Network Management Software

Network Performance Monitoring

RuggedNMS

The polling sub-system is used to monitor all Through the use of device polling, SNMP MIB data will be communications to a device is lost the polling sub-system will If

Polling

discovered devices

captured, stored in a database and presented in reports intelligently attempt to re-establish communications

Real-time monitoring and calculation of availability of services

Network Visualization

Scalable, Distributed Architecture

Provides clear and concise view of services right from the

such as SNMP, SSH, Telnet and HTTP main screen and on each node screen

Extensive Reports

The NMS pollers can be centrally or remotely deployed The central data retention and reporting system is able to The Web interface and database can be deployed

Monitor and Report Interface Statistics

to reduce network traffic

RuggedNMS is fully-featured enterprise grade network management software based on the OpenNMS platform. Specifically for the rugged communications industry, RuggedNMS provides a comprehensive platform for monitoring, configuring, and maintaining mission-critical IP-based communications networks, such as those found in substation automation and Smart Grids for electric utilities, intelligent transportation systems, and advanced control and automation for industrial processes. RuggedNMS Features:
Centralized management and monitoring of network and

communicate with multiple pollers on different machines

Tiered event Notification (Critical, Major, Minor, Warning, Notifications based on any event (nodeUp/nodeDown,

Events

Indeterminate, Normal, Cleared)

Product Features:

networked devices to achieve desired level of network availability performance and operational efficiency Greater network visibility to enable proactive corrective actions and improved capacity utilization Web based UI with graphical network view Configurable auto discovery and polling subsystem Rich set of pre-packaged reports Event handling via polling and SNMP trap support Interfaces for equipment configuration via external applications such as Web Browser and TELNET Supporting the use of SNMP v1, v2c and v3 (SNMP Security)
Customizable Dashboard per customer requirements Easy navigation to events and nodes with issues View and edit Asset information Multiple report selections Administration and configuration of many parts of RuggedNMS Discovers all the devices on a network or devices in a selected Once a device is discovered RuggedNMS will start polling the Discovers and displays links; active, down and blocked Uses LLDP information to quickly map network links.

service Up/serviceDown, SNMP traps, thresholds, etc.) can be generated Display the events currently in the database via the web-based User Inter face Notifications can be sent via email, pager, custom programs or shell scripts, XMPP (Jabber instant messaging), SNMP traps, HTTP or XML-RPC requests, and user-defined notification methods can be written in Java.
iew pre-defined graphs of the various data obtained V

Reports

by the RuggedNMS Data Collection features (including Response Times) Create ad-hoc graphs on arbitrary collected data values using a simple web-gui Reports in a graphical format can be generated on the fly Historical information will be included in the reports for comparison and decision making purposes
Quick detection of network failures at the port and device levels

Web Based User Interface

Monitor Availability

Monitor and Report Interface Statistics

. SNMP MIB information gathered for all interfaces is available

for review gather performance metrics without the need to instrument a custom SNMP gatherer

Automated Network Discovery

Baselining and Thresholding Graphical Mapping

. Configurable network baselining and monitoring . Produces a graphical view of the discovered devices . Automatic status of all managed

range of IP addresses through ICMP pings

discovered devices on a configurable time basis

devices shown . Drill down capability by clicking on desired devices icon to get more detailed information

ISO 9001
REGISTERED

RUGGEDCOM

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RuggedNMS

Network Management Software

RuggedNMS

RuggedNMS Architecture
Remote Location
SNMP Agent
Web Server

SNMP Agent

HTTP

Switch

SNMP Agent
Polling Engine Database
T-1 Link

Switch

SNMP Agent
Router

Switch

Central Office

SNMP Agent

Router

SNMP Agent

SNMP Agent

The NMS Server consists of three parts:

Web Server for remote access Polling engine for the SNMP operations Database to hold and store all polled

Switch

Switch

data and other relevant information

Remote Site
Switch

RTU

Workstation Accessing RuggedNMS via Web Browser

RuggedNMS Server

Router T-1 Link

Switch

IED

Central Ofce

WiMAX Base station

WorkStation

Switch

Router

Switch

T-1 Link

Remote Site
WiMAX Base station

RTU

Switch

Workstation Accessing RuggedNMS via Web Browser

Router

Switch

IED

Switch WorkStation

Workstation Accessing RuggedNMS via Web Browser

Server based application, user access via web browser Located at a central location, RuggedNMS scans the entire network looking for IP enabled devices for management Uses Linux for stability and functionality support RuggedNMS also provides fireware and configuration management for RuggedCom's RuggedMAX line of wireless base stations

Workstations that have access to the network via a web . browser can monitor the status of the network remote from the server, even at the remote sites being managed Notification can be sent to pagers, blackberry phones, . offsite PCs, etc. for notification of issues to allow for immediate response

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RuggedNMS

Network Management Software

RuggedNMS

RuggedNMSTM Features
RuggedNMS focuses upon 4 major functionality areas:

F C A P

Fault Management Configuration Management Accounting Management Performance Management

Constant monitoring of system status and usage levels Detect problems such as outages or issues reported via

RuggedNMS provides Fault management to detect, log and notify users of network problems.
traps, SNMP, error/syslogs (Active and passive monitoring).

