goods and services, promote social justice, etc. Business activities should be conducted keeping these goals of the country in mind, which may be called national objectives of business. The following are the national objectives of business. i. Creation of employment One of the important national objectives of business is to create opportunities for gainful employment of people. This can be achieved by establishing new business units, expanding markets, widening distribution channels, etc. ii. Promotion of social justice As a responsible citizen, a businessman is expected to provide equal opportunities to all persons with whom he/she deals. He/She is also expected to provide equal opportunities to all the employees to work and progress. Towards this objective special attention must be paid to weaker and backward sections of the society. iii. Production according to national priority Business units should produce and supply goods in accordance with the priorities laid down in the plans and policies of the Government. One of the national objectives of business in our country should be to increase the production and supply of essential goods at reasonable prices. iv. Contribute to the revenue of the country The business owners should pay their taxes and dues honestly and regularly. This will increase the revenue of the government, which can be used for the development of the nation. v. Self-sufficiency and Export Promotion

To help the country to become self-reliant, business units have the added responsibility of restricting import of goods. Besides, every business units should aim at increasing exports and adding to the foreign exchange reserves of the country.

Global Objectives
Earlier India had a very restricted business relationship with other nations. There was a very rigid policy for import and export of goods and services. But, now-a-days due to liberal economic and exportimport policy, restrictions on foreign investments have been largely abolished and duties on imported goods have been substantially reduced. This change has brought about increased competition in the market. Today because of globalisation the entire world has become a big market. Goods produced in one country are readily available in other countries. So, to face the competition in the global market every business has certain objectives in mind, which may be called the global objectives. Let us learn about them. i. Raise general standard of living Growth of business activities across national borders makes available quality goods at reasonable prices all over the world. The people of one country get to use similar types of goods that people in other countries are using. This improves the standard of living of people. ii. Reduce disparities among nations Business should help to reduce disparities among the rich and poor nations of the world by expanding its operation. By way of capital investment in developing as well as underdeveloped countries it can foster their industrial and economic growth. iii. Make available globally competitive goods and services Business should produce goods and services which are globally competitive and have huge demand in foreign markets. This will improve the image of the exporting country and also earn more foreign exchange for the country.

Question-7 What is the inter-linkage between business and environment and how it can be established to maintain global standards? Or Question-8 Explain the business and environment interface and how it is important to be established for global existance? Ans : Business Environment
Conditions or situations that affect business activities may be regarded as the environment of business. In other words, business environment refers to the surroundings and circumstances, which influence business operations. This environment consists of forces and factors internal or external to a business firm. The skill and ability of employees, their attitude to work, relations between managers and subordinates etc. may be regarded as internal environment of business. These are important factors, which may affect business operations. But these are

within the control of the businessman. By taking suitable steps the conditions can be improved. On the other hand, external environment refers to all those aspect of the surrounding of business, which are not within the control of the managers and may affect business activities to a great extent. You may have noticed that sometimes there is less demand of goods produced by a particular firm. It may be due to better quality substitutes which customers find more useful. Again, if the government policy changes so as to allow foreign goods to be imported at lower rates of customs duty, similar good produced in India may not sell, as the prices of imported goods may be lower. These conditions are generally not within the control of the businessmen. Let us discuss about the external factors which influence or affect business activities and operations and are not controllable by businessmen. We may classify these factors as economic factors, social factors, political factors and technological factors. (i) Economic factors Economic factors include those factors which affect the business environment due to changes in income level of the people, rates of interest on borrowing, availability of capital, tax rates, demand and supply of goods and also changes in government economic policies, etc. For example, you may have noticed that if the level of income of people goes up, there is increased demand for goods and services. Similarly when interest rates on loans are lower people spend more on buying durable goods like, car, home etc. Growth of business naturally takes place as a result of increased spending by consumers. (ii) Social factors The nature of goods and services in demand depends upon the changes in habits and customs of people in the society. With rise in population the demand for household as well as other goods has increased. The nature of food and clothing has also changed to a great extent. Demand for packaged food and ready-made garment has increased in recent times. All these force the business to produce goods accordingly. So the social and cultural factors have also affected the production pattern of business. (iii) Political factors Business environment is adversely affected by the absence of political stability. The workers union may demand higher wages, may indulge in frequent strike etc., which affect the normal functioning of business. Problems of law and order situation in border areas, conflicts between countries, absence of favourable economic as well as exportimport policy also affect the business activities. Business activities suffer serious set backs under such circumstances. (iv) Technological factors Technological advancement always leads to improvement in the process of production, transportation and communication. Change in technology is mostly associated with better service and cost efficiency. In recent years, information processing and storage with the use of computers and telecommunication facilities have developed rapidly. People now prefer to use mobile phones in place of landline phones. Now-a-days electronic appliances have replaced electrical equipments very widely. Business activities are bound to suffer if enterprises do not adopt upto-date technology as and when necessary.

BUSINESS AND ENVIRONMENT INTERFACE

Business environment is the overall climate created by internal and external forces within which an enterprise operate

1) Awareness of the socio-economic situation. 2) To estimate the availability of resources. 3) To estimate present and future production. 4) Changing the methodology of production 5) To analyse the consumer behaviour 6) To understand cultural changes. 7) Impact of economic and social institutions. 8) To understand and appreciate public policy. 9) Tackle problems of taxation. 10) Impact of Liberalization, Globalization and Privatization. 11) Environmental issues. 12) Involvement in social responsibility activities.

Question-9 Write short notes on (i) Business (ii) Commerce & (iii) Trade Or Question-10 How can a Comparative statement of Business, Commerce and Trade be carried out? Or

Question-11 How can you make a meaningful distinction among Business, Commerce and Trade? Ans : Business
Business may be defined as an enterprise engaged in the production and distribution of goods for sale in the market or rendering service at a price. Business may be defined as human activities directed towards providing or acquiring wealth through buying and selling goods". This definition includes activities relating to the production of goods. A vital omission is 'services'. Business includes rendering of services also. A business is an organization engaged in the trade of goods, services, or both to consumers. Businesses are predominant in capitalist economies, where most of them are privately owned and administered to earn profit to increase the wealth of their owners. Businesses may also be not-forprofit or state-owned. A business owned by multiple individuals may be referred to as a company, although that term also has a more precise meaning. The etymology of "business" relates to the state of being busy either as an individual or society as a whole, doing commercially viable and profitable work. The term "business" has at least three usages, depending on the scope the singular usage to mean a particular organization; the generalized usage to refer to a particular market sector, "the music business" and compound forms such as agribusiness; and the broadest meaning, which encompasses all activity by the community of suppliers of goods and services. However, the exact definition of business, like much else in the philosophy of business, is a matter of debate and complexity of meanings. Although forms of business ownership vary by jurisdiction, there are several common forms:

Sole proprietorship: A sole proprietorship is a for-profit business owned by one person. The owner may operate on his or her own or may employ others. The owner of the business has unlimited liability for the debts incurred by the business.

Partnership: A partnership is a for-profit business owned by two or more people. In most forms of partnerships, each partner has unlimited liability for the debts incurred by the business. The three typical classifications of partnerships are general partnerships, limited partnerships, and limited liability partnerships.

Corporation: A corporation is a limited liability business that has a separate legal personality from its members. Corporations can be either government-owned or privatelyowned, and corporations can organize either for-profit or not-for-profit. A privately-owned, for-profit corporation is owned by shareholders who elect a board of directors to direct the

corporation and hire its managerial staff. A privately-owned, for-profit corporation can be either privately held or publicly held.

Cooperative: Often referred to as a "co-op", a cooperative is a limited liability business that can organize for-profit or not-for-profit. A cooperative differs from a for-profit corporation in that it has members, as opposed to shareholders, who share decision-making authority. Cooperatives are typically classified as either consumer cooperatives or worker cooperatives. Cooperatives are fundamental to the ideology of economic democracy.

Commerce
While business refers to the value-creating activities of an organization for profit, commerce means the whole system of an economy that constitutes an environment for business. The system includes legal, economic, political, social, cultural, and technological systems that are in operation in any country. Thus, commerce is a system or an environment that affects the business prospects of an economy or a nation-state. We can also define it as a second component of business which includes all activities, functions and institutions involved in transferring goods from producers to consumers Some commentators trace the origins of commerce to the very start of communication in prehistoric times. Apart from traditional self-sufficiency, trading became a principal facility of prehistoric people, who bartered what they had for goods and services from each other. Historian Peter Watson dates the history of long-distance commerce from circa 150,000 years ago. In historic times, the introduction of currency as a standardized money facilitated a wider exchange of goods and services. Numismatists have collections of these monetary tokens, which include coins from some Ancient World large-scale societies, although initial usage involved unmarked lumps of precious metal. The circulation of a standardized currency provides the major disadvantage to commerce of overcoming the "double coincidence of wants" necessary for barter trades to occur. For example, if a man who makes pots for a living needs a new house, he may wish to hire someone to build it for him. But he cannot make an equivalent number of pots to equal this service done for him, because even if the builder could build the house, the builder might not want the pots. Currency solved this problem by allowing a society as a whole to assign values and thus to collect goods and services effectively and to store them for later use, or to split them among several providers.

Today commerce includes a complex system of companies that try to maximize their profits by offering products and services to the market (which consists both of individuals and other companies) at the lowest production cost. A system of international trade has helped to develop the world economy but, in combination with bilateral or multilateral agreements to lower tariffs or to achieve free trade, has sometimes harmed third-world markets for local products

Trade
Trade is the transfer of ownership of goods and services from one person or entity to another. Trade is sometimes loosely called commerce or financial transaction or barter. A network that allows trade is called a market. The original form of trade was barter, the direct exchange of goods and services. Later one side of the barter were the metals, precious metals (poles, coins), bill, paper money. Modern traders instead generally negotiate through a medium of exchange, such as money. As a result, buying can be separated from selling, or earning. The invention of money (and later credit, paper money and non-physical money) greatly simplified and promoted trade. Trade between two traders is called bilateral trade, while trade between more than two traders is called multilateral trade. Trade exists for man due to specialization and division of labor, most people concentrate on a small aspect of production, trading for other products. Trade exists between regions because different regions have a comparative advantage in the production of some tradable commodity, or because different regions' size allows for the benefits of mass production. As such, trade at market prices between locations benefits both locations. Retail trade consists of the sale of goods or merchandise from a very fixed location, such as a department store, boutique or kiosk, or by mail, in small or individual lots for direct consumption by the purchaser. Wholesale trade is defined as the sale of goods or merchandise to retailers, to industrial, commercial, institutional, or other [2] professional business users, or to other wholesalers and related subordinated services. Trading can also refer to the action performed by traders and other market agents in the financial markets. Trade originated with the start of communication in prehistoric times. Trading was the main facility of prehistoric people, who bartered goods and services from each other before the innovation of the modern day currency. Peter Watson dates the history of long-distance commerce from circa150,000 years ago.

Trade is believed to have taken place throughout much of recorded human history. There is evidence of the exchange of obsidian and flint during the stone age. Materials used for creating jewelry were traded with Egypt since 3000 BC. Long-range trade routes first appeared in the 3rd millennium BC, when Sumerians in Mesopotamia traded with the Harappan civilization of the Indus Valley. The Phoenicians were noted sea traders, traveling across the Mediterranean Sea, and as far north as Britain for sources of tin to manufacture bronze. For this purpose they established trade colonies the Greeks called emporia. From the beginning of Greek civilization until the fall of the Roman empire in the 5th century, a financially lucrative trade brought valuable spice to Europe from the far east, including India and China. Roman commerce allowed its empire to flourish and endure. The Roman empire produced a stable and secure transportation network that enabled the shipment of trade goods without fear of significant piracy. The fall of the Roman empire, and the succeeding Dark Ages brought instability to Western Europe and a near collapse of the trade network in the western world. Trade however continued to flourish among the kingdoms of Africa, Middle East, India, China and Southeast Asia. Some trade did occur in the west. For instance, Radhanites were a medieval guild or group (the precise meaning of the word is lost to history) of Jewish merchants who traded between the Christians in Europe and the Muslims of the Near East. During the Middle Ages, Central Asia was the economic center of the world. The Sogdians dominated the East-West trade route known as the Silk Road after the 4th century AD up to the 8th century AD, with Suyab and Talas ranking among their main centers in the north. They were the main caravan merchants of Central Asia.

Unit-II

Question- 12 What do you mean by Business Organization and what are various forms of Business Organizations? Or Question-13 Explain briefly Sole Proprietorship, Partnership Firm and Joint Stock Company as the forms of Business Organizations.

Ans : Forms of Business Organisation

While establishing a business the most important task is to select a proper form of organisation. This is because the conduct of business, its control, acquisition of capital, extent of risk, distribution of profit, legal formalities, etc. all depend on the form of organisation. The most important forms of business organisation are as follows: Sole Proprietorship Joint Hindu Family Business Partnership Joint Stock Company Co-operative Society

Sole Proprietor:
A sole proprietorship, also known as the sole trader or simply a proprietorship, is a type of business entity that is owned and run by one individual and in which there is no legal distinction between the owner and the business. The owner receives all profits (subject to taxation specific to the business) and has unlimited responsibility for all losses and debts. Every asset of the business is owned by the proprietor and all debts of the business are the proprietor's. This means that the owner has no less liability than if they were acting as an individual instead of as a business. It is a "sole" proprietorship in contrast with partnerships. A sole proprietor may use a trade name or business name other than his or her legal name. In many jurisdictions there are rules to enable the true owner of a business name to be ascertained. In the United States there is generally a requirement to file a doing business as statement with the local authorities. In the United Kingdom the proprietor's name must be displayed on business stationery, in business emails and at business premises, and there are other requirements. Advantages of Sole Proprietorship There are many advantages of corporations that are described in that article; chiefly they are the ability to raise capital either publicly or privately, to limit the personal liability of the officers and managers, and to limit risk to investors Disadvantages of Sole Proprietorship

Raising capital for a proprietorship is more difficult because an unrelated investor has less peace of mind concerning the use and security of his or her investment and the investment is more difficult to formalize; other types of business entities have more documentation. As a business becomes successful, the risks accompanying the business tend to grow. One of the main disadvantages of sole proprietors is unlimited liability where the owner's personal assets can be taken away. This is particularly true for doing or liabilities created by employees; a corporation only partially shields an owner or officer for his own actions according to the principle of piercing the corporate veil. Also, being alone in business, sole proprietors generally lack money which leads to failure. The small size of the business limits the breadth of management skills because there are fewer people working together. As employees generally seek stable employers, small independent businesses that have a high chance of failing have more difficulty attracting skilled people. Lack of continuity. The enterprise may be crippled or terminated if the owner becomes ill or dies. Relative difficulty obtaining long-term financing. Because the enterprise rests exclusively on one person, it often has difficulty raising long-term capital. At the time of startup the entrepreneur usually has to handle all functional responsi- bilities of the venture and handles production, marketing, personnel, finance himself. As a result the vast majority of new businesses start as sole proprietors. This form has the added merit of being free from formalities regarding incorporation or maintenance of accounts or auditing etc. Sole proprietors are unincorporated businesses. They are also called independent contractors, consultants, or freelancers. There are no forms you need to fill out to start this type of business. The only thing you need to do is report your business income and expenses on your Form 1040 Schedule C. This is the easiest form of business to set up, and the easiest to dissolve.

Joint Hindu Family Business :

The Joint Hindu Fami ly ( JHF) bus iness is a form of bus iness organisat ion found only in India . In this form of business , all the members of a Hindu undivided family own the business jointly. The affairs of business are managed by the head of the family, who is known as the KARTA. A Joint Hindu Family business comes into existence as per the Hindu Inheritance Laws of India. In a joint Hindu family business only the male members get a share in the business by virtue of

their being part of the family. The membership is limited up to three successive generations. Thus, an individual, his sons(s), and his grandson(s) become the members of a Joint Hindu Family by birth. They are also called Co-parceners. The term co-parceners implies that such an individual has got the right to ask for a partition of the Joint Hindu Family business and to have his separate share. A daughter has no right to ask for a partition and is, therefore, not a co-parcener. Characteristics : 1. Legal Status : The Joint Hindu Family business is a jointly owned business just like a jointly owned property. It is governed by Hindu Law. It can enter into partnership agreement with others. 2. Membership : There is no membership other than the members of the joint family. Inside the family also, it is restricted only to male members who are co-parceners by birth. 3. Profit Sharing : All co-parceners have equal share in the profits of the business. In the event of death of any of the co-parcener, his wife can claim share of profit. 4. Management : The management of a joint Hindu family business is in the hands of the senior-most family member who is known as the karta. He has the authority to manage the business and his ways of managing can not be questioned by the co-parceners. 5. Liability : The liability of each member of the Joint Hindu Family business is limited to the extent of his share in the business. But the liability of the karta is unlimited as, it extends to his personal property. 6. Fluctuating Share : The individual share of each co-parcener keeps on fluctuating. This is because, every birth of a male child in the family adds to the number of co-parceners and every death of a co-parcener reduces the number. 7. Continuity : A Joint Hindu Family business continues to exist on the death of any coparcener. Even on the death of the karta, it continues to exist as the next seniormost family member becomes karta. However, a Joint Hindu Family business can be dissolved any time either through mutual agreement between members or by partition.26 :: Commerce (Business Studies)

Advantages of Joint Hindu Family Business :

1. Assured share in profits : Every co-parcener is assured a share in the profits irrespective of his contribution to the successful running of the business. This , in a way safeguards the interests of some members of the family like minors, sick, disabled and widows.

2. Freedom in managing : The karta enjoys full freedom in conducting the family business. It enables him to take quick decisions without much interference. 3. Sharing of knowledge and experience : A Joint Hindu Family business provides opportunity for the young members of the family to get the benefit of knowledge and experience of the elder members and also helps in inculcating virtues like discipline, self-sacrifice, tolerance etc. 4. Unlimited liability of the karta : The liability of the co-parceners is limited, except for that of the karta. This makes the karta to manage the business in the most efficient manner. 5. Continued existence : A Joint Hindu Family business is not affected by the insolvency or death of any member including that of karta. Thus it can continue for a long period of time.

