E-Business Solutions eTS Technical Sales Technical Sales eTS

Oracle & POWER7

Damian Tambirasa CEng MBCS CITP Oracle Solutions Architect

1 1 2010 IBM Corporation

eTS Technical Sales

Executive Summary
IBM/Oracle Relationship
Support for IBM/Oracle Engagements

POWER & Oracle

POWER7 proposition Performance and Scalability Oracle Licencing

IBM Offerings
Benchmark Offerings Technical Migrations Packaged Solutions

Summary

2 2 2010 IBM Corporation

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IBM / Oracle Relationship

3 3 2010 IBM Corporation

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IBM / Oracle, Collaborative Approach

Enduring Relationship
Oracle 23 Years, PeopleSoft 23 Years, JD Edwards 35 Years, Siebel 13 Years Mission: Provide the strongest combination of solutions to maximize value of client investments

Mutual Executive Commitment

Regular Senior Executive Reviews and Development & Sales interlocks Dedicated, executive-led IBM Alliance Team

Over 120,000 Joint Applications Customers Worldwide

Hardware and Software support via Applications Unlimited

Market Leading Services Practice

~ 5,500 Successful Joint Services Projects > 10,000 dedicated to Oracle consultants worldwide

Vibrant Technology Collaboration

Substantial investment in skills and resources Dedicated International Competency Center

Unrivaled Joint Customer Support Process

4 4

Dedicated On-Site Resources

2010 IBM Corporation

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Oracle and IBM Resources

eTS - Local, Customer Facing

Responsible for IBM Infrastructure for Oracle Applications Complex or large Oracle RDBMS deployments (e.g. large RAC, Custom BI) Primarily Pre-sales but some Post sales responsibilities
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IBM & Oracle Applications Families

IBM Financing IBM Platforms

SIEBEL

Oracle Platforms IBM Services

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Superior Platform Sizing

IBM has on-site resources at Oracle locations dedicated to testing all major Oracle applications: Oracle E-Business Suite, Oracle DB, PeopleSoft, JD Edwards, and Siebel

IBM has sizing tool and technical specialists resident at Oracle in Denver, CO and Redwood Shores, CA working closely with Oracle sizing teams.

IBM has an upgrade sizing process for installed customers.

IBM has sizing data for the most recent Oracle applications versions

IBM sizing data is based on concurrent user activity

7 7 2010 IBM Corporation

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POWER & Oracle

8 8 2010 IBM Corporation

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Oracles Suite of Products is Certified on all IBM Systems

System z
Best Quality of Service for Oracle

Power AIX
IBM Systems has more #1 benchmark results than all competitors combined

System x
New cost-efficiency standards for x86 servers Maximum performance per watt and dollar in the data center Only x86 vendor to grow market share in Q1 2009 (IDC)

System Storage
First with drive-level encryption for midrange disk Improved performance via Solid-State technology

Power i
35 years running JDE on i OS #1 benchmark Oracle E1 38% less cost than Windows/SQL Require less staff time to manage with superior uptime

Absolute highest reliability and security Unmatched availability & scalability

Superior TCO for Unix Servers according to ITG

Leader in storage virtualization

9 9

- for every type of business - from Small to Medium and Large

2010 IBM Corporation

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IBM Systems cover the full range of Oracle products

Mainframe Systems System z z/OS, Linux on z

System x Linux, Windows

Power Systems running IBM AIX and Linux

Power Systems running IBM i

IBM System Storage

Oracle Technology: Database, Fusion Middleware, BIEE Database tier Database tier Database tier Oracle E-Business Suite PeopleSoft Enterprise Siebel JD Edwards EnterpriseOne
JD Edwards World

Oracle Retail (Retek, ProfitLogic, 360Commerce) DB / Fusion MW i-flex Flexcube Retail Oracle Communications (BRM, Metasolv) Oracle Transportation Management (OTM, G-Log)
10 10

(AIX partition)

Demantra Demand Planning

2007 2010 IBM Corporation

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Oracle Benchmark Leadership

Oracle Application JD Edwards EnterpriseOne Oracle Technology (10g)
(normalized results: tpmC/core)

#1

#2

#3

15,385 users
50,555 tpmC per core

IBM

14,148 users
38,705 tpmC per core

IBM

11,067 users
31,975 tpmC per core

IBM
HP *

IBM * IBM

Fujitsu *

Oracle EBS 11.5.9 Oracle EBS 11.5.10 single system Oracle EBS R12 Batch Payroll (wall clock duration) Oracle EBS R12 Batch OTC (wall clock duration) Siebel Oracle BRM 7.3.1 PeopleSoft Enterprise
11

15,004 users 3,000 users 41,475 empl./hr/core util.

