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GSM/EDGE BSS, Rel.

RG10(BSS), Operating Documentation, Issue 07

Reference

Disturbance Printouts (1000-1999)


DN9813048 Issue 18-2 Approval Date 2009-12-17

Confidential

Disturbance Printouts (1000-1999)

The information in this document is subject to change without notice and describes only the product defined in the introduction of this documentation. This documentation is intended for the use of Nokia Siemens Networks customers only for the purposes of the agreement under which the document is submitted, and no part of it may be used, reproduced, modified or transmitted in any form or means without the prior written permission of Nokia Siemens Networks. The documentation has been prepared to be used by professional and properly trained personnel, and the customer assumes full responsibility when using it. Nokia Siemens Networks welcomes customer comments as part of the process of continuous development and improvement of the documentation. The information or statements given in this documentation concerning the suitability, capacity, or performance of the mentioned hardware or software products are given "as is" and all liability arising in connection with such hardware or software products shall be defined conclusively and finally in a separate agreement between Nokia Siemens Networks and the customer. However, Nokia Siemens Networks has made all reasonable efforts to ensure that the instructions contained in the document are adequate and free of material errors and omissions. Nokia Siemens Networks will, if deemed necessary by Nokia Siemens Networks, explain issues which may not be covered by the document. Nokia Siemens Networks will correct errors in this documentation as soon as possible. IN NO EVENT WILL Nokia Siemens Networks BE LIABLE FOR ERRORS IN THIS DOCUMENTATION OR FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL OR ANY LOSSES, SUCH AS BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE, BUSINESS INTERRUPTION, BUSINESS OPPORTUNITY OR DATA,THAT MAY ARISE FROM THE USE OF THIS DOCUMENT OR THE INFORMATION IN IT. This documentation and the product it describes are considered protected by copyrights and other intellectual property rights according to the applicable laws. The wave logo is a trademark of Nokia Siemens Networks Oy. Nokia is a registered trademark of Nokia Corporation. Siemens is a registered trademark of Siemens AG. Other product names mentioned in this document may be trademarks of their respective owners, and they are mentioned for identification purposes only. Copyright Nokia Siemens Networks 2011. All rights reserved

Important Notice on Product Safety


This product may present safety risks due to laser, electricity, heat, and other sources of danger. Only trained and qualified personnel may install, operate, maintain or otherwise handle this product and only after having carefully read the safety information applicable to this product. The safety information is provided in the Safety Information section in the Legal, Safety and Environmental Information part of this document or documentation set.

The same text in German:

Wichtiger Hinweis zur Produktsicherheit


Von diesem Produkt knnen Gefahren durch Laser, Elektrizitt, Hitzeentwicklung oder andere Gefahrenquellen ausgehen. Installation, Betrieb, Wartung und sonstige Handhabung des Produktes darf nur durch geschultes und qualifiziertes Personal unter Beachtung der anwendbaren Sicherheitsanforderungen erfolgen. Die Sicherheitsanforderungen finden Sie unter Sicherheitshinweise im Teil Legal, Safety and Environmental Information dieses Dokuments oder dieses Dokumentationssatzes.

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DN9813048 Issue 18-2

Disturbance Printouts (1000-1999)

Table of contents
This document has 241 pages. Summary of Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 List of Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Disturbance printout parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 1001 UNIT RESTARTED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 1002 RAM FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 1003 PARITY ERROR IN RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 1004 COMMUNICATION ERROR BETWEEN PROGRAM BLOCKS. . 21 1005 PLUG-IN UNIT RESTARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 1007 RESTARTED PROGRAM BLOCK . . . . . . . . . . . . . . . . . . . . . . . . 23 1008 MML PROGRAM RESTARTED . . . . . . . . . . . . . . . . . . . . . . . . . . 24 1010 NO RESPONSE TO UNIT SUPERVISION MESSAGE . . . . . . . . 25 1012 EXCESSIVE RESTARTS OF UNIT . . . . . . . . . . . . . . . . . . . . . . . 26 1014 PROCESSOR LOAD RATE ALARM LIMIT EXCEEDED . . . . . . . 27 1015 OPERATING SYSTEM ERROR COUNTER INCREASED . . . . . 28 1016 MB INTERFACE FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 1018 PROGRAM BLOCK COMMUNICATION ERROR . . . . . . . . . . . . 30 1019 PROGRAM BLOCK ACTION FAILURE . . . . . . . . . . . . . . . . . . . . 31 1020 PROGRAM BLOCK START UP FAILURE . . . . . . . . . . . . . . . . . . 32 1021 PROGRAM BLOCK REWARMING STARTED. . . . . . . . . . . . . . . 34 1022 PROGRAM BLOCK WARMUP FAILURE. . . . . . . . . . . . . . . . . . . 35 1023 EXCESSIVE DISTURBANCES IN SUPERVISION . . . . . . . . . . . 36 1024 HAND PROCESS ERROR IN PROGRAM BLOCK . . . . . . . . . . . 37 1028 RESTARTED PROGRAM BLOCK IN PREPROCESSOR UNIT . 39 1029 SCCP STP MESSAGE PREVENTION. . . . . . . . . . . . . . . . . . . . . 40 1033 OSI CLNS CONFIGURATION FAILED . . . . . . . . . . . . . . . . . . . . 43 1034 MAXIMUM SEQUENCE NUMBER OF OSI CLNS EXCEEDED . 44 1035 UPU MESSAGE RECEIVED . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 1044 ERROR IN SWITCH COMPARE TEST . . . . . . . . . . . . . . . . . . . . 47 1045 ERROR BETWEEN MARKER TABLES AND SWITCH CONTROL MEMORY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 1047 NO RESPONSE FROM CONTROLLER OF SWITCHING NETWORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

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30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61

1048 CONTROLLER OF SWITCHING NETWORK RESTARTED. . . . . 52 1049 SEMIPERMANENT MULTICHANNEL CONNECTION MISSING . 53 1055 TCAP TRANSACTION FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . 54 1056 MESSAGE FROM NETWORK TO UNKNOWN SUBSYSTEM . . . 56 1058 ERROR IN SMUX PLUG-IN UNIT . . . . . . . . . . . . . . . . . . . . . . . . . 58 1061 ERROR IN SWITCH COMPARE TEST. . . . . . . . . . . . . . . . . . . . . 59 1062 ERROR BETWEEN MARKER TABLES AND SWITCH CONTROL MEMORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 1064 UNIT UPDATE FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 1065 DISK UPDATE FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 1070 CCS7 PROGRAM BLOCK DATA ERROR . . . . . . . . . . . . . . . . . . 63 1071 PROCESSOR TIME SHORTAGE . . . . . . . . . . . . . . . . . . . . . . . . . 64 1072 SIGNALLING LINK OUT OF SERVICE . . . . . . . . . . . . . . . . . . . . . 66 1076 FORCED LIGHTWEIGHT SCHEDULING . . . . . . . . . . . . . . . . . . . 69 1077 FREE STACK SIZE BELOW LIMIT . . . . . . . . . . . . . . . . . . . . . . . . 70 1078 PROCESS EXCEPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 1080 PROCESS STOPPED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 1082 HAND USAGE LIMIT EXCEEDED . . . . . . . . . . . . . . . . . . . . . . . . 75 1083 SEMAPHORE USE ERROR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 1089 DYNAMIC LDT SLOTS EXHAUSTED . . . . . . . . . . . . . . . . . . . . . . 77 1090 BUFFER HANDLE ERROR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 1092 COMMUNICATION FAILURE IN FIELD REPORTING . . . . . . . . . 79 1093 OUTPUT FAILURE IN FIELD REPORTING . . . . . . . . . . . . . . . . . 80 1095 TRAFFIC MEASUREMENT OUTPUT FAILURE. . . . . . . . . . . . . . 82 1098 TOO LONG MESSAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 1103 SIGNALLING MEASUREMENT REPORT LOST . . . . . . . . . . . . . 85 1105 LINE SIGNALLING RECEIVE OVERLOAD. . . . . . . . . . . . . . . . . . 88 1125 TRIAL CONFIGURATION DELETED . . . . . . . . . . . . . . . . . . . . . . 89 1128 EXCESSIVE DISTURBANCES IN FILE LOADING . . . . . . . . . . . . 90 1136 SIGNALLING MESSAGE DISTRIBUTION ERROR . . . . . . . . . . . 91 1137 INCORRECT SIGNALLING MESSAGE FROM SIGNALLING TERMINAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 1140 FREE LDT SLOT COUNT BELOW LIMIT . . . . . . . . . . . . . . . . . . . 94 1141 DELAY BUFFER OVERFLOW IN SIGNALLING TERMINAL . . . . 96

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62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92

1142 FAMILY MEMORY USAGE SUPERVISION LIMIT EXCEEDED . 97 1143 AMOUNT OF FREE MEMORY REDUCED . . . . . . . . . . . . . . . . . 99 1144 FREE BUFFER HEADERS EXHAUSTING . . . . . . . . . . . . . . . . 100 1147 MESSAGE QUEUE OVERFLOW. . . . . . . . . . . . . . . . . . . . . . . . 101 1148 EXCESSIVE TRAPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 1162 FILE SYSTEM COMMUNICATION ERROR . . . . . . . . . . . . . . . 104 1165 BUFFER ALLOCATION FAILED . . . . . . . . . . . . . . . . . . . . . . . . 105 1169 FREEZING PERIOD OF SS7 REPORTING LOST . . . . . . . . . . 107 1178 PREPROCESSOR UNIT DISTURBANCE . . . . . . . . . . . . . . . . . 109 1182 PREPROCESSOR UNIT RESTARTED . . . . . . . . . . . . . . . . . . . 110 1190 EXCESSIVE ERRORS IN SCP . . . . . . . . . . . . . . . . . . . . . . . . . 111 1200 ACTOR HAS FAILED TO REGISTER TO THE SUPERVISION 112 1204 WATCHDOG CAUSES UNIT RESTART . . . . . . . . . . . . . . . . . . 113 1207 UNITS WORKING STATE DATA CORRUPTED IN THE SYSTEM . 114 1210 PHASE ADVANCE OF TIMING SIGNAL CHANGED. . . . . . . . . 115 1220 HANDLING OF MEASUREMENT DEFINITION FILE FAILED. . 117 1221 STATISTICAL MEASUREMENT REPORT OUTPUT FAILED. . 119 1222 DATA WRITING VIA VDS DEVICE FAILED. . . . . . . . . . . . . . . . 121 1228 UNIT SUPERVISION NOT FUNCTIONING . . . . . . . . . . . . . . . . 122 1234 UPDATE OF PASSWORD VALIDITY TIME FAILED . . . . . . . . . 123 1240 SCCP DISTURBANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 1241 SCCP GLOBAL TITLE TRANSLATION ANALYSIS FILE ERROR . 127 1242 SCCP GLOBAL TITLE TRANSLATION RESULT FILE ERROR 132 1244 RUNNING OUT OF MESSAGE BUFFERS . . . . . . . . . . . . . . . . 136 1249 DATABASE DISK COPY HAS EXCEEDED MAXIMUM ALLOWED AGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 1250 DATA LINK LAYER PROTOCOL MISMATCH . . . . . . . . . . . . . . 139 1251 EXCESSIVE RETRANSMISSIONS ON DATA LINK CONNECTION 140 1252 EXCESSIVE ERROR RATE ON DATA LINK CONNECTION . . 142 1253 NO RESPONSE FROM PRIMARY RATE ACCESS TERMINAL 143 1254 UNSOLICITED DATA LINK RE-ESTABLISHMENT . . . . . . . . . . 144 1255 PRIMARY RATE ACCESS MESSAGE DISTRIBUTION ERROR 145

