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HP Network Node Manager i (HP NNMi) software automates the process of developing and continually updating a hyper-accurate topology of your physical and virtual network services, and the complex relationships between them. It then uses that topology as the basis for intelligent root cause analysis to enhance network availability and performance. HP NNMi provides a vast amount of automation, including event correlation and automated monitoring of your network, to improve the efficiency and productivity of your IT staff. HP NNMi, HP NNMi Advanced, and the NNMi Smart Plug-Ins (NNM iSPIs) provide powerful out-of-the-box capabilities to enable your network operations team to more securely and efficiently manage a network of any size.
IP networks and applications hosted on virtualized servers have become essential business enablers for revenuegenerating transactions, as well as for supporting enduser communication services such as email and IP telephony. Due to this strategic reliance on networks, companies cannot afford any network downtime. Businesses must stay competitive by making smart network management investments such as automation to do more with less. But even with automation, network operations teams can have difficulty finding a solution that incorporates scalability to accommodate all environments, multitenancy capabilities to more securely manage multiple customer or sites, low cost of ownership, intelligent automation, and the ability to discover and monitor a dynamically changing virtualized infrastructure. Most tools today cover one or two of these capabilities, but not all. However, HP NNMi provides the benefits of an enterpriseclass network management solution with high scalability, multitenancy, low cost of ownership, intelligent automation, and virtualization capabilitiesa combination that enables you to reduce the cost of delivering high network availability and service delivery. The HP NNM iSPIs extend the device and protocol support capabilities of HP NNMi and HP NNMi Advanced to enable the management of a wide range of network devices, services, and facilities. The HP NNM iSPIs provide technologyspecific awareness that helps identify problems quickly to reduce the mean time to repair (MTTR) and make your network team more efficient. The various HP NNM iSPIs include: HP NNM iSPI Performance for Metrics HP NNM iSPI Performance for Traffic HP NNM iSPI Performance for Quality Assurance HP NNM iSPI for IP Telephony HP NNM iSPI for IP Multicast HP NNM iSPI for Multiprotocol Label Switching (MPLS) HP NNM iSPI Network Engineering Toolset
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1. n-tier architecture provides deployment flexibility 2. Rich Web client provides greater accessibility 3. Web services and future-proof SOA-based integration interface 4. Classifier provides automatic containerization and grouping 5. Notification bus enables accurate and real-time updates 6. Event pipeline provides high-performance event correlation 7. Causal engine provides advanced deterministic RCA 9 Spiral discovery 8. Network state poller with aggressive polling intervals 9. Nearly continuous spiral discovery delivers hyper-accurate topology in dynamic environment 10. Diverse communication protocol support
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J2EE application server Web container | Web UI | Web services Classifier Event pipeline 7 5 Causal engine Notification bus 8 State and performance poller
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Innovative technology
Event pipeline and causal engine provide deterministic root cause analysis
HP NNMi includes modules for automated event correlation and RCA. The module for event correlation is called the event pipeline, which contains multiple efficient processes that act on the event stream to correlate and condition events for the causal engine. The causal engine is a virtual machine that offers continual analysis of conditions of monitored objects. It relies on the spiral discovery process to dynamically adapt to topology changes. Finally, the causal engine provides automated and deterministic RCA (as opposed to probabilistic RCA) to reduce MTTR and increase operator efficiency while allowing you to define your relevant and serviceimpacting events.
Workflow-based navigation promotes operational efficiency Figure 2: The new HP NNMi 9.10 user interface has been specifically designed to increase the productivity of your network operators.
Innovative functionality
Outofthebox groupings for critical interfaces and nodes that provide immediate visibility to highpriority exceptions and reduce configuration time Key incidents that can be aligned with your environment, allowing you to define your relevant serviceimpacting events Incident lifecycle management that enables you to focus on assigned open incidents
Integrated solution
HP NNMi features an SOAbased Web service integration interface that allows for flexible integrations. HP NNMi comes with outofthebox integrations with other HP software products (such as HP Network Automation and HP Operations Orchestration), as well as numerous thirdparty vendor applications for seamless workflows that increase productivity and efficiency.
HP has seized the opportunity to unify network fault, availability, and performance management within NNMi 9.1 Jim Frey, Research Director, Enterprise Management Associates
HP NNMi features and benefits
Reduce the cost of delivering improved network availability. Consolidate your network management infrastructure (for example, reduce the number of management servers while more securely managing multiple customers, departments, or sites). Achieve low total cost of ownership with features such as wizards and a spiral discovery process (for example, you no longer need to staff an episodic discovery process). Achieve greater staff productivity and efficiency with intelligent automation, a more secure exceptionbased management paradigm, and a modern GUI. Reduce MTTR with a deterministic and adaptive causal engine and intelligent automation features.
for managing these complex networks. In addition to NNMi, NNMi Advanced includes the following features: Geodiverse architecture (Global Network Management) that supports multitenancy Discovery and monitoring of VMware ESX virtual machines and the physical network connections that support them IPv6 discovery and monitoring in the context of the greater IPv4 environment Monitoring of router redundancy groups (HSRP and VRRP) Support for port aggregation (PAgP, SMLT, and MLT) Integration with HP Route Analytics Management software for traps and equalcost multipath information extends path visualization in NNMi
HP unifies network fault, availability, and performance management with NNMi 9, Enterprise Management Associates impact brief, 2010, http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA1-6673ENW.pdf
Performance data in the context of topology Figure 3: HP NNMi 9.10 new user interface and path health performance report
Management solutions must drive increased productivity and efficiency to be valuable. Disparate fault and performance tools or loosely integrated solutions require operators to toggle back and forth between separate systems. The HP NNM iSPIs for Performance are addon modules that extend HP NNMis ability to enable unified fault, availability, and performance management in a common context. Performance data in the context of network topology provides a unique point of view of fault monitoring as the NNM iSPIs for Performance drive status and state analysis of monitored devices. Automatic baselining to identify normal usage patterns across the environment speeds implementation, cuts costs, and quickly highlights performance anomalies, while the extended data retention period provides detailed performance data from realtime to longterm forecast and trending in the context of network topology. All of this allows operators to predict problems and enable preemptive fixes.
The HP NNM iSPI for IP Telephony is an addon Reduce MTTR by empowering operators with realtime data to historical performance and trending module that provides comprehensive fault and availability management of your businessessential data in the context of network topology. IP telephony service. This iSPI provides discovery Troubleshoot problems quickly through unified fault, and indepth monitoring for the critical IP telephony availability, and performance management. infrastructure, including gateways, gateway endpoints Reduce network and device loads with unified and channels, gatekeepers, and IP phones. It provides polling; unlike other tools, HP NNMi collects fault, a common diagnostic and monitoring solution for availability, and performance data in a single both telecom and data teams to improve efficiency. polling cycle. The NNM iSPI for IP Telephony supports Microsoft , Establish the status of network devices and interfaces Avaya, Cisco, and Nortel IP telephony systems. with unified status calculation and visualization; the HP NNMi causal engine uses fault, availability, and Business benefits performance state information. Increase IP telephony service availability by Automatic baselining eases setting of thresholds and reducing the mean time to identify and repair voice speeds implementation. service issues within the converged voice and data Performance trending allows you to predict problems network. and enable preemptive fixes. Increase operational efficiency and productivity for Time controls enable flexible reporting and focused both voice and data teams through standardizing on presentation to decrease MTTR. a unified management console. An executive report provides a highlevel view of the Reduce costs by leveraging existing HP software overall environment, increasing business visibility. investments (that is, HP NNMi) to manage the Overview reports provide comprehensive visibility into individual nodes, customers, departments, or sites. converged voice and data network.
Monitor the quality of service to achieve customer and user satisfaction. Reduce training by leveraging HP NNMi, a tool that your team is already familiar with.
The HP NNM iSPI Network Engineering Toolset provides key tools and workflow automation for network engineers and operators. This addon module provides workflow automation from an Business benefits embedded limiteduse version of HP Operations Orchestration software, as well as the ability to import Identify service problems early and improve the HP Operations Orchestration flows into NNMi. The quality of multicast services through proactive monitoring of IP multicasts and the health of multicast NNM iSPI Network Engineering Toolset also provides trap analytic capabilities and topology export to routers. Microsoft Visio. Both the tools and the workflow Reduce operations costs and increase uptime automation save operators and engineers time when it through rapid problem identification. is most valuable, during a problem, resulting in faster repairs and less downtime. HP NNM iSPI for MPLS The HP NNM iSPI for MPLS is an addon module that monitors MPLS service availability and inventory. In addition to handling traditional Layer 3 virtual private networks, the NNM iSPI for MPLS handles core, traffic engineering, and pseudowire management (Layer 2 virtual private networks).
Business benefits
Import HP Operations Orchestration flows into NNMi. Improve MTTR by automatically collecting data before the network changes for faster problem analytics. Export your NNMi topology into Microsoft Visio. Tune your management environment for efficient operation.
Business benefits
Improve uptime with continual MPLSspecific core, Layer 2, and Layer 3 monitoring and alerting. Increase operator efficiency by consolidating MPLS with other network management systems.
A complete solution
Comprehensive training
HP provides a comprehensive curriculum of HP software and IT service management courses. These offerings provide the training you need to realize the full potential of your HP solutions, increase your network optimization and responsiveness, and achieve better return on your IT investments. With more than 30 years of experience in meeting complex education challenges worldwide, HP knows training. This experience, coupled with unique insights into HP Software & Solutions products, positions HP to deliver an outstanding training experience. For more information about these and other educational courses, visit www.hp.com/learn.
HP Services
Get the most from your software investment HP provides highquality software services that address all aspects of your software application lifecycle needs. With HP, you have access to standardsbased, modular, multiplatform software coupled with global services and support. The wide range of HP service offeringsfrom online selfsolve support to proactive missioncritical servicesenables you to choose the services that best match your business needs. For an overview of HP software services, visit www.managementsoftware.hp.com/service. To access technical interactive support, visit Software Support Online at www.hp.com/managementsoftware/services. To learn more about HP Software Customer Connection, a onestop information and learning portal for software products and services, visit www.hp.com/go/swcustomerconnection.
Enhance network availability and performance. To find an HP Software sales office or reseller near you, visit www.hp.com/software/nnmi.
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Copyright 2011 HewlettPackard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft is a U.S. registered trademark of Microsoft Corporation. 4AA33907ENW, Created April 2011