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ORACLE INFORMATION-DRIVEN SUPPORT

Oracle Lifetime Support Policy


Oracle Technology Products

Table of Contents

Oracle Database Releases Oracles Ikan Releases Oracle Collaboration Suite Releases Oracle Beehive Releases Oracle Enterprise Manager Releases Oracles AmberPoint Releases Oracle Rdb and Oracle CODASYL Database Releases Oracle TimesTen In-Memory Database Releases Oracle Berkeley DB (Formerly Sleepycat) Releases Oracle Database Lite Releases Oracle Database Mobile Server Oracle Reliaty Backup Release Oracle Secure Backup Releases Oracle Warehouse Builder Releases Oracles JD Edwards EnterpriseOne Extended Process Integration (XPI) Releases Oracles Auptyma Release Oracles Moniforce Releases Oracle Express Server Release Oracle Gateway Releases Oracles TripleHop Releases Oracle Secure Enterprise Search Oracle Application Express (Formerly HTML DB) Oracle Fail Safe Releases Oracle Application Testing Suite Releases Oracles ClearApp Releases Oracles mValent Releases Oracle Virtual Iron Releases Oracles Secerno Releases Oracle Audit Vault Releases Oracles MySQL Releases Oracles NoSQL Database Releases Oracle Exadata Storage Server Software

4 4 5 5 5 5 6 7 7 8 8 9 9 9 9 10 10 11 11 12 12 13 13 13 14 14 15 15 15 16 16 17

Oracle Technology

Maximize your support investment, unlock the full value of your Oracle products, and control your upgrade strategywith the industrys leading support policy.

Simple, predictable, flexible, and the most comprehensive support policy available, the Oracle Lifetime Support Policy helps drive your business success. Oracles industryleading support policy covers your entire technology environment, from database to middleware to applicationsan industry first, only from Oracle.

Oracles Lifetime Support Policy also puts you in control of your upgrade strategy. Our flexible support policy stages make it easier for you to plan and budget for Oracles exclusive product upgrades. Youll enjoy continued peace of mind, knowing that well always be there to support your business. When its time to upgrade, youll have rights to major product releases, so you can benefit from Oracles technology leadership and keep pace with the world of business.

Expect lifetime support. Expect control of your technology futurewith Oracles Lifetime Support Policy.

Lifetime Support Policy, Coverage for Oracle Technology Products - November, 2011

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Oracle Lifetime Support:


From Five Years to Forever

Oracle Lifetime Support Policy

With Oracle Support, you know up front and with certainty how long your Oracle products are supported. The Lifetime Support Policy provides access to technical experts for as long as you license your Oracle products and consists of three support stages: Premier Support, Extended Support, and Sustaining Support. It delivers maximum value by providing you with rights to major product releases so you can take full advantage of technology and product enhancements. Your technology and your business keep moving forward together. Premier Support provides a standard five-year support policy for Oracle Technology products. You can extend support for an additional three years with Extended Support for specific releases or receive indefinite technical support with Sustaining Support.

Premier Support As an Oracle customer, you can expect the best with Premier Support, our award-winning, nextgeneration support program. Premier Support provides you with maintenance and support for your Oracle Database products for five years from their general availability date. You benefit from Major product and technology releases Technical support My Oracle Support Updates, fixes, security alerts, data fixes, and critical patch updates Tax, legal, and regulatory updates Upgrade scripts Certification with most new third-party products/versions Certification with most new Oracle products

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Extended Support Your technology future is assured with Oracles Extended Support. Extended Support lets you stay competitive, with the freedom to upgrade on your timetable. If you take advantage of Extended Support, it provides you with an extra three years of support for specific Oracle releases for an additional fee. You benefit from Major product and technology releases Technical support My Oracle Support Updates, fixes, security alerts, data fixes, and critical patch updates Tax, legal, and regulatory updates Upgrade scripts Certification with most existing third-party products/versions Certification with most existing Oracle products Extended Support may not include certification with some new third-party products/versions.