Disadvantages of Joint Hindu Family Business :

1. Limited resources : Joint Hindu Family business has generally limited financial and managerial resource. Therefore, it can not undertake big and risky business. 2. Lack of motivation : There is always a lack of motivation among the members to work hard. It is because the benefit of hard work does not go entirely to any individual member but shared by all the co-parceners. 3. Scope for misuse of power by the karta : Since the karta has absolute freedom to manage the business, there is scope for him to misuse it for his personal gains. An inefficient karta can also do harm to the business. 4. Scope for conflict : In a Joint Hindu Family business the male members of three successive generations are involved. It always leads to conflict between generations. 5. Instability : The continuity of business is always under threat. It may be due to a small rift within the family and if a co-parcener ask for a partition the business is closed.

Suitability of Joint Hindu Family Business:

The success of Joint Hindu Family business is mostly dependent upon the efficiency of the karta and the mutual understanding between the co-parceners. Nevertheless, this type of business is losing its ground with the gradual decline in the joint Hindu family system.

Partnership Firm:
As the business grows the requirements for funds and management will also increase which
might lead him to enter into partnership with one or more persons. It is always preferable to have a written agreement in the form of a partnership deed which clearly indicates the names

and addresses of the partners, their ages, contribution to capital, profit sharing ratio etc. This form also makes for pooling of skills and responsibilities and spread of risk. A partnership is an arrangement where parties agree to cooperate to advance their mutual interests. Since humans are social beings, partnerships between individuals, businesses, interest-based organizations, schools, governments, and varied combinations thereof, have always been and remain commonplace. In the most frequently associated instance of the term, a partnership is formed between one or more businesses in which partners (owners) co-labor to achieve and share profits and losses (see business partners). Partnerships are also common regardless of and among sectors. Non-profit, religious, and political organizations, may partner together to increase the likelihood of each achieving their mission and to amplify their reach. In what is usually called an alliance, governments may partner to achieve their national interests, sometimes against allied governments who hold contrary interests, such as occurred during World War II and the Cold War. In education, accrediting agencies increasingly evaluate schools by the level and quality of their partnerships with other schools and a variety of other entities across societal sectors. Partnerships also occur at personal levels, such as when two or more individuals agree to domicile together, while others are not only personal but private, known only to the involved parties. Partnerships present the involved parties with special challenges that must be navigated unto agreement. Overarching goals, levels of give-and-take, areas of responsibility, lines of authority and succession, how success is evaluated and distributed, and often a variety of other factors must all be negotiated. Once agreement is reached, the partnership is typically enforceable by civil law, especially if well documented. Partners who wish to make their agreement affirmatively explicit and enforceable typically draw up Articles of Partnership. While partnerships stand to amplify mutual interests and success, some are considered ethically problematic. When a politician, for example, partners with a corporation to advance the corporation's interest in exchange for some benefit, a conflict of interest results. Outcomes for the public good may suffer. Partnerships may enjoy special benefits in tax policies. Among developed countries, for example, business partnerships are often favored over corporations in taxation policy, since dividend taxes only occur on profits before they are distributed to the partners. However, depending on the partnership structure and the jurisdiction in which it operates, owners of a partnership may be exposed to greaterpersonal liability than they would as shareholders of a corporation. In such countries, partnerships are often strongly regulated via anti-trust laws, so

as to inhibit monopolistic practices and foster free market competition. Governmentally recognized domestic partnerships typically enjoy tax benefits, as well.

Characteristics:
1. Number of Partners : A minimum of two persons are required to start a partnership business. The maximum membership limit is 10 in case of banking business and 20 in case of all other types of business. 2. Contractual Relationship : The relation between the partners of a partnership firm is created by contract. The partners enter into partnership through an agreement which may be verbal, written or implied. If the agreement is in writing it is known as a Partnership Deed. 3. Competence of Partners : Since individuals have to enter into a contract to become partners, they must be competent enough to do so. Thus, minors, lunatics and insolvent persons are not eligible to become partners. However, a minor can be admitted to the benefits of partnership i.e. he can have a share in the profits. 4. Sharing of Profit and Loss : The partners can share profit in any ratio as agreed. In the absence of an agreement, they share it equally. 5. Unlimited Liability : The partners have unlimited liability. They are liable jointly and severally for the debts and obligations of the firm. Creditors can lay claim on the personal properties of any individual partner or all the partners jointly. Even a single partner may be called upon to pay the debts of the firm. Of course, he can get back the money due from other partners. The liability of a minor is, however, limited to the extent of his share in the profits, in case of dissolution of a firm. 6. Principal-Agent Relationship : The business in a partnership firm may be carried on by all the partners or any one of them acting for all. This means that every partner is an agent when he is acting on behalf of others and he is a principal when others act on his behalf. It is, therefore, essential that there should be mutual trust and faith among the partners in the interest of the firm. 7. Transfer of Interest : No partner can sell or transfer his interest in the firm to anyone without the consent of other partners.

8. Legal Status : A partnership firm is just a name for the business as a whole. The firm means partners and the partners mean the firm. Law does not recognise the firm as a separate entity distinct from the partners. 9. Voluntary Registration : Registration of partnership is not compulsory. But since registration entitles the firm to several benefits, it is considered desirable. For example, if it is registered, any partner can file a case against other partners, or a firm can file a suit against outsiders in case of disputes, claims, disagreements, etc. 10. Dissolution of Partnership : Dissolution of partnership implies not only a complete closure or termination of partnership business, but it also includes any change in the existing agreement among the partners due to a change in the number of partners.

Company:
A company can be a private limited company, in which case it can have a minimum of 2 and a maximum of 50 members. It can be a public limited company, which has to have a minimum of 7 members, and there is no maximum limit. This form of organisation provides vast amounts of capital as they, unlike the private limited company, invite the general public to subscribe to its shares and also provide limited liability. The Companies Act of 1956 governs the companies. A company is a form of business organization. It is an association or collection of individual real persons and/or other companies, who each provide some form of capital. This group has a common purpose or focus and, usually, an aim of gaining profits. This collection, group or association of persons can be made to exist in law and then a company is itself considered a "legal person". The name company arose because, at least originally, it represented or was owned by more than one real or legal person. A company is a corporationor, less commonly, an association, partnership, or unionto carry out an enterprise. Generally, a company may be a "corporation, partnership, association, joint-stock company, trust, fund, or organized group of persons, whether incorporated or not, and (in an official capacity) any receiver, trustee in bankruptcy, or similar official, or liquidating agent, for any of the foregoing." In English law and in the Commonwealth realms a company is a body corporate or corporation company registered under the Companies Acts or similar legislation. It does not include

a partnership or any other unincorporated group of persons, although such an entity may be loosely described as a company. A company can be defined as an "artificial person", invisible, intangible, created by Law, with a discrete legal entity, perpetual succession and a common seal. It is not affected by the death, insanity or insolvency of an individual member. Types of Companies 1 Private Company 2.Public company 3. Government Company 4.Foriegn company 5.Limited Company 6. Multinational Company 7. Global Company

Co-operative:
A co-operative is an enterprise owned and controlled by people working in it. Generally they are formed for some specific purpose like a housing cooperative society. A cooperative (also co-operative or co-op) is a business organization owned and operated by a group of individuals for their mutual benefit. A cooperative is defined by the International Cooperative Alliance'sStatement on the Cooperative Identity as "an autonomous association of persons united voluntarily to meet their common economic, social, and cultural needs and aspirations through jointly owned and democratically controlled enterprise". A cooperative may also be defined as a business owned and controlled equally by the people who use its services or by the people who work there. Various aspects regarding cooperative enterprise are the focus of study in the field of cooperative economics. A cooperative is a legal entity owned and democratically controlled by its members. Members often have a close association with the enterprise as producers or consumers of its products or services, or as its employees.

In some countries, e.g. Finland and Sweden, there are specific forms of incorporation for cooperatives. Cooperatives may take the form of companies limited by shares or by guarantee, partnerships or unincorporated associations. In the USA, cooperatives are often organized as non-capital stock corporations under state-specific cooperative laws. However, they may also be unincorporated associations or business corporations such as limited liability companies or partnerships; such forms are useful when the members want to allow: 1. some members to have a greater share of the control, or 2. some investors to have a return on their capital that exceeds fixed interest, neither of which may be allowed under local laws for cooperatives. Cooperatives often share their earnings with the membership as dividends, which are divided among the members according to their participation in the enterprise, such as patronage, instead of according to the value of their capital shareholdings (as is done by a joint stock company).

Types of Co-operative Societies

On the basis of objectives, various types of co-operatives are formed : a. Consumer co-operatives : These are formed to protect the interests of ordinary consumers of society by making consumer goods available at reasonable prices. Kendriya Bhandar in Delhi, Alaka in Bhubaneswar and similar others are all examples of consumer cooperatives b. Producers co-operatives : These societies are set up to benefit small producers who face problems in collecting inputs and marketing their products. The Weavers co-operative society, the Handloom owners cooperative society are examples of such co-operatives. c. Marketing co-operatives : These are formed by producers and manufactures to eliminate exploitation by the middlemen while marketing their product. Kashmir Arts Emporium, J&K Handicrafts, Utkalika etc. are examples of marketing co-operatives. d. Housing Co-operatives : These are formed to provide housing facilities to its members. They are called co-operative group housing societies e. Credit Co-operatives : These societies are formed to provide financial help to its members. The rural credit societies, the credit and thrift societies, the urban co-operative banks etc. come under this category. f. Forming Co-operatives : These are formed by small farmers to carry on work jointly and thereby share the benefits of large scale farming. Besides these types, other cooperatives can be formed with the objective of providing different benefits to its

members, like the construction co-operatives, transport co-operatives, co-operatives to provide education etc.

Characteristics:
1. Voluntary association : Individuals having common interest can come together to form a cooperative society. Any person can become a member of such an organisation and leave the same. 2. Membership : The minimum membership required to form a co-operative society is ten and the maximum number is unlimited. At times the cooperatives after their formation fix a maximum membership limit 3. Body corporate : Registration of a society under the Co-operative Societies Act is a must. Once it is registered, it becomes a body corporate and enjoys certain privileges just like a joint stock company. Some of the privileges are: (a) The society enjoys perpetual succession. (b) It has its own common seal. (c) It can own property in its name. (d) It can enter into contract with others. (e) It can sue others in court of law. 4. Service Motive : The primary objective of any co-operative organisation is to render services to its members in particular and to the society in general. 5. Democratic Set up : Every member has a right to take part in the management of the society. Each member has one vote. Generally the members elect a committee known as the Executive Committee to look after the day to day administration and the said committee is responsible to the general body of members. 6. Sources of Finances : A co-operative organisation starts with a fund contribute by its members in the form of units called shares. It can also raise loans and secure grants from the government easily. One fourth of the profits of the co-operative are transferred to its fund every year. 7. Return on capital : The return on capital subscribed by the members is in the form of a fixed rate of dividend after deduction from the profit.

Advantages of Co-operative Society:

1. Easy Formation : Formation of a co-operative society is easy as compared to a company. Any 10 persons can voluntarily form an association and get themselves registered with the Registrar of Co-operative societies. 2. Limited Liability : The liability of the members is limited to the extent of capital contributed by them. 3. Open Membership : There is no restriction on any individual to be a member of any cooperative. 4. State Assistance : Co-operatives get a lot of patronage in the form of exemptions and concessions in taxes and financial assistance from the state governments which no other organisation gets. 5. Middlemans Profit Eliminated : Through the co-operative the consumers control their own supplies and by this means the middlemans profit is eliminated. 6. Management : A co-operative functions in a democratic manner. Each member has only one vote. 7. Winding up : The dissolution of a co-operative firm is quite difficult. It does not cease to exist in case of death, or insolvency or resignation of a member. It has thus a fairly stable life. Disadvantages of Co-operatives : 1. Limited Capital : The amount of capital that a co-operative can generate is limited because of the membership remaining confined to a locality or region or a particular section of people. 2. Problems in Management : Generally it is seen that co-operative do not function efficiently due to lack of managerial talent. 3. Lack of Motivation : Co-operatives are formed to render service to its members than to earn profit. This does not provide enough motivation to manage the co-operatives effectively. 4. Lack of Co-operation : Co-operatives are formed with the very idea of co-operation. But, it is often seen that there is lot of friction and bickering among the members due to personality differences, ego clash etc. 5. Lack of Secrecy : Maintenance of business secrecy is one of the important factors for the success of enterprise which the co-operatives always lack. 6. Dependence on Government : The inadequacy of capital and various other limitations make co-operatives dependant on the government for support and patronage in terms of grants, loans and subject themselves to interference.

Joint-Stock Company (JSC)

A Joint Stock Company form of business organisation is a voluntary association of persons to carry on business. Normally, it is given a legal status and is subject to certain legal regulations. It is an association of persons who generally contribute money for some common purpose. The money so contributed is the capital of the company. The persons who contribute capital are its members. The proportion of capital to which each member is entitled is called his share, therefore members of a joint stock company are known as shareholders and the capital of the company is known as share capital. The total share capital is divided into a number of units known as shares. You may have heard of the names of joint stock companies like Tata Iron & Steel Co. Limited, Hindustan Lever Limited, Reliance Industries Limited, Steel Authority of India Limited, Ponds India Limited etc. The companies are governed by the Indian Companies Act, 1956. The Act defines a company as an artificial person created by law, having separate entity, with perpetual succession and a common seal. Characteristics: 1. Artificial Person : A Joint Stock Company is an artificial person in the sense that it is created by law and does not possess physical attributes of a natural person. However, it has a legal status. 2. Separate Legal Entity : Being an artificial person, a company has an existence independent of its members. It can own property, enter into contract and conduct any lawful business in its own name. It can sue and can be sued in the court of law. A shareholder cannot be held responsible for the acts of the company. 3. Common Seal : Every company has a common seal by which it is represented while dealing with outsiders. Any document with the common seal and duly signed by an officer of the company is binding on the company. 4. Perpetual Existence : A company once formed continues to exist as long as it fulfils the requirements of law. It is not affected by the death, lunacy, insolvency or retirement of any of its members.32 :: Commerce (Business Studies) 5. Limited Liability : The liability of a member of a Joint Stock Company is limited by guarantee or the shares he owns. In other words, in case of payment of debts by the company, a shareholder is held liable only to the extent of his share. 6. Transferability of Shares : The members of a company are free to transfer the shares held by them to anyone else.

7. Formation : A company comes into existence only when it has been registered after completing the formalities prescribed under the Indian Companies Act 1956. A company is formed by the initiative of a group of persons known as promoters. 8. Membership : A company having a minimum membership of two persons and maximum fifty is known as a Private Limited Company. But in case of a Public Limited Company, the minimum is seven and the maximum membership is unlimited. 9. Management : Joint Stock Companies have democratic management and control. Even though the shareholders are the owners of the company, all of the them cannot participate in the management process. The company is managed by the elected representatives of shareholders known as Directors. 10. Capital : A Joint Stock Company generally raises a large amount of capital through issue of shares. Advantages of Joint Stock Company: 1. Limited Liability : In a Joint Stock Company the liability of its members is limited to the extent of shares held by them. This attracts a large number of small investors to invest in the company. It helps the company to raise huge capital. Because of limited liability, a company is also able to take larger risks. 2. Continuity of existence : A company is an artificial person created by law and possesses independent legal status. It is not affected by the death, insolvency etc. of its members. Thus it has a perpetual existence. 3. Benefits of large scale operation : It is only the company form of organisation which can provide capital for large scale operations. It results in large scale production consequently leading to increase in efficiency and reduction in the cost of operation. It further opens the scope for expansion. 4. Professional Management : Companies, because of complex nature of activities and operations and large volume of business, require professional managers at every level of organisation. And because of their financial strength they can afford to appoint such managers. This leads to efficiency. 5. Social Benefit : A joint stock company offers employment to a large number of people. It facilitates promotion of various ancillary industries, trade and auxiliaries to trade. Sometimes it also donates money for education, health, community service and renders help to charitable and social institutions. 6. Research and Development : A company generally invests a lot of money on research and development for improved processes of production, designing and innovating new products, improving quality of product, new ways of training its staff, etc. Disadvantages of Joint Stock Company: 1. Formation is not easy: The formation of a company involves compliance with a number of legal formalities under the companies Act and compliance with several other Laws.

2. Control by a Group: Companies are controlled by a group of persons known as the Board of Directors. This may be due to lack of interest on the part of the shareholders who are widely dispersed; ignorance, indifference and lack of proper and timely information. Thus, the democratic virtues of a company do not really exist in practice. 3. Speculation and Manipulation : The shares of a company are purchased and sold in the stock exchanges. The value or price of a share is determined in terms of the dividend expected and the reputation of the company. These can be manipulated. Besides there is excessive speculation which is regarded as a social evil. 4. Excessive government control : A company is expected to comply with the provisions of several Acts. Non-compliance of these invites heavy penalty. This affects the smooth functioning of the companies. 5. Delay in Policy Decisions : A company has to fulfill certain procedural formalities before making a policy decision. These formalities are time consuming and, therefore, policy decisions may be delayed. 6. Social abuses : A joint stock company is a large scale business organisation having huge resources. This provides a lot of power to them. Any misuse of such power creates unhealthy conditions in the society e.g. having monopoly of a particular business, industry or product; influencing politicians and government in getting their work done; exploiting workers, consumers and investors.

Question-14 What is the difference between Sole Proprietorship and Partnership? Ans : Difference between various forms of Business Organizations
We have learnt about the various forms of business organisation. If we analyse their characteristics we find that each one is different from the other. Let us try to distinguish between these different forms of organisation.

Sole Proprietorship and Partnership

Basis
1. Membership

Sole Proprietorship
Only one member

Partnership
Minimum membership is two, maximum membership is ten in case of banking business and twenty in other business

2. Functioning

A sole trader manages

May be managed by all partners

his business at his free will. 3. Formation Easy and can be formed at any time the owner decides. 4. Secrecy Business secrets are not open to anyone other than the proprietor 5. Finance 6. Continuity Scope for raising capital is limited Comes to an end with of business the death of the sole trader. 7. Decision Making 8. Liability Owner alone takes decision and so it is quick. Unlimited and the burden is heavy.

or any one on behalf of all others. An agreement is required between the partners to start a business. Business secrets are open to every partner. Scope for raising capital is relatively more. The business of a firm does not come to an end if a partner leaves the firm. All partners must agree to important decisions and so decision making may take time. Unlimited but less burdensome as it is shared by partners.

