SOUTHWESTERN CHRISTIAN COLLEGE

ALL-CAMPUS PLANNING RETREAT

August 20-21, 2010 Hampton Inn, Rodeo Road, Mesquite, TX
REAFFIRMED: EMBRACING AND SOARING TOWARDS A CULTURE OF EXCELLENCE
On Friday, Aug. 20, 2010, members of the Southwestern Board of Directors, Administration, Faculty, and Staff met for a planning retreat. Guest speaker LaShunda Rundles opened the business of the evening with an inspiring speech. Some people say that when you give yourself a compliment, youre cocky. When God looked down on the world after creation, he said, It is good. It is no sign of humility to be unable to recognize anything good that one has done. My grandmother used to say, Its a sorry dog that wont even wag its own tail, Rundles said. Dont covet the talents of others; accept yours. Rundles related her health issues. She had been diagnosed with lupus. It was a very severe case. In 2008, she had eight toes amputated. She has been close to death many times. Her illness was so debilitating that she didnt want to go to her sons basketball games because she didnt want him to be embarrassed by her appearance. Her son insisted she come. The mother of another player came to all the games, he said, and shes ugly for no reason. Youre special to someone, Rundles said. None of us is perfect. None of us has everything we need. Thats why we need each other. Ask for help. One of the most powerful postures in the world is down on your knees. You can beat me down, but I rise. When you get down and stay down, thats when its all over. Take the lives of these children and make a difference. Lead by example. Its easy to give lip service, but people are watching you. What you do is three times as loud as what you say. Are you going to accept the challenge? Rundles talked about the sacrificial generation of the Bible. I have come so close to death so many times that I want to know what is important. Can you carry a clear conscience? You wont if youre trying to please everybody else. God is the only one who needs to be pleased. John Dansby, Chairman of the SwCC Board of Directors, charged the group to soar towards excellence. In 2007, the theme was onward and upward. Today it is soaring toward excellence. You have accomplished the impossible with limited resources. I commend each of you for your can-do attitude. Theodore Roosevelt said, Do what you can with what you have. The apostle Paul said, Be not weary in well doing. You are already at the point of excellence. You have worked untiringly under extremely difficult conditions. As you continue to chart the present, as well as the future, as we work together, let us work together and remember we are a team before we are individuals. Let us lay aside all those things that may distract us as we discuss ideas. Strategic planning is not a cure-all, but it gives us a great advantage. You have continued to soar. The past two and a half years we have worked to achieve unity on the Board, and we are almost there. I am thankful you have included us in this planning session. 1

Someone has said that our school would not survive, and some of you have been personally attacked. But you and the school have survived. It is not the end of the road. Because of your commitment to excellence, I see bright lights on the horizon. Professor Dennis Butler introduced the working program. The retreat in 2007 made me realize what everyone was about. That was an invaluable thing. GOVERNANCE AND ADMINISTRATION GOAL 1: Research possibility of increasing salaries and benefits of all faculty and staff. Responsibility of: The Administration. To achieve this goal, the following steps will be or have been taken: 1. Research pay scales of several comparable institutions; some documentation on file in administrative offices; report to Board of Directors. 2. Identify and compare the various pay rates for the various educational occupations using the years of experience of each occupation; documentation on file. 3. Develop a compensation Scale accordingly; documentation on file. 4. Execute the compensation scale; compensation and benefits to be reflected and integrated into salaries. All put on hold due to current economic conditions throughout the country. COMMENTS: I think we can do better than that. I recommend that we do what we can even though we dont have the money required. We should research what other colleges are doing and then we will know how much money we need to take care of everybody. Economic conditions should not be a deterrent to research. Is it possible that any Board members could meet on this committee? At least one or two Board members? Dansby: We have already started researching this. Instead of getting information just from community colleges, we might gather information from other Christian schools. RECOMMENDATIONS: Suggestion was made to assign Board Members to the Committee in discussing salary negotiations for faculty and staff members of Southwestern Christian College To gather information from other Christian colleges/universities concerning comparative intercollegiate pay scales. 2

GOAL 2: Establish a better professional and cordial relationship between the Board of Directors and the Administration of the College. Responsibility of: The Board Chairman and President. 1. Mandate that each Board member of the college and the Administration understand thoroughly the history, purpose, and mission of the College, and how it is financed. How will it be known this is done? Periodic, written testing of each person; annual orientation to the history and mission of the college and its financial structure. Progress: a portion of each meeting involves discussion and recommitment to the Vision and Mission of the college. RECOMMENDATION: The Board should periodically review the vision/mission statement of the institution to make determinations if it should stay in its current status. 2. Have each person of the groups listed above to commit or recommit himself/herself totally to the above items. How known? Individual and public pronouncements, support of the college via observation and participation in on-campus programs and activities. Progress: See the Third Amended By-Laws, Section 8, pp. 2-3, which emphasizes commitment and dedication to the purpose and mission of the college. This is stressed in all major meetings of the Board. 3. Have each Board member and Administrator read and imbibe The Principles of Accreditation: Foundations for Quality Enhancement, and be ready to discuss them. How known? B.O.D. will keep SACS Publication on person during meetings for quick reference to Board Guidelines. Progress: Each Board member received a copy of the Accreditation Handbook, which is to be brought to each Board meeting. COMMENT: There was some question as to the correct protocol for communicating with Board members. RECOMMENDATION: The Board could meet on stage so that the audience could participate and be aware of what is going on, as well as communicate with Board members. COMMENT: It will never happen. 3

RECOMMENDATION: Delete this task from the Strategic Plan. Administration, faculty, and staff have the freedom to converse with Board members when they are on the campus. RECOMMENDATION: Design a proper protocol for open review and discussion if needed. RECOMMENDATION: Revise and update - annual reviews to be done to see that these are continued. RECOMMENDATION: The Board, at each meeting, should go over the mission and vision statements, as well as how all this is financed, so that all Board members remain current on what we are trying to do and how we are doing it. GOAL 3: Continue implementation of a professional development program for faculty and staff, such as released time, workshops, and professional travel. 1. Develop a Needs Assessment that highlights the resources, strengths, weaknesses of staff and define how the individual resources can be maximized to help SwCC accomplish its mission. Responsibility of Administration and Faculty Senate. How known? Documentation on file in administrative offices. Staff profiles in personnel files. Progress: Needs Assessment completed as of Oct. 2007, CCRAA Grant Funds (2008-2009 and 2009-2010) have been made available for Faculty/Staff training and development. Approximately 20 faculty/staff have received grant funds for development/training. 2. Identify the professional expertise needed, as well as goals for workshop. Responsibility of Faculty Senate. How known? Documentation on file in administrative offices. Poll the staff to determine needs, both professionally and personally; get input of faculty. Progress: Assessment findings are available from Faculty Development Committee Chair. Check faculty/staff Development Program Review Form E-20. 3. Plan ongoing, periodic workshops. Responsibility of Administration. How known? Documentation on file, administrative offices. Progress: Workshops and seminars are planned on an ongoing basis for faculty and staff development. (See 2009-2010 Faculty Development Schedule.) (See List of Workshops and Attendees in 2008-2009.) 4. Develop unity workshop blueprint.

Responsibility of: Administration. How known? Documentation on file in administrative offices. Progress: Not started. 5. Execute blueprint. Responsibility of: Administration. How known? Workshop conducted; documentation of its execution on file. How much money? $2,000 Progress: Not started. RECOMMENDATION for Part 1: By October, someone be designated as overseer. Q: Are these mandatory? A: Yes, in a sense. Youre expected to be there. Q: What kind of cooperation are we getting? A: We have faculty workshops prior to the school year. We have a professional development program; people from other colleges come and talk. COMMENT: Staff does not have any type of training no organized training for a long period of time. COMMENT: We should have that. Theyre an important link, as well. COMMENT: About 80% attend faculty training; encourage them to go to their own professional training meetings/workshops. RECOMMENDATION: We should consider Goal 3 with Goals 19 and 20. RECOMMENDATION: By October 31, 2010, we conduct needs assessment of all teaching staff; by January 2011, develop a plan for periodic training. GOAL 4: Make preparation for administrative transitions. 1. Find and identify the next CEO. Responsibility of: Board of Directors. How known? Advertisement in education and professional literature. Letters to churches and professional organizations.

How much money? Adequate salary and all customary benefits commensurate with those of similar colleges. Progress: A Search Committee has established procedures for organizing a personnel search. A Job Description has been completed, advertising venues have been identified and a Succession Plan is near completion. 2. Provide retirement plan for current CEO. Responsibility of: Board of Directors, Finance Committee. How known? Drawn up by resolution and funded. Progress: A Retirement Plan was presented by the Finance Committee in 2007. 3. Begin planning retirement offerings for other top administrators who have given over 35 years of their lives in service to the college. Responsibility of: Board of Directors. How known? By resolution. Progress: The Board approved a $1000 gift to all retirees with 30+ years. No plan has been offered to top Administrators. 4. Provide funds for hiring two or three accounting persons in the Business Office (an immediate need). Responsibility of: Board of Directors, CEO How known? Allocating funds in budget. How much will it cost? $120,000. Progress: One accountant was hired for Business Office, effective start date Oct. 15, 2009. 5. Consider feasibility of a Chancellor to assist in raising funds and advising the new president on the uniqueness of SwCC. Responsibility of: Board of Directors. How known? By resolution. Progress: The President has extended his tenure before retirement; therefore, discussion has been postponed until plans for his retirement.

