Beruflich Dokumente
Kultur Dokumente
Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on TravelMate 6293 Series service guide.
Date Chapter Updates
II
Copyright
Copyright 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
WARNING
CAUTION
IMPORTANT
IV
Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
2.
VI
Table of Contents
System Specifications 1
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Board Layort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Touchpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Touchpad Basics (with fingerprint reader) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Special Key (only for certain models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Hardware Specification and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
System Utilities
23
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Setting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Removing a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Changing a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 HDD unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Remove HDD Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 BIOS Flash SOP under DOS Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 BIOS update SOP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Crisis disk creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Crisis disk executing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Trouble shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
47
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Main unit disassembly flow chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 LCM module disassembly flow chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the HDD/Wirless Card/RAM Module/ODD/Express Dummy Card/Card
VII
Table of Contents
Reader Dummy Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Removing the HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Removing the Wirless Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Removing RAM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Removing BTCB Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Removing ODD, Expr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Remove Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Remove Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Remove 3G SIM Card/B, Hotkey/B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Remove Wireless Antenna from TPCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Disconnect 3G wireless antenna cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Disconnect LCM cable, Touchpad FFC, BT cable . . . . . . . . . . . . . . . . . . . . . . .59 Disassemble LCM screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Disassemble TPCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Disconnect Modem cable, Wireless card cable, Speaker cable . . . . . . . . . . . . .62 Remove Main board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Disassembly LCM module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Remove LCM bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Remove Inverter board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Remove LCM hinge screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Remove CCD cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Remove LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Troubleshooting
67
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Check the Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Check the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Fingerprinter Function Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 5-in1 Card Reader Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 FIR Function Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
85 87
TravelMate 6293 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 TravelMate 6293 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
VIII
Chapter 1
System Specifications
Features
Below is a brief summary of the computers many feature:
Operating System
Genuine Windows Vista Business* Genuine Windows Vista Home Premium* Genuine Windows Vista Home Basic*
Platform
Intel Centrino 2 processor technology, featuring: Intel Core 2 Duo mobile processor Mobile Intel GM45 Express Chipset Intel Wireless WiFi Link 5100/5300
System Memory
Dual-Channel DDR3 support Up to 2 GB of DDR3 1066 MHz memory, upgradeable to 4 GB using two soDIMM modules*
Storage Subsystem
2.5" hard disk drive with enhanced Acer DASP (Disk Anti-Shock Protection) Optical drive options: DVD-Super Multi double-layer drive DVD/CD-RW combo drive 5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD)
Audio
Two built-in Acer 3DSonic stereo speakers High-definition audio support MS-Sound compatible Acer PureZone technology with two built-in stereo microphones
Chapter 1
Communication
Acer Video Conference, featuring: Integrated Acer Crystal Eye webcam Acer PureZone technology Optional Acer Bluetooth VoIP phone WLAN: Intel Wireless WiFi Link 5100/5300 WPAN: Bluetooth 2.0+EDR LAN: Gigabit Ethernet, Wake-on-LAN ready Modem: 56K ITU V.92 3G Card: Option
Privacy control
Enhanced Acer DASP (Disk Anti-Shock Protection) Acer Bio-Protection fingerprint solution TravelMate TPM (Trusted Platform Module) solution Kensington lock slot
Dimensions
Non-3G: 306 (W) x 227 (D) x 27.5/34.9 (H) mm (12.05 x 8.94 x 1.08/1.37 inches) 3G: 306 (W) x 227 (D) x 27.5/36.9 (H) mm (12.05 x 8.94 x 1.08/1.45 inches) 1.9 kg (4.3 lbs) with 6-cell battery pack
Power Subsystem
ACPI 3.0 79.9 W 7200 mAh 58.8 W 4800 mAh 3-pin 65W AC adapter
Input Devices
88-/89-key keyboard Touchpad pointing device
I/O Ports
Acer ezDock II/ II+ connector PC Card slot (Type II) Acer Bio-Protection fingerprint reader* 5-in-1 card reader (SD, MMC, MS, MS PRO, xD) Three USB 2.0 ports Fast infrared (FIR) port External display (VGA) port Headphone/speaker/line-out jack Microphone-in jack
Chapter 1
Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adapter
Environment
Temperature: Operating: 5 C to 35 C Non-operating: -20 C to 65 C Humidity (non-condensing): Operating: 20% to 80% Non-operating: 20% to 80% NOTE: "*" only for certain models.
Chapter 1
Chapter 1
Board Layort
Top View
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
CN1 CN2 CN5 CN3 CN7 CN6 CN4 CN9 CN11 CN14 CN13 CN15 CN12 CN10 CN8
Power Board FFC CNTR LCM Cable CNTR SIM card/Board FFC CNTR (For 3G SKU only) Modem card FFC CNTR KeyBoard CNTR Hot Key Board CNTR BT cable CNTR Touch Pad CNTR PCMCIA CNTR Card Reader CNTR Modem card CNTR Speaker Card CNTR Express card CNTR USB Port USB Port
Chapter 1
Bottom view
Bottom view
No. Name Description
1 2 3 4 5 6 7 8 9 10 11 12
CN601 CN603 CN604 CN602 Jack600 CN600 Jack601 CN608 CN609 CN610 Jack603 Jack602
USB Port Battery CNTR Docking CNTR FAN Cable CNTR DC In Jack VGA Port RJ45 HDD CNTR Wirless Card CNTR RTC Cattery Cable CNTR MIC Jack Earphone Jack
Chapter 1
Front View
Chapter 1
No.