Question- 15 What do you understand by a Company and what are the various types of companies ? Ans : Company:
A company can be a private limited company, in which case it can have a minimum of 2 and a maximum of 50 members. It can be a public limited company, which has to have a minimum of 7 members, and there is no maximum limit. This form of organisation provides vast amounts of capital as they, unlike the private limited company, invite the general public to subscribe to its shares and also provide limited liability. The Companies Act of 1956 governs the companies.

A company is a form of business organization. It is an association or collection of individual real persons and/or other companies, who each provide some form of capital. This group has a common purpose or focus and, usually, an aim of gaining profits. This collection, group or association of persons can be made to exist in law and then a company is itself considered a "legal person". The name company arose because, at least originally, it represented or was owned by more than one real or legal person. A company is a corporationor, less commonly, an association, partnership, or unionto carry out an enterprise. Generally, a company may be a "corporation, partnership, association, joint-stock company, trust, fund, or organized group of persons, whether incorporated or not, and (in an official capacity) any receiver, trustee in bankruptcy, or similar official, or liquidating agent, for any of the foregoing." In English law and in the Commonwealth realms a company is a body corporate or corporation company registered under the Companies Acts or similar legislation. It does not include a partnership or any other unincorporated group of persons, although such an entity may be loosely described as a company. A company can be defined as an "artificial person", invisible, intangible, created by Law, with a discrete legal entity, perpetual succession and a common seal. It is not affected by the death, insanity or insolvency of an individual member. Types of Companies 1 Private Company 2.Public company 3. Government Company 4.Foriegn company 5.Limited Company 6. Multinational Company 7. Global Company 1. "Private company" is defined in section 3(1)(iii) of the Act and it means a company which has a minimum paid-up capital of one lakh rupees or such higher paid-up capital as may be prescribed, and by its articles, (a) restricts the right to transfer its shares, if any; (b) limits the number of its members to fifty (50) not including

(i) persons who are in the employment of the company; and (ii) persons who, having been formerly in the employment of the company, were members of the company while in that employment and have continued to be members after the employment ceased; and (c) prohibits any invitation to the public to subscribe for any shares in, or debentures of, the company: and (d) prohibits any invitation or acceptance of deposits from persons other than its members, directors or their relatives: Provided that where two or more persons hold one or more shares in a company jointly, they shall, for the purposes of this definition, be treated as a single member; 2. "Public company" is defined in section 3(1)(iv) of the Act and it means a company which (a) is not a private company; (b) has a minimum paid-up capital of five lakh rupees or such higher paid-up capital, as may be prescribed; (c) is a private company which is a subsidiary of a company which is not a private company. 3. "Government company" is defined in section 617 of the Act and it means any company in which not less than fifty-one per cent of the paid-up share capital is held by the Central Government, or by any State Government or Governments, or partly by the Central Government and partly by one or more State Governments and includes a company which is a subsidiary of a Government company as thus defined. As provided by section 620 of the Act, the Central Government may, by notification in the Official Gazette, exempt Government companies from certain provisions or certain provisions of the Act shall apply to them with exceptions, modifications and adaptations. 4. "Foreign company" is defined in section 591 of the Act and it means a company which (a) is incorporated outside India and (b) has established a place of business within India. Within 30 days of establishment of such place of business within India, the Foreign Company is required to submit documents/details under section 592. Alterations and changes in these documents/details are required to be notified within 30 days.

The provisions of sections 118 (right to obtain copies of trust deed), 124 to 145 (registration of charges), 159 (annual returns to be made by company), 209 (Books of account to be kept by company), 209A (inspection of books of account of company), 233A (power of Central Government to direct special audits in certain cases), 233B (audit of cost accounts in certain cases), 234 to 246 (power of Registrar to call for information etc.) apply to such foreign company. 5. "Company limited by guarantee" is defined in section 12(2)(b) of the Act and it means a company having the liability of its members limited by the memorandum to such amount as the members may respectively undertake by the memorandum to contribute to the assets of the company in the event of its being wound up. Such company could be a "company limited by guarantee and not having share capital" or a "company limited by guarantee and having a share capital". The Memorandum and Articles of Association of such companies are as per Tables C and D of Schedule I of the Act, respectively. 6. "Unlimited Company" is defined in section 12(2)(c) of the Act and it means a company not having any limit on the liability of its members. The liability of a member extends to the whole amount of companys debts and liabilities but the member will be entitled to claim contribution from other members. The Memorandum and Articles of such company is as per Table E of Schedule I of the Act. 7. "Producer Company" is defined in section 581A of the Act and it means a body corporate having objects or activities specified in section 581B and registered as Producer Company under this Act. Section 581B (1) The objects of the producer company shall relate to all or any of the following matters, namely (a) production, harvesting, procurement, grading, pooling, handling, marketing, selling, export of primary produce of the Members or import of goods or services for their benefit. Provided that Producer Company may carry on any of the activities specified in this clause either by itself or through other institution. (b) processing including preserving, drying, distilling, brewing, vinting, canning and packaging of produce of its members. (c) manufacture, sale or supply of machinery, equipment or consumables mainly to its members. (d) providing education on the mutual assistance principles to its members and others;

(e) rendering technical services, consultancy services, training, research and development and all other activities for the promotion of the interest of its members; (f) generation, transmission and distribution of power, revitalisation of land and water resources, their use, conservation and communications relatable to primary produce; (g) insurance of producers or their primary produce; (h) promoting techniques of mutuality and mutual assistance; (i) welfare measures or facilities for the benefit of members as may be decided by the Board; (j) any other activity, ancillary or incidental to any of the activities referred to in clauses (a) to (i) or other activities which may promote the principles of mutuality and mutual assistance amongst the members in any other manner; (k) financing of procurement, processing, marketing or other activities specified in clauses (a) to (j) which include extending of credit facilities or any other financial services to its members. (2) Every Producer Company shall deal primarily with the produce of its active Members for carrying out any of its objects specified in this section. 8. Companies with licence under section 25 (1) Where it is proved to the satisfaction of the Central Government that an association (a) is about to be formed as a limited company for promoting commerce, art, science, religion, charity or any other useful object, and (b) intends to apply its profits, if any, or other income in promoting its objects, and to prohibit the payment of any dividend to its members, the Central Government may, by licence, direct that the association may be registered as a company with limited liability, without the addition to its name of the word "Limited" or the word "Private Limited". (2) The association may thereupon be registered accordingly and on registration shall enjoy all the privileges and (subject to the provisions of this section) be subject to all the obligations, of limited companies. Such companies are generally associations, clubs or chambers of commerce. The Central Government has conferred powers under section 25(6) to exempt or modify certain provisions of the Act in relations to such companies. 9. Holding & Subsidiary Company

According to Sec. 2(19) "holding company" means a holding company within the meaning of section 4 of the Act; According to Sec. 2(47) "subsidiary company" or "subsidiary" means a subsidiary company within the meaning of Section 4 of the Act. Sec. 4. of the Act states, (1) For the purposes of this Act, a company shall, subject to the provisions of sub-section (3), be deemed to be a subsidiary of another if, but only if (a) that other controls the composition of its Board of directors; or (b) that other (i) where the first-mentioned company is an existing company in respect of which the holders of preference shares issued before the commencement of this Act have the same voting rights in all respects as the holders of equity shares, exercises or controls more than half of the total voting power of such company; (ii) where the first-mentioned company is any other company, holds more than half in nominal value of its equity share capital; or (c) the first-mentioned company is a subsidiary of any company which is that others subsidiary. 9. Limited Liability Partnership (LLP) It may be noted that LLP is not a Company under the Companies Act, 1956 but it is defined under section 2(1)(n) of the Limited Liability Partnership Act, 2008 as a "partnership formed and registered under the Limited Liability Partnership Act, 2008".

Question-16 Companies? Ans :

What

are

Co-operative

Societies

and

Multinational

Co-operative Society :
A co-operative is an enterprise owned and controlled by people working in it. Generally they are formed for some specific purpose like a housing cooperative society.

A cooperative Society(also co-operative or co-op Society) is a business organization owned and operated by a group of individuals for their mutual benefit. A cooperative is defined by the International Cooperative Alliance'sStatement on the Cooperative Identity as "an autonomous association of persons united voluntarily to meet their common economic, social, and cultural needs and aspirations through jointly owned and democratically controlled enterprise". A cooperative may also be defined as a business owned and controlled equally by the people who use its services or by the people who work there. Various aspects regarding cooperative enterprise are the focus of study in the field of cooperative economics. A cooperative is a legal entity owned and democratically controlled by its members. Members often have a close association with the enterprise as producers or consumers of its products or services, or as its employees. In some countries, e.g. Finland and Sweden, there are specific forms of incorporation for cooperatives. Cooperatives may take the form of companies limited by shares or by guarantee, partnerships or unincorporated associations. In the USA, cooperatives are often organized as non-capital stock corporations under state-specific cooperative laws. However, they may also be unincorporated associations or business corporations such as limited liability companies or partnerships; such forms are useful when the members want to allow: 1. some members to have a greater share of the control, or 2. some investors to have a return on their capital that exceeds fixed interest, neither of which may be allowed under local laws for cooperatives. Cooperatives often share their earnings with the membership as dividends, which are divided among the members according to their participation in the enterprise, such as patronage, instead of according to the value of their capital shareholdings (as is done by a joint stock company).

Types of Co-operative Societies

On the basis of objectives, various types of co-operatives are formed : a. Consumer co-operatives : These are formed to protect the interests of ordinary consumers of society by making consumer goods available at reasonable prices. Kendriya Bhandar in Delhi, Alaka in Bhubaneswar and similar others are all examples of consumer cooperatives b. Producers co-operatives : These societies are set up to benefit small producers who face problems in collecting inputs and marketing their products. The Weavers co-operative society, the Handloom owners cooperative society are examples of such co-operatives.

c. Marketing co-operatives : These are formed by producers and manufactures to eliminate exploitation by the middlemen while marketing their product. Kashmir Arts Emporium, J&K Handicrafts, Utkalika etc. are examples of marketing co-operatives. d. Housing Co-operatives : These are formed to provide housing facilities to its members. They are called co-operative group housing societies e. Credit Co-operatives : These societies are formed to provide financial help to its members. The rural credit societies, the credit and thrift societies, the urban co-operative banks etc. come under this category. f. Forming Co-operatives : These are formed by small farmers to carry on work jointly and thereby share the benefits of large scale farming. Besides these types, other cooperatives can be formed with the objective of providing different benefits to its members, like the construction co-operatives, transport co-operatives, co-operatives to provide education etc.

Characteristics:
1. Voluntary association : Individuals having common interest can come together to form a cooperative society. Any person can become a member of such an organisation and leave the same. 2. Membership : The minimum membership required to form a co-operative society is ten and the maximum number is unlimited. At times the cooperatives after their formation fix a maximum membership limit 3. Body corporate : Registration of a society under the Co-operative Societies Act is a must. Once it is registered, it becomes a body corporate and enjoys certain privileges just like a joint stock company. Some of the privileges are: (a) The society enjoys perpetual succession. (b) It has its own common seal. (c) It can own property in its name. (d) It can enter into contract with others. (e) It can sue others in court of law. 4. Service Motive : The primary objective of any co-operative organisation is to render services to its members in particular and to the society in general. 5. Democratic Set up : Every member has a right to take part in the management of the society. Each member has one vote. Generally the members elect a committee known as the Executive

Committee to look after the day to day administration and the said committee is responsible to the general body of members. 6. Sources of Finances : A co-operative organisation starts with a fund contribute by its members in the form of units called shares. It can also raise loans and secure grants from the government easily. One fourth of the profits of the co-operative are transferred to its fund every year. 7. Return on capital : The return on capital subscribed by the members is in the form of a fixed rate of dividend after deduction from the profit.

Advantages of Co-operative Society:

1. Easy Formation : Formation of a co-operative society is easy as compared to a company. Any 10 persons can voluntarily form an association and get themselves registered with the Registrar of Co-operative societies. 2. Limited Liability : The liability of the members is limited to the extent of capital contributed by them. 3. Open Membership : There is no restriction on any individual to be a member of any cooperative. 4. State Assistance : Co-operatives get a lot of patronage in the form of exemptions and concessions in taxes and financial assistance from the state governments which no other organisation gets. 5. Middlemans Profit Eliminated : Through the co-operative the consumers control their own supplies and by this means the middlemans profit is eliminated. 6. Management : A co-operative functions in a democratic manner. Each member has only one vote. 7. Winding up : The dissolution of a co-operative firm is quite difficult. It does not cease to exist in case of death, or insolvency or resignation of a member. It has thus a fairly stable life. Disadvantages of Co-operatives : 1. Limited Capital : The amount of capital that a co-operative can generate is limited because of the membership remaining confined to a locality or region or a particular section of people. 2. Problems in Management : Generally it is seen that co-operative do not function efficiently due to lack of managerial talent.

3. Lack of Motivation : Co-operatives are formed to render service to its members than to earn profit. This does not provide enough motivation to manage the co-operatives effectively. 4. Lack of Co-operation : Co-operatives are formed with the very idea of co-operation. But, it is often seen that there is lot of friction and bickering among the members due to personality differences, ego clash etc. 5. Lack of Secrecy : Maintenance of business secrecy is one of the important factors for the success of enterprise which the co-operatives always lack. 6. Dependence on Government : The inadequacy of capital and various other limitations make co-operatives dependant on the government for support and patronage in terms of grants, loans and subject themselves to interference.

Multi-National Companies
The A multinational corporation (MNC) or enterprise (MNE), is a corporation or an enterprise that manages production or delivers services in more than one country. It can also be referred to as an international corporation. The International Labour Organization (ILO) has defined an MNC as a corporation that has its management headquarters in one country, known as the home country, and operates in several other countries, known as host countries. The Dutch East India Company was the second multinational corporation in the world (the first, the British East India Company, was founded two years earlier) and the first company to issue stock, and it was the largest of the early multinational companies. It was also arguably the world's first mega corporation, possessing quasi-governmental powers, including the ability to wage war, negotiate treaties, coin money, and establish colonies. Some multinational corporations are very big, with budgets that exceed some nations' GDPs. Multinational corporations can have a powerful influence in local economies, and even the world economy, and play an important role in international relations and globalization. A corporation that has its facilities and other assets in at least one country other than its home country. Such companies have offices and/or factories in different countries and usually have a centralized head office where they co-ordinate global management. Very large multinationals have budgets that exceed those of many small countries. Nearly all major multinationals are either American, Japanese or Western European, such as Nike, Coca-Cola, Wal-Mart, AOL, Toshiba, Honda and BMW. Advocates of multinationals say they create jobs and wealth and improve technology in countries that are in need of such development. On the other hand, critics say multinationals can have undue political influence

over governments, can exploit developing nations as well as create job losses in their own home countries. Just because a large company is very successful in one country, it doesnt mean that it will be successful in another country, especially if that country has a completely different culture. McDonalds is one of the largest companies in the world. However, it has adapted to the different cultures to make sure it is successful. In France, McDonald's added tablecloths and candles to improve the ambience at some eateries and introduced waiter service at certain outlets because they found that most Europeans prefer leisurely rather than fast food dining In addition to space, McDonalds has changed its menus from one country to another, offering food that locals usually eat: in France, a burger has mustard and ciabatta rolls instead of regular buns. In Japan, fried egg burgers were offered. In Saudi Arabia, in accordance with the religious beliefs there, Starbucks has changed its logo and removed the girl from the picture. In addition, Starbucks branches there usually have two sections, one for the females and one for the males. This is the case with most stores since men arent allowed to sit with women.

Question-17 How can you distinguish among Global, Transnational, International and Multinational Companies? Ans : Difference among Global, Transnational, International and Multinational Companies
We tend to read the following terms and think they refer to any company doing business in another country.

Multinational International Transnational Global Andrew Hines over at BNET has brief and clear definitions of each of these terms, Get your international business terms right. Each term is distinct and has a specific meaning which define the scope and degree of interaction with their operations outside of their home country.

International companies are importers and exporters, they have no investment outside of their home country. International companies are importers and exporters, they have no investment outside of their home country Multinational companies have investment in other countries, but do not have coordinated product offerings in each country. More focused on adapting their products and service to each individual local market. Multinational companies have investment in other countries, but do not have coordinated product offerings in each country. More focused on adapting their products and service to each individual local market. Global companies have invested and are present in many countries. They market their products through the use of the same coordinated image/brand in all markets. Generally one corporate office that is responsible for global strategy. Emphasis on volume, cost management and efficiency. Global companies have invested and are present in many countries. They market their products through the use of the same coordinated image/brand in all markets. Generally one corporate office that is responsible for global strategy. Emphasis on volume, cost management and efficiency.

