Question 7

Group Members
Kelisha Griffith; 10/0806/1495 Britany Hamilton; 10/0806/1926 Ronette Daniels; 10/0837/1962 Onika Bynoe; 09/0806/2012 Reane Duke; 09/0806/1080 Stanford Howard; 10/0806/2561 Fiona Ross; 10/0806/2563

Written Presentation
Content-relevance and understanding, grammar, structure, flow, and clarity of ideas/arguments Evidence of research/demonstration of knowledge, use of appropriate examples. References and Bibliography Presentation-font size 12, one inch margin (all sides), 1.5 line spacing, no more than, 2000 words, use of appropriate paragraphs. Cover Page- Tile question number, name of Students, registration number. Students contribution- Each student in group will be assessed based on his/her contribution to the assignment. (Student should indicate the aspect(s) of the assign which he/she contributed to. This should relate directly to content of the assignment) Total Marks

Marks Marks
5 5 3

20

Why is Decision making is a good component of good management?

Decision making is an important component of good manages because it is needed in order to achieve the companys objective. In addition, Britany Hamilton discuss in details on decision making and its effectiveness to good management. She stated that decision making is a process by which several possibilities are prioritizing, resulting in a clear choice of option over others. It help managers in identifying and selecting among potential opportunities, also, decision making help to solve immediate problems and make future problems more manageable. More important, good decision makers are those who are effective at assessing risks, processing information that will have positive outcomes for their organization. However, the essence of management is making decisions and managers are required to evaluate alternatives and make decisions. Likewise, decision making may involve uncertainty and risks, so it is important for decision maker to identify what the uncertainties are and in any organization, managers should make better decisions to clarify uncertainties by judging the likelihood of different outcomes and assessing their possible impacts. Further, Reane Duke discusses more in details the ten steps to decision making of good management. These may include; Carefully consider the circumstances. Define the Question. Define the Objective. Brainstorm. Organize Ideas. Seek opinions and feedback. Evaluate your opinion. Make an opinion. Take action.

Http://www.brainmass.com/homework-help/business/other/340111 Http://www.referenceforbusiness.com/management/De-Ele/Decision-.html

Carefully consider the circumstances

Good decision making take time evaluates circumstances and mindset before making good decision. Before you begin a lengthy decision-making process, make sure youre in the right frame of mind to make sound judgment. If you arent, it is often better of wait until emotions have calmed down before making any decision. It is an important part of making good decision, sure youre ask he right question. One can use the decision making process to define proper strategy.

Define Objectives.
Before you make decision, look at your desired outcome and define an objective. If you know your ultimate goals decision making process flows smoothly and less time is spent on ideas that dont suit your objectives.

Brainstorming
Brainstorming is a process whereby a group of people meet to generate new ideas around a specific area of interest. From several different angles, there are several techniques for brainstorm such as mind mapping, what allow free flow of ideas and traditional brainstorming where a group of people sit in a room and illustrate ideas as they occur to it. The purpose of this is to gain as many ideas for later analysis. Brainstorm can be done in a short period of time and may involve getting a collection of ideas that could find the most value options, Members may be involve in the process by setting up a group brainstorming session and asking to submit their ideas.

http://www.brighthub.com/office/project- tmanagement/articles/95860.aspx?p=2#ixzz1HUomGBtp

Organize Ideas
Once there are strong ideas, it takes time to organize and prioritize them before deciding on one. Ideas can be sort into categories such as the most cost effective, most timely, best term solutions. This step gives a more concrete way of porting through several ideas so that you can more easily identify the one that is closely suit your objectives.

Seek opinions and feedback

This is the time to consult other member and ask for opinion and feedback. This allows you to hear other perspectives and viewpoints and can often bring to light things you may not have initially considered. Talk to people who have made similar decision and ask what worked best for them. For example, when trying to decide on best way to start business. Learn from success and mistakes from others can save a lot of time and energy. It also helps you reach desired outcome with minimal complications.

Making a Choice
This is time to make actual decision. This step can often be difficult. After planning, discussing and brainstorming, this is where you pinpoint one option going with it. However, you may have to choose the one you confident with.

Taking Action
Now is time to put the ideas in action. Let other people involved know about your decision and the reasons why it was the best option.

Http://www.brainmass.com/homework-help/business/other/340111 Http://www.referenceforbusiness.com/management/De-Ele/Decision-.html

Furthermore, Fiona and Stanford contributed in they own words the important component of decision making of good management; they stated that decision making can be regarded as the mental process (cognitive process) resulting in the selection of a course of action among several alternatives. Every decision making process, procedures a final choice. And these choices are; output can be an action or an opinion of choice and it might be regarded as a problem solving activity, which can be terminated when a satisfactory solution is found. They contribute in more details the most important component of decision making in term of managing is self-confidence. It simply means that if you are confident in your mental capabilities and how you envision the world around you, it will help in analyzing situation and make decision that you can stand by for better and for worst. Another component is the ability to be analytical, this enable person tom systematically breakdown a situation and see its individual parts for what they are, t hereby providing a thorough overview. Also, a major part of decision=making is the ability to think critically, this simply means that a great value of critical thought can be traced. Lastly, person must understand the value of research and the ability to manage conflict. In addition, there are three Organizations that were interviewed by three of our members base on the explanation of the conditions of risk, certainty, uncertainty and ambiguity within both private and public organizations. These organizations are; The Demerara Distillers Limited. National Blood Bank. Guysuco Sugar Estate. Members of our group such as, Kelisha Griffith, who interviewed Mr. Lennox Caleb, the manager of the Demerara Distillers Limited (Private Organization), Ronette Daniels, who interviewed Ms. S. Mangal .the manager/administrator of National Blood Bank (Public /Governmental Organization), and Onita Bynoe, who interviewed Mr. Tony Phoenix, the field manager of Guysuco Sugar Estate (Public Organization). Http://www.brainmass.com/homework-help/business/other/340111 Http://www.referenceforbusiness.com/management/De-Ele/Decision-.html

The Demerara Distillers Limited (DDL)

In the Demerara Distillers Limited Company, all managers are certain about the employees contract. This simply means that each employee from various departments is expected to come to work to promote their qualification effectively. Also, there is a budget operation in which managers as well as Directors to guide the business corporate responsibilities and introduces plan, for example, plans include built new building in the compound, managers decide on where to build?, How to build?, when to build?. Similarly, DDL also built buildings, which we may refer to as branche. For example, DSL is owned by DDL and it is located in East Ruimveltd, East Bank Demerara. In addition, the Organization is certain about making sugar for the market and also to export to other Caribbean Countries. Likewise, there are conditions of risk that may encounter in the organization. For example, Damage of product such as creamliqueqor, wine and methylated spirit, Box Biscuit and broken machines. These products can sometimes be damage by careless employees. They can mishandle the product and break them, and not checking the biscuit box to see if they are open. However, these risks can be reported to the quality director, who will seek the matter. In ever department there is a leader, a Manager, Supervisor or a Director that can fix issues that arrived in department. On the other hand, management provide a document of what employees are expected to on a daily bases instead of talking to them, in this case managers do not repeat to employees on what they jobs are, the document illustrate that , this process is called ambiguity in the Demerara Distillers Limited. Hence ,

Interview with Management, Demerara Distillers Ltd, Plantation Diamond, East Bank Demerara. (Lennox Caleb, March 23, 2011)

National Blood Transfusion Service

Similarly, the manager of the National Blood Bank Organization stated that she approaches decision making In condition of uncertainty, she then stated that she is accountable those Senior to her in position such as the Ministry of Health. Further, if she cannot handle a case, she would therefore forward all the matter to her senior in a form of proposal or letter, since in those cases it is consider being above her occupational description. In addition, as it refers to certainty, there are procedures, process and standard operation procedures that govern the organization and as long as the guidelines are followed correctly, all decisions are made comfortably. Furthermore, there are stipulated policies within departments. Therefore, decisions of certainty is guided by those policies mandated and implemented by policy maker . Ronette also did further interview with the public sector manger called Dr. Amsterdam. The Director of department of standards ,Ministry of Health. In that department Dr. Amsterdam stated that the condition of uncertainty is the consultation of seniors is what he as a manager .director resorts to in such cases. In such cases, mostly if there are unexpected matter he tries is best to cautiously confront decision, if its above his authority as mention previously he consult with higher authority. He also mentioned that decision making slows down the process since it can sometime be time consuming. He further noted that there are procedures and standard operation that are practiced, for example, if an employee commits an infraction the procedures are sick leave. Also sometimes experience come into playand can certain be considered as an asset.

Interview with Management/Administrator, National Blood Bank), East Lamaha Street, c/o Georgetown Public Hospital Compound, (Ms. S. Mangal), Department Of Standards, (Dr. Amsterdam), on March 18, 2011.

Guysuco Sugar Estate

Interview with Management, Guysco Sugar Estate, Uiltvuldt Estate Road. West Bank Demerara. (Mr. Tony Phoenix, March 26, 2011)