On-line Software Request Form Submitted to IT

Information Technology Project Request Process

Overview and General Instructions
This process is part of a solution for the appropriate assignment and prioritization of limited resources to the many technology projects that Ferris has. This process will allow FSU to have more control over the number and types of projects we are doing, ensure we schedule projects to match our resource capacity, and reserve time to maintain our current systems. Request of an ITS Project: The project sponsor, manager, or initiator will complete a Project Request Form which can be found on the Projects page of the MyTechSupport website. If your project requires an RFP (purchases greater than $10,000), please complete this process prior to submitting your Project Request Form. We highly recommend that you include an IT representative on the review committee. Stage Gate 1: The project requestor will meet with the Technical Team to review technical requirements and internal standards. The Tech Team will provide hardware and software quotes and time estimates.

Technical Team Review

Will it be Integrated?

Yes

FACT, PAC, or FAB Review

No

College or Department Review

Stage Gate 2: If the project requires integration with other enterprisewide applications (not just a hyper link or informational channel), the project must be reviewed by the appropriate committee: Banner: Functional Area Coordinating Team (FACT) MyFSU: Portal Advisory Committee (PAC) FerrisConnect: FerrisConnect Advisory Board (FAB) The appropriate committee will review the project and advise on appropriateness of integration, review standards, and recommend prioritization based on technical staffs workload and other projects timelines. Stage Gate 3: The approving college dean or department head will be consulted regarding the project. Cost and time estimates will be reviewed and funding support requested at this time. Stage Gate 4: The Applications Steering Committee (ASC) is an executive oversight committee of enterprise and integrated software applications. Their responsibility is to review projects for fit with the Universitys mission and strategic planning goals and prioritize accordingly. Initiation of a Project: Within one month of the assigned project date, an ITS representative will meet with the project sponsor to create a formal Project Charter. The assigned start date is determined based on any required completion date and other projects in the queue ahead of it. Regular project team meetings will begin on the start date and monitoring of the project will occur until the project deliverables are met.

ASC Review

Project Initiation

Create Project Charter

Work needing to be done for project starts on assigned start date.

Project monitoring and reporting process until all deliverables are met

Updated: 11/17/2011