Transnational companies are much more complex organizations. They have invested in foreign operations, have a central corporate facility but give decision-making, R&D and marketing powers to each individual foreign market. Transnational companies are much more complex organizations. They have invested in foreign operations, have a central corporate facility but give decision-making, R&D and marketing powers to each individual foreign market

Unit - III
Question- 18 What do you mean by Entrepreneurs and Entrepreneurship and how these can be differentiated?
Ans : Entrepreneur is an owner or manager of a business enterprise who makes money through risk and initiative. The term was originally a loanword from French and was first defined by the Irish-French economist Richard Cantillon. Entrepreneur in English is a term applied to a person who is willing to help launch a new venture or enterprise and accept full responsibility for the outcome. Jean-Baptiste Say, a French economist, is believed to have coined the word "entrepreneur" in the 19th century - he defined an entrepreneur as "one who undertakes an enterprise, especially a contractor, acting as intermediatory between capital and labour". A broader definition by Say: "The entrepreneur shifts economic resources out of lower and into higher productivity and greater yield

The entrepreneur leads the firm or organization and also demonstrates leadership qualities by selecting managerial staff. Management skill and strong team building abilities are essential leadership attributes for successful entrepreneurs. It is considered that leadership, management ability, and team-building as essential qualities of an entrepreneur Entrepreneurs emerge from the population on demand, and become leaders because they perceive opportunities available and are well-positioned to take advantage of them. An entrepreneur may perceive that they are among the few to recognize or be able to solve a problem. Joseph Schumpeter saw the entrepreneur as innovators and popularized the uses of the phrase creative destruction to describe his view of the role of entrepreneurs in changing business norms. Creative destruction encompasses changes entrepreneurial activity makes every time a new process, product or company enters the markets. The most significant influence on an individual's decision to become an entrepreneur is workplace peers and the social composition of the workplace. Entrepreneurs also often possess innate traits such as extroversion and a propensity for risk-taking.Nanda, R and Sorensen, J (2008) Workplace Peers and Entrepreneurship . According to Schumpeter, an entrepreneur characteristically innovates, introduces new technologies, increases efficiency, productivity, or generates new products or services. An entrepreneur acts as a catalyst for economic change and research indicates that entrepreneurs are highly creative individuals who imagine new solutions by generating opportunities for profit or reward. There is a complexity and lack of cohesion between research studies that explore the characteristics and personality traits of, and influences on, the entrepreneur. Most studies, however, agree that there are certain entrepreneurial traits and environmental influences that tend to be consistent. Although certain entrepreneurial traits are required, entrepreneurial behaviours are dynamic and influenced by environmental factors. The entrepreneur is solely concerned with opportunity recognition and exploitation; however, the opportunity that is recognised depends on the type of entrepreneur which argue there are many different types dependent on their business and personal circumstances. studies show that the psychological propensities for male and female entrepreneurs are more similar than different. Perceived gender differences may be due more to gender stereotyping. There is a growing body of work that shows that entrepreneurial behavior is dependent on social and economic factors. For example, countries which have healthy and diversified labor markets or stronger safety nets show a more favorable ratio of opportunitydriven rather than necessity-driven women entrepreneurs. Empirical studies suggest that women entrepreneurs possess strong negotiating skills and consensus-forming abilities.

Entrepreneurship
Entrepreneurship is the act of being an entrepreneur, which can be defined as "one who
undertakes innovations, finance and business acumen in an effort to transform innovations into economic goods". This may result in new organizations or may be part of revitalizing mature organizations in response to a perceived opportunity. The most obvious form of entrepreneurship is that of starting new businesses (referred as Start up Company); however, in recent years, the term has been extended to include social and political forms of entrepreneurial activity. When entrepreneurship is describing activities within a firm or large organization it is referred to as intra-preneurship and may include corporate venturing, when large entities spin-off organizations. According to Entrepreneurship scholars and creator of the Global Entrepreneurship Monitors, "by the time they reach their retirement years, half of all working men in the United States probably have a period of self-employment of one or more years; one in four may have engaged in self-employment for six or more years. Participating in a new business creation is a common activity among U.S. workers over the course of their careers." And in recent years has been documented by scholars such as to be a major driver of economic growth in both the United States and Western Europe. Entrepreneurial activities are substantially different depending on the type of organization and creativity involved. Entrepreneurship ranges in scale from solo projects (even involving the entrepreneur only part-time) to major undertakings creating many job opportunities. Many "high value" entrepreneurial ventures seek venture capital or angel funding (seed money) in order to raise capital to build the business. Angel investors generally seek annualized returns of 20-30% and more, as well as extensive involvement in the business. Many kinds of organizations now exist to support would-be entrepreneurs including specialized government agencies, business incubators, science parks, and some NGOs. In more recent times, the term entrepreneurship has been extended to include elements not related necessarily to business formation activity such as conceptualizations of entrepreneurship as a specific mindset (see also entrepreneurial mindset) resulting in entrepreneurial initiatives e.g. in the form of social entrepreneurship, political entrepreneurship, or knowledge entrepreneurship have emerged. The entrepreneur is a factor in micro-economics, and the study of entrepreneurship reaches back to the work of Richard and Adam Smith in the late 17th and early 18th centuries, but was largely ignored theoretically until the late 19th and early 20th centuries and empirically until a profound resurgence in business and economics in the last 40 years.

In the 20th century, the understanding of entrepreneurship owes much to the work of economist Joseph Schumpeter in the 1930s and other Austrian economists such as Carl Menger, Ludwig von Mises and Friedrich von Hayek. In Schumpeter, an entrepreneur is a person who is willing and able to convert a new idea or invention into a successful innovation.[4] Entrepreneurship employs what Schumpeter called "the gale of creative destruction" to replace in whole or in part inferior innovations across markets and industries, simultaneously creating new products including new business models. In this way, creative destruction is largely responsible for the dynamism of industries and long-run economic growth. The supposition that entrepreneurship leads to economic growth is an interpretation of the residual in endogenous growth theory and as such is hotly debated in academic economics. An alternate description posited by Israel Kirzner suggests that the majority of innovations may be much more incremental improvements such as the replacement of paper with plastic in the construction of a drinking straw. Entrepreneurship resulted in new industries but also in new combinations of currently existing inputs. Schumpeter's initial example of this was the combination of a steam engine and then current wagon making technologies to produce the horseless carriage. In this case the innovation, the car, was transformational but did not require the development of a new technology, merely the application of existing technologies in a novel manner. It did not immediately replace the horsedrawn carriage, but in time, incremental improvements which reduced the cost and improved the technology led to the complete practical replacement of beast drawn vehicles in modern transportation. Despite Schumpeter's early 20th-century contributions, traditional microeconomic theory did not formally consider the entrepreneur in its theoretical frameworks (instead assuming that resources would find each other through a price system). In this treatment the entrepreneur was an implied but unspecified actor, but it is consistent with the concept of the entrepreneur being the agent of x-efficiency.

Question- 19 What are the significant traits of successful Entrepreneurs?

Ans : Entrepreneurs are very unique in nature as they have some special Traits. What are the traits of successful entrepreneurs? That's quite a challenge. What, besides the obvious, do successful entrepreneurs have in common? We can get the idea started. As an entrepreneur, one have a lot of freedom and choosing this path was one of the best decisions One has ever made. Everything is done on your own time, where you want it and how you want it. It feels good to be able to simply turn your day into night and your night into day. The joy of being an

entrepreneur is endless. Even though the entrepreneurial lifestyle is great, there are some key traits and characteristics all successful entrepreneurs must hold. 1. Get Things Done Quickly One of the most important characteristics of an entrepreneur is to not waste time never put off what you can accomplish today for tomorrow. Successful entrepreneurs dont procrastinate because they know it is always great to get things done faster. The best feeling is when you complete something off of your to-do list. The most productive people are the ones who make the most with the allotted time. Be sure that you plan ahead and focus on what matters. 2. Self- Confident Since every business success revolves around taking risks, successful entrepreneurs are always ready to take risks when it comes to their business. When trying to succeed and attain greater heights as an entrepreneur it is always advisable to take risks. The best and most profitable investments require the most risk. 3. Ability to Effectively Manage Money Many entrepreneurs today dont even think twice before doing anything, and often lose sight of how to invest their money properly. As an entrepreneur it is very important to effectively manage your money and plan for the future. You dont want to be too cheap with your money and not look to expand, but you also need to remember to keep a percentage. Spending money frequently requires a risk, but dont spend the money if the risks exceeds the possible return. 4. Network Another great characteristic of successful entrepreneurs is that they always network with each other. Successful entrepreneurs have realized the power of working together and they always team up with each other to get great results for their business. The best advice anyone can give you is to look for advice from others. Dont be afraid to initiate a conversation with someone that has more experience than you. When trying to succeed as an entrepreneur, never do it alone and try to find other people in your field. Brainstorm ideas together, support each other and learn from each other. 5. Adaption to Changes Many of the top entrepreneurs of our time are always adapting to changes, specifically in regards to new technologies. Everything is improving day by day and it is very important not to just expect things to be as they used to be.

Adapting to changes is very important and it can lead to a major breakthrough of your business. Are you an entrepreneur who does not have your business online? Why not take advantage of the vast audience of the internet and expand your business. Becoming a successful entrepreneur is no easy task. If you consistently get things done early, remain confident even when times are tough, manage your money wisely, network with others and adapt properly to new changes you will find that things will come easier.

6.Curiosity
Its such a wonderful trait in business. To want, no, need to know whats next, how something works, why people arent buying, or how to do something just a little faster is a trait I look for in any potential employee and one that successful entrepreneurs are almost plagued with. (Insatiable curiosity is often encumbered with boredom of the routine.)

7.Risk Averse
This one throws people, but successful entrepreneurs are not any more wired to take risks than most, but they are wired to spot opportunities and possess the confidence that something, perhaps not what was originally envisioned, can be made of the opportunity. They are often better at letting something thats clearly a bad idea go, limiting the ultimate risk. 8. Planners This goes hand in hand with risk. Successful entrepreneurs enjoy the planning process, not necessarily completing a plan, but this is what makes them averse to taking foolish risks. They often so value the plan for their life that they always hold a glimmer of the vision of the business that can serve that plan. 8.Trusting Successful entrepreneurs are trustworthy. They keep their promises, but more than that, they are trusting. In other words, they extend trust to others and focus on results instead of blame when something goes wrong. 9. Judgment Power Its tough to succeed long-term as an entrepreneur when you judge one or most of your actions as failed. Successful entrepreneurs have an uncanny ability to look at every misstep (and there will be plenty) as a learning opportunity. The key question is what did we learn from this as opposed to why did this fail.

10.Spatial We might get some challenges on this one as my research is a bit shaky here, but most of the successful entrepreneurs Ive worked with view things from a different point of view than the general population. They can do puzzles. This includes seeing how seemingly random sets of ideas fit together in simple and elegant ways. If they excel at math, its probably geometry over calculus. 11.Pragmatic Heres another one that I think is misunderstood. Successful entrepreneurs Ive met are very realistic about whats possible and are very practical in terms of getting there. That doesnt mean that they choke off growth by being overly cash sensitive, but it does usually mean that they have a great sense of how many units they can really move next quarter and what action steps are needed to do it.

Question- 20 Explain various types of Entrepreneurs and what are their important characteristics? Ans : The Various Types of Entrepreneurs are as follows

Social entrepreneur A social entrepreneur is motivated by a desire to help, improve and transform social, environmental, educational and economic conditions. Key traits and characteristics of highly effective social entrepreneurs include ambition and a lack of acceptance of the status quo or accepting the world "as it is". The social entrepreneur is driven by an emotional desire to address some of the big social and economic conditions in the world, for example, poverty and educational deprivation, rather than by the desire for profit. Social entrepreneurs seek to develop innovative solutions to global problems that can be copied by others to enact change. Social entrepreneurs act within a market aiming to create social value through the improvement of goods and services offered to the community. Their main aim is to help offer a better service improving the community as a whole and are predominately run as non profit schemes. Zahra et al. (2009: 519) said that social entrepreneurs make significant and diverse

contributions to their communities and societies, adopting business models to offer creative solutions to complex and persistent social problems. Serial entrepreneur A serial entrepreneur is one who continuously comes up with new ideas and starts new businesses. In the media, the serial entrepreneur is represented as possessing a higher propensity for risk, innovation and achievement. Serial entrepreneurs are more likely to experience repeated entrepreneurial success. They are more likely to take risks and recover from business failure. Lifestyle entrepreneur A lifestyle entrepreneur places passion before profit when launching a business in order to combine personal interests and talent with the ability to earn a living. Many entrepreneurs may be primarily motivated by the intention to make their business profitable in order to sell to shareholders. In contrast, a lifestyle entrepreneur intentionally chooses a business model intended to develop and grow their business in order to make a long-term, sustainable and viable living working in a field where they have a particular interest, passion, talent, knowledge or high degree of expertise. [6] A lifestyle entrepreneur may decide to become self-employed in order to achieve greater personal freedom, more family time and more time working on projects or business goals that inspire them. A lifestyle entrepreneur may combine a hobby with a profession or they may specifically decide not to expand their business in order to remain in control of their venture. Common goals held by the lifestyle entrepreneur include earning a living doing something that they love, earning a living in a way that facilitates self-employment, achieving a good work/life balance and owning a business without shareholders. Many lifestyle entrepreneurs are very dedicated to their business and may work within the creative industries or tourism industry,[7] where a passion before profit approach to entrepreneurship often prevails. While many entrepreneurs may launch their business with a clear exit strategy, a lifestyle entrepreneur may deliberately and consciously choose to keep their venture fully within their own control. Lifestyle entrepreneurship is becoming increasing popular as technology provides small business owners with the digital platforms needed to reach a large global market.[8] Younger lifestyle entrepreneurs, typically those between 25 and 40 years old, are sometimes referred to as Treps. Fabian Entrepreneurs A Fabian Entrepreneur is one who is very cautious in taking the decisions, very skeptical, and takes calculative steps.

Drone Entrepreneur
Drone Entrepreneurs suffer losses, as they refuse to make any modifications in the existing production methods. These entrepreneurs are conservative or orthodox in outlook. They never like to get noticed.

Question-21 What is the Concept and nature of Entrepreneurship? Ans Concept of Entrepreneurs
It has assumed super importance for accelerating economic growth both in developed and developing countries. It promotes capital formation and creates wealth in country. It is hope and dreams of millions of individuals around the world. It reduces unemployment and poverty and it is a pathway to prosper. Entrepreneurship is the process of exploring the opportunities in the market place and arranging resources required to exploit these opportunities for long term gain. It is the process of planning, organising, opportunities and assuming. Thus it is a risk of business enterprise. It may be distinguished as an ability to take risk independently to make utmost earnings in the market. It is a creative and innovative skill and adapting response to environment of what is real.

Nature of Entrepreneurship
Entrepreneurship is the act of being an entrepreneur, which can be defined as "one who undertakes innovations, finance and business acumen in an effort to transform innovations into economic goods". This may result in new organizations or may be part of revitalizing mature organizations in response to a perceived opportunity. The most obvious speciality of entrepreneurship is that of starting new businesses (referred as Start up Company); however, in recent years, the term has been extended to include social and political forms of entrepreneurial activity. When entrepreneurship is describing activities within a firm or large organization it is referred to as intra-preneurship and may include corporate venturing, when large entities spin-off organizations. Entrepreneurial activities are substantially different depending on the type of organization and creativity involved. Entrepreneurship ranges in scale from solo projects (even involving the entrepreneur only part-time) to major undertakings creating many job opportunities.

Many "high value" entrepreneurial ventures seek venture capital or angel funding (seed money) in order to raise capital to build the business. Angel investors generally seek annualized returns of 20-30% and more, as well as extensive involvement in the business. Many kinds of organizations now exist to support would-be entrepreneurs including specialized government agencies, business incubators, science parks, and some NGOs. In more recent times, the term entrepreneurship has been extended to include elements not related necessarily to business formation activity such as conceptualizations of entrepreneurship as a specific mindset (see also entrepreneurial mindset) resulting in entrepreneurial initiatives e.g. in the form of social entrepreneurship, political entrepreneurship, or knowledge entrepreneurship have emerged. The entrepreneurship is a factor in microeconomics, and the study of entrepreneurship reaches back to the profound resurgence in business and economics in the last 40 years. Entrepreneurship employs what Schumpeter called "the gale of creative destruction" to replace in whole or in part inferior innovations across markets and industries, simultaneously creating new products including new business models. In this way, creative destruction is largely responsible for the dynamism of industries and long-run economic growth. The supposition that entrepreneurship leads to economic growth is an interpretation of the residual in endogenous growth theory and as such is hotly debated in academic economics. An alternate description suggests that the majority of innovations may be much more incremental improvements such as the replacement of paper with plastic in the construction of a drinking straw. Entrepreneurship resulted in new industries but also in new combinations of currently existing inputs. Schumpeter's initial example of this was the combination of a steam engine and then current wagon making technologies to produce the horseless carriage. In this case the innovation, the car, was transformational but did not require the development of a new technology, merely the application of existing technologies in a novel manner. It did not immediately replace the horse drawn carriage, but in time, incremental improvements which reduced the cost and improved the technology led to the complete practical replacement of beast drawn vehicles in modern transportation. Traditional microeconomic theory did not formally consider the entrepreneur in its theoretical frameworks (instead assuming that resources would find each other through a price system). In this treatment the entrepreneur was an implied but unspecified actor, but it is consistent with the concept of the entrepreneur being the agent of x-efficiency.

Promotion of Entrepreneurs
Given entrepreneurship's potential to support economic growth, it is the policy goal of many governments to develop a culture of entrepreneurial thinking. This can be done in a number of ways: by integrating entrepreneurship into education systems, legislating to encourage risktaking, and national campaigns. An example of the latter is the United Kingdom's Enterprise Week, which launched in 2004. Outside of the political world, research has been conducted on the presence of entrepreneurial theories in doctoral economics programs. Dan Johansson, fellow at the Ratio Institute in Sweden, finds such content to be sparse. He fears this will dilute doctoral programs and fail to train young economists to analyze problems in a relevant way.[9] Many of these initiatives have been brought together under the umbrella of Global Entrepreneurship Week, a worldwide celebration and promotion of youth entrepreneurship, which started in 2008.

Question-22 What do you understand by contemporary business environment and what are the entrepreneurial opportunities in contemporary business environment? Ans : Business Environment
The business environment is the aggregate of all conditions, events, and influences that surround and affect a business firm. Business environment generally refers to the external factors affecting, either positively or negatively, the operation of a firm. The most important external factors include economic, legal, political, social and technological factors.

Contemporary Business Environment

The term Contemporary Business Environment is composed of three words Contemporary, Business and Environment. In simple terms, Contemporary means the present time the state in which a person remains busy is known as Business. The word Business in its economic sense means human activities like production, extraction or purchase or sales of goods that are performed for earning profits.