Oracle Applications Unlimited: The Choice Is Yours Oracle Applications Unlimited and the Lifetime Support Policy represent our commitment to deliver an Oracle Superior Ownership Experience by protecting and extending your investment through enhancements to the products and solutions you have licensed. Oracle Applications Unlimited gives you the option to do what is best for your business: continue to derive value from your existing applications or upgrade to next-generation Oracle Applications, such as those built on Oracle Fusion Middleware, when it makes business sense. The choice is yours.

Sustaining Support Sustaining Support puts you in control of your upgrade strategy. When Premier Support expires, if you choose not to purchase Extended Support, or when Extended Support expires, Sustaining Support will be available for as long as you license your Oracle products. With Sustaining Support, you receive technical support, including access to our online support tools, knowledgebases, and technical support experts. You benefit from Major product and technology releases Technical support Access to My Oracle Support Fixes, updates, and critical patch updates created during the Premier Support stage Upgrade scripts created during the Premier Support stage Sustaining Support does not include New updates, fixes, security alerts, data fixes, and critical patch updates New tax, legal, and regulatory updates New upgrade scripts Certification with new third-party products/versions Certification with new Oracle products For more specifics on Premier Support, Extended Support, and Sustaining Support, please refer to Oracles Technical Support Policies.

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Oracle Lifetime Support:


Coverage for Oracle Technology Products

Support does not follow the Lifetime Support Policy. Unless otherwise noted, each stage of support is provided through the last day of the month noted on the included charts. For further information regarding specific releases, please refer MyOracle Support.

Oracle Database Releases


Release 8.1.7 9.2 10.1 10.2 11.1 11.2 GA Date Sep 2000 Jul 2002 Jan 2004 Jul 2005 Aug 2007 Sep 2009 Premier Support Ends Dec 2004 Jul 2007 Jan 2009 Jul 2010 Aug 2012 Jan 2015 Extended Support Ends Dec 2006 Jul 2010 Jan 2012 Jul 2013 Aug 2015 Jan 2018 Sustaining Support Ends Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite

For Oracle Database 9.2 a limited bug fix service will be available from Aug 2010 until July 2012. For details please refer to the Technical Support Policies. For Oracle Database 10.2 there will be available an additional 2 years of Severity 1 fixes, August 2013 July 2015 for the Linux Itanium platform. For details please refer to the Technical Support Policies. For more-detailed information on bug fix and patch release policies, please refer to the Error Correction Support Policy on MyOracle Support. For customers with current support contracts running Oracle Database 10gR2, please refer to the Oracle Technical Support Policies for Extended Support fee waiver information.

Oracles Ikan Releases


Release CWD4ALL (All releases) Oracle-Branded Releases Oracle SQL Developer Data Modeler 2.0.0.57.0 Jul 2009 Jul 2014 Jul 2017 Indefinite GA Date Not Available Premier Support Ends Not Available Extended Support Ends Not Available Sustaining Support Ends Aug 2009

Support for all CWD4ALL releases will end August 31, 2009. Customers are advised to use the Oracle-branded product, Oracle SQL Developer Data Modeling.

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Oracle Collaboration Suite Releases


Release 9.0.3 9.0.4 10.1 GA Date Dec 2002 Apr 2004 Aug 2005 Premier Support Ends Oct 2005 Mar 2007 Aug 2010 Extended Support Ends Not Available Not Available Aug 2013 Sustaining Support Ends Not Available Mar 2010 Indefinite

Support retirement dates have already been announced for Oracle Collaboration Suite 9.0. For more-detailed information on bug fix and patch release policies, please refer to the Error Correction Support Policy on MyOracle Support.

Oracle Beehive Releases


Release Beehive 2.0 GA Date Feb 2010 Premier Support Ends Feb 2015 Extended Support Ends Feb 2018 Sustaining Support Ends Indefinite

Oracle Enterprise Manager Releases


Release Enterprise Manager Grid Control 10.1 Enterprise Manager Grid Control 10.2* Enterprise Manager Grid Control 11.1 Enterprise Manager Cloud Control 12.1 GA Date Feb 2004 Oct 2005 Apr 2010 Oct 2011 Premier Support Ends Feb 2009 Nov 2011 Apr 2015 Oct 2016 Extended Support Ends Feb 2012 Nov 2014 Apr 2018 Oct 2019 Sustaining Support Ends Indefinite Indefinite Indefinite Indefinite

