Mohan Prasanth Chandrasekaran (Prasanth) Flat 10, Farthing Court 60 Graham Street Birmingham - B1 3JR mohanprasanth@gmail.

com SUMMARY Highly skilled and certified SAP consultant with 4 years and 6 months of broad based SAP implementation, Configuration, Rollout and support experience with array of progressive responsibilities. Client assignments included most complex and largest SAP installations. Have extensive expertise in SAP SD and other logistics modules including PP, MM, WM and SM. In addition to the above, 18 months of industrial experience in production and operations planning. SKILL SET SAP Overall experience 4 Years 6 Months 3 Years 9 Months 12 Months 3 Years 3Months 3 Years 1 Months 1 Year 8 Months 3 Years 9 Months 1 Year 6 Months

SAP Sales and Distribution

SAP Production Planning SAP Support and Maintenance

SAP Implementation / Configuration

Team leading skill

Training and Documentation

Manufacturing and Operations planning

ACHIEVEMENTS Tarmac Ltd, United Kingdom Worked on 3 project simultaneously and delivered 2 successfully

Most sought after functional analyst, by project managers inTarmac

Took initiative to increase synergy between offshore and Tarmac business Infosys Technologies Limited, United Kingdom

 SAP Support Lead for EMEA region Offshore Team lead: led a team of 20 SD consultants Worked on ECC 6.0 upgrade GATP deployment Subject matter expert for Apples Service management module EXPERIENCE Systems Analyst, Tarmac Ltd; Wolverhampton March 2011 to till date Tarmac Ltd. One of the oldest companies and largest companies in UK, which has its foot prints in construction material, precast building products, contracting, quarrying, cement production and various other manufacturing and process industries. Tarmac as a supplier and service provider has a huge portfolio of customers in all areas of construction domain. It has presence in Europe and Middle East. Projects: National contracting sales invoice process: Overview: National contracting, business of Tarmac had manual invoice process. As part of restructuring they required standard SAP OTC process implemented. The project required working constantly with the commercial team for designing the new sales process and confirming the scope. Role: SAP SD Consultant GAP analysis Interacted with senior executives in National contracting for design sign off Designed complete order to cash process Designed amendments to existing project system Designed testing methodology Implemented new sales process Responsible for change management User training Creating knowledge documents

Duration: 9 Months Circa: 100K Price optimization / Price Leadership Overview: As part of the Tarmac initiative to have increased pricing control, they went ahead and bought a pricing tool called PROS (Price Optimizing Solution). The early design and development was done, after which the idea of going with PROS was dropped. Following above, Tarmac decided to go ahead with internal price control measures and reports to improve pricing control. Role: SAP SD Consultant

Designed new pricing condition and changed the existing procedure Got trained in the new PPSS system Designed test scripts

Designed quick quote tool Developed, tested and resolved issues Worked as Business analyst Interacted with senior management for design confirmation and UAT Did gap analysis with commercial team to collect business requirements for the BW report Designed the price tracking summary report in BW Developed functional specification for the BW report User training

Duration: 9 months Circa : 400K SAP Tech upgrade Overview: Enhancing the underlying SAP technical applications in readiness for an upgrade of SAP to ECC 6.0, including the procurement and installation of the necessary hardware platforms from our delivery partner, HP. The applications implemented include SAP Solution Manager, SAP Netweaver PI, HP Quality Centre and SAP TDMS (Test Data Migration Server), utilizing basis resources from an offshore partner. Role: SAP SD Regression Test Analyst Designed scripts for SD and P2P process Tested all the Tarmac SD and P2P process Validated the data integrity Sign off RT for the TDMS system go live.

Duration: 1 Month Circa : 600K Asphalt Plant Linkage Overview: Tarmac wanted to get all its asphalt plant linked to SAP, to do forecasting and product planning and availability check. With minimum change to Batch management system and Tarmacs old ticketing system called Fortek. Role : SAP PP Consultant. Evaluation of existing Tarmac SAP and other related system Data collection from business Designed and created the new SAP PP system around existing system with minimum change to Fortek Presented the same to business for business sign off.

Duration : 3 Weeks Circa : 1M

Consultant, Infosys Technologies Ltd; Canary Wharf, United Kingdom / Jan 2008 to March 2011 Project Name: Apple SAP Global Production Support Description of client: Apple Inc. Apple Computer, Inc. is a multi-billion dollar corporation headquartered at Cupertino, CA, USA. It manufactures computer hardware and related software applications. It is well known for visionary products such as G5, PowerBook, iMac, iPod and iBook as well as Operating Systems they run on, Mac OS X. It operates in over 140 countries. Description of the project: Apple Inc. use SAP R/3, IS Retail, GATP, CRM, RMCA, TMS-Precisions as their base transaction processing system for their worldwide operations. which interacts with non SAP Systems like BW, PeopleSoft, e Commerce applications, credit card systems (Clear Commerce, Cyber source, BIBIT ) etc. Apple has chosen Infosys as one of their strategic partners for global SAP production support of SAP R/3 applications worldwide. The project involves providing SAP Consultancy to Apple business for new enhancements and post-production issues in the SAP modules including MM (Material Management), SD (Sales & Distribution), FICO (Finance & Controlling), SM (Service Management), PP (Production Planning), SAP RMCA, SAP GATP SAP CRM etc. The project scope includes the understanding of Apple business requirements, design, and configuration, implementing to production and providing support.

Role : EMEA Support Lead Duration : Jan 2010 to March 2011 Responsibility : Act as one point of contact for SAP Support.