On the other hand, the word Contemporary Environment refers to the aspects of surroundings. Therefore, Business Environment may be defined as a set of conditions Social, Legal, Economical, Political or Institutional that are uncontrollable in nature and affects the functioning of organization. Business Environment has two components: 1. Internal Environment 2. External Environment Internal Environment: It includes 5 Ms i.e. man, material, money, machinery and management, usually within the control of business. Business can make changes in these factors according to the change in the functioning of enterprise. External Environment: Those factors which are beyond the control of business enterprise are included in external environment. These factors are: Government and Legal factors, GeoPhysical Factors, Political Factors, Socio-Cultural Factors, Demo-Graphical factors etc. It is of two Types: 1. Micro/Operating Environment 2. Macro/General Environment Micro/Operating Environment: The environment which is close to business and affects its capacity to work is known as Micro or Operating Environment. It consists of Suppliers, Customers, Market Intermediaries, Competitors and Public. (1) Suppliers: They are the persons who supply raw material and required components to the company. They must be reliable and business must have multiple suppliers i.e. they should not depend upon only one supplier. (2) Customers: - Customers are regarded as the king of the market. Success of every business depends upon the level of their customers satisfaction. Types of Customers: (i) Wholesalers (ii) Retailers (iii) Industries (iv) Government and Other Institutions (v) Foreigners

(3) Market Intermediaries: - They work as a link between business and final consumers. Types:(i) Middleman (ii) Marketing Agencies (iii) Financial Intermediaries (iv) Physical Intermediaries (4) Competitors: - Every move of the competitors affects the business. Business has to adjust itself according to the strategies of the Competitors. (5) Public: - Any group who has actual interest in business enterprise is termed as public e.g. media and local public. They may be the users or non-users of the product. Macro/General Environment: It includes factors that create opportunities and threats to business units. Following are the elements of Macro Environment: (1) Economic Environment: - It is very complex and dynamic in nature that keeps on changing with the change in policies or political situations. It has three elements: (i) Economic Conditions of Public (ii) Economic Policies of the country (iii)Economic System (iv) Other Economic Factors: Infrastructural Facilities, Banking, Insurance companies, money markets, capital markets etc. (2) Non-Economic Environment: - Following are included in non-economic environment:(i) Political Environment: - It affects different business units extensively. Components: (a) Political Belief of Government (b) Political Strength of the Country (c) Relation with other countries (d) Defense and Military Policies (e) Centre State Relationship in the Country (f) Thinking Opposition Parties towards Business Unit (ii) Socio-Cultural Environment: - Influence exercised by social and cultural factors, not within the control of business, is known as Socio-Cultural Environment. These factors include: attitude of people to work, family system, caste system, religion, education, marriage etc.

(iii) Technological Environment: - A systematic application of scientific knowledge to practical task is known as technology. Everyday there has been vast changes in products, services, lifestyles and living conditions, these changes must be analysed by every business unit and should adapt these changes. (iv) Natural Environment: - It includes natural resources, weather, climatic conditions, port facilities, topographical factors such as soil, sea, rivers, rainfall etc. Every business unit must look for these factors before choosing the location for their business. (v) Demographic Environment :- It is a study of perspective of population i.e. its size, standard of living, growth rate, age-sex composition, family size, income level (upper level, middle level and lower level), education level etc. Every business unit must see these features of population and recongnise their various need and produce accordingly. (vi) International Environment: - It is particularly important for industries directly depending on import or exports. The factors that affect the business are: Globalisation, Liberalisation, foreign business policies, cultural exchange. Characteristics:1. Business environment is compound in nature. 2. Business environment is constantly changing process. 3. Business environment is different for different business units. 4. It has both long term and short term impact. 5. Unlimited influence of external environment factors. 6. It is very uncertain. 7. Inter-related components. 8. It includes both internal and external environment. The entrepreneurial process begins with identifying an opportunity and evaluating it through an initial screening process. If it appears reasonable a detailed business plan can be made. If not it can be discarded. SEARCH FOR BUSINESS IDEA Clearly, except in very rare cases, opportunities just do not occur to the individual. These have to be actively searched/ scouted for. Hence, the start up process for a new venture creation

begins with scouting for opportunities. The process may start from an arms length, that is, one may just look around ones immediate context- family, community, and job and build up a case for business from the bottom-up. Else, one may take a top-down approach, Clearly, except in very rare cases, opportunities just do not occur to the individual. These have to be actively searched/ scouted for. Hence, the start up process for a new venture creation begins with scouting for opportunities. The process may start from an arms length, that is, one may just look around ones immediate context- family, community, and job and build up a case for business from the bottom-up. Else, one may take a top-down approach, starting from the scanning of the international and macro economic environment and conducting/using industrial/consumer surveys and identifying appropriate business ideas. An entrepreneur can sense and intelligently seize opportunities, which exist in the environment. Often it is said that necessity is the mother of all inventions. However, in the context of entrepreneurship, opportunities besides existing in the environment in the form of needs and problems of people around might have to be created. Thus, the entrepreneurs meet not only the existing needs; they create the new needs as well! It is also possible to create opportunities. Maggi noodles, Credit cards, FM radio are all examples of needs which were created either out of demographic changes e.g. with more women opting for employment the need for a quick snack was created resulting in the phenomenal success of the two minute noodles and packaged food. Hectic work schedules, frequent corporate traveling created the need for fast banking services and hence the ATM, credit card, debit card and telephone banking came in vogue.

Entrepreneurial Opportunity Scanning

Once the entrepreneur perceives opportunities, it becomes important for him to scan the environment. It is quite possible that many of the promising opportunities might not make commercial sense. Scanning involves close examination of the environmental conditions and their impact upon the business idea. It is not a cursory exercise but rather an attempt to look beyond the immediate opportunities to the emerging trends. An attempt can be made to modify, adapt, rearrange, substitute, combine, reverse etc. Entrepreneurship does not exist in a vacuum. It is affected by and affects the environment. Entrepreneurship is directly linked to Contemporary Business Environment

Relationship Between Entrepreneurship And Environment

As the economies are getting internationally integrated, for an analysis of the environment of entrepreneurship you would be required to develop an understanding of international, domestic macro-economic, and industry/sector specific factors.

Question-23 What is a Business Enterprise? Explain briefly the process of setting up a Business Enterprise. Ans : Business Enterprise
A Business Enterprise is a Commercial organization engaged in the trade of goods, services, or both to consumers. Business Enterprises are predominant in capitalist economies, where most of them are privately owned and administered to earn profit to increase the wealth of their owners. Business Enterprise may also be not-for-profit or state-owned. A Business Enterprise owned by multiple individuals may be referred to as a company, although that term also has a more precise meaning. The etymology of Business Enterprise" relates to the state of being busy either as an individual or society as a whole, doing commercially viable and profitable work. The term " Business Enterprise" has at least three usages, depending on the scope the singular usage to mean a particular organization; the generalized usage to refer to a particular market sector, "the music business" and compound forms such as agribusiness; and the broadest meaning, which encompasses all activity by the community of suppliers of goods and services. However, the exact definition of business, like much else in the philosophy of Business Enterprise, is a matter of debate and complexity of meanings.

Small and Medium-sized Business Enterprises

Small and medium enterprises or small and medium-sized enterprises (also: Small and Medium-sized Enterprises; acronym in the plural: SMEs; small and medium businesses or small and medium-sized businesses, acronym: SMBs; and variations thereof) are companies whose headcount or turnover falls below certain limits. The abbreviation "SME" occurs commonly in the European Union and in international organizations, such as the World Bank, the United Nations, and the WTO. The term "small and medium businesses" or "SMBs" is predominantly used in the USA.

In most economies, smaller enterprises are much greater in number than large companies. SMEs are often said to be responsible for driving innovation and competition in many economic sectors.

How to Set Up an Business Enterprise

Setting up a Business Enterprise requires time, money and energy. Your enterprise doesn't necessarily have to make money, though. Non-profit organizations or social enterprises -- such as Red Cross and YMCA -- play a role in society that is no lesser than that of for-profit businesses. Whatever the enterprise you want to set up, approach it professionally

Steps of the Process of Setting up a Business Enterprise

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1 Come up with an idea of what your enterprise will be about. Think about who will be the customers of your business. If you plan your enterprise to be a non-profit organization, define the beneficiaries of its work. Also, consider how to finance your organization and where it will get money to grow. 2 Write a business plan. This formal document describes the structure of the organization, its financial aspects, the products it will produce or services it will provide and many other details relating to how the organization will work. Social enterprises also need a business plan as it will make the enterprise more professional. Instead of profits, they can measure their success in terms of people fed, children saved from HIV/AIDs or other measurements of their social impact. 3 Raise capital to start your enterprise. If you want to start a business enterprise, contact local banks and venture capital funds. If your enterprise is of social nature, ask for funding from charity organizations, the government or philanthropic foundations. 4 Register the enterprise's name at the local authority, typically the office of the Secretary of State. As name registration differs from state to state, consult business.gov for how to do it in your state. 5 Obtain an Employer Identification Number, or EIN, from the U.S. Revenue and Internal Revenue Service. You can apply for this number online at irs.gov. The site includes information on tax state registration you may need to go through, depending on the state in which you registered the enterprise. The major factors affecting how a Business Enterprise is organized are usually:

The size and scope of the Business Enterprise and its structure, management, and ownership, broadly analyzed in the theory of the firm. Generally a smaller business is more

flexible, while larger businesses, or those with wider ownership or more formal structures, will usually tend to be organized as corporations or (less often) partnerships. In addition, a Business Enterprise that wishes to raise money on a stock market or to be owned by a wide range of people will often be required to adopt a specific legal form to do so.

The sector and country. Private profit-making businesses are different from governmentowned bodies. In some countries, certain Business Enterprises are legally obliged to be organized in certain ways. Limited Liability Companies (LLC), limited liability partnerships, and other specific types of business organization protect their owners or shareholders from business failure by doing business under a separate legal entity with certain legal protections. In contrast, unincorporated Business Enterprise or persons working on their own are usually not so protected.

Tax advantages. Different structures are treated differently in tax law, and may have advantages for this reason. Disclosure and compliance requirements. Different Business Enterprises structures may be required to make less or more information public (or report it to relevant authorities), and may be bound to comply with different rules and regulations.

Many Business Enterprises are operated through a separate entity such as a corporation or a partnership (either formed with or without limited liability). Most legal jurisdictions allow people to organize such an entity by filing certain charter documents with the relevant Secretary of State or equivalent and complying with certain other ongoing obligations. The relationships and legal rights of shareholders, limited partners, or members are governed partly by the charter documents and partly by the law of the jurisdiction where the entity is organized. Generally speaking, shareholders in a corporation, limited partners in a limited partnership, and members in a limited liability company are shielded from personal liability for the debts and obligations of the entity, which is legally treated as a separate "person". This means that unless there is misconduct, the owner's own possessions are strongly protected in law if the business does not succeed. Where two or more individuals own a Business Enterprise together but have failed to organize a more specialized form of vehicle, they will be treated as a general partnership. The terms of a partnership are partly governed by a partnership agreement if one is created, and partly by the law of the jurisdiction where the partnership is located. No paperwork or filing is necessary to create a partnership, and without an agreement, the relationships and legal rights of the partners will be entirely governed by the law of the jurisdiction where the partnership is located.

A single person who owns and runs a Business Enterprise is commonly known as a sole proprietor, whether that person owns it directly or through a formally organized entity. A few relevant factors to consider in deciding how to operate a Business Enterprise include: 1. General partners in a partnership (other than a limited liability partnership), plus anyone who personally owns and operates a Business Enterprise without creating a separate legal entity, are personally liable for the debts and obligations of the business. 2. Generally, corporations are required to pay tax just like "real" people. In some tax systems, this can give rise to so-called double taxation, because first the corporation pays tax on the profit, and then when the corporation distributes its profits to its owners, individuals have to include dividends in their income when they complete their personal tax returns, at which point a second layer of income tax is imposed. 3. In most countries, there are laws which treat small corporations differently than large ones. They may be exempt from certain legal filing requirements or labor laws, have simplified procedures in specialized areas, and have simplified, advantageous, or slightly different tax treatment. 4. To "go public" (sometimes called IPO) -- which basically means to allow a part of the business to be owned by a wider range of investors or the public in generalyou must organize a separate entity, which is usually required to comply with a tighter set of laws and procedures. Most public entities are corporations that have sold shares, but increasingly there are also public LLCs that sell units (sometimes also called shares), and other more exotic entities as well. However, you cannot take a general partnership "public."

Question-24 What are the various factors affecting the appropriate choice of a suitable form of Business Organization? Or Question-25 What do you understand by a Suitable form of Business Organization and how the choice can be made for this? Ans :

Choosing a Form of Business Organisation A business enterprise can be owned and organized in several forms. Each form of organization has its own merits and demerits. The ultimate choice of the form of business depends upon the balancing of the advantages and disadvantages of the various forms of business. The right choice of the form of the business is very crucial because it determines the power, control, risk and responsibility of the entrepreneur as well as the division of profits and losses. Being a long term commitment, the choice of the form of business should be made after considerable thought and deliberation. The choice of the form of business is governed by several interrelated and interdependent factors :

The nature of business is the most important factor. Businesses providing direct services like tailors, restaurants and professional services like doctors, lawyers are generally organised as proprietary concerns. While, businesses requiring pooling of skills and funds like accounting firms are better organised as partnerships. Manufacturing organisations of large size are more commonly set up as private and public companies. Scale of operations i.e. volume of business ( large, medium, small) and size of the market area (local, national, international) served are the key factors. Large scale enterprises catering to national and international markets can be organised more successfully as private or public companies. Small and medium scale firms are generally set up as partnerships and proprietorship. Similarly, where the area of operations is wide spread (national or international), company ownership is appropriate. But if the area of operations is confined to a particular locality, partnership or proprietorship will be a more suitable choice. The degree of control desired by the owner(s). A person who desires direct control of business, prefers proprietorship, because a company involves separation of ownership and management. Amount of capital required for the establishment and operation of a business. A partnership may be converted into a company when it grows beyond the capacity and resources of a few persons. The volume of risks and liabilities as well as the willingness of the owners to bear it, is also an important consideration. Comparative tax liability.

Entrepreneurs should seriously weigh the pros and cons of various forms of business organizations. Your small business can be set up as a sole proprietor, corporation, Scorporation, partnership, non-profit organization, Limited Liability Company, Limited Liability

Partnership, and in some states a Professional Limited Liability Company/Partnership. Such a dizzying array of choices! Which form of organization is best for your business depends on several factors, some of which are tax-related, some of which are business-related, and some of which are influenced by legal concerns. Moreover, you may need a different form of organization at different times in the life of your business. So don't be afraid to change your form of business if your needs change.

Question-26 Define and explain a Business Plan? What is the process of preparation of a proper Business Plan? Ans : Business Plan
A business plan is a comprehensive, written description of the business of an enterprise. It is a detailed report on a company's products or services, production techniques, markets and clients, marketing strategy, human resources, organization, requirements in respect of infrastructure and supplies, financing requirements, and sources and uses of funds. The business plan describes the past and present status of a business, but its main purpose is to present the future of an enterprise. It is normally updated annually and looks ahead for a period of usually three to five years, depending on the type of business and the kind of entity. A business plan is a formal statement of a set of business goals, the reasons why they are believed attainable, and the plan for reaching those goals. It may also contain background information about the organization or team attempting to reach those goals. Business plans may also target changes in perception and branding by the customer, client, tax-payer, or larger community. When the existing business is to assume a major change or when planning a new venture - a 3 to 5 year business plan is required since investors will look for their annual return in the 3 to 5 year time. Business plans may be internally or externally focused. Externally focused plans target goals that are important to external stakeholders, particularly financial stakeholders. They typically have detailed information about the organization or team attempting to reach the goals. With for-profit entities, external stakeholders include investors and customers. External stake-holders of non-profits include donors and the clients of the non-profit's services. For government agencies, external stakeholders include tax-payers, higher-level government agencies, and international lending bodies such as the International Monetary Fund, the World Bank, various economic agencies of the United Nations, and development banks.

Internally focused business plans target intermediate goals required to reach the external goals. They may cover the development of a new product, a new service, a new IT system, a restructuring of finance, the refurbishing of a factory or a restructuring of the organization. An internal business plan is often developed in conjunction with a balanced scorecard or a list of critical success factors. This allows success of the plan to be measured using non-financial measures. Business plans that identify and target internal goals, but provide only general guidance on how they will be met are called strategic plans.

Operational plans describe the goals of an internal organization, working group or department. Project plans, sometimes known as project frameworks, describe the goals of a particular project. They may also address the project's place within the organization's larger strategic goals Business plans are decision-making tools. There is no fixed content for a business plan. Rather the content and format of the business plan is determined by the goals and audience. A business plan represents all aspects of business planning process declaring vision and strategy alongside sub-plans to cover marketing, finance, operations, human resources as well as a legal plan, when required. A business plan is a summary of those disciplinary plans.

The Need of a Business Plan

The depth and detail of the business plan depends upon the size of the market, nature of business [manufacturing/trading/service] and degree of competition. For, e.g., an entrepreneur planning to market a new washing machine will need a comprehensive business plan. On the other hand, an entrepreneur who plans to open a general provisions corner store will not need such a comprehensive business plan. Business plan is important due to the following reasons: (i) It helps the entrepreneur to decide where he wants to go. (ii) It helps him to determine the viability of the venture. (iii) It provides guidance to the entrepreneur in planning realistic goals and targets, in organizing and even in identifying possible roadblocks. (iv) It is a pre-requisite to obtain finance.