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93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123

1256 INCORRECT PRD MESSAGE FROM PRIMARY RATE ACCESS TERMINAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 1260 X.25/ETHERNET DATA TERMINAL SPONTANEOUS RESTART . . 147 1261 OSI CHANNEL GROUP UNREACHABLE . . . . . . . . . . . . . . . . . 148 1262 OSI SERVICE PROVIDER RESET . . . . . . . . . . . . . . . . . . . . . . . 149 1263 OSI SERVICE PROVIDER INTERFACE ERROR. . . . . . . . . . . . 150 1264 OSI INCOMING CALL DENIED. . . . . . . . . . . . . . . . . . . . . . . . . . 151 1273 ASP ACTIVATION FAILED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 1280 INTERNAL COMMUNICATION CHANNEL FAILURE. . . . . . . . . 161 1282 ASSOCIATION PARAMETER FAILURE. . . . . . . . . . . . . . . . . . . 163 1293 SCCP GT SCREENING APPLIED . . . . . . . . . . . . . . . . . . . . . . . 165 1300 SUPERVISION CONNECTION TO UNIT LOST . . . . . . . . . . . . . 169 1301 PCU DIGITAL SIGNAL PROCESSOR RESTART . . . . . . . . . . . 170 1302 PAGING OVERLOAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 1339 ACTIVE FRAMER UNIT FAILURE . . . . . . . . . . . . . . . . . . . . . . . 172 1340 HOTLINK FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 1347 CS PAGING COORDINATION ACTIVATION/DEACTIVATION FAILED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 1400 AFS RESTARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 1423 NO RESPONSE FROM MAIN CLOCK . . . . . . . . . . . . . . . . . . . . 178 1425 OVERFLOW IN ALARM BUFFERING. . . . . . . . . . . . . . . . . . . . . 179 1431 MMI SYSTEM OVERLOAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 1432 DISTURBANCE IN COMMAND CALENDAR . . . . . . . . . . . . . . . 181 1548 MTP CONFUSION MESSAGE RECEIVED. . . . . . . . . . . . . . . . . 188 1557 EVENT HANDLER CANNOT WORK PROPERLY DUE TO FILE SERVICE FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 1569 CRITICAL LIMIT IN SECURITY REPORTING REACHED . . . . . 190 1570 SECURITY LOG ALARM LIMIT REACHED . . . . . . . . . . . . . . . . 191 1578 CONFUSION IN BSSMAP SIGNALING . . . . . . . . . . . . . . . . . . . 192 1580 GLOBAL RESET FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 1582 CONNECTION OR RELEASE ERROR . . . . . . . . . . . . . . . . . . . . 194 1583 LAPD MSG DISTRIBUTION PROBLEM . . . . . . . . . . . . . . . . . . . 196 1585 ABNORMAL A INTERFACE CIRCUIT RELEASE. . . . . . . . . . . . 197 1590 ALARM SYSTEM MESSAGE SENDING BUFFER FULL . . . . . . 199

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124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156

1597 I/O DEVICE FOUND FAULTY BY ALARM SYSTEM . . . . . . . . . 200 1598 UNIT FOUND FAULTY BY ALARM SYSTEM . . . . . . . . . . . . . . 201 1623 ERROR DURING SUPERVISION . . . . . . . . . . . . . . . . . . . . . . . 202 1630 RAM FAILURE IN SYNCHRONIZATION UNIT . . . . . . . . . . . . . 203 1660 UPDATE NUMBER MISMATCH. . . . . . . . . . . . . . . . . . . . . . . . . 204 1661 DATABASE MANAGER IN FATAL ERROR STATE . . . . . . . . . 205 1662 DATABASE LOADING ERROR . . . . . . . . . . . . . . . . . . . . . . . . . 206 1663 HAND RESERVATION ERROR IN DATABASE MANAGER . . . 208 1682 SCDFLE UPDATE FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 1683 FAULTY UNIT SP-EX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 1684 SPARE UNIT WARMUP FAILURE. . . . . . . . . . . . . . . . . . . . . . . 211 1685 UNIT RESTART FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 1687 RECOVERY ACTION FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . 213 1688 FAILURE IN CALL CLEARING. . . . . . . . . . . . . . . . . . . . . . . . . . 214 1800 SCSI ADDRESS ILLEGAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 1801 MASS MEMORY FILE BACKUP FAILURE . . . . . . . . . . . . . . . . 216 1802 BACKUP COPY LOG FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . 217 1804 IP ROUTING RESOURCE SHORTAGE . . . . . . . . . . . . . . . . . . 219 1806 PRINTER SPOOLER DISABLED . . . . . . . . . . . . . . . . . . . . . . . . 220 1809 IP CONFIGURATION INQUIRY SERVICE FAILED . . . . . . . . . . 221 1850 BTS TEST REPORT PRINTOUT FAILED . . . . . . . . . . . . . . . . . 223 1860 DISK DISTURBANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 1881 TAPI FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 1882 DMADI FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 1884 LABEL PARAMETER FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . 228 1885 ERROR IN WRITING DATA TO MAGNETIC TAPE. . . . . . . . . . 229 1886 ERROR IN TAPE OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . 230 1887 BLOCK COUNTER FAILURE. . . . . . . . . . . . . . . . . . . . . . . . . . . 231 1891 AS7 RESTARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 1893 O&M CHANNEL SEND OVERLOAD . . . . . . . . . . . . . . . . . . . . . 233 1894 NO RESPONSE TO AS7 SUPERVISION MESSAGE . . . . . . . . 234 1895 DISTURBANCE IN O&M CHANNEL . . . . . . . . . . . . . . . . . . . . . 235 1900 DEGRADED SLIP FREQUENCY . . . . . . . . . . . . . . . . . . . . . . . . 236

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157 158 159 160

1901 ET RESTARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 1910 COMMUNICATION FAILURE WITH TRX . . . . . . . . . . . . . . . . . . 238 1911 INVALID URGENCY LEVEL IN TRANSMISSION ALARM . . . . . 239 1915 TCSM CLOCK DISTURBANCE. . . . . . . . . . . . . . . . . . . . . . . . . . 241

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Summary of Changes

Summary of Changes
Changes between document issues are cumulative. Therefore, the latest document issue contains all changes made to previous issues. Changes made between issues 18-2 and 18-1 New alarms New alarm 1347 CS PAGING COORDINATION ACTIVATION/DEACTIVATION FAILED has been added. Changes made between issues 18-1 and 18-0 Modified alarms The instructions of the alarm 1809 IP CONFIGURATION INQUIRY SERVICE FAILED have been modified. Changes made between issues 18-0 and 17-1 New alarms New alarm 1339 ACTIVE FRAMER UNIT FAILURE has been added. Modified alarms The following alarms have been updated: 1071 PROCESSOR TIME SHORTAGE 1080 PROCESS STOPPED 1340 HOTLINK FAILURE 1583 LAPD MSG DISTRIBUTION PROBLEM

Changes made between issues 17-1and 17-0 Modified alarms Information on the typical causes for refusing the CONFUSION message has been updated in the Supplementary information fields of the printout 1578 CONFUSION IN BSSMAP SIGNALING.

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List of Alarms

Disturbance Printouts (1000-1999)

1 List of Alarms
1001 1002 1003 1004 1005 1007 1008 1010 1012 1014 1015 1016 1018 1019 1020 1021 1022 1023 1024 1028 1029 1033 1034 1035 1044 1045 1047 1048 1049 1055 1056 1058 1061 1062 1064 1065 UNIT RESTARTED RAM FAILURE PARITY ERROR IN RAM COMMUNICATION ERROR BETWEEN PROGRAM BLOCKS PLUG-IN UNIT RESTARTED RESTARTED PROGRAM BLOCK MML PROGRAM RESTARTED NO RESPONSE TO UNIT SUPERVISION MESSAGE EXCESSIVE RESTARTS OF UNIT PROCESSOR LOAD RATE ALARM LIMIT EXCEEDED OPERATING SYSTEM ERROR COUNTER INCREASED MB INTERFACE FAILURE PROGRAM BLOCK COMMUNICATION ERROR PROGRAM BLOCK ACTION FAILURE PROGRAM BLOCK START UP FAILURE PROGRAM BLOCK REWARMING STARTED PROGRAM BLOCK WARMUP FAILURE EXCESSIVE DISTURBANCES IN SUPERVISION HAND PROCESS ERROR IN PROGRAM BLOCK RESTARTED PROGRAM BLOCK IN PREPROCESSOR UNIT SCCP STP MESSAGE PREVENTION OSI CLNS CONFIGURATION FAILED MAXIMUM SEQUENCE NUMBER OF OSI CLNS EXCEEDED UPU MESSAGE RECEIVED ERROR IN SWITCH COMPARE TEST ERROR BETWEEN MARKER TABLES AND SWITCH CONTROL MEMORY NO RESPONSE FROM CONTROLLER OF SWITCHING NETWORK CONTROLLER OF SWITCHING NETWORK RESTARTED SEMIPERMANENT MULTICHANNEL CONNECTION MISSING TCAP TRANSACTION FAILURE MESSAGE FROM NETWORK TO UNKNOWN SUBSYSTEM ERROR IN SMUX PLUG-IN UNIT ERROR IN SWITCH COMPARE TEST ERROR BETWEEN MARKER TABLES AND SWITCH CONTROL MEMORY UNIT UPDATE FAILURE DISK UPDATE FAILURE

10

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List of Alarms

1070 1071 1072 1076 1077 1078 1080 1082 1083 1089 1090 1092 1093 1095 1098 1103 1105 1125 1128 1136 1137 1140 1141 1142 1143 1144 1147 1148 1162 1165 1169 1178 1182 1190 1200 1204 1207 1210

CCS7 PROGRAM BLOCK DATA ERROR PROCESSOR TIME SHORTAGE SIGNALLING LINK OUT OF SERVICE FORCED LIGHTWEIGHT SCHEDULING FREE STACK SIZE BELOW LIMIT PROCESS EXCEPTION PROCESS STOPPED HAND USAGE LIMIT EXCEEDED SEMAPHORE USE ERROR DYNAMIC LDT SLOTS EXHAUSTED BUFFER HANDLE ERROR COMMUNICATION FAILURE IN FIELD REPORTING OUTPUT FAILURE IN FIELD REPORTING TRAFFIC MEASUREMENT OUTPUT FAILURE TOO LONG MESSAGE SIGNALLING MEASUREMENT REPORT LOST LINE SIGNALLING RECEIVE OVERLOAD TRIAL CONFIGURATION DELETED EXCESSIVE DISTURBANCES IN FILE LOADING SIGNALLING MESSAGE DISTRIBUTION ERROR INCORRECT SIGNALLING MESSAGE FROM SIGNALLING TERMINAL FREE LDT SLOT COUNT BELOW LIMIT DELAY BUFFER OVERFLOW IN SIGNALLING TERMINAL FAMILY MEMORY USAGE SUPERVISION LIMIT EXCEEDED AMOUNT OF FREE MEMORY REDUCED FREE BUFFER HEADERS EXHAUSTING MESSAGE QUEUE OVERFLOW EXCESSIVE TRAPS FILE SYSTEM COMMUNICATION ERROR BUFFER ALLOCATION FAILED FREEZING PERIOD OF SS7 REPORTING LOST PREPROCESSOR UNIT DISTURBANCE PREPROCESSOR UNIT RESTARTED EXCESSIVE ERRORS IN SCP ACTOR HAS FAILED TO REGISTER TO THE SUPERVISION WATCHDOG CAUSES UNIT RESTART UNITS WORKING STATE DATA CORRUPTED IN THE SYSTEM PHASE ADVANCE OF TIMING SIGNAL CHANGED

