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True/False Questions 1. Generally Organizations are served by a single and unique information system. Answer: False Page: 44 LOD: Medium Rationale: Organizations are served by a federation of information systems that support various business functions. 2. Contemporary information systems are interfacing with customers and suppliers using electronic commerce technology, CRM, and SCM over the internet. Answer: True Page: 45 LOD: Easy 3. Front office information systems are ones that support business functions that reach out to customers (or constituents). Answer: True Page: 44 LOD: Easy 4. Back office information systems are ones that support business functions that reach out to customers (or constituents). Answer: False Page: 44-45 LOD: Medium Rationale: Front office systems support business functions that reach out to customers, while back office information system support internal business operations and interact with suppliers. 5. Information systems architecture is a unifying framework into which various stakeholders with different perspectives can organize and view fundamental building blocks of information systems. Answer: True Page: 46 LOD: Medium 6. The goals of an information system include improvement of business knowledge, business processes business communications services and people collaboration. Answer: True Page: 47 LOD: Easy 7. The average system owner is extremely interested in raw data. Answer: False Page: 47 LOD: Easy Rationale: The average system owner is interested in information that adds new business knowledge.
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