The Out line Sketch of a Business Plan

1 Introductory Page (a) Name and address of business (b) Name(s) and address (es) of principals

(c) Nature of business (d) Statement of financing needed (e) Statement of confidentiality of report 2 Executive Summary Three to four pages summarizing the complete business plan. 3 Industry Analysis (a) Future outlook and trends (b) Analysis of competitors (c) Market segmentation (d) Industry forecasts 4 Description of Venture (a) Product (s) (b) Services (s) (c) Size of business (d) Office equipment and personnel (e) Background of entrepreneurs 5 Production Plan (a) Manufacturing process (amount subcontracted) (b) Physical plant (c) Machinery and equipment (d) Names of suppliers of raw materials 6 Marketing Plan (a) Pricing (b) Distribution (c) Production (d) Product forecasts (e) Controls Organisational Plan (a) Form of ownership (b) Identification of partners or principal shareholders

(c) Authority of principals (d) Management-team background (e) Roles and responsibilities of members of organization 8 Assessment of Risk (a) Evaluate weakness of business (b) New technologies (c) Contingency plans 9 Financial Plan (a) Pro forma income statement (b) Cash flow projection (c) Pro forma balance sheet (d) Break-even analysis (e) Sources and application of funds 10 Appendix (contains backup material) (a) Letters (b) Market research data (c) Leases or contracts (d) Price lists from suppliers

How to Prepare Your Business Plan

Preparing a business plan draws on a wide range of knowledge from many different business disciplines: finance, human resource management, intellectual property management, supply chain management, operations management, and marketing, among others. It can be helpful to view the business plan as a collection of sub-plans, one for each of the main business disciplines. A business plan should not be something you prepare once, then put on a shelf and forget. Dynamic planning should be an integral part of managing your business. Most successful ventures prepare a three-to-five year business plan every year. This involves updating last years business plan by comparing the planned figures and goals with results achieved and

taking into account changes, new information, experiences and new ideas. The steps involved in the business planning process are the following:

1. Assessing the situation 2. Developing a mission 3. Getting ready 4. Setting goals 5. Working out the business plan 6. Setting employee objectives 7. Monitoring the process

1. Assessing the situation

This should be an assessment of how your customers, partners, competitors and suppliers view your business. It should answer the question where are we now? It should also be a honest and self-critical exercise trying to answer the important questions any businesspersons should be asking themselves regularly: What are our important strengths and main weaknesses? What can we do well and what should we not be doing at all? What are the major mistakes we have made in the past and what can we learn from them? Do we make a reasonable number of mistakes?

2. Developing a mission
Before proceeding further you should formulate a clear mission statement for your enterprise. Developing your mission is often the most valuable part of the dynamic planning process since it can change or reconfirm the direction of your business. Missions are intended to provide a sense of purpose and act as a tool for communicating where the business is heading. Shareholders, employees and business partners can be better motivated and support the mission if they know what it is. Your vision says how you see yourself in the far future. It expresses what you want your company to become. A vision shared by all the people concerned with the business is an important factor for its successful development. Your mission defines what you want to achieve. It states the benefits your business will bring to clients, employees, shareholders and the community as a whole. Your philosophy expresses the values and beliefs of your organization's culture.

 Your strategy indicates how to get there. A business is often founded on the vision of an individual. As the entity grows, the organization may lose its original raison dtre and its mission may change. The mission should be reviewed regularly and if necessary adapted. This should be providing an updated picture of what you are trying to achieve and answering questions such as: UNCTAD, How to Prepare Your Business Plan

What business are you in? What do you do best? Whose needs do you meet? What needs do you meet? What benefits do you generate? Philosophies or values should be included in the written business plan. They are an important foundation that should be communicated to all levels within your organization and to your outside business partners. A consistent corporate culture and a good understanding of the entity's direction and values can improve decision- making and staff productivity. Staff may feel better about what they do. People are motivated by more than just getting a salary. The vision, mission, philosophy and strategy of a firm are usually developed by the top management, sometimes at an off-site location has many benefits (getting away from the day-to-day distractions for the purpose of this process).

3. Getting ready
After the mission and the philosophical basis have been defined, you need to start the actual work of preparing the business plan. Some important matters you need to address when getting ready are: Appointing a coordinator. Appoint the staff member who will be responsible for coordinating the business planning process and for delivering the final document (business planning project manager) in time. Hiring a facilitator. Consider the value of an experienced facilitator. Hire one if you do not have a staff member who is available and has the relevant experience and talent in guiding complex business planning processes. Very often an external person - neutral and independent - can be of value in moderating complex consensus-seeking sessions. This person should be knowledgeable about the requirements of the readers of the business plan. Defining tasks. Define the different tasks and steps involved in the process, the timing of these and the overall schedule for the work.

 Identifying team members. Identify the people who will be involved in the process and define their roles, competencies, responsibilities and expected contributions/deliverables. Gathering information. Gather and organize all the basic information that will be required from internal and external sources (market surveys, reports on competition, new technological developments, etc.). In addition to information available in-house, there are valuable sources and tools such as industry associations, databases and specialized consultants to be considered.

4. Setting goals.
Setting goals for the future development of the business is a prerequisite for the preparation of the business plan. Although these goals will have to be adjusted in the iterative planning process, they can still be of great value in setting the tune and spirit for further work. The goals should be time-bound, realistic and measurable. Examples of such goals can be: Over the next three years increase sales volume by an average of 20 per cent per year by intensifying marketing and sales effort in the neighbouring countries (export); In the coming year reduce production costs by 10 per cent through greater automation of production lines; By the end of the second planning year launch three new products on the local market.

5. Working out the business plan

Working out the business plan basically involves synthesizing and harmonizing your marketing, sales, development, manufacturing, operations and financing targets in such a way as to enable the enterprise to meet its overall objectives. This matching work is usually conducted in an iterative process until full consistency of all elements of the business is achieved.

6. Setting employee objectives.

One of the most important actions after your business plan has been completed is to use it as a basis for setting the objectives of units and individuals in your firm. The objective of your sales manager is to achieve the sales volumes set in the plan. The production manager has to meet the quality standards and production rates anticipated. The development staff have, among other things, to meet the schedules planned for bringing into production the new product. These individual objectives should be fixed in writing and the results of the work should be monitored and assessed periodically. These should form the basis for the financial compensation of the employee.

7. Monitoring the process.

Systematic monitoring of the implementation of your plan is a very important factor for the success of your business. Action plans, monitoring systems and constant feedback should be integrated to ensure successful implementation of the plan and achievement of its objectives. Participation in this process can have a profound effect on the way your team members view

their role in the enterprise, and can have an immediate impact on their performance. If the business plan is completed and then locked up in a cupboard and forgotten for a year, your employees will never take business planning seriously again. If key assumptions change, the plan must be adjusted. Accordingly, mid-term corrections are recommended. The key to maximizing the benefits of dynamic planning lies in implementation, action and keeping the plan up to date.

Question-27 What is a Feasibility Report? How Feasibility Report is prepared for a Business Plan? Ans : Feasibility Report
Feasibility literally means whether some idea will work or not. It knows before hand whether there exists a sizeable market for the proposed product/service, what would be the investment requirements and where to get the funding from, whether and wherefrom the necessary technical know-how to convert the idea into a tangible product may be available, and so on. In other words, feasibility study involves an examination of the operations, financial, HR and marketing aspects of a business before the venture comes into existence. Feasibility is a multivariate concept; that is, a project has to be viable not only in technical terms but also in economic and commercial terms too. Moreover, there always is a possibility that a project that is technically possible may not be economically viable. For instance, you can construct a dust free factory in Rajasthan, but it is more economically sensible to do so in Chandigarh/ Bangalore. So even as we take up the various aspects of feasibility oneby-one, it must not mislead into believing that there is a sequence and that there are no interdependencies. Examination of the feasibility requires skills that you may fall short of. You may take the help of the Technical Consultancy Organisations (TCOs) such as HARDICON (Haryana-Delhi Industrial Consultancy Organisation) towards this purpose. There are district-wise industrial potential surveys available with the SISIs and DICs that may serve as a good starting point. You may also make use of the Project Reports published by the directorate of industries and private consulting firms. Obviously, as you use these off-the- shelf project reports, you need to re-validate their assumptions and findings and resist the temptation of jump-starting. Whether you use the already published project reports or wish to start afresh, you need to examine all the facets of the feasibility of the proposed project idea, viz., marketing, technical, financial, economic and legal. Marketing Analysis A market, whether a place or not, is the arena for interaction among buyers and sellers. From sellers point of view, market analysis is primarily concerned with the aggregate demand of the proposed product/service in future and the market share expected to be captured. Success of

the proposed project clearly hinges on the continuing support of the customers. However, it is very difficult to identify the market for ones product/service. After all, the whole universe cannot be your market. You have to carefully segment the market according to some criteria such as geographic scope, demographic and psychological profile of the potential customers etc. It is a study of knowing who all comprise your customers, for this you require information on: - Consumption trends. - Past and present supply position - Production possibilities and constraints - Imports and Exports -Competition - Cost structure - Elasticity of demand - Consumer behaviour, intentions, motivations, attitudes, preferences and requirements Distribution channels and marketing policies in use - Administrative, technical and legal constraints impinging on the marketing of the product FINANCIAL ANALYSIS The objective of financial analysis is to ascertain whether the proposed project will be financially viable in the sense of being able to meet the burden of servicing debt and whether the proposed project will satisfy the return expectations of those who provide the capital. While conducting a financial appraisal certain aspects has to be looked into like: - Investment outlay and cost of project - Means of financing - Projected profitability - Break- even point - Cash flows of the project - Investment worthiness judged in terms of various criteria of merit - Projected financial positions TECHNICAL ANALYSIS The issues involved in the assessment of technical analysis of the proposed project may be classified into those pertaining to inputs, throughputs and outputs.

 Input Analysis: Input analysis is mainly concerned with the identification, quantification and evaluation of project inputs, that is, machinery and 67 materials. You have to ensure that the right kind and quality of inputs would be available at the right time and cost throughout the life of the project. You have to enter into long-term contracts with the potential suppliers; in many cases you have to cultivate your supply sources. When Macdonald entered India, they developed sustainable sources of supply of potatoes, lettuce and other ingredients for their burgers. The activities involved in developing and retaining supply sources are referred to as supply chain management. Throughput Analysis: It refers to the production/operations that you would perform on the inputs to add value. Usually, the inputs received would undergo a process of transformation in several stages of manufacture. Where to locate the facility, what would be the sequence, what would be the layout, what would be the quality control measures, etc. are the issues that you would learn in greater details in subsequent lessons. Output Analysis: this involves product specification in terms of physical features- colour, weight, length, breadth, height; functional features; chemicalmaterial properties; as well as standards to be complied with such as BIS, ISI, and ISO etc.

ECONOMIC ANALYSIS
Economics is the study of costs- and- benefits. In regard to the feasibility of the study the entrepreneur is concerned whether the capital cost as well as the cost of the product is justifiable vis--vis the price at which it will sell at the market place. For example, technically, silver can be extracted from silver bromide, (a chemical used for processing the X-ray and photo films); but, the cost of extraction is so high that it would not be economically feasible to do so. Likewise, until recently cost of harnessing solar power was prohibitively high. This costbenefit analysis goes into financial calculations for profitability analysis that we discussed under financial analysis. At this stage it is also useful to distinguish between the economic and commercial feasibility; whereas economic feasibility leads one to the unit cost of the product, commercial feasibility informs whether enough units would sell. Apart from the cost-benefit analysis as above, which we also refer to as private costbenefit analysis, it is also useful to do what is known as social- cost-benefit- analysis (SCBA). For example, the entrepreneur may be getting subsidized electricity in which case private cost would be less than social cost. Likewise, exporting units earn precious foreign exchange resulting into social benefits being more than private earnings. Many a time, a project that is worthy on SCBA may find greater favour with the support agencies.

ECOLOGICAL ANALYSIS
In recent years, environmental concerns have assumed a great deal of significance especially for projects, which have significant ecological implications like power plants and irrigation schemes, and for environment polluting industries (like bulk drugs, chemicals and leather processing). The concerns that are usually addressed include the following: - What is the likely damage caused by the project to the environment? - What is the cost of restoration measures required to ensure that the damage to the environment is contained within acceptable limits?

UNIT-IV
Question- 28 What are Business Policies of Government and what are the impacts of Government and Government policies on Business? Or Question-29 Explain the Government and Business interface. Ans : Policy
A policy is typically described as a principle or rule to guide decisions and achieve rational outcome. The term is not normally used to denote what is actually done, this is normally referred to as either procedure or protocol. Policies are generally adopted by the Board of or senior governance body within an organization where as procedures or protocols would be developed and adopted by senior executive officers. Policies can assist in both subjective and objective decision making. Policies to assist in subjective decision making would usually assist senior management with decisions that must consider the relative merits of a number of factors before making decisions and as a result are often hard to objectively test e.g. work-life balance policy. In contrast policies to assist in objective decision making are usually operational in nature and can be objectively tested e.g. password policy. A Policy can be considered as a "Statement of Intent" or a "Commitment". For that reason at least, the decision-makers can be held accountable for their "Policy".

Public Policy or Government Policy

Public policy as government action is generally the principled guide to action taken by the administrative or executive branches of the state with regard to a class of issues in a manner consistent with law and institutional customs. In general, the foundation is the pertinent national and subnationalconstitutional law and implementing legislation such as the US Federal code. Further substrates include both judicial interpretations and regulations which are generally authorized by legislation. Other scholars define it as a system of "courses of action, regulatory measures, laws, and funding priorities concerning a given topic promulgated by a governmental entity or its representatives." Public policy is commonly embodied "in constitutions, legislative acts, and judicial decisions." Shaping public policy is a complex and multifaceted process that involves the interplay of numerous individuals and interest groups competing and collaborating to influence

policymakers to act in a particular way. These individuals and groups use a variety of tactics and tools to advance their aims, including advocating their positions publicly, attempting to educate supporters and opponents, and mobilizing allies on a particular issue. In this context, advocacy can be defined as attempting to influence public policy through education, lobbying, or political pressure. Advocacy groups "often attempt to educate the general public as well as public policy makers about the nature of problems, what legislation is needed to address problems, and the funding required to provide services or conduct research. Although advocacy is viewed as unseemly by some in the professional and research community, it is clear that public policy priorities are influenced by advocacy. Sound research data can be used to educate the public as well as policy makers, thereby improving the public policy process." Government Policy or Public policy-making in India has frequently been characterized by a failure to anticipate needs, impacts, or reactions which could have reasonably been foreseen, thus impeding economic development. Policies have been reversed or changed more frequently than warranted by exogenous changes or new information. This paper is concerned with why India's policymaking structures have so much difficulty in formulating the "right" policy and then sticking to it. It goes on to ask, and make a modest beginning in answering, the question of what can be done to improve the structures and systems involved in the making of Public Policy or Government Policy in India

Types of Government or public Policies

Policies may be classified in many different ways. The following is a sample of several different types of policies broken down by their effect on members of the organization. Distributive policies Distributive policies extend goods and services to members of an organization, as well as distributing the costs of the goods/services amongst the members of the organization. Examples include government policies that impact spending for welfare, public education, highways, and public safety, or a professional organization's benefits plan. Regulatory policies Regulatory policies, or mandates, limit the discretion of individuals and agencies, or otherwise compel certain types of behavior. These policies are generally thought to be best applied when good behavior can be easily defined and bad behavior can be easily regulated and punished through fines or sanctions. An example of a fairly successful public regulatory policy is that of a speed limit.

Constituent policies Constituent policies create executive power entities, or deal with laws. Constituent policies also deal with Fiscal Policy in some circumstances. Miscellaneous policies Policies are dynamic; they are not just static lists of goals or laws. Policy blueprints have to be implemented, often with unexpected results. Social policies are what happens 'on the ground' when they are implemented, as well as what happens at the decision making or legislative stage. When the term policy is used, it may also refer to:

Official government policy (legislation or guidelines that govern how laws should be put into operation) Broad ideas and goals in political manifestos and pamphlets A company or organization's policy on a particular topic. For example, the equal opportunity policy of a company shows that the company aims to treat all its staff equally.

The actions the organization actually takes may often vary significantly from stated policy. This difference is sometimes caused by political compromise over policy, while in other situations it is caused by lack of policy implementation and enforcement. Implementing policy may have unexpected results, stemming from a policy whose reach extends further than the problem it was originally crafted to address. Additionally, unpredictable results may arise from selective or idiosyncratic enforcement of policy.

Impact of Government Policies on Business

ONCE upon a time economists thought government policies has no impact on business. But after the Great Depression of the 1930s, Keynes, the great economist, showed government policies could effect business. For example, if a government imposes more taxes and duties on a particular sector than is justified by its profit margin, it would go down or the businessmen in it can lose their interest in the sector and can give up their business. Similarly, tax and duty exemption for a particular sector would encourage businessmen to invest in it. As a result the sector will grow. If a country's monetary policy ensures availability of loans at reasonable rates, investment will go up. The prevailing global order has a tremendous impact on a country's business. It may be legal or illegal. For example, the USA manipulate the UN to impose sanctions on Iraq in the 1990s. The sanctions destroyed Iraqi business for which it lost business worth billions of dollars as well as its money in the banks of the USA and its allies. Iran is another example. The impact of government policy on business can be explained from the political and technical perspective.

From the political pint of view, political parties, their ideologies as well as world politics are relevant. From the technical perspective, the following policies of a government can impact business directly or indirectly: (a) Taxation (b) Subsidies (c) Interest Rates (d) Exchange Rates (e) Public-Private Partnerships. The government policy of a country depends upon its political culture. It can also vary depending on the form of government. Policy in a communist country will be different from that in a democracy or monarchy. The government policy in a politically stable country will also be different from an unstable country. In a stable political system, a government can take sustained business-friendly decisions to strengthen local business. The government, in this situation, gets the help of the opposition. But in an unstable political system in which the opposition boycotts parliament and takes to street agitations businesses and investment would suffer. In such a negative political culture, a country cannot have a sustained business-friendly environment or policy. In an unstable system, a government finds it difficult to maintain law and order which affects the business environment. It hampers business. Foreign investors do not invest in such an environment. Taxation policy can affect businesses. High tax rate on imported products would encourage local entrepreneurs to produce goods at home. But high tax rate on raw materials will discourage domestic production and encourage imports. Lending rates of the banks and the financial policy of a government can affect the economy. If interest rate rises, investment falls because businessmen would not borrow at unviable rates.

Question-30 What do you mean by Stock Exchange? Explain briefly about the Stock Exchange in India. Ans : Stock Exchange - A stock exchange is an entity that provides services for stock
brokers and traders to trade stocks, bonds, and other securities. Stock exchanges also provide facilities for issue and redemption of securities and other financial instruments, and capital events including the payment of income and dividends. Securities traded on a stock exchange include shares issued by companies, unit trusts, derivatives, pooled investment products and bonds.

