History

Telenor Pakistan is 100% owned by the Telenor Group, an international provider of high quality voice, data, content and communication services in 11 markets across Europe and Asia. Telenor Group is among the largest mobile operators in the world with 140 million mobile subscriptions (Q4 2011) and a workforce of approximately 30,000. Telenor Pakistan is the country's single largest European foreign direct investor, with investments in excess of US$2 billion. It acquired a GSM license in 2004 and began commercial operations on March 15, 2005. At the end of December 2011 it had a reported subscriber base of 28.11 million, and a market share of 24% making it the country's second largest mobile operator. Offering mobile financial services Telenor Pakistan acquired 51% of Tameer Microfinance Bank in November 2008. In 2009 it launched 'easypaisa' to become Pakistan's first telecom operator to partner with a bank to offer mobile financial services across Pakistan. Contributing to Pakistan's economy The company continues to contribute to Pakistan's economy. It has created 3,000 direct and 25,000 plus indirect jobs and has a network of over 180,000 retailers, franchises and sales & service centers, thus providing a means to livelihood to thousands. For 2011 it is estimated that Telenor Pakistan contributed over Rs. 23 billion in various forms of direct and indirect taxes to the economy of Pakistan. Internet service provider Telenor Pakistan provides wide EDGE connectivity across the country. It has one of the largest data networks (GPRS) in Pakistan providing Internet services to customers. Today Telenor Pakistan has grown to become a leading mobile communications services provider of the country. Telenor Pakistan's corporate headquarters are in Islamabad, with regional offices in Karachi, Lahore, Faisalabad, Multan, Hyderabad and Peshawar

Corporate Responsibility Telenor Pakistan's flagship corporate responsibility program, Khuddar Pakistan, aims to create dignified opportunities for persons with disabilities. The purpose is to become the most disabled-friendly organization in Pakistan in terms of employment, service, and community support. Environmentally conscious Telenor Pakistan has taken and continues to implement a number of environmentally-friendly initiatives. These include mainstreaming energy efficiency and alternate energy solutions, and implementing occupational health & safety practices that comply with international standards.
Growing Responsibly

Feb 11 Feb 11 Feb 11 Mar 11 Apr 11 Apr 11

Telenor Pakistan crosses the 25 million subscriber mark Djuice launches Khamoshi Ka Boycott Karo Mumkin projects launched Celebrates 6th birthday Karo Mumkin receives Best Branded Programming Project in the Asia-Pacific region award in the Asia Pacific Content Awards Telenor HumQadam launched

May 11 May 11 May 11 May 11 Jun 11 Aug 11 Aug 11

Karo Mumkin campaign wins award in Public Service, Govt. & CSR category at the Pakistan Advertisers Society awards in Karachi Telenor Pakistan achieves leading position in Business Intelligence Groupwides BI Magic Quadrant results for the third year in a row BCG Report launched Shaping our financial future: Socio-economic impact of mobile financial services Telenor Pakistan crosses the 26 million subscriber mark Easypaisa wins Shaukat Khanum Social Responsibility Award Djuice launches youth anthem Kya Darta Hai Telenor Pakistan wins Prime Minister of Pakistan Trophy 2011 (Telecom Sector category) under the auspices of LCCI

Vision & Values

Our vision crystallizes our customer focus as the cornerstone of everything we do. Our values describe what behaviors are necessary to realize that vision. Our corporate responsibility mindset ensures that our vision and values nurture social concern and help us create shared value.

Our Vision
Our vision is simple: We're here to help We exist to help our customers get the full benefit of communications services in their daily lives. The key to achieving this vision is a mindset where every one of us works together: Making it easy to buy and use our services. Delivering on our promises. Being respectful of differences. Inspiring people to find new ways.

We believe in four core values:

Make it Easy We're practical. We don't complicate things. Everything we produce should be easy to understand and use. Because we never forget we're trying to make customers' lives easier. Keep Promises Everything we set out to do should work, or if it doesn't, we're here to help. We're about delivery, not over promising, actions not words. Be Inspiring We are creative. We strive to bring energy to the things we do. Everything we produce should look good, modern and fresh. We are passionate about our business and customers. Be Respectful We acknowledge and respect local cultures. We do not impose one formula worldwide. We want to be a part of local communities wherever we operate. We believe loyalty has to be earned.

Why Telenor
At Telenor we aspire to make an impact each day! We aim to leverage our communication technology to enrich and empower our customers and create value for every segment that we serve.

To accomplish this, we foster a culture where our people are driven to perform and operate with the highest integrity and values. And we are grounded in the belief that we can do the most good by doing what we are good at bringing together our business philosophy, industrial expertise, philanthropic commitment to positively influence our community. Each day begins with an objective to help realize possibilities!

Roles & Departments

Whichever area of the business you're considering on joining, you'll work under the umbrella of what we call the Telenor Way which essentially encompasses how we work at Telenor. We believe the Telenor Way helps create sustainable growth for the business, individuals and society. Telenor Pakistan promises exciting career opportunities in the following areas: Commercial The Commercial Division is responsible for understanding our customers need, the market and the competition. Our marketeers are primarily responsible for developing the Company's go-to-market strategies, promotions and products, brand philosophy and communication. Positions can exist in many areas, including Segments, Business Intelligence, Sales & Distribution, Brands, Product Development, Value Added Services, etc. Human Capital The value Telenor places on our employees knows no bounds and this division reflects our commitment to the companys most important asset, its human resource. Positions in Human Capital exist in areas such as Human Resource Business Partners, Organization Excellence, Employee Services, etc. Technology Planning, Implementation and Operation of our expansive network is the core responsibility of our Technology Division. It also provides enterprise services internally that enable us to work and share information. The division promises challenging careers in areas such as RAN Planning and Optimization, Network Operations, Technology Strategy, Business Support System, etc. Financial Services Financial Services manages the mobile financial services launched by Telenor Pakistan and Tameer Microfinance Bank under the Easypaisa banner. The vision of Easypaisa is to provide convenient, reliable, secure and speedy financial services. The division is our latest green-field operations and provides career opportunities in Pricing & Strategy, Products & System Operations, etc. Finance The Finance Division aims to fulfill all financial requirements while minimizing the risks involved on financial and accounting sides to ensure Telenor remains a vibrant and healthy enterprise. Careers in finance include areas such as Business Planning & Analysis, Risk & Assurance Management, Financial Control, etc Corporate Affairs These areas promise exhilarating career options for those who enjoy working on stakeholder management, long term strategy and special projects. Career opportunities are available in areas such as Corporate Communications & Responsibility, Legal,

Regulatory and Public & Government Affairs Customer Services The Customer Services division is responsible for managing all customer service touch points including the call center and our sales & service centers located across the country. Careers in Customer Services include areas such as Customer Services, Sales & Service Center professionals, Service Excellence, Insourcing, etc. Telenor Key Partner Pakistan Telenor Key Partner Pakistan is a wholly owned subsidiary company of Telenor Pakistan, incorporated in July 2009. TKP careers include working on international initiatives that allow making our business across our OpCos more efficient and reliable.

Objectives and Strategy

Telenor Pakistan is committed to being both an industry leader in the management and implementation of Corporate Responsibility and to make this an integral part of our business development. Objectives The three primary objectives for Telenor Pakistan's emphasis on Corporate Responsibility are: Telenor Pakistan's customers shall be confident that the company runs its operations in an ethically responsible manner. Telenor Pakistan's employees shall be proud of the way in which the company handles its social responsibility. Telenor Pakistan's other stakeholders, expecting high standards of social commitment, shall have high regard for the company. Strategy Telenor Pakistan is committed to Corporate Responsibility in all its activities by making it an integral part of the corporate culture. Our role in society is clear: We are here to help people communicate. That goes for all the countries in which we operate.

Respond to challenges Our aim is to understand and respond to the challenges that society is faced with, using our technology and competence to find innovative solutions. We believe we have important contributions to make on key issues, such as alleviating poverty, combating climate change and encouraging safe use of Information Communication Technology (ICT). Build trusting relationships At Telenor Pakistan we believe in building trusting relationships with our stakeholders and demonstrate a readiness to help find solutions to the challenges they are facing. We want our customers to be confident that the Telenor Pakistan runs its operations in a responsible manner. We want investors expecting high standards of social and environmental commitment to prefer Telenor. We work towards making Telenor's employees proud of the way we do our business. Our efforts are based on Telenor's values; "Make it easy, Keep promises, Be inspiring and Be respectful".

CSR Khuddar Pakistan

Khuddar Pakistan is Telenor Pakistan's flagship corporate responsibility initiative. With Khuddar Pakistan, we want to make a difference in the lives of our fellow persons with disabilities by addressing the challenges they face. Under the umbrella of awareness, accessibility and inclusion, we are striving to change the public mindset by raising awareness about persons with disabilities and help develop technologies that will give them the opportunity to actively participate in society. We value diversity and pledge to integrate persons with disability fully into our workforce. Currently, we are the only company in Pakistan to have a formal disability advisor and a disability advisory panel. Special Talent Exchange Program (STEP), a cross disability organization has been engaged as advisor to Telenor Pakistan for the provision of consultancy services on issues related to disability in Pakistan and international trends. We sponsor assistive technology training labs for persons with disabilities at National Institute of Special Education, National Training Center for Special Persons (NTCSP), and Special Talent Exchange (STEP). We have the first corporate products & services/career website that is accessible and our staff participate actively in the first formal employee volunteerism drive in the corporate sector to work with persons with disabilities. You may read more about Khuddar Pakistan's work to date under Accessibility, Awareness, Inclusion, Related Sponsorships and Resources.

Join us in our drive. You too can make a difference.

Corporate Responsibility
Telenor Pakistan acts responsibly and respectfully towards the people and authorities in different societies and aims to contribute to social and economic development in the local market. This is the essence of our commitment to Corporate Responsibility. We take seriously the social, ethical and environmental impact of our products and services. We place emphasis on making sure that the communities in which we operate see Telenor Pakistan's as a good citizen with genuine ambitions to contribute to social and economic development. We give our employees reasons to be proud of the way Telenor Pakistan's demonstrates Corporate Responsibility.

Karo Mumkin
What is Karo Mumkin?

Today, our customers needs vary dramatically according to local market conditions. Both the telecom industrys and our beyond all recognition. We need a brand that focuses and guides us to the future, that makes us stand out from the comp relevant way and that helps us to deliver a tangible difference to our customers.

Where we stand today not only has our business changed, but also our ambitions and the behaviour of our customers. W horizons and want to touch every Pakistani, helping them get more out of their lives.

Whether its a company or an individual, if you challenge the impossible, then you start realizing the possibilities. Inspired to go far beyond mobile services, expanding into areas of financial services and media through its initiatives, products and refreshing our Vision and Goals for the coming years.

Telenor Pakistan helps individuals realize their potential and gives them the opportunity and ways to achieve their goals

Telenor Karo Mumkin Show 2010

For a nation, there is no power as constructive as the passion of its people and their ideas for making a real difference. Be Pakistan, Telenor Pakistan came up with an idea to start with a process change by realizing every single possibility. It was a promising future, all what was required was a courage to start realizing peoples ideas, no matter small or big.

Inducing the spirit of change by setting an example with character, Telenor launched the first of its kind campaign in Pakis Telenors Karo Mumkin campaign was of an interactive design in which audience took part in large numbers and came up the future of Pakistan. It made people realize and believe in their true potentials and helped them to achieve every possib

Telenors Karo Mumkin campaign became a platform for all those individuals and groups of people who really wanted to an open debate and discussion on matters related to growth and development in different disciplines giving every dream

Meet the Winners:

Telenor Pakistan announced the implementation phase of its Karo Mumkin initiative in February, 2011. The two winning Karo Mumkin Show 2010 were turned into on-ground projects, to be launched later this year.

Fariha Ambreen idea is to collect waste papers from different sources/locations, recycle them into notebooks and distr children. Her vision is to see a clean Pakistan, an educated Pakistan. Abdul Haq Mohiuddin, a graduate of NED university dreams to see an educated Pakistan. This prompted him to come of NED giving Rs. 100 to help an under privileged child in his education. Each graduating batch of NED and if replicated donate enough money to eradicate illiteracy from Pakistan. Picture Gallery

Awards
SAARC Awards BRAND Awards

Telenor Pakistan has won the awards for "Most Innovative Mobile Operator" and

The 2008 Telenor Brand Award was given to Telenor Pakistan for the second year in a

"Mobile Operator...

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AURORA ADVERTISING Awards

PSHRM Awards

With immense pleasure and pride we would like to share that 'Telenor Pakistan' won...

Telenor Pakistan has won the PSHRM Preferred Graduate Employer Award for Most Preferred...

ENVIRONMENT EXCELLENCE Awards

BUZZIEST BRANDS OF 2007-08

Telenor Pakistan received an award at the 5th Annual Environment Excellence Awards (AEEA) distribution...

The Buzz Power Conference & Award Show was held on 25th October 2008 at Avari Towers, Karachi...

SUPERBRAND Awards

Superbrands Pakistan declares Telenor as superbrand of the telecom industry....