Interns Profile of Interns 2009

School of Good Governance & Policy Analysis, Bhopal
Interns of MBA Programme (Summer Internship Programme 2009)

S. No 1 Intern's Name Shri. Abhinaya Agrawal, IIT Kanpur Qualification, Name of Past Institute B.E. (Mech.), NIT Surat Department assigned & Mentors Shri Ajit Kesari, Commissioner, Food, Civil Supplies and Consumer Protection Work / Study assigned
Study on Consumer Right protection and Awareness Policies. Executive Summary
Shri. Reetam Biswas, IIT Kanpur
B.E. (Chem. Engg.), Jadavpur University, Kolkata
Shri Vivek Agarwal, MD, Shri. M.M .Nagar, Commercial Manager, Food, Civil Supplies and Consumer Protection
MP Warehousing and Logistics CorporationWarehousing best practices with Focus on logistics hub at Pawarkheda, Hoshangabad. Executive Summary MP State Civil Supplies Corporation Ltd.- A Critical Study of Present Procurement and Supply Management of PDS. Executive Summary
Shri. Nimesh R. Bhimrav, IIM - Indore
BE, Mtech (Elect. & Tele. Commu.), Mumbai University
Shri. K.K. Shrivastava, Sr. AO, Food, Civil Supplies and Consumer Protection
Shri. Shuaib Ahmad, IIT Kanpur
B.Tech (Mech.), MANIT, Bhopal
Shri Waseem Akhtar, Commissioner, Shri R. K. Dave, Chief Land Acquisition Officer, MP Housing Board
Study of the Various Projects and Suggest Measures for Improvement in Functioning of the Board. Executive Summary A Study of Effectiveness of Environment Planning and Coordination Organization (EPCO) Executive Summary MP Rural Road Development Agency: Management perspectives & timely completion of rural road project. Executive Summary
Ms. Jyoti Bala, IIT Kanpur
B.Tech (Chem. & Bio- Engg.), NIT, Jalandhar
Mrs Deepti Gaur Mukergee, ED, Housing & Environment
Shri. Bappaditya Roy, IIT Kanpur
BE (Civil Engg.), Jadavpur University, Kolkatta
Shri Shailendra Singh, CEO, Shri MK Acharya GM, Panchayat & Rural Development
School of Good Governance & Policy Analysis, Bhopal - Summer Internship Programme 2009
S. No 7
Intern's Name Shri. Minesh Dineshbhai Patel, IIT Kanpur
Qualification, Name of Past Institute B.E.( IT), Gujarat University, Ahemdabad
Department assigned & Mentors Shri AS Ahlawat, Shri KVS Nair, APO, Shri Rajeev Saxena Shri Raman Wadhwa Panchayat & Rural Development
Work / Study assigned
Comparative study of Swarnjayanti Gram Swarogar Yogana (SGSY), MP-RLP & MPDPIP Executive Summary
Shri. Manoj K. Verma, IIM - Indore
B.Tech (CS) College of Technology, Govind Ballabh Pant Universiy, Pantnagar BE (CS), Pune University -MIT Pune
Shri A.K. Singh, Jt. Commissioner, NREGA, Panchayat & Rural Development
Impact analysis of National Rural Employment Guarantee Scheme (NREGS) Executive Summary Animal Husbandry Department: TELEVAT: ICT enabled veterinary services at doorsteps of villagers. Executive Summary
Shri. Suresh Kadam, IIT Kanpur
Dr R.K. Sharma, US & CIO, Animal Husbandry Dept., Supported by Information Technology Dept.
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Shri. Amit Kumar Pal, IIT - Kanpur
B.Tech (CS), Manit Allahabad
Shri Vinay Thakkar, ACIO, Tribal Welfare Dept., Supported by Information Technology Dept.
Preparation of DPR for the deployment of IT in Tribal Welfare Department (Hostel and Ashram Management System) Executive Summary Study the Working of Department and Suggest Improvements and ways of Increasing the Royalty. Executive Summary Impact Analysis of Ladli Laxmi Yojna and Project Muskan. Executive Summary
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Shri. Arun Kumar, IIT Kanpur
B.Tech (Metallurgy), Punjab Engineering College, Chandigarh B.Tech (Elect. & Comm.), YMCA Institute of Engineering Faridabad Btech (Mech.) MANIT, Bhopal
Shri R.K. Sharma, Director, Mineral Resource Dept.
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Shri. Sandeep Ahuja, IIT Kanpur
Shri. Praveen Gangrade, Jt. Director, Women & Child Development
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Shri. Achal Mandaokar, IIM - Indore
Shri. Praveen Gangrade, Jt. Director, Women & Child Development
Impact Analysis Project Shaktimaan Executive Summary
of
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Shri. Rakesh R., IIT Kanpur
B.Tech (Elect. & Comm.), Govt Engg. College, Trissur, Kerala
Shri. Neeraj Dubey Addl. Dir., Shri Kumar Saurabh, SPM, Public Health & Family Welfare Department
National Rural Health Mission (NRHM) Introducing National Health Accounts (NHA) system in MP. Executive Summary
S. No 15
Intern's Name Shri. Darpan Aggarwal, IIT - Kanpur
Qualification, Name of Past Institute B.E. (Prod. & Industrial Tech.), Delhi College of Engineering
Department assigned & Mentors Shri. Deepak Khandekar, Commissioner, Shri AN Sarkar, Shri A Solanki Industries Directorate
Work / Study assigned
A critical Study of Four Units of Industries Directorate. Executive Summary
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Shri. Rahul Soni, IIM Indore
BE (CS) SGSITS, Indore, RGPV
Shri Akhilesh Argal, Director (Gov.), SGPA
Analytical Study of the Ideas Posted on the website "www.ideasforcm.in". Executive Summary A Framework for Knowledge Management strategies for Government of Madhya Pradesh with specific reference to Knowledge and Information Repository (KAIR) Executive Summary SWOT analysis of the current structure of Joint Forest Management (JFM), social issues and proposal for reforms at policy level with special reference to Harda District. Executive Summary
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Shri. Siddharth Barhat, IIM Indore
BTech (E&CE) RFEC, Faridabad
Dr. U.C. Pandey, Director (KM), Shri Saurabh Bansal, Programme Coordinator (KM), SGPA
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Shri. Pramod Upadhyay, IIFM-Bhopal
B.C.A., M.A. Barkutullah University, Bhopal
Shri. Ravindra Nath Saxena, APCCF, Forest Department
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Shri. Pramendra Singh, IIFMBhopal
BTech (Biotech.), VIT Vellore TN
Shri. Ravindra Nath Saxena, APCCF, Forest Department
Functioning of FDAs and development of business plan for SMEs Executive Summary
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Shri. Sharad Bangari, IIFM-Bhopal
B.U.Sc. & A.H., G.B.P.U.A.T. Pantnagar
Dr. A.K. Singh, CCF (Development), Forest Department
Critical Analysis of Rehti N.T.F.P. Enterprise Model and to form a improved model for Forest Department. Executive Summary
Study on Consumer Right Protection and Awareness Policies

Abhinaya Agrawal, MBA Programme, IIT Kanpur Mentor: Shri. Ajit Kesari, Commissioner, Department of Food, Civil Supplies and Consumer Protection
Executive Summary Consumers play an important role in the growth of an economy. Government needs to develop policies for consumer satisfaction and welfare. Hence it is necessary to understand their problems and provide solutions. This project report gives the necessary steps which can help in consumer welfare. In order to provide a policy framework for the government a research study on consumer rights has been conducted. After analysing the various rights provided by the government to the consumers, the objective framework has been defined. Broadly based on six consumer rights following five objectives has been determined for the government to work upon: Bringing standardisation to a wider array of products. Quantification of standards for products. Helping consumers making an informed choice by : o Making Standards by which consumer can compare product and services. o Consumer Guidance with the help of consumer help line and other mechanisms. Enforcement of the law through grievance handling mechanisms like : o Forums o Consumer Help Centre o Pre-trial mediations Giving consumers the freedom of competitive prices. More use of IT and web enabled services to solve consumer problems. The report focuses upon the various steps which can be used to achieve the above objectives. A study is performed on the existing framework of the government and recommendations are made based upon them to further enhance the system and better achieve these objectives. The first being standard formulation. Standards like ISI, Agmark, and Hallmark already exist in system. But there are lot of fields which are left behind and can be beneficial for consumers in order to protect their right of safety. A critical study is performed on the other fields where government can play an active role to bring standardisation on a larger scale. The role of regulatory bodies in standard formulation has been analysed. A study has been performed on the existing regulatory bodies working in the country and the problems associated with them. Ignorance of consumers has been identified as a major drawback. In order to develop awareness among the consumers recommendation is made regarding quantification of standards and comparisons of product. Some private agencies working in the field of
comparison of products has been analysed. Recommendation is made how government can take it a step further and can help consumers in making an informed choice. Idea of Banners and a dedicated website is also proposed which can help government to better keep the consumers informed. Consumer Helpline, a new initiative of the government is also analysed. The project is in its incubation stage. Recommendations for the new project are made based on the problems existing with the national consumer helpline. In order to provide consumers with their right to redress, a study is done on consumer courts existing in the state. Consumer Courts problems and their implications has been analyzed based on consumer reviews and report. Recommendations are made to increase their efficiency and increase consumer satisfaction. Further the role of consumers in the current scenario has been defined. Recommendations on responsibility towards safe water disposal and to endorse safer products are made. Role of IT and web enabled services has been intertwined in the report to achieve the desired objectives. A study is done on the working of other governments and recommendations are made on what can be implemented in our country. Thus the report provides a glimpse of existing consumer norms and the methods to improve them.
Warehousing Best Practices with Focus on Logistics Hub at Powarkheda, Hoshangabad

