Organization

The word organization is derived from Latin word organism which

means to create the structure.
A group of two or more than two persons who work together to
achieve the organizational goals
CHESTER BERNARD’S classical definition says that
“Organization is a system of consciously coordinated structured
activates or forces of two or more than two persons”
Organizations are social invention helping us to achieve things
collectively that we could not achieve alone.

Behavior
Behavior is the aggregate of responses, reactions, movements made
by any people in any situation.
Behavior is the observable demonstration of some capability, skill,
ability or characteristics.

Organization Behavior
According to KRIETNER “Interdisciplinary field dedicated to
better understanding and managing people at work”
Organizational behavior is the systematic study and careful
application of knowledge about how people—as individuals and as
groups—act within organizations.
Organizational behavior is the field of study that investigates the
impact individuals, groups and structure purpose of applying such
knowledge towards improving on organizations effectiveness.
(Stephen P. Robins)
Organizational Behavior (OB) is the study and application of
knowledge about how people, individuals, and groups act in
organizations. It does this by taking a system approach. That is, it
interprets people-organization relationships in terms of the whole
person, whole group, whole organization, and whole social system.
Its purpose is to build better relationships by achieving human
objectives, organizational objectives, and social objectives.
The organization's base rests on management's philosophy, values,
vision and goals. This in turn drives the organizational culture
which is composed of the formal organization, informal
organization, and the social environment. The culture determines
the type of leadership, communication, and group dynamics within
the organization. The workers perceive this as the quality of work
life which directs their degree of motivation. The final outcomes
are performance, individual satisfaction, and personal growth and
development. All these elements combine to build the model or
framework that the organization operates from.
Organizational goals:
1. To earn the profit.
2. Managing work force diversity.
3. Improving quality and productivity.
4. Improving customer services.
5. Human resource development.
6. Organizational change.

Methods to achieve organizational goals

1. Commitment.
2. Communication.
3. Leadership.
4. Motivation.
5. Believe on people/Trust.
6. Organizational Change.

1. Commitment:
Make employees committed. Through modern type of leadership
not authoritarian. If leaders(managers) are behaving good to
employed and employees are committed to work sincerely, it
would speed up the whole environment and there would be a
positive impact on output which leads to earn more profit which is
the basic goal, when managers are giving job satisfaction to their
foreign employees than the work force diversity will also be
managed properly. It also improves not only the output but also the
quality or output. If the managers are committed to customer
giving respect, it also creates a customer service relation.

2. Communication
Managers should be fond of two way communication; it means that
employees should be given the respect. Communication should not
be done imposingly. This creates creativity and positiveness in
organization, which ultimately helps in achieving the
organizational goals like with this it increases the profit, work force
diversity would be managed properly, in turn increases quality and
productivity and as a whole creates change in an organization.

3. Leadership
Leadership is one of the most important and back bone in any
organizations success. Leadership is of two types (1) Modern or
democratic: which involves two ways communication. In this sort
of leadership every one has right to speak. (2) Autocratic or
authoritarian type of leadership creates disparity and non-
availability and chaos of goals. Where Modern leadership is an
effective tool of achieving goals.
4. Motivation
Performance of the people of the organization depends upon the
motivation. Motivation came from the Latin word “mover” which
means to influence the inner felling. Motivation plays vital role in
achieving the organizational goals which involve the employees. If
the human in the organization is motivated he/she performs well,
which increases the productivity, quality, output. Motivation also
helps in managing the workforce diversity. There can be two types
of motivation (1) Enforcement (2) Reinforcement. Enforcement is
related with the giving of reward to the employees. Whereas the
reinforcement related with the punishment for motivating
employees.

5. Believe
People in any organization are focal point in any organization.
People are real essence in any organizational success. Management
should treat people as major, adult which have thinking capability
and they should be given the due respect and dignity. With this
organization becomes a unit and achieve the organizational goals
easily.

Management
Simply speaking, management is what managers do. However, this
simple statement doesn’t tell us much. We define management as
the process of coordinating and integrating work activities so that
they are completed efficiently and effectively with and through
other people.

Management Style:
Management is the combination of different activities which are
given below:
1. PLANNING
2. ORGANIZING
3. LEADING
4. CONTROLLING
Planning: determining organizational goals and the means for
achieving them. It also includes the future strategy about how the
goals which were set can be achieved.

Organizing: deciding where decisions will be made, who will do

what jobs and tasks, and who will work for whom.
Leading: inspiring and motivating workers to work hard to achieve
organizational goals.
Controlling: monitoring progress towards goal achievement and
taking corrective action when needed.
 CHART 1

Organizational Behavior

Organization Behavior

Profit Not for Profit

Productivity Absenteeism
Turnover

CHART 2

HUMAN FACTORS

Commitment Communication Motivation Leadership

Trust

CHART 3

Management Functions

Planning Organizing Leading

Controlling