=============================================================================== 3Com(R) Network Supervisor Version 6.

0 (Product #: 3CR15100) =============================================================================== This document provides the following information: 1. 2. 3. 4. 5. 6. 7. 8. Legal About This Software What's new in Version 6 System Requirements Running 3Com Network Supervisor on Windows XP or Windows Server 2003 Running 3Com Network Supervisor on Windows Vista or Windows Server 2008 Known Problems in Network Supervisor Version 6.0 World Wide Web Site

=============================================================================== 1. Legal =============================================================================== __________________________________________ IMPORTANT: READ BEFORE USING THIS SOFTWARE __________________________________________ You should carefully read the terms and conditions of the 3Com End User License Agreement that is displayed when you install this software. Your legal rights are defined therein. USE OF THIS SOFTWARE INDICATES THAT YOU ACCEPT SUCH TERMS AND CONDITIONS. If you do not agree with such terms and conditions, do not use this software. =============================================================================== 2. About This Software =============================================================================== 3Com Network Supervisor provides easy-to-use network management ideal for the needs of small and medium enterprises. An intuitive user interface focuses on the tasks and information all managers need in order to take control of their network. A discovery wizard finds IP devices and links on the network up to a maximum of 1500 devices. After discovery, the network structure is automatically mapped to provide a graphical display of devices and connections. Working from the map the network manager can quickly monitor stress, set thresholds and alerts, view network events, generate reports and launch device configuration tools. To provide fast notification of problems, 3Com Network Supervisor alerts announce network problems via audio/visual alarms or e-mail.

=============================================================================== 3. What's new in Version 6 =============================================================================== 1. This release of 3Com Network Supervisor is fully compatible with the Windows Vista operating system. It normally runs without requiring "Administrator" privileges and complies with Microsoft User Access Control security recommendations.

2. 3Com Network Supervisor may now be installed on a PC equipped with multiple network interfaces (NICs). The appropriate interface will be used to access the network devices being managed. 3. SNMP v3 usernames and passwords and NBX passwords used during Network Discovery are now saved so they do not need re-entering every time a new discovery is started. 4. Support is included for the latest 3Com networking devices. There are many other minor improvements in this release and the User Guide has been extensively updated. =============================================================================== 4. System Requirements =============================================================================== One of the following Windows operating systems is required to run the application: Windows Windows Windows Windows Windows 2000 Professional XP Professional Vista Server 2003 Server 2008

Adobe Acrobat Reader is required to view the PDF files installed with 3Com Network Supervisor. A web browser is required to access the Help system and the HTML-based reports. The following web browsers have been successfully tested against 3Com Network Supervisor: Netscape 7.72 Netscape 8.1 Internet Explorer 6 Mozilla Firefox 1.0.8 Mozilla Firefox 1.5.0.6 Opera 7.22 Opera 9

Netscape 6 is not recommended because of interoperability issues. There may also be restrictions on the web browsers supported by WebHelp. 3Com Network Supervisor has the following platform requirements: Minimum ----------------------500MHz Pentium III 512MB 500MB 1024x768 / 256 colors 1 Recommended ----------------------1GHz Pentium 4 or better 1GB or more 1GB or more 1024x768 / 64K colors 1

IBM PC or compatible RAM Free hard disk space Graphics capabilities Network adapter card

=============================================================================== 5. Running 3Com Network Supervisor on Windows XP or Windows Server 2003 ===============================================================================