14,508 users

IBM

13,020 users

IBM

IBM/HP IBM

33,906 empl./hr/core util.

HP

21,292 empl./hr./core util.

IBM

IBM
20,585 lines/hr/core util.

HP
13,454 lines/hr/core util. 30,000 users

HP
32,000 users 100,000,000 subscribers All 21 benchmarks

IBM

IBM IBM

* TPC benchmark results for TPC-C benchmark published with Oracle on single DB enterprise servers of 16 or greater processor cores as of May 1, 2008. IBM: 1,601,784 tpmC at $5.05USD/tpmC, available April 20, 2005; Fujitsu: 1,238,579 tpmC at $3.94USD/tpmC available December 15, 2006; HP 4092,799 tpmC at $2.93USD/tpmC, available August 6, 2007

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Technologies with Very Different Roadmaps

HP doesnt control its hardware future any longer, it depends on Intel
PA-RISC

HP

Itanium (Intel)

Alpha VAX

Only IBM has clear roadmap, no migration required, no 3rd party dependencies

IBM POWER4

POWER5

POWER6

POWER7

Sun now relies on three different Solaris platforms; dependency on Fujitsu & AMD Fujitsu [APL]

Sun
12 12

SPARC

UltraSPARC AMD Opteron

2010 IBM Corporation

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Customers are moving to higher value

as shown by the largest shift of customer spending in UNIX History
UNIX Server Rolling Four Quarter Average Revenue Share Live Partition Mobility

POWER6

Micro-Partitioning

POWER5

Dynamic LPARs

POWER4

13 13

Source: IDC Quarterly Server Tracker Q309 release, November 2009

2010 IBM Corporation

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Power your planet. Maximize your Oracle Investment

+
Workload-Optimizing Systems
Virtualization without Limits Drive over 90% utilization
Dynamically scale per demand Demand Virtualization not Partitioning

AIX - the future of UNIX Total integration with i Scalable Linux ready for x86 consolidation

Dynamic Energy Optimization 70-90% energy cost reduction

EnergyScale technologies

Resiliency without Downtime

Roadmap to continuous availability High availability systems & scaling Live Partion Mobility an IBM exclusive
14 14

Management with Automation VMControl to manage virtualization

Automation to reduce task time

Smarter Systems for a Smarter Planet.

2010 IBM Corporation

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Workload Optimized Pools

Smarter systems for a Smarter Planet.
New volume, velocity and nature of data
Intelligent Threads

New instrumented applications

Manage the
mountains of data from devices, sensors, clients and partners

Database Pool

Web Applications Pool

Connections to the
Internet of things - the trillions of interconnected devices feeding real-time information in parallel

TurboCore

Analytics Pool

MaxCore

New intelligence

Gain valuable insights and

intelligence from advanced analytics across the data and incoming streams
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Active Memory Expansion

2010 IBM Corporation

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Oracle and POWER7

Product Availability All products already certified to AIX 6.1 and 5.3, IBM i 6.1 and SLES 10 will be available for Power 750 and Power 770/780 servers RHEL support with RHEL 5.5 availability Oracle DB 11gR2 was GA on 12/22/09 for AIX 5.3 and AIX 6.1 Early Testing and Benchmarks Peoplesoft North America Payroll Batch benchmark (Feb) E-Business Suite R12 Medium benchmark (April)

Oracle DB Pricing Oracle DB pricing model remains the same as with POWER6 Current Oracle DB Enterprise Edition pricing will keep POWER7 processorbased servers at Processor Core Factor of 1.0 (Same as POWER6) Oracle DB Standard Edition (SE) and Standard Edition One (SE1) per socket pricing still available for POWER7 processor-based servers. 4-socket limit for SE and 2-socket limit for SE1
16 16 2010 IBM Corporation

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Power Systems Technology Value for Oracle Database

More Performance per core and per system
Results in smaller hardware configurations that deliver the same performance hardware and facility cost savings Saves on software costs when software is licensed by the core

Virtualization technology
Allows one physical server to run multiple logical/virtual servers Allows customer to chose when and how to use vertical and horizontal scaling Without IBM Virtualization, the only choices were horizontal scaling or buying large systems that were under utilized in order to allow growth or to absorb capacity spikes

