Mohamed Ahmed Ibrahim Omar Ibn Elkhatab St.

, from Gesr elsuez (+2) 012 288 61 012 - 0403353600 Mohamed_ahmed_i@yahoo.com Objective
Seeking a position in the field of Finance, where I will be able to utilize my skills, experience, education and leadership that I can be applied, further develop and grow professionally.

Experience
FedEx Express - Egypt Accountant
Jan 2010 until Now

Reviewing and posting all of cash shipments amounts and revenue. Having the whole responsibilities for the monthly customers invoices and monthly invoices for Egypt Post Authority Handling all the Billing of the Company ( Local & Intl ) Keeping up to date records of all Billing Transactions. A Coordinator between FedEx Egypt and FedEx Dubai in issuing all the monthly invoices sent to them ( Pickup & AFR & Delivery & Claims & Re-export & Bill to Shipper) Preparing monthly reports concerning sales, intl and local revenue. Preparing a simple analysis about the monthly sales for Finance Head.

Customer Service Agent

Nov 2008 until Dec 2009

Respond to regular customer request (Pickup, Tracking, and Supplies Request). Provide the customer with the details he needs regarding our service. (Service Features, Commitment Time). The main channel to transfer the customer feedback regarding the service he received to all concerned department in the company. Provide assistance to all other department in the company. (Sales, Operation).

Mobile Shop Company Sales Representative

June 2007 until Nov 2008

Acting as Branch Manager Assistant. Responsible for the various operations of a retail store, including customer service, productivity, profitability Control of expenses and shortages Accountable for using all available resources such as time, materials, and people to meet store objectives

Mobinil Sales Representative

April 2006 Jan 2007 Responsible for point of sales (POS) in El Behera governorate Handling POS complaints & Solving POS problems Ensure the availability of products at every POS Expand Mobinil channel of pos network to reach the target number of POS Following sales movement in POS Open new POS in El Behera governorate Responsible for slogans and distribution publicity materials

Salah Abd El Fatah Office for Accounting Trainee

Oct 2004 Nov 2005

Training on Manual Accounting and Computerized Accounting Using Excel

Training Courses
CMA (Certificate Management Accounting)

Amideast Center Basic Business Skills Acquisition Program (BBSA) program, Sponsored by Future Generation Foundation Amideast Center Basic Business Skills Acquisition plus (BBSA+) Program in sales Dale Carnegie Training (Sales) Business English courses at the A.U.C Course in business computer from New Horizons Course in business communication and presentation skills from Amideast Accounting course in ATA:-Accountants Training Academy MS Office courses in Tanta University

In Progress Certification Jan 2007 -- May 2007

Recognition Letters
Bravo Zulu Letter, for creating a computer program helps CS department. Bravo Zulu Letter, for outstanding and cooperation that I have provided to all FedEx family, by creating a program which enable them to reach good result, FedEx, Cairo, Egypt February 2009. Thanks letter, for excellent performance of the month for April 2009. Bravo Zulu Letter, for the excellent ( team performance ) performance during the first quarter in year 2009 which result in excelling the overall call center result and passing FedEx Global standard with 4% by achieving 99% as overall service level in each month.

Language & Computer Skills

Good command of English and Arabic both written and spoken. Excellent knowledge of Office Applications MS Office.

Education
Bachelor of Accounting, Tanta University, Faculty of Commerce 2005

Personal Data
Date of birth: 22/9/1984 Nationality: Egyptian City: Tanta Material status: Married Driving license: Valid Military Service: Exempted