Release Notes

APEX Service Delivery Platform

Version 6.1.0.4175

APEX Service Delivery Platform

TABLE OF CONTENTS
PRODUCT NAME ..................................................................................................... 3 VERSION ................................................................................................................ 3 DATE OF RELEASE ................................................................................................... 3 PURPOSE ............................................................................................................... 3 PRODUCT ENHANCEMENTS ...................................................................................... 4 FEATURE REQUESTS ................................................................................................ 7 SOFTWARE PROBLEM RESOLUTIONS .......................................................................... 9

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Release Notes Version 6.1.0.4175

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Product Name
APEX Service Delivery Platform

Version
6.1.0.4175

Date of Release
June, 2011

Purpose
This document lists the feature requests, product enhancements and software resolutions released for the APEX Service Delivery Platform version 6.1.0.4175 and are intended for customers who have registered and paid for APEX Voice Communications software support and maintenance service. To receive a copy of this release please contact the APEX Voice Communications Technical Support group by: Logging a case via the Technical Support Web Site, which can be accessed from http://support.apexvoice.com Logging a case via e-mail at support@apexvoice.com, or to submit a case in Spanish, at soporte@apexvoice.com Only customers with a support plan are entitled to receive software upgrades, and receive a copy of the latest APEX Service Delivery Platform release.

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Release Notes Version 6.1.0.4175

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Product Enhancements

` ALL AM

Build Number 4175 4153

Description New release 6.1.0.4175 Added the ability for AM to manage conferences via the DB rather than CM. <!-- The Version of Business Conferencing 0 - Uses the older flat file conferenceing system. 1 - Uses the new conferencing database architecture. 2 - Uses the AM managed conferencing database architecture. (Prefered) --> <BusinessConfVersion type="long">1</BusinessConfVersion> <!-- If Version of the conferencing is 2--> <BusinessConfDataSource type="char">Provider=SQLOLEDB;Data Source=localhost\SQLExpress;Initial Catalog=apexConference;Integrated Security=SSPI;</BusinessConfDataSource>

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DVG/SIPM SIPM

4139 4138

Added Power Media as a new media server type. Added MSML Version parameter to the media server configuration. <!-- Media server control protocol version (For MSMLMOML)" --> <protocolVersion>1.1</protocolVersion> Only 1.0 and 1.1 are valid.

CRBT/AM

4133

Added a SIP Color Ring Back Tone manager to handle playing media while dialing out. Changes to the ROUTE CALL command were made to support this.

AM

4123

Added ability for the SCRIPT command to read a VB script in from disk when loading the app. New parameter to AM added to support this: <!-- The path to the Scripting Files read in from disk --> <ScriptFilePath type="char">C:\Program Files (x86)\APEX\SDP\OmniVox3D\AM\vbscripts</ScriptFilePath>

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SMPP/AM SMPP AM/SIPM/ TM SMPP ALL AM AM CFM AM/SIPM SMPP ALL AM

4117 4116 4110 4104 4000 3907 3905 3902 3901 3887 3886 3883

Added the link name to the SMS offered event so that AM can get the information from the CALL INFO command. Added the iSMS modem to list of SMPP or texting devices. Added ability for the file operations command to post a file to a URL. Added session state to SMPP server to allow for Interactive Text Response. New Major release 6.0.0.4000 Added OmniLite ICON to be used in conjunction with the OmniLite web portal. Added extensive use for wide characters for use with web services. Added the ability for CFM to use mirrored databases. Added early media to the Attachmedia ICON allowing for messages to be played prior to answering the call. Added Cardboardfish (SMS aggregator) to the SMPP manager. Added the ability to have all managers make multiple CFM connections for fault tolerance. Added the ability for ODBC connection commands to determine the number of open connections on a DB level away from the manager level.

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AM/ OmniView AM/SMPP CONF ACD SIPM ALL ALL

3882 3876 3872 3870 3868 3867 3866

Changed hook command to use asynchronous as default. SMS receive added to dialogues creating the ability to do interactive text response. Added Video to conferencing platform. Added ACD Monitoring. Added RTSP URLs to be played via MSCML on the IPMS media server. Lower level TCP/IP readers added sanity checks to guard against malicious probing. New Release.