Increased Utilization
Do more work with fewer processors Better return on investment Saves on hardware and software costs

Roadmap
We own our entire chip and system roadmap, development, and production Our chips and systems are designed synergistically development of each is done with the needs and requirements of the other taken into consideration We deliver a vertically integrated solution that provides industry leading business value to our customers.
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TPC-C POWER7 vs. Competition (per core results)

160000 140000 120000 100000 80000 60000 40000 20000 0 TPC-C/Core

www.tpc.org
18 18 2010 IBM Corporation

POWER7 Nehalem-EX Nehalem-EP Itanium/2 Opteron SPARC(Niagara)

eTS Technical Sales

Intel Itanium & IBM POWER

19 19

Source: Derived from IDEAS International performance estimates, May 2010 2010 IBM Corporation

eTS Technical Sales

POWER7 systems are over twice as good as POWER6 systems!

Twice the performance:
Power 780 32-core performance per core is over twice the Power 570 32-core

Twice the scaling:

Power 770 and 780 both offer twice the number of cores as the largest Power 570

Twice the capacity:

Power 770 and 780 offer more than twice (~3 times) the throughput of the largest Power 570

Twice the memory:

- Over twice the physical memory of the Power 570 - Active Memory ExpansionTM enables up to twice the effective memory compared to what is physically installed

Twice the energy efficiency:

Power 770 & 780 offer over twice the performance per watt (up to 3 times) than the most efficient Power 570

Twice the cores for the same price:

Buy twice the cores with the Power 770 and pay less than a comparable POWER6 based Power 570
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20

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2010 IBM Corporation

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IBM Power 780 with POWER7 processors

A new option for growth supporting the highest performance per core and per system with enterprise class features IBM extends performance leadership EVEN MORE
Multi-core delivers more total system AND per core performance Over 4.8X total system aggregate throughput than the 5.0 GHz 16 core 570 system Over 2X the performance per core than todays 32 core 570

New workload optimizing features expand flexibility

TurboCore for max per core performance for databases Intelligent Threads utilize more threads when workloads benefit Active Memory Expansion provides more effective memory

Enterprise Features
24 x 7 standard warranty PowerCare included with every system Upgrades available for POWER6 570 systems (9117-MMA)

The Roadmap for Continuous Availability

Redundant system clocks with dynamic fail-over Hot-node Repair available for all nodes*

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* Hot Node Repair planned for 4Q 2010

Extreme scalability TurboCore flexibility Capacity on Demand PowerCare Service PowerVM

2010 IBM Corporation

eTS Technical Sales

IBM Power 780 delivers performance with efficiency

780 delivers over 3X the performance per core of HP Superdome and Sun M9000 780 delivers over 5.8X the performance per watt of HP Superdome and Sun M9000
Performance Per Core Performance Per Watt

HP Superdome
System

Sun M9000

POWER6

POWER7

HP Superdome
SPECint_rate2006 2530 832 2586 1648

Sun M9000
Per core 39.5 26 10.1 12.875

POWER6

POWER7

Chip/Core/Thread 8/64/256 16/32/64 64/256/512 64/128/128

Date February 2010 October 2008 October 2009 September 2006

Maximum energy requirement (WATTs) 6,400 5,600 44,800 24,392

Per KWatt 395 148 58 68

IBM Power 780 (3.8 GHz POWER7) IBM Power 570 (4.2 GHz POWER6) Sun SPARC Enterprise M9000 HP Integrity Superdome (1.6 GHz Itanium 2)

through www.hp.com. 22

Source: http://www.spec.org IBM results available at announcement. All other results as of 01/27/10. Not all results listed. Performance per KWatt is calculated by dividing the performance by the recommended maximum power usage for site planning. This defines the requirement for the power infrastructure. Actual power used by the systems will be less than this value for all of the systems. For HP systems, this information is contained in the QuickSpecs available For Sun systems, this information is available through the respective Site Planning Guides available through www.sun.com.