COMMENT: No applications, or even feelers have been received. The CEO therefore decided not to retire just yet. COMMENT: Look into feasibility of (fringe benefits). COMMENT on #5: Our reach must exceed our grasp, or we will not succeed. I recommend that we ask the Board and administration to formally look into a forward looking (process) RECOMMENDATION: Board & Administration is to offer a detailed plan and generate resources to fund the schools retirement/pension plan. GOAL 5: Maintain a functional Development Office that will broaden the operational base of the institution. 1. Expand the scope of fund-raising to include benefactors from other private and public sectors. Responsibility of Director of Development, Development staff. How known? A list of potential benefactors in the public and private industries will be developed. Letter writing will be done, and personal contacts will be made. How much money? $1,500. Progress: See information regarding funds raised from a foundation, a trust, Title III, and a Christian School Board in 2009; Presidents Report to the Board; and document concerning the Trust Fund. See article in SwCC Communiqu about funds raised from a concert featuring Cedric the Entertainer. More sources are listed for future fund-raising. 2. Develop programs to improve the quality of the SwCC public relations and public image. Responsibility of: Director of Development, Development staff. How known? The current PR plan will be revisited and revisions will be made to bring current to the new programs of the college. Progress: Goal will be revisited by October 2010. COMMENT: The scope of fundraising was increased through foundation grants. RECOMMENDATION: Do an assessment of the Development Office to ascertain the need of hiring additional staff. Preference would be for a person strong in the area of technology and on-line fundraising. Staff also to include person (good at) grant-writing and fundraising in areas beyond the immediate constituency. RECOMMENDATION: Bring in a consultant as a part of training and development for fundraising and public relations for all staff members.

COMMENT: Dr. Maxwell is already a grant writer as a part of his current job description. Since he is free in a lot of areas, not full time. COMMENT: Have an Office of Development and an office for grants in writing assessments, what is the current area of doing and let them tell us what their needs are. Make sure those offices we have are moving according to the processes of their offices. RECOMMENDATION: I suggest an assessment of all the areas that have to do with providing revenue. COMMENT: Most schools have full-time grant writers. We met with special representative from HBCU, with Dr. Evans and Dr. Foster he said that one of the biggest weaknesses is that many schools do not have strong development offices to find funding. There is not enough time to write those grants for me. COMMENT: As I look at the recommendations for the assessment, very strong, very money-wise, the question is who would be responsible for doing that? What recommendations do you have to get that done? It deals with one of the more crucial issues for the school. From the outside looking in, we have a lot of people doing a lot of different jobs. If we continue to burn people out in operational functions.you dont have a school if you dont have funds. COMMENT: Were doing a great job for what were doing but the point is, how do we get more money? Gettingon line where you are reaching a maximum number. We have to find other areas (than we are using). How do we find new streams of revenue using the people we have right now? If we start penetrating that market, we will generate more money. (If not), we cant hire new people. COMMENT: When I say assessment, Im not just addressing what people are doing that is where you have to start but one of the challenges is that you may have five people doing a good job, but assess management techniques to do better. If youre not assessing how theyre managing their time, you dont know how they are doing if theyre doing as well as they could be doing. If we assess how theyre using their timethere may be other responsibilities to free another person with grant writing. It might be more advantageous to take Dr. Maxwell out of the classroom and have him writing grants. COMMENT: Were looking at functions as opposed to looking at a person and how theyre using their time. COMMENT: Many times you have to re-allocate your resources. COMMENT: I really dont want to see the administrative staff and faculty afraid to address a Board member when they are on campus. A Board member is not authorized to take any type of action by himself it has to come from the Board as a whole. RECOMMENDATION: Put Goal 5 with Goal 44. 8

ALL EDUCATIONAL PROGRAMS (ACADEMIC AFFAIRS) GOAL 6: Maintain and strengthen procedures for planning and evaluation of all academic programs. 1. Coordinate an assessment of all academic programs. Responsibility of: Academic Affairs Committee, Institutional Research Director. How known? Assessment strategies and findings documented in the Accountability Management System. AIER Reports available in AMS System for each area. Progress: Academic Research Office Assessments, Analyses, and Reports are available in AR office. Bible Department comprehensive exam was first administered in 2008-2009. MAPP Assessment of all graduates conducted April 2010. COMMENT: Maintain and strengthen procedures for planning and evaluation of all academic programs; coordinate assessments, continue ongoing assessments. GOAL 7: Provide curricula programs that are appropriate to student needs and that accommodate individual differences in learning rates, aptitudes, prior knowledge, and experience. 1. Curriculum for each division represents content that is current. Responsibility of: V.P., Academic Affairs, Division. How known? Course evaluation; results used to implement change where needed. When: Each semester, beginning in 2008. Progress: Current curriculum review conducted in April 2010 and findings used to update catalog and modify course syllabi as required. 2. Develop course evaluation guidelines. Responsibility of: Academic Affairs Committee, Institutional Research Director. How known? Course evaluation instrument administered; results used to implement change where needed. How much money? Paper, postage, time. When? Each semester, beginning in 2008. 9

Progress: Survey Monkey was used in 2008-2009. Low participation results. Returned to Paper/Pencil Class format, used in 2009-2010. Greater participation. GOAL 8: Facilitate the completion of Associate or Bachelor degree programs, preparing graduates for admission to senior colleges or graduate programs. 1. Develop and implement a system of pre-admission standards to identify students aptitude for college-level work. Responsibility of Director of Admissions, Division Chair, Basic Studies. When? Spring 2008. Progress: Report submitted to V.P., Academic Affairs, describing the pre-admissions activities that will be implemented and assessed, with follow-up. 2. Evaluate student proficiency in major level courses. Responsibility of Instructors. How known? Results of proficiency tests sent to V.P. of Academic Affairs and instructors; assessments will be done, with follow-up. When? Spring 2008. Progress: The college began using MAPP (Measure of Academic Proficiency Profile) Fall, 2009. However, small population size caused results to be inconclusive. All graduates (36) were tested in Spring, 2010. Results available in AR Office and Dean Turners office. 3. Ensure transferability of the institutions courses. Responsibility of: V.P. of Academic Affairs, Instructors; Institutional Research Director. How known? Tracking of students who transfer to senior colleges and universities; assessments will be done, with follow-up. When? Fall 2008. Progress: Expected completion date 09-14-2009. RECOMMENDATION: Develop and implement a system of pre-admission to identify students aptitude for college-level work. RECOMMENDATION: Because we are such a small college, communication would be a good way to start. Not everybody has access to Jenzabar. We dont know if a student is 10

coming in with issues. Call or write. Some offices think they can run by themselves and that cant be. Start with something that is free. Looking into other school and their policies is great, but we can start with something free. RECOMMENDATION: If students are special, with behavior or emotional problems, Student Affairs Office always [should know]. Cognitive and communication problems also should be shared with other departments of Southwestern so others are aware of possible pitfalls. COMMENT: We need a legal opinion and also a psychologists opinion. We just had a case recently a person who [did not] let us know and provide the papers. I was unaware of the students disability had to put up with an irate student and didnt know it started in my office. COMMENT: The Financial Aid office needs to know about every office. Whatever is going on in Athletics or Academics. COMMENT: My directive was to Dean Turner; she will relate to other offices. COMMENT: We need to ensure transferability of courses to other colleges. GOAL 9: Continue and increase the effectiveness of a system for student academic advising. 1. All currently enrolled students will receive and have on file an Associate or Bachelor level degree plan. Responsibility of: V.P, Academic Affairs. How known? Degree plan sent to each student; students will have to refer to at each registration. When? Prior to each registration. Progress: Expected completion date 09-14-2009. 2. All currently enrolled students will be assigned to an academic advisor. Responsibility of: V.P., Academic Affairs. How known? Degree plan sent to each advisor; advisors will use plans to aid in advising. When? Prior to each registration. Progress: Expected completion date 09-14-2009.

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3. Provide on-line academic advising. Responsibility of: V.P., Academic Affairs. How known? Purchase and install Jenzabar academic advising software; students will receive orientation to use on-line advising. When? Fall 2008. Progress: Incomplete. COMMENT: We may need additional staff to do on-line advising. All students need to be assigned to an academic advisor. That is an ongoing process. RECOMMENDATION: Revisit AGP Plan. GOAL 10: Prepare at-risk students to be continuing and creative learners. 1. Motivate at least 70% to 75% of our students to strive to receive a 2.5 GPA or above. Responsibility of: Academic Vice President. When? Sept. 2007. Progress: Begin activity and data gathering Spring 2009. RECOMMENDATION: Revisit the Academic Guidance Program (AGP) for solutions to Goal 1 task. 2. Develop broad-based participatory Academic Review Committee. Responsibility of: Academic V.P., Academic Committee. How known? Committee names and meeting schedules on file. When? Sept. 2007. Progress: On-going committee assignments and documented meeting and performance. 3. Have experts on teaching at-risk students conduct workshops on Motivating the at-risk student. Responsibility of: Academic V.P. How known? Documentation of conducted workshops on file.

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When? October 2007. Progress: FAMU has been identified as University with exemplary programs from which we could garner information regarding successful programs and services targeting students. Faculty Development Committee scheduled to initiate dialogue and arrange an information exchange in Spring, 2010. COMMENT: Compare SwCC programs in the critical areas of English, reading, and math to other comparable and successful institutions to identify successful programs. COMMENT: We have begun to do so. COMMENT: Some colleges will not take any students who need remedial reading or English or math. COMMENT: We are sensitive to the needs of under-developed students; that may be our niche. But if we choose to that, we also have the responsibility to come up with procedures (to help them). COMMENT: 80% to 90% of students dont read at the fifth grade level. COMMENT: Thats across the country but it is Southwesterns problem to the extent that we must have services and programs in place and now with accountability as students its standard is higher. RECOMMENDATION: Each department should respond to the Academic Dean on how each department evaluates students performance-English, Reading and Math

GOAL 11: Maintain an assessment plan that measures student outcomes. 1. Implement methods that measure student outcomes in each major division. Responsibility of: V.P., Academic Affairs; faculty. How known? Each division will submit a report on effectiveness data of existing student outcome methods; assessment plan implemented. When? Each semester. Progress: Assessment reports for 90% of Academic units have been input into the AMS. 2. Monitor student transfer rates at universities and to graduate programs. Responsibility of: Research Director.

