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Karachi Name of OSS Clifton OSS Address Contact No. Email mukhtar.mahfooz@ptcl.net.pk
Ameer Khusro Park, Hatim Ali 021- 5810132,6,8 Alvi Road, Clifton Karachi Adjacent Telephone exchange & Salim Centre,Opp Urdu Science College/ University, Near Sir Syed University & NIPA chowrangi Main University Road, Karachi. 021-4803034
Gulshan-e-Iqbal OSS
amjad.zardari@ptcl.net.pk
MRD OSS
Plaza Qtrs, Noman Street, 021-2752974-8 OFF: M.A. Jinnah Rd, Karachi. Fax: 021-2724981 021-2724980 Nazimabad Exch Bldg, Karachi 021-6707491
manan.ansari@ptcl.net.pk
Nazimabad OSS
sm.raziq@ptcl.net.pk
PTCL now presents Wireless Broadband through PTCL WLL network based on worlds proven CDMA 2000 technology surpassing the speeds offered by GPRS and EDGE technologies. You can now access high speed internet while you are at home, at leisure, or on the road. PTCL EvDO (Evolution Data Optimized) offers Wireless broadband (3G) internet access through PCMCIA adapters directly to the laptop (soon to be available through USB adapters - plug and play for desktop systems as well as laptops). Experience the 3G sensation with speed upto 3000Kbps with PTCL wireless broadband on the go You are your own hotspot! For more information on sales and support dial 1236.
Benefits
Speed upto 3000Kbps, superior to GPRS(Peak148Kbps) and EDGE (Peak 384Kbps) Download heavy files / email attachments Real time applications (online gaming, video conferencing, etc) Unlimited downloads (data, songs, videos, etc)
FAQs - General
Q1. What is the Technology used by PTCL to provide High Speed Wireless Internet? Ans: PTCL is using CDMA EVDO Rev.A technology to provide high speed wireless internet services. Q2. What is the speed of this service? Ans: EVDO Rev.A offers up to 3.1 Mbps downlink and up to 1.8Mbps uplink. Average speeds vary from 300Kbps to 700Kbps for downlink and 200 Kbps to 400Kbps for uplink. However it varies depending on the physical situation of the user and the network at a particular time. Q3. What type of EVDO data cards are being provided by PTCL. Ans: PTCL is providing both PCMCIA type EVDO cards and USB type EVDO cards. Q4. What do I need to avail this service? Ans: You need a computer with PCMCIA or USB slots. Q5. What does on the go mean? Can I use it while traveling? Do you provide Roaming on this service? Where can I move with this service? Ans: You can use this service in KHI, LHR & ISB/ RWP for broadband while traveling. You can also use internet in other big cities as well where there is 1900MHz network but on dialup speed (153Kbps). PTCL provides a very large coverage area where you can stay connected. Q6. How this service is different than GPRS / EDGE offered by mobile companies and EvDO offered by WorldCall? Ans: GPRS and EDGE (GSM Technologies) do not offer broadband speeds. The peak data rate of GPRS is 144Kbps & that of Edge is 384Kbps whereas peak data rate of EvDO is 3.1Mbps. PTCLs service is similar to WorldCall in technology but WorldCall provides roaming only within the city where you subscribe the service while PTCL offers roaming in all the big cities of Pakistan where network is 1900MHz. In ISB/RWP, LHR, KHI and Mirpur the service is available on broadband speeds whereas dial-up is available in cities such as Faisalabad, Sukkur, Hyderabad, Gujranwala, Jhelum, Peshawar. Q7. Is EVDO network available in my city? Ans: EVDO coverage is available in Karachi, Lahore, Islamabad, Rawalpindi and Mirpur at present.
Q8. Is PTCL BUZZ the broadband entertainment portal available with this service? Ans: Yes Q9. From where can I get the service? Ans: You can get the service from PTCL Corporate Customer Care (CCC) Centers or One Stop Shops (OSS) in Karachi, Lahore, Islamabad and Rawalpindi. [Click here for details] Q10. In case EVDO is not available in my city, What are other options? Ans: You can use VFone (up to 153Kbps), Phone n Net with PTCL landline (Up to 56Kbps) & DSL (512Kbps, 1Mbps, 2Mbps) for internet at a very attractive rate. Q11. What is the difference between CDMA 1x and EVDO? Speed of CDMA 1X? Ans: CDMA 1x is relatively slower when compared with EVDO in terms of speed and performance. While CDMA 1x offers maximum 144 Kbps, its successor EVDO offers up to 3.1 Mbps. Q12. Can I use EVDO device to access CDMA 1x network? Ans: Since EVDO devices offers backward compatibility, you can access a CDMA 1x network with EVDO device if there is a 1900MHz network in that city. Q13. Does EVDO device use R-UIM / SIM card? Can a VFone SIM be used in this device for EvDO? Ans: The EvDO CPEs have a slot to insert SIM (RUIM). PTCL VFone SIMs (RUIMs) can be inserted in the device and can be used for voice, SMS and 1X internet but then the device shall become a VFone and EvDO service shall not be available however to use EvDO service, you may take out the SIM card from the device. Q14. Are there any additional charges or tax over and above the rates mentioned for packages? Ans: No additional charges or taxes are applicable on this service. Q15. What options do customers have to pay their bill? Ans: If you have a PTCL landline then you will be billed within the same bill and can be deposited as a one bill. If you do not have a PTCL landline then you can pay the bill at any PTCL One Stop Shop (OSS). Q16. Where can I get personal support? Ans: You can visit CCC or OSS for personal support.