THESIS SYNOPSIS

Since the recruitment and attrition rate is immense in outsourcing industry (Convergys), the H.R department does not have the foresight as how much will be their requirement in the coming months. This lack of manpower planning leads to added pressures on the department. The department heads at times are not sure about what kind of candidate they want and hence are not able to give clear job description and job specification which leads to selecting an inappropriate candidate for the post. There is lack of coordination between H.R personnel and various department heads as the h.r has to run after the heads for scheduling the interviews, taking feedback and follow up this hinders the continuity of the recruitment process

Recruitment and selection process of the company and its relevance with respect to other methods of the same. To have an understanding of Recruitment and Selection process in Convergys. To learn and understand the behavior of individual client and candidate during the period of recruitment. To study Recruitment and selection process of the Convergys and its relevance with respect to other methods which has been adopted by the close competitor for hiring for BPO and IT staff?

LITERATURE RELATED TO THE RESEARCH (IN BRIEF)

Recruitment has been regarded as the most important function of personnel administration, because unless the right type of people is hired, even the best plans, organization charts and control systems would not do much goods. Flippo views recruitment both as positive and negative activity. He says: It is a process of searching for prospective employees and stimulating and encouraging them to apply for jobs in an organization. It is often termed positive in that it stimulates people to apply for jobs to increase the hiring ration, i.e., the number of applicants for a job. Selection, on the other hand tends to be negative because it rejects a good member of those who apply, leaving only the best to be hired.

 SCOPE OF THE THESIS WORK

The scope of my study is to observe the degree of satisfaction levels of the employer as well as the employees as per my sample size towards the process of Recruitment and Selection Techniques adopted by the company. s

RESEARCH METHODOLOGY
Employees covering different level of Hierarchy. JUSTIFICATION FOR CHOOSING A PARTICULAR RESEARCH PROPOSAL

Apart from getting an idea of the techniques and methods in the recruitment procedures I will take a close look at the insight of corporate culture prevailing out there in the organization. This would not only help me to aquanaut with the corporate environment but it would also enable me to get a close look at the various levels authority responsibility relationship prevailing in the organization. Also the stipulated time for the project is insufficient to undergo an exhaustive study about the topic assigned and moreover the scope of the topic (Recruitment and Selection) is wide enough, so it is difficult to cover all the topic within the stipulated time, but still whatever I could do towards this effect, I will do that