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How known? Institutional Research will submit a report of tracking data on students; results will be used to implement change where needed. How much? $500 per year. When? Each semester. Progress: Limited response to inquiries to students and institutions. Research currently being done to determine best practices used by other schools to achieve this goal. GOAL 12: Implement and maintain policies and procedures in accordance with the SACS. 1. The institution will comply with all policies and procedures prescribed by SACS. Responsibility of: President, V.P., Academic Affairs, Planning and Evaluation Committee. How known? On-going system of planning, evaluation, and assessment; on-going monitoring system. When? Each month. Progress: On-going. 2. Submit institutional profile reports as prescribed by SACS. Responsibility of: President, V.P., Academic Affairs. How known? Profiles submitted before due dates. When? Each year. Progress: On-going. GOAL 13: Initiate new, advanced academic programs. 1. Develop and implement the following programs: Honors Programs (Humanities, Literature, and Social Sciences) B.S.; Computer Sciences, B.S.; Music Technology, B.S.; Nursing, B.S.; Fine Arts, B.S. Responsibility of: V.P., Academic Affairs, Division Chairs. How known? Curriculum developed and substantive changes; approved by SACS; students enrolled in appropriate courses. How much? Per current salary schedule.

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When? Fall 2008. Progress: Incomplete; proposal for Honors Program developed Spring, 2010. 2. Teach pilot course for new programs. Responsibility of: Current and new faculty. How known? New courses taught and evaluated; end-of-course evaluations and follow-up. GOAL 14: Low achieving students will be required to participate in Student Support Services. 1. Mandate all students with grades below C to attend tutoring services to prevent failure. Responsibility of Vice President of Academic Affairs. How known? Rule published in Student Handbook and printed in academic instructions. When? August 2007. Progress: On-going in collaboration with SSS Director. RECOMMENDATION: To change the below C standard to 2.5 grade point average. 2. Offer more tutoring time to students. Offer more evening hours. Responsibility of: Director of Student Support Services. How known? Grade reports. When? August 2007. COMMENT: To get student financial aid, the student must have a 2.5 GPA. GOAL 15: Students to be mandated to utilize Student Support Services for academic success. 1. Students with grades below a C MUST attend Student Support Services tutoring services. Responsibility of: Student Support Services, instructors, and coaches. How known? Through reports from tutoring services. When? August 2007.

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Progress: On-going in collaboration with SSS Director. GOAL 16: Equip students with knowledge and skills that are applicable in a work environment. Assess needs of community (what skills are needed?). 1. Inaugurate new programs designed to impart knowledge and skills endemic to todays demand for workers sought by Americas employers in the building trades, culinary arts, bookkeeping, welding, computer science, nutrition, carpentry, brick-laying, and others. Responsibility of: Vice President for Academic Affairs, with local SwCC VocationalTechnical Committee, utilizing local talent and resources. How known? When new vocational/technical program is printed and publicly communicated. When? By Spring 2008. Progress: Review of literature and best practices rescheduled to Fall 2011. COMMENT: The trend in many colleges and universities is to have certified programs (skills). COMMENT: A lot of students at Southwestern need job skills they are not able to handle college. COMMENT: We need to look at certificate programs to help them. COMMENT: A lot of students are more in need of certificates than degrees. COMMENT: Theres a lot of money out there for this the Department of Labor. BIG money. COMMENT: $1,000,000 is the smallest grant. COMMENT: We should gradually develop these skills programs. COMMENT: The energy we put into [beginning] a nursing program we need to revisit that. The college may be at a turning point. It might be detrimental to the college to delete that. RECOMMENDATION: To research teaching education and certificate program, specifically in LVN and RN programs. COMMENT: The community would not support an LVN program.

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COMMENT: [The first attempt at setting up a nursing program did not succeed] because TVCC has a two-year RN program. COMMENT: Even that has changed the waiting list [to get into the TVCC nursing program] is so long that [another two-year program would be feasible]. COMMENT: There are credentialing issues with any of those programs, but we need to study them think out of the box. Money is tight; we have to watch what kind of program we get into. COMMENT: In Germany, this type of program is started while after grammar school. If you get a D, youre out [of college-bound program]. You study a trade go through trade school in high school. GOAL 17: Improve facilities of the Science Departments laboratories. 1. Redesign and improve the Science laboratory. Responsibility of: Administrator for Plant Maintenance and the Science Department. How known? The new look and furniture in place in the Science Building. How much? $42,000 When? April 2008. Progress: Updated science area for classrooms lectures with special workstations. 2. Get rid of old chemicals in the chemistry storage area. Responsibility of: Science Department and vendor. How known? Pack and load chemicals in safe containers by the vendor. How much? $4,000 or by vendor. Progress: Old chemicals removed from storage area. Competed as of Sept., 2008. GOAL 18: Gradually develop each area of science to meet standards for a four-year program. 1. Assure that all courses in science will be accepted by all senior colleges. Responsibility of: Academic Affairs and Science Department. How known? Information from Senior College catalogues. 17

When? Spring 2008. Progress: Today, all classes are accepted by senior colleges. 2. Recruit more students interested in majoring in science and related fields. Responsibility of: SwCC recruiters. How known? When students enroll. When? Spring 2008. Progress: Student recruitment is an on-going process. As enrollment increases, new instructors are required to keep student ratio in line. 3. Equip each laboratory with the necessary supplies for each course offered. Responsibility of: Science Department and Administration. How known? Receipts of supplies purchases. When? Spring 2008. Progress: Equipment of Laboratory to be complete by December 2008. a. Mr. Nwobie, mathematics, is in need of an office printer to print quizzes and inhouse documents. b. New computer equipment is scheduled for installation in fall 2008. c. Chemistry and biology lab scheduled to receive new equipment fall 2008. 4. Create more storage space for the Science Department. Responsibility of: Maintenance Department. How known? Observation of the space. Progress: Space provided by removal of old typewriters, spring 2007. COMMENT: More space could be provided by removal of all old equipment in the Biology lab. 5. Design classrooms for lectures and demonstrations with special tables, chairs, and equipment. Responsibility of: Administration and Science Department.

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How known? Improved classroom environment. When? November 2008. Progress: Chairs and equipment scheduled for completion December 2008 (per Science instructor). COMMENT: Has been completed for some labs. 6. Create yearly budget for the Science Department. Responsibility of: Science Department, Business Office. How known? Budget on file. When? Spring 2008. Progress: Year-end budgets for department on file in Comptrollers office. 7. Provide a clerk with typing and computer skills for the Science Department. Responsibility of: Administration. How known? When department shows. When? October 2008. Progress: Hiring freeze due to economy. 8. Have hazardous waste management company discard old chemicals now on hand and replace them with new chemicals. Responsibility of: Maintenance Department. How known? Written agreement. When? February 2008. Progress: Goal has been accomplished. 9. Provide adequate office space to counsel students and to carry out special projects. Responsibility of: Maintenance Department. How known? Observation of new space.

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When? Spring 2009. Progress: Goal has been accomplished. 10. Provide computer laboratory in the Science Building for students. Responsibility of: Academic Affairs. How known? Permits students to explore many sources of information. When? Spring 2009. Progress: All space is currently being utilized. Space will be freed up after the construction of the Foundational Arts Building, and this goal will be revisited. (Scheduled 2011.) GOAL 19: Engage all faculty in on-going professional development. 1. All teaching faculty will attend one/year off-campus conference/workshop related to their teaching disciplines. Responsibility of: Vice President for Academic Affairs and all faculty members. How known? V.P., Academic Affairs. When? August 2007. Progress: During the 2008-2009 AY, 17 of 22 members attended off-campus workshops in their respective disciplines. (Funded by CCRAA Grant.) 2. All faculty shall attend two in-house, on-campus conferences/workshops related to their teaching disciplines. How known? V.P., Academic Affairs. How much? $3,000. When? Begin Spring 2008. Progress: Beginning Fall 2009, faculty development workshops have been scheduled in advance and designated as in-service days to facilitate this goal. 90% of faculty attends. GOAL 20: Provide faculty with programs to support their professional development. 1. Assess perceived development needs of faculty. Responsibility of: V.P., Academic Affairs. 20

How known? Survey faculty to determine development needs. When? Fall 2007. Progress: Completed, and workshops have been conducted based upon those perceived needs. 2. Provide faculty with release time and adequate financial resources to attend workshops to enhance the quality of their delivery of educational services. Responsibility of: V.P., Academic Affairs. How known? Make budget recommendations for in-house and off-campus development. When? Fall 2007. Progress: Budget recommendations submitted upon request from the Business Office. GOAL 21: Maintain a competent full- and part-time teaching faculty in each division. 1. Enhance faculty evaluation process. Responsibility of V.P., Academic Affairs, Division Chairs. Responsibility of: V.P., Academic Affairs, Division Chairs. How known? Revise and implement evaluation instrument. When? Fall 2007. Progress: Currently under revision. GOAL 22: Attract, hire, and retain three additional full-time faculty members. 1. Hire faculty in each of the following areas: English, Mathematics, Science. Responsibility of: V.P., Academic Affairs, Division Chairs. How known? Signed contracts. How much? $60,000. When? Fall 2008. Progress: One professor in Reading was hired in Fall 2009 to support QEP initiatives.