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List of Alarms

Disturbance Printouts (1000-1999)

1220 1221 1222 1228 1234 1240 1241 1242 1244 1249 1250 1251 1252 1253 1254 1255 1256 1260 1261 1262 1263 1264 1273 1280 1282 1293 1300 1301 1302 1339 1340 1347 1400 1423 1425 1431 1432

HANDLING OF MEASUREMENT DEFINITION FILE FAILED STATISTICAL MEASUREMENT REPORT OUTPUT FAILED DATA WRITING VIA VDS DEVICE FAILED UNIT SUPERVISION NOT FUNCTIONING UPDATE OF PASSWORD VALIDITY TIME FAILED SCCP DISTURBANCE SCCP GLOBAL TITLE TRANSLATION ANALYSIS FILE ERROR SCCP GLOBAL TITLE TRANSLATION RESULT FILE ERROR RUNNING OUT OF MESSAGE BUFFERS DATABASE DISK COPY HAS EXCEEDED MAXIMUM ALLOWED AGE DATA LINK LAYER PROTOCOL MISMATCH EXCESSIVE RETRANSMISSIONS ON DATA LINK CONNECTION EXCESSIVE ERROR RATE ON DATA LINK CONNECTION NO RESPONSE FROM PRIMARY RATE ACCESS TERMINAL UNSOLICITED DATA LINK RE-ESTABLISHMENT PRIMARY RATE ACCESS MESSAGE DISTRIBUTION ERROR INCORRECT PRD MESSAGE FROM PRIMARY RATE ACCESS TERMINAL X.25/ETHERNET DATA TERMINAL SPONTANEOUS RESTART OSI CHANNEL GROUP UNREACHABLE OSI SERVICE PROVIDER RESET OSI SERVICE PROVIDER INTERFACE ERROR OSI INCOMING CALL DENIED ASP ACTIVATION FAILED INTERNAL COMMUNICATION CHANNEL FAILURE ASSOCIATION PARAMETER FAILURE SCCP GT SCREENING APPLIED SUPERVISION CONNECTION TO UNIT LOST PCU DIGITAL SIGNAL PROCESSOR RESTART PAGING OVERLOAD ACTIVE FRAMER UNIT FAILURE HOTLINK FAILURE CS PAGING COORDINATION ACTIVATION/DEACTIVATION FAILED AFS RESTARTED NO RESPONSE FROM MAIN CLOCK OVERFLOW IN ALARM BUFFERING MMI SYSTEM OVERLOAD DISTURBANCE IN COMMAND CALENDAR

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Disturbance Printouts (1000-1999)

List of Alarms

1548 1557 1569 1570 1578 1580 1582 1583 1585 1590 1597 1598 1623 1630 1660 1661 1662 1663 1682 1683 1684 1685 1687 1688 1800 1801 1802 1804 1806 1809 1850 1860 1881 1882 1884 1885 1886 1887

MTP CONFUSION MESSAGE RECEIVED EVENT HANDLER CANNOT WORK PROPERLY DUE TO FILE SERVICE FAILURE CRITICAL LIMIT IN SECURITY REPORTING REACHED SECURITY LOG ALARM LIMIT REACHED CONFUSION IN BSSMAP SIGNALING GLOBAL RESET FAILURE CONNECTION OR RELEASE ERROR LAPD MSG DISTRIBUTION PROBLEM ABNORMAL A INTERFACE CIRCUIT RELEASE ALARM SYSTEM MESSAGE SENDING BUFFER FULL I/O DEVICE FOUND FAULTY BY ALARM SYSTEM UNIT FOUND FAULTY BY ALARM SYSTEM ERROR DURING SUPERVISION RAM FAILURE IN SYNCHRONIZATION UNIT UPDATE NUMBER MISMATCH DATABASE MANAGER IN FATAL ERROR STATE DATABASE LOADING ERROR HAND RESERVATION ERROR IN DATABASE MANAGER SCDFLE UPDATE FAILURE FAULTY UNIT SP-EX SPARE UNIT WARMUP FAILURE UNIT RESTART FAILURE RECOVERY ACTION FAILURE FAILURE IN CALL CLEARING SCSI ADDRESS ILLEGAL MASS MEMORY FILE BACKUP FAILURE BACKUP COPY LOG FAILURE IP ROUTING RESOURCE SHORTAGE PRINTER SPOOLER DISABLED IP CONFIGURATION INQUIRY SERVICE FAILED BTS TEST REPORT PRINTOUT FAILED DISK DISTURBANCE TAPI FAILURE DMADI FAILURE LABEL PARAMETER FAILURE ERROR IN WRITING DATA TO MAGNETIC TAPE ERROR IN TAPE OPERATION BLOCK COUNTER FAILURE

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List of Alarms

Disturbance Printouts (1000-1999)

1891 1893 1894 1895 1900 1901 1910 1911 1915

AS7 RESTARTED O&M CHANNEL SEND OVERLOAD NO RESPONSE TO AS7 SUPERVISION MESSAGE DISTURBANCE IN O&M CHANNEL DEGRADED SLIP FREQUENCY ET RESTARTED COMMUNICATION FAILURE WITH TRX INVALID URGENCY LEVEL IN TRANSMISSION ALARM TCSM CLOCK DISTURBANCE

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Disturbance Printouts (1000-1999)

Disturbance printout parameters

2 Disturbance printout parameters


1200 1204 1207 1210 1220 1221 1222 1228 1234 1240 1241 1242 1244 1249 1250 1251 1252 1253 1254 1255 1256 1260 1261 1262 1263 1264 1273 1280 1282 1293 1300 1301 1302 1339 1340 1347 1400 1423 1425 1431 1432 1548 1557 1569 1570 1578 1580 1582 1583 DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:01:00 00:00:15 00:00:50 00:00:15 00:00:15 00:00:15 00:00:15 00:00:50 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:05:00 00:05:00 00:05:00 00:00:15 00:05:00 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:05:00 00:00:15 00:04:00 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:10:00 00:00:15 00:00:15 00:03:00 00:00:15 00:00:15 00:01:00

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Disturbance printout parameters

Disturbance Printouts (1000-1999)

1585 1590 1597 1598 1623 1630 1660 1661 1662 1663 1682 1683 1684 1685 1687 1688 1800 1801 1802 1804 1806 1809 1850 1860 1881 1882 1884 1885 1886 1887 1891 1893 1894 1895 1900 1901 1910 1911 1915

DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR DISTUR NOTICE DISTUR DISTUR

NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE

00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00

00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00

00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00 00:00

00:05:00 00:00:15 00:00:15 00:00:15 00:02:00 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:10:10 00:00:15 00:01:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15 00:05:00 00:01:15 00:01:30 00:00:15 00:00:15 00:01:05 00:00:15 00:00:15 00:00:15 00:00:15 00:03:00 00:01:30 00:00:15 00:00:15 00:00:15 00:00:15 00:00:15

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Disturbance Printouts (1000-1999)

1001 UNIT RESTARTED

3 1001 UNIT RESTARTED


Meaning The unit has restarted. Supplementary information fields 1 2 working state of the unit type of unit restart indicated by the initial loading program block (e.g. BOLERO): FF 00 01 02 cold restart warm restart hot restart diagnostic restart

type of unit restart indicated by the state administration: AA 3 not defined

information on the unit restart: 00 01 02 03 spontaneous executed by the user executed by the recovery program block executed by the recovery program block, the package identifier of the unit differs from that in the active maintenance computer spontaneous repeated executed with the service terminal command ZAU the recovery program block has restarted the unit as a result of the alarm 1023 IWMANA has restarted the unit at the request of routine testing the recovery program block has restarted the unit as a result of the alarm 1128 the recovery program block has restarted the unit in connection with a state change, because virtual loading was still in process in the unit

04 05 06 07 08 09

type of restart in the Working State and Configuration File (SCDFLE) when the unit is restarting: 00 01 55 warm restart hot restart mini restart

If the active maintenance computer (normally the OMU)

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1001 UNIT RESTARTED

Disturbance Printouts (1000-1999)

was restarted with the MML command USU and R=HOT was given as the restart type, the value of the field is 00. The type of restart was, however, a hot restart, if the value of supplementary information field 2 is 01 hot restart. 5 code loading type when the unit is restarting: 00 01 02 optimal loading total loading total loading from disk

If the active maintenance computer (normally the OMU) was restarted with the MML command USU and C=TOT or C=DISK was given as the code loading type, the value of the field is 01. Nevertheless, the loading was performed from disk. 6 file loading type when the unit is restarting: 00 01 02 unknown/not defined virtual loading immediate loading Instructions The alarm requires no actions. Cancelling No cancelling.

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Disturbance Printouts (1000-1999)

1002 RAM FAILURE

4 1002 RAM FAILURE


Meaning The RAM test program of the computer has observed a malfunction in the RAM memory. Supplementary information fields 1 address of the faulty memory location 0...FFFFFFFF Instructions If the alarm recurs, the CPU is probably faulty and needs to be replaced. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1003 PARITY ERROR IN RAM

Disturbance Printouts (1000-1999)

5 1003 PARITY ERROR IN RAM


Meaning Parity error in the RAM of the computer. The parity supervision circuit of the CPU has detected the error. Supplementary information fields 1 address of location where the RAM test was being carried out when the error was detected Instructions If the alarm recurs, the CPU is probably faulty and needs to be replaced. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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Disturbance Printouts (1000-1999)

1004 COMMUNICATION ERROR BETWEEN PROGRAM BLOCKS

6 1004 COMMUNICATION ERROR BETWEEN PROGRAM BLOCKS


Meaning The partner program block does not reply to the message sent to it within the specified time limit, or the received reply is erroneous. Supplementary information fields 1 error code 01 no reply 02 identification of reply is erroneous 03 status of reply is erroneous 04 sequence number of reply is erroneous family identifier of program block setting the alarm unit message bus address of the partner program block family identifier of the partner program block identifier of the message sent to the partner program block subidentifier of the message sent to the partner program block case-specific additional information case-specific additional information Instructions The alarm requires no actions. Cancelling No cancelling.