RuggedNMS provides Accounting management

Isolate the problems by using the tools to determine location,

Who is accessing the NMS system and at what level symptoms and events that lead up to the problem Logging of access entries with time stamps AGENT in the resolution of the problem. Aid Send notifications to Network Operations staff to alert MANAGER that

NMS

to ensure that computing and network resources are used fairly by all groups or individuals who access them. This information can be used to minimize network problems since resources are divided based on capacities.

them to the problem immediately via email and pager. Node, interface, service failures Notification of threshold conditions which may lead to a failure Gather security information via SNMP, Traps and Syslogs to report potential or real security violations

MIB

SNMP

Performance and availability statistics are constantly Reports are given for performance management for MIB AGENT

RuggedNMS is used to measure and report on various aspects of network Performance.

monitored and updated historical reference

RuggedNMS provides Configuration management used to monitor network configuration information so that the management of load balancing and bandwidth management. MIB AGENT Baseline levels effects on network operation of various versions of hardware and AGENT Router are established based on analysis of data MIB software elements can be tracked and managed. gathered and used for the establishment of thresholds Hub .When thresholds are exceeded, it is indicative of a Switch Version of operating system, firmware, etc. problem that requires attention. Alerts are send to network Device inventory management personnel Detailed interface information (e.g. type, speed, etc) Model numbers Access directly to a device via Telnet and HTTP ROS versions and RuggedSwitch configurations may be archived in RuggedNMS RuggedSwitch upgrades and configurations can be centrally managed.

Performance Optimization Workstation MIB AGENT is gathered and reported for proactive Performance data

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RuggedNMS

Network Management Software

RuggedNMS

Graphical Network View

RuggedNMS provides a highly configurable graphical interface that can provide accurate mappings of the installed network components and IP manageable devices. Even redundant connections between Ethernet switches are shown for a total view of the network. Shown below.

Network Map Displays All Managed Devices with Redundent Connections

Supporting Platforms RuggedNMS runs on Debian Linux (Lenny), Windows XP, Windows 7 and Windows Server 2003/2008 providing a web based user interface supported by Microsoft Internet Explorer version 7 and 8 and Firefox 3.6.

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RuggedNMS

Network Management Software

RuggedNMS

RuggedNMS Screen Shots

Main Dashboard Main Dashboard screen shows the availability of all the nodes under management by RuggedNMS.

Administration Configuration Screen Main configuration screen contains access to all the initial configuration screens to select and or create users, reports, maps, and charts and reports. Configuration of polling, accessibility and assets is also done through this screen by the RuggedNMS administrators.

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RuggedNMS

Network Management Software

RuggedNMS

RuggedNMS Screen Shots

Managed Node Information Screen Node main screen shows the node status, including services availability, which is tabulated on a real-time basis.

Node Link Status Screen Shows the connectivity status of all ports on a managed switch, including statistics.

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RuggedNMS

Network Management Software

RuggedNMS

RuggedNMS Screen Shots

Reports for a Managed Node Sample of reports for node services availability Shows accessibility and performance of connections

Monitoring of Traps and Events Tiered trap and alarm levels provide information regarding severity of an issue. Fields are also exportable to Microsoft Excel.

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RuggedNMS

Network Management Software

RuggedNMS

NMS
MIB SNMP
MIB AGENT Hub Router AGENT MANAGER

SNMP Overview

MIB AGENT MIB AGENT MIB AGENT Switch

The central component of a Network management system. z The Server acts as the polling agent for gathering

Workstation

The RuggedNMS Server queries the SNMP capable devices through polling, gathers the responses to the requested information, and places the information in a usable, easy to view and utilize format. SNMP supports alarms and events, which are proactively sent by the SNMP agents on monitored SNMP devices to alert the network management server of issues or events that have occurred or are occurring.

z Receives traps and alarms from SNMP devices z Maintains historical and statistical information z Provides a graphical map of the network components

information from SNMP capable devices regarding network performance and end devices

The primary standard way for management stations to Forms part of the internet protocol suite as defined by the

SNMP - Simple Network Management Protocol

access, gather and configure IP capable devices

Used to establish the presence of a device with an IP Used as a hello or keep-alive packet for devices that