Oracle Enterprise Manager 9.2 was bundled within Oracle Database 9.2. Therefore, the support time frames for Oracle Enterprise Manager 9.2 will follow the same support time frames as Oracle Database 9.2. Please see the Oracle Database release table for details. *Please note that Oracle Enterprise Manager 10g R3 (10.2.0.3), 10g R4 (10.2.0.4), and 10g R5 (10.2.0.5) are patchset releases of Oracle Grid Control 10.2 and as such fall under the support time frames for Oracle Grid Control 10.2. For more-detailed information on bug fix and patch release policies, please refer to the Error Correction Support Policy on MyOracle Support.

Oracles AmberPoint Releases


Release AMS 5.0 and Earlier AMS 6.0.5.1 AMS 6.1.4.1 AMS 6.5.3.x SNMP Adapter 1.0.1.1 Datapower Observer 1.0.2.0 GA Date Not Available Feb 2010 Feb 2010 Feb 2010 Feb 2010 Feb 2010 Premier Support Ends Not Available Mar 2012 Mar 2012 Mar 2012 Mar 2012 Mar 2012 Extended Support Ends Not Available Not Available Not Available Not Available Not Available Not Available Sustaining Support Ends Not Available Indefinite Indefinite Indefinite Indefinite Indefinite

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Oracles AmberPoint Releases (Continued)


Release BW Observer 2.2.1.0 Cisco AXG Observer (All Versions) BMC Adapter (All Versions) HPOVO Adapter (All Versions) Internal Tools (All Versions) Jigsaw Tools (All Versions) MOM Adapter (All Versions) SCOM Adapter (All Versions) SiteScope Adapter (All Versions) TEC Adapter (All Versions) Oracle-Branded Releases Oracle Business Transaction Management 6.5.4.x Apr 2010 Apr 2012 Apr 2014 Indefinite GA Date Feb 2010 Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Premier Support Ends Mar 2012 Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Extended Support Ends Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Sustaining Support Ends Indefinite Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available

Note: No Certification will be provided to new OS and 3rd Party products for legacy AmberPoint releases and any AMS 6.0.x, 6.1.x and 6.5.x release not listed will receive indefinite sustaining support.

Oracle Rdb and Oracle CODASYL Database Releases


Release 7.0 7.1 7.2 7.3 GA Date Oct 1996 Jul 2001 Jan 2006 Mar 2011 Premier Support Ends Aug 2007 Dec 2007 Jan 2013 Mar 2016 Extended Support Ends Aug 2009 Dec 2010 Jan 2016 Mar 2019 Sustaining Support Ends Indefinite Indefinite Indefinite Indefinite

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Oracle TimesTen In-Memory Database Releases


Release 5.0 5.1 6.0 7.0 11.2.1 GA Date Nov 2003 Oct 2004 Sep 2005 Feb 2007 May 2009 Premier Support Ends Nov 2005 Oct 2006 Sep 2008 Feb 2012 May 2014 Extended Support Ends Not Available Not Available Sep 2009 Feb 2015 May 2017 Sustaining Support Ends Not Available Not Available Indefinite Indefinite Indefinite

The releases of the Oracle Database Enterprise Edition Option In-Memory Database Cache will follow the same support timeframe as the associated Oracle TimesTen In-Memory Database releases

