ERP Upgrade PreQualification Questionnaire

Version 1.0

CUSTOMER IDENTIFICATION
Customer Name

Head Quarters Location

Customer Contact

Contact Persons Role

Contact Phone

Contact E- Mail ID

HAS Contact Person

ERP Upgrade Pre-Qualification Questionnaire

1. OBJECTIVE OF UPGRADE

a.

Choose type of Upgrade: (More than one choice can be selected) Technical Functional Strategic

2. SYSTEM LANDSCAPE DETAILS GENERAL SYSTEM INFORMATION

a. b. c. e.
f.

What is your current ERP system? Do you currently have any other application iinstalled? Since when have you been using ERP? ( Go-live date)

Yes No If 'Yes' Specify Version

DD-MM-YYYY Start Date Yes Yes DD-MM-YYYY DD-MM-YYYY End date No Source Target

d. Proposed Timeframe for ERP Upgrade? Please indicate if your system has been upgraded in the past ( If yes, please state the Source & Target releases) Do you use any Country Version / Industry Solutions? Description of your ERP landscape (pl. include any document describing the landscape if available) What are the ERP modules in use? (E.g. Finance, Logistics, HR, Production) Is the system accessed from multiple countries?

No; If 'Yes' Specify

g. h.
i. j.

<<INSERT DOCUMENT HERE >> Yes No Concurrent Users

User Information (Please provide the details for Production Server) k. What languages are used to access SAP? E.g. (English, Spanish, Japanese, Russian, French) l. Are you planning for Unicode conversion along with upgrade?

Named Users

Yes Yes

No No

m. Are you using any Data Archiving?

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ERP Upgrade Pre-Qualification Questionnaire

3. TECHNICAL INFORMATION HARDWARE DETAILS Database Name Oracle a. Database Used DB2 Informix ** SAPDB If the landscape is using heterogeneous databases , please specify DEV QAS PRD MS SQL MaxDB Version

[ USE THIS SPACE TO SPECIFY IF YOU ARE GOING TO CHANGE YOUR CURRENT DATABASE (ANY) TO A NEW ONE ]

Operating System Linux AIX Version

b. Operating System Used

Digital Unix** HP-UX Sun Solaris OS400

If the landscape is using heterogeneous OS , please specify DEV QAS PRD

OS390 Windows Server

[ USE THIS SPACE TO SPECIFY IF YOU ARE GOING TO CHANGE YOUR CURRENT OS (ANY) TO A NEW ONE ]

c.

Interfaces to External or related systems( List Major Sub Systems)

System Size(GB) DEV QA PRD

d. DB Size (in GB)

e. Please indicate if there are any other systems sharing the operating system/ DBMS

Yes

No

f.

Maximum permissible downtime.(in hrs)

[ Approximate downtime can be arrived only after performing an upgrade on a copy of production system during the course of the project]

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ERP Upgrade Pre-Qualification Questionnaire

4. APPLICATION MANAGEMENT INFORMATION

a. b.

Will your ERP system be available on a 24x7 basis Have you configured high availability?(Hardware / DB cluster)

Yes Yes

No No

5. ADDITIONAL HARDWARE DETAILS Type of Server Development Quality Production Test Other(Include Application Servers) ITS Server/EP 6. CONNECTIVITY DETAILS a. Remote connection details [VPN]: *Type of connections used?(both can be chosen if options available) Yes No Model / Make No of CPU / Speed Memory ( In GB) Hard disk storage

b.

Name of Basis / Technology Administrator / Contact Number Hostname / IP Address Client User-id

<Last Name>, <First Name> <+(country code)(Number)> Password OS User-id OS Password

Type of Server Development Quality Production

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