2 3 4 5 6 7 8

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1005 PLUG-IN UNIT RESTARTED

Disturbance Printouts (1000-1999)

7 1005 PLUG-IN UNIT RESTARTED


Meaning A plug-in unit has restarted. Supplementary information fields 1 type of plug-in unit See Diagnostics and Testing, Appendices index of plug-in unit Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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Disturbance Printouts (1000-1999)

1007 RESTARTED PROGRAM BLOCK

8 1007 RESTARTED PROGRAM BLOCK


Meaning The program block has been restarted. Supplementary information fields 1 2 family identifier of the program block error 131d: 132d: 133d: 287d: 302d: 770d: 771d: code program block was not found another program block of the same kind already exists program block deletion error program block has been deleted, or its creation failed program block has made a memory protection error program block did not answer the supervision message program block has acknowledged the supervision message with a wrong state, i.e the program block is in wrong state in relation to the working state of the unit 781d: state transition of the program block did not succeed You can check its meaning in General Error Messages of System Instructions The alarm requires no actions. Cancelling No cancelling.

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1008 MML PROGRAM RESTARTED

Disturbance Printouts (1000-1999)

9 1008 MML PROGRAM RESTARTED


Meaning The MMI Manager (MMIMAN) has restarted an MML program. Supplementary information fields 1 family identifier of the restarted MML program Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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Disturbance Printouts (1000-1999)

1010 NO RESPONSE TO UNIT SUPERVISION MESSAGE

10 1010 NO RESPONSE TO UNIT SUPERVISION MESSAGE


Meaning The unit has not responded in the allotted time to a supervision message sent by the supervisory unit. Supplementary information fields

Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1012 EXCESSIVE RESTARTS OF UNIT

Disturbance Printouts (1000-1999)

11 1012 EXCESSIVE RESTARTS OF UNIT


Meaning The maximum number of restarts set for a unit has been exceeded. Supplementary information fields

Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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Disturbance Printouts (1000-1999)

1014 PROCESSOR LOAD RATE ALARM LIMIT EXCEEDED

12 1014 PROCESSOR LOAD RATE ALARM LIMIT EXCEEDED


Meaning The processor load rate exceeds the alarm limit defined for the unit at intervals of time defined for the unit. The alarm limit and the interval are defined in BSPARA file. Supplementary information fields 1 2 processor load rate percentage interval in hundredths of a second Instructions Check the validity of the value set for the parameter CPU LOAD SUPERVISION LIMIT of BSPARA with the MML command: ZDOT:<unit type>; or find out the possible cause of overload. This alarm may be given during the system reset because reset causes load. In those cases, no actions are required from the user. To change processor load supervision limit, give the MML command: ZDOM:<unit type>:PROLL=<new supervision limit>; Cancelling No cancelling.

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1015 OPERATING SYSTEM ERROR COUNTER INCREASED

Disturbance Printouts (1000-1999)

13 1015 OPERATING SYSTEM ERROR COUNTER INCREASED


Meaning The alarm informs that the value of the error counter maintained by the operating system has increased. Supplementary information fields 1 error code: identifies the fault that increased the counter thus causing the alarm. You can check its meaning in General Error Messages of System program block that increased the counter value of the counter, i.e. number of errors Instructions Ascertain the reason for counter incrementation. Cancelling No cancelling.

2 3

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Disturbance Printouts (1000-1999)

1016 MB INTERFACE FAILURE

14 1016 MB INTERFACE FAILURE


Meaning In the test, the message bus interface (MBIF) has been detected faulty. In the test, the unit sends a message to itself both on the active and passive bus. It also checks the error counters of the message buses, maintained by the operating system. Supplementary information fields 1 message bus test identifier: 1 2 3 4 5 6 7 8 2 message sending does not succeed despite several attempts time supervision of message receiving has expired received test message differs from the one sent the transmission error counter of the MB has been incremented the reception error counter of the MB has been incremented time supervision of message sent with a group address has expired time supervision of message sent with a pair address has expired the supervision error counter of the MB has been incremented

message bus index Instructions

The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1018 PROGRAM BLOCK COMMUNICATION ERROR

Disturbance Printouts (1000-1999)

15 1018 PROGRAM BLOCK COMMUNICATION ERROR


Meaning The partner program block does not respond within the specified time to the message sent to it, or the reply is faulty. Supplementary information fields 1 2 family identifier of program block giving the alarm number of the message sent to the partner program block or number of the received message error code 01 no reply 02 identification of reply is faulty 03 status of reply is faulty 04 sequence number of reply is faulty number of missing reply messages Instructions The alarm requires no actions. Cancelling No cancelling.

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Disturbance Printouts (1000-1999)

1019 PROGRAM BLOCK ACTION FAILURE

16 1019 PROGRAM BLOCK ACTION FAILURE


Meaning Errors detected in the state administration procedures of a program block. Supplementary information fields 1 2 family identifier of program block program block type in the family table of DXPARA 0 : normal program block <> 0 : program block is essential for unit functioning error code of the recovery block 770d: program block did not answer the supervision message 771d: program block has acknowledged the supervision message with a wrong state. The program block is in wrong state in relation to the working state of the unit You can check the meaning of other error codes in General Error Messages of System Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1020 PROGRAM BLOCK START UP FAILURE

Disturbance Printouts (1000-1999)

17 1020 PROGRAM BLOCK START UP FAILURE


Meaning When activating a program block an error has been detected which occurred either when creating or activating the program block. The fault may cause disturbances in the system, particularly if a program block creation error is in question. Supplementary information fields 1 2 family identifier of the detector of the error the error code returned by the detector of the error, presented according to the general error code. You can check its meaning with a command of the service terminal extension MRS or in General Error Messages of System the message bus address of the unit where the error occurred the family identification of the error-committing program block Instructions Additional information: Printouts of Starting Phases. Check the meaning of the DX error code. If the error code is: 770d: The program block has failed to respond within the time limit to the activation message sent by the unit state administration program block (USAPRO). Possible causes are: - The program block has made a memory protection error. Check the log with the service terminal command ZSL. Check the program block's check sum, service terminal command ZSS. Check the program block's version, service terminal command ZSXP. - The initialisation time allotted to the program block is too short. Check whether the program block acknowledges USAPRO at all. Service terminal command ZOQ. - The program block has detected an error in its initialisation. Check the error log with the service terminal command ZGD. 771d: The program block has acknowledged negatively the activation message sent by USAPRO. Possible causes are: - The program block has detected an error in its

3 4

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Disturbance Printouts (1000-1999)

1020 PROGRAM BLOCK START UP FAILURE

initialisation. Check the version of the program block. Check the error log with the service terminal command ZGD. - The program block has been activated into a wrong state with regard to the unit's operating state. Check the supervision messages between the program block and USAPRO (message numbers 0001 and 0002). If the program block is constantly in a wrong state, USAPRO restarts the program block. See the RESTARTED PROGRAM BLOCK alarms, if any (alarm number 1007). 819d: The starting up of a library manager has failed. Possible causes are: - A fault in the initialisation of one of the libraries that the manager is responsible for. Check the versions of the manager and the library, service terminal commands ZSXP and ZSK. Check the error log with the service terminal command ZGD. - In the starting up of the library manager itself. Check the previous sections (770d, 771d). All other error codes indicate a program block creation error. Probable causes are: a fault in the DXPARA family table, a faulty loading module, a discrepancy between the parameters of the family table and the loading module, a storage area sufficiently large and free cannot be found. Cancelling No cancelling.

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1021 PROGRAM BLOCK REWARMING STARTED

Disturbance Printouts (1000-1999)

18 1021 PROGRAM BLOCK REWARMING STARTED


Meaning The warming of the program block has been restarted. The rewarming may have been caused by one of the following: the thermometer (THERMO) has detected synchronization errors in the program block, the program block has been reactivated, or its warming failed on the previous occasion. Supplementary information fields 1 family identifier of the detector of the error USAPRO (A0): the detector of the error is the state supervision THERMO (16B): the detector of the error is the thermometer If THERMO is the detector, a program block synchronization error is in question. identifier of the family to be warmed Instructions The alarm requires no actions. Cancelling No cancelling.

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Disturbance Printouts (1000-1999)

1022 PROGRAM BLOCK WARMUP FAILURE

19 1022 PROGRAM BLOCK WARMUP FAILURE


Meaning The warming up of a program block has failed. The program block has not acknowledged the warmup command sent by the unit state administration program block (USAPRO), or has acknowledged it negatively. The fault can lie in either the active or the spare unit. The warming-up manager (WUPMAN) can also be the detector of the fault. Supplementary information fields 1 family identifier of the detector of the error USAPRO (A0): the detector is the state administration WUPMAN (108): the detector is the warming-up manager error code returned by the detector of the error. You can check its meaning with a command of the service terminal extension MRS or in General Error Messages of System message bus address of the unit where the error occurred family identifier of the program block that made the error Instructions The alarm requires no actions. Cancelling No cancelling.

3 4

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1023 EXCESSIVE DISTURBANCES IN SUPERVISION

Disturbance Printouts (1000-1999)

20 1023 EXCESSIVE DISTURBANCES IN SUPERVISION


Meaning The unit state administration program block (USAPRO) has detected a serious error when supervising the functioning of the program blocks of the unit. The alarm may have been caused by one of the following: several program blocks have been restarted; or some critical program block does not respond to the supervision, or refuses to respond to a state transition command. In addition, the alarm may result from repeated rewarmings of program blocks or from synchronisation errors. The situation leads to a restart of the unit. Supplementary information fields 1 type of error 00: error in program block supervision 01: error in the warmup or synchronisation of program blocks family identifier of the detector of the error. USAPRO (A0): detector is state administration THERMO (16B): detector is the thermometer. If THERMO is the detector, a synchronisation fault of a critical program block is in question error code returned by the detector of the error, presented according to the general error code 65535d: no significance You can check the meaning of error codes with a command of the service terminal extension MRS or in General Error Messages of System message bus address of the unit where the error occurred FFFF: no significance family identifier of the program block that made the error FFFF: no significance Instructions The alarm requires no actions. Cancelling No cancelling.

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Disturbance Printouts (1000-1999)

1024 HAND PROCESS ERROR IN PROGRAM BLOCK

21 1024 HAND PROCESS ERROR IN PROGRAM BLOCK


Meaning The requested service could not be carried out due to the failure of process family resource (hands) management. Supplementary information fields 1 ID of the system library service primitive that returned the error code. The field may have the following values: 0: 1: 2: 3: 4: 5: 6: 2 creation of hands creation of additional hands reservation of hand renewal of hand reservation expiry of hand reservation restart of hand deletion of hand group

error code returned by system library service primitive. See General Error Messages of System for error code explanations type of reserved hand/hand to be reserved. 0 if not known number of reserved hand/hand to be reserved life focus of the hand computer address of the customer family ID of the customer process ID of the customer life focus of the customer Instructions

3 4 5 6 7 8 9

Reservation of a hand fails typically in situation where all available hands have already been reserved (e.g. overload situations). If the fault situation (supplementary field 1 value = 02) occurs only occasionally, the disturbance requires no actions from the user. In other cases, fill in a Problem Report and send it to your local Nokia Siemens Networks representative. Enclose the printouts obtained with the service terminal commands ZSCFE, ZGSC, ZSL, and with the F, D, H, and G commands of the FAM family

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1024 HAND PROCESS ERROR IN PROGRAM BLOCK

Disturbance Printouts (1000-1999)

extension. Cancelling No cancelling.