To be able to trade a security on a certain stock exchange, it must be listed there. Usually, there is a central location at least for record keeping, but trade is increasingly less linked to such a physical place, as modern markets are electronic networks, which gives them advantages of increased speed and reduced cost of transactions. Trade on an exchange is by members only. The initial offering of stocks and bonds to investors is by definition done in the primary market and subsequent trading is done in the secondary market. A stock exchange is often the most important component of a stock market. Supply and demand in stock markets is driven by various factors that, as in all free markets, affect the price of stocks (see stock valuation). There is usually no compulsion to issue stock via the stock exchange itself, nor must stock be subsequently traded on the exchange. Such trading is said to be off exchange or over-thecounter. This is the usual way that derivatives and bonds are traded. Increasingly, stock exchanges are part of a global market for securities.

The Role of Stock exchange

Stock exchanges have multiple roles in the economy. This may include the following Raising capital for businesses The Stock Exchange provide companies with the facility to raise capital for expansion through selling shares to the investing public. Mobilizing savings for investment When people draw their savings and invest in shares (through a IPO or the issuance of new company shares of an already listed company), it usually leads to rational allocation of resources because funds, which could have been consumed, or kept in idle deposits with banks, are mobilized and redirected to help companies' management boards finance their organizations. This may promote business activity with benefits for several economic sectors such as agriculture, commerce and industry, resulting in stronger economic growth and higher productivity levels of firms. Sometimes it is very difficult for the stock investor to determine whether or not the allocation of those funds is in good faith and will be able to generate long-term company growth, without examination of a company's internal auditing. Facilitating company growth Companies view acquisitions as an opportunity to expand product lines, increase distribution channels, hedge against volatility, increase its market share, or acquire other necessary business assets. A takeover bid or a merger agreement through the stock market is one of the simplest and most common ways for a company to grow by acquisition or fusion.

Profit sharing Both casual and professional stock investors, as large as institutional investors or as small as an ordinary middle class family, through dividends and stock price increases that may result in capital gains, share in the wealth of profitable businesses. Unprofitable and troubled businesses may result in capital losses for shareholders. Corporate governance By having a wide and varied scope of owners, companies generally tend to improve management standards and efficiency to satisfy the demands of these shareholders, and the more stringent rules for public corporations imposed by public stock exchanges and the government. Consequently, it is alleged that public companies (companies that are owned by shareholders who are members of the general public and trade shares on public exchanges) tend to have better management records than privately held companies (those companies where shares are not publicly traded, often owned by the company founders and/or their families and heirs, or otherwise by a small group of investors). Creating investment opportunities for small investors As opposed to other businesses that require huge capital outlay, investing in shares is open to both the large and small stock investors because a person buys the number of shares they can afford. Therefore the Stock Exchange provides the opportunity for small investors to own shares of the same companies as large investors. Government capital-raising for development projects Governments at various levels may decide to borrow money to finance infrastructure projects such as sewage and water treatment works or housing estates by selling another category of securities known as bonds. These bonds can be raised through the Stock Exchange whereby members of the public buy them, thus loaning money to the government. The issuance of such bonds can obviate the need, in the short term, to directly tax citizens to finance development though by securing such bonds with the full faith and credit of the government instead of with collateral, the government must eventually tax citizens or otherwise raise additional funds to make any regular coupon payments and refund the principal when the bonds mature. Barometer of the economy At the stock exchange, share prices rise and fall depending, largely, on market forces. Share prices tend to rise or remain stable when companies and the economy in general show signs of stability and growth. An economic recession, depression, or financial crisis could eventually lead to a stock market crash. Therefore the movement of share prices and in general of the stock indexes can be an indicator of the general trend in the economy.

Stock Exchanges of India

There are three major stock exchanges in India as mentioned below

Bombay Stock Exchange (BSE)

The Bombay Stock Exchange (BSE) ( Bombay hare Bzar) (formerly, The Stock Exchange, Bombay) is a stock exchange located on Dalal Street, Mumbai and is the oldest stock exchange in Asia. The equity market capitalization of the companies listed on the BSE wasUS$1.63 trillion as of December 2010, making it the 4th largest stock exchange in Asia and the 8th largest in the world. The BSE has the largest number of listed companies in the world. As of June 2011, there are over 5,085 listed Indian companies and over 8,196 scrips on the stock exchange,[3] the Bombay Stock Exchange has a significant trading volume. The BSE SENSEX, also called "BSE 30", is a widely used market index in India and Asia. Though many other exchanges exist, BSE and the National Stock Exchange of India account for the majority of the equity trading in India. While both have similar total market capitalization (about USD 1.6 trillion), share volume in NSE is typically two times that of BSE. The Bombay Stock Exchange is the oldest exchange in Asia. It traces its history to the 1850s, when four Gujarati and one Parsi stockbroker would gather under banyan trees in front of Mumbai's Town Hall. The location of these meetings changed many times, as the number of brokers constantly increased. The group eventually moved to Dalal Street in 1874 and in 1875 became an official organization known as 'The Native Share & Stock Brokers Association'. In 1956, the BSE became the first stock exchange to be recognized by the Indian Government under the Securities Contracts Regulation Act. The Bombay Stock Exchange developed the BSE SENSEX in 1986, giving the BSE a means to measure overall performance of the exchange. In 2000 the BSE used this index to open its derivatives market, trading SENSEX futures contracts. The development of SENSEX options along with equity derivatives followed in 2001 and 2002, expanding the BSE's trading platform. Historically an open outcry floor trading exchange, the Bombay Stock Exchange switched to an electronic trading system in 1995. It took the exchange only fifty days to make this transition. This automated, screenbased trading platform called BSE On-line trading (BOLT) currently has a capacity of 8 million orders per day. The BSE has also introduced the world's first centralized exchange-based internet trading system, BSEWEBx.co.in to enable investors anywhere in the world to trade on the BSE platform.[5] The BSE is currently housed in Phiroze Jeejeebhoy Towers at Dalal Street, Fort area.

National Stock Exchange (NSE)

The National Stock Exchange (NSE) ( Rashtriya hare Bzar) is a stock exchange located at Mumbai, Maharashtra, India. It is the 9th largest stock exchange in the world by market capitalization and largest in India by daily turnover and number of trades, for both equities and derivative trading. NSE has a market capitalization of around US$1.59 trillion and over 1,552 listings as of December 2010. Though a number of other exchanges exist, NSE and the Bombay Stock Exchange are the two most significant stock exchanges in India, and between them are responsible for the vast majority of share transactions. The NSE's key index is the S&P CNX Nifty, known as the NSE NIFTY (National Stock Exchange Fifty), an index of fifty major stocks weighted by market capitalisation. NSE is mutually-owned by a set of leading financial institutions, banks, insurance companies and other financial intermediaries in India but its ownership and management operate as separate entities. There are at least 2 foreign investors NYSE Euronext and Goldman Sachs who have taken a stake in the NSE. As of 2006, the NSE VSAT terminals, 2799 in total, cover more than 1500 cities across India. NSE is the third largest Stock Exchange in the world in terms of the number of trades in equities. It is the second fastest growing stock exchange in the world with a recorded growth of 16.6%. The National Stock Exchange of India was promoted by leading Financial institutions at the behest of the Government of India, and was incorporated in November 1992 as a taxpaying company. In April 1993, it was recognized as a stock exchange under the Securities Contracts (Regulation) Act, 1956. NSE commenced operations in the Wholesale Debt Market (WDM) segment in June 1994. The Capital market (Equities) segment of the NSE commenced operations in November 1994, while operations in the Derivatives segment commenced in June 2000.

Over The Counter Exchange of India (OTCEI)

OTC Exchange Of India (OTCEI) also known as Over-the-Counter Exchange of India based in Mumbai, Maharashtra.It is the first exchange for small companies. It is the first screen based nationwide stock exchange in India. It was set up to access high-technology enterprising promoters in raising finance for new product development in a cost effective manner and to provide transparent and efficient trading system to the investors. OTCEI is promoted by the Unit Trust of India, the Industrial Credit and Investment Corporation of India, the Industrial Development Bank of India, theIndustrial Finance Corporation of India and others and is a recognised stock exchange under the SCR Act. OTC Exchange Of India was founded in 1990 under the Companies Act 1956 and got recognized by the Securities Contracts Regulation Act, 1956 as a stock exchange.

An electronic stock exchange based in India that is comprised of small- and medium-sized firms looking to gain access to the capital markets. Like electronic exchanges in the U.S. such as the Nasdaq, there is no central place of exchange and all trading is done through electronic networks. The first electronic OTC stock exchange in India was established in 1990 to provide investors and companies with an additional way to trade and issue securities. This was the first exchange in India to introduce market makers, which are firms that hold shares in companies and facilitate the trading of securities by buying and selling from other participants.

Question-31 Which are various Stock Exchanges in India? Explain.

Ans : The three major stock Exchanges in India are
1. Bombay Stock Exchange BSE 2. National Stock Exchange NSE 3. Over The Counter Exchange of India OTCEI

1. Bombay Stock Exchange BSE

BSE is the leading and the oldest stock exchange in India as well as in Asia. It was established in 1887 with the formation of "The Native Share and Stock Brokers' Association". BSE is a very active stock exchange with highest number of listed securities in India. Nearly 70% to 80% of all transactions in the India are done alone in BSE. Companies traded on BSE were 3,049 by March, 2006. BSE is now a national stock exchange as the BSE has started allowing its members to set-up computer terminals outside the city of Mumbai (former Bombay). It is the only stock exchange in India which is given permanent recognition by the government. At present, (Since 1980) BSE is located in the "Phiroze Jeejeebhoy Towers" (28 storey building) located at Dalal Street, Fort, Mumbai. Pin code - 400021. In 2005, BSE was given the status of a full fledged public limited company along with a new name as "Bombay Stock Exchange Limited". The BSE has computerized its trading system by introducing BOLT (Bombay On Line Trading) since March 1995. BSE is operating BOLT at 275 cities with 5 lakh (0.5 million) traders a day. Average daily turnover of BSE is near Rs. 200 crores.

2. National Stock Exchange NSE

Formation of National Stock Exchange of India Limited (NSE) in 1992 is one important development in the Indian capital market. The need was felt by the industry and investing community since 1991. The NSE is slowly becoming the leading stock exchange in terms of technology, systems and practices in due course of time. NSE is the largest and most modern stock exchange in India. In addition, it is the third largest exchange in the world next to two exchanges operating in the USA. The NSE boasts of screen based trading system. In the NSE, the available system provides complete market transparency of trading operations to both trading members and the participates and finds a suitable match. The NSE does not have trading floors as in conventional stock exchanges. The trading is entirely screen based with automated order machine. The screen provides entire market information at the press of a button. At the same time, the system provides for concealment of the identify of market operations. The screen gives all information which is dynamically updated. As the market participants sit in their own offices, they have all the advantages of back office support, and facility to get in touch with their constituents. 1. Wholesale debt market segment, 2. Capital market segment, and 3. Futures & options trading.

3. Over The Counter Exchange of India OTCEI

The OTCEI was incorporated in October, 1990 as a Company under the Companies Act 1956. It became fully operational in 1992 with opening of a counter at Mumbai. It is recognised by the Government of India as a recognised stock exchange under the Securities Control and Regulation Act 1956. It was promoted jointly by the financial institutions like UTI, ICICI, IDBI, LIC, GIC, SBI, IFCI, etc.

Features of OTCEI are :1. OTCEI is a floorless exchange where all the activities are fully computerised. 2. Its promoters have been designated as sponsor members and they alone are entitled to sponsor a company for listing there. 3. Trading on the OTCEI takes place through a network of computers or OTC dealers located at different places within the same city and even across the cities. These computers allow dealers to quote, query & transact through a central OTC computer using the telecommunication links. 4. A Company which is listed on any other recognised stock exchange in India is not permitted simultaneously for listing on OTCEI.

5. OTCEI deals in equity shares, preference shares, bonds, debentures and warrants. 6. The Participants of OTCEI are :i. Members and dealers appointed by OTCEI, ii. Companies whose securities are listed, iii. Investors who trade in the OTCEI, iv. Registrar who keeps custody of scrip certificates, v. Settlement Bank which clears the payment between counters, and vi. SEBI and Government who supervise and regulate the working. This was the brief outline of various stock exchanges in India .

Question-32 Define and explain the concept of a Business Combination. What are the significant causes of Business Combination? Or Question-33 What is the concept and causes of a Business Combination? Ans : Business Combination
A Business combination is the merger of separate entities or operations of entities into one reporting entity. A business combination is the acquisition of one business by another, and is part of what is commonly referred to as M&A (mergers and acquisitions) activity. Business combinations are an important feature of the capital markets. A business combination involves the bringing together of two or more entities or businesses into one reporting entity. A business combination cannot occur if no business is acquired, or if control already exists. All business combinations must be accounted for using the purchase method, which requires the identification of an acquirer which may not be the same as the acquirer from a legal perspective. The total cost of the combination is allocated to the acquirees assets, liabilities and contingent liabilities on the basis of their fair values. Prescriptive guidance is provided on the determination of the fair values of various items. Identifiable intangible assets acquired in a business combination must be recognised separately from goodwill when accounting for the business combination unless strict criteria are met. Restructuring provisions cannot be recognised unless they are a pre-existing liability of the acquiree. The excess of the cost of a business combination over the aggregate of the fair values of the acquired assets, liabilities and contingent liabilities of the acquiree must be recognised as goodwill. If the aggregate fair values are higher than the cost of the combination, income is recognised for the excess, after the reassessment of the fair values of the acquired assets, liabilities and contingent liabilities

Forms of Business Combinations

1. Simple Combinations: They arise out of association of natural persons such as partnership firms and companies. 2. Compound Combinations: Compound combinations may take the following forms (i) Association : Trade Associations, Chambers of Commerce and Industry and informal agreements. (ii) Federation : Pools and cartels. (iii) Consolidation : Consolidation may take two forms: (a) Partial consolidation : trust, holding company and community of interest. (b) Complete Consolidation: Merger and amalgamation. FORMS OF COMBINATIONS

Association --Trade association --Chambers of Commerce & Industry I--nformal agreement --

Federation --Pools --Cartels Partial

Consolidation Complete Consolidation Merger Amalgamation

Consolidation --Trust --Holding company --Community of Trust

Causes of Business Combinations

There are so many causes of Business combinations discussed as follows: 1. Destructive Competition: destructive competition may result into the stoppage of many firms. In order to remove the fear created by strong competition, the competing firms arrive at some sort of understanding to regulate prices and eliminate overproduction. In other words, combination may be created as a means of furthering self interest by common action. 2. Economies of Large Scale: A large number of economies are achieved if a business is carried on a large scale. These economies relate to production, management, financing and marketing. Small business units may combine together to reap the benefits of large scale

operations and organisation. This will reduce the cost of production and increase the profits of the business. 3. Joint Stock Enterprise: The evolution of company form of organisation has also facilitated the combination of various units by acquiring shares of various companies to control their affairs. The companies under the common control through the system of inter-locking directorship can be easily combined to get many benefits of combination. 4. Control of Market: Combinations are created to secure steady market. Sometimes, combinations are created to control the entire market and create a monopoly which is detrimental to the interest of the consumers. By controlling the market, they can sell their products at higher prices and earn huge profits. 5. Individual Ability: According to Shield, Great organising ability, strategic genius, or personal ambition on the part of one or a number of men may account in part for the rise of certain business combinations. The scarcity of business talent became one of the causes of centralisation of power in a few hands, endowed with business insight, business talent and business courage.' ' Many a time, business combination a are created due to the initiative and organising ability of an individual or a number of individual 6. Lust for power: Some businessmen have a lust for economic power which can be satisfied by creating industrial empires. Desires to bring up industrial regime lies at the back of many combinations. Individual ambition of becoming the pioneer member or coordinator of a huge combine is also on of the factors favoring combination 7. Business Cycles: In uncontrolled economies, there are trade cycles. During books, firms expand to take advantage of rising demand, and during depressions, inefficient and weak firms find it difficult to survive because of lower demand. Business ups and downs generally lead to business combinations. Particularly in industries, where huge capital is employed and where demand is subject to cyclical changes, combinations occur as a revulsion against risk of burdensome overhead cost, glut, low turnover and lower process during depression. 8. Protective tariffs: Protective tariffs are used to encourage home industries. When the Government imposes import duty on certain items, the home manufacturers of such items are encouraged to form combination to develop their business and exploit the domestic market fully. Sometimes, national level combinations are formed to provide a united front to perpetuate protection. 9. Government Pressure: The Government policy may compel the weaker units to amalgamate with the stronger units so as to improve the overall efficiency of the industry. Even the Government may take over the sick units and combine them to form a viable unit and introduce rationalization in it.

10.Miscellaneous Factors: (a) Dearth of managerial talents may lead to managerial integration of business units. Many companies have common directors which in fact means their common control. (b) If an enterprise wants to be self sufficient, it may combine with other units. Vertical integration is the result of desire for self-sufficiency. Under this, various units producing the related raw materials and semi-finished products are combined together so that they produce the finished products at economical prices. (c) Growth of transport an communication has increased the intensity of completion not only in the national market but also in the international market. This has resulted in the formation of multinational enterprises having subsidiaries in different countries. (d) Sometimes, firms in an industry join to avail of the benefits of patent rights of one firm. Haney has divided the above factors or forces into three categories which are as follows: (i) Driving or impelling forces consisting of cut-throat competition and decrease in the opportunity for speculative gains (ii) Beckoning forces which include opportunity for profits, protective tariffs and gains of over capitalization (iii) Facilitating forces comprising of joint stock enterprises and other forces.