Act as EMEA SME for SD and SM modules of Apple SAP and advice 24 X 7 during critical process failures. Involve in EMEA projects as SD consultant. Which involves designing R/3 solutions for SD, making configuration changes, implementing them successfully in Production, testing them and supporting them post implementation. Design and develop custom applications, which will bolt on to SAP SD, based on the project / support requirement Work closely with ABAP by providing the required design. Also testing and implementing the provided configurations. Monitor and own EMEA specific issues in production from support during Apples peak business periods, Quarter end closing, new product launch, ECC 6.0 upgrade, GATP rollout, new EMEA project deployment etc, Work with EMEA project team, to smoothly transition new projects from project team to support team, post project warranty. Own and act as single point of contact for all EMEA performance issue. Report the same to global performance team to ensure issue is investigated and accepted fix is either obtained from SAP or customization is done and see through that the performance issue is fixed and its not recurring. Coordinate with offshore and business, to get consensus of business in various issues like implementation of workaround, user acceptance testing etc, Act as conduit for all communications from global SAP support team to critical EMEA business users and to other teams in EMEA.

Coordinate the biweekly ticket review meeting for all open EMEA issues, between offshore and business users, to negotiate priorities on issues, provide status update to business, suggest recommendations or alternative resolution methodology, get users to agree on time line for providing solution, request more information on particular issue etc. Role : Offshore Team Lead Duration : May 2009 to Dec 2009 Responsibility : Led team of 15 SD Consultants including monitoring ticket performance, resolution rates, recommend training as required, plan resource rotation etc, Assign consultants to critical and non- critical issues based on their skills and availability Coordinate between other module teams to resolve issues, which fall in SD/MM/FI integration space. Review ticket performance and document, the metrics like amount of ticket resolved, issues awaiting resource, aging issues and communicate the same with relevant business users, based on the requirement. Manage/ responsible all changes and communication between functional team and other teams in Apple. Design training plans for new members joining the offshore team based on their role in the team. Develop process flow diagrams, design documents and other project documentation of new process deployed in Apple for support team training and reference. Design test scripts to perform impact analysis testing in test systems for both support and project team initiated changes before moving it to production. Create and maintain team schedule. Identify and successfully improve support process that requires change as part of continuous process improvement. Track and monitor defects in new business process deployed until recommended corrective actions is identified and implemented. Monitor Apple production systems as and when required. Example during maintenance of systems coordinating with Apple SAP, during Apple month end and quarter end processes, new product launch, new project deployment etc,

Role : SD Consultant Duration : Jan 2008 to April 2009 Responsibility : Provide functional support to issues related to Sales and Distribution and Service Management modules of Apple SAP system Implement solutions for complex including: Design and develop functional specifications for the design changes required. Configure SAP to comply with Apples processes. Test Apples existing processes in SD module. Do system testing and user acceptance testing, in scenarios where the designs were proposed by support team to fix issues. Do Functional testing of offshore product when new logic changes to global objects were moved to production. Provide 24X7 on call support, when support teams in AMR and EMEA are not available during their time zone. Service user raised tickets in addition to system tickets created automatically by system monitors.

Provide standard workaround, during critical process failures after negotiating an acceptance from global business owners for the particular issue or provide data and emergency fixes in areas where workaround is not an option. Resolve and document procedural issues and train the business owners based on the above documents. Perform root cause analysis as required. Train new team members.

Engineer, Trinity Mechanical Engineering; Dubai, UAE 2007 Job Scope Client

July 2006 to Oct

: Design Production and Planning / SAP Implementation : International Marine shipping Lines Manufacturing and Service of various Engine parts, Crankshafts, Turbo shafts and other engine parts. Engines worked on like BNW, Suzler etc.,

Role : SAP PP Consultant Duration : March 2007 to Oct 2007 Responsibility: Mapping business requirements control undertaking quick gap analysis. Understanding business process, study and analyze workflow to design solutions. Customizing of material master/vendor master/ purchasing document and its various fields. Acknowledging purchase requisitions in ERP, evaluating/ modifying as per the industry standards in the market for further action as per the workflow. Thorough testing of purchase to pay process. Preparing new (set up part for new product in production module) recipe, formula, routing for new developed product, trouble shooting, prepare maintenance job order in ERP, creating indent for new item. Conducting gap analysis, assess scope of studies and suggest solutions. Role : Mechanical Engineer Duration : July 2006 to March 2007 Responsibility : People Management Assessing the training needs of the various employees in co-ordination with the various department heads in the respective departments Installation/ Erection/Commissioning Ensuring effective site management and discipline to ensure safe execution of the projects. Erection, commissioning of equipments, providing utility services to the equipments. Installing, commissioning and troubleshooting problems arising in the total execution of job. Taking stringent quality measures including preparation / maintenance of necessary documents and conducting audits to ensure compliance with standards. Quality Control/Assurance Ensuring adherence to quality standards ISO 9001, API 7 (Sheaves) and maintaining related documents.

 Identifying areas of quality failures and taking steps to rectify the system. Practicing quality standards with key emphasis on improving quality. Cost Reduction Spearheading VA/VE and other continuous improvement initiatives in processes. Conceptualising and implementing strict measures in operating procedures and equipment centrelines to optimise resource/capacity utilisation EDUCATION SAP Certified Production Planning Consultant Siemens, Bangalore, India,October 2007 Master Of Science (Advanced Manufacturing Engineering) Sheffield Hallam University, Sheffield, United Kingdom,January 2006 Bachelor Of Engineering (MECHANICAL ENGINEERING) A.C College of Engineering and Technology, India,April 2003

OTHERDETAILS Date of Birth : 17th of December 1981 Visa Status : Tier 1 Visa