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Disturbance Printouts (1000-1999)

1028 RESTARTED PROGRAM BLOCK IN PREPROCESSOR UNIT

22 1028 RESTARTED PROGRAM BLOCK IN PREPROCESSOR UNIT


Meaning A program block has been restarted. Supplementary information fields 1 plug-in unit index: .. : control plug-in unit other values: line terminal plug-in unit 2 3 program block ID error code: 770d : program block has not responded to supervision message 771d : program block has acknowledged supervision message with wrong state, i.e. the program block is in the wrong state in relation to the unit's working state 781d : failure in changing state of program block 287d : program block has been deleted, or its creation has failed 302d : memory protection error by program block 131d : program block not found 132d : an identical program block already exists 133d : error in deleting program block Instructions The alarm requires no actions. Cancelling No cancelling.

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1029 SCCP STP MESSAGE PREVENTION

Disturbance Printouts (1000-1999)

23 1029 SCCP STP MESSAGE PREVENTION


Meaning SCCP has detected at the signalling transfer point a signalling message whose transit is wanted to be prevented or of which an alarm needs to be issued. If the transit message is destroyed, it may cause disturbance in the function of the user parts of the signalling point that sent the message. Usage restrictions for transit messages are usually set on exchanges that function on another operator's interface. Supplementary information fields 1 type of access right violation of the STP function (cause code) 01 the source point in question should not send signalling messages to the destination point (the message has been transmitted) the source point in question is not allowed to send signalling messages to the destination point (the message has been destroyed or sent back) the incoming link set in question should not be used to send signalling messages to the destination point (the message has been transmitted) the incoming link set in question is not to be used to send signalling messages to the destination point (the message has been destroyed or sent back) the pointer of the global title in the calling party address global title is not permitted (the message has been destroyed or sent back) no analysis can be found for the root of the calling party address global title (the message has been destroyed or sent back)

02

03

04

05

06

destination point signalling network, which can get the following values: 00 04 08 0C international network 0, IN0 international network 1, IN1 national network 0, NA0 national network 1, NA1

3 4

destination point code value of the processed signalling message originating point signalling network, which can get the following values: 00 04 international network 0, IN0 international network 1, IN1

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1029 SCCP STP MESSAGE PREVENTION

08 0C 5

national network 0, NA0 national network 1, NA1

originating point code value of the processed signalling message

6-10 if Supplementary information field 1 has the value 01, 02, 03 or 04, the value (5 sequential bytes) indicates the signalling point code of the signalling point and the signalling network, from which the signalling message was received. The field is coded so that the first byte indicates the signalling network and the next four indicate the signalling point code. E.g. the signalling point 260 of the NA0 network would be coded as follows: 08 00 00 02 60 If Supplementary information field 1 has the value 05 or 06, the value indicates the root parameter values of the calling party address global title in the following order: - the standard of the global title - global title indicator (GTI) - translation type (TT) - numbering plan + encoding type (NP+ENC) - nature of address indicator (NAI) If a field has the value FF, the root parameter in question is not defined on the value of that global title indicator (GTI) Instructions Procedures on the basis of the value of Supplementary information field 1 (cause code): Cause codes 01 and 02: SCCP screening information says that messages originating from the signalling point mentioned in Supplementary information field 5 should not be transferred to the destination point. Check if this restriction is justified and remove the blocking with the MML command ODM if necessary. In other case the operator who owns the signalling point mentioned in Supplementary information fields 4 and 5 should be notified about an access right violation. Cause codes 03 and 04: SCCP screening information says that messages originating from the signalling network and the adjacent signalling point (channel system) mentioned in Supplementary information field 6 should not be transferred to the destination point. Check if this restriction is justified and remove the blocking with the MML command ODM, if necessary. In other case the operator who owns the adjacent signalling point mentioned in Supplementary information field 6

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1029 SCCP STP MESSAGE PREVENTION

Disturbance Printouts (1000-1999)

should be notified about an access right violation. Cause code 05: The calling party address of the received SCCP STP message uses a global title indicator value that is prohibited in the parameter set of the destination point mentioned in Supplementary information fields 2 and 3. Check if this restriction is justified and remove the restriction with the MML command OCM, if necessary. In other case the operator who owns the signalling point mentioned in Supplementary information fields 4 and 5 should be notified about an access right violation. Cause code 06: The calling party address of the received SCCP STP message uses a global title with root parameters that do not have a matching analysis in the SCCP analysis information. Check if the root parameters need to be analysed and remove the analysis with the MML command OCM, if necessary. If the root parameters need to be analysed, check if there should exist an analysis for the global title in question, and create it with the MML command NBC, if necessary. In other case the operator who owns the signalling point mentioned in Supplementary information fields 4 and 5 should be notified about an access right violation. Cancelling No cancelling.

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Disturbance Printouts (1000-1999)

1033 OSI CLNS CONFIGURATION FAILED

24 1033 OSI CLNS CONFIGURATION FAILED


Meaning The configuration of the connectionless OSI network service (CLNS) has failed. This can be caused by either the time-out of the timer that controls the approval of the configuration, or errors in the configuration data. After a configuration failure, the system uses the default value attributes for connectionless network services. Supplementary information fields 1 2 the name of the CLNS used in the configuration the 0 1 2 3 type of the disturbance observation type data is not available time-out of the timer an error during the configuration phase an error during the attribute setting phase

a general error code which tells why the configuration of the CLNS of the OSI failed. You can check its meaning in General Error Messages of System Instructions

The alarm requires no actions. Cancelling No cancelling.

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1034 MAXIMUM SEQUENCE NUMBER OF OSI CLNS EXCEEDED

Disturbance Printouts (1000-1999)

25 1034 MAXIMUM SEQUENCE NUMBER OF OSI CLNS EXCEEDED


Meaning The number of a connectionless OSI network service (CLNS) has exceeded the maximum value. This is probably due to a malfunction in the OSI network IS routing equipment. Connectionless network service can not be used for 20 minutes, during which time it is not possible to transfer routing data or user data. This is to ensure that the clearing of the number does not cause disturbances in other nodes, but it is possible that there will be some interruptions in the OSI services. Supplementary information fields

Instructions The alarm requires no actions. Cancelling No cancelling.

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Disturbance Printouts (1000-1999)

1035 UPU MESSAGE RECEIVED

26 1035 UPU MESSAGE RECEIVED


Meaning The exchange has received a User Part Unavailable message (UPU). This message informs the sending end of a signalling message that the user part of the destination address is not available. Depending on the unavailable user part (TUP and ISUP) the telephone traffic and signalling traffic fail. In the case of SCCP, used services fail. Supplementary information fields 1 network from which the UPU message came: network code -----------00 04 08 0C network -----national network 0 national network 1 international network 0 international network 1

2 3

header code of message destination point code received in message, indicating the destination point of the unavailable user part user part identifier received in the user_part_info of the message, indicating the unavailable user part in the destination point (3rd supplementary information, DPC) identifier ---------00 01 02 03 04 05 06 07 ) ... ) 0F user part --------spare spare spare SCCP TUP ISUP DUP spare spare MTP test user part

reason for the unavailability of the user part (4th supplementary information), obtained from the user_part_info of the message

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1035 UPU MESSAGE RECEIVED

Disturbance Printouts (1000-1999)

code ---00 01 02

reason for unavailability ------------------------user part unknown in the DPC user part has not been created, or no service has been created for it user part cannot be reached in the DPC Instructions

If the message traffic of the user part concerned should be possible to the destination point, check from the operator of the destination point whether the user part has been created and whether it is available. Cancelling No cancelling.

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Disturbance Printouts (1000-1999)

1044 ERROR IN SWITCH COMPARE TEST

27 1044 ERROR IN SWITCH COMPARE TEST


Meaning The comparison test of the switching network has observed an error. The comparison test compares the incoming bit patterns with the outgoing bit patterns in the connections of the switching network. The problem can be caused by - defective cabling - faulty power supply of the exchange - faulty plug-in unit of the switching network (SWSPS, SWCSM) - faulty control processor of switching network (SWCOP) Supplementary information fields 1 2 3 4 5 6 PCM line of the outgoing circuit time slot of the outgoing circuit PCM line of the incoming circuit time slot of the incoming circuit incoming bit pattern outgoing bit pattern Instructions The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. To determine what has caused the alarm, proceed in the following way: 1. Run the diagnosis for the unit that is the object unit of the alarm. Bring the unit in the test state (TE) using the USC command and run the diagnosis using the UDU command. If the diagnosis cannot locate the fault, proceed to the next step. 2. Check the cabling. Check the physical connections of the SWCSM, SWCOP, SWSPS plug-in units. Check that the cables are correctly in place and that correct cable type has been used. If the problem is not in the cabling, proceed to the next step. 3. Replace the SWSPS plug-in unit. See Instructions for Replacing Plug-in Units. If replacing the plug-in unit does not help, proceed to the next step.

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1044 ERROR IN SWITCH COMPARE TEST

Disturbance Printouts (1000-1999)

4. Replace the SWCOP plug-in unit. See Instructions for Replacing Plug-in Units. If replacing the plug-in unit does not help, proceed to the next step. 5. The cause of the alarm can be external disturbances conducted trough power supply. In this case the problem can be solved only by removing the source of the disturbances. Cancelling No cancelling.

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Disturbance Printouts (1000-1999)

1045 ERROR BETWEEN MARKER TABLES AND SWITCH CONTROL MEMORY

28 1045 ERROR BETWEEN MARKER TABLES AND SWITCH CONTROL MEMORY


Meaning This alarm indicates a temporary defect in the switch control memory. There is a difference between the data of the switch control memory and the data of the switching file. The problem can be caused by - defective cabling - faulty power supply of the exchange - faulty plug-in unit of the switching network (SWCSM) - faulty control processor of switching network (SWCOP) Supplementary information fields 1 2 3 4 5 6 PCM line of the outgoing circuit time slot of the outgoing circuit PCM line of the incoming circuit in the control memory time slot of the incoming circuit in the control memory PCM line of the incoming circuit in the reserve table time slot of the incoming circuit in the reserve table Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. To determine what has caused the alarm, proceed in the following way: 1. Run the diagnosis for the unit that is the object unit of the alarm. Bring the unit in the test state (TE) using the USC command and run the diagnosis using the UDU command. If the diagnosis cannot locate the fault, proceed to the next step. 2. Check the cabling. Check the physical connections of the SWCSM, SWCOP plug-in units. Check that the cables are correctly in place and that correct cable type has been used. If the problem is not in the cabling, proceed to the next step. 3. Replace the SWCSM plug-in unit. See Instructions for Replacing

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1045 ERROR BETWEEN MARKER TABLES AND SWITCH CONTROL MEMORY

Disturbance Printouts (1000-1999)

Plug-in Units. If replacing the plug-in unit does not help, proceed to the next step. 4. Replace the SWCOP plug-in unit. See Instructions for Replacing Plug-in Units. If replacing the plug-in unit does not help, proceed to the next step. 5. The cause of the alarm can be external disturbances conducted trough power supply. In this case the problem can be solved only by removing the source of the disturbances. Cancelling No cancelling.

