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James Smith 8 Hayes St San Rafael, CA 94901 February 22, 2012 Alex Gold 123 Sunny Lane San

Rafael, CA 94901 Dear Alex Gold: The purpose of this letter is to notify you that the lock on the front door of the apartment has been tampered with and is no longer operable. I contacted you on February 08, 2012. It has now been 14 days without any action on your part. You assured me that you would replace the lock and I would receive a new key. The Lease contains the following relevant terms: Safety is a priority. Please take steps to correct this problem as soon as possible. If you do not respond within 2 days, I may take action to pursue my rights under the terms of our lease or any other applicable law. Please contact me if you have any questions or need additional information. I can be contacted by phone at (415)435-4568 or (415)469-2342.

Sincerely,

James Smith

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