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AM AM CFM OmniView AM

3858 3854 3851 3849

Implemented play DTMF tones to match OmniView (See the Play command). Added support for Asynchronous web service commands. Changed the way key are read in. Keys will now be provided in a .lic format and will be imported. Added Web services statistics. A new parameter LogLongTransactionIcons was added to the AM xml. When set to true a cvs file will be created for WEB Services with information on every web service request.

AM AM SIPM AM ALL ALL TM/AM

3848 3844 3834 3828 3726 3720 3710

AM support for UNICODE. Web Services. Added information for web services in the %threadinfo command line option. Implemented the IPMS basic conferencing commands. Added SQL_WVARCHAR type to the corresponding SQL Commands to be able to read a row that was in UNICODE format. Converted to VS 2008. New release. Modified the FILEOP and RECORD command to send a URL to push a recorded media file to.

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Feature Requests

Module
OmniLite

Build Number 4164 4151

Description Added two more prompts per menu. Added the ability to return back to an OmniLite menu from a previous point. Added the ability for the AUDIO PATH CONTROL command to switch control of the Application from the calling to the called party.

AM/TM

DM TM TM

4134 3917 3913

Made DM able to write the Application Statistics to a SQL database. Made H323 start option configurable when answering the H323 call. Added new parameter <ContactOptions> in the TM_IPInerfaceConfiguration.xml. If not defined the parameter is initialized to 0. Contact options should be set to 1 for a specific configuration where the SIP server requires to the contact address to be set to the originated UserAgent interface and not TMs address.

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AM SMPP AM

3912 3823 3815

Added a check to WAITEVT to check to see if the outbound caller had disconnected before this commands execution. Added parameter SMPPVersion to be able to change the type of SMPP link to initiate, 3.3, 3.4 or 5.0. Added parameter ODBCUseMultipleThreadsForSQLExecute to XML to control the multithreading of ODBC.

AM SIPM AM

3786

Added ability send named value pairs to a VXML browser when attaching it as a media server.

3782

Added ability to multi-thread SQLExec commands. (Insure your ODBC driver vendor supports this, Microsoft SQL does.)

TM ALL

3767 3756

Added a custom qualification template for springboards. Added a %version command to all servers command line options, that returns the version of the server.

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AM

3748

Added ability to set up spoken digit format to insert silence and play back compound numbers during the ALPHA playback of a play ICON. See play icon documentation.

SIPM AM

3744 3720

Added a timer to the Make Call processing to send a CANCEL on the outgoing leg. Changed the way the years between 2010 and 2019 will be spoken from twenty ten to two thousand ten.

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Software Problem Resolutions

Module AM AM/CM TM AM AM TM AM AM CFM TM SG/CFM TM

Build Number 4166 4161 4159 4156 4155 4145 4144 4125 4106 3916 3914 3913

Description Fixed an issue with key words when using MRPC in the ASR commands. Fixed a memory leak when initiating a new call dial out the ended without being answered. Improved glare conditions handling for PKDRT. Fixed issue when trying to use a SCRIPT command with an object that had no threads assigned to it. Fixed the EXCLUDE on retry flag for the GETDigits command. Fixed a problem with a buffer overflow when a call offered happened with a DNIS or ANI length greater than 50 characters. Fixed end of processing issues when errors occurred in sub apps. Fixed issue with AM when comments in a PROMPT exceeded 512 bytes. An OmniView user couldnt add a device if the user belonged to multiple groups. Fixed pending drop call conflict when the call is in answering state to allow the call to be cleared. Fixed the issue where the second part of the GRPQRY was not being displayed in OmniView. Added the <ContactOptions> parameter to the TM_IPinterfaceConfiguration.xml. If not defined the parameter is set to 0. ContactOptions is set to 1 for a very specific configuration where the SIP server requires to set the contact to the originating IP address when the call is dropped.

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SMPP AM DM

3906 3894 3880

Fixed memory leak in the SMPP manager in the http handlers. Fixed a handle leak created in hook and script icons. Fixed issue DM had with inserting records with a 0 length connection time.

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Module TM/CM DVG ACD TM Document ation AM DM OmniView SIPM SMPP CM AM/SMPP AM TM SG2 CM AM TM

Build Number 3879 3871 3869 3860 3859 3856 3847 3846 3840 3838 3835 3833 3832 3831 3830 3818 3816 3807

Description Added a heartbeat between CM and TM to discover network outages. Fixed AM handling to accept multiple AMs. Correctly updated group member status and states for monitoring. TM needed to check to see if a device was valid in the drop call. The documentation for %POSINSTR in the assign command was corrected. Cleaned up support for OmniVox type of commands in hooks. DM was never parsing the ICPSTATUSinlogs flag. ICPERR couldnt be turned off. Stopped a user with read only rights from being able to change applications. Fixed a badly formatted dangling semi-colon in RFC3326 Reason Header. Fixed a badly formatted debug message that was causing it to dump. Fixed issue with Auto-Dialer that wasnt releasing port properly. Fix to handle spaced in UNICODE processing. Fixed Conferencing command to use the media port as opposed to the primary port when sending conference commands. Fixed multiple issues with releasing voice resources for Analog/MRCP resources. Fixed command line options that corresponded to multiple SS7 message responses. Only the first response was working. Fixed a busy return on ISDN to return a busy if the information element is 0. Added a guard to prevent the multiple release of an application instance. Turned off FACILITY message processing by default.

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Module TM AM AM DM AM AM AM AM TM AM SIPM AM AM AM

Build Number 3796 3794 3793 3791 3775 3757 3750 3746 3742 3738 3728 3719 3718 3701

Description Fixed issue with MRCP and multi threading causing MRCP command to hang. If an Enhanced SQL Connect was placed on the palette but never opened AM would fault when loading. Switch option 20 wasnt working. Fixed DM command line %cccdrf with no parameters, close all files. When switching primary ports on initiating a call to an outbound resource group it wasnt switching media devices. Fixed end of application debugging, it wasnt working. Fixed allocation of WEB Services threads, was using incorrect number. Fixed an issue on the OnExit error processing of an ICON that was causing a fault. Fixed issue MRCP speech recognition while collecting digits, was causing memory fault. Fixed issue with OUT parameters when using stored procedures in an SQLExecute command. Fixed outbound dialout when 4xx message was received, no disconnect or release ack were being sent to CM. Fixed the process text functions for TTS/IMAP to allow a named variable at the very beginning of formatting. Fixed two memory leaks with in AM with the Webservices Command. Fixed a problem with TTS when using TM as a media server. It was sending the TTS request to SIPM not the media server.

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www.apexvoice.com | sales@apexvoice.com | +1 818.379.8400
Document Document Document Document Document Name: Type: Number: Revision Number: Revision Date: APEX Service Delivery Platform Release Notes / Version 6.0.1.4200 SDP-RN063011 1.0 June, 30 2011

Copyright 2011 APEX Voice Communications, Inc. All rights are reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, translated, or transmitted in any form or by any means, electronic or otherwise, without the express prior written permission of APEX Voice Communications, Inc. The content of this publication is subject to change without notice and does not represent a commitment on the part of APEX Voice Communications, Inc. Every effort has been made to ensure the accuracy of this publication. However, due to ongoing improvements and revisions, APEX Voice Communications, Inc. cannot guarantee the accuracy of printed material after date of publication nor can it accept responsibility for errors or omissions. APEX Voice Communications, Inc. will publish updates and revisions to this publication as needed. OmniVox3D, OmniVox, OmniView, OmniVoXML, OmniFlow, OmniScript, OmniNet, OmniLite and OmniSIP are registered trademarks and APEX SDP is a trademark of APEX Voice Communications, Inc. Other trademarks and registered trademarks are the property of their respective companies.

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