Question-34 What do you understand by Chambers of Commerce and Industries in India? Ans :
The Indian Chamber of Commerce and Industry is the premier body of business and industry in Eastern and North-Eastern India. The membership of the Chamber comprises several of the largest corporate groups in the country, with business operations all over the country and abroad. Set up by a group of pioneering industrialists led by Mr G D Birla, the Indian Chamber was closely associated with the Indian Freedom Movement, as the first organised voice of indigenous Indian Industry. Several of the distinguished industry leaders in India, such as Mr B M Birla, Sir Ardeshir Dalal, Sir Badridas Goenka, Mr S P Jain, Lala Karamchand Thapar, Mr Russi Mody, Mr Ashok Jain, have led the ICC as its President. One of the most pro-active Chambers in India, the ICC has been privileged to interact and host several of the esteemed Indian Presidents and Prime Ministers in the past. With over eighty years of service to the nation, the ICC retains the character of being the premier Chamber with senior Indian industry leaders forming the core of its Executive Committee or the Governing

Board of the Chamber. Its enlightened leadership and membership has enabled the ICC to move ahead and respond pro-actively to the dynamic changes that have taken place in the world order and with a vision for the future. The ICC constituents are mainly large manufacturing units with operations all over the country and abroad. A large number of corporate bodies of India form the backbone of the organization. Leading industrial promotion organizations, banks & financial institutions, as well as governmental organizations, are members of the ICC and lend a diversified membership base for the Chamber. This apart, the ICC Secretariat runs a number of important national level industry associations, as members, around the country. Some of the important Industry Associations are the Indian Foundry Association, the Foundry Cluster Development Association, the Indian Sugar Mills Association, the West Bengal Cold Chain & Cold Storage Owners Welfare Association, the Indian Chemical Merchants and Manufacturers Association, and the Gunny Trades Association. The ICC also derives its strength and sustenance from the representative national character of its constituents. Another distinguishing feature of the ICC is that industrialists & owners of leading corporate entities in India are themselves members and are responsible for charting out the policies of the organization. Indeed, the ICCs forte has always been its ability to move with the times, anticipate the needs of the future and suggest pro-active measures for furthering Indian business and industry. It has always been alive to the pulse of the environment in which it operates. Through the Chambers enlightened leadership, its powerful and progressive membership of important companies and its professional secretariat, the ICC has adapted to the changes in the global order and is moving ahead with confidence to meet the challenges of the 21st century. Focus Areas of Operation Policy Advocacy Policy advocacy is the first and foremost function of the Indian Chamber of Commerce. Recognized as a proactive body of business, the ICC has contributed to economic policy making throughout the seven and a half decades of its existence. ICC anticipates future needs, responds to these challenges and prepares the stakeholders of the economy to benefit from these changes and opportunities. Through its linkages with partner chambers, it helps in making the voice of the Indian business community heard across continents. Services In order to strengthen the business community with the essential tools of doing business better in a fast paced changing global business environment, the ICC offers a plethora of services, replete with a state of the art infrastructure such as video-conferencing and information networks that provide the cutting edge and managed by professional secretariat. Business Information Services at ICC Recognizing that information is the key to business success, the ICC Business Information Services offer a wide array of information through an extensive computerized network. These include:

Economic Policy Analysis Reports, Macro-Economic Review Reports, Government Notifications, Guidelines, Data on tax rates, duties, Information on Indian states, Trade Enquiries, Country Profiles & Business Directories, Facts and Figures on Industry Sectors, Financial data of select companies and Online links to database worldwide. ICC EXIM Initiative In the backdrop of ever-increasing globalised business and cross-border trade, the ICC Foreign Investment & Trade Promotion Cell assists business and industry in the following manner:

Hosting foreign business delegation and individual representatives of foreign business circles, business meetings and negotiations Sponsoring participation in international trade fairs and exhibitions Facilitating export process by issuing non-preferential Certificate of Origin Visa Recommendation Organising and conducting educative programmes relating to exim policy and procedures Maintaining a database providing useful information on exports and imports, identification of new resources, products and services, feedbacks to trade enquiries Making business connections with counterpart chambers all over the world for furtherance of investment and trade. Cooperation arrangements with leading chambers in the US, Europe, Japan, Singapore, Israel, Australia, among others. ICC Agri Business Initiative The Indian Chamber of Commerce and Industry the leading organization of business and industry in Eastern and North-eastern India has been focusing on improving and increasing business opportunities for food industries in West Bengal. Given the growing importance of the Agro and Food Processing Sector in the Eastern region, ICC has formed the largest forum involving all stakeholders in the agro sector for facilitating growth and development. ICC has launched a unique Forum for Food Industry in West Bengal named ICC Agri Business Initiative by opening its doors to all potential leaders from this sector. This Forum will be uniquely positioned as an all-industry trade association, representing the interests of every segment of the Foods industry from Eastern region, including, Growers, Cold storage / Cold Chain, Processors, Equipment provider, Retailers, Foodservice Operators, logistics Providers, Distributors and Suppliers. In view of the strategic and economic importance of food sector in the Indian economy the forum will identify major bottlenecks that hinder the growth of food sector, identify its competitiveness in the global market and suggest a policy framework that would rejuvenate it, address the conflicting domestic policies relating to production, procurement, pricing and distribution, ineffective subsidy system, regulated domestic markets, lack of infrastructure facilities, low productivity, low value addition, ad hoc export policies and sensitize all the stakeholders including the Central and the State Governments to catalyse the necessary policy changes that are needed to make this sector more vibrant and competitive. ICC Environment Management Centre

The ICC-EMC specializes in promoting environment management amongst business and industry. Powered by a fully computerized network of information databases and a specialized intranet, the EMCs basic objective is to promote environment management as a tool for enhancing competitiveness and efficiency. It provides ISO 14000 consultancy and facilitation, has empanelled experts and interacts extensively with the Government and Pollution Control Boards as well as experts in NGOs, academic institutions, industry and other institutions. It has produced a unique CD based database on environment legislations in India, and brings out an information-packed monthly newsletter Environment Watch. Under its aegis, the EMC also conducts an Energy Efficiency Initiative which works for sensitization and awareness on energy efficiency in industries. ICC Council of Arbitration This is a specialized body, providing institutional service for the settlement of Commercial disputes. The ICCA also administers and conducts the proceedings of cases referred under the rules of Arbitration of the International Chamber Of Commerce, Paris and the Indian Council of Arbitration, New Delhi. It also provides advice on drafting of contracts and organizes conferences, seminars, workshops etc. for training of arbitrators and awareness programmes in association with the leading arbitral organizations like the Indian Council of Arbitration, New Delhi, International Chamber of Commerce, Paris and CPR Institute of Dispute Resolution, New York ICC Young Leaders Forum The ICC-YLF was set up to fulfill a long standing desire to involve the younger generation, the dynamic force of the nation today more actively in mainstream activities, be it social, political or economic spheres. The Young Leaders Forum hopes to channelize the strengths of the younger generation, the future leaders of the nation in different spheres, to shape a new framework for economic progress and development in the new millennium. The objective of the YLF is also to build confidence and leadership through greater networking with policy makers. It is the YLFs mission to bring hope to the next generation and enable them to meet the challenges of the New Age era. The ICC North East Initiative North- Eastern India, comprising 8 sister States, is today poised for a major economic leap forward. A virtual tax-free package designed especially for the region, adequate availability of critical natural and energy resources provide significant business opportunities that are practically untapped at this juncture. In a serious effort to showcase the business strengths of the north eastern states of India, the ICC has launched a new and major initiative of generating business and entrepreneurial interest in the region, being the premier chamber of commerce in the eastern and north-eastern region. As part of playing the catalyst in promoting business and attracting investments into the region, the ICC in collaboration with the Department of Development of North Eastern Region, Government of India, organizes an annual business summit in important metros of India to promote and generate investor interest in this resource-rich region.

ICC Convention Facilities The ICC Convention Facilities include a well-equipped 500-seater auditorium and 3 conference rooms; State-of-the-art facilities such as video conferencing and computer projection equipment are available for business meetings. The ICC as the meeting place for business and industry is the most appropriate address for holding high profile business conferences. ICC Voice IT Initiative The Indian Chamber of Commerce (ICC) has embarked on a major initiative to create a platform for the IT and ITES industry in the Eastern segment of the country. The forum named as VOICE IT Vitalizing IT & Communications in the East, was formally launched on April 30, 2005 by the then Principal Secretary, Department of Information Technology, Government of West Bengal. VOICE ITs mission is to facilitate the creation of a performance-powered environment for the players and propel the development of the region and the country. The aims of VOICE IT are to create an interface between industry and government for better policy advocacy; exchange and share best practices; propagate information and research; compile a database of all the IT and ITES firms in the region and the country, and other related bodies; create convergence - meetings, conferences, workshops; build brand for Kolkata and Eastern region as a vibrant IT destination, in India and abroad. ICC Calcutta Foundation The ICC Calcutta Foundation is a charitable trust set up by the Indian Chamber of Commerce and Industry, Calcutta with the objective of promoting the well-being of Calcutta. The Foundation funds various projects to bring about a change in the quality of urban life and is geared to reach out to almost every sphere of urban life where deprivation and denials warrant redressal. Prevention of substance abuse, environment-friendly income generation projects, awards for excellence, the Better Calcutta Contest are just some of the ICC Calcutta Foundations long term projects.

ICC Informatics ICC Informatics is a specialized division of the Indian Chamber of Commerce that looks into design, development and implementation of software application projects. It implements the latest software development tools and methodologies with special emphasis to services in the field of: Geographical Information Systems (GIS); Digitization and Image Processing; Client/server applications; Specialized thin-client solutions (e-commerce and distributed applications);

Over the last few years the unit has acquired expertise in development of customized software solutions related to Industrial Risk Management, Environmental Management Information Systems etc. The ICC Informatics has been instrumental in development and implementation of

the major European Commission funded project named Environmental Risk Reporting and Information System (ERRIS), which looks into the issue of industrial risk management for chemical and petrochemical downstream industries. The project has been successfully implemented in the industrial clusters of Haldia and Durgapur in West Bengal. AS India continues to act more and more integrated with the world economy riding the waves of globalisation, ICCs strategies and programmes are focused towards enhancing Indias competitiveness and through effectively utilizing opportunities that emerge from internationalization and liberalisation. We lay special emphasis on growth with equity, to bring about greater social development and employment as well as the faster growth of eastern and north- eastern region. In the recent years, the Chamber came up with major Economic Surveys & Reports like West Bengal Investment Climate Survey 2007, and Survey on IT & ITeS Sector in West Bengal, both of which were very well received by Govt., Industry, Media and other relevant stakeholders. In the current year, the Chamber plans to release a number of Reports / Surveys of strategic importance including a Report on Special Economic Zones with special focus on Rehabilitation & Resettlement (R & R); Report on Status of State Finances, Report on Regional Stock Exchanges & their Turnaround Strategies among others.

Question-35 Write notes on (i) (ii) Ans : FICCI CII Association

FICCI

FICCI stands for Federation of Indian Chambers of Commerce and Industry, a powerful association of all the moneybags in Indian Industry & Trade. The Federation of Indian Chambers of Commerce and Industry (FICCI) is an association of business organizations in India, headquartered in the national capital New Delhi. FICCI is one of the main organizations to fund and support many governmental and non-governmental educational institutes. It was founded by GD Birla and Purushottam Takkur in 1927, on the advice of Mahatma Gandhi. Established in 1927, FICCI is the largest and oldest apex business organisation in India. Its history is closely interwoven with India's struggle for independence and its subsequent emergence as one of the most rapidly growing economies globally. FICCI plays a leading role in policy debates that are at the forefront of social, economic and political change. A non-government, not-for-profit organisation, FICCI is the voice of India's business and industry. FICCI has direct membership from the private as well as public sectors, including

SMEs and MNCs, and an indirect membership of over 83,000 companies from regional chambers of commerce. It works closely with the government on policy issues, enhancing efficiency, competitiveness and expanding business opportunities for industry through a range of specialised services and global linkages. It also provides a platform for sector specific consensus building and networking. FICCI Partnerships with 77 countries across the world carry forward our initiatives in inclusive development, which encompass health, education, livelihood, governance, skill development, etc. FICCI serves as the first port of call for Indian industry and the international business community. FICCI is also the permanent Indian host of the Global India Business Meeting, an annual meeting organised by Horasis. Now it is headed by Rajan Bharti Mittal. It has a nationwide membership of over 1500 corporate and over 500 chambers of commerce and business associations. Federation of Indian Chambers of Commerce & Industry FICCI is the rallying point for free enterprises in India. It has empowered Indian businesses, in the changing times, to shore up their competitiveness and enhance their global reach. With a nationwide membership of over 1500 corporate and over 500 chambers of commerce and business associations, FICCI espouses the shared vision of Indian businesses and speaks directly and indirectly for over 2,50,000 business units. It has an expanding direct membership of enterprises drawn from large, medium, small and tiny segments of manufacturing, distributive trade and services. FICCI maintains the lead as the proactive business solution provider through research, interactions at the highest political level and global networking. Set up in 1927, on the advice of Mahatma Gandhi, FICCI is the largest and oldest apex business organization of Indian business. Its history is very closely interwoven with the freedom movement. FICCI inspired economic nationalism as a political tool to fight against discriminatory economic policies. That commitment, drive and mission continue in the everchanging economic landscape of India, chasing always newer agenda. In the knowledge-driven globalized economy, FICCI stands for quality, competitiveness, transparency, accountability and business-government-civil society partnership to spread ethics-based business practices and to enhance the quality of life of the common people.

(ii) CII ASSOCIATION

The Confederation of Indian Industry (CII) works to create and sustain an environment conducive to the growth of industry in India, partnering industry and government alike through advisory and consultative processes. CII is a non-government, not-for-profit, industry led and industry managed organisation, playing a proactive role in India's development process. Founded over 116 years ago, it is India's premier business association, with a direct membership of over 8100 organisations from the private as well as public sectors, including SMEs and MNCs, and an indirect membership of over 90,000 companies from around 400 national and regional sectoral associations. CII catalyses change by working closely with government on policy issues, enhancing efficiency, competitiveness and expanding business opportunities for industry through a range of specialised services and global linkages. It also provides a platform for sectoral consensus building and networking. Major emphasis is laid on projecting a positive image of business, assisting industry to identify and execute corporate citizenship programmes. Partnerships with over 120 NGOs across the country carry forward our initiatives in integrated and inclusive development, which include health, education, livelihood, diversity management, skill development and water, to name a few. CII has taken up the agenda of Business for Livelihood for the year 2011-12. This converges the fundamental themes of spreading growth to disadvantaged sections of society, building skills for meeting emerging economic compulsions, and fostering a climate of good governance. In line with this, CII is placing increased focus on Affirmative Action, Skills Development and Governance during the year. With 63 offices including 10 Centres of Excellence in India, and 7 overseas offices in Australia, China, France, Singapore, South Africa, UK, and USA, as well as institutional partnerships with 224 counterpart organisations in 90 countries, CII serves as a reference point for Indian industry and the international business community.

Perspective of CII
CII strongly believes that partnership and cooperation between industry, government and civil society is the key to economic and social development of India. Tenets of life, business paradigms are changing at an astonishing pace. At CII, all our efforts are directed towards harnessing and leveraging the power of technology to change communication, business and business procedures, connect knowledge to procedures and hence, impact profits and the lives of common citizens for the better. Essential prerequisites for this to happen are wider, more holistic perspectives and greater participation in policy formulation by all concerned groups. Our policy advisory and consultative services cover intra and inter-industry discussions, industry-community parleys and industry-government meetings, all aimed at giving the whole policy making process a better business focus and more representative hue. We have over the

years created several credible, generic and focused fora for meaningful dialogue covering various aspects such as finance and taxation, foreign direct investment, banking, insurance, WTO and international trade, disinvestment, small and medium enterprises, defence, elections and industrial relations. CII's Annual National Conference has established itself as the major interface between all sections of government, academia, society and industry. It is here that policy and opinion makers come together on a common platform to discuss and brainstorm on issues relevant to sustained development and its equitable distribution. The event provides a unique opportunity to take stock of initiatives taken over the past year, unveil new plans and set the charter for the year ahead. India Economic Summit organised annually since 1984, in partnership with World Economic Forum is South Asia's most prominent annual gathering of decision makers, industry and thought leaders, senior representatives of leading global corporations and international investors. Deliberations at the Summit centre around India's ongoing reforms process, the opportunities and concerns. Informal discussions and opinions shared here serve as a global barometer for the same. Infrastructure is the yarn that weaves the fabric of an economy. Investments in telecommunications, surface transport, roads, highways, ports and airports have emerged as key imperatives in India's efforts to derive maximum benefits from economic reforms. CII's Infrastructure Council seeks to establish public-private partnerships for sound strategising and faster operationalisation of plans, the idea being to dovetail corporate managerial skills and expertise with government financial resources and reach. Investor friendly legal and regulatory policy frameworks, risk mitigation, resource mobilisation and centre-state harmonisation are critical issues that CII continuously addresses during its interactions with governments and institutions. CII Council for MNCs has been set up in recognition of the crucial role being played by multinational corporations in global integration and overall development of the Indian economy. The council looks after the interests of over 498 organisations and holds regular discussions with key government officials. It has made a strong case for a single window clearance system for all investment projects as a step towards making India a more attractive destination for foreign direct investment. Small and medium enterprises are key drivers of the Indian economy. They generate substantial employment and have earned global recognition for cost effectiveness and technology adaptation. CII works towards keeping small industry at the forefront of change with updates on latest technologies, market opportunities and finance. Our MoU with the Small Industries Development Bank of India (SIDBI) helps promote ancillary linkages. CII has also evolved a unique, tailor-made cluster approach to help SMEs implement ISO 9000 quality systems.

Roles of CII

The Primary goal of CII is to develop Indian industry and to ensure that government and society as a whole, understand both the needs of industry and its contribution to the nation's well being. For this, we work

To identify and strengthen industry's role in the economic development of the country To act as a catalyst in bringing about the growth and development of Indian Industry To reinforce industry's commitment to society To provide up-to-date information and data to industry and government To create awareness and support industry's efforts on quality, environment, energy management, and consumer protection To identify and address the special needs of the small sector to make it more competitive To promote cooperation with counterpart organisations To work towards the globalisation of Indian industry and integration into the world economy

This is done by adopting a proactive and partnership approach with the government on various national and international issues concerning the Indian economy. It closely interacts on policy issues at both the central and state levels. Extensive dialogue and interaction with members and all sections of the community to build consensus are held.

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