Hilary Kenowski

5040 Walnut Creek Trail Alpharetta, GA 30005 Phone: 770-304-6662 Fax: 770-558-3381 E-Mail: Hkenowski1@gmail.com

HK
Managed customer interactions by resolving issues and managing communication.

Experience
NBC Universal, Washington, D.C.
Human Resources Intern

Jan. 12- May 12

Manages current NBC Washington intern portfolios and tracks interns for FCC regulations. Also, reviews all applications and resumes for next semester intern placement. Designed and updated the NBC Washington Intern Policies and Guidelines handout. Assist in the creation and implementation of employee events and special projects. Assist in the preparation of labor arbitrations and grievances. Assist in the procedure for cross-functional aspects of various departments and how they operate.

Education
Georgia State University
Atlanta, GA

Georgia State University, Atlanta, GA

Aug. 11- Nov. 11

Competitive Analysis & Social Media Research Inter (HR Department)

Conducted research into human resource programs and activities and recommended changes or innovations where desirable. Also, conducted research of peer and aspirational institutes in order to effectively launch the first LinkedIn page for the Employment department of Georgia State University.

Expected graduation: December 2012 Bachelor of Arts, Journalism (concentration in Public Relations). Minor in Sociology

Washington Media Institute Washington, D.C.

January 12- May 12 Study Away Semester in D.C. focusing on all branches of Media/Multimedia and Digital communication.

The Campus Special, LLC, Atlanta, GA

Account Executive (Internship)

Apr. 11- July. 11

Sold advertisement space in a student targeted coupon book for Georgia State University and Georgia Tech to local businesses in the Atlanta area. Managed client portfolios, set up client meetings, signed contracts, handled accounts receivables and met production deadlines.

Skills
Levy Restaurants, Atlanta, GA
Concessions Supervisor (Georgia Dome)
Supervise NFP (non for profit) groups of 20-30 people and ensure that all company policies and procedures are followed while maintaining customer service. Manage inventory and money, going in and out of the concession stand and making sure earnings are balanced out with inventory by the end of the event.

Jul. 11 Present

Bartender (Philips Arena)

Feb. 11 - Present Bartender for high-volume events (concerts, sporting events, catering events and private parties.)Average nightly bar sales over $6, 000+.

Microsoft Office Typing (65 WPM) Office Administration Inventory Management Conflict Management Customer Service Sales/Marketing Advertising Research Final Cut Pro

Software Proficiencies Operating Systems:

Microsoft Windows Mac OS X

Comcast, Alpharetta, GA
Sales Representative

May 09- Jul. 10

Social Media:
Facebook Foursquare

Influenced customers to purchase products and service is evidence of 117% monthly sales average.

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