Ping - Packet Inter-Network Groper

address

Internet Engineering Task Force (IETF). SNMP is used in network management systems to monitor network-attached devices for conditions that warrant administrative attention. It consists of a set of standards for network management, including an Application Layer protocol, a database schema, and a set of data objects. SNMP exposes management data in the form of variables on the managed systems, which describe the system configuration. These variables can then be queried (and sometimes set) by managing applications.

do not support SNMP but are kept track of by a Network Management station

mechanism that uses MIBs to provide utilization and A

RMON - Remote Monitoring (RFC 2819)

threshold information and can keep historical information regarding network performance

MIB- Management Information Base

RMON is comprised of 9 groups of functionality. Ethernet switches and most SNMP Ethernet end devices support 4 groups; 1,2,3 and 9:
. Statistics: Contains statistics measured by the probe for . History: Records periodic statistical samples from a network . Alarm: Periodically takes statistical samples from variables

. Individual points of data that are described with SNMP that

hold data particular to a piece of information

each monitored interface on this device.

z example: number of unicast packets in/out, status of For power supplies, enable/disable IGMP, initiate an RSTP status change z classified as public (defined by the SNMP standard) or Are private (identify functions or features that are unique to the device or vendor)

and stores them for later retrieval.

Code that is resident within the Ethernet switch or SNMP

SNMP Agent

in the probe and compares them with previously configured thresholds. If the monitored variable crosses a threshold, an event is generated. . Event: Controls the generation and notification of events from this device.

capable end device containing all the programmed MIBs and collects the MIB information and holds it for the Network Management to poll

SNMP Server www.RuggedCom.com RuggedNMS 8

Network Management Software

RuggedNMS

Professional Services
RuggedComs professional services team is available to help install and configure RuggedNMS. By utilizing the services of RuggedComs team of expert network engineers, a no hassle Turn-Key NMS installation, specifically tuned to the network it is being deployed, can be obtained. Professional services activities fall under these broad categories:
Training: extensive NMS and networking concept Accounting Management: usage of network

resources, reports.

Fault Management: definition of what constitutes an

alarm, severity definition, customizing event logging and notifications (eg. e-mail), corrective actions when faults are encountered.

training at RuggedCom or on-site.

Installation: server specification and supply, LINUX

Contact RuggedComs Professional Services team or your regional sales manager to obtain more information and to receive a custom quote for the desired services and training required.

operating system install and setup, RuggedNMS installation. management, parameter configuration, setting thresholds, network mapping customization, topology changes, user setup

Configuration Management: Setup of network

Performance Management: customizing of various

aspects of network performance at the level required by each customer.

Training

Support

Professional Services

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RuggedNMS

Network Management Software

RuggedNMS

Software RUGGEDNMS-SW- ______

Size
Supports up to 128 nodes 128 Supports up to 256 nodes 256 1024 Supports up to 1024 nodes MAX Supports over 1024 nodes
Notes: z. A node is any device with an IP address z. Software includes 1 year of support z. RuggedNMS is supported on Debian Linux,Windows XP and
z. A

Professional Services

Order Codes

Size: Network Size

Contact RuggedComs Professional Services team or your regional sales manager to obtain more information and to receive a custom quote for the desired services and training required.

Windows 2003 platforms (see install guide for details) 20 node demo version is available for both Debian Linux, Windows XP, and Windows 2003 platforms

Extended Support
RUGGEDNMS-SUP- ______
Size
For networks up to 128 nodes 128 256 For networks up to 256 nodes 1024 For networks up to 1024 nodes MAX For networks over 1024 nodes
Notes: z. 1 year of support is included in the software order z. Support quantity ordered specifies number of years of extended support after year 1.

RuggedCom Inc.

300 Applewood Crescent, Concord, Ontario, Canada L4K 5C7 Tel: +1 (905) 856-5288 Fax: +1 (905) 856-1995 Toll Free: 1 (888) 264-0006 Technical Support Center: 1 (866) 922-7975
2011 RuggedCom Inc. RuggedSwitch is a registered trademark of RuggedCom Inc. RuggedNMS is a trademark of RuggedCom Inc. Ethernet is a trademark of the Xerox Corporation. Debian is a trademark of Software in the Public Interest Inc., Windows XP, Windows 7, Windows Server 2003/2008, and Internet Explorer are trademarks of Microsoft Corp. Firefox 3.6 is a trademark of the Mozilla Foundation. Patent Pending All specifications in this document are subject to change without notice. Rev 1K--02092011

For additional information on our products and services, please visit our web site at: www.RuggedCom.com

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RuggedNMS

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