Everand Logo

Welcome to Everand!

  • Discover millions of ebooks, audiobooks, and so much more with a free trial

    Only $11.99/month after trial. Cancel anytime.

    Emotional Intelligence for Conversation Skills: Learn How to Handle Crucial Conversations in Confrontations without Being Shy
    Emotional Intelligence for Conversation Skills: Learn How to Handle Crucial Conversations in Confrontations without Being Shy
    Emotional Intelligence for Conversation Skills: Learn How to Handle Crucial Conversations in Confrontations without Being Shy
    Ebook137 pages2 hours

    Emotional Intelligence for Conversation Skills: Learn How to Handle Crucial Conversations in Confrontations without Being Shy

    By Kevin Walker

    ()

    Read preview

    About this ebook

    Don't Ever Want To Lose Out On Achieving Super Success In Life On Account Of Poor Emotional Maturity And Weak Conversational Skills Then Read On...

    Are you one of those people who find it difficult to get along with people? Do you feel that your life would change considerably for the better if you could improve your people management skills?Have you always been awed at the site of some people being able to feel comfortable in whatever situation life puts them? Would you like to be one of those people? Do you also worry about your poor emotional maturity becoming a stumbling block in your personal and professional growth? What if you were told that you could find a great way of enhancing your emotional maturity? Do you think that there is nothing upon the face of this world that can help you overcome your emotional immaturity and lack of conversational skills? Then this book is what squarely addresses your concerns.

    You need to look no further than this masterfully created tome about all things concerning emotional maturity and conversation skills! It contains everything that you need to know about emotional maturity what it is and what you can do to enhance it. It explains why some people have great emotional maturity and conversational skills and some seemingly none. It makes you understand and believe that you can develop great emotional maturity and the ability to come out on top in crucial conversations.

    Sure, there are a million articles and many books out there that make similar claims, but those are nothing more than just claims. Understanding emotional intelligence involves the study of the human mind, which anyone will tell you is in the realm of the highest science. This book has referenced the latest scientific advances that are peer validated and accepted as relevant facts by the scientific community.

    By reading this book you get to:

    • Understand what emotional intelligence is.
    • Understand the Impact of emotional intelligence on conversational skills.
    • Understand What Emotional intelligence is and its impact on crucial conversations.
    • Learn to be great at crucial conversations

    Get this book NOW, learn how to manage your painful emotions, build your own resilience and finally overcome the emotional chaos within your head!

    LanguageEnglish
    PublisherKevin Walker
    Release dateOct 3, 2019
    ISBN9781393059936
    Emotional Intelligence for Conversation Skills: Learn How to Handle Crucial Conversations in Confrontations without Being Shy
    Author

    Kevin Walker

    KEVIN WALKER was a professional storyteller for twenty years and now concentrates on painting and and turning his stories to print. He is well versed in performing his stories, his last performance piece being FAERIE WANTING TO MEET UNICORN, which shared with the audience a collection of LGBTQ+ themed stories. He lives in Leicester.

    Read more from Kevin Walker

    Related to Emotional Intelligence for Conversation Skills

    Related ebooks

    Business Communication For You

    View More
    View More

    Related podcast episodes

    Related articles

    • Article

      How To Be Sociable

      Dec 11, 2019

      How To Be Sociable
      5 min read

    • Article

      How To Make Better Choices During Uncertainty

      Apr 29, 2020

      • Count your blessings. Look at what have rather than what you may have lost or missed out on, as this helps lower emotion and brings you into a more rational headspace. • Think in three time frames. Ask yourself what the impact of your decision will

      1 min read

    • Article

      A Lesson Learnt

      Oct 15, 2021

      A Lesson Learnt
      1 min read

    • Article

      How To Cope With Small Talk And Making Plans After A Year Of Isolation

      Apr 8, 2021

      After months of having an empty calendar and limited in-person contact, the easing of lockdown restrictions means that socialising in real life is back on the cards. With groups of six people or two households now able to meet up outside, your social