Oracle Berkeley DB (Formerly Sleepycat) Releases


Release 3.1.14 3.1.17 3.2.9 3.3.11 4.0.14 4.1.25 4.2.52 4.3.29 4.4.20 4.5 4.6.21 4.7.25 4.8.30 Berkeley DB 11.2.5.0 Berkeley DB 11.2.5.1 Berkeley DB 11.2.5.2 Berkeley DB XML 1.2.1 Berkeley DB XML 2.0.9 Berkeley DB XML 2.1.8 Berkeley DB XML 2.2.13 Berkeley DB XML 2.3 GA Date Jun 2000 Aug 2000 Jan 2001 July 2001 Dec 2001 Sep 2002 Nov 2003 Nov 2004 Nov 2005 Sep 2006 Nov 2007 May 2008 Apr 2010 Nov 2010 Jan 2011 Jun 2011 Feb 2004 Jan 2005 May 2005 Jan 2006 Jan 2007 Premier Support Ends Dec 2006 Dec 2006 Dec 2006 Dec 2007 Dec 2008 Dec 2008 Dec 2008 Dec 2009 Dec 2010 Sep 2011 Nov 2012 May 2013 Apr 2015 Nov 2015 Jan 2016 Jun 2016 Dec 2007 Dec 2008 Dec 2008 Jan 2009 Jan 2012 Extended Support Ends Dec 2007 Dec 2007 Dec 2007 Dec 2010 Dec 2011 Dec 2011 Dec 2011 Dec 2012 Dec 2013 Sep 2014 Nov 2015 May 2016 Apr 2018 Nov 2018 Jan 2019 Jun 2019 Dec 2010 Dec 2011 Dec 2011 Jan 2012 Jan 2015 Sustaining Support Ends Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Oracle Berkeley DB (Formerly Sleepycat) Releases


Release Berkeley DB XML 2.4 Berkeley DB XML 11.2.2.5 Berkeley DB Java Edition 1.7.1 Berkeley DB Java Edition 2.0.42 Berkeley DB Java Edition 2.0.54 Berkeley DB Java Edition 2.0.90 Berkeley DB Java Edition 2.1.30 Berkeley DB Java Edition 3.0.11 Berkeley DB Java Edition 3.1.0 Berkeley DB Java Edition 3.1.25 Berkeley DB Java Edition 3.2 Berkeley DB Java Edition 3.3 Berkeley DB Java Edition 4.0 Berkeley DB Java Edition 11.2.4.1 GA Date Apr 2008 Aug 2009 Feb 2005 Jun 2005 Jul 2005 Nov 2005 Jan 2006 May 2006 Sep 2006 Oct 2006 Dec 2006 Jun 2008 Dec 2009 Nov 2010 Premier Support Ends Apr 2013 Aug 2014 Feb 2008 Jun 2008 Jul 2008 Nov 2008 Jan 2011 May 2011 Sep 2011 Oct 2011 Dec 2011 Jun 2013 Dec 2014 Nov 2015 Extended Support Ends Apr 2016 Aug 2017 Not Available Jun 2010 Jul 2010 Nov 2010 Jan 2014 May 2014 Sep 2014 Oct 2014 Dec 2014 Jun 2016 Dec 2017 Nov 2018 Sustaining Support Ends Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite

Older releases of Oracle Berkeley DB, Oracle Berkeley DB XML, and Oracle Berkeley DB Java Edition not listed will receive indefinite Sustaining Support.

Oracle Database Lite Releases


Release 10.0 10.2 10.3 GA Date Jul 2004 Sep 2005 Apr 2007 Premier Support Ends Dec 2008 Dec 2009 Dec 2012 Extended Support Ends Dec 2010 Dec 2011 Dec 2015 Sustaining Support Ends Indefinite Indefinite Indefinite

Oracle Database Lite releases will follow the support time frames for the most recent Oracle Fusion Middleware version for which the Oracle Database Lite release is certified. For Oracle products which require or embed Oracle Database Lite (for example Oracle Mobile Field Service and Oracle E-Business Suite), Oracle Database Lite will be supported according to the support schedule of those products, even if the support dates extend beyond those for Oracle Database Lite support.

Oracle Database Mobile Server


Release 11.1 GA Date Oct 2011 Premier Support Ends Oct 2016 Extended Support Ends Oct 2019 Sustaining Support Ends Indefinite

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Oracle Reliaty Backup Release


Release 3.1.3.x Customers should plan to migrate to Oracle Secure Backup 10.1. GA Date Not Available Premier Support Ends Aug 2007 Extended Support Ends Not Available Sustaining Support Ends Not Available

Oracle Secure Backup Releases


Release 10.1 10.2 10.3 GA Date Apr 2006 Nov 2007 Jun 2009 Premier Support Ends Dec 2008 May 2010 Dec 2012 Extended Support Ends Not Available Not Available Not Available Sustaining Support Ends Indefinite Indefinite Indefinite

Oracle Warehouse Builder Releases


Release 9.2 10.1 GA Date Jul 2003 Apr 2004 Premier Support Ends Oct 2007 Jul 2007 Extended Support Ends Not Available Not Available Sustaining Support Ends Oct 2010 Jul 2010

As of 10gR2 (10.2) Oracle Warehouse Builder(OWB) ships as a part of the Database release. So from 10.2 onwards the lifecycle dates for OWB will be the same as for the Database release it ships with.

Oracles JD Edwards EnterpriseOne Extended Process Integration (XPI) Releases


Release 8.92 8.94 GA Date Dec 2003 Dec 2004 Premier Support Ends Jun 2008 Dec 2008 Extended Support Ends Not Available Not Available Sustaining Support Ends Not Available Not Available

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Oracles Auptyma Release


Release Java Application Monitoring (All Releases) GA Date Dec 2005 Premier Support Ends Jan 2008 Extended Support Ends Jan 2008 Sustaining Support Ends Not Available

Support for all legacy Auptyma products ended on January 31, 2008. Customers are advised to upgrade to the Oracle-branded product, Oracle Enterprise Manager 10gR4 (10.2.0.4).

Oracles Moniforce Releases


Release UXinsight 4.3x UXinsight 4.4 webProbe 3.2.x 32bit webProbe 3.6.x (32 and 64 bit) webProbe 3.6.4 64bit webSensor Enterprise 3.2.x 32bit webSensor Enterprise 3.6.x (32 and 64 bit) webSensor Enterprise 3.6.4 64bit webSensor Commerce 3.2.x 32bit webSensor Commerce 3.6.x (32 and 64 bit) webSensor Commerce 3.6.4 64bit webAlarm Oracle-Branded Releases Oracle Real User Experience Insight 4.4.1 Oracle Real User Experience Insight 4.5.x Oracle Real User Experience Insight 6.0.x Oracle Real User Experience Insight 6.5.x Mar 2008 Sep 2008 Nov 2009 Apr 2010 Dec 2009 Sep 2010 Nov 2011 Apr 2012 Dec 2010 Sep 2012 Nov 2013 Apr 2014 Dec 2011 Indefinite Indefinite Indefinite GA Date Oct 2007 Feb 2008 Jun 2005 Jun 2007 Jan 2008 Jun 2005 Jun 2007 Jan 2008 Jun 2005 Jun 2007 Jan 2008 Not Available Premier Support Ends Jun 2008 Dec 2008 Not Available Not Available Dec 2009 Not Available Not Available Dec 2009 Not Available Not Available Jan 2009 Jan 2009 Extended Support Ends Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Jan 2009 Jan 2009 Sustaining Support Ends Not Available Not Available Dec 2010 Dec 2010 Dec 2010 Dec 2010 Dec 2010 Dec 2010 Not Available Not Available Jan 2009 Jan 2009

The migration path for webAlarm is to use Oracles existing service-level monitoring solution.

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Oracle Express Server Release


Release Oracle Express Server 6.3.4 GA Date Jul 2002 Network Support Ends Dec 2007 Extended Support Ends Not Available Sustaining Support Ends Dec 2010

Oracle Gateway Releases


Release GA Date Premier Support Ends Extended Support Ends Sustaining Support Ends

Oracle Gateway Release 9.2


Oracle Access Manager for AS/400 9.2 Oracle Transparent Gateway for DB2/400 9.2 Oracle Transparent Gateway for DRDA 9.2 Oracle Procedural Gateway for APPC 9.2 Oracle Procedural Gateway for IBM MQ Series 9.2 Oracle Transparent Gateway for DB2 9.2 Jul 2002 Jul 2002 Jul 2002 Jul 2002 Jul 2002 Jul 2002 Jul 2007 Jul 2007 Jul 2007 Jul 2007 Jul 2007 Jul 2007 Not Available Not Available Not Available Not Available Not Available Not Available Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite

Oracle Gateway Release 10.1


Oracle Access Manager for AS/400 10.1 Oracle Transparent Gateway for DB2/400 10.1 Oracle Transparent Gateway for DRDA 10.1 Oracle Procedural Gateway for APPC 10.1 Oracle Transparent Gateway for DB2 10.1 Jan 2004 Jan 2004 Jan 2004 Jan 2004 Jan 2004 Jan 2009 Jan 2009 Jan 2009 Jan 2009 Jan 2009 Not Available Not Available Not Available Not Available Not Available Indefinite Indefinite Indefinite Indefinite Indefinite

Oracle Gateway Release 10.2


Oracle Access Manager for AS/400 10.2 Oracle Transparent Gateway for DB2/400 10.2 Oracle Transparent Gateway for DRDA 10.2 Oracle Procedural Gateway for APPC 10.2 Oracle Procedural Gateway for WebSphere MQ 10.2 Oracle Transparent Gateway for DB2 10.2 Jul 2005 Jul 2005 Jul 2005 Jul 2005 Jul 2005 Jul 2005 Jul 2010 Jul 2010 Jul 2010 Jul 2010 Jul 2010 Jul 2011 Not Available Not Available Not Available Not Available Not Available Not Available Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite

Oracle Gateway Release 11.1


Oracle Database Gateway for Websphere MQ 11.1 Oracle Database Gateway for APPC 11.1 Oracle Database Gateway for DRDA 11.1 Oracle Database Gateway for VSAM 11.1 Oracle Database Gateway for IMS 11.1 Oracle Database Gateway for Adabas 11.1 Oracle Database Gateway for SQL Server 11.1 Aug 2007 Aug 2007 Aug 2007 Aug 2007 Aug 2007 Aug 2007 Aug 2007 Aug 2012 Aug 2012 Aug 2012 Aug 2012 Aug 2012 Aug 2012 Aug 2012 Aug 2015 Aug 2015 Aug 2015 Aug 2015 Aug 2015 Aug 2015 Aug 2015 Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite

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Oracle Gateway Releases (Continued)


Release Oracle Database Gateway for Teradata 11.1 Oracle Database Gateway for Informix 11.1 Oracle Database Gateway for Sybase 11.1 GA Date Aug 2007 Aug 2007 Aug 2007 Premier Support Ends Aug 2012 Aug 2012 Aug 2012 Extended Support Ends Aug 2015 Aug 2015 Aug 2015 Sustaining Support Ends Indefinite Indefinite Indefinite

Oracle Gateway Release 11.2


Oracle Database Gateway for Websphere MQ 11.2 Oracle Database Gateway for APPC 11.2 Oracle Database Gateway for DRDA 11.2 Oracle Database Gateway for VSAM 11.2 Oracle Database Gateway for IMS 11.2 Oracle Database Gateway for Adabas 11.2 Oracle Database Gateway for SQL Server 11.2 Oracle Database Gateway for Teradata 11.2 Oracle Database Gateway for Informix 11.2 Oracle Database Gateway for Sybase 11.2
*

Sep 2009 Sep 2009 Sep 2009 Sep 2009 Sep 2009 Sep 2009 Sep 2009 Sep 2009 Sep 2009 Sep 2009

Jan 2015 Jan 2015 Jan 2015 Jan 2015 Jan 2015 Jan 2015 Jan 2015 Jan 2015 Jan 2015 Jan 2015

Jan 2018 Jan 2018 Jan 2018 Jan 2018 Jan 2018 Jan 2018 Jan 2018 Jan 2018 Jan 2018 Jan 2018

Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite

Oracle Access Manager for AS/400 10.2 is the terminal release Transparent Gateway for DB2/400 10.2 is the terminal release, customers should migrate to Oracle Database gateway for DRDA

** Oracle

Oracles TripleHop Releases


Release MatchPoint 2.x MatchPoint 3.x GA Date Jun 2002 Oct 2003 Premier Support Ends Not Available Not Available Extended Support Ends Not Available Not Available Sustaining Support Ends Not Available Sep 2008

Customers should plan to migrate to Oracle Secure Enterprise Search 10.1.8.x.

Oracle Secure Enterprise Search


Release Secure Enterprise Search 10.1.8 GA Date Apr 2007 Premier Support Ends Jan 2012 Extended Support Ends Not Available Sustaining Support Ends Indefinite

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Oracle Application Express (Formerly HTML DB)


Release 1.6 2.0 2.2 3.0 3.1 3.2 4.0 4.1 GA Date Jul 2005 Sep 2005 Aug 2006 Mar 2007 Feb 2008 Feb 2009 Jun 2010 Aug 2011 Premier Support Ends Dec 2008 Dec 2008 Aug 2009 Mar 2010 Feb 2011 Feb 2012 Jun 2015 Aug 2016 Extended Support Ends Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Sustaining Support Ends Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite

Oracle Fail Safe Releases


Release Oracle Fail Safe 3.3.2 Oracle Fail Safe 3.3.3 Oracle Fail Safe 3.3.4 Oracle Fail Safe 3.4.1 Oracle Fail Safe 3.4.2 GA Date Nov 2002 Apr 2004 Nov 2005 Aug 2007 Sep 2009 Premier Support Ends Jul 2007 Mar 2009 Jul 2010 Aug 2012 Jan 2015 Extended Support Ends Not Available Not Available Not Available Aug 2015 Jan 2018 Sustaining Support Ends Indefinite Indefinite Indefinite Indefinite Indefinite

Oracle Application Testing Suite Releases


Legacy Releases e-TEST suite 5.x and earlier e-TEST suite 6.x e-TEST suite 7.x e-TEST suite 8.0 e-TEST suite 8.1 e-TEST suite 8.2 Oracle Branded Releases Oracle Application Testing Suite 8.3 Oracle Application Testing Suite 8.4 Oracle Application Testing Suite 8.5 Oracle Application Testing Suite 9.0 Jun 2008 Sep 2008 Jan 2009 Sep 2009 Jun 2010 Sep 2010 Jan 2011 Sep 2011 Jun 2012 Sep 2012 Jan 2013 Sep 2013 Indefinite Indefinite Indefinite Indefinite GA Date Not Available Not Available Not Available Mar 2005 Jun 2006 Apr 2007 Premier Support Ends Not Available Not Available Not Available Not Available Not Available Not Available Extended Support Ends Not Available Not Available Not Available Not Available Not Available Not Available Sustaining Support Ends Not Available Not Available Not Available Not Available Not Available Jun 2009

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Oracles ClearApp Releases


Release Acsera Manager 5.1 QuickVision 6.0 QuickVision 6.1 QuickVision 7.0 QuickVision 7.5 Oracle-Branded Releases Oracle Composite Application Monitor and Modeler 10.2.0.4 Nov 2008 Oct 2010 Oct 2013 Indefinite GA Date Not Available Not Available Not Available Not Available Sep 2008 Premier Support Ends Not Available Not Available Not Available Dec 2009 Dec 2010 Extended Support Ends Not Available Not Available Not Available Dec 2010 Dec 2011 Sustaining Support Ends Not Available Jun 2010 Indefinite Indefinite Indefinite

The migration path for QuickVision 7.5 is to use Oracle Composite Application Monitor and Modeler. Oracle Composite Application Monitor and Modeler is part of Oracle Grid Control release 10.2.x. To be eligible for Premier Support and Extended Support coverage, a mandatory patch for QuickVision 7.0 must be applied.

Oracles mValent Releases


Release mValent Integrity 3.x and earlier mValent Integrity 4.0 mValent Integrity 4.1.x mValent Integrity 4.2.x mValent Integrity 5.0.x mValent Integrity 5.1.x mValent Integrity 5.2.x mValent Integrity 5.3.x GA Date Jan 2006 Jan 2006 Jan 2006 Dec 2007 Dec 2007 Sep 2008 Dec 2008 Feb 2009 Premier Support Ends Not Available Not Available Not Available Not Available Not Available Not Available Not Available Dec 2011 Extended Support Ends Not Available Not Available Not Available Not Available Not Available Not Available Not Available Dec 2013 Sustaining Support Ends Not Available Not Available Not Available Not Available Dec 2011 Dec 2011 Dec 2012 Indefinite

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Oracle Virtual Iron Releases


Release Virtual Iron Extended Enterprise Edition and Virtual Iron Enterprise Edition 4.0.4 and earlier Virtual Iron Extended Enterprise Edition and Virtual Iron Enterprise Edition 4.0.5 Virtual Iron Extended Enterprise Edition and Virtual Iron Enterprise Edition 4.1.4 Virtual Iron Extended Enterprise Edition and Virtual Iron Enterprise Edition 4.2.9 Virtual Iron Extended Enterprise Edition and Virtual Iron Enterprise Edition 4.2.11 Virtual Iron Extended Enterprise Edition and Virtual Iron Enterprise Edition 4.2.13 Virtual Iron Extended Enterprise Edition and Virtual Iron Enterprise Edition 4.2.14 Virtual Iron Extended Enterprise Edition and Virtual Iron Enterprise Edition 4.3.8 Virtual Iron Extended Enterprise Edition 4.4.13 Virtual Iron Extended Enterprise Edition 4.4.15 Virtual Iron Extended Enterprise Edition 4.5.13 Virtual Iron Extended Enterprise Edition 4.5.16 GA Date Sep 2007 Sep 2007 Oct 2007 Dec 2007 Jan 2008 Jan 2008 Feb 2008 Apr 2008 Sep 2008 Oct 2008 Jan 2009 Feb 2009 Premier Support Ends Not Availalble Not Availalble Not Availalble Not Availalble Not Availalble Not Availalble Not Availalble Not Availalble Sep 2009 Oct 2009 Jan 2010 Feb 2010 Extended Support Ends Not Availalble Not Availalble Not Availalble Not Availalble Not Availalble Not Availalble Not Availalble Not Availalble Not Availalble Not Availalble Not Availalble Not Availalble Sustaining Support Ends Not Availalble Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite Indefinite

Oracles Secerno Releases


Release Previous Secerno Releases GA Date Various Premier Support Ends Jan 2012 Extended Support Ends Not Available Sustaining Support Ends Indefinite

Oracle Audit Vault Releases


Release Oracle Audit Vault 10.2.3 GA Date Jun 2008 Premier Support Ends Jun 2013 Extended Support Ends Not Available Sustaining Support Ends Indefinite

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Oracles MySQL Releases


Release MySQL Database 5.0 MySQL Database 5.1 MySQL Database 5.5 MySQL Cluster 6 MySQL Cluster 7 GA Date Oct 2005 Dec 2008 Dec 2010 Aug 2007 Apr 2009 Premier Support End Dec 2011 Dec 2013 Dec 2015 Mar 2013 Apr 2014 Extended Support End Not Available Not Available Dec 2018 Not Available Not Available Sustaining Support End Indefinite Indefinite Indefinite Indefinite Indefinite

Oracles NoSQL Database Releases


Release 11.2.1 GA Date Oct 2011 Premier Support End Oct 2016 Extended Support End Oct 2019 Sustaining Support End Indefinite

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Oracle Lifetime Support:


Coverage for Oracle Exadata Storage Server Software

Oracle Exadata Storage Server Software


Release 11.1.x 11.2.x GA Date Sep 2008 Sep 2009 Premier Support Ends Sep 2013 Sep 2014 Extended Support Ends Not Available Sep 2017 Sustaining Support Ends Indefinite Indefinite

Lifetime Support Policy, Coverage for Oracle Technology Products November, 2011

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Lifetime Support Policy:


Our Commitment to Deliver a Superior Ownership Experience

Now, you can have even greater peace of mind knowing that your business strategy is driving your upgrade strategy with more control, more choice, and more certainty. It all amounts to an Oracle Superior Ownership Experienceavailable only with the industrys most advanced support offering, Oracle Lifetime Support.

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For more information on the Oracle Lifetime Support Policy, please visit oracle.com/support
This document is for informational purposes only and may not be incorporated into a contract. Technical Support Services are provided in accordance with Oracles Technical Support Policies, which can be accessed at oracle.com/support/policies.html Oracle is under no obligation to develop any future programs or functionality.

Copyright 2010, Oracle and/or its affiliates. All rights reserved. Published in the U.S.A. This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. Intel and IntelXeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. UNIX is a registered trademark licensed through X/Open Company, Ltd.