Project on AIRLINE RESERVATION SYSTEM

Aishwariya KPL Ankita Sharma Prajnay Garg Shruti Challani Varun Elwadhi Submitted to: Dr. Naseena Jigeesh

Secttion H
Submitted By:

ACKNOWLEDGEMENT
We would like to express our gratitude towards all the people who have in various ways, helped in the successful completion of our projects. We must convey our gratitude to Dr. Naseena Jigeesh for giving us the constant source of inspiration and help in preparing the project, personally correcting our work and providing encouragement throughout the project.

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CONTENTS

OBJECTIVE. SYSTEM ANALYSI.S SYSTEM DESIGN. o o o o 1. 2. 3. 4. 5. ENTITIES & ATTRIBUTES. BINARY RELATIONSHIPS. E-R DIAGRAM. DATA FLOW DIAGRAM . ALGORITHM FOR RESERVATION. SNAPSHOTS OF TABLES, FORMS, REPORTS & QUERIES. SNAPSHOTS OF EXCEL SHEETS % ANALYSIS. ADVANTAGES OF AUTOMATED SYSTEM. CONCLUSION.

Appendices
(Access Database-Air France & Excel Sheet-Analysis)

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OBJECTIVE
To study the advantages of fully automated reservation system over manual data entry system. Manual system : The system is very time consuming and lazy. This system is more prone to errors and sometimes the approach to various problems is unstructured. Technical system : With the advent of latest technology if we do not update our system then our business result in losses gradually with time. The technical systems contains the tools of latest trend i.e. computers printers, fax, Internet etc. The systems with this technology are very fast, accurate, user-friendly and reliable. . Need of Airlines system A few factors that directs us to develop a new system are given below -: 1) Faster System 2) Accuracy 3) Reliability 4) Informative 5) Reservations and cancellations from any where to any place

AIRLINES SYSTEM

RESERVATION

CANCELLATION

UPDATIO N

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SYSTEM ANALYSIS
This was the most important phase of our project life cycle. The block diagram given bellow depicts various fact which were understood by one during the analysis phase. BLOCKDIAGRAM

BOOKING DEPARTMEN T
Flight Maintainence & Booking.
RECEIVE CUSTOMER REQUEST PASSENGER LIST CONFIRMED LIST

PASSENGER

AIRLINE RESERVATION SYSTEM

REPORTS

WAITING LIST CANCELLATION

DATA STORAGE

DATA ACCESS

Ticket reservation Request for enquiry

databa se

Passenger list, Flight information, Fare details

SYSTEM DESIGN
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The E-R diagram of the process was designed, in order to identify various entities and relationship set, entity set and attributers. The diagram of the process is as under. After this step we had designed the data base. The symbol of entities are shown bellow:

Relation ship Entity sets set

line

ova l

Entities (& Attributes):

The purpose of this system is to monitor and analyze the airline reservation and cancellation system. The basic operation of the system is a passenger enquires about the flight, availability, fare and other features. Hence the PASSENGER forms the 1st entity. Based on the situation, either a confirm ticket is booked or

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the passenger is put in wait list. Thus the TICKET is 2nd entity of the system. The ticket booked is associated with a particular flight, so FLIGHT is the 3rd entity. These are the basic entities and respective attributes of the airline reservation system: 1. Passenger 2. Ticket 3. Flight To complete the data model, we must determine a necessary relationship between entities as well as attributes for each entity. The ERD model shows the entities and relationships described above. PASSENGER: 1. A PASSENGER has a unique Passenger Number which acts as its Primary Key. 2. Other attributes of PASSENGER includes Name, Address, Contact No. and Passport No. TICKET: 1. A TICKET has a unique Ticket Number which acts as its Primary Key. 2. Other attributes of TICKET includes Date, Class, Day. 3. Flight No. & Passenger No. will act as foreign key for entity TICKET. FLIGHT: 1. A FLIGHT has two attributes Flight Number & Date which acts as its Composite Key. 2. Other attributes of FLIGHT includes From, To, Seats and Fare.

Binary Relationships:

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Passenger

Bo oks

Ticket

Ticket

Res erv ed for

Flight

There exist 2 binary relations for this ER model: a) The Binary relation between Passenger & Ticket is a 1 to many relation as a Passenger may book 1 or more ticket but the ticket has only 1 passenger as its holder. b) The Binary relation between Ticket & Flight is a many to 1 relation as a Ticket is valid only for a particular Flight but a Flight may include many Tickets for its flying.

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TEL_NO

E-R DIAGRAM

FOR BOOKING DEPARTMENT

Nam e

Add. . Passenger 1

Ph.N o.

Pass en No. Date

Pass pt. No Food prefere ncee Pass en No. No. Tick et No.

M Ticket M

Day

Fligh t No. 1 Flight

Fro m Fligh t No.

To

Date

Fare

Seat s

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ALOGARITHM FOR RESERVATION

ONCE THE COMPANY EMPLOYEE ENTERS THE AIR FRANCE PAGE THERE ARE THREE DIVISIONS FLIGHT DIVISION PASSENGER DIVISION TICKET DIVISION

ALONG WITH THE ABOVE, THERE ARE THREE TABS FOR EASY ACCESS PASSENGER QUERY FLIGHT QUERY TICKET QUERY THE EMPLOYEE CAN GO TO ANY ONE OF THE ABOVE ACCORDING TO THE REQUEST MADE BY THE PASSENGER. IF THE PASSENGER HAS TO CHECK THE FLIGHTS AND VARIOUS OTHER FLIGHT DETAILS THEN HE CAN CLICK ON THE FLIGHT SECTION AND GET THE RELVANT DETAILS. FURTHER THIS SECTION IS LINKED WITH THE OTHER SECTIONS SO THAT THE PASSENGER DETAILS COULD BE ENTERED AND THE TICKETS COULD BE CHECKED SIMANTEOUSLY. THE ABOVE CAN BE DONE EVEN WHEN THE PASSENGER SECTION OR THE TICKET SECTION CAN BE OPENED. THE TABS ARE ESTABLISHED FOR EASY ACCESS TO THE RESPECTED QUERIES. THUS THE PASSENGER GETS FLIGHT DETAILS, CAN ENTER THE PASSENGER DETAILS, GETS AVAILABILITY ON TICKETS AND OTHER DETAILS IF REQUIRED AS THERE IS RELATIONSHIP BETWEEN ALL THE THREE.

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SNAPSHOTS OF THE SYSTEM

1.Flight Table.

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2.Passenger Table

3.Ticket Table

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4. Flight Form

5.Passenger Form

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6.Ticket Form

7.Flight Query

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8.Passenger Query

9.Food Preferance Query

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10.Ticket Query

11.Flight Report

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12.Passenger Report

13.Ticket Report

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14.Macro

Design

15.Switchboard 1st page

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16.Switchboard 2nd page

17.Switchboard 3rd page

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18.Switchboard 4th page

Excelsheet for Flight frequency analysis

The most frequently flying Airplane is Flight no. 2, hence can be concluded that it requires maximum maintenance.

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 The Veg category of food is preferred by 30 people against only 19 opting for Non-Veg, hence management should more take care towards the Veg Food department.

The From City Analysis gives the result that the highest no of flights boarded are starting from Hyderabad.

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 The To City Analysis shows that Hyderabad being used by 24 passengers as their destination is the highest used place.

ADVANTAGES OF THE SYSTEM

1. The online reservation system helped to overcome many shortcomings of manual system like commitment of errors, slow processing, large cost incurred on labour etc. 2. In today competitive world, online processing gave an edge to certain airlines to survive in the market through reduction of distribution costs, establishment of huge databases with easy accessibility and maintenance, increased cost savings. 3. The online ticket booking service serves the customers with a feature rich, user friendly online experience. Attracting more customers and customer retention is the mantra for survival today. It increases CRM in airline industry. 4. It also reduces communication costs and minimizes booking expenses. 5. There is reduction in the number of customer queries and helps to minimize support costs. 6. Language compatibility can be adopted with minimal effort. 7. Airlines can use the available database to gain the competitive edge by analyzing market trends and determining yield trends.

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8. It helps to maximize the effectiveness of the entire operation with complete departure control. Airlines of all sizes will have the entire live flight department at their fingertips.

CONCLUSION
Based on the preparation & analysis of Automated Airline Reservation System, it can be concluded that Automated System is better than Manuel System (listed as various Advantages above) & this Automated System helps with significant facts & figures to take important decisions concerned with the various parameters of the business line.

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