      4 min read

    • Article

      Claiming Your 4 Superpowers

      Jan 21, 2021

      Claiming Your 4 Superpowers
      4 min read

    • Article

      Healthy Communication

      Jun 10, 2018

      It’s 9:03am on a beautiful Friday morning in Sydney. It’s a fresh 22°C. The sun is shining and you’ve just started making a three-quarter skinny flat white for one of your loyal customers. You’ve got a smile on your face and your customer is pumped t

      3 min read

    • Article

      10 Things Men Need To Know

      Apr 23, 2021

      10 Things Men Need To Know
      3 min read

    • Article

      Triggered

      Dec 12, 2018

      Triggered
      7 min read

    • Article

      How To Be magnetic

      Sep 2, 2020

      How To Be magnetic
      4 min read

    • Article

      Making The Grade

      Aug 15, 2019

      Making The Grade
      10 min read

    • Article

      Life-changing Conversations

      Nov 30, 2021

      Life-changing Conversations
      7 min read

    • Article

      Q&A

      May 1, 2017

      You believe that the ability to ‘read other people’ is the human brain’s greatest asset. Please explain. This ability — which I also call our social sense or sixth sense — enables us to achieve life’s most important goal: connecting with other human

      6 min read

    • Article

      TREASURE Every Moment

      Mar 26, 2020

      TREASURE Every Moment
      4 min read

    Related categories

    Reviews for Emotional Intelligence for Conversation Skills

    0 ratings

    0 ratings0 reviews

    What did you think?

    Tap to rate

    Review must be at least 10 words

      Book preview

      Emotional Intelligence for Conversation Skills - Kevin Walker

      Emotional Intelligence For Conversation Skills

      Learn How To Handle Crucial Conversations In Confrontations Without Being Shy

      By Kevin Walker

      Table of Contents

      Introduction

      Chapter One: What Is Emotional Intelligence

      Ability To Be Self-Aware

      Ability To Exercise Self-Control

      Level Of Motivation

      Ability To Be Empathetic

      Ability To Socialize

      Chapter Two: The Impact Of Emotional Intelligence On Conversational Skills

      How Emotional Intelligence Impacts Communication

      Improving Emotional Intelligence Positively Impacts Communication

      Chapter Three: Emotional Intelligence And Its Impact On Crucial Conversations

      Plan Your Conversation, But Don’t Be Rigid

      Focusing On What You Really Want

      Avoiding Conversation Errors

      Engagement through Rapport Building

      Learning To Manage Conflict

      Chapter Four: Recognizing Emotional Intelligence In People

      A Strong Sense Of Self As Well As Social Awareness

      The Ability To Pause And Step Back

      The Ability To Control Their Thoughts

      The Ability To Learn From Criticism

      They Will Be Genuine

      Empathy Will Be Their Calling Card

      They Are Fulsome In Their Praise of Others

      They Provide Feedback Not Criticism

      They Are Able to Apologize

      They Have The Ability To Forget And Forgive

      They Are Not Commitment Phobic

      They Are Helpful

      They Are Able To Protect Their Interests

      Chapter Five: A Deeper Understanding Of Emotional Intelligence

      Emotional Intelligence Is Outcome Oriented

      Leveraging Emotional Intelligence In The Work Place

      Physiology Of Emotional Intelligence

      Chapter Six: The Dynamics Of Emotional Intelligence

      Chapter Seven: Learning To Converse Right

      Converting Opponents To Collaborators

      Conversing Under Stress

      Willingness To Change Your Style Of Conversation

      Understanding The Structure Of A Difficult Conversation

      Dealing With Our Emotions

      Chapter Eight: Road Map For Handling A Critical Conversation

      Chapter Nine: From A Diffident To A Skillful Conversationalist

      Chapter Ten: Real Life Examples Of Great Emotional Intelligence

      Conclusion

      Exercises That Help Enhance Emotional Intelligence

      Copyright © 2018 by Kevin Walker - All rights reserved.

      This document is geared towards providing exact and reliable information in regards to the topic and issue covered. The publication is sold with the idea that the publisher is not required to render accounting, officially permitted, or otherwise, qualified services. If advice is necessary, legal or professional, a practiced individual in the profession should be ordered.

      From a Declaration of Principles which was accepted and approved equally by a Committee of the American Bar Association and a Committee of Publishers and Associations.

      In no way is it legal to reproduce, duplicate, or transmit any part of this document by either electronic means or in printed format. Recording of this publication is strictly prohibited, and any storage of this document is not allowed unless with written permission from the publisher. All rights reserved.

      The information provided herein is stated to be truthful and consistent, in that any liability, in terms of inattention or otherwise, by any usage or abuse of any policies, processes, or directions contained within is the solitary and utter responsibility of the recipient reader. Under no circumstances will any legal responsibility or blame be held against the publisher for any reparation, damages, or monetary loss due to the information herein, either directly or indirectly.

      Respective authors own all copyrights not held by the publisher.

      The information herein is offered for informational purposes solely and is universal as so. The presentation of the information is without contract or any type of guarantee assurance.

      The trademarks that are used are without any consent, and the publication of the trademark is without permission or backing by the trademark owner. All trademarks and brands within this book are for clarifying purposes only and are owned by the owners themselves, not affiliated with this document.

      Introduction

      It is said that a war never has any outcome for the simple reason that the end of a war is marked by a conversation. This may be between the victors and the vanquished or between battle weary adversaries locked in an unending combat. People go to war because millions of years of evolution has primed the human species to either fight to prevail or flee from danger.

      Not very different from the other members of the animal kingdom you would say, and you would be right. Modern humans are just a little over 300,000 years old and though communication by way of speaking became a part of human existence quite early, it was by no means the only way that humans came to a decision.

      There was far more likelihood for a caveman to use his club to make his point than the power of gentle persuasion. Speaking rationally requires a measure of emotional stability and maturity that many of us still struggle to achieve, thanks to our genetic markers ingrained over the hundreds and thousands of years of primitive human existence.

      Coming back to the example of talks following war, these are necessary to make a break from the past and move on to a more constructive future. It would of course be far better that wars and battles were never fought in the first place and nations resolved their problems with rational talk.

      The fact that this does not happen in an age where mankind is preparing to travel to Mars tells you something about the difficulty faced in having crucial conversations on account of human emotional instability. That however only serves to accentuate the importance of developing the ability to enhance one’s ability to engage in an emotionally mature conversation with the objective of serving one’s own best interests.

      This ability allows one to find great success in one’s personal and business life.

      The kind of conversation one conducts decides the responses of those we are seeking to communicate with. We can either be aggressive, insensitive and abrasive or trusting empathetic and rational in our approach, with both eliciting a commensurate response from the person we are communicating with.

      Then there are those people who want to converse well but are shy, diffident and under confident on account of their emotional immaturity. These people, too, will not make much headway or the desired progress, unless they had an epiphany of sorts and learnt to have mature and considered conversations with others.

      Reading this book can make readers, who consider themselves in the latter category or others who feel that they need to learn to keep their emotions stable during the course of a conversation, have that very epiphany. The impact that can and will have on people’s lives if they genuinely practice what has been prescribed in this book is going to be nothing short of dramatic and even miraculous. You will see success in your personal and business or professional life of the kind that you didn’t think was possible. Without much ado, let’s find out what it takes to become a conversationalist par excellence, and who is in full command of his or her emotions.

      Highly sensitive people are too often perceived as weaklings or damaged goods. To feel intensely is not a symptom of weakness, it is the trademark of the truly alive and compassionate. It is not the empath who is broken, it is society that has become dysfunctional and emotionally disabled. There is no shame in expressing your authentic feelings. Those who are at times described as being a 'hot mess' or having 'too many issues' are the very fabric of what keeps the dream alive for a more caring, humane world. Never be ashamed to let your tears shine a light on this world. ―Anthon St. Maarten

      Chapter One:

      What Is Emotional Intelligence

      Emotional intelligence is a term that one hears a lot these days in the media, at HR (Human Resources) conferences, leadership summits and so on. Everyone agrees that it is a good thing, but not everyone knows what it means exactly.

      For all the esoteric and technical sounding terms, emotional intelligence is nothing overly complex – it alludes to nothing more than a person’s ability to manage and keep their emotions and also those of the people they come in touch with under control.

      As you can imagine, a person who can do this is going to have a calming and stabilizing influence in all situations involving a group of people interacting with each

      Enjoying the preview?
      Page 1 of 1