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2010 IBM Corporation

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Designed with the capacity for consolidation

Capacity per core relative to the Power 780

Memory per core

Per System

Memory bandwidth per core

IBM Power 780

I/O bandwidth per core

HP SuperDome 128 2,048 273 173 16 2.13 1.35 Sun M9000 256 4096 737 234 16 2.88 0.91

Cores Memory (GB) Memory Bandwidth (GB/s) I/O Bandwidth (GB/s) Memory (GB) per core Memory Bandwidth (GB/s) per core I/O Bandwidth (GB/s) per core

32 2,048 1,088 236 64 34 7.3

Per Core

You can use the tremendous capacity of the IBM Power 780 to run challenging applications in every virtual server.
2010 IBM Corporation

System data for HP from the HP Superdome Datasheet available at www.hp.com. System data for Sun from the Sun SPARC Enterprise M9000 Datasheet available at www.sun.com. Both are current as of 1/27/2010

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eTS Technical Sales

Power 750 Express delivers Best of Breed eBS R12 Payroll performance
Delivers the best eBS R12 Payroll Medium 2-tier result - Surpasses HP per system, per processor and per core 6 core Power 750 out performs HPs 8 core DL380 G6 - 49% higher per core and 12% overall
Oracle eBS R12 Payroll Batch
257,143 250,000 200,000
c e k p rh u hcs e o r

IBM Power 750 Express

257,143 IBM 750 6-core HP DL380-G6 8-core HP DL380-G5 8-core

229,885 198,020

150,000 114,943 100,000 50,000 0 System Performance per processor per core 78,534 42,857 28,736

19,634

All results use Oracle eBS R12 RUP 4 Payroll Batch Medium Kit and are current as of 2/8/2010. For more information go to http://www.oracle.com/apps_benchmark/html/results.html

24 24 2010 IBM Corporation

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Scale-out and scale-up Scale Right

IBM Power Systems provides leadership performance for Oracle Database combined with the system and cluster scalability, flexibility and availability you need to Scale Right

Optimizing Oracle RAC performance begins with the individual server

Use fewer, faster CPUs instead of more, slower CPUs
Source: Oracle whitepaper, Maximum Availability Architecture (1)

Power Systems (2) tuned for Oracle

More performance with each Oracle server
Industry leading "per processor" performance for scale-out (3) Industry leading SMP capacity for scale-up (2) Attractive TCA for low total cost platform

Advantages of faster processors and scalable architecture

Execute equivalent pathlength in shorter period of time Minimize "concurrency management" issues
Dispatching queues Lock/latch contention, etc...

Scalability & flexiblity in each Oracle node

Broad range of Oracle server node options

p-505 to p-595, BladeCenter JS21 and new POWER6TM based System p 570

Virtualization options for higher resource utilization per node & workload consolidation

High-availability & outstanding reliability

HACMP for server and database availability GPFS for maximum filesystem availability Low Mean Time Between Failure (MTBF)

Shorten transaction response time Improve overall cluster performance achieved with each incremental node
Requires less servers and less licenses for equivalent throughput

Momentum in the market place

#1 UNIX Revenue Share Platform Worldwide

1) Source: http://www.oracle.com/technology/deploy/availability/htdocs/maa.htm 2) Source: http://www.oracle.com/apps_benchmark/html/results.html All results are as of 05/21/07. 25

Source: IDC Server Tracker, 8/07

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2010 IBM Corporation

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Power added value: Power Architecture

Think about Consolidation and Workload peak management

Room1 Room1
Analytics Web Conf Tech AS CRM Prod CRM web Prod AS Analytics Prod

Room 2 Room 2
Analytics Web Prod AS CRM Prod CRM web Prod

HACMP

ETL Analytics Prod

Shared Pool Virtual CPUs

Shared Pool Virtual CPUs

DB Prod

DB Prod

AS CRM loyalty Conf Tech AS CRM web services) Conf Tech AS Analytics Conf Tech

AS CRM loyalty Conf Tech AS CRM web services Conf Tech ETL Analytics Conf Tech

DB Conf Tech

DB Conf Tech

Environment project

Environment project

Oracle RAC
VIO VIO VIO VIO

Storage
10 To 26 26 2010 IBM Corporation

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Example Power Systems for Oracle

DB Consolidation, Virtualization
Dynamically Resizable

1 Core 1 Cores Virtual I/O

Server Partition Int Virt Linux Manager Storage Sharing Ethernet Sharing

8 Cores

6 Cores
Oracle 10g

3 24 3 Cores CoresCores PowerVMs

Oracle9i Oracle 10g Oracle 10g Oracle 9i Oracle10g Oracle11g Oracle 11g

8 Cores

1 Core 1 Cores Virtual I/O

Server Partition Int Virt Linux Manager Storage Sharing Ethernet Sharing

Linux

AIX V5.3

Linux

AIX V5.3

CUoD

POWER Hypervisor
ISV Pricing on Power 48 core system Network Network
27 27 27 2010 IBM Corporation

Oracle EE: 38 cores Do not pay for VIO server or CUoD cores

Network Network

eTS Technical Sales

Oracle RAC Cluster Scaling Efficiency (OLTP) vs. IBM POWER

POWER5 single server TPC-C results 8x # of CPUs 8x perf

0% 0

y nc e ici f ef

16 x 4-way Itanium RAC TPC-C results 16x # of servers 9x perf 44% drop 44% drop

28 28 2010 IBM Corporation

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Power is Dynamic Energy Optimization

POWER7 delivers up to 3 - 4X the performance with less energy than POWER6 Increased consolidation drives higher utilization and more energy savings EnergyScale intelligently and dynamically optimizes performance for energy efficiency IBM Systems Director Active Energy Manager helps lower energy usage per system and across systems

29 29 2010 IBM Corporation

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Unified Management Approach

(and other enterprise management tools)

IBM Tivoli

IBM Systems Director

Foundation
Virtualisation Configuration Health Maintenance

Physical and virtual platforms Server, Blades, Storage

Extensions
Control Power Fabric Deployment

Platformspecific capabilities
Operating systems

System x, i, z, p

System Storage

AEM

3rd Party, Custom

And more . . .

Managed environments

Virtualization software Hardware

30 30 2010 IBM Corporation

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Oracle License Multiplier Factors per Core

Factor 1.00 0.75 0.75 Vendor Varies IBM Sun Microsystems Processor Chip Power 6/7, Any Single Core Processor Power5/5+, Z10 Ultra SPARC IV / IV+ Ultra SPARC T2 1.2 & 1.4 GHZ 0.75 0.5 0.5 0.25 Hewlett-Packard Intel AMD, Sun Microsystems Sun Microsystems PA8800/PA8900 Itanium2 (Dual), Xeon MP, x86-64, Pentium Opteron, Ultra SPARC T1 1.4GHZ Ultra SPARC T1 1.0, 1.2 GHZ Please note: This is not an official list nor is it intended to replace the normal Oracle vehicles to 31 provide this information. Always consult Oracle Corporation for updated information for this topic
31 2010 IBM Corporation

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Flexibility: POWER CPU/Memory Virtualization

AIX 6.1 2 CPU AIX 5.3 2.8 CPU Weight: 50
Virtual CPU Virtual CPU Virtual CPU

i5/OS .65 CPU Weight: 20

Virtual CPU Virtual CPU Virtual CPU Virtual I/O CPU CPU CPU

Linux .75 CPU Capped

Virtual CPU Virtual CPU

CoD CPU & Memory

Physical CPU Physical CPU

CPU / Memory CPU / Memory CPU / Memory CPU / Memory

Physical I/O CPU CPU

Physical I/O CPU CPU

Virtual I/O

CPU

Dedicated Physical CPUs Price hard partitioned cores 1 x multiplier Use aggregate across servers

Dynamic Spares and Capacity on Demand No charge when not used and if used for HA replacing Cores taken off line, no charge. Shared Pool of Physical CPUs Virtual Cores do not matter Only count physical cores Use aggregate across servers

32 32 2010 IBM Corporation

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IBM POWER 550 - 3 Years TCO vs. HP running Oracle EE

Euro

Oracle Database Enterprise Edition Net Price 3 Year Term License, Support and Upgrades, prices as of 24. September 2008 Server price includes 3 year SW & same day HW maintenance
Source: IDEAS International & Oracle Web Store September 2008

33 33 2010 IBM Corporation

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Power Systems and IBM Storage Systems

Designed together to meet the demands of a smarter planet

45%

The increase in storage capacity requirements per year, while information is doubling every 18 months

IBM Scale Out Network Attached Storage (SONAS) provides enterprise-wide access to information for cloud implementations, with an easy-to-use single namespace and up to 14 PBs of storage IBM XIV delivers next generation storage with exceptionally low TCO, capacity without complexity and storage administration made easy IBM SAN Volume Controller for storage virtualization to simplify operations and better utilize disk capacity

Oracles Suite of Products is Certified on all IBM Systems

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IBM System Storage DS family and XIV

Entry Level

Midrange Disk Family

High-end Distributed Systems Disk

Enterprise Disk (centralized/distributed)

Modular

DS3000

DS4000

DS5000

XIV

DS6000

DS8700

Enterprise Storage Continuum

Over 50 Years of Disk Innovation

35 35 2010 IBM Corporation

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IBM Offerings

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IBM Benchmarking Offerings

Provide customer benchmark capability worldwide for IBM servers and storage
Rich & Flexible On-Demand Remote Access platform

Include proof of concept, scaling and performance Assist in the execution of ISV application benchmarks
Includes OBIEE

System z
37 37

Power AIX

System x

2010 IBM Corporation

E-Business Solutions eTS Technical Sales Technical Sales eTS

Oracle EBS Migrations to POWER

Can use IBM POWER strengths
Lower TCO Greener Infrastructure Better Performance for less cost for Oracle based systems

However
Needs to be introduced in the infrastructure evaluation stage Typically services led Use an Oracle Certified Partner (i.e. InoApps, GBS) for Oracle and Application specific skills Can be project managed by an IBM Business Partner (especially SAP or E-Business suite)

Resources
IBM Business Partners, IBM GBS, IBM Migration Factory, IBM GTS, Oracle Consulting, Oracle Partners
38 38 2010 IBM Corporation 2009

eTS Technical Sales

Sun Oracle Database Machine

Oracle 11gR2 only ! Oracle Database Server Grid
8 compute servers 64 Intel Cores 576 GB DRAM

Exadata Storage Server Grid

14 storage servers 100 TB raw SAS disk storage or 336 TB raw SATA disk storage

InfiniBand Network
40 Gb/sec unified server and storage network Fault Tolerant

5TB flash storage!

IBM provides System p based solutions based on a balanced architecture approach

39 39 2010 IBM Corporation

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Full Range of DW Solution Options

Custom
Flexibility for the most demanding data warehouse Benefits: High performance Unlimited scalability Completely customizable Industry-leading database and hardware

Reference Configurations
Documented best-practice configurations for data warehousing Benefits: High performance Simple to scale; modular building blocks Industry-leading database and hardware Available today

Oracle Optimized Warehouse

Scalable systems preinstalled and preconfigured: ready to run outof-the-box Benefits: High performance Simple to buy Fast to implement Easy to maintain Competitively priced

Partitioning RAC

Partitioning RAC

Partitioning RAC

Pre-configured, Pre-installed, Validated PrePreFlexibility

40 2010 IBM Corporation

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IBM Systems Reference Configurations

IBM System p, System x and System Storage options 40+ TB SMP Scale Up Capacity per System Oracle Optimized Warehouse Initiative
Reference Configurations p595 DS8300
IBM System p IBM System x

Customer Data (Raw) Data Size

30 TB 20 TB 15 TB 10 TB 5 TB

Server Storage

p570 (Power6) DS4800

x3850 (Intel x86) DS3400

x3755 (AMD x86 ) DS3400

Optimized Warehouse

Real Application Cluster Scale Out 5 TB

41 41

10 TB 15 TB 20 TB Customer Data (Raw) Size

30 TB

40+ TB
2010 IBM Corporation

eTS Technical Sales

Summary

POWER7 key benefits for Oracle workloads include:

Leading performance per core for Oracle applications Flexible and cost effective solutions better TCO Workload-optimizing systems to match database characteristics Increased utilisation and resilience to support workload consolidation Dynamic energy optimization

Take advantage of IBM support:

Pre-sales Oracle infrastructure skills (eTS) Benchmarking & POC facilities Packaged offerings

42 42 2010 IBM Corporation

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Questions ?

43 43 2010 IBM Corporation

E-Business Solutions eTS Technical Sales Technical Sales eTS

IBM & Oracle

Integrated IBM & Oracle Development teams
Share plans and strategies to ensure products continue to be optimised for client priorities and performance Maintain concurrent product development protecting customers investments Enable superior Customer service and Support

Joint Competency Centres e.g. JSC, Montpellier

Design and perform benchmarks Scope & run customer Benchmarks and proof of concepts with IBM Technology Provide IBM systems with Oracle software for functional testing and demonstrations Validate Infrastructure architectures Ensure compatibility of components Provide Briefings and Education for clients

UK eTS Technical Sales

Understand client requirements and propose tailored architectures based on planning workshops Use Intellectual Capital from our Centres e.g. IBM Sizing Tool, Benchmarks

Damian Tambirasa : tambird@uk.ibm.com 0780 1787269

44 44 2010 IBM Corporation 2009