1. When 3Com Network Supervisor first runs, you may see a warning titled "Windows Security Alert", with the text: To help protect your computer, Windows has blocked some features of this program. Do you want to keep blocking this program? Name: javaw Publisher: Unknown This warning is generated by the Windows Firewall You should select the "Unblock" option on this dialog, otherwise 3Com Network Supervisor will not operate correctly. 2. When you first launch 3Com Network Supervisor's HTML-based online help system, you may see a warning within Internet Explorer: To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer. To allow 3Com Network Supervisor's online help system to operate correctly, you should enable active content execution by doing the following: - launch Control Panel - select "Internet Options" - select the "Advanced" tab - check the option for "Allow active content to run in files on My Computer" 3. By default, Windows XP Service Pack 2 and Windows Server 2003 will not respond to discovery requests from 3Com Network Supervisor. This will prevent any PC running these operating systems from being discovered and mapped by 3Com Network Supervisor.If you want to include PCs running these operating systemsin your 3Com Network Supervisor map, follow the instructions below for each PC: To allow the PC to respond to ICMP echo requests (used for basic discovery): - launch Control Panel - select "Windows Firewall" - select the "Advanced" tab - click the "Settings..." button in the "ICMP" frame - check the option for "Allow incoming ICMP echo requests" - click OK To allow the PC to respond to NetBIOS requests (used for identification of type and capabilities): - launch Control Panel - select "Windows Firewall" - select the "Exceptions" tab - check the option for "File and Print Sharing" - if you want to allow requests from subnets other than the local subnet: - click the "Edit..." button - change the access scope as required - click OK =============================================================================== 6. Running 3Com Network Supervisor on Windows Vista or Windows Server 2008 ===============================================================================

In addition to the special instructions on running Network Supervisor under Windows XP or Windows Server 2003(see section 5 above). The following considerations apply to Windows Vista and Windows Server 2008. 1. The Windows Firewall in Vista defaults to a secure configuration. By default, most inbound connections are blocked and outbound connections are allowed. Incoming ICMP echo requests are allowed but incoming ICMP (ping) responses are blocked 2. For Network Supervisor to operate, it requires an inbound rule configured in the firewall which allows packets with protocol ICMPv4 to be allowed through. This configuration will have to be performed manually. There are many rule configurations which will produce the intended behavior but the simplest rule can be setup as is described below; From Control Panel > Administrative Tools > Windows Firewall and Advanced Security Create a new rule by selecting Action > New Rule Fill out the Wizard steps as follows; - Rule Type select Custom - Program select All programs - Protocol and Ports select protocol type ICMPv4 - you may wish to limit the packets allowed to ICMP requests by - clicking Customize - select specific ICMP types - check the option 'Echo Request' - Scope select any IP address - Action select allow - Profile select all - Name, give the rule a name This action will require elevated privileges. 3. These operating systems may virtualise some of the 3Com Network Supervisor files normally located under "Program Files". 4. If running on a PC or server fitted with multiple Network Interfaces TFTP operations and Trap registration may operate incorrectly because devices may be supplied with the wrong interface address. To force 3ND to register a particular interface with the devices it is monitoring, specify the IP address to use in the settings.properties file in the install directory (see the comments in the properties file). =============================================================================== 7. Known Problems in Network Supervisor Version 6.0 =============================================================================== General: Use of 3Com Network Supervisor is not supported via Remote desktop. There are no known issues using Remote desktop when 3Com Network Supervisor is running on Windows XP. There are known issues with Windows server 2003 due to its implementation of multiple users support. Device support:

Please refer to the Supported Devices List installed with 3Com Network Supervisor for information on support for 3Com devices, including known restrictions. Please also ensure that you refer to the readme files supplied with your 3Com networking products, to check for possible compatibility issues with 3Com Network Supervisor. =============================================================================== 8. World Wide Web Site =============================================================================== Access the latest networking information on 3Com Corporation's World Wide Web site by entering our URL into your Internet browser: http://www.3com.com _______________________________________________________________________________ (R) means registered trademark. (TM) means trademark. 3Com and SuperStack are registered trademarks of 3Com Corporation. Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries. Other marks, brand and product names may be registered trademarks or trademarks of their respective holders. Document Number: DRA1510-0EAAA01 Rev04 Revision: 01 Issued: July 2008 Copyright 2008 3Com Corporation.