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1047 NO RESPONSE FROM CONTROLLER OF SWITCHING NETWORK

29 1047 NO RESPONSE FROM CONTROLLER OF SWITCHING NETWORK


Meaning The switch control processor (SWPRO or SWCOP) has not acknowledged the supervision message sent by the supervising unit within the specified time limit. Supplementary information fields 1 type of the controller of GSW. received. index of the controller of GSW. Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1048 CONTROLLER OF SWITCHING NETWORK RESTARTED

Disturbance Printouts (1000-1999)

30 1048 CONTROLLER OF SWITCHING NETWORK RESTARTED


Meaning The alarm informs of an erroneous switch control processor (SWCOP or SWPRO) restart. Supplementary information fields 1 2 type of the controller of GSW restarted index of the controller of GSW Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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Disturbance Printouts (1000-1999)

1049 SEMIPERMANENT MULTICHANNEL CONNECTION MISSING

31 1049 SEMIPERMANENT MULTICHANNEL CONNECTION MISSING


Meaning The switching data of a semipermanent multichannel connection is erroneous. The data in the files (SMWIBA/SMMUPO - HNCONN/LICONF) is inconsistent. Supplementary information fields 1 type of connection (point-to-point connection PTP/point-to-multipoint connection PTM) 00 01 multichannel connection between two external PCM circuits multichannel multipoint connection between external PCM circuits

2 3 4

the connection's incoming PCM circuit, from SMWIBA/SMMUPO the connection's incoming time slot, from SMWIBA/SMMUPO the incorrect information, in the HNCONN/LICONF files, of the connection's incoming PCM circuit the incorrect information, in the HNCONN/LICONF files, of the connection's incoming time slot the connection's outgoing PCM circuit the connection's outgoing time slot error code: 01 02 connection is missing from HNCONN connection is missing from LICONF Instructions

6 7 8

The alarm requires no actions. Cancelling No cancelling.

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1055 TCAP TRANSACTION FAILURE

Disturbance Printouts (1000-1999)

32 1055 TCAP TRANSACTION FAILURE


Meaning The Transaction Capabilities Application Part (TCAP) of the common channel signalling system has detected an error in the management of a transaction. The transaction has been interrupted due to this error. The disturbance has no effect on other transactions. Supplementary information fields 1 type of the error. It can have the following values: 01 02 beginning the transaction has failed in the user's end, TCAP has not located the SCCP computer unit beginning the transaction has failed in the network because the TCAP user has not stated the version of TCAP to be used beginning of the transaction has failed in the network for unknown reasons transaction has ended abnormally with the hand's time-out transaction has ended abnormally for unknown reasons sending a message to the user has failed sending a message to the SCCP has failed operation automatons have been used up

03 04 05 06 07 08 2 3 4 5 6

computer address of the party that requested the service family identifier of the party that requested the service process identifier of the party that requested the service life focus of the party that requested the service reference number in the DX log. The log contains additional information on the error. If the reference number is not used in the log, the value of the field is zero Instructions

If the error in the first supplementary information field is a type 4 error, and the alarm is given occasionally, the alarm requires no actions. In other cases, fill in a Problem Report and send it to your local Nokia Siemens Networks representative. Include the printouts obtained during the error situation from the message monitoring process family 114 (TCAP), and with the service terminal commands ZSCFE, ZGSC and ZSL as well as the FAM

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Disturbance Printouts (1000-1999)

1055 TCAP TRANSACTION FAILURE

family extension commands F, D, H and G. Cancelling No cancelling.

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1056 MESSAGE FROM NETWORK TO UNKNOWN SUBSYSTEM

Disturbance Printouts (1000-1999)

33 1056 MESSAGE FROM NETWORK TO UNKNOWN SUBSYSTEM


Meaning SCCP has received a message from the network. The message's destination is an unknown subsystem. Supplementary information fields 1 type of the SCCP message that has an unknown subsystem as its destination. It can have the following values: 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 12 13 14 2 CR Connection Request CC Connection Confirm CREF Connection Refused RLSD Released RLC Release Complete DT1 Data Form 1 DT2 Data Form 2 AK Data Acknowledgement UDT Unitdata UDTS Unitdata Service ED Expedited Data EA Expedited Data Acknowledgement RSR Reset Request RSC Reset Confirm ERR Protocol Data Unit Error IT Inactivity Test XUDT Extended Unitdata XUDTS Extended Unitdata Service LUDT Long Unitdata LUDTS Long Unitdata Service

network indicator. It can have the following values: 00 04 08 0C international network 0 international network 1 national network 0 national network 1

3 4

destination point code number of the destination subsystem unknown to SCCP. If the message that is to be routed does not contain a subsystem number, the field's value is FF originating point code number of the originating subsystem. If the message that is to be routed does not contain a subsystem number, the field's

5 6

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Disturbance Printouts (1000-1999)

1056 MESSAGE FROM NETWORK TO UNKNOWN SUBSYSTEM

value is FF 7 reference number in the DX log. The log contains the incorrect message. If the reference number is not used in the log, the field's value is 0 Instructions If the error occurs repeatedly, do the following: If the value of Supplementary information field 4 is something other than FF, check if the subsystem given in Supplementary information field 4 has been created in the relevant signalling point of the signalling network by using the signalling point's SCCP Data Handling MML commands. The signalling point is given Supplementary information field 3 and the signalling network in Supplementary information field 2. If the subsystem has not been created, check if it should be created in the system and, if necessary, create it with the MML commands of the previously mentioned command group. If the subsystem does not belong in the system, contact the network operator of the signalling point mentioned in Supplementary information field 5 to find out why they are trying to send messages to the subsystem mentioned Supplementary information field 4. If the value of Supplementary information field 4 is FF, the subsystem number is missing from the destination data of the received message in Supplementary information field 5 signalling point. The subsystem number cannot be obtained through global title translation. In other cases, fill in a Problem report and send it to your local Nokia Siemens Networks representative. Include the printouts of service terminal commands ZSCFE, ZGSC and ZSL in the report. Cancelling No cancelling.

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1058 ERROR IN SMUX PLUG-IN UNIT

Disturbance Printouts (1000-1999)

34 1058 ERROR IN SMUX PLUG-IN UNIT


Meaning The SMUX plug-in unit test has detected a fault in the plug-in unit. The test is to check that the SMUX plug-in unit multiplexes the 16 kbit/s channels correctly to the 64 kbit/s channel. The test is carried out in the switching network by branching time slots, coming to and leaving from the SMUX, to the SWCOP, and by checking that the bit pattern contained in the time slots is correct. Supplementary information fields 1 2 3 4 5 6-9 index of SMUX plug-in unit PCM circuit coming to SMUX plug-in unit incoming time slot PCM circuit outgoing from SMUX plug-in unit outgoing time slot four consecutive samples of bit patterns coming to SMUX plug-in unit.

10-13four consecutive samples of bit patterns departing from SMUX plug-in unit. Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1061 ERROR IN SWITCH COMPARE TEST

35 1061 ERROR IN SWITCH COMPARE TEST


Meaning The comparing test of the switching network (GSWB) has detected an error. The comparing test compares the bit pattern created in the switching network by the switchings in the network to the bit pattern leaving the switching network. Supplementary information fields 1 2 3 4 5 6 outgoing PCM circuit (corresponds to a 4 Mbit/s circuit group) outgoing PCM circuit's 8 kbit/s channel incoming PCM circuit (corresponds to a 4 Mbit/s circuit group) incoming PCM circuit's 8 kbit/s channel incoming bit pattern outgoing bit pattern Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1062 ERROR BETWEEN MARKER TABLES AND SWITCH CONTROL MEMORY

Disturbance Printouts (1000-1999)

36 1062 ERROR BETWEEN MARKER TABLES AND SWITCH CONTROL MEMORY


Meaning The switching data of the switching network control memory and the incoming connections file is different. Supplementary information fields 1 2 3 4 5 6 outgoing PCM circuit (corresponds to a 4 Mbit/s circuit group) outgoing PCM circuit's 8 kbit/s channel incoming PCM circuit in the control memory incoming PCM circuit channel in the control memory incoming PCM circuit in the incoming connections file incoming PCM circuit channel in the incoming connections file Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1064 UNIT UPDATE FAILURE

37 1064 UNIT UPDATE FAILURE


Meaning Failure in the updating of the partner unit or another unit to be updated (M, SSU). The file has not been updated in the unit which received the updating input, either. Supplementary information fields 1 family identifier of the program block that detected the failure number of the message which caused the updating unit to be updated error code returned by the unit to be updated 16d REQMAN does not reply to the disk update inquiry before time-out 106d file error Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

2 3 4

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1065 DISK UPDATE FAILURE

Disturbance Printouts (1000-1999)

38 1065 DISK UPDATE FAILURE


Meaning A file modification made in the Central Memory has not been updated onto disk. The data of the file on the disk does not correspond to the data in the Central Memory. Supplementary information fields 1 2 number of the message that caused the updating error code returned by the file update (general error message of the system). See General Error Messages of System for error code explanations

3 4

file number offset from the beginning of the file Instructions

1. Check the alarms set by the File Updating Request Manager Program Block (REQMAN). 2. Move the file shown in the additional information field 3 from the Central Memory to disk with the MML command DFC. If moving the file to the disk fails, it is possible that the operation of the switch suffers disturbances after the next disk loading in so far as the operation has to do with the file in question. Cancelling No cancelling.

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1070 CCS7 PROGRAM BLOCK DATA ERROR

39 1070 CCS7 PROGRAM BLOCK DATA ERROR


Meaning A program block of the common channel signalling system has detected an error in the working file of the MTP routing. Supplementary information fields 1 error code 01 value of data exceeds the accepted range 02 record data are in conflict 03 value of stored data is in conflict with new value received for that data file number record number subrecord number Instructions In N+1 protected units the warming up of the files may have already corrected the error detected. If the fault situation is over, futher actions are not needed. Examine the other alarms given by the unit using the MML command AHO. If necessary, examine also the alarm history of the unit using the MML command AHP. If the alarm occurs repeatedly, the files of the CCS7 level 3 are likely to contain an error. If the alarm still continues to occur, save the defective file on disk for later examination for errors and contact the customer support service. Check also the log print-outs of the unit. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

2 3 4

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1071 PROCESSOR TIME SHORTAGE

Disturbance Printouts (1000-1999)

40 1071 PROCESSOR TIME SHORTAGE


Meaning There is not enough processor time for all processes fit for running. The operating system kernel has temporarily increased the priority of those processes that have not received running time for some time. The processor has a 100 utilization rate. The situation results from a computer overload or a fault in some processes. Supplementary information fields 1 2 id number of the processor whose load was disturbingly high number of processes whose priority was increased by the operating system during the last inspection of the queue for processes fit for running the identifier of the family that preceded the process with highest priority among the processes whose priority was increased in the queue for processes fit for running. Fields 2 and 3 contain the identifier of the family in full process identifier, see description in field 2 priority of the process identified in fields 2 and 3 identifier of a family that was fit for running during the whole of the inspection period, although it received processor time during the period. If the disturbance occurred because of a looped process, this process is the probable cause of the disturbance. Fields 5 and 6 contain the family identifier in full. If there is no such process in the queue for processes fit for running, the identifier is FFFF FFFF 7 8 process identifier, see description in field 5 priority of the process identified in fields 5 and 6. If there is no such process (that is the process identifier is FFFF FFFF) the value is 0 Instructions The disturbance may result from a computer overload. Check if there is an overload in the network element or a local overload in some computer unit of the network element.

4 5 6

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1071 PROCESSOR TIME SHORTAGE

If the fault lies elsewhere, the maintenance of the exchange starts actions to correct the fault situation. In this case it is also recommended to inform the supplier of the software package on the fault so that they can investigate the reason for the fault. Cancelling No cancelling.