Reetam Biswas, MBA Programme, IIT Kanpur Mentor: Shri. M M Nagar, Commercial Manager Department of Food, Civil Supplies and Consumer Protection
Focus of study Wastage of food grains have been one of the major factors plaguing the Indian food market for quite some time. It has been estimated that about 0 to 5% of actual production levels of food grains and horticultural produce are wasted every year due to paucity of proper storage facilities and good logistics. Moreover increased facilities in logistics and storage houses will facilitate better markets and revenues for food grains and horticultural produce in Madhya Pradesh. Logistics costs for almost 13-15% of the actual production costs in any segment (food grains or other notified commodities) and improvement of logistics can save almost 25% of the total logistics costs. In this perspective I have mainly studied on the best practices on warehousing and the features that can be included in the upcoming project of logistics hub at Powarkheda in Hoshangabad district of Madhya Pradesh. Apart from the warehousing aspects, the proposal for building up the logistics hub at Powarkheda also include building up a Container Yard or a Inland Container Depot, Container Freight System or basically a customs bonded warehouse, a fully functional mandi, processing facilities for both agricultural and horticultural produce and cold storage facilities. In this paper I have mainly studied on the warehousing practices, features of ICD and some drawbacks of mandi operations Methodology Adopted For this study, as a secondary source of data I have been referring to the various websites and web portals and research papers for obtaining information on the various aspects as mentioned above like warehousing, ICD etc. I am also indebted to my mentor, Mr. M M Nagar, Secretariat and Commercial Manager, MPWLC, for giving valuable insights regarding the functioning of warehousing as well as on the developments of the logistics hub at Powarkheda. Primary research also includes data collection from the office regarding the production levels and market demands as well as visits to various warehouses under MPWLC like Itarsi and Hoshangabad, Mandideep complex of Container Corporation of India, ITC office in MP Nagar for studying about the practices adopted for the successful e-Choupal scheme etc. Fact Findings and Recommendations Various other types of storage have come up which are much more effective compared to traditional go-down storage. A comparative study between the alternative forms is given in the table as follows:
Parameters
Go-down storage
Silo storage
Rack system Most Expensive (about 22.5 times of conventional go-down storage)
Cost (inclusive of About 10% more Minimum operating costs) than Silo storage
Space Utilization
Lowest
Maximum if utilized More than godown to full capacity storage. Can be stored in layers up to a height of 16 m increasing space by 60 %. More effective compared to godown storage but less than silo; treatment more uniform thus reducing costs
Chemical treatment
Depends upon Most easy; stack position; not treatment done at uniform single go saving both cost and Present
Multi commodity effectiveness
No; deposits by More effective than go down multiple depositors storage. cannot be mixed; thus chances of reduced space utilization
Thus on the basis of this if bulk storage of food grains is ensured by FCI for sufficient quantity (approx 2 million MT) the silo storage can be accommodated otherwise racked system is preferable which will ensure that multiple deposits problem can be handled. Mechanized rack system with all its modern equipments can also be implemented in any of the existing warehouses under MPWLC as a pilot experiment to better understand the pros and cons of the system. This will ensure that any operational deficiencies in rack system can be overcome in the final project. Freight services via railways tends to be much cheaper (around 40-50% less) compared to freight services via road. So more emphasis should be given on increasing railway traffic thus benefitting the organization as well as the producers and distributors. There is much demand for refrigerated vans for transportation of fruits and vegetables. So introduction of such services through railways will be economically and logically a viable option. Freight express carriers running @ 100 kph for a load of around 4500 MT will decrease the turnaround time and increase revenues by as much as 24 %. There is not much scope in domestic market for containers. Because the major commodities that are likely to be handled are soybean DOC, wheat and rice apart from others, containerization will be a costly proposition domestically. Containers will be mostly used for exports imports section. Use of Radio Frequency Ids will be solely at the discretion of the exporters. It has been observed that the transaction costs at a traditional Mandi site are much higher compared to the schemes operated by ITC (e- Choupal scheme). The excess transactions costs are almost in the range of 30-40% thus giving poorer yields to the farmers. So operational functions at Mandi needs to be looked upon in details in order to become more competitive. 7
A Critical Study of Present Procurement and Supply Management of PDS

Nimesh R. Bhimrav, MBA Programme, IIM Indore Mentor: Shri. K.K. Shrivastava, Sr. AO, MP State Civil Supplies Corporation Ltd. Food, Civil Supplies and Consumer Protection Department
Executive Summery The major focus of this study is to analyse the present procurement and public distribution system in Madhya Pradesh, identify shortcomings and suggest suitable measures to be undertaken to make the system more transparent and more efficient. Procurement Shortcomings At Purchase Level Inappropriate Identifications of farmers selling the Food grains Problem of late Payment At Procurement Centres Gunny bags shortage Non-lifting of food items in time from the procurement centres At Storage Point Insufficient Storage capacity and improper Storage condition at Storage Centres Inadequate number of staff members Problem linked with the 1% moisture gain condition At Milling Point Inadequate Milling capacity in Madhya Pradesh State Shorter time limit given by GOI for milling process Alteration of good quality rice with bad quality rice Public Distribution System According to a report of the Planning Commission, Madhya Pradesh is a state with substantial leakages in PDS. Shortcomings At Consumer Related Level Errors of wrong exclusion Errors of wrong inclusion Selling of food items in open market by consumer At Fps Level Low coverage of fair-price shops under the PDS Bogus ration cards Poor quality of supplies Unavailability of ration at FPS
Wrong register entries, hike in actual rates, weights & measurement problems
In Overall PDS Channel Time occupied in distribution of food items from issue centres to FPS Shortage of food items and transportation problem Coalition between FPS owners, leads and officials Financial and Accounting arrangements Shortcomings Delay in payment due to variation in differential amount between provisional and final economic cost sheets at GOI /State level Non Provision of interest charges due to the procedural delay in advanced subsidy with GOI Inadequate Storage period given by GOI for milling process Late Payment and time required for the settlement of claims at GOI level Management Information and Planning System Shortcomings No computerized data management at issue centres and lead/link during PDS operations Time taken to share the information from FPS to food dept. is inapt Unavailability of high tech systems and software Problems due to the improper training to the employees Study of Planning commission report and NSSO report states that shift from Universal PDS to Targeted PDS has not been successful in reducing subsidies and large BPL household in desired manner. But it can be improved by Proper Identification of the people who are eligible for PDS items and By introducing effective, efficient and transparent delivery system To accomplish the purpose of TPDS, accurate measure will be needed in these two areas. From the Planning Commission data, we can say that major leakages in PDS are mainly due to Improper Identification and Bogus cards (Table 3 & 7). The quality of food grains is also one of the major issues. So, New fresh survey is required for proper identification as the earlier survey has the problem of large Exclusion and Inclusion Errors due to imperfect information and interference by vested interest groups. To resolve the above problems, food and civil supplies department can invest in MIS and Information communication technology (ICT) driven model, which will be helpful to whole community in future. The report provides the detail about the shortcomings with suggestions and proposed solutions for improvement. It gives cost analysis for introducing new system and the consequent benefits.
Study of the Various Projects and Suggest Measures for Improvement in the Functioning of the Board
Shuaib Ahmad, MBA Programme, IIT Kanpur Mentor: Shri. R. K. Dave, Chief Land Acquisition Officer Madhya Pradesh Housing Board
Focus of Study Study of the various projects of the Madhya Pradesh Housing Board (MPHB) and the practices followed in two divisional offices (Division I & III) and suggest measures to improve the functioning of the existing or the future projects of the MPHB. Research Methodology Adopted Primary Data Collection Methodology: Personal interviews with Estate Manager, Divisional Accountant, Executive Engineer, Sr. Assistant of Division I and III. Visit to the site and personal interviews with Assistant Engineer, Sub-Engineer and Contractor. Information from the residents of Housing Board colony and non-Housing Board colony. Information from Marketing Executive, Data entry operator and some other staffs of MPHB Head Office. Secondary Data Collection Methodology: Information from MP Housing Board detailed Accounting Procedure, Contractors agreement copy, Madhya Pradesh Griha Nirman Mandal Regulations, 1998. Visiting property fare to get the information about the cost of houses, types of houses and other services being given by the private developers. Visiting the Estate Office for getting info about the previously completed projects. Information from the MP Housing Board website and other private developers website. Problem Identification Major problems identified: Delays in project and cost escalation during the project development phase. Initial cost estimation process is not very accurate. Demand assessment in a particular colony needs to be done in a better way. Marketing or creating awareness about the MPHB projects need improvement. Customers not satisfied with the service of MPHB. Time compliance in office is not followed by employees.
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Accountability of the people responsible for timely completion of project needs to be increased. Some staff members seem redundant and increase the cost of expenditure on employees. Need to look for affordable housing rather than costly projects. Recommendations
To reduce the delay in project development, tender approval time needs to be reduced so that as soon as possible the construction phase can be start. This will make possible the timely completion of project and will reduce the cost of the project which could be increased due to price hike of various materials over the project development phase. Approval limit for the amount of project should be increased at each level so as to have fast approval of project. CSR (current schedule of rate) which is used for cost estimation needs to be updated yearly for better initial cost estimation. And even we can divide Madhya Pradesh into 4 regions and have CSR of each region as market rate of materials and other such things are different in different areas. It will also help in tender evaluation phase. To assess the demand of type of houses in a particular colony, the marketing research agency could be used. It will help in planning and layout phase and will also help in better cash flow management. Advertisement needs to highlight the benefits of MPHB over private builders like cost advantage (in some cases) by showing cost per sq. ft.(over built-up area) of MPHB and 2-3 other private developers in the same advertisement and other plus points of the locality. New modes of marketing like bulk sms, participation in property fare, pamphlet in newspaper etc. should be used to reach out to the customers. Allotted customers need to be informed about the current status of project in every four months through email, call or sms and sending letters or a website can be maintained for each project and user-ID and password can be used by customer to update his/her details and see the progress of the work. Registration form should be made available online and there should be facility for online registration. Electronic cards should be made for each employee with punching machine available at each office which will automatically register the time (entry or exit) of punching. It will help in maintaining which employee is not following usual working time in office. Executive Engineer and supervisors need to be held accountable for cost escalation and quality of material used in construction and it should be accounted in their performance. No need to entertain any problem of contractors which argue that materials prices have gone abruptly high and so there is delay in construction as they are waiting for prices to come down. Since if there is delay in construction then customers who are living in rented houses and have already taken loan from bank will be charged around 12% (it may vary) from bank and since he/she is not getting possession at right time then he/she has to suffer for rent for that delay period which 11
he could have saved. Penalty on contractors for delay in constructions should be strictly followed. Auditors (outside MPHB) for monitoring the cost and quality of project like professors from MANIT or other such institutions or even retired Professors of Government Technical Colleges. Costs of houses are high in some areas as compared to private developers which should be taken care of while starting any project in such areas and cost should be brought down in such areas. There are certain cadres which could be on contract basis or can be outsourced so as to have reduction in salary expenditure and also to improve the effectiveness of the employees I have proposed new recruitment rules which specifies the eligibility criteria for direct recruitment and promotion at different level and also some officers who could be taken on deputation. Need to look for more flats based or affordable housing rather then costly independent houses as it could accommodate more families near main city and would also reduce cost of housing. Proper maintenance of MP Housing Board website needs to be taken care of as it projects the image of MPHB.
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A Study of Effectiveness of Environment Planning and Coordination Organization (EPCO)

Jyoti Bala, MBA Programme, IIT Kanpur Mentor: Shri. Lokendra Thakkar, Research Officer, EPCO Housing and Environment Department
Introduction & Scope of Study I have been assigned the department of Housing and Environment, Environment Planning and Coordination Organization (EPCO) for my summer's training. For the day to day proceedings and guidance, I have worked with Mr. Lokendra Thakkar. The objective of EPCO is to integrate the environmental conservation concerns into policies and programs of different departments The purpose of my study is to understand what EPCO is doing to attain its objective efficiently, proving beneficial to society at large and government and whether its effectiveness can be increased by introducing some new procedures. Methodology To achieve my purpose, I studied EPCO as explained in the following matrix: Various facets of an organization People Systems & Procedures Organization Culture Projects Primary Aspects Secondary Aspects
One to one discussion, Interpersonal discussions Reading files, Rules and Office circulars Personal observations
Behavioral aspects and attitudinal aspects Inputs from employees/ staff received through discussions Inputs from employees/ staff
In depth study of ongoing projects viz : Focused discussion on the status of 1. Waste Paper Recycle Unit previous projects, 2. Climate Change Their outputs
Waste paper recycle plant (WPR) EPCO is planning to set up a WPR unit in its premises so as to demonstrate environment supported activities. In order to analyze the financial viability, EPCO got a financial report prepared from financial consultant. The report had some missing links in terms of its economic feasibility. I was assigned to work on that report so as to arrive at the actual financial results. Summary of that calculation is as follows: Cost of Production (RS/KG) Value addition cost per KG @ Rs1.5 per file cover Average Sale Price (RS/KG)( Rs 10 per file cover & 8 file covers per KG) Total Cost of File Cover (per annum)
61 12 80
845335 13
Sales (per annum) Profit (per annum) Provision for Taxes (30% of Profit) Net Profit
1080000 234665 70399 164265
There were some assumptions we followed while doing these calculations: 8 File Covers will be made out of one Kg of Pulp produced Unit can be in profit in virtual terms if we add up environmental cost as opportunity cost The working force will consist of 7 members. There will be 300 working days in a year. The plant capacity utilization will be approx 90%. The final product produced will consist of only file cover. The profits can be increased by producing some other finished products( For this we need to do some changes in blended raw material ratio) Analysis done on the basis of waste paper recycle unit project:
The process while performing the project is as follows:
Top Down Approach
Project Initiation as per the top management orders
Quite Enthusiastic initially
Delays because of lack of proper information and planning
Non starter of Projects Confusi ons Projects Requirements defined again
Ideal procedure to be followed should be: Bottom Up Approach:

Proper survey of the project concept / Need assessment Defined mission, vision Defined Goals, Purpose, Activities and Outputs Project Planning in terms of Realistic Timelines & Cost
Further Expansion
Monitoring and Evaluation
Project execution, Managing Information System
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Recommendations 1. A detailed cost analysis is needed to determine the actual cost of the project which also includes the opportunity cost of setting this plant. Though the project is not beneficial in tangible sense, but by adding opportunity cost in terms of environment conservation, it will be highly beneficial to the society. In the present scenario, where the world is spending a lot amount of money to save the environment, these types of projects should be highly supported. 2. While marketing the finished products of this plant, make people aware that though they might have to pay little bit more as compared to virgin paper but they will be in benefit in virtual terms and also will help in preserving the environment. 3. Instead of directly selling in the market, management of the plant can tie up with some exporters and get the orders from them and plan their production. By doing this, there will no piling up of finished goods and considerable profit margin can be earned. 4. Some grants or subsidies can be requested from government in order to spend more on value addition so as to produce market demanded products. 5. EPCO can consider having discussion with some top management institutes in India to make the plant more efficient while maintaining its objectives as in the present recession scenario, top management students are more inclined to take charge of new startups and make them a profitable entity. Climate Change I studied about climate change in detail and tried to learn what EPCO is doing to adapt and mitigate it. I prepared two presentations on that learning to exhibit in the World Environment Day Seminar arranged by EPCO. I also did SWOT analysis of the project. Recommendations 1. Madhya Pradesh is rich in terms of solar energy. Almost, people are blessed with bright sunrays here. So, EPCO and government of MP can think to make use of this renewable source of energy to a large scale to produce electricity so as to reduce the consumption of water. 2. Decentralization of rights/responsibilities over natural resources and common property, to local communities and panchayat institutions 3. Try to involve communities, independent experts/NGOs, and others to maximum extent. 4. Some steps like banning of white uniforms in schools indirectly can help to save some amount of water. Learning Based on all my learning's from these projects and work culture in EPCO, I tried to relate some Human Resource management concepts to EPCO work culture. Maslow Hierarchy of Needs model has defined some levels of needs which are required in the organization culture to motivate employees. What I found out during understanding of EPCO work culture, first three levels of needs (as shown in the fig (Annexure1) i.e. physiological, safety and social needs) were present in the culture but to some extent there were absence of last two levels of needs.EPCO can use Theory Y to some extent to improve employee motivation
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Decentralization and Delegation EPCO should decentralize control and authority to the relevant persons who are working in their respective projects. Job Enlargement - Broadening the scope of an employee's job adds variety and opportunities to satisfy ego needs. Participative Management - Consulting employees in the decision making process taps their creative capacity and provides them with some control over their work environment. Performance Appraisals - Having the employee set objectives and participate in the process of evaluating how well they were met. Based on my study, it can be said that EPCO is working effectively to conserve environment and can increase its efficiency by adapting some of the methods suggested above. Also, if the department like EPCO continues to produce effective results, it could well serve as a role model for other states of our country for working particularly in the direction of environment conservation.
Annexure
Selfactualization Esteem Self-respect
Social Needs To escape loneliness Love and be loved Gain a sense of belonging
Safety needs Personal security Financial security Health and well-being Safety net against accidents/illness
Physiological needs Thirst Hunger
Maslow Hierarchy of Needs model
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Management Perspectives & Timely Completion for Rural Roads

Bappaditya Roy, MBA Programme, IIT Kanpur, Mentors: Shri M.K. Acharya GM (Technical) and Shri Y.C. Sharma, Manager (Admin.) Madhya Pradesh Rural Road Development Authority
Introduction
The objective of this study is to find out the reasons that attribute to the delay in target achievement for completion of Pradhan Mantri Gram Sadak Yojana (PMGSY) roads. The focus of the study is to streamline the processes being followed by Madhya Pradesh Rural Road Development Authority (MPRRDA) to avoid manageable delays completion time. The optimum time period for completion of a package after tendering it to the contractors is generally 12 months. But in reality, it is found that the actual completion time is 17 to 18 months in most of the cases. The reasons for such delays are multifold and addressing such problems through proper project management system is the objective of this study.
Methodology Primary Data Collection Methodology: Personal interviews with GM (Tech), Manager (Admin), Manager (IT), GM, AM, DM, ADM, Data Entry Operator, Sub Engineer, Lab Asst. Visit to the site, independent interviews with contractors, consultants and technical agency. Secondary Data Collection Methodology: Information from PMGSY Guideline document, Operations Manual, DPR, Monthly OMS report, Appraisal Reports, MPRRDA website etc.
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Problem Identification The reasons that contribute to the delay in PMGSY scheme in Madhya Pradesh are as in the following table: ISSUES DPR PREPARATION IMPROPER BY DPR CONSULTANTS REMARKS A lot many cases have arrived in the past where the DPR prepared by the consultants were not accurate. This makes it inevitable to make changes in the DPR and redesign according to the field conditions during the execution phase at site.
DELAY DUE UNAVAILABILITY OF LAND PERMISSIONS FROM FOREST DEPT (MPFD), ELECTRICITY BOARD (MPEB), WATER RESOURCE DEPT (MPWRD) DELAY IN SANCTIONING AND APPROVAL FROM STA AND NRRDA
The PMGSY guidelines do not give any instruction for acquisition of land from the villagers, and so, in certain cases, the acquisition of land takes a long time than expected, as it depends on willingly donation of land by the villagers. If the land on which road is to be constructed falls within an identified forest land, often, obtaining NOC takes as long as 6 months to 1 year due to manifold reasons. Again, due to construction of roads, pole alignment has to be done to meet minimum height requirements as per MPEB. A lot of delay occurs for all such works. If the proposed road passes over a canal, obtaining NOC from MPWRD is a stringent process and takes long time. Since only two professors are appointed per STA (3 STAs in MP) for scrutiny of DPRs, there is clash with their academic schedule and hence scrutiny of DPRs is delayed. Work permit from NRRDA comes in patches only when a sudden volume of work comes to them from two-three different states. For those work orders which come in May, June or August, contractors are not ready to bid in that time since their money gets blocked as work cannot be started in the rainy season. There is no particular annual schedule in PMGSY scheme so that rainy season can be utilized in doing indoor office work so that a three month delay is not encountered. Obtaining NOC from the concerned district collector is a long term complicated process even after royalty payment and hence delays work. The minimum qualifications (of machinery, labour) of the contractors as stipulated in PMGSY guideline document and tender invitation document are not always met with. Separate QC consultants do the supervision and control. Often the QC consultants are not competent enough and do not cooperate well with the contractors. Issues occur also due to conflict between the PIU engineers and the quality control contractors. 18
NO STIPULATED ANNUAL CALENDAR FOR PMGSY
PROCUREMENT OF MINERALS ISSUES IN CONTRACTOR MANAGEMENT INCOMPETENT QUALITY CHECK CONSULTANTS
Recommended Project Management Plan PROJECT MGMT. UNITS CYCLE 1

Proposalsbyend ofOctober Sanctioning latestbyJan/Feb
PROPOSITIONS CYCLE 2
Proposalsbyend ofMay Sanctioningby Aug/September
IIMPLEMENTATION PLAN: ANNUAL CALENDAR
Tenderingby endofMarch
Tenderingby endofOctober
Earthwork& GSBbyJune
Earthwork& GSBbyJanuary
CDwork, redesigningin RainySeason
Majorwork completionby nextJune
Developing Contingency Plan: Appoint same consultant for preparing DPR in planning phase and for supervising work and quality checks in execution phase. Form a high empowered Committee comprising of representatives from MPRRDA, MPFD, MPWRD and MPEB to quicken decisions regarding permission of land. RISK ASSESSMENT AND PLANNING
Proposals for Work Breakdown Structure (WBS): After preparation of PPR in about 20 days, a tripartite meeting has to be arranged at the PIU office consisting the local Panchayats for the road concerned, the consultant staff and the PIU staff. After the submission of the Final DPR to the PIU, there should be checks conducted by the PIU staff for 5 days on the accuracy of the maps, Reduced Levels, excavation estimates and the quality parameters.
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DEVELOPING IMPLEMENTATION PLAN
Appoint retired professors for scrutiny of DPRs instead of regular professors so that there is no clash with their academic calendar. Send bulk proposals to NRRDA as per annual calendar for sanctioning.
SCHEDULING AON Diagram showing Critical Path Method Scheduling of the following activities (each node signifies completion of activity): A: Roads identified B: DPR preparation starts C: Sanctioning by STA MPRRDA NRRDA & permit to MPRRDA D: Tendering process starts E: Permissions from FD, MPEB, MPWRD F: Land availability from villagers G: Start of work at site
Include in Tender Document the following clauses: PROPOSALS FOR CONTROL MEASURES 1. Agreement regarding acquirement of Mineral materials. Since the contractor already pays royalty to the Government, lease for acquiring minerals should be sanctioned during bid. 2. Minimum qualification of self owned Bituminous Plant for the contractor along with other criteria.
HUMAN RESOURCE MANEGEMENT
1. Keep rewards for contractors with timely completion. This will lead to incentive-based motivation. 2. Direct communication channel between DPR Consultants PIU Contractors. This helps in synergizing the vendors involved in planning and execution phase.
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Comparative Study of SGSY, MP-RLP & MP-DPIP in Madhya Pradesh

Minesh Dineshbhai Patel, MBA Programme, IIT Kanpur Mentor: Shri. A. S. Ahlawat, Director, Rural Employment Panchayat & Rural Development Department
Executive Summary
Despite efforts made over the past few decades, rural poverty in India continues to be significant. The number of rural poor has remained more or less static, and is estimated to be around a quarter of a billion persons. To address the situation, the government has decided to restructure and amalgamate its existing rural self-employment programmes. A new programme known as "Swarnjayanti Gram Swarozgar Yojana" (SGSY) has been launched from April 1999. The scheme aims at establishing a large number of micro enterprises in the rural areas, utilizing the SHG-Bank credit-linkage model, covering 30% of the rural poor in each development block in the next five years provided sufficient funds are available. The significant aspect of the scheme is that it aims to bring every assisted family above the poverty line in three years, by creating a monthly income from the activity undertaken of not less than 2,000 rupees net of repayment of the bank loan. The scheme also aims to cover 30% of the rural poor in each block in the next five years provided enough funds are available. At least 50% of the beneficiaries of this scheme will be Scheduled Castes and Scheduled Tribes, 40% women and 3% disabled. All beneficiaries are to be drawn from families who are below-the-poverty-line (BPL), identified through a BPL census, and the percentages referred to above are based on this BPL population. The quotas seek to ensure that the scheme benefits less advantaged members within the BPL community, if not the poorest of the poor. The Madhya Pradesh Rural Livelihoods Project (MPRLP) has committed itself to eliminating rural poverty by empowering the rural poor. The project seeks to encourage the poverty-ridden rural families especially in tribal regions to lead a decisive fight against poverty. The voluntary participation of the poor in decision making process relating to rural livelihoods initiatives encouraged in the first phase from June 2004 to June 2007 has made a desirable impact on rural scenario. Second phase for 2007-2012 has begun from July 01, 2007. The increasing confidence of the poor people to overcome poverty is being harnessed constructively to promote joint actions against long existing rural poverty. The MPRLP has adopted a bottom-up approach to poverty reduction. The MPRLP has unrolled village-specific livelihoods promotion plans with active cooperation and support from the institution of Gram Sabha or Village Assembly, which holds constitutional status. The most vibrant democratic institution at the grassroots level, the Gram Sabha is central to the Project. Close partnerships with targeted rural communities through Gram Sabhas, the administration, management and need-based utilization of Gram Kosh or Village Fund by the Gram Sabha have developed a profound understanding among the rural poor about various dimensions of the rural poverty. Strengthening of Gram Sabhas on all aspects of development planning and management of resources goes on simultaneously. In the role of a committed facilitator, the Project has made well-contemplated attempts to inspire and guide community-driven micro enterprises, collective actions by the needy groups and also individual pursuits in the tribal pockets.
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Consequently, the focused communities now manifest their firm determination to defeat poverty in myriad ways.
District Poverty Initiative Project

The last few years have seen a number of powerful and innovative thrusts towards community empowerment, local self-Government and decentralization of decision-making especially at the grass-roots level. A number of lessons have been learnt from the successes and problems of these efforts. DPIP consolidates these lessons and evolves a philosophy for development that builds around ideas such as: Participation Empowerment Process orientation Decentralization Learning Transparency Collaboration The DPIP programme, which focused its activities in over 2900 villages in 14 northern districts of MP, will alleviate poverty by improving the capacity and opportunities for poor and disadvantaged people with special focus on women. To achieve this objective the project would:

Empower active groups of disadvantaged people. Create income security opportunities for the rural poor, and Promote more effective and accountable village institutions including the Gram Panchayats Encourage effective demand based approaches for development.
Objectives
To study the current status these schemes, targets achieved right from implementation & compare with mother scheme SGSY, To study effectiveness of these schemes for infrastructure development in rural areas of Madhya Pradesh, To study advantages/disadvantages of these schemes in different districts & reasons to find why SGSY is lacking behind in the districts where MPRLP & MPDIP are working successfully. To study reasons for non recovery of funds or defaulters in Micro Finance.
Steps / Methodology followed

1. Visit the following districts to study the Scheme shown against them: Chhatrapur District to study SGSY, Shivpuri District to study MP- DPIP & Shahdol District to study MP-RLP 2. Prepare basic questionnaire and conduct with target group. 3. Study implementation issues, processes of these schemes, 4. Recommendation or remedial steps based on study conducted, 5. District level SWOT analysis & compare backward district with urban areas,
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6. Norms defined by different banks like NABARD, RBI etc & alternatives channels of Micro Finance, 7. Different aspects of marketing like quality control, price determination & standardization of the products, 8. Small study to strengthen SHGs in SGSY,
Recommendations
Build flexibility into the implementation of the SGSY, document innovations, and facilitate experience sharing / benchmarking of best practices among SHGs, Implement a Knowledge Management through developing online portal/application to monitor SGSY. Modules can be developed for online submission of application/approval. NGO associated with SHGs must be monitored thoroughly because NGO may be profit oriented. SHGs linked with government schemes like NREGA, MDM must get payment periodically. Grass root level person like PRERAK in SGSY, Village Resource Person in DPIP and Livelihood Promoter in MP-RLP must get monthly honorarium. If it is not possible to get the same from project they can avail through local authority like Gram Sabha, Village Development Committee. SHG must not depend solely on one activity & try to diversify their activities. E.g. SHGS associated with MDM are idle right now. (Diversification is the mantra of corporate also.) Automated tools/ software packages can be procured to determine optimal quantity by inserting inputs like raw material cost, labor, rent, desired margin, demand etc. I have not found a single beneficiary of all the schemes who has effectively used insurance. Effective insurance/ risk management is needed because poor have very little risk bearing capability. (e.g. in the case of livestock) Tie up with corporate under Public Private Partnership which is part of Corporate Social Responsibility. Unemployment, illiteracy & poverty are co-related to each other. Rural development is a mission which requires co-ordination of all departments ( i.e. Health Department, Youth Department, Forest Department, Education Department, Agriculture Department) and projects/schemes/yojanas (i.e. MDM, NREGS, launched by government). Agriculture Department and Education Department have crucial role to play. I have found disappointed faces due to delayed rain. Since majority beneficiaries of all schemes are dependent on agriculture, agriculture department has to play crucial role in rural development. If agriculture is disturbed, no one scheme will work effectively. (neither SGSY nor MP-DPIP not MP-RLP). Youth community of rural people must be diverted for creative work through counseling because many youth have left their study in early 20s and migrated for labour work to out of the state. Nevertheless, their labour work is totally risk oriented whether associated with carpenting, welding, cement industry or chemical industry.
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Impact Analysis of National Rural Employment Guarantee Agency (NREGA)

Manoj K. Verma, MBA Programme, IIM Indore Mentor: Shri. A.K. Singh, Jt. Commissioner, NREGA Department of Panchayat & Rural Development
Executive Summary The Major focus of the project is to do system requirement study (SRS) for MIS of NREGS-MP. This includes understanding NREGS, Current MIS and identifying functional requirement of NREGS. During the project, major drawbacks in current MIS are identified. Functional requirements, along with technological options, were identified and discussed. Current System NREGA
Overview of NREGA Salient Feature of NREGA

CURRENT MIS
Present methodology adopted in MIS entry Analysis of Current system

o o o o o o o o o o o o o o o Duplicity of work Burden on village Secretary Delay in Bank Payment Pay Slip not given to labourers Banks overburden with NREGA accounts Inconsistency in master data Social audit not practiced properly MIS not integrated with work flow of NREGA Lack of infrastructure to support NREGA False entry in Job cards Complications in MIS Software Lack of training in NREGA offline software Lack of planning at district/Block level Increase women participation in NREGA Increase participation of wage labourers Proposed MIS Functional Requirements The following modules are identified during project study Work Module: This module contains functions related to work identification, execution and completion.
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Labour Module: All functional requirements related to labour related functions are identified
in this module.
Fund Flow: Functions related to fund flow at various levels. Audit Social Audit Public Grievance Redressal Procurement System Beneficiary Module Labour Budget Exit Protocol Data Collection Data uploading Software maintenance at Block/District Personnel Information System Work Site facilities Non-Functional Requirement These non-functional requirements are identified for MIS:
Usability Reliability Maintainability Supportability Interface Legal Security Technology Options for Implementation
The following options are identified which can be used in implementing proposed MIS: SMS based system PDA based biometric system Geographical Information system Satellite Communication (SATCom) Time and Motion study The proposed system is viable as some portions are implemented in State AP and is working. The MIS shall provide streamline methods for NREGA operations.
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TELEVET: ICT Enabled Veterinary Services at Doorstep of Villagers

Suresh Kadam, MBA Programme, IIT Kanpur Mentor: Dr. R.K. Sharma, Under Secretary & Chief Information Officer Department of Animal Husbandry Supported by: Shri. Anurag Jain, Secretary, Information Technology Department
Introduction
Under the NeGP (National e-Governance Plan), Madhya Pradesh is implementing a number of e-Governance initiatives. In addition to the MMPs (Mission Mode Projects) mentioned in the NeGP, MP (Madhya Pradesh) is planning for IT implementation in other departments of major importance to the state. Animal Husbandry is one such department. An e-Governance initiative TELEVET will be undertaken in the Animal Husbandry department. Need for TELEVET Animal Census of 2007 shows 292.8 lakh livestock in the state. This will requires at least 5855 institutions (as per National Commission on Agriculture) to provide proper veterinary services. But the Animal Husbandry as of now is short with 3483 institutions. It also lack with 4527 B.V. Sc and AH. This has resulted in the poor veterinary services at the remote locations in the state. Figure 1 explains how it cost the farmers.
Figure 1: Current Scenario of Veterinary Services in the State TELEVET TELEVET Project aims to provide door step veterinary services to the citizens. This will be possible by providing PDAs to the Paravets. Paravets are the combination of Gau-Sevak (Trained under Gau Sevak Yojan: 18300 in number) and Assistant Veterinary Field Officers (4000 in number) and Laptops to the doctors at the block level. TELEVET will provide online consultancy to the citizens. Figure 2 shows a functional diagram for the TELEVET.
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Figure 2: TELEVET functional diagram TELEVET Benefits From Economic Benefits Cost to Citizen Travel Distance Service Time Social Benefits Stress to citizen & doctors Empowerment Self Employment 300 Rs. 30 Km. 6 Hrs. High Low -To 50 Rs. 1 Km 1 Hr. Medium High Increase
TELEVET Objective Providing on-sight consultancy to owner of the sick animal within a stipulated time in project area. Reducing mortality of the livestock in project area. Creating a disease free zone in order to strengthen vertical linkage between primary producers and marketing agencies or partners within a year. Increasing margin of profit by reducing cost on health coverage
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Preparation of DPR for the deployment of IT in Tribal Welfare Department (Hostel and Ashram Management System)
Amit Kumar Pal, MBA Programme, IIT Kanpur Mentor: Shri. Vinay Thakker, ACIO, Tribal Welfare Department Supported by: Shri. Anurag Jain, Secretary, Information Technology Department
Executive Summary Information technology has changed the way India lives. It is no longer limited to cities and elites, rather with internet connections growing and revolutions in mobile and communication sector it is trying to reach the last man of our country. Government sector has also been no exception. Many states came up with innovative ways to use ICT to make its functioning efficient and transparent but the initiatives were differentiated and lacked a comprehensive outlook. Government of India came up with NeGP to address the common needs of all the states. Under this, state MMP were identified which were common to all states. These states MMP were limited and could not cater to all areas where role of ICT is necessary for any given state. Madhya Pradesh is a state with approximately 20% of its total population as schedule tribes. Tribal welfare department of GoMP works for the social and economical development of tribal people. Education is one such mean by which department of Tribal welfare is trying to empower community of Tribal people. Government manages more than 2200 Hostels and Ashrams where children of tribal community can live and learn. This Hostels and Ashrams accommodate nearly 1 lakh students of the community. Government spends huge amount of money annually to maintain these Hostels and Ashrams and providing necessary utilities to students residing in these Hostels and Ashrams. Management of these Hostels/Ashrams is a huge challenge for the Tribal welfare Department of GoMP. Hostel and Ashram Management System (HAMS) is an initiative in this direction which uses ICT to manage various Hostels/Ashrams in Madhya Pradesh. I developed a report on HAMS. This report is a Detail Project Report (DPR) which details the plan, expenses, strategies, cost, risks involved and the challenges in developing a system like HAMS which tries to make all the information related to Hostels/Ashrams online. Report is divided into two parts Part one gives a brief about Madhya Pradesh its geographical profile, demographic profile, advantageous and disadvantageous state of MP has over other states, brief about the tribal welfare department, brief about the Hostels and Ashrams existing in the state of Madhya Pradesh, a brief about HAMS and the stake holders involved. Part two gives details about the project, problems the project is going to address, effects project will have on its stake holders, project timelines, project costing and sources of funding, project details and the implementation
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model which needs to be followed for successful execution. This report details suggestion which if followed can lead to the objective of Tribal welfare department providing transparent and responsive services to Tribal students. This report has been prepared after rigorous brain storming with officials of Tribal Welfare Department and officials of school of good governance. I have tried to make the most of these officials experiences and advices and include them in the report. I also had discussions with my friends so that we can come up fresh ideas to achieve our objective. Finally I would suggest while taking a big project like HAMS contingencies are bound to occur so changes from the suggested path should always be welcomed after rigorous brain storming and analysis.
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Study the Working of Department and Suggest Improvements and ways of Increasing the Royalty
Arun Kumar, MBA Programme, IIT Kanpur Mentor: Shri. R.K. Sharma, Director Mineral Resources Department
Executive Summary Mineral resources play a very important role in a country's or state's economy. Mineral Resources department of Madhya Pradesh has generated the revenue of approx RS 1361 Cr in the year of 2008-09. Aim of the project is to study the working of department and suggest improvements and to suggest the ways of increasing the Royalty. The methodology adopted for conducting the study is personal interview. Secondary data was also analyzed to study the working of department. SIPOC method was adopted to study the suppliers, inputs, outputs and customers of the process. These inputs and outputs were then analyzed individually by collecting the data from the department. Analyzing the data and the process through detailed process maps identified various problems and defects in the working of department. The overall working of the department is smooth and well managed but the department is using the old and conventional methods for exploration work. There is also a significant gap between the required resources and available resources for smooth working of department. The first part of the report is focused on prospecting process. Detailed analysis of process is done by making the process map and through SIPOC. In second part monitoring process is studied detail through SIPOC. Input Output analysis of both the processes is done. In next part the inputs required for prospecting and monitoring process are analyzed by collecting the data from the department. Various HR issues like demotivation and lack of interest in work are discussed. Present situation of resources required for working in the department is analyzed by collecting the data from the department. Various problems because of present situation like Unhealthy records at district level, Irregular Monitoring, Information leakage, Irregular physical assessment of minerals and thefts are identified which further lead to decrease in revenue. In the last part Recommendations for increase in royalty are given like making a flying squad, compulsory regular physical assessment at district level and setting up check posts around major cities for stopping the theft of minor minerals is given. Regular audits should also be done at departmental level to check the working of the department. This is also observed that the department is using the old and conventional techniques for exploration work. All the work is done manually which is time consuming and has a chance of error example making the maps by hand. Various technological solutions like GPS, software for making maps, using digital planimeter etc are suggested for making the exploration work fast and more accurate.
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Impact Analysis of Ladli Lakshmi Yojna and Project Muskan

Sandeep Ahuja, MBA Programme, IIT Kanpur Mentor: Shri. Praveen Gangrade, Jt. Director Directorate of Women & Child Development
Focus of Study To assess the impact of the policies, following points were needed to be done in order: - Understanding the scheme design both in terms of its operation and its objectives. - Assessing its implementation on ground level, meaning thereby, whether the operation on ground complies with the guidelines provided for implementing the scheme. - Analysing the awareness of the policy in the targeted segment of population. - Assessing the impact of the policy, whether it fulfils the objectives laid down completely or partly. Methodology The methodology used to achieve above stated objectives: - Studied the policy documents and other literature and talked to people already working on them to understand the policies. - Visited some of the blocks like Kesla, Itarasi, Hoshangabad, Ganjbasoda, Vidisha, Shivpuri to meet some of the beneficiaries and interview them and assessing the awareness and impact. - Discussed the findings with my mentor and then analysed them keeping in mind the guidelines and objectives of the policy. - Operational shortcomings identified and recommendations to rectify them have been provided in the report. Findings and Recommendations Following are some of the findings in the analysis of project undertaken. These have been divided in two parts; first, findings about Ladli Lakshmi Yojna have been provided and Second, Project Muskaan.
Ladli Lakshmi Yojna First of all, there are some deficiencies in the scheme formulation which have to be taken care of, like it is not clearly mentioned in the scheme that If the girl is born after the second marriage of one of its parents; will she be eligible to get benefit of the scheme. If mother dies after giving birth to a girl child and father wants to get benefit of the scheme whether hell have to adopt family planning or not is not clear. And same is applicable the other way round also, if father expires and mother goes for second marriage. 31
Then, there are some operational shortcomings that have been identified. Some of them are like: Maintaining records for such a long time. Need of dedicated manpower for a number of processes involved in the scheme from verifying applications, applying for NSCs, to distributing NSCs and maintaining record. To advertise and aware people in a proper manner as a lot of people still doubt the credentials of the scheme.
Recommendations have been provided to rectify above posed challenges and an impact analysis is also provided in the report. Some of the recommendations are given below: A study of controversial cases needs to be made and scheme needs amendments on basis of that. Computers to be installed at block level to store data for a long period of time. Operators also need to be recruited at block level that can operate computers. Counselling camps to be organized where potential beneficiaries should be made aware of the scheme in a well mannered way. Success stories should be advertised more which can appeal people to benefit from the scheme. Anganwadi workers need to be empowered for any scheme to be successful at village/tribal level. Project Muskaan After studying the format of the scheme and analysing reports from various camps organized in past few months, following recommendations have been made. Turn out for any camp is huge and number of doctors that visit these camps are very few, all of the patients cannot be examined properly. So, area covered in the camp should be kept small or the camps can be extended from a single day to two days for some areas where we have observed a large number of severe patients who require blood tests and close examination. As the village areas are quite conservative and ladies dont prefer to get examined by male doctors; more number of female doctors should be assigned for camps because there are more ladies and children than men who are examined in the camps. Few resources available during camps with respect to the turn up. This has to be improved otherwise these camps are of little use as just referring patients to the hospitals is not our objective.
Report also include an analysis of the study conducted in various districts and highlights awareness of the schemes and their impact.
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Impact Analysis of Project Shaktimaan

Achal Mandaokar, MBA Programme, IIM Indore Mentor: Shri. Praveen Gangrade, Jt. Director Directorate of Women & Child Welfare
Executive Summary The main aim of this study is to determine the issues concerned with malnutrition, its causes and how to eradicate it. In Madhya Pradesh the rate of malnutrition is 47.38 percent and rate of severe malnutrition is 0.78 according to the data collected in 2007. To eradicate malnutrition in a stepwise manner completely from the state, the state women and child development department decided to start its own unique scheme for eradication of malnutrition namely project Shaktimaan. In this report I have identified the issues related to project shaktimaan and also related to malnutrition. On basis of these issues I have made some recommendations that are workable and would help in smoother functioning of the Anganwadi. Problems identified for the study Duration for which children stay at the anganwadi Inability to keep the children engaged No Proper hygienic conditions in the anganwadi Lack of appreciation Use of Anganwadi hand-pump by the people of village Animals drinking water at the anganwadis hand-pump site Lack of proper fuel used for cooking Lack of cooking utensils Anganwadis being run at workers place Training review Some villages are inaccessible Inflationary pressures Lack of personal hygiene Parents not concerned Infrastructure problems Lack of pre-school kits
These issues have been addressed in this report and recommendations have been made accordingly.
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Introducing National Health Account (NHA) System in Madhya Pradesh

Rakesh R, MBA Programme, IIT Kanpur Mentor: Shri. Kumar Saurabh, State Program Manager, NRHM Department of Public Health and Family Welfare
Introduction In the year 2005 India joined a group of developed and developing countries in creating Health Accounts and produced NHA for the year 2001-02. It was produced by the ministry of Health and Family Welfare, Government of India in collaboration with WHO India country office. But the attempt to develop health accounts at the state level in India has not been very rigorous. Although some attempts have been made in some states like Karnataka, Punjab, Andhra Pradesh, Orissa and Karnataka, it has not been on a large scale. The present project can be considered as an innovative one as under this study an attempt is being made to give recommendations for developing health accounts for the state of Madhya Pradesh for the first time. National Health Accounts are a set of accounts that describe all expenditure flows within the health sector, both governmental and non-governmental. In short, they describe: Where does the money come from? (Sources of funding) Where does the money go? (Uses of funds) The aim of compiling National Health Accounts is to achieve a comprehensive and consistent synthesis of health related activities. Health care resources are fundamental in health care provision. To provide health care a substantial number of health care resources need to be brought together to deliver a wide spectrum of different service outputs. The health sector is a complex sector providing a service that is an important social issue. Health care resources are scarce and decisions regarding the most efficient use of these resources need to be based on good information of expenditure in the health sector. Developing NHA is an important step to make better use of health care resources and essential for measuring performance of the health care system. To reach and measure policy goals in the health sector, such as equity, the information obtained by creating National Health Accounts is needed. The recommendations are the initial step in implementing the health accounts in the state of Madhya Pradesh. It will guide the policy makers in setting up State Health Accounts. Also care is taken to describe the different stages in implementing the health accounts. As in every preliminary study, many refinements can be introduced in this study also.
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Methodology Most of the recommendations in this study are based on the secondary data available. Rather the effort in this project has been to identify as many secondary data as available as possible. This is because data collection and analysis forms a very important part of the creation of National Health Accounts. Collecting data for missing parts by conducting surveys and other means is costly and time consuming. It can prolong the creation of NHA. So one should be hundred percent sure that the data that is being collected through these methods are not already available. WHO, WB and USAID have compiled a guide for creating National Health Accounts for low and middle income countries, which have been referenced for making the recommendations standard and comparable with other health accounts. The guide contains many tried and tested tools that can be adopted while taking into consideration the unique characteristics of the state of Madhya Pradesh. Recommendations A summary of the recommendations for setting up an NHA cell in MP is captured in this section. NHA-Harvard methodology, one of the three methods of creating NHA, has been developed to suit low and middle income countries and hence suitable for the state of Madhya Pradesh. The recommendations in this study are being made based on the NHA-Harvard Methodology. Since the state is new to the system of NHA, it would always be good to conduct a workshop on NHA to create an awareness and necessity among the policy makers and administrators. The state can seek the aid of external agencies for implementing the project. There are many international agencies like EU, WB etc who have sponsored the NHA activities in the world. The project can be set up as an exclusive department with experts from ministry of finance and health so that political and institutional interference can be minimized. A coordination committee consisting of officials from stakeholder departments should be formed to ensure coordination among them. The stake holder institutions include ministries of health, finance, the national sample survey organization (NSSO), academic groups and consumer organizations. It is always better to start with a frame work so that we will get to know how to proceed in different stages. The preliminary frame work would be a primary sketch of the state's health system. The sketch would give who all are the actors in state health system, who are benefiting from them, what is their coverage etc. care must be taken on what should be included in the health accounts. The ambiguity goes back to the notion that virtually all activity affects health in some way, and it is reflected in the unclear border between the health system and the social services system. The health accounts should decide on what should be included and not and arrive at a consensus before starting the project and it should be followed throughout the project as well as every year otherwise the report would be inconsistent and cannot be compared. ICHA (International Classification for Health Accounts) schemes with certain modifications according to the state's needs are used to categorize various actors in the health care system financing source, financing agents, providers and beneficiaries - and the resources used to
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generate goods and services provided. The classification scheme needs to be mutually exclusive and exhaustive. Once the entities are classified next step is the creation of health accounts table. The tables are formed as a matrix of any of the two dimensions described above. Some of the Health Accounts Tables that can be formed are 1) Health expenditure by type of financing agent and type of provider (FAxP) 2) Health expenditure by financing source and type of financing agent (FSxFA) 3) Tables showing the distribution of health spending among population. Once the framework for the states health account is made, the next step is to assemble a database for populating the health accounts table. For this a solid understanding of the characteristics and dependability of the underlying data is important. It is always better to spend considerable amount of time finding, analyzing and comparing sources of data so that it best captures the health system we are dealing with. The best way to start the data collection process would be to look for off the shelf data. Existing reports and various statistical reports can be excellent sources of data. But care must be taken to ensure that the quality and relevance of those data. If data is not available suitable surveys should be conducted to collect those data. In Madhya Pradesh the data regarding the government entities are available in public domain in the form of budgetary documents. But for the private entities the data collection is cumbersome and tedious. But a lot of secondary data are available which if modified and adjusted can cater to the need of Madhya Pradesh. Some of them include the household expenditure data compiled by NSSO, insurance premium collected by insurance companies given in the annual report of IRDA, ESIC data, tax returns etc. An illustration of how those data can be used effectively is given in the main report. A lot of data can also be collected by collaborating with research and educational institutions. The third stage in implementing national health accounts (NHA) is converting the data collected to health account tables. The first step involves filling up different categories of one of the entities. Usual practice is to fill up the financing agent table. After that FSxFA and FAxP tables are created. Detailed description of how to create those tables using T-Accounts is given in the main report.
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A critical Study of Four Units of Industries Directorate

Darpan Aggarwal, MBA Programme, IIT Kanpur Mentors: Shri. A.N. Sarkar, GM, AKVN, Shri. A. Solanki, GM, MPLUN Supported by: Shri. Deepak Khandekar, Commissioner, Industries Directorate
Summary A total of four departments have been assigned within the timeframe of two months as part of the study. These departments are Audyogic Kendra Vikas Nigam (AKVN), Madhya Pradesh Laghu Udyog Nigam (MPLUN), Trade and Investment Facilitation Corporation (TRIFAC) and Industries Directorate. AKVN Objective In the first department which is Audyogic Kendra Vikas Nigam (AKVN), I was assigned the feasibility study to come up with the Common Facility Centre (CFC) in the Raisen district of MP, for the industrial cluster available in the Mandideep. Currently, many units located in Mandideep area dont have in-house capacities to cater to all the requirements for their business operations. So, they have to outsource some of these jobs to the other areas like Faridabad, Dewas etc. As the requirements are very discrete with lots of uncertainties associated according to the type of order received by the unit, it is not viable for the units to purchase the costly machineries for those jobs. But the industrial cluster as a whole have a lot of similar sorts of individual demands which might have the potential to generate a collective demand within this cluster. So, a better option would be if a Common Facility Centre could be built up having the required machineries and manpower to cater to the jobs being outsourced. As a consultant, I had to do a preliminary study about the viability of CFC. Methodology The methodology involved preparing a questionnaire (which has been appended in the report) and eliciting the responses by having interviews with the unit heads/managers of the units in Mandideep area. After getting the responses, I collated them and did a brief observatory analysis about the viability of CFC. The main problems which I faced during the study were, lack of coordination between the departments, lack of planning as there was no dedicated vehicle and officer who could get me to the various units for the visit purposes. Again there was election time during my tenure for CFC study, so I could not get as many interviews as I would have liked to. There were lots of findings which have been provided in the report. Still the preliminary study was satisfactory for me and I have made the recommendations in the final report.
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Recommendations for Mandideep units Unit owners are not happy about certain cesses and taxes like export tax. Some units were particularly unhappy about some additional cess on DG sets which could be reduced to make it level playing field with the competitive industry and areas. Beverage industries in the area want the government to take some measures to build up common treatment plants so that water can be recycled. Now due to increased standards for the water quality, beverage industry has to maintain a proper check on the water quality. For this purpose, they have to get the water samples tested at locations like Delhi and Mumbai. If government can think forward for such a project to setup the labs, it might be of great help to them. Recommendations and Observations about AKVN There is a lot of tacit knowledge available with the officials in the AKVN centre, with most of the officials having a know-how of the actual dynamics at play and the problems and opportunities lying inside. But that need to be brought in front which will help the state to make its industries more efficient. There is a lot of formality work, which keeps a lot of human resources bounded within the framework of those formalities. There must be a central process to channelize the regular paperwork, which is just not confined to the AKVN centre but also to all the areas under AKVN. The processes must be streamlined in such a way so as to reduce the excess travelling expenses of the department resources. Sometimes, for the same work the officials have to make multiple visits because of lack of coordination with the other department. All these processes can be made more hassle free by implementing internet computers in the district and tehsil level offices. Government should also look towards digitalization of the historical records and new records too which will reduce excessive paperwork. MPLUN Objective The second Department for the study was Small Scale Industries centre which is known by the name of Madhya Pradesh Laghu Udyog Nigam (MPLUN). The project assigned to me here was to study the e-Procurement process for the various tendering processes and suggest the recommendations to improve the processes. Methodology For this purpose, the methodology adopted was to talk to various officials in the LUN centre, to talk to the software developers (associated with the software company C1 India Pvt. Ltd.) of the e-procurement processes, and to talk to some of the units who are filling the tendering processes. The objective to find out the benefits they perceive through e-procurement processes instead to traditional processes and the various concerns they have with the department and difficulties they have to face.
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Recommendations and Observations Various observations and recommendations about e-procurement process adopted by MPLUN are: For e-tendering and procurement process, the bidding units perceive that the process has become more transparent after implementation of the process through internet. Officials now see it as a very much standardised process with discrepancies reduced to almost zero, as there is now a certain fixed online process without which the bidder cant move forward during filling up the online data. Some small units taking part in bidding are not very well versed even with these small requirements of how to operate a computer and how to understand various requirements related to the documents to be fulfilled. MPLUN should organise small learning camps to familiarise the interested units with the e tendering process, and the time limits and formalities to be fulfilled according to the software setup of the process. There should be an online service/ facility which can guide the bidders through any confusion they are having with the processes. Another thing that comforts the bidders is that MPLUN has tried to elaborate the various stages and procedures to take part in the bidding in a very laymen term. There are some bidders who complaint about the new e tendering process that firstly, they dont understand the computer functionalities, secondly, that they used to get through the filing of bid in very less time earlier by visiting the MPLUN even in the last day but after implementation of e-procurement, when they reached the office on the last day to file the tender, they were denied. o But the actual problem I see here is, earlier a lot of bidders used to drop down in the office on the last day and even without complete documents, could get through the processes due to flexibility bestowed upon them by internal officials. And, sometimes some large and powerful bidders might have the power to influence the system, but now the process is absolutely transparent and no bidder need to come to office directly, and they just need to upload the required documents through websites resulting a reduced transaction cost and efforts. One problem that irritates most of the new bidders is the requirement of digital signatures, which has its own formalities. It is understandable that they have to get some time out of the busy schedule to get those digital signatures from only few agencies licensed to provide the same. Again, it is bit more troublesome to those small units who dont have working knowledge of computers/internet. So, overall the ongoing process in MPLUN is doing well. Another Recommendation which I would like to propose is that, looking at the success of e-tendering process for inviting bids in MPLUN, govt. must look to expand the same process of e-tendering to all other tendering processes. Current developers, C1 India Pvt. Ltd., has already got the basic system and modules in place to implement the system, it's now easier to extend the process to all other areas involving tenders.
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TRIFAC Objective The third department assigned for the study was Trade and Investment Facilitation Corporation (TRIFAC). The objective here was to study the ways in which processes of signing up of MoUs takes place, and to study and suggest the improvements in MoU monitoring processes. Methodology Here the main methodology adopted was to talk to officials in the TRIFAC and the members of TIIC, and some investors who are building up the projects in M.P. as per the MoUs signed. I tried to get the response of these different players regarding the current MoU processes and the way these are monitored. I have given some inputs regarding the same as my recommendations included in the final report. Recommendations about MoUs procedure in TRIFAC To ensure time bound execution of MoUs signed with industrialists, Madhya Pradesh government has set up a monitoring mechanism by appointing nodal officers from every department to facilitate the process, besides working on a software to review progress of the proposed units. TRIFAC should look forward to develop software with the help of Information Technology department so that all the aspects related to time bound deadlines of various steps could be monitored regularly and officials can be updated on the real time basis with the latest information. There can be a consultant assigned to monitor the MoUs, and if there is extra available staff with TRIFAC, he can also be used for the monitoring purposes. He should always keep in touch with the industry body which has signed the MoU regarding the pace of all the actual formalities and implementations to be carried out at ground level. The consultant should report about the progress regularly at regular intervals of time, and should keep the software updated. This software must also have the mechanisms to offer the warning/alert signs in case of delay. A particular field should also be provided for the various delays and their reasons. A feedback system must also be there first, to report the sort of problems the unit is facing during execution of MoU and possible suggested ways to do away with them which will be updated by the inspector/ or a dedicated employee (suggested as consultant above). Further, the unit heads or person responsible for the execution of MoU on the implementing unit side, must also have the right to give feedback about their satisfaction level with the way the inspector is working. This step is necessary to check the corruption on the part of consultant. There must be a grievance addressable system that should be a part of software itself where the units can put the difficulties they are facing in getting various formalities fulfilled. There may be some priority MoUs which can be dealt with more proactiveness so that they dont face much of the problems as this may render them not so competitive if the delay happens. 40
If investor is finding it difficult to complete the execution in stipulated time frame, then it should be studied as a case and further complications should be sought. If the problem lies on the part of government bodies, then we can ask the investor his views and also pull up the government agencies to provide the clearances and formalities. And if some investor wants to pull his hands out of the project, then TRIFAC must ask him about the problems and reasons of withdrawing. This will again help in improving the system and in the long term, help in preventing the state from slipping down on investor confidence. A regular meeting of investors must be held to get the views from their side to improve the system further. There should be a provision to issue show-cause notices or warnings to the investors who are defaulting on their commitments towards the execution. And if the investor still does not pay any heed towards the warnings, then a process of cancellation should be initiated to set the example that leniency wont be tolerated. Industries Directorate
Study the operations and working of sub-departments under the Industries Directorate.
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Analytical Study of the Ideas Posted on the Website www.ideasforcm.in

Rahul Soni, MBA Programme, IIM Indore Mentor: Shri. Akhilesh Argal, Director (Governance), School of Good Governance and Policy Analysis
The School of Good Governance and Policy Analysis was established to act as Think Tank in the field of good governance. The school is aimed to analyze the policies of government and to assess their impact on the targeted groups. Also, to analyze key issues in good governance, identify problems and to suggest solutions for them, develop action plans and support implementation of these plans. The idea is to create a bank of Best practices, methodologies and e-governance programmes and their dissemination. These best practices will prove to be useful in providing the consultancy services for improving prevailing administrative system and their required restructuring. The school has been trying to identify the areas for change and reform that will make the most positive impact in improving administrative performance and achievements. Also, providing the institutional mechanism to local, national and international institutions and stake-holders for peoples centric administration. The school also aims to provide technical support and advisory services to the local bodies, states, national and international institutions in the areas of Programme structuring and implementation, action research, change management and administrative reform.
Website : www.ideasforcm.in The website www.ideasforcm.in is developed with the aim to establish the contact with the common people of the state who cannot raise their voice due to the various reasons. The aim is to involve the people of the state and make them part of the movement to make Madhya Pradesh one of the most developed state in the country. This will happen only when people from all classes of the society will come together and contribute with all their knowledge to make best use of the resources present. This website would enable the administration to reach out to those whom the Honorable Chief Minister may not have met in person. These will help the administration in fulfilling the aspirations of development of the state and credible Governance. The website provides the interface for the public to do following thingsa. Post the ideas- Any person, no matter whether he/she is the native of Madhya Pradesh or not can post their ideas. Before posting their ideas, the person needs to give some required information about him like name, e-mail id etc. so that the administration can contact him whenever it is required and due credit for his ideas can be given to him. b. Check the status of the ideas- Whenever any idea is registered in the website, a corresponding ID No. is generated and sent to the person who has mailed the idea. With the help of this ID No. and password, the person can check the status of the idea it has posted.
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How ideas are managed Idea Automatically Idea not suitable for further scrutiny
Preliminary Scrutiny by the Idea suitable for further Idea sent to department for views
Idea Filed
Contributo r Informed
Views Receive
Scrutiny of Idea by the Expert Committee
Idea found workable
Idea found not workable
Contributor Informed
Idea Found Workable
Decision taken to implement
Contribut or
Contributo r Honoured
Idea sent to department for
Implementati on started
Implementation Completed
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Methodology of Study For the successful completion of this project, it was necessary to go through both the primary and secondary data. Primary Data To understand the views and actual concerns of the people of the state, I studied 1800 ideas that were received through the website www.ideasforcm.in. The study collected both qualitative and quantitative data during the process of data collection. Secondary Data Data from secondary sources provided important information that helped in preparing the report. Also, the study on the functioning of the School of Good Governance & Policy Analysis helped me a lot in understanding the functioning of the school. The sources of secondary data are as follows: Data from the website www.ideasforcm.in. Data from the website of School of Good Governance & Policy Analysis. Contributors Data Analysis The analysis is done of 1828 ideas posted by the contributors. These ideas are classified in the 10 categories to give the holistic view of the situation prevailing throughout the state. 1. Gender 2. Age 3. Region 4. Profession 5. Education 6. Ideas received from various districts 7. Reason for Rejection 8. Department-wise Distribution of Ideas 9. Department-wise Analysis of the Ideas 10. Ideas Related to the Ongoing Government Schemes Recommendations Recommendations are base on the analysis of the data.
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A Framework for Knowledge Management strategies for Government of Madhya Pradesh with specific reference to Knowledge and Information Repository (KAIR)
Siddharth Barhat, MBA Programme, IIM Indore Mentors: Dr. U.C. Pandey, Director (Knowledge Management) and Shri Saurabh Bansal, Project Coordinator (Knowledge Management) School of Good Governance & Policy Analysis, Bhopal
Executive Summary There is a widespread feeling all over the world that despite tremendous economic growth the systems of governance are losing confidence of the people. Therefore there is an increased emphasis on strengthening inclusive and participatory systems of Governances. It has been a major challenge in developing countries to put in place such mechanisms which can facilitate free flow of Knowledge in the form of ideas and experiences from the people living at the cutting edge to the policy makers in government. Free access of the civil society to the policy making bodies of the government will weaken the vicious interest groups or other intermediaries, engage the people in a meaningful two way dialogue and ultimately lead to cherished goals of Good Governance. Issues in question will be most relevant for the state as most of the population is illiterate, socio economically most disadvantaged, politically marginalized and living in geographically inaccessible areas. Taking the people in to confidence, in such a scenario, will require a massive Knowledge Management (KM) exercise to involve them in decision making, to build up transparency, reduce corruption and enhance capacity levels with the ultimate objective to bring them in to main stream. During past few years impressive progress has been made on various fronts but the poor reach of governance continues to remain challenging for the policy makers. This study looks in to new opportunities for KM interventions in Government of Madhya Pradesh keeping in view of ambitious NeGP. Objectives and Methodology In the study, I have tried to do an objective driven SWOT analysis of the present system of governance. The analysis has been used to find out what kind of knowledge management strategies can be used to enhance government's performance for the last person of the society. The analysis is based on how we can use our strengths to match opportunities and minimize weaknesses & threats. The study has following two objectives: 1. To evolve a framework for knowledge management in a state like Madhya Pradesh. It will include broad areas in which KM strategies can be employed by different departments of the government. 2. To develop a framework for implementation of KAIR, which is a major KM initiative envisioned by School of Good Governance and Policy Analysis (SGPA).
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To accomplish these objectives an objective driven SWOT analysis has been done. The recommendations for the KM initiatives are based on how can we match our strengths with opportunities [Matching criteria] and convert weaknesses & threats in to opportunities [Conversion criteria]. The project study has been divided in four parts as follows: 1. 2. 3. 4. What are similar initiatives taken in other parts of the country? Methodology: SWOT analysis of Madhya Pradesh related to KM. Key areas in which KM strategies are needed. Knowledge and Information Repository (KAIR).
The study has been carried out using a SWOT analysis, interviews with experts, officials of selected government departments and already available reports. Recommendations It has been concluded that keeping in view of the ambitious NeGP it is felt that investments in web based Knowledge Management strategies will show up its benefits in future. The Government of Madhya Pradesh should aim at KM initiatives in the following areas: Enhance peoples participation in policy making through web based system and face to face system. Web based documentation of Best Practices should start immediately. The various stakeholders should be encouraged to upload their practices which can be further verified by a core group of Government and the School. There is a need to build up atmosphere of innovation by way of awards for such identified best practices. Bring Academia, Research level institutions, Bureaucracy, NGOs and Welfare Organizations together to search new and innovative solutions. Schools initiative in this direction in the form of Internship scheme is commendable and should be further strengthened through Online Interactive Portals like Solution Exchange. Make use of web based systems to monitor activities of field units and build up fast systems of feedback for efficient decision making. Helping the people living at cutting edge to have easy access to governments plans & policies, employment and marketing opportunities. Web based initiatives in the light of NeGP are advisable. Develop web compatible Knowledge Resources for Governments field functionaries and Policy Makers. The Schools idea to build up an e-library carries a lot of relevance in this connection. The idea of KAIR as envisioned by the School has also been analyzed and it has been recommended that it should be operationalized in phases. In the first phase we should focus on immediate issues of concerns which can be addressed through KAIR. Under the public forum of KAIR a portal called ideasforcm has already come into existence which should be further strengthened. In the second phase we can have portals for best practices and solution exchange. In the third phase sophisticated portals for capacity development, e-library, webcast etc. can be put in place. There are a range of other issues like employment exchange management, telemedicine, police management, transport management etc which we can be put on hold till the infrastructure and capabilities will be developed to such an extent that these issues can be effectively addressed through KAIR.
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SWOT Analysis of current structure of Joint Forest Management, Social Issues and Proposal for reforms at policy level with special reference to Harda District
Pramod Upadhyay, MBA Programme, IIFM Bhopal Mentor: Shri. R. N. Saxena, APCCF (JFM, FDA & Forest Villages) Forest Department
Executive Summary Joint Forest Management has been implemented in India since 1990, which is largest campaign of Indian Government for the safe management of forest. In scale and likely impact is next only to the social forestry programme. As of September 2003, 17.33 million ha of forests were being managed through 84,642 JFM committees in 27 states. Further the tenth five-year plan has envisaged a massive programme to promote JFM by bringing 170,000 villages that have forests as land use under JFM, through Forest Development Agencies. The national afforestation programme during the tenth plan is being operated through these FDAs as a centrally sponsored scheme. It has also been decided to earmark 10% of the budget allocation for concomitant monitoring and evaluation, micro planning, fencing, and raising awareness among the local community about JFM. Madhya Pradesh is a pioneer state in implementing JFM. The state has the largest area in country under forest of area 94,689 KM2, which constitutes 30.72% of the geographical area. The Government of M.P. issued the first resolution in this regard in 1991, which has been amended time to time. There 14,173 JFM committees Managing about 6 million ha of forest area as on march 2005, which is about 63% of the forest area of state. More than 1.7 million families are involved in this programme, of which around 0.8 million families belongs to scheduled tribes (Proceedings of National Workshop on JFM, 2005). In MP Harda was the first forest division which employed the concept of Participatory forest Management with constitution of Barwani Forest Protection Committee in Rehatgaon Range, In Harda, The JFMCs have been successful in creating some impact in their village as well as neighboring villages. There is a range of JFM villages from ones which are very successful to ones which are miserable failures. It is important to learn from their experiences. And JFM model also requires continues monitoring and reformation in periodic intervals. Therefore this study shall look into the mechanism, systems, and arrangements adopted by different JFM villages for different operations and activities. This report presents an assessment of the spread, performance, impact and analysis of JFM with suggestions for its reformation to meet its objective in Harda. An assessment has been made through various methodologies (Questionnaire, Interviews, Focus Group Discussions and Observatory approaches) as how the committees are working in todays scenario and there approach towards the conservation of forest management, cultural and social conflicts, participation level, interaction and communication, enthusiasm, awareness, benefits from JFM and also the potential scope of JFM in preserving the forest. In the Seven JFMCs surveyed the
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state of forest in the Rehatgaon range is satisfactory but the state of forest was complementary in Handia range, one of the reason may be the existence of homogenous community in Rehatgaon and a heterogeneous in Handia Range amongst the many reasons. Counting all the advantages of JFM and with due respect towards the forest department and their workings this research was much more focused on finding areas of improvement in the model of JFM, so as to make it much more effective and efficient in achieving its target. Interaction between Forest Department and Communities, unawareness and illiteracy, depleting benefits from forest for Forest Based Communities, Low participation from the weaker section of the society specially women, inadequate working mechanism, lack of funds in some parts (specially where Village Forest Committees are working), depleting incentives for FBCs like micro-loans, employment, NTFPs, fuel wood etc. and many other flaws which were hindering the smooth running of JFM. So to counter all these obstacles, this research has suggested some reforms like constitution of women committees, organization of Fairs, training for both FD personnels and committee members, Public Private Partnership, Fund utilization Mechanism, consultancy for making proposals, plantations, making the JFMCs members more responsible, scope of earning CDM and REDD credits and providing platform for innovations to come in from the FBCs etc. The objective of this report is to provide information to policy makers, Forest Departments, the civil Society, researchers, NGOs and other stakeholders involved in JFM, on the status and performance of JFM and to assist in the decision making process. The report presents almost all the options like Interaction fairs, Workshop on JFM, Meetings, on Proposals, Plantation, Micro plans, CDM, REDD, Integration of JFM with other Departments, increment in incentives, utilization of funds, Public Private Partnership as a tool and also some tools on increasing awareness and motivation in JFMCs and FD, these suggestions can assist both FD and FBCs to achieve much better interaction and mechanism to shoulder the responsibility of conserving and preserving our very own forest.
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Functioning of FDAs and development of business plan for SMEs

Pramendra Singh, IIFM Bhopal Mentor: Shri. R. N. Saxena, APCCF (JFM, FDA & Forest Villages) Forest Department
Introduction Forest Development Agency (FDA) has been set up as a next step to the existing JFM. A step to reduce multiplicity of schemes with similar objectives and strengthen the already existing JFMCs. It is set up at division level under which forest funds would flow directly to beneficiaries bypassing the state government. The move aimed at bringing transparency in the flow of forest funds and avoiding unnecessary delays in fund allocation. Out of 52,729 villages of Madhya Pradesh 22600 villages are situated inside forest or on the periphery of the forest area. Due to their location in far off areas they have been deprived of the development taking in the cities. Thus majority of the families living in these forest villages is dependent on the forest for their livelihood. Due to limited forest resources the pressure on the forests are increasing. To reduce this pressure on the forests the Forest development agency was set up in different districts of Madhya Pradesh. These FDAs are registered under Madhya Pradesh Societies Registration Act 1973.The main objective of FDAs was to provide a platform through which Forest committees could take decision on the development plans to be undertaken and to formulate an easier way to arrange fund for the same. Need for study Madhya Pradesh being the largest forest state in the country boasts of having the maximum number of Joint Forest Management Communities (Reported to be over 13, 300). Due to its large forest area dependent tribal population and their involvement in JFM, it received maximum funding from Government of India for constituting FDAs in over two dozen divisions of Madhya Pradesh. It is therefore pertinent to have focused study on the working of FDAs in Madhya Pradesh. Objective With this background a study is proposed to be undertaken in the Seoni district of Madhya Pradesh to analyze the working of FDAs. The objectives of the study are as follows: 1) To analyze, strength, weakness, opportunities and threats in the functioning of FDAs at state level with reference to Seoni district. 2) To develop bankable small and Medium sized enterprise plan in JFMCs in consultation with JFMCs. 3) Building capacity of community groups to execute the SME plans so developed.
Methodology The methodology used for this study was survey method. To achieve the above objectives the Joint Forest Management communities was selected on the basis of the distance from the highway, the presence of different castes, availability of resources and need for capacity building etc. Based on the study a SWOT report was prepared taking into consideration all the relevant aspects of working of FDAs.
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SWOT Analysis Assessing the functioning of FDAs with reference to Seoni District
Strengths
Decentralization. IT has brought people closer to Forests. Development of Forest Villages and Degraded lands. Villagers can choose what development is important for them. Benefit sharing and increased awareness. Aided Natural Generation and Silvipasture helps in increased area under forest. Encouragement to Small and medium enterprise.
Weaknesses
Improper fund flow leads to lose of plantations. Multiple schemes running simultaneously. Plantations are under NREGA, FDA, Bamboo Mission etc. Disinterest shown by the Adivasis in labour and wood logging. No fencing funds allowed. Plantation fields are left on their own after three years (The time period should exceed)
Opportunities
Sustainable development of Forest Villages. Employment to local people. NTFP and benefits from fruiting trees. Plantations will bring long term benefits to local communities. Provides opportunity and funding for Small and Medium Enterprise. Opportunity to earn CDM credits through LULUCF and REDD.
Threats
Schemes like NREGA have taken people away from forest. Large amount of area are taken under FDA. Prone to damage and low yield Villagers and Foresters losing interest due to delays in payment and release of fund. Large area under plantation. Low success rate. Leaving scope of further plantations in future.
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Business Plan for SMEs As part of our objective a business plan was also prepared for the expansion of lac processing unit at Janamkhari village of Barghat range of Seoni District. In the study area of Barghat range, 4849 villagers of 76 villages are involved in lac production on Palash and Ber trees. There is a production of around 5130 ql of lac ( Ber lac 1834 ql and Palash lac 3296 ql).This raw lac is then send to the main market of Gondia (Maharashtra) and Balrampur (Kolkata). Lac is basically an export commodity with around 65% of the produce being exported from India to countries like Indonesia, Germany, USA, etc. An emerging domestic demand for lac offers opportunities for exporters and farmers to diversify and expand their market channels. This lac is sold and exported to different states through local traders without any further processing. Thus a lac processing plant was set up so that seedlac could be obtained from the raw lac. The main motive of this plant was to help cultivators get the right prices for their product and increasing benefit through earnings made by selling improved quality of processed lac. The plant started very promisingly in the year 2003 but in the consequent years it has been facing rapid loss due to following reasons identified during the study. Lack of R&D and extension activities Adulterated raw lac Problem of storage Improper electricity supply Private Intermediaries and big farmers exploiting the smaller ones Lack of accurate and up to date market information The proposed business plan tries to revamp the present set up through various management strategies and innovative approaches. It has been understood that the plant has a great prospect of success considering large amount of lac produced in the area
Proposed Business plan Study interventions Purchase mechanism: Raw material purchase- under the supervision of MFPs. (Tendu patta collection model-tried and tested one) Three collection centres Commission to collection head Modern weighing equipments Raw material rates: Weekly revision of rates- committee decides the rate Rate linked to seed lac price in Balrampur mandi Differential rates- based on impurity percentage Value addition through SHGs (Button Lac, Brood Lac, Wood Polish Lac bangles)
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Critical Analysis of Rehti N.T.F.P. Enterprise Model and to form a Improved Model for Forest Department
Sharad Bangari, MBA Programme, IIFM Bhopal Mentor: Dr. A.K. Singh, CCF (Development) Forest Department
Executive Summary Market of herbal Ayurvedic medicine is experiencing rapid growth with the revival of the Ayurvedic system of medicine in India and abroad. Manufacture of these medicines require a regular supply of medicinal and aromatic plants most of which are procured only from forests. State of Madhya Pradesh owing to its rich forest resource base has a lot of potential to become the leader in this field and has identified the potential and M.P. Minor Forest Produce Federation is working in the development of its brand Vindh Herbals. One of the strategies adopted by the forest department is to encourage development of small processing units involved in procurement and primary processing of medicinal and aromatic plants at various locations. The project was undertaken with an objective to perform indepth analysis of micro enterprise working on procurement, processing, packaging and marketing of herbal medicines at Rehti (Sehore) and then to perform a SWOT analysis of this enterprise with some recommendations for improvement of this enterprise. Next objective was to develop a model for a micro enterprise working on the procurement, processing, packaging and marketing of MAP based herbal medicines based on the learning of rehti unit. Before analysing the rehti enterprise model some background knowledge was obtained from MPMFP federation about the genesis and past performance of the enterprise, and after that the analysis was done at operational level. All the major operations of this enterprise including procurement of raw materials, quality inspection of raw materials, payment to various suppliers, manufacturing process, inventory maintenance, marketing and accounts maintenance were observed and analysed. The critical analysis of the enterprise was done using a series of unstructured interviews with all the workers of the enterprise and from general observation of the working of the enterprise. The model for the trade of medicinal and aromatic plants was developed on the basis of learnings from the Rehti model and using the data from good manufacturing practices of Ayurvedic drug processing unit, drugs and cosmetic act 1940, data obtained from MPMFP federation and other literature review. The list of the medicinal plants shortlisted for herbal home gardens of Rehti
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was formulated after consultation with a local vaidya in rehti and literature review in medicinal plants. The strengths of the enterprise as indentified in the study include a dedicated trained and motivated workforce, strategic location of Rehti, continuous support from forest department and existing good name in the market of Vindh Herbals which this enterprise uses. Some of the weaknesses include overinvestment in plant and machinery, absolutely nil investment in marketing, labour problem especially in peak agricultural seasons, dwindling recovery of NTFP from the forests, and strong competition with big market players. The recommendations made to the Rehti enterprise were: Rehti enterprise has a lot of underutilised capacity which was meant for the medium scale chawanprash production which did not realised. This underutilised capacity includes many types of machinery which can be utilised in processing of many other preparations. So arrangement should be made for coordination between rehti enterprise and facility at barkhera pathani to optimally utilise this underutilised capacity. Big companies interested in procuring chavvanprash from this unit should be consulted to ensure maximum capacity utilisation of chavvanprash manufacturing facility. Cluster based approach should be followed by the Rehti enterprise to ensure maximum supply of raw materials from primary collectors instead of traders. Investments in marketing should be increased which are almost nil at present. Low cost investments like point of purchase marketing, advertisements through cable network and through medical representatives can be helpful in increasing sales. In the next part of the study a model of an enterprise working on primary processing of medicinal and aromatic plants has been proposed. This model is unique in the terms that it tries to amalgamate a dispensary, a clinic and a processing unit in the same facility to maximize the efficiency of the unit along with keeping the motivation level of employees at higher levels. This amalgamation is being proposed looking into the fact that the resource requirement of all these facilities (both in terms of human resource and physical requirements) match and thus can be easily be maintained in common. The main advantage of clubbing up these three facilities are that we can gain a better bargaining position in terms of the salary given out to technical personnel like Ayurvedic doctor, pharmacist and manager, as a part of their compensation will come from clinic(for doctor in terms of consultancy fee) and dispensary( for pharmacist and manager in terms of share in the profit margin), further clinic will also act as a marketing channel for the drugs produced by the processing unit and other units of vindh herbals. Moreover this unit will also work for strengthening of the backward integration through regular
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weekly visits of the Ayurvedic doctor/Vaidya to the procurement areas to train the local primary collectors and samity personnel regarding the method of collection of various herbs, sustainable harvesting techniques and about benefits of MAP cultivation. Finally a list of few major medicinal plants and herbs has been compiled which could in grown in herbal home gardens of Bhopal and Sehore district.
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Interns Profile of Interns 2009

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School of Good Governance & Policy Analysis, Bhopal

Interns of MBA Programme (Summer Internship Programme 2009)

Study on Consumer Right protection and Awareness Policies. Executive Summary

Shri. Reetam Biswas, IIT Kanpur

B.E. (Chem. Engg.), Jadavpur University, Kolkata

Shri. Nimesh R. Bhimrav, IIM - Indore

BE, Mtech (Elect. & Tele. Commu.), Mumbai University

Shri. Shuaib Ahmad, IIT Kanpur

B.Tech (Mech.), MANIT, Bhopal

Ms. Jyoti Bala, IIT Kanpur

B.Tech (Chem. & Bio- Engg.), NIT, Jalandhar

Mrs Deepti Gaur Mukergee, ED, Housing & Environment

Shri. Bappaditya Roy, IIT Kanpur

BE (Civil Engg.), Jadavpur University, Kolkatta

Intern's Name Shri. Minesh Dineshbhai Patel, IIT Kanpur

Qualification, Name of Past Institute B.E.( IT), Gujarat University, Ahemdabad

Work / Study assigned

Shri. Manoj K. Verma, IIM - Indore

Shri. Suresh Kadam, IIT Kanpur

Shri. Amit Kumar Pal, IIT - Kanpur

B.Tech (CS), Manit Allahabad

Shri. Arun Kumar, IIT Kanpur

Shri R.K. Sharma, Director, Mineral Resource Dept.

Shri. Sandeep Ahuja, IIT Kanpur

Shri. Praveen Gangrade, Jt. Director, Women & Child Development

Shri. Achal Mandaokar, IIM - Indore

Shri. Praveen Gangrade, Jt. Director, Women & Child Development

Impact Analysis Project Shaktimaan Executive Summary

Shri. Rakesh R., IIT Kanpur

B.Tech (Elect. & Comm.), Govt Engg. College, Trissur, Kerala

Intern's Name Shri. Darpan Aggarwal, IIT - Kanpur

Work / Study assigned

A critical Study of Four Units of Industries Directorate. Executive Summary

Shri. Rahul Soni, IIM Indore

BE (CS) SGSITS, Indore, RGPV

Shri Akhilesh Argal, Director (Gov.), SGPA

Shri. Siddharth Barhat, IIM Indore

BTech (E&CE) RFEC, Faridabad

Shri. Pramod Upadhyay, IIFM-Bhopal

B.C.A., M.A. Barkutullah University, Bhopal

Shri. Ravindra Nath Saxena, APCCF, Forest Department

Shri. Pramendra Singh, IIFMBhopal

BTech (Biotech.), VIT Vellore TN

Shri. Ravindra Nath Saxena, APCCF, Forest Department

Shri. Sharad Bangari, IIFM-Bhopal

B.U.Sc. & A.H., G.B.P.U.A.T. Pantnagar

Dr. A.K. Singh, CCF (Development), Forest Department

Study on Consumer Right Protection and Awareness Policies

Warehousing Best Practices with Focus on Logistics Hub at Powarkheda, Hoshangabad

Multi commodity effectiveness

A Critical Study of Present Procurement and Supply Management of PDS

A Study of Effectiveness of Environment Planning and Coordination Organization (EPCO)

1080000 234665 70399 164265

The process while performing the project is as follows:

Top Down Approach

Project Initiation as per the top management orders

Quite Enthusiastic initially

Delays because of lack of proper information and planning

Non starter of Projects Confusi ons Projects Requirements defined again

Ideal procedure to be followed should be: Bottom Up Approach:

Monitoring and Evaluation

Project execution, Managing Information System

Selfactualization Esteem Self-respect

Physiological needs Thirst Hunger