Software for head office, back office & POS

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SAP Business One for Retail

SAP Business One for Retail

SAP Business One for Retail is the ideal solution for small to mid sized organisations looking for a complete end to end business management solution. Retailers have a number of hurdles to tackle in todays business landscape. To maintain and grow their position within an increasingly competitive marketplace, retailers must find innovative ways to remain competitive that are not based solely on price. To successfully stay in business and ensure profitability, retailers must effectively manage business variables, reduce operational costs, maximise efficiencies, provide excellent customer service and work together with suppliers. In order to keep ahead of the competition retailers must monitor customer buying patterns and accurately forecast future trends. Everyday retailers struggle to compete with optimising operational effectiveness. They lack the appropriate technology solutions and are managing with legacy applications that are not compatible and non-integrated with their business/accounting applications. Retailers need an end to end solution, which provides them with a real time view of their operations with centralised control and enables faster, more accurate, more informed decision making. SAP Business One for Retail allows you to make timely decisions that help cut costs, boost sales and retain customers. The intuitive, easy to use, point of sale module leaves sales staff free to focus on making the retail experience more enjoyable for your customers.

Common Challenges-

Sales data and stock level information is out of date POS system not reliable enough, resulting in losing key data Can not manage targeted promotions effectively due to lack of business information Wasting money on maintaining two POS systems one for retail and one for wholesale

"SAP Business One for Retail is the most powerful, innovative, efficient and flexible SME ERP system for Retailers on the market. It's exceptionally easy to use and is perfect for a one store operation, with masses of room for growth into multiple stores. Jon Petrie, Managing Director DS Music.

Retail Functionality
Sell
Offline capability- for uninterrupted trading if your network goes down. Customers don't have to wait and no sales are lost. Faster transaction times- reduce the time customers spend in queues and risk of walkouts. Ease of use- frees store staff time to focus on the customer, rather than on the mechanics of processing a sale. The intuitive workflows mean there are fewer errors and employee satisfaction is higher. Visibility of up to date inventory position- empowers staff to quickly locate products in store, in other branches or in the warehouse.

Profit
Increase revenue- Optimising customer experience and individual recognition results in repeat visits and customer loyalty. Automating cross sell and up sell opportunities drives up the spend per visit. Reduce inventory cost- Automating stock levels, ordering and replenishment within and across stores allows you to control inventory cost without compromising customer choice. Lower total cost of ownership- The use of common platforms and infrastructure ensures your system is scalable, cost effective and future proofed. SAP Business One for Retail is straightforward to configure, manage and use which reduces ongoing IT and training costs. Decrease shrinkage- Rigorous monitoring and control of cash handling, discounting and returns minimises losses due to human error and fraud.

Manage
Instant access to sales and inventory data- gives you the most up to date information with which to make informed and timely decisions that can be implemented as soon as you decide the time is right. Full data integrity- gives you peace of mind that you are equipped with all the details you need to make important business decisions. Multi store inventory control- lets you manage stock levels, replenishment and purchasing across stores. Tracking buying preferences across stores gives you the ability to identify best performing lines and keep them in stock so that customers can always find what they want. Sophisticated promotions and pricing- can be customised by customer segment to reflect value, by store to boost regional performance, and by product to stimulate demand. Promotions can be monitored for effectiveness and updated in real time.

Why SAP Business One?

Frontline Consultancy is pleased to be able to offer SAP Business One for Retail. As SAP Business One Gold Partners, we can help you get the very best from this outstanding software. SAP Business One is an affordable, easy-to-use, easy-to-implement business management solution. Built from the ground up to meet the needs of small and midsize businesses, SAP Business One enables you to manage your entire business across financials, sales, service, customers and operations. A single powerful software system, SAP Business One automates business processes, streamlines end-to -end operations and delivers a true and unified picture of your business information. With instant access to highly accurate business-critical information you gain control. That control enables you to respond faster to market needs and to focus on your company growth and profitability. Information becomes a secured strategic asset; everyone authorised within your organisation, managers and employees alike can access and process information more effectively, and make sound business decisions based upon it.

Functionality Overview
SAP Business One is a comprehensive and versatile business management solution equipped with an easy to use interface and serves as the primary ERP application. The solution provides all the administrative functions that let you customise and back-up data, define currency exchange rates, configure permissions and alerts and access information from non-SAP software. In addition, it comprises generic areas of functionality that help extend its capabilities far beyond its primary administrative function and enable it to streamline your entire business processes.

Finance
Handles all your financial transactions including general ledger, account set up and maintenance, journal entries, foreign currency adjustments and budgets.

Bank transactions
Takes care of all your financial processing such as cash receipts, cheque writing, deposits, advance payments, credit-card payments and bank reconciliation.

Controlling
Lets you define profit centres and distribution rules to distribute the costs to these profit centres. You can also generate profit-and-loss reports for each centre.

Sales
Helps you create price quotes, enter customer orders, set up deliveries, update stock balances and manage all invoices and accounts receivables.

Purchasing
Manages and maintains supplier transactions such as issuing purchase orders, updating stock numbers, calculating the value of imported items, handling returns and credits, and processing payments.

Integral Customer Relationship Management

Controls all the information on your customers, resellers and suppliers including profiles, contact summaries, account balances and sales pipeline analysis.

Stock control
Handles stock levels, item management, price lists, special price agreements, transfers between warehouses and stock transactions.

Materials Requirements Planning (MRP)

SAP Business One offers a simple yet powerful planning system that helps production planners or buyers schedule and manage items for production or purchasing based on a variety of criteria.

Reporting
Creates powerful reports for nearly every aspect of your business including customer and supplier debt, sales, cash flow, customer contact summaries, book-keeping, warehouse stock, financial statements, pricing, customer activity and more (via pre-defined reports or define-it-yourself queries).

Service cycle management

Optimises the potential of your service departments, providing support for service operations, service contract management, service planning, tracking of customer interaction activities, customer support and management of sales opportunities.

Employee profiles
Provides staff management capabilities including employee details, contact information and absence reports.

Multicurrency transactions
Business transactions can be conducted and reported in multiple currencies. Support for multi-lingual capability includes 27 languages and 40 countries.

Integrate SAP Business One with Microsoft Office

SAP Business One is fully integrated with Microsoft Office products, including Microsoft Outlook, enabling seamless communication that can span your organisation and business functions. Departments can share contacts, appointments and tasks.

Financials -Chart of accounts -Journal entries -Posting templates -Recurring postings -Exchange rates in multiple currencies -Financial reports -Budget mgmt -Cost accounting -Multiple posting periods -Incoming payments -Outgoing payments -Payment run -Bank statement processing -Cheques -Credits -Deferred payments -Account reconciliation -DATEV/ELSTER -Fixed Assets -SEPA

Sales -Opportunity and pipeline mgmt -Contact mgmt -Activities mgmt -Calendar -Campaign mgmt -Blanket agreements -Quotations -Purchase orders -Deliveries -Returns -Invoices -Dunning -Price lists in multiple currencies -Special prices -Period and volume discounts -Customer mgmt -Gross profit calculation -Microsoft Office integration

Service -Service mgmt -Service planning -Tracking across multiple customer interactions -Equipment card handling -Service dashboards -Service contracts -Mobile interaction -Recurring transactions -Human resource integration -Knowledge database -Service calendar -Service call processing

Purchasing -Purchase request -Purchase quotations -Web enabled RFQ -Purchase orders -Goods receipt POs -Goods returns -A/P invoice -A/R reserve invoice -Down payment invoice/request -Cancel marketing documents -A/P credit memos -Landed costs -Intrastat -Import process -Workflow

Inventory -Item mgmt -Item lists -Price lists -Goods receipts -Goods issues -Inventory transactions -Transfers -Serial number mgmt -Batch number mgmt -Pick and pack -Recurring transactions -Inventory tracking -Bin location -Multiple measurements

Production -Bills of material -Item sets -Production orders -Goods issues Goods receipts -Production dashboards -GL account determination -Life cycle mgmt -Item cost calculation -Forecasts -MRP -Drop ship -Make to order -Order recommendations

About Frontline
Frontline Consultancy has the depth of knowledge and breadth of skills to deliver a complete and highly successful implementation of SAP Business One. We cover everything including:

Hardware Networking and remote / multi-site use Software implementation and training Business change Support, upgrades and software changes System integration (e.g. EDI & bank reconciliation) Hosting

Fully accredited SAP Business One Gold Partner. Established in 1991, we have decades of experience in implementing software solutions across multiple sectors. We understand your challenges and processes. In-depth knowledge of the key issues in today's marketplace. Extensive project management experience backed up by a proven implementation methodology. Successful track record of implementations through our breadth of skills. Excellent training available at the customer's site or at our offices. Full, responsive support capabilities - from using the software in a business context through to maintaining the infrastructure it sits on. A complete service - ensuring low total cost of ownership and providing a single point of contact.

As an accredited Gold Partner for SAP Business One, Frontline Consultancy have proven expertise in all aspects of the software and we have met stringent SAP requirements for training, certification and business standards and practices. Our aim is to implement the solution best suiting your needs and deliver exceptional service at a competitive rate.

Frontline Consultancy can offer SAP Business One as a fully managed hosted solution. This means that you can focus on your business while Frontline Consultancy manages the delivery of SAP Business One to your desktop and mobile devices 24/7, 365 days each year.

Frontline Consultancy, Frontline House, Epsom Avenue, Brooke Park Estate, Wilmslow, Cheshire Tel: 0161 486 4400 Fax: 0870 606 7300 info@frontline-consultancy.co.uk www.frontline-consultancy.com