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1072 SIGNALLING LINK OUT OF SERVICE

Disturbance Printouts (1000-1999)

41 1072 SIGNALLING LINK OUT OF SERVICE


Meaning A signalling link has failed and changed state from IN SERVICE to OUT OF SERVICE, or its initial alignment attempt has failed. If this signalling link is the only one in the signalling link set, the system sets also alarm 2070, LINK SET UNAVAILABLE. If there is an alternative signalling link available in the link set, the system performs a changeover. In this case the signal transmission capacity is also decreased. Supplementary information fields 1 2 signalling link number signalling link error code 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 3 4 5 6 7 stop command received erroneous BSN received repeatedly erroneous FIB received repeatedly error ratio too high acknowledgement delay too long initial alignment unsuccessful congestion too long SIO received when one is not expected SIN received when one is not expected SIE received when one is not expected SIOS received when one is not expected SIPO received when one is not expected SIB received when one is not expected

number of the signalling link terminal number of the logical signalling link terminal number of the internal PCM circuit number of the external PCM circuit previous working state of signalling link terminal: 00 01 02 03 04 05 06 07 08 IDLE OUT OF SERVICE MONITORING WAIT FOR FISU NOT ALIGNED ALIGNED PROVING LOOP CHECK ALIGNED/NOT READY

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1072 SIGNALLING LINK OUT OF SERVICE

09 0A 0B 0C 0D 0E 0F 10 11

ALIGNED/READY IN SERVICE EMPTYING UPPER LEVEL OUTAGE LOCAL PROCESSOR OUTAGE REMOTE PROCESSOR OUTAGE BOTH PROCESSORS OUTAGE INTERNAL LOOP TEST EXTERNAL LOOP TEST Instructions

If the value of 7th supplementary information is 0A (IN SERVICE). it means that the signalling link given in the 1st supplementary information has failed and its state has changed from IN SERVICE to OUT OF SERVICE. The system automatically tries to reactivate the signalling link. 1. If the value of the 2nd supplementary information is 04, check data transmission. This error code is typically given when there is a PCM cutoff. If the exchange terminal does not indicate PCM cutoff, the bit error ratio is too high for some other reason, or there are problems in synchronization. If the signalling link stays unavailable for a long time and does not realign automatically, monitor the link with a protocol analyzer in order to solve the problem. 2. If the value of the 2nd supplementary information is 0B, the remote signalling link terminal has for some reason detected the link faulty. If this happens repeatedly, ask the remote end operator what is the reason for this. If the alarm is caused by a PCM circuit with a high bit error ratio, the link typically gives error codes 04 and 0B alternatingly, depending on which end first detects the error ratio. 3. If the value of the 2nd supplementary information is 02, 03, 05, 08, 09, 0A, 0C or 0D, there is a problem in the operation of the remote end signalling link terminal. In these cases, no actions are required from the user. These fault situations are not common; if these error codes are often given in this alarm, monitor the link with a protocol analyzer to analyze the fault situation. Check that the level 2 error correction method is the same in both ends of the signalling link: either the basic method or the preventive cyclic retransmission (PCR). You can check the error correction method with the MML command NOI: ZNOI:<parameter set number>; You can find out the parameter set number with the MML command NCI: ZNCI:<link number>;

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1072 SIGNALLING LINK OUT OF SERVICE

Disturbance Printouts (1000-1999)

4. The value 0E of the 2nd supplementary information is used only in ANSI network, and it means that the signalling link has been restarted as it has been congested for the period of T111 T31. If this happens repeatedly, there is serious overload in the signalling network, and increase the capacity or rerouting should be seriously considered. 5. If the value of the 2nd supplementary information is 01, the CCNETM has stopped the link. This can happen if, for example, the test procedure of the signalling link fails. The most common reason for this is that the signalling link code (SLC) is not same in both ends. If the value of the 2nd supplementary information is 06, the link is out of service and realignment fails. In this case the value of the 7th supplementary information indicates the phase of the initial alignment procedure in which errors were detected. Usually the alignment fails because the bit error ratio is too high. Analyze the fault with a protocol analyzer. 6. Check that the signalling link bit rate is the same in both ends: either 64kbit/s or 56kbit/s. You can check the signalling link bit rate with the MML command NOI: ZNOI:<parameter set number>; You can find out the parameter set number with the MML command NCI: ZNCI:<link number>; Cancelling No cancelling.

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1076 FORCED LIGHTWEIGHT SCHEDULING

42 1076 FORCED LIGHTWEIGHT SCHEDULING


Meaning A lightweight hand within a process family has been running for a period of time that exceeds the limit defined in the parameter file. The other hands in the family have been waiting for their turn to run. The running of the hand identified in the supplementary information of the alarm is stopped and the next hand is allowed to run, so as not to disturb the functioning of the other hands in the family. The situation usually results from a fault in the functioning of a hand. Supplementary information fields 1 2 3 identifier of the family where forced scheduling was executed process identifier of the hand whose running was stopped focus of the process identifier of the hand whose running was stopped length of the period, in seconds, that the hand was running Instructions There is a temporary disturbance in the functioning of the family. Since the reason is usually a fault in the application, it is recommended that you inform your local Nokia Siemens Networks representative about the fault, in order to investigate the reason for the fault. The alarm requires no other actions. Cancelling No cancelling.

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1077 FREE STACK SIZE BELOW LIMIT

Disturbance Printouts (1000-1999)

43 1077 FREE STACK SIZE BELOW LIMIT


Meaning The free stack size of the process mentioned in the supplementary information of this alarm is below the threshold of 128 bytes. If it continues, the situation may disturb the functioning of the computer. Supplementary information fields 1 family identifier of the process whose free stack size is below the limit. Fields 1, 2 and 3 consist of the complete identifier of the process in question identifier of the process which set the disturbance, see description in field 1 focus of the process, see field 1 free stack size decrease in free stack size was detected because: 1 2 ESP value was below the threshold values other than zero were detected in the lowest 128 bytes of the stack Instructions The alarm indicates a temporary disturbance in the functioning of the process. The disturbance may have been caused by an error in the software or the packaging, so it is recommended that you inform your local Nokia Siemens Networks representative in order to detect the possible fault. Cancelling No cancelling.

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1078 PROCESS EXCEPTION

44 1078 PROCESS EXCEPTION


Meaning A process, specified in the supplementary information of this alarm, has caused an exception and, as a result, the process has been frozen. The exception may result from a software or hardware fault. The recovery from the freezing of a process may require maintenance actions, for instance a process restart or a computer switchover. Supplementary information fields 1 2 3 family identifier of the process that caused an exception process identifier of the process that caused an exception type of exception. Possible values are: 00 04 05 06 07 08 09 0A 0B 0C 0D 0E 10 FF division by zero overflow segmentation fault invalid operation code parallel processor missing double fault faulty segment reference in parallel processor invalid Task State Segment segment not present stack exception general protection error page fault error in parallel processor exception not found in the log

selector of the exception address. If the value of field 3 is FF, this field has no significance offset of the exception address. If the value of field 3 is FF, this field has no significance Instructions

If the computer has not set alarms on hardware fault, the reason for the exception is probably a fault in software. To correct the fault, contact your local Nokia Siemens Networks representative.

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1078 PROCESS EXCEPTION

Disturbance Printouts (1000-1999)

The alarm requires no further actions. Cancelling No cancelling.

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1080 PROCESS STOPPED

45 1080 PROCESS STOPPED


Meaning A process, defined in the supplementary information fields of this alarm, is in a situation where it is impossible to continue execution. The process is stopped on purpose. The fault situation is usually a result of erroneous packaging or functioning. Stopping the process may require maintenance, for example, a process restart. Supplementary information fields 1 2 3 family identifier of the process that was stopped process identifier of the process that was stopped the fault was noticed by: 01 02 03 LIBGEN library code produced by the TNSDL translator Launcher (i.e. the Program starter and supervisor in Linux computer units)

cause of the failure. Values set by system program library: 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 master calling for stopping FAMILY_SERVICES_IN_USE attribute missing error in buffered message reception incorrect family generation no more LDT slots saving the message failed numbers of hand types not valid hand initialization failed incorrect user for the routine lib_TNSDL_stop_r incorrect user for the routine lib_TNSDL_create_r incorrect user for the routine lib_receive_msg_r parameter error, MIN_FREE_TIME parameter error, START_PTR parameter error, TRANSITION_PTR internal error in reserving data area for lightweight hand internal error in saving the stack

Values set by Launcher: 20 no response to supervision messages

Values set by the TNSDL translator: 80 master called for STOP statement

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1080 PROCESS STOPPED

Disturbance Printouts (1000-1999)

81 82 83 84 85 86 87 88 89 5

overflow in user's encode routine overflow in system's encode routine error in user's decode routine, FPAR of hand error in user's decode routine, internal INPUT internal message queue full internal message queue empty error in user's decode routine message too short table indexed beyond the index area

additional information on the fault. The field is only in use if field 4 has one of the below-mentioned values. The meaning of the field is also explained below. 01 81 82 87 88 89 lower word of the number of message number of message number of message number of message identifier of the reference is made return address offset being handled at the time of the error being handled at the time of the error being handled at the time of the error being handled at the time of the error source code file where the erroneous (internal identifier of the translator)

additional information on the fault. The field is only in use if field 4 has one of the below-mentioned values. The meaning of the field is also explained below. 01 89 upper word of the return address offset row number of the source code file where the erroneous reference is made

additional information on the fault. The field is only in use if field 4 has one of the below-mentioned values. The meaning of the field is also explained below. 01 89 return address selector index used in erroneous indexing Instructions

The fault usually lies in the software or the packaging, so it is recommended that you inform local technical support. The alarm requires no further actions. Cancelling No cancelling.

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1082 HAND USAGE LIMIT EXCEEDED

46 1082 HAND USAGE LIMIT EXCEEDED


Meaning The number of free hands of a hand type in a process family (indicated in the supplementary information fields of this alarm) has dropped below the supervision threshold during the measurement period. If there are no free hands of a certain hand type, that type of hands cannot be reserved, and this may thus disturb the functioning of the computer. Supplementary information fields 1 2 3 family identifier hand type identifier minimum percentage of free hands in a given hand type during the supervision period supervision limit percentage minimum number of free hands in a given hand type during the supervision period number of free hands in a given hand type at the end of the supervision period Instructions The cause of the disturbance may be a fault or an overload situation, or an insufficient number of hands in a given hand type. Also, the supervision parameter values may be too low. If the number of free hands in a given hand type has in fact been small, increase the number of hands in the DXPARA file used in the computer. The number of hands can be increased by packaging a new file or by modifying the number of hands in the file used in the exchange by means of the STYMIE service terminal extension. The modified number of hands will be valid after the next loading restart of the computer. Cancelling No cancelling.

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1083 SEMAPHORE USE ERROR

Disturbance Printouts (1000-1999)

47 1083 SEMAPHORE USE ERROR


Meaning The system has detected an error in a semaphore handling routine of the operating system kernel. The error may disturb the functioning of the erroneous application or the co-operation of applications. Supplementary information fields 1 family identifier of the process that called the routine where an error was detected process identifier of the process that called the routine where an error was detected error code describing the error detected. The possible values are: 257d 258d 259d 260d 261d 4 5 error in semaphore name attempt to use the semaphore in a way not allowed by protection illegal attempt to initialize the semaphore ENTER_REGION routine call in a critical area EXIT_REGION routine call outside a critical area

selector part of the call return address offset part of the call return address Instructions

There is a fault in the software or the packaging, so it is recommended that you inform your local Nokia Siemens Networks representative in order to find out the reason for the fault situation. The alarm requires no further actions. Cancelling No cancelling.

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1089 DYNAMIC LDT SLOTS EXHAUSTED

48 1089 DYNAMIC LDT SLOTS EXHAUSTED


Meaning All the local descriptor table slots for the process family's dynamic use are reserved and the reservation of a new slot has failed. The error disturbs the functioning of the process family and thus possibly the functioning of the whole computer. The fault may be in packaging, that is, an insufficient number of dynamic local descriptor table slots in comparison with the number of hand processes are reserved for a family. The fault may also be in software, that is, too many slots are reserved. The process family indicated in the supplementary information fields of this alarm is not always the one whose descriptor table is full, because some operating system routines handle tables other than the process family's own local descriptor table. This is especially the case when the family identifier is 108. Supplementary information fields 1 family identifier of the process that called the routine where an error was detected process identifier of the process that called the routine where an error was detected selector part of the call return address offset part of the call return address Instructions 1. Output the resource information of the process family indicated in the alarm by using the DOI command. This will help to determine the fault. Useful information can also be obtained from the operating system log or the computer log. 2. Inform your local Nokia Siemens Networks representative about the fault. Cancelling No cancelling.

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1090 BUFFER HANDLE ERROR

Disturbance Printouts (1000-1999)

49 1090 BUFFER HANDLE ERROR


Meaning A process has called a buffer handling routine with an incorrect buffer handle. A typical situation is a failure in the release of the buffer, so that the buffer remains occupied by the process. Supplementary information fields 1 family identifier of the process that called the routine where an error was detected process identifier of the process that called the routine where an error was detected selector part of the call return address offset part of the call return address Instructions The fault is in the software, therefore, it is recommended that you inform your local Nokia Siemens Networks representative. Cancelling No cancelling.

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1092 COMMUNICATION FAILURE IN FIELD REPORTING

50 1092 COMMUNICATION FAILURE IN FIELD REPORTING


Meaning Reading of traffic data from the statistical unit, or back-up copying of field reporting files, has temporarily failed due to a fault, or overloading of statistics or the I/O system. The next regular or intermediate report may therefore contain information that is inexact. Supplementary information fields 1 file number: 5C0000 = FACILI = subscriber facilities 4B0000 = SERLEV = service grade counters 5940000 = NORELC = service grade clear code counters 5930000 = DERELC = service grade counters by clear code group 6500000 = ACGAPP = service number counters 2 error code: 1d 2d reading of traffic data failed back-up copying failed

You can check the meaning of other error codes in General Error Messages of System Instructions The alarm requires no actions. Cancelling No cancelling.

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1093 OUTPUT FAILURE IN FIELD REPORTING

Disturbance Printouts (1000-1999)

51 1093 OUTPUT FAILURE IN FIELD REPORTING


Meaning The output of the regular field report has failed because the I/O system is overloaded, the I/O device is not in order, the logical output file used to print the report is not properly connected to the I/O device, buffer memory for making the report cannot be reserved, or a field reporting file cannot be opened. Supplementary information fields 1 error code given by I/O system. General error message of the system. You can check its meaning in the General Error Messages of System 2 observation type: 00 01 02 03 04 05 06 07 08 09 0A 0B subscriber facilities (FAC) restarts (RES) all grade of service data (SER) intelligent network (IN) services (ACG) number of calls in the exchange (TRF) clear codes of all calls (CLR) clear codes of one outgoing number destination (CLS) clear code groups by number destinations (DES) signalling specific clear codes of specified circuits (SSC) data call clear code groups by number destination (DAT) data call clear codes (DCL) signalling specific clear codes of all circuits (SSCA) Instructions Check that the I/O device used to print reports is in order and in correct working state (MML command ISI), and that the following logical output files have been connected to the said device: Logical file Measurement type ======================================================================= ascii bin xml FIELFACA FIELRESA FIELTRFA FIELCLRA FIELCLSA FIELDESA FIELFACB FIELRESB FIELTRFB FIELCLRB FIELCLSB FIELDESB FIELFACX FIELRESX FIELTRFX FIELCLRX FIELCLSX FIELDESX Field Reporting Field Reporting Field Reporting performance Field Reporting Field Reporting one destination Field Reporting of facility usage of unit restarts on trafficability on clear codes on clear codes of on destination-specific

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1093 OUTPUT FAILURE IN FIELD REPORTING

FIELACGA FIELASSA FIELSSCA FIELDATA FIELDCLA

FIELACGB FIELASSB FIELSSCB FIELDATB FIELDCLB

FIELACGX FIELASSX FIELSSCX FIELDATX FIELDCLX

clear code groups IN service gapping report Signalling-specific clear code measurement report, part 2 Signalling-specific clear code measurement report, part 1 Data call clear code group by number destination measurement Data call clear code measurement

Cancelling No cancelling.

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1095 TRAFFIC MEASUREMENT OUTPUT FAILURE

Disturbance Printouts (1000-1999)

52 1095 TRAFFIC MEASUREMENT OUTPUT FAILURE


Meaning The traffic measurement report output on the I/O device used for printing the report has failed. Supplementary information fields 1 measurement type CGR DEST CNTL SUBS TCAT BS SMO ANN CTD DTD VAN RSS BCH 2 CIRCUIT GROUPS DESTINATIONS CONTROL UNITS SUBSCRIBERS TRAFFIC CATEGORIES CELLS SUBSCRIBER MODULES ANNOUNCEMENT CHANNELS CIRCUIT GROUP TO DESTINATION DESTINATION TO DESTINATION VOICE ANNOUNCEMENT REMOTE SUBSCRIBER STAGE BEARER CHANNELS this field, if no reply to received from the RFGPRB program error codes returned by the said can check their meaning in General

error code 154d is output to the report output request is block. Otherwise, any of the program block is output. You Error Messages of System Instructions

Check that the operation and maintenace unit (OMU) is in state WO-EX. Check also that the output device connected to the logical file of the measurement in question is in order. Logical file Measurement type ========================================================= ascii bin xml TRACGRA TRADESTA TRACNTLA TRASUBSA TRATCATA TRASMOA TRABSA TRAANNA TRACTDA TRACGRB TRADESTB TRACNTLB TRASUBSB TRATCATB TRASMOB TRABSB TRAANNB TRACTDB TRACGRX TRADESTX TRACNTLX TRATCATX TRABSX TRAANNX TRACTDX CIRCUIT GROUPS DESTINATIONS CONTROL UNITS SUBSCRIBERS TRAFFIC CATEGORIES SUBSCRIBER MODULES CELLS ANNOUNCEMENT CHANNELS CIRCUIT GROUP TO DESTINATION

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1095 TRAFFIC MEASUREMENT OUTPUT FAILURE

TRADTDA TRAVANA TRARSSA TRABCHA

TRADTDB TRAVANB TRARSSB TRABCHB

TRADTDX TRAVANX -

DESTINATION TO DESTINATION VOICE ANNOUNCEMENT REMOTE SUBSCRIBER STAGE BEARER CHANNELS

Cancelling No cancelling.

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1098 TOO LONG MESSAGE

Disturbance Printouts (1000-1999)

53 1098 TOO LONG MESSAGE


Meaning A message to be received is longer than the area reserved for message reception, therefore, receiving the message to the process data area was only partially successful. If the process does not check whether message reception was successful, the process may erroneously read information in the data area outside the reception area as the end part of the message, and interpret that data according to message structure. Supplementary information fields 1 family identifier of the process that received a message to an insufficient reception area process identifier of the process that received a message to an insufficient reception area message length message sender's computer message sender's family identifier message sender's process identifier message number Instructions The fault is in software or packaging, therefore, it is recommended that you inform your local Nokia Siemens Networks representative, in order to correct the fault situation. The alarm requires no further actions. Cancelling No cancelling.

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1103 SIGNALLING MEASUREMENT REPORT LOST

54 1103 SIGNALLING MEASUREMENT REPORT LOST


Meaning The forming or outputting of signalling measurement report in the defined device has failed. The reason may be in the definition of the logical file used in the outputting of the report, or in the switching, or the reason may be the wrong operating state or overload of one of the I/O-devices which the logical file in question is linked with. Supplementary information fields 1 the lost report: 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 20 21 22 23 24 25 2 SIGNALLING LINK AVAILABILITY SIGNALLING LINK PERFORMANCE SIGNALLING LINK UTILIZATION SIGNALLING POINT STATUS SIGNALLING LINK SET AND ROUTE SET AVAILABILITY SIF AND SIO OCTETS HANDLED WITH SIGNALLING POINT SIF AND SIO OCTETS HANDLED WITH SIO SIF AND SIO OCTETS HANDLED WITH OPC, DPC AND SIO SCCP SIGNALLING POINT METERS SCCP SUBSYSTEM METERS SCCP LOCAL SUBSYSTEM AVAILABILITY SCCP SINGLE METERS TC PERFORMANCE AND UTILIZATION TRANSMITTED AND RECEIVED FRAMES AND OCTETS ON D-CHANNEL D-CHANNEL MISCELLANEOUS STATISTICAL METERS Q.921 ERROR METERS TC TRANSACTION METERS SIGNALLING LINK INTERVAL LOG MTP SIGNALLING POINT INTERVAL LOG SCCP SIGNALLING POINT INTERVAL LOG SCCP SEGMENTATION AND REASSEMBLY ERRORS INTERVAL LOG TC INTERVAL LOG SCCP GT TRANSLATION ERRORS LOG

the value 154d will be output in the field if RFGPRB program block gives no answer to the output request of the report. Otherwise some other general error code will be output. You can check the meaning of error codes in General Error Messages of System. Instructions

Make sure that the operation and maintenance unit (OMU) is in the WO-EX state. Make sure that the connection of the logical

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1103 SIGNALLING MEASUREMENT REPORT LOST

Disturbance Printouts (1000-1999)

file of the measurement in question is in order, i.e. that the logical file is further connected to another logical file (e.g. binary report file to the MEAFIL) or to a working I/O-device. If the logical files of binary reports are connected to the MEAFIL file, make sure that the MEAFIL is connected to the virtual data storing device (VDS). Logical file Measurement type ............................................. ascii bin MTP measurement reports: MTPSLAVAIA MTPSLAVAIB MTPSLPERFA MTPSLPERFB MTPSLUTILA MTPSLUTILB MTPSPSTATA MTPSPSTATB MTPSLSAVAA MTPSLSAVAB MTPOCTHSPA MTPOCTSIOA MTPOCTMATA MTPOCTHSPB MTPOCTSIOB MTPOCTMATB

SIGNALLING LINK AVAILABILITY SIGNALLING LINK PERFORMANCE SIGNALLING LINK UTILIZATION SIGNALLING POINT STATUS SIGNALLING LINK SET AND ROUTE SET AVAILABILITY SIF AND SIO OCTETS HANDLED WITH SIGNALLING POINT SIF AND SIO OCTETS HANDLED WITH SIO SIF AND SIO OCTETS HANDLED WITH OPC, DPC AND SIO

SