3G fault diagnosis (BN Node Cisco)

1. Clarity Fault Ticket - 10074345.

2. To find the Clarity SO for 3G services ENG201010282131284

3. To check the MEN BN Node 3G port status DCDLHITSHDB002C34001#sh int des Fa0/14 up up RIC_3G_SERVICES_ENG201010282131284

4. To check traffic on MEN device for 3G services DCDLHITSHDB002C34001#sh int fa0/14 FastEthernet0/14 is up, line protocol is up (connected) Hardware is Fast Ethernet, address is 0024.f9a0.5f90 (bia 0024.f9a0.5f90) Description: RIC_3G_SERVICES_ENG201010282131284 MTU 1998 bytes, BW 100000 Kbit, DLY 100 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation ARPA, loopback not set Keepalive set (10 sec) Full-duplex, 100Mb/s, media type is 10/100BaseTX input flow-control is off, output flow-control is unsupported ARP type: ARPA, ARP Timeout 04:00:00

Last input never, output 00:00:08, output hang never Last clearing of "show interface" counters never Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 23000 bits/sec, 1 packets/sec 5 minute output rate 30000 bits/sec, 44 packets/sec 660838 packets input, 1610818748 bytes, 0 no buffer Received 37 broadcasts (0 multicasts) 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 watchdog, 0 multicast, 0 pause input 0 input packets with dribble condition detected 29419037 packets output, 2495951624 bytes, 0 underruns 0 output errors, 0 collisions, 2 interface resets 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier, 0 PAUSE output 0 output buffer failures, 0 output buffers swapped out

5. To check MAC address on MEN BN device from 3G equipment DCDLHITSHDB002C34001#sh mac address-table int fa0/14 Mac Address Table ------------------------------------------Vlan ---Mac Address -----------------Type ----Ports

56 1802

286e.d497.267d 286e.d497.267d

DYNAMIC DYNAMIC

Fa0/14 Fa0/14

Total Mac Addresses for this criterion: 2

6. To get MEN BAN details from SOMG WORK ORDER

7. To find the Node B service VRF details DCDLHITADVN001C76001#sh configuration | begin interface Vlan1802 interface Vlan1802 description RIC_3G_SERVICES_ENG201010282131284 ip vrf forwarding Spoke__HUAWEI_RT_Service ip address 10.84.102.45 255.255.255.252 ! 7. Ping test b/w MEN BAN device to Node B service IP DCDLHITADVN001C76001#ping vrf Spoke__HUAWEI_RT_Service 10.84.102.46 Type escape sequence to abort. Sending 5, 100-byte ICMP Echos to 10.84.102.46, timeout is 2 seconds: !!!!! Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms

8. To find the Node B Management VRF details DCDLHITADVN001C76001#sh configuration | begin interface Vlan56

interface Vlan56 description Spoke_HUAWEI_RT_MNGT ip vrf forwarding Spoke__HUAWEI_RT_MNGT ip dhcp relay information trusted ip address 10.82.184.1 255.255.252.0 ip helper-address 10.81.33.102

9. Ping test b/w MEN BAN device to 3G Node B Management IP DCDLHITADVN001C76001#ping vrf Spoke__HUAWEI_RT_MNGT 10.82.184.194 Type escape sequence to abort. Sending 5, 100-byte ICMP Echos to 10.82.184.194, timeout is 2 seconds: !!!!! Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/4 ms DCDLHITADVN001C76001#