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GOAL 23: More use of the Library by the students during evening and weekend hours. 1. Allow more library hours offered to students to complete reports, essays, term papers, etc. Responsibility of SwCC Library staff. How known? When new schedule of new library hours is available and communicated. When? August 2007. Progress: Library is currently open 57 hours per week. RECOMMENDATION: To extend Library hours during week of Mid-terms and Finals. Goal 24: More use of the Library by the students during evening and weekend hours. 1. Allow more library hours offered to students to complete reports, essays, term papers, etc. Responsibility of: SwCC Library staff. How known? When new schedule of new library hours is available and communicated. When? August 2007. Progress: Library is currently open 57 hours per week. 2. Use strict qualifying limits: failing students must use Library for a set number of hours per week until they bring up their grades. Responsibility of: Library staff. How known? Track usage by each student, scanning student ID. When? August 2007. Progress: Instructors/coaches send list of students needing library hours. Librarians document the hours. 3. Offer computer service access to students 24/7, whether in physical lab or via their own computers (wireless service). Responsibility of: SwCC Library staff and Computer Department. How known? When new computer service schedule is communicated. How much? TBD. 22

When? November 2008. Progress: Campus-wide wireless Internet access is now available. 4. Have a back-up system up and running at all times. Responsibility of: SwCC Library staff and IT staff. How known? When the program is communicated to staff and students. How much? TBD. When? Fall 2009. Progress: System back-up run through Sirsi/Dynix. COMMENT: SACS found librarys hours adequate. Instructors and coaches should continue to send lists of students needing library hours and they will document. Goal 24: Pursue technologies that assist the library in its mission to meet the educational and informational needs of users. 1. Consult with Title III Coordinator and institution on purchases. Responsibility of: Librarians How known? When meetings are completed. When? October 2007. Progress: Consultation in progress with American Library Association in selecting appropriate databases. 2. Check with companies and vendors for prices, licensing fees, etc. Responsibility of: Librarians. How known? When list of bids is completed. When? November 2007 Progress: Rescheduled to 2010. 3. Schedule consultations with chosen companies and Title III Coordinator.

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Responsibility of: Librarians. How known? When minutes of consultation are filed. When? December 2007. Progress: Rescheduled to 2010. 4. Request funding. Responsibility of: Librarians. How known? When funding proposals have been presented. When? February 2008. Progress: Rescheduled to 2010. COMMENT: Committee will continue to communicate with West Texas Share consortium in order to fund expanded database participation. Implement back-up system for library services 2010. QUESTION: How many locations are backed up? ANSWER: Our current system. We also have a removable drive so the back-up can be taken off campus. Goal 25: Acquire and maintain appropriate number of computers with internet access to accommodate growing needs. 1. Survey and compare prices of various suppliers. Responsibility of: Librarians. How known? When comparison lists are completed. When? October 2007. Progress: Competitive quotes are received from varied suppliers for each major purchase. Current vendors are well-suited to the annual budget. 2. Select equipment. Responsibility of: Librarians. How known? When list of equipment selections is completed. 24

When? November 2007. Progress: 12 new computers have been approved under the CCRAA Grant for the 2009-2010 year. 3. Purchase printer for each computer work station. Responsibility of: Librarians, Title III Coordinator. How known? Printers will be housed and in use in library. Progress: 4 printers were purchases for the library during 2008-2009 AY they appear to be adequate for current activity. COMMENT: Continue to enhance technology as funds become available. Title III is our main source of money. However,there are some technology grants that are available that are known to the college personnel. We have a limited amount of Title III money and more and more people wanting things. So we need other resources. Goal 26: Provide most current versions of office software products. 1. Incorporate newest software comparable with all. Responsibility of: Librarians and System Administrator. How known? Programs will be installed on existing computers. How much? TBD. When? November 2007. Progress: New server from Horizon and 6 new computers installed. 12 additional computers scheduled to be installed in 2009-2010 academic year. Goal 27: Create and maintain SwCC Library-specific domain name and home page site on www., with content to focus on information about library and its services, access to catalogue, student help links, etc. 1. Begin plans for library website. Responsibility of: Librarians. How known? Written plans available. When? October 2007.

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Progress: Rescheduled to 2010. 2. Visit comparable academic libraries for demonstrations and advisement. Responsibility of: Librarians. How known? Written reports of visits made. How much? $1,000. When? November 2007. Progress: Rescheduled for 2010. 3. Consult with Title III Coordinator concerning funds available for creating and maintaining website. Responsibility of: Librarians. How known? Minutes of the consultation on file. When? December 2007. Progress: Rescheduled for 2010. 4. Contact/meet with company selected to create/maintain website. Responsibility of: Librarians. How known? Minutes of contact meeting on file. When? February 2008. Progress: Rescheduled for 2010. COMMENT: Consult with IT professionals to develop plan for monograph. Goal 28: Upgrade electric infrastructure in order to accommodate growing demand for use of electronic devices (e.g., laptops), new computers, printers, and other tools. 1. Contact electrical companies for price bids. Responsibility of: Librarians. How known? When bids are completed.

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When? September 2007. Progress: Electrical outlets are sufficient for cubicles. 2. Submit bids to Title III Coordinator and institution for approval. Responsibility of: Librarians. How known? Copy of letter accompanying bids submitted in Librarians files. When? October 2007. Progress: Rescheduled for 2010. Goal 29: Strengthen relationships with faculty, departments, and programs. 1. Communicate with teaching faculty via e-mail regarding acquisitions and submission of book/materials requests. Responsibility of: Librarians. How known? Bulk e-mail sent to all instructors (annually). When? September 2007. Progress: Each quarter the teaching faculty is given a list of catalogued books. 2. Give catalogues received to appropriate departments. Responsibility of: Librarians. How known? Catalogues and other literature delivered by campus mail (as needed). When? October 2007. Progress: Catalogues delivered. 3. Attend meetings with departments to ensure instructors are aware of library resources and acquisition policies. Responsibility of: Librarians. How known? Meeting notes documented (quarterly). When? November 2007.

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Progress: Staff in attendance at three meetings. Goal 30: Publicize and promote library services. 1. Update current handbook to include new technologies and services offered. Responsibility of: Librarians. How known? New handbook completed and distributed. How much? $350. When? December 2007. Progress: Library handbook is under construction and will be complete in Spring 2009. 2. Use campus intranet to inform users of acquisitions and services. Responsibility of: Librarians. How known? When intranet system is explained to staff. When? January 2008. Progress: Rescheduled to 2010. 3. Create flyers and newsletters that introduce and explain services. Responsibility of: Librarians. How known? Flyers and newsletters distributed (as needed). How much? $300. When? January 2008. Progress: Library flyer completed and published. The flyer has been uploaded to the newly designed website. 4. Create library-specific website with links to technology services. Responsibility of: Librarians, System Administrator, Title III Coordinator. How known? Website up and running. How much? TBD. 28

When? February 2008. Progress: Rescheduled to 2010. Goal 31: Continue to acquire relevant, appealing, and current books, audio-visual materials, journals, and electronic resources that support teaching and mission of institution. 1. Request books/materials list from teaching faculty 1st and 2nd semester of academic year. Responsibility of: Librarians. How known? Memo sent and e-mail delivered to instructor (bi-annually). When? August 2007. Progress: Requests for book orders were made in August during the first faculty meeting. Deadline for submission is November 15, 2008. 2. Instructors submit requests by deadline. Responsibility of: Instructors. How known? Book/materials lists received (bi-annually). When? September 2007. Progress: Books were submitted by several instructors and books were ordered. Shipment was received in June. 3. Order books/material from vendor. Responsibility of: Librarians, Title III, institution. How known? Materials received (annually). When? October 2007. Progress: Submission deadline has been extended to November 15, 2008; therefore, the order will be sent to vendor in December 2008. Goal 32: Provide more online referernce products/services and consortium participation, as needed. 1. Visit comparably sized academic libraries to see newest trends. 29

Responsibility of: Librarians. How known? Report submitted to Title III Coordinator and institution for evaluation (annually). How much? $400. When? October 2007. Progress: Rescheduled to 2010. 2. Attend library conferences to obtain information about products and services available for libraries, to see product demos, and meet with vendors in centralized location. Responsibility of: Librarians. How known? Literature will be gathered, report and recommendations filed with Title III Coordinator. How much? $500. When? November 2007. Progress: Travel not included in library budget, but will be requested annually. Goal 33: Continue to provide convenient, effective access to library materials. 1. Create survey to evaluate effectiveness of library services. Responsibility of: Librarians and Office of Institutional Research. How known? Set date to administer instrument (annually). When? Sept. 2007. Progress: Survey to be administered annually. 2. Administer survey to students, faculty, and administrators to measure effectiveness. Responsibility of: Librarians and Office of Institutional Research. How known? Results gathered, tallied, reported, and analyzed (annually). Progress: Survey to be administered annually.

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COMMENT: Need to evaluate and address space needs in the library. More consideration should be given to digital books, rather than expanding to make more space for monographic materials. QUESTION on library hours: Hours are from 8 a.m. to 9 p.m. Monday, Tuesday, and Thursday; 8 a.m. to 5 p.m. on Wednesday and Friday. SUGGESTION: To open on weekends and open more often in evenings. Students complain library is not open when they need it. ANSWER: That was tried. When it was open, students didnt show up. The gate count shows that students have not seen a need increase on Friday and Saturday. Since students have Notebook, they can access the library. COMMENT: During testing periods, there are more requests for extended hours. RECOMMENDATION: During testing times, the Library stay open longer. SUGGESTION: Put a copier upstairs, with the reference books; students doing research can copy materials without going up and down stairs. COMMENT: This does not have to be an out-of-pocket expense. COMMENT: The library would really need a special copier since more books are difficult to copy; however, if the usage is not adequate, it can become an expense for the institution (to lease such a copier). We need to study that. Well see what we can do about that. COMMENT: One of the committees goals was to visit other college libraries, but we have not done that. We have decided to do on our planning committee, we will divide [will use] one point of contact to work with all of these areas. COMMENT: We have money under Facility Development and Training. Part of that can be made available to our people who want to go to other areas as part of their development, to see how other people are doing things out there. COMMENT: One of the concerns of librarians is getting information back from the faculty; it is impossible for them to know what the faculty needs. I am encouraged at the faculty who are here let them know what the students will need. COMMENT: Each year they have asked the faculty to give them a list and they have a hard time meeting needs if they dont hear back. And they have money for it. GOAL 34: Ensure that all library resources are accurately represented in the on-line catalog.

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1. Library materials will be continually updated in manual and electronic card catalogs to ensure accuracy. Responsibility of: Librarians. How known? Results gathered, tallied, reported and analyzed (annually). Cost: $65. When? Oct. 2007. Progress: Survey to be administered annually. 2. Cataloging and typographical errors corrected. Responsibility of: Librarians. How known? Catch errors during cataloguing process (daily). When? Oct. 2007 and on-going. Progress: Rescheduled 2010. GOAL 35: Ensure that all materials are reliably available. 1. Review all lost book cards. Responsibility of: Librarians. How known? Lost book cards will have mark indicating notations have been made (quarterly). When? Oct. 2007. Progress: Lost books have been indicated in the electronic catalog. 2. Indicate, where appropriate in online catalog, books that have been lost or damaged. Responsibility of: Librarians. How known? Make notes on lost or damaged books in online catalog to alert patrons of status (quarterly). When? Nov. 2007. Progress: Corrections in the electronic catalog are made daily. This process is ongoing. 32

3. Make certain books are being accurately shelved. Responsibility of: Librarians. How known? Check stacks for accuracy of books on shelves (daily). When? Aug. 2007 and on-going. Progress: Ongoing. GOAL 36: Refine, redefine, and expand collection-building to support teaching and mission of institution. 1. Conduct meetings with teaching faculty to discuss resources needed. Responsibility of: Librarians and Faculty. How known? Meeting notes and recommendations documented (quarterly). When? Oct. 2007 and on-going. Progress: Unaccomplished. 2. Communicate necessity of needs list from teaching faculty and departments. Responsibility of: Librarians. How known? Faculty meeting announcements, memos and messages via e-mail (biannually) Progress: At beginning of each semester faculty are asked to submit book requests. 3. Review policies and guidelines that govern Acquisitions. Responsibility of: Librarians. Progress: Conducted full review of Collection Policy Development Manual. 4. Disseminate information regarding policy guidelines to all instructors. Responsibility of: Librarians. How known? Each instructor will receive copy of guidelines (annually). How much? $200. 33

Progress: Unaccomplished. Goal 37: Evaluate and address space needs in the Library. 1. Consult with renovations expert to ensure that the best use of space is being made of library areas. Responsibility of: Librarians. How known? Written recommendations on file. When? Nov. 2007. Progress: Rescheduled to 2010. Goal 38: Explore the possibility of renovations/expansion of the Library. 1. Create plan with consultant in order to map ideas for future expansion and improvements (lighting, shelving, storage, flooring, etc.) Responsibility of: Librarians. How known? When expansion plan is on file. How much? TBD. When? April 2008 Progress: Rescheduled 2010. GOAL 39: Improve class attendance of students. 1. Have all students provide their class schedules to their dorm supervisors. Responsibility of: Vice President of Student Affairs and Dorm Supervisors. How known? Schedules on file in Supervisors offices. When? August 2007. Progress: 70% of students schedules have been received. These schedules are used for emergency contact, verification that students are in class, and peer tutoring program. COMMENT: Only 20% are academically proficient problem is how to inspire them to drive for success. 34

COMMENT: All students now provide class schedules to their dorm supervisors. COMMENT: The task was modified to be implemented effectively, must take the team approach and use all units of the college. RECOMMENDATION: 1) Collaborate with as many units to determine how the units can help achieve the goal in their areas. 2) Identify ways that each department can be a part of the Recess or Success Campaign led by Student Affairs. (E.g., Counseling Department will develop career portfolios for each student; Center for Success will offer tutoring.) Recess or Success contests subjects such as posters, bulletin boards, poems or writing contest. COMMENT: Recess or Success each of you recommend how you can be a part of the Recess or Success program. Their wings have been clipped; theyre down here with the turkeys. Were trying to get them out to fly every department can help. Even Security when students were out on campus after 4 a.m. Most of our class averages 1.98 or 1.72 GPA below the national average. COMMENT: During Student Orientation, is there a component of orientation that is geared toward helping students, such as expectations for them. Im thinking that with at-risk students, the more people who are geared toward them, [the better]. I think part of student orientation should be geared to helping them understand what is expected. COMMENT: The first-time students have freshman orientation that could be included in Student Support Services they provide off-campus resource people to come in and talk about things like that. We have done various things over the years to address and encourage such students. COMMENT: We had a program with at-risk students when I worked for the school there. One of our elders is willing to volunteer. Dr. Robinson is the person to work with on that. COMMENT: The Center for Student Success, which is not off the ground yet we have always relied heavily on Student Support Services and without that now.I talked to Dr. Robinson. He is going to build a [group] of people who are willing to come in and help. We want more than tutoring to go in there. Mentoring should be one thing, and student activities. Our money is based on not just enrollment, but retention and graduation. COMMENT: We do address some of these issues. We partner them in groups. Sometimes kids will work better when they have their own peers working with them. Were working from a holistic approach. Goal 40: Fully enforce SwCC Rules & Regulations. 1. Enforce the dress code on campus for both males and females. Responsibility of: Vice President for Student Affairs. 35

How known? Get rid of sagging pants, get rid of improper dressing by females. When? August 2007 Progress: See SwCC Student Handbook regarding Student Dress Codes and Behavior. COMMENT: We discussed this in committee; our main thing is to instill some principles in the students. But we have the code QUESTION: Are we able to implement it? ANSWER: Yes. We will take a team approach.

COMMENT: We should reach out to other HBCUs show films of different images; show how important ones image is, maybe they will start to dress [more appropriately to fit a good image]. They need high self esteem; this should not be done in an aggressive way, but put in a non-judgmental way. COMMENT: In athletics, every Tuesday will be professional dress day. One Tuesday, we dress in T-shirts with the logo; the next Tuesday, dress professionally. COMMENT: It would be good to bear in mind to ask all students one day a week, dress for success as if they were going for a job interview; when they look better, they act better. COMMENT: I notice that in 2007 it was get rid of sagging pants and now, its extremely sagging pants what is extremely sagging? We dont let them come to church with sagging pants in fact, its against the law in Shreveport to show your underpants. COMMENT: Paul Quinns dress code young people dressed in suit and tie their idea of getting them ready. COMMENT: We have polos coming for you guys. COMMENT: We may have students come on campus who are not prepared; we may have to go to our closets. We might want to provide something on campus. RECOMMENDATION: Enactment of a Dress of Success Day for ALL students at Southwestern Christian College. Goal 41: Institutional efforts co-partnering with students to maximize potential of the mission of Southwestern Christian College. 1. Workshops with students and staff to enhance development.

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Responsibility of : V.P. Academic Affairs, various faculty members, Dean of Women, Dean of Students, Director of SSS. How known? Student questionnaires and surveys at the end of each semester. How much? $350. When? October 2007. Progress? Incomplete. 2. Staff members to receive staff training on campus from experts to sharpen their skills in dealing with students. Responsibility of: V.P. Academic Affairs, various faculty members, Dean of Women, Dean of Students, Director of Student Support Services. How known? Student evaluation forms, surveys, questionnaires at the end of each semester. How much? $1,500 per year. Progress? Incomplete. 3. Workshops for students to get them motivated. Responsibility of: V.P. Student Affairs, Director of Admissions and Retention, Director of Student Support Services, Dean of Women, Dean of Students. How known? Student questionnaires and surveys at the end of each semester. When? Monthly, beginning Sept. 2007. Progress? On-going workshops a part of the Student Support Services Program. 4. Research what other schools are doing to deal with at-risk students. Responsibility of: Institutional Research Director. How known? Date in Fact Books and results of surveys. When? November 2007. Progress? On-going. 5. Convince students that staff members are in a partnership to help them achieve their goals.

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Responsibility of: Faculty members, Administration, Director of Student Support Services, Director of Admissions and Retention. How known? Via usage of surveys, questionnaires, etc. When? Nov. 2007. Progress? Incomplete. 6. Collaboration and interaction among staff members and students. Responsibility of: Vice President of Student Affairs. How known? Surveys When? Sept. 2007. RECOMMENDATION: 1) Determine workshops that will be needed; 2) Student Affairs partner with Admissions to determine how many workshops. Goal 42: Continue to attract and retain competent staff; hire staff who will assist SwCC in accomplishing its mission. 1. Identify skills needed for all employees in the various areas of student affairs. Responsibility of: Student Affairs Committee. How known? Documentation on file. When? October 2007. Progress: Completed. 2. Submit credentials and skills to V.P. of Student Affairs and President for approval. Responsibility of: Student Affairs Committee. How known? Documentation of skills and credentials approved on file. When? October 2007. Progress: Completed. 3. Hire according to the credentials and skills approved. Responsibility of: Student Affairs Department. 38

How known? Competent staff employed. When? November 2007. Progress: Hiring freeze due to economy. Goal 43: Provide attractive and adequate facilities to accommodate 350 students. 1. Complete new subdivision with construction of five more cottages for students surrounding a cul-de-sac. Responsibility of: President and V.P. for Institutional Expansion. How known? Construction will be complete; deeds on file. How much? $1,800,000. When? By 2011. Progress: Future period. 2. Develop college-owned land that is not contiguous to the main campus. Responsibility of: President and V.P. for Institutional Expansion. How known? President and V.P. for Institutional Expansion. How much? $300,000. Progress: Future period. 3. Purchase land east, west, and south of campus for future expansion. Responsibility of: President and V.P. for Inst. Expansion. How known? Deed on file. How much? $1,000,000. When? By 2012. Progress: Future period. 4. Enlarge seating area in college dining hall. Responsibility of President and V.P. for Institutional Expansion. 39

How known? Construction contract signed. How much? $2,000,000. When? By 2011. Progress: Future period. 5. Develop campus north of the new subdivision. Responsibility of: President and V.P. for Institutional Expansion. How known? Development plans approved. How much? $1,000,000. When? By 2011. Progress: Future period. 6. Replace some mobile homes on campus with permanent structures. Responsibility of: President and V.P. for Institutional Expansion. How known? Construction contracts on file. How much? $6,000,000. When? By 2013. Progress: Future period. 7. Replace roofs of buildings as needed. Responsibility of: President and V.P. for Institutional Expansion. How known? Construction contracts on file. How much? $150,000. When? By 2014. Progress: All roofs are currently in good repair.

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Goal 44: Increase institutional revenues for the total college community with emphasis on establishing an adequate endowment. 1. Increase enrollment of students who are financially able to pay a greater percentage of their tuition and fees. Responsibility of: Office of Recruitment and Admissions. How known? Setting and meeting enrollment goals and student retention. How much? $150,000. When? By 2009. Progress: Recruitment efforts are ongoing to scout for scholars who would be eligible to receive grants and scholarships to cover educational costs. The two most recent fiscal operations reports indicate that we are getting greater numbers of students from higher income families. However, in most cases, they receive scholarships in the form of tuition write-offs. 2. Increase fees proportionally with students ability to pay, in addition to federal grants and loans. Responsibility of: Business Office. How known? Budget setting and audit report. How much? $100,000. When? By 2008. Progress: Tuition and fees were increased across the board by 5% in the 2009-2010 academic year. This increase was absorbed by the student with the increase of the Pell Grant. 3. Increase scholarship funds from individuals, corporations, churches, and alumni. Responsibility of: President and Staff. How known? Presidents Annual Report to the Board. When? By 2009. Progress: Scholarships have increased, especially from individuals, churches, and alumni. 4. Improve collection on students accounts receivable.

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Responsibility of: Business Office. How known? Business Office. When? By 2008. Progress: Current Student Account Outstanding Receivable Balances are less than the previous year. The BO has begun to implement the new AR Plan. (See documentation.) 5. Increase alumni recruitment. Responsibility of: Alumni President and Alumni Liaison. How known? Presidents Report. When? Annually. Progress: Strengthened cooperation between alumni association and the office of recruitment by advancing S.O.A.R., a program to increase alumni recruiting of potential students. 6. Improve alumni annual support. Responsibility of: Alumni President and Alumni Liaison. How known? Presidents Report. How much? $20,000. When? Annually. Progress: Increased number of student scholarships available through the Alumni Association. 7. Increase number of alumni chapters. Responsibility of: Alumni President and Alumni Liaison. How known? Presidents Report. When? By 2009. Progress: Facilitated organization structure and guidelines for 5 additional chapters. 8. Improve communication venues for/and among alumni of the college. Responsibility of: Alumni President, Alumni Liaison. 42

How known? Presidents Report. When? By 2011. Progress: Alumni Directory is in progress. 9. Double the annual funds derived from the various internal college projects. Responsibility of: Assistant to the President for Development. How known? Presidents Report. How much? $75,000. When? By 2010. Progress: Increase of annual funds has not as yet doubled, but plans are that they will double by June, 2011. 10. Raise goals and activities of all Auxiliary fund-raising groups. Responsibility of: Assistant to the President for Development. How known? Presidents Report. How much? $50,000. When? By 2008. Progress: Slight increase of funds raised. See audit report. 11. Use a campaign, with advertising and direct approaches to potential donors; use PSAs to newspapers and other media, plus letters, phone calls. Responsibility of: Assistant to the President for Institutional Expansion. How known? Presidents Report. How much? TBD. When? By 2008. Progress: Because of the economy, it was decided to launch a campaign by 2011.

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COMMENTS: We need to use social media to motivate bases. If we can develop a program, we can come up with more than one-time contributors. Media such as Twitter, Facebook, etc. COMMENT: Use different means to reach the different social ranges - from ages 12 to 50 and above. Young people particularly use social networks. Ages 18-21, a major source of social network users. Ages 22-26, our future alumni, which we need to tap into use social networks. Ages 27-40 the largest percentage are in social networks. Seniors boomers do not use social networks were not saying youre not important, but in order for us to get fundraising support from possible donors, from the public we need to look at those sources: Facebook, Twitter, we can use these. Use new and other resources for marketing. Letters would you open it up? If you saw it was from Southwestern? In most cases, they wont they would put it in junk mail. Most people have e-mail that is a resource. Most people check their Facebook all the time if that is where you are, I need to go there. That is preferable to mailing out a letter and its free. COMMENT: Could send to blogs all over the U.S. most liked search engine. Put Southwestern on a blog - search engine will pick it up. COMMENT: We should have a U-tube channel. We dont have one. A lot of alumni could post their stories on the blogs and then use those for bringing students into the school. You isolate yourself by just going to the churches. We have a good product, but people dont know about it. These can be posted on Facebook pages. [Information] will go to people you dont even know. We could use them for all of our projects. Widget can be applied to Facebook, all web pages You can attach resources to a [sites] others are interested in. We need small contributions. Were not looking for big supporters youre looking for small ones to get you where you need to go. We have products that other people need what about recent tapes and CDs? [Advertise] on U-Tube - broadcast the chorus performing. A lot of ideas could be done using social networks. Im willing to help those who want to learn how to do it. There is a lot money out there not necessarily through grants those are important but collaborate to come up with other resources. If you are involved in social networks, you can help. I envision the Alumni in such a way having subscriptions. COMMENT: We need to go to the next level. We cant have just a web page looks wonderful, but there is no activity on ours. You have no way of tracking it. Use components of web 2.0. QUESTION: When the professor is going to be out of class, could he notify students on the net? That can be done. RECOMMENDATION: We need to explore this social media idea present to the Administration a plan of action with instrumentation and a time line. COMMENT: We are pushed to get [more information] on line. COMMENT: Were the best kept secret but its killing us. 44

COMMENT: The time line I would like to suggest is November. Maybe the chairman of the Board will let us have some time to show the Board how these things can be [done] and how they will impact the rest of the country. COMMENT: We would like some advance information to intelligently discuss it. To address the Board would be really helpful. RECOMMENDATION: I would like to amend the date to an October deadline and present to Dr. Evans so that he can present to the Board. COMMENT: We need to have everyone a part of this. COMMENT: When we explore these avenues, we cannot be afraid to tap into these areas. COMMENT: It would be quite easy to show some of the A Cappella Chorus on U-Tube. COMMENT: A lot of that is out there, but we cant control it. COMMENT: A lot of people know Southwestern, but we need to direct that. COMMENT: If you go out there, youre going to get some things you might not like, but [it would be a waste] to do all this and not be ready to use it. COMMENT: We are going to meet regularly throughout the year. Goal 45: Allocate available financial resources for the effective implementation of the Strategic Plan. 1. Study Annual Strategic Plan Goals, Timelines, Budget Requirements, and anticipated Resources. Responsibility of: President, Business Office. How known? Proposed Annual Budget prepared with allocations aligned with Plan. When? April, each year. Progress: Board has approved the Annual Budget each year. Goal 46: Update and expand campus technology. 1. Update 5-Year Technology Plan for College to incorporate emerging technologies. Responsibility of: Technology staff How known? Plan provided to IE Team. 45

How much? $1200. When? Dec. 2007. Progress: In progress. 2. Prepare and implement Marketing Plan for Distance Learning. Responsibility of: Technology staff, Admissions Department, Institutional Advancement. How known? Plan provided to IE Team; new contacts/enrollment documented in Admissions. How much? $12,000. When? Annually. Progress: The Learning House has been contracted to perform lead development for courses currently being offered online. Goal 47: All financial activities will be conducted in accordance with institutional policies and procedures, the guidelines for all assisting agencies, as in accordance with generally accepted accounting policies and procedures. 1. Revise and update Accounting Policies and Procedures Manual. Responsibility of: Business Office Staff. How known? Revised accounting Policies and Procedures Manual. How much? $500. When? Jan. 2008. Progress: In progress. 2. Record and report all financial activities in accordance with approved policies and procedures. Responsibility of: Business Office Staff. How known? Unqualified opinion on Annual Audits Annual Program Reviews. When? Annually.

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Progress: A-133 Financial Audits for the most recent three (3) years report unqualified opinions with no material weaknesses. 3. Use TeamsElite to bring accounting functions from all college offices on-line into our comprehensive, integrated database. Responsibility of: Presidents Office, Comptroller. How known? Financial statements and report will be automatically generated by Business Office software. How much? $2,500. When? Jan. 2008. Progress: 95% complete. Two areas continue to operate off-line. Goal 48: Review, revise, and update the Colleges Long-Range Strategic Plan for continuous improvement based upon assessment findings. 1. Select and commission a representative College Team to provide oversight of the IE Planning and Evaluation process. Responsibility of: President, Vice President. How known? Documentation of Team Selection. Progress: Institutional Effectiveness Team Roster as a part of this document. 2. Re-establish the Mission Statement and broad institutional goals of the college (reduce redundancy). Responsibility of: President, Vice President, Board of Directors to college community. How known? Published Mission State and Broad Institutional Goals distributed. How much? $250. When? August 2007. Progress: Re-established Mission Statement is found on page 6 of the Strategic Long-Range Plan. 3. Review and revise, where necessary, the Mission statements of each operational unit to assure that they link thematically and support the mission statement and broad institutional goals of the college.

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Responsibility of: Division Chairs, Program Directors/Administrators. How known? Documentation provided IE Team. When? Sept. 2007, Reviewed annually. Progress: The IE program has reviewed and revised each operational unit to assure that they thematically link to and support the mission statement and BIGS goals of the college. 4. Identify outcomes, measures, and assessment strategies for all objectives. Responsibility of: Division Chairs, Program Directors. How known? Documentation provided IE Team. When? Sept. 2007. Progress: Documented in Annual Assessment Plan in TaskStream (the web-based accountability management system). 5. Explore grant opportunities that provide funds and technology resources for teaching and learning. Responsibility of: Planning Units, IE Team. How known? Institution-wide report card with comparative data for most recent three years. When? Sept. 2007. Progress: The Grant Development Office continues to explore grant opportunities. The CCRAA Grant 2008-09 and 2009-10 provided funds for teaching and learning resources. 6. Conduct annual review of all academic divisions to determine the extent to which they have realized their stated goals and objectives and the extent to which the outcomes compare to peer institutions and benchmarks. Responsibility of: Division Chairpersons, Vice President, Academic Affairs. How known? Annual Division Reports in the Office of Academic Affairs. How much? $600. When? Annually. Progress: Annual Institutional Effectiveness Reports (AIER) are submitted each year with Action Plans for Continuous Improvement. 48

7. Conduct annual student, faculty, and alumni satisfaction surveys to determine the extent to which each is satisfied with college programs and services. Responsibility of: Academic Research. How known? Tabulated results in report form in the Office of Academic Research. How much? $600. Progress: Conducted annually. 8. Conduct Program Reviews of all Support Services and Programs based on 5-year evaluation cycle. Responsibility of: Support Program. How known? IE Report filed with IE Team. When? Annually. Progress: A Revised Annual Assessment model introduced. Discussions are in progress to determine whether the new model of annual assessment will make the old program review unnecessary. 9. Document annual revisions to Strategic Plan based on Assessment Findings. Responsibility of: IE Team. How known? IE Report filed with IE Team. When? Annually. Progress: Operational Units assessments. 10. Prepare SwCC Institutional Effectiveness Manual that describes IE processes at SwCC. Responsibility of: IE Team. How known? Manual distributed to campus community. How much? $600. When? Jan. 2008. Progress: Manual updated 2007-2008 and 2008-2009. 49

COMMENT: To document that you are fulfilling your mission and to show evidence that you are fulfilling it it is a challenge. Work on it your job is to make sure you have a plan that you have goals and objectives in place to meet those goals that are in your plans and that you document how you do it and close that loop for assessment. COMMENT: The main thing we have is to do is close the loop. We have a plan; work your plan and do some assessment and then find how youre going to use those assessments to improve. RECOMMENDATION: Continue to provide training in writing measurability, in multiple methods and then make sure the goals are in line with the goals of your mission. You should be able to say Im doing this because it supports our mission. COMMENT: Broad institutional goals continue to analyze assessment findings and work cooperative with the Office of Academic Research to propose changes. COMMENT: On the first on-site visit, we had noncompliance on this. We need to show evidence that we are doing this. COMMENT: Require all operational united to document and provide evidence of their planning and assessment activities in the Accountability Management System Task Stream. COMMENT: We passed SACS because we had a system of evidence we sent three boxes of evidence when we look at information and can say it is a representative sample, and not the only thing you have done. SACS has the authority to look at you and look at every unity. COMMENT: Institutional effectiveness is not for SACS it is for us and for our students demonstrate that you are taking students from [one level to a higher level]. COMMENT: We need to end 2010 and put in our plan for 2011-2012. RECOMMEND: Provide general oversight support and technical assistance to all operation units via the planning and IE team. RECOMMEND: Publish an IE Manual that describes the planning and IE process at SwCC and distribute the manual to all campus partners. COMMENT: Were going to improve what we submitted to SACS and give a copy of the manual to every one working on campus. RECOMMEND: Work collaboratively with the President and Board to assure that the approved annual and institutional budget is aligned with their supports at published institutional priorities. COMMENT: We need to simplify so that we really communicate to everyone. 50

COMMENT: For example, ACU changed three words that made theirs clearer. RECOMMENDATION: Streamline it not change the meaning. it and achieve. Cause students to value

COMMENT: One of the main concerns we have in IE and SACS commented: you dont make plans that you dont do. And no monies are tied to these things. Whatever we accept as a plan for the college we should be able to put a dollar amount and do it. We do know it doesnt always happen, but your educational process should plan it. BOARD RECOMMENDATIONS: Promote missionary program for students. Reach out to the Hispanic community. Encourage academic progress. Expand housing we have done some work on this, but it continues to be some concern. New dining hall. Security. Recruit quality students. Set goals for Board fundraising. [Closer connection between] campus and alumni. COMMENT: Those are very good recommendations. COMMENT: We also need to develop some type of workshop or class for human relations and management for ministerial students they can preach, but they dont know how to deal with people. Goal 49: Maintain and enhance information technology accessibility. 1. Maintain, upgrade, and enhance campus infrastructure to provide adequate bandwidth, reliability, redundancy, services, and security to support the colleges technology needs. Upgrade, maintain, and replace computer hardware and software (computer work station, classroom). Responsibility of: Technology Coordinator, IT Systems Engineer. How known? Server Performance Logs will show exemplary Uptime, Customer Satisfaction Survey, IT Performance Checklist. How much? $100,000, $75,000. When? Annually.

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Progress: Following activities completed spring, 2009: The fiber optic backbone has been replaced, Internet access is currently supported with two T-1 lines, it is anticipated that additional bandwidth will be needed when more students will b e accessing the Internet services with their Notebooks. This project was financed by the CCRAA Grant, $152,000. 20 new Dell computers for the Computer Science Lab; 9 new computers and 17 flat screen monitors for Freshman Skills Lab; 6 new HP computers with 17 flat screen monitors for Library (Dell server for Library Services Horizon); 2 HP laser printers; 15 faculty Notebooks purchased for Cohort; 43 Dell computer CPUs and monitors purchased for ISIS Lab. COMMENT: Security is absolutely necessary and a priority; challenges: need to know versus need to share; need to protect versus duty to share information. COMMENT: In order to avoid such problems as the fire, we now have a central depository plus back-up in three other locations. We have a good back-up procedure or security regarding information and back-up. COMMENT: How do we keep our information secure at Southwestern - flash drives, etc. making sure that information in your location doesnt walk out the door and get placed in the wrong hands? COMMENT: The goals of Technology: Increased band width to 4-T1, 12 MBs. Security on site Raid 5 redundancy data back-up Raid 5 redundancy duplicated constantly constant is never static DATA Restore o Back-up off-site, three depositories Atlantic U.K. India Also in Dallas. You are personally responsible for your information if youre on a PC. If computer has a drive map to back up their material, they back it up on your local PC. If you use the [system], it is down when the normal back-ups are done; if you are not on that system, you will have to back up your own information; anything critical or needful to keep over time use your flash drives, CDs, etc. COMMENT: Student E-Mail account recommendation: to provide SwCC e-mail ________ in order to provide the type of e-mail for students on site; we provide an e-mail server on campus; we have to have someone to monitor that. That means money. That is an ongoing concern we have to look at. Students use free third-party providers at no cost to SwCC. COMMENT: Problem Solving: Help (Desk) is not a problem solving tool; it only allows you to report it. We need an automatic tracking system to give us a better feel as to how and what information is being conveyed and what the problems are. 52

Automatic tracking system the person we have on site now cannot always get to a particular problem. Requires on-site person to aid chasing problems. Cost factors are involved. A full-time staff needed. STA Student Tech Asst.

COMMENT: Help Desk is a tracking system what is embedded, so that we can see what is happening on campus. Once the Help Desk call comes in, that goes to Noel; I get a copy of it. He is not dedicated to us; he is an independent, hell schedule a time to come; asks us to do some trouble-shooting to help. If it is something my staff can do, we do it; if not, we leave it to him. COMMENT: Priority: System critical to the on-going of the campus; then others. Problem: we do not have anyone on campus; that is why we have put it in place were working on it. It is suggested that we train a small task STA to help deal with some of the smaller problems while Noel takes care of the larger problems. Complaints: it is not enough. We will try to e-mail and let you know status if computer is down. If all else fails. If you do a Help Desk and no one contacts you, call us and let us know. COMMENT: Monetary accommodation via Finance. Electronic labs 7 classes are audiovideo classes: 3 in Science Building (one is Smart classroom); 2 in Fine Arts; 1 in the Learning Center Electronics Lab; and one in Lecture Hall (larger classroom). COMMENT: Web-Assist courses an increase in on-line courses is needed Learning House. We have plenty of classrooms people are not using them to a great extent. We need to get more use out of them. There have been other web-based systems we have used; we need to increase on-line courses. COMMENT: Anti-Virus is Sophos. COMMENT: Establish Advisory Board of IT (if you need training, training can be provided. COMMENT: Another problem we have is anti-virus programs. We do have Sophos it does not necessarily handle flash drives. We must add that somehow. We need to keep flash drives from corrupting the main system. COMMENT: There has been an interest in the Smart Board Technology we did look into that during the summer. We are committed to providing it. One of the last things Student Support Services did was to allocate some funds for a couple of the Smart Boards. Also Title III has it - CR grant that starts in October. COMMENT: Use in a couple of locations before we go wider. Technology interactive it captures your notes compared it to Smart Board; it is superior. COMMENT: My concern is that we dont get this stuff used? 53

COMMENT: It is web-based any place. It gives you reports, it is interactive, it has a discussion board to teach your students how to discuss. It supports QEP in writing. COMMENT: We have things on campus. We spend $144,000 for a lab. Ms. Zimmerman accidentally found it. COMMENT: With teleconferencing, we can talk to someone in the Ukraine. COMMENT: We paid $1000 a month and never used it. Now the equipment is there. It does take some work to learn how to use it. COMMENT: We need a marketing plan to go with our technology that we have and training. COMMENT: The government has required that we develop a Red Flag in 2005, the greatest number of [breaks/blips?] in security on campus was technology. Now the greatest is people in the offices talking to the wrong people. Carelessness. So be aware of what you say and whom you say it. 2. Technology, audio-visual equipment, telecommunications infrastructure, computer servers on a regular, planned timetable so that the systems will be reliable and will provide state-of-the art capabilities and features. Extend campus network connectivity to new Administration Annex Building and Offices, and Residential Cottages. Responsibility of: Dependable Solutions IT Systems Engineer. How known? Connectivity established. How much? $16,000. When? Fall 2007. Progress: Completed 9/12/2009. 3. Implement an automatic problem-tracking system. Responsibility of: Technology Coordinator, IT Systems Engineer.] How know? Detailed service reports. How much? $250. When? On-going. Progress: helpdesk@swcc.edu. 54

4. Complete Phase II of Campus Wireless Solutions (expand wireless to remaining buildings). Responsibility of: Technology Coordinator, IT Systems Engineer. How known? Wireless connectivity to all campus buildings. How much? $8,000. When? May 2008. Progress: Completed. 5. Complete Phase III of Campus Wireless Solution (wireless connectivity outside). Responsibility of: Technology Coordinator, IT Systems Engineer. How known? Wireless connectivity throughout the campus (inside and outside). How much? $8,000. When? May 2009. Progress: Rescheduled Fall, 2011. 6. Employ qualified Systems Engineer to manage, support, and maintain campus infrastructure and Network. Responsibility of: President. How known? Person on board. How much? $65,000. When? Fall 2009. Progress: Postponed indefinitely due to current economic environment. Goal 50: Develop technology-experienced faculty, staff, and students. 1. Orient the college community to the colleges technology services and resources. Responsibility of: Technology Coordinator, IT Systems Engineer. How known? Technology brochure prepared and distributed to campus community. Make live presentation to faculty and staff each semester. 55

How much? $500 initially, brochure; cost of duplication thereafter. When? Oct. 2007; each semester thereafter. Progress: Live presentations are being provided on an on-going basis to introduce campus community to new technologies. 2. Conduct survey to assess specific user needs for training and support. Responsibility of: Technology Coordinator/ Academic Research. How known? Survey results. Progress: Survey results indicated a need for training on Microsoft Office 2007 applications, as well as training on InfoMaker (Jenzabar Report Generator). 3. Provide adequate training for and support on the use of the campus network (computer hardware in the classrooms, labs, and offices to include all college-supported software). Responsibility of: Technology Coordinator; Director of Computer Science. How known? Documentation of scheduled training sessions and participant list; Help Desk logs, Customer Service survey. When? On-going. Progress: Six (6) staff members received training and were certified on Infomaker (Jenzabar Report Writing Software). Business Office, Admissions, Academic Affairs, and Development Office. This training was invaluable in learning how to retrieve information from the database and set up reports for various offices. Two (2) staff were training in the use of Powerfaids (Financial Aid Software) from the College Board. 4. Enroll faculty in training classes for using the Learning Portal (LMS). Conducted by The Learning House. Responsibility of: Faculty, The Learning House. How known? Certificate of Completion. How much? Free classes from The Learning House. When? On-going. Progress: The Learning House provides training each item for instructors using the Portal. Training is required to receive access. 56

5. Train and employ computer savvy student workers through the FCWS to assist with appropriate support. Responsibility of: Technology Coordinator; IT Systems Engineer, Financial Aid Director. How known? Documentation of scheduled training, Help Desk logs. How much? $250; Students paid through FCWS. When? Start-Up, fall, 2007; on-going. Progress: Beginning discussions with students have taken place. Need to find other ways to compensate them. Identified students who were not eligible for financial aid. 6. Encourage the creative use of information technology to strengthen student life, communications among students, faculty, administration. Responsibility of: Technology Coordinator; Student Affairs; Admissions. How known? Enhanced telecommunications software installed; satisfaction surveys; activity logs. How much? $1,200. When? Fall 2008. Progress: Technology Coordinator works with Student Affairs personnel to coordinate student activities supported by internet access and computer use. 7. Conduct annual Technology Fair to expose college community to emerging technologies in teaching and learning and college support. Responsibility of: Technology Coordinator; Technology Advisory Board; vendors. How known? Documentation of vendor and college community participation. How much? $500. When? May 2008. Progress: Rescheduled Fall, 2010. 8. Explore grant opportunities that provide funds and technology resources for teaching and learning.

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Responsibility of: Title III Director; Institutional Advancement Officer. How known? Grant opportunities, proposals written; grant awarded. How much? TBD. When? On-going. Progress: Several grant opportunities are researched on a daily basis in the areas of technology, science, and construction. Five foundations were contacted for construction. An additional $500,000 was received for DOE. Notification of the 2nd years of the CRAA grant has been received 2009-2010. RECOMMENDATION: Establish a marketing plan to support the training of individuals (interested/talented) to serve as on-campus support staff. Goal 51: Provide Technology Enhanced Education. 1. Develop a plan to enable faculty to appropriately integrate technology into curriculum. Responsibility of: Vice President, Academic Affairs, IE Team, Instructors. How known? Division annual reports. How much? $2,000. When? On-going. Progress: Faculty In-Service Professional Development days on calendar were a beginning. Other strategies are being discussed. 2. Increase the number of Web-Assist courses. Responsibility of: Vice President, Academic Affairs, Instructors. How known? Courses developed and utilized. When? Annually. Progress: 12 courses have been developed to date. 3. Continue to develop courses for on-line instruction via the E-learning Portal (courses may be developed from adopted text or leased from The Learning House. Responsibility of: Vice President, Academic Affairs, Instructors, The Learning House.

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How known? Courses developed and offered for instruction. How much? $1,500/course (SwCC instructors). No cost for Learning House courses, designers using adopted text. When? 2-4 courses per year. Progress: Fall 2009 no new courses added. 4. Increase the number of smart classrooms. Responsibility of: Technology Coordinator How known? Room equipped. How much? $1,650. When? 2 per year. Progress: Two new smart classrooms completed (Fine Arts & Timothy Hunt Science Bldg), summer 2009. Goal 52 Improve College Information Technology to Administrative Operations.

1. Assess technology needs of Administrative Offices. Responsibility of: Technology Coordinator. How known? Written documentation of needs identified. When? Fall 2007. Progress: Annual license Sophos Anti-Virus Enterprise version was purchased and installed in January 2009. This anti-virus solution can be loaded to all institutionally-owned laptops. 2. Purchase software or contract with software vendor to enhance software to meet identified needs. Responsibility of: Administration; Technology Coordinator. How known? Solutions installed. How much? TBD. Progress: Multiple Volume License for Microsoft products and Adobe products renewed annually. Software purchased for Taskstream, Criterion, and ETS fall 2009. 59

3. Integrate accounting for Auxiliary programs, support programs, and Development Office into a common, comprehensive database system. Responsibility of: Program Directors; Development Office; Business Office. How known? Financial statements are required, programmatic reports generated by single software program. How much? No additional cash outlay. When? Fall 2007. Progress: Accounting for two support programs continues to be managed within subsystems. The Development Office receipts continue to be processed in sub-systems and transferred to General Ledger. Training for the development office module spring 2010 will speed up integration. 4. Continue implementation of Back-up and Disaster Recovery Solution Phase II and III. Responsibility of: Technology Coordinator; IT Systems Engineer. How known? Technology Plan documentation. How much? $15,000. When? Completed 2008. Progress: Daily back-ups off-campus and on-campus (back-up for Workgroups). 5. Continue to upgrade Anti-Virus Enterprise Solution. Responsibility of: Technology Coordinator. How known? Purchase of software license. How much? $4,500. When? Annually. Progress: Annual license Sophos Anti-Virus Enterprise version was purchased and installed in January 2009. This anti-virus solution can be loaded to all institutionally-owned laptops. 6. Access security risks and implement solutions in accordance with Federal and State guidelines.

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Responsibility of: Technology Coordinator. How known? Risk Analysis; Technology documentation. Progress: Network security (firewall configuration) is documented. Policies and Procedures for the security of Student Records have been prepared for distribution. Updated Manual will be distributed with employee affirmation page at first All-Staff meeting. 7. Explore efficient means of how external entities can do business with the college using technology. Responsibility of: Technology Coordinator. How known? Report on findings submitted to. How much? No cash outlay. Progress: Exploring satellite campus in area for on-line integrated classes (Eastside in Garland). Goal 53: Align Technology Initiatives With College Priorities. 1. Establish Advisory Board of IT professionals, faculty, staff, and campus leaders to clearly determine the future direction of the college, identifying institutional priorities with timelines. Responsibility of: Administration, IE Team, Technology Coordinator. How known? Written documentation of institutions Long-Range Plan with clearly delineated priorities and time-lines. How much? No cash outlays. When? Fall 2007. Progress: Formal Advisory Board for IT has not been established. This function is currently being handled by IE and Title III Administrative Office. 2. Revise and enhance technology plan that supports identified college priorities and time-lines. Responsibility of: IE Team, Technology Coordinator. How known? Written documentation of technology plan. How much? No cash outlay.

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When? Completed spring, 2008. Progress: Being updated.

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