Icon
Item
Description
1 2 3 4 5/10 6 7 8 9
Acer Crystal Eye Display screen Empowering key Power button Status indicators Keyboard Palmrest Touchpad Click buttons (left, center* and right)
Web camera for video communication. (only for certain models) Also called Liquid-Crystal Display (LCD), displays computer output. Lanuch Acer Empowering Technology. Turns the computer on and off. Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. For entering data into your computer. Comfortable support area for your hands when you use the computer. Touch-sensitive pointing device which functions like a computer mouse. The left and right buttons function like the left and right mouse buttons. *The center button serves as Acer BioProtect fingerprint reader supporting Acer FingerNav 4-way control function. (only for certain model) Buttons for launching frequently used program. Three productivity keys give users one-touch access to protection and manageability features for a more secure, smarter and easier way to work. Two internal stereo microphones for sound recording. (only for certain models)
11 12
13
Acer PureZone
Chapter 1
No.
Icon
Item
Description
1 2
Speakers Bluetooth communication switch Wireless communication switch Infrared port Microphone jack Headphones/ speaker/line-out jack
Left and right speakers deliver stereo audio output. Enable/disables the Bluetooth function.
4 5 6
Interfaces with infrared devices (e.g., infrared printer and IR-aware computer). Accepts input from external microphones. Connects to audio line-out devices (e.g., speakers, headphones).
Left View
No.
Icon
Item
Description
1 2 3 4 5
Ethernet (RJ-45) port Ventilation slots Two USB 2.0 ports PC Card slot PC Card slot eject button
Connects to an Ethernet 10/100/1000-based network. Enable the computer to stay cool, even after prolonged use. Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Accepts one Type II PC Card. Ejects the PC Card from the slot.
Chapter 1
Right View
No.
Icon
Item
Description
Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MS PRO), and xD-Picture Card. Note: Push to remove/install the card. Only one card can operate at any given time.
2 3 4 5
Optical drive Optical disk access indicator Optical drive eject button Emergency eject hole
Internal optical drive; accepts CDs or DVDs. Lights up when the optical drive is active. Ejects the optical disk from the drive. Ejects the optical drive tray when the computer is turned off. Note: Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off. Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Connects to a phone line. Connects to a Kensington-compatible computer security lock.
6 7 8
Rear View
No.
Icon
Item
Description
1 2
Connects to an AC adapter. Connects to a display device (e.g., external monitor, LCD projector).
10
Chapter 1
Base View
No.
Icon
Item
Description
Battery bay
2 3 4 5
Battery release latch Battery lock Acer ezDock II/II+ connector Acer DASP (Disk Anti-Shock Protection) Hard disk bay Memory compartment Ventilation slots and cooling fan
Releases the battery to remove the battery pack. Locks the battery in position. Connects to Acer ezDock II/II+. Protects the hard disk drive from shocks and bumps. (only for certain models) Houses the computer's hard disk (secured with screws). Houses the computer's main memory. Enable the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fan.
6 7 8
Chapter 1
11
Touchpad
Touchpad Basics (with fingerprint reader)
The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader.
Move your finger across the touchpad (1) to move the cursor. Press the left (2) and right (4) buttonslocated beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only for certain models) to scroll up or down and move left or right a page. This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications.
Function Left Button (2) Right Button (4) Main touchpad (1) Center button (3)
Execute
Tap twice (at the same speed as double-clicking a mouse button). Tap once. Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor. Click once. Swipe up/down/ left/right using Acer FingerNav 4-way control function (Manufacturing option).
Select Drag
Click once. Click and hold, then use finger on the touchpad to drag the cursor.
NOTE1: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpads responsiveness. NOTE2: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in Windows Control Panel. 12 Chapter 1
When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. Note: <Fn> + <F11> only for certain models. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
Desired access Num Lock on Num Lock off
Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys
Type numbers in a normal manner. Hold <Shift> while using cursorcontrol keys. Hold <Fn> while typing letters on embedded keypad. Hold <Fn> while using cursorcontrol keys. Type the letters in a normal manner.
Chapter 1
13
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key Description
Windows key
Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: < < < < < > : Open or close the Start menu > + <D>: Display the desktop > + <E>: Open Windows Explore > + <F>: Search for a file or folder > + <G>: Cycle through Sidebar gadgets
< > + <L>: Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain) < < < < < < < > + <M>: Minimizes all windows > + <R>: Open the Run dialog box > + <T>: Cycle through programs on the taskbar > + <U>: Open Ease of Access Center > + <X>: Open Windows Mobility Center > + <BREAK>: Display the System Properties dialog box > + <SHIFT+M>: Restore minimized windows to the desktop
< > + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D < > + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar <CTRL> + < > + <F>: Search for computers (if you are on a network)
<CTRL> + < > + <TAB>: Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3-D Note: Depending on your edition of Windows Vista or Windows XP, some shortcuts may not function as described. Application key This key has the same effect as clicking the right mouse button; it opens the application's context menu.
14
Chapter 1
Hot Keys
The computer employs hotkeys or key combinations to access most of the computers controls like sreen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey Icon Function Description
<Fn> + <F1> <Fn> + <F2> <Fn> + <F3> <Fn> + <F4> <Fn> + <F5>
Hotkey help Acer eSettings Acer ePower Management Sleep Display toggle
Displays help on hotkeys. Launches Acer eSettings in Acer Empowering Technology. Launches Acer ePower Management in Acer Empowering Technology. Puts the computer in Sleep mode. Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad on and off. Turns the speakers on and off. Increases the sound volume. Decreases the sound volume. Increases the screen brightness. Decreases the screen brightness.
<Fn> + <F6> <Fn> + <F7> <Fn> + <F8> <Fn> + < > <Fn> + < > <Fn> + < > <Fn> + < >
Screen blank Touchpad toggle Speaker toggle Volume up Volume down Brightness up Brightness down
Cache controller Cache size 1st level cache control 2st level cache control Cache scheme control
Intel CPU Penryn 6MB Always enabled Always enabled Fixed in write-back
System Memory
Item Specification
Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package
IntelGM45 0MB (no on-board memory) 2 sockets 2GB 4GB DDR 3 Synchronous DRAM 800/1066 MHz 1.5V and 0.75V 204-pin soDIMM
Lan Interface
Item Specification
Chipset Supports LAN protocol LAN connector type LAN connector location Features
BCM_BCM5764MA0KMLG 10/100/1000 Ethernet RJ45 Left side Integrated 10/100/1000 BASE-T transceiver
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Modem Interface
Item Specification
Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location
3G Module
Item Specification
Module Name Vendor Supported radio frequency bands UMTS/HSDPA1 GTM380W GTM380E GTM380JD GSM/GPRS/EDGE GTM380W GTM380E GPS2 L1 band
850 MHz, 1900 MHz and 2100 MH 850 MHz, 1900 MHz and 2100 MHz 800 MHz, 1700 MHz and 2100 MHz 850 MHz, 900 MHz, 1800 MHz and the 1900 MHz 850 MHz, 900 MHz, 1800 MHz and the 1900 MHz 1575.42 MHz
Bluetooth Interface
Item Specification
Built-in ICH9 723 bps (full speed data rate) Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified) AC97 MDC
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HGST: HTS542512K9SA00 HTS542525K9SA00 HTS542516K9SA00 120 160 250 320 512 2 4 1 5400 RPM 8M SATA 100, 150
Capacity (GB)
Bytes per sector Data heads 4 for Toshiba and HGST Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Max. media transfer rate (disk-buffer, Mbytes/s) Ultra DMA mode-5 DC Power Requirements Voltage tolerance
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TOSHIBA 8X TS-L632D PHILIPS 8X DS-8A1P HLDS 8X GSA-T20N With CD Diskette Sustained:Max 3.6Mbytes/sec Sustained:Max 10.8Mbytes/sec 2MB Intergated Serial ATA 1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and CD-Plus 2. Reads data in super Audio CD (SACD) Hybrid type 3. Reads standard CD-DA 4. Reads and writes CD-R discs 5. Reads and writes CD-RW andHSRW discs 6. Reads and writes US & US+RW 7. Reads data in each DVD-ROM and DVD-Dual 8. Reads and writes in each DVD-R (Ver. 2.0 for general), DVD-RW and DVD+R/RW (Ver1.1) 9.Reads and writes DVD+-R Dual 10.Reads and writes DVD-RAM Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5 % (Operating)
Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Support disc formats
Loading mechanism
Input Voltage
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Audio Interface
Item Specification
Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel
Realtek ALC268-VB1 On board Stereo 1dB of analog output volue control HDA audio Interface. 1Hz resolution VSR (Variable Sampling Rate) Yes Yes/2 (2W speakers) DMA channel 0
Video Interface
Item Specification
USB Port
Item Specification
Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control
Built-in ICH9M 2 USB 2.0 Host controller 3 One on the right side; two on the left right side Enable/Disable by BIOS Setup
Core logic VGA LAN USB 2.0 CardReader MODEM Bluetooth Wireless 802.11 a+b+g Wireless 802.11 a+b+g
Intel GM45 + ICH9M Internal Graphics BCM_BCM5764MA0KMLG Built in ICH9M Ti_PCI7412HK Foxconn T60M955 Foxconn T60H928.11 Built-in ICH9M Realtek ALC268-VB1
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Keyboard
Item Specification
Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously
ITE 8512E 88-/89-/92-key Yes Plug USB keyboard to the USB port directly: Yes
Battery
Item Specification
Vendor & Model Name Battery Type Pack capacity Number of battery cell Package configuration Normal voltage Charge voltage
Panasonic LI-ION 9 CELL 7200mAh Li-ion 7200 mAh 9 cell 3 cells in series, 3 series in parallel 11.1V 12.6V
SANYO LI-ION 6CELL 4400 mAh 4400mAh 6 cell 3 cells in series, 2 series in parallel
Vendor & model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance (cd/m2) also called Brightness Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time)msec Nominal Input Voltage VDD Typical Power Consumption (watt) Weight(g) Physical Size(mm) Electrical Interface
AUO 12.1" WXGA None Glare B121EW03 TOSHIBA 12.1" WXGA Glare LTD121 12.1 inches 163.2(H) x 261.12(W) mm 1280 x 800 XGA-WIDE 0.204 (H) x 0.204(W) mm R.G.B. Vertical Stripe Normally White 210 typ. (5 points average) 178 min. (5 points average) 200 N/A 600 50 ms +3.3V 4.5W 315g 275.8x178.0x5.5 Single channel LVDS
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LCD Inverter
Item Specification
Vendor & model name Brightness conditions Input voltage (V) Input current (mA) Output voltage (V, rms) Output current (mA, rms) Output voltage frequency (k Hz)
TDK TAIWAN CORP. - TDB488NR 3.14V~3.47V 9.0V~20V 0.6A(MAX) AC660V 1.9mA~2.5mA (Min. Brightness) 6.0mA~7.0mA (Max. Brightness) 54KHz~60KHz
AC Adaptor
Item Specification
Input rating Maximum input AC current Inrush current Efficiency System Power Management
Item
100V AC to 240V AC, 50Hz to 60Hz 1.6A 50A@115VAC 100A@230VAC 85% min. @115VAC input full load
Specification
Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3)
All devices in the system are turned off completely. OS initiated shutdown. All devices in the system are turned off completely. Individual devices such as the CPU and hard disc may be power managed in this state. CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode Also called Hibernation Mode. System saves all system states and data onto the disc prior to power off the whole system.
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Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press <F2> to enter Setup" message is prompted on the bottom of screen)..
Phoenix TrustedCore Setup Utility Information Main Advanced Security Boot Exit
Xxxx
(Note)
Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: F1 Esc Help Exit
xxxxxxxxxxxxxxxxxxxx
22 Byte 32 Byte
Press F2 to enter setup. The default parameter of F12 Boot Menu is set to disabled. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to enabled. Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.
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Information
The Information screen displays a summary of your computer hardware information.
Phoenix TrustedCore Setup Utility Information Main Advanced Security Boot Exit
Xxxx
(Note)
LSD-081-(SM) System BIOS Version: VGA BIOS Version: V1.00 ATI M9+XC V0.1
Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: F1 Esc Help Exit
xxxxxxxxxxxxxxxxxxxx
22 Byte 32 Byte
IDE2 Serial Number System BIOS ver VGA BIOS Ver KBC Ver Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number
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Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.
Phoenix TrustedCore Setup Utility Information Main Advanced Security Boot Exit
Item specific Help System Time: System Date: [09:00:00] [01/01/2007] <Tab>, <Shift-Tab>, or <Enter> selects field Total Memory: XXXX MB
Video Memory:
[8M]Note2
Quiet Boot: Power on display: Network Boot F12 Boot Menu D2D Recovery SATA Mode F1 Help Esc Exit Select Item
[Enabled] [Auto ] [Enabled] [Disabled] [Enabled] [AHCI Mode] F5/F6 Change Values F9 Setup defaults F10 Save and Exit
NOTE: The screen above is for your reference only. Actual values may differ.
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings
Parameter System Time System Date Description Sets the system time. The hours are displayed with 24-hour format. Sets the system date. Format/Option Format: HH:MM:SS (hour:minute:second) System Time Format MM/DD/YYYY (month/day/ year) System Date System Memory This field reports the memory size of the system. Memory size is fixed to 640MB This field reports the memory size of the extended memory in the system. Extended Memory size=Total memory size-1MB VGA Memory Quiet Boot Shows the VGA memory size. VGA Memory size=64/128MB Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled. Enabled: Customer Logo is displayed, and Summary Screen is disabled. Disabled: Customer Logo is not displayed, and Summary Screen is enabled. Power on display Auto: During power process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT (or projector) only mode. Otherwise it will be in LCD only mode. Both: Simultaneously enable both the integrated LCD screen and the systems external video port (for an external CRT or projector). Network Boot F12 Boot Menu D2D Recovery Enables, disables the system boot from LAN (remote server). Enables, disables Boot Menu during POST. Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults. Option: Enabled or Disabled Option: Disabled or Enabled Option: Enabled or Disabled Option: Auto or Both Option: Enabled or Disabled
Extended Memory
NOTE:The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.
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Advanced
The Advanced screen allows the user to set the serial, infrared and parallel ports.
Phoenix TrustedCore Setup Utility Information Serial Port Main Advanced [Auto] Security Boot Exit
Infrared Port(FIR) :
[Auto]
[Auto] [ECP]
? ASF Configuration
F1
Help
Select Item
Esc Exit
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter Serial port Parallel port Description Displays the settings of the serial port Shows the settings of the parallel port Format/Option
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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
Phoenix TrustedCore Setup Utility Information Main Advanced Security Boot Item specific Help Supervisor Password Is User Password Is HDD Password Is: Clear Clear Clear (Note1) Exit
[Disabled]
Change TPM State Note5 F1 Esc Help Exit Select Item Select Menu
[No Change] F5/F6 Change Values Enter Select4Sub-Menu F9 Setup defaults Save and Exit
F10
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter User Password is Supervisor Password is Set User Password Description Shows the setting of the user password. Shows the setting of the Supervisor password Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters. Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters. Enables or disables primary hard disk security function. Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup. Format/Option
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.
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Setting a Password
Follow these steps as you set the user or the supervisor password: 1. Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The Set Supervisor Password box appears:
2.
Type a password in the "Enter New Password" field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the "Confirm New Password" field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 4. 5. Press e. After setting the password, the computer sets the User Password parameter to Set. If desired, you can opt to enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears:
2. 3. 4.
Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to Clear. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
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Changing a Password
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears:
2. 3. 4. 5. 6.
Type the current password in the Enter Current Password field and press e. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press e. After setting the password, the computer sets the User Password parameter to Set. If desired, you can enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility.
The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following message.
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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Phoenix TrustedCore Setup Utility Information Main Advanced Security Boot Exit
Item specific Help Boot prioroty order : 1: IDE0 : WDC WD200EB (PM) 2: IDE1: WDC WD200EB (PM 3: CD/DVD 4: Network boot 5. USB HDD 6. USB FDD 7. USB Key 8. USB CD/DVD ROM Use <> or <> to select a device, then press <F6> to move it up the List, or <F5> to move it down the list. Press <Esc> to escape the menu
F1 Esc
Help Exit
F9 F10
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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Phoenix TrustedCore Setup Utility Information Main Advanced Security Boot Exit
Item specific Help Exit Saving Changes Exit System Setup and save your changes to CMOS Exit utility without saving Setup data to CMOS. Load default values for all SETUP item.
F1
Help
Select Item
F9 Setup defaults
Esc Exit
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35
1. 2. 3.
Key in unlock6 error code 205 Select 2 Choose one HDD password
Then the HDD password will be unlocked and will auto into Windows after reboot. 36 Chapter 2
2.
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3. 4.
5.
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6.
7.
SWin-Flash program is running. v Load new BIOS. v Analyze old and new BIOS. v Compatibility. v Read old BIOS. v Save old BIOS to Backup file. v Flash new BIOS. System BIOS was success update. System will be shut down. 1. Please input AC adapter when flash BIOS. 2. Close all application when flash BIOS.
8. NOTE:
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2.
3.
4.
Press Start.
40
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5.
Press .
6.
Press Start
7.
Press .
8.
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41
9.
Press .
10. Press
42
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13. Press .
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43
2.
When system power off, press Fn+ Esc and wait for system to power on again (about 4 seconds) .
3. 4. 5.
Crisis disk executing, FDD should be reading for about 15 seconds. System will power off on crisis disk executing completion. Reboot system.
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Chapter 2
Trouble shooting
1. If Crisis disk is not working, please check the status of bios.wph file.
2.
To fix incorrect bios.wph file format, please uncheck "hide extensions for known file types".
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3.
Rename it to bios.wph.
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Chapter 3
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47
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. 3. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
Display screw list
No. 1 2 3
Quantity 6 7 8
Location Display A&B Cover Hinge / Inverter = 6 / 1 Panel / 3G Module / Bluetooth =4/3/1 Location Base / MB(Cardbus&Odd Cntr) / BTCB(Speaker) = 13 / 6 / 2 TPCB(Kensington Lock) TPCB(Hotkey/B & Button/B) Base / thermal / Sim pcb(3G) / Power pcb / TPCB / ODD(Bracket) =7/7/2/2/8/2 TPCB(HDD Lens) Base(Front side) / Hinge = 4 / 4 HDD Cover Set HDD Cover Set Wireless / Modem / 3G or Robson =2/2/2 M/B(Dock Cntr)
No. 1 2 3 4
Qty 21 1 4 28
5 6 7 8 9 10
1 8 3 1 6 2 96
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50
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2.
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51
Removing the HDD/Wirless Card/RAM Module/ODD/Express Dummy Card/Card Reader Dummy Module
Removing CTO Cover
1. Loose 6 CTO cover screws.
2.
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5.
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53
7.
54
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10. Press express card latch and remove express dummy card.
11. Push dummy card reader and remove the dummy card.
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Remove Keyboard
15. Pull Keyboard up.
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58
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60
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Disassemble TPCB
27. Loose TPCB screws X 3.
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62
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4.
64
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6.
8.
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Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failing symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems). Go To Power System Check on page 69. Fingerprinter Function Check on page 70 Undetermined Problems on page 83 Error Messages List on page 72 Fingerprinter Function Check on page 70 Use the customer-reported symptoms and go to Fingerprinter Function Check on page 70 Intermittent Problems on page 83 Undetermined Problems on page 83
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If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. 2. 3. Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
If an error occurs, reconnect the connector on the System board. If the error still remains:
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Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. 2. 3. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.
4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
If you suspect a power problem, see the appropriate power supply check in the following list:
1. 2.
If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board. If the problem is not corrected, see Undetermined Problems on page 83.
If the voltage is not correct, go to the next step. NOTE: An audible noise from the power adapter does not always indicate a defect. 3. 4. If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. If the operational charge does not work, see Check the Battery Pack on page 69.
Chapter 4
From Hardware: 1. 2. 3. Power off the computer. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the touchpad cables. Replace the touchpad. Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
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Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is dead - Replace and run Setup System CMOS checksum bad - Default configuration used System timer error
Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS
Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed
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FRU/Action in Sequence Run Load Default Settings in BIOS Setup Utility. RTC battery System board Run Load Default Settings in BIOS Setup Utility. RTC battery System board DIMM BIOS ROM System board None BIOS ROM System board Run Load Default Settings in BIOS Setup Utility. RTC battery System board Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board
Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict
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No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.
No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST. No beep during POST but system runs correctly.
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Code 45h 46h 48h 49h 4Ah 4Bh 4Ch 4Eh 50h 51h 52h 54h 58h 59h 5Ah 5Bh 5Ch 60h 62h 64h 66h 67h 68h 69h 6Ah 6Bh 6Ch 6Eh 70h 72h 76h 7Ch 7Eh 80h 81h 82h 83h 84h 85h 86h 87h 88h 89h 8Ah 8Bh 8Ch
Beeps
2-1-2-3
Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled
2-2-3-1
Test for unexpected interrupts Initialize POST display service Display prompt Press F2 to enter SETUP Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller
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Code 8Fh 90h 91h 92h 93h 95h 96h 97h 98h 99h 9Ah 9Ch 9Dh 9Eh 9Fh A0h A2h A4h A8h AAh ACh AEh B0h B2h B4h B5h B6h B9h BAh BBh BCh BDh BEh BFh C0h C1h C2h C3h C4h C5h C6h C7h C8h C9h D2h E0h 1 1-2
Beeps
POST Routine Description Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs. One long, two short beeps on checksum failure. Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done- prepare to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupt Initialize the chipset
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Code E1h E2h E3h E4h E5h E6h E7h E8h E9h EAh EBh ECh EDh EEh EFh F0h F1h F2h F3h F4h F5h F6h F7h 1
Beeps
POST Routine Description Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot to Full DOS
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Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed
Indicator-Related Symptoms
Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Action in Sequence Reconnect the inverter board Inverter board System board
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Power-Related Symptoms
Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See Power System Check on page 69. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). See Power System Check on page 69. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). See Power System Check on page 69. Hold and press the power switch for more than 4 seconds. System board See Check the Battery Pack on page 69. Battery pack System board
PCMCIA-Related Symptoms
Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly
Memory-Related Symptoms
Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute Load Default Settings, then reboot system. DIMM System board
Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Internal speakers make noise or emit no sound. Audio driver Speaker System board Speaker System board Action in Sequence
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The system doesn't enter hibernation mode and four short beeps every minute.
The system doesnt enter standby mode after closing the LCD The system doesn't resume from hibernation mode.
The system doesn't resume from standby mode after opening the LCD. Battery fuel gauge in Windows doesnt go higher than 90%.
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Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Action in Sequence Enter BIOS Setup Utility to execute Load Default Settings, then reboot system. Reconnect hard disk/CD-ROM/diskette drives. Press Fn+F5, LCD/CRT/Both display switching System board System board
Keyboard/Touchpad-Related Symptoms
Symptom / Error Keyboard (one or more keys) does not work. Action in Sequence Reconnect the keyboard cable. Keyboard System board Reconnect touchpad cable. Touchpad board System board
Modem-Related Symptoms
Symptom / Error Internal modem does not work correctly. Action in Sequence Modem phone port modem combo board System board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see Undetermined Problems on page 83.
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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. 2. 3. Run the advanced diagnostic test for the system board in loop mode at least 10 times. If no error is detected, do not replace any FRU. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power System Check on page 69): 1. 2. 3. Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. 5. 6. 7. Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: System board LCD assembly
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Bottom view
Bottom view
No. 1 2 3 4 5 6 7 8 9 10 11 12 Name CN601 CN603 CN604 CN602 Jack600 CN600 Jack601 CN608 CN609 CN610 Jack603 Jack602 Description USB Port Battery CNTR Docking CNTR FAN Cable CNTR DC In Jack VGA Port RJ45 HDD CNTR Wirless Card CNTR RTC Cattery Cable CNTR MIC Jack Earphone Jack
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Chapter 6
87
88
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Adapter
Category Part Name and Description ADAPTER 65W 3PINS DELTA SADP-65KB DFA YELLOW 1.7X5.5X11 LF LEVEL4 ADAPTER 65W 3PINS LITEON PA-165002AC 1.7X5.5X11 LF LEVEL4 ADAPTER 65W 3PINS HIPRO HPOK065B13 1.7X5.5X11 LF LEVEL4 ADAPTER 65W 3PIN DELTA SADP-65KB BFJA LF LEVEL-4 FOR OBL ONLY Acer Part No. AP.06501.013 AP.06503.016 AP.0650A.010 AP.06501.014
Battery
Category Part Name and Description BATTERY LI-ION 6CELL SANYO TM2007A 3S2P 4400MAH BATTERY LI-ION 6CELL SONY TM-2007A 3S2P 4400MAH BATTERY LI-ION 6CELL PANASONIC TM2007A 3S2P 4400MAH PSS BATTERY LI-ION 6CELL SIMPLO TM2007A 3S2P 4400MAH PSS BATTERY LI-ION 9CELL SONY TM-2007A 3S3P 7200MAH BATTERY LI-ION 9CELL PANASONIC TM2007B 3S3P 7200MAH PSS Acer Part No. BT.00603.044 BT.00604.027 BT.00605.024 BT.00607.018 BT.00904.003 BT.00907.003
Board
Category Part Name and Description Mainboard TM6293 Intel GM45 ICH9 Acer Logo V1.0 LF Acer Part No. MB.TQM0B.001
55.TQP0N.001
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Category
3G SIMM BOARD
55.TQK0N.001
55.TQP0N.003
55.TQK0N.002
56.TQP0N.001
FX.22500.021
BT.21100.005
WIRELESS LAN BOARD 512AN_MMWG SHIRLEY PEAK 5100 MM#895361 WIRELESS LAN BOARD 533AN_MMWG SHIRLEY PEAK MM#895362 WIRELESS LAN BOARD 512AN_HMWG SHIRLEY PEAK 5100 MM#895373 (HALF MINI-CARD) WIRELESS LAN BOARD 533AN_HMWG SHIRLEY PEAK MM#895401 (HALF MINICARD) WWAN 3G MODULE MINI-PCI GTM378 M00201
KI.SPM01.003 KI.SPM01.001
KI.SPH01.003
KI.SPH01.001
LC.21300.004
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Cable
Category Part Name and Description LED LCD/CAMERA CABLE LCD/CAMERA CABLE Acer Part No. 50.TQP0N.006 50.TQP0N.008
50.TQP0N.007
50.TQP0N.001
50.TQP0N.002
TOUCHPAD CABLE
50.TQP0N.004
50.TQP0N.003
50.TQK0N.001
50.TQP0N.005
CORD-ROUND-3POS-1828mm-EPOWER-USA CORD-ROUND-3POS-1850mm-EPOWER-EUR POWER CORD 3PIN SOUTH AFRICA POWER CORD 3PIN DENMARK POWER CORD ISRAEL POWER CORD 3PIN ITALIAN POWER CORD 3PIN UK POWER CORD 3PIN SWISS POWER CORD AUSTRALIA W/LABEL POWER CORD 3PIN CHINA POWER CORD SOUTH AFRICA (AIL)
27.AAMVN.001 27.AAMVN.002 27.AAMVN.008 27.AAMVN.010 27.AAMVN.011 27.AAMVN.009 27.AAMVN.004 27.AAMVN.006 27.AAMVN.003 27.AAMVN.005 27.AAMVN.007
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Camra
Category Part Name and Description CAMERA 0.3M SUYIN CAMERA 0.3M CHICONY Acer Part No. 57.APQ0N.001 57.APQ0N.002
60.TQP0N.005
60.TQP0N.002
60.TQK0N.002
60.TQK0N.001
LOWER CASE
60.TQP0N.001
60.TQP0N.004
33.TQP0N.004
33.TQP0N.003
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Category
COMBO BEZEL
42.TQP0N.005
BD COMBO BEZEL
42.TQP0N.007
OPTICAL BRACKET
33.TQP0N.001
HDD HOLDER
42.TLK0N.006
UNITLOAD COVER
42.TQP0N.002
42.TQK0N.001
MIDDLE COVER
42.TQP0N.001
HDD CONNECTOR
20.TLK0N.001
33.TQP0N.002
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CPU/PROCESSOR
Category Part Name and Description CPU INTEL CORE2DUAL T9600 PGA 2.8G 6M 1066 35W CPU INTEL CORE2DUAL T9400 PGA 2.53G 6M 1066 35W CPU INTEL CORE2DUAL P9500 PGA 2.53G 6M 1066 25W CPU INTEL CORE2DUAL P8600 PGA 2.4G 1066 25W 3M CPU INTEL CORE2DUAL P8400 PGA 2.26G 3M 1066 25W Acer Part No. KC.96001.DTP KC.94001.DTP KC.95001.DPP KC.86001.DPP KC.84001.DPP
ODD
Category Part Name and Description ODD SONY COMBO 12.7MM TRAY DL 24X CRX-890S LF W/O BEZEL SATA ODD PANASONIC SUPER-MULTI DRIVE 12.7MM TRAY DL 8X UJ-870A LF W/O BEZEL SATA ODD HLDS SUPER-MULTI DRIVE 12.7MM TRAY DL 8X GSA-T50N LF W/O BEZEL SATA ODD HLDS SUPER-MULTI DRIVE 12.7MM TRAY DL 8X GSA-T50N LF W/O BEZEL SATA MALAYSIA MADE ODD SONY BD COMBO 12.7MM TRAY DL 2X BC-5500S LF W/O BEZEL SATA Acer Part No. KO.0240E.009 KU.00807.059
KU.0080D.029
KU.0080D.034
KO.0020E.002
FAN
Category Part Name and Description FAN Acer Part No. 23.TQP0N.002
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KH.12008.019
KH.16008.022
KH.32008.013
HEATSINK
Category Part Name and Description FAN Acer Part No. 23.TQP0N.002
INVERTER
Category Part Name and Description INVETRTER BOARD TDK TBD488NR Acer Part No. 19.TQP0N.001
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KEYBOARD
Category Part Name and Description KEYBOARD 12_13KB-FV3 88KS BLACK US INTERNATIONAL KEYBOARD 12_13KB-FV3 88KS BLACK US INTERNATIONAL HEBREW KEYBOARD 12_13KB-FV3 89KS BLACK UK KEYBOARD 12_13KB-FV3 89KS BLACK TURKISH KEYBOARD 12_13KB-FV3 88KS BLACK THAILAND KEYBOARD 12_13KB-FV3 89KS BLACK SWISS/G KEYBOARD 12_13KB-FV3 89KS BLACK SWEDISH KEYBOARD 12_13KB-FV3 89KS BLACK SPANISH KEYBOARD 12_13KB-FV3 89KS BLACK SLOVAK KEYBOARD 12_13KB-FV3 89KS BLACK SLO/CRO KEYBOARD 12_13KB-FV3 88KS BLACK RUSSIAN KEYBOARD 12_13KB-FV3 89KS BLACK PORTUGUESE KEYBOARD 12_13KB-FV3 89KS BLACK POLISH KEYBOARD 12_13KB-FV3 89KS BLACK NORWEGIAN KEYBOARD 12_13KB-FV3 89KS BLACK LUXEMBOURGISH KEYBOARD 12_13KB-FV3 88KS BLACK KOREAN KEYBOARD 12_13KB-FV3 92KS BLACK JAPANESE KEYBOARD 12_13KB-FV3 89KS BLACK ITALIAN KEYBOARD 12_13KB-FV3 88KS BLACK ISRAEL KEYBOARD 12_13KB-FV3 89KS BLACK IRISH KEYBOARD 12_13KB-FV3 89KS BLACK HUNGARIAN KEYBOARD 12_13KB-FV3 88KS BLACK GREEK KEYBOARD 12_13KB-FV3 89KS BLACK GERMAN KEYBOARD 12_13KB-FV3 89KS BLACK FRENCH KEYBOARD 12_13KB-FV3 89KS BLACK FINNISH KEYBOARD 12_13KB-FV3 89KS BLACK DUTCH Acer Part No. KB.INT00.333 KB.INT00.334 KB.INT00.335 KB.INT00.336 KB.INT00.337 KB.INT00.338 KB.INT00.339 KB.INT00.340 KB.INT00.341 KB.INT00.342 KB.INT00.343 KB.INT00.344 KB.INT00.345 KB.INT00.346 KB.INT00.347 KB.INT00.348 KB.INT00.349 KB.INT00.350 KB.INT00.351 KB.INT00.352 KB.INT00.353 KB.INT00.354 KB.INT00.355 KB.INT00.356 KB.INT00.357 KB.INT00.358
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Category
Part Name and Description KEYBOARD 12_13KB-FV3 89KS BLACK DANISH KEYBOARD 12_13KB-FV3 89KS BLACK CZECH KEYBOARD 12_13KB-FV3 88KS BLACK TRADITIONAL CHINESE KEYBOARD 12_13KB-FV3 89KS BLACK CANADIAN FRENCH KEYBOARD 12_13KB-FV3 89KS BLACK BRAZILIAN PORTUGUESE KEYBOARD 12_13KB-FV3 89KS BLACK BELGIUM KEYBOARD 12_13KB-FV3 88KS BLACK ARABIC/ENGLISH KEYBOARD 12_13KB-FV3 89KS BLACK ARABIC/FRENCH KEYBOARD 12_13KB-FV3 89KS BLACK NORDIC KEYBOARD 12_13KB-FV3 89KS BLACK ENGLISH/CANADIAN FRENCH
Acer Part No. KB.INT00.359 KB.INT00.360 KB.INT00.361 KB.INT00.362 KB.INT00.363 KB.INT00.364 KB.INT00.365 KB.INT00.366 KB.INT00.367 KB.INT00.368
LCM
Category Part Name and Description LCD 12.1" WXGA NONE GLARE AU B121EW03 V6 LF 220NIT 16MS LCD 12.1" WXGA NONE GLARE TOSHIBA TD121EXEV LF 200NIT 25MS LCD 12.1" WXGA GLARE AU B121EW03 V7 LF 220NIT 16MS LED LCD 12.1" WXGA GLARE AU B121EW09 V0 LF 220NIT 16MS LED LCD 12.1" WXGA NONE GLARE AU B121EW09 V1 LF 220NIT 16MS LCD 12.1" WXGA GLARE TOSHIBA LTD121EXVV-V01 LF 200NIT 30MS LCD 12.1" WXGA NONE GLARE TOSHIBA TD121EXEV NEW GLASS LF 200NIT 25MS LCD 12.1" WXGA GLARE TOSHIBA LTD121EXVV-V01 NEW GLASS LF 200NIT 30MS Acer Part No. LK.12105.013 LK.1210F.017 LK.12105.012 LK.12105.014 LK.12105.015 LK.1210F.016 LK.1210F.018
LK.1210F.019
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MEMORY
Category Part Name and Description SO-DIMM 1GB DDRIII1066 MICRON MT8JSF12864HY-1G1D1 LF SO-DIMM 1GB DDRIII1066 ELPIDA EBJ11UE6BAU0-AE-E LF SO-DIMM 1GB DDRIII1066 SAMSUNG M471B2874DZ1-CF8 LF SO-DIMM 2GB DDRIII1066 MICRON MT16JSF25664HY-1G1D1 LF SO-DIMM 2GB DDRIII1066 ELPIDA EBJ21UE8BAU0-AE-E LF 128*8 0.07um SO-DIMM 2GB DDRIII1066 SAMSUNG M471B5673DZ1-CF8 LF\ Acer Part No. KN.1GB04.003 KN.1GB09.009 KN.1GB0B.019 KN.2GB04.004 KN.2GB09.002 KN.2GB0B.005
MICPHONE
Category Part Name and Description MICROPHONE Acer Part No. 23.TQP0N.003
MISCELLANEOUS
Category Part Name and Description LCD CUSHION UP LCD CUSHION DOWN Acer Part No. 47.TQP0N.002 47.TQP0N.001
HDD INSULATOR
47.TLK0N.005
RUBBER FOOT LEFT RUBBER FOOT MIDDLE-LEFT RUBBER FOOT MIDDLE-RIGHT RUBBER FOOT RIGHT BUMPER DOCK
SD DUMMY CARD
42.TQP0N.003
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Category
47.TQK0N.001
INVETRTER INSULATOR
47.TQP0N.007
SCREW
Category Part Name and Description SCREW M2.0 2.0MM CROSS NI SCREW M2.5 2.5MM CROSS BNI PATCH SCREW M2.0 4.5MM CROSS BNI PATCH SCREW M2.0 2.5MM CROSS BNI PATCH SCREW M2.0 6.0MM CROSS BNI PATCH SCREW M2.0 4.0MM CROSS NI PATCH Acer Part No. 86.TQP0N.001 86.TQP0N.002 86.TQP0N.003 86.TQP0N.004 86.TQP0N.005 86.TQP0N.006
SPEAKER
Category Part Name and Description SPEAKER SET Acer Part No. 23.TQP0N.001
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