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List of Corporate Jargon :You can use the below short forms in Emails if necessary.

AFS - Available for Sale AOB - Any Other Business AOH - After Office Hours AOP - Annual Operating Plan ASAP - as soon as possible BAU - Business As Usual BR/KR - Best Regards/Kind Regards BU - business unit BTW - by the way CAO - Chief Accounting Officer Also, Chief Administrative Officer or Chief Academic Officer CEO - Chief Executive Officer CPO - Chief People Officer also Chief Procurement Officer CCO - Chief Compliance Officer CCG - Corporate Consultancy Group CFO - Chief Financial Officer CIO - Chief Information Officer also Chief Investment Officer CISO - Chief Information Security Officer CMO - Chief Marketing Officer COB - Close Of Business COO - Chief Operating Officer COP - Close of Play CSA - Customer Service Advisor CTO - Chief Technical Officer DBA - doing business as EDD - Estimated Delivery Date ETA - Estimated Time of Arrival EOB - A bastardisation of EOD and COB. Not in common use. EOD - end of day EOM - end of message EOY - end of year ER - Earnings Release FBS - Functional Business Unit FOC - Free of Charge FY - fiscal year FTE - full time equivalent FYI - for your information

FYIA - for your information and necessary action / for your immediate action F2F - Face to Face HIBBIS - Heads in Beds, Butts in Seats (Used in the hotel industry) HR - human resources IRO - In respect of JD - Job Description KPI - Key performance indicators LEA - Local Education Authority MNC: multinational company MOU - memorandum of understanding MOM - minutes of meeting NDA - Non-disclosure agreement OBE - overtaken by events* obsolete OD - organisational development OOO / OOTO - out of (the) office PFA - please find attached PFB - please find below POC - point of contact, proof of concept POS - point of sale PP - payback period P.S. - Postscript text after the main body of an email PTO - Paid Time Off QPR - Quarterly Performance Report QQ - Quick Question R&D - Research and Development RFP - Request for Proposal RIF - Reduction in Force ROI - return on investment RTM - release to manufacturing SBU - Strategic Business Unit SME - Subject Matter Expert SOB - start of business SOD - start of day SOW - Statement of work SVP - Senior Vice president TAT - Turn Around Time TBA - to be announced

TBD - to be determined TBC - to be confirmed TBH - to be hired TCO - total cost of ownership USP - Unique Selling Proposition/Point VP - Vice president WC - Week Commencing WE - Week Ending WRT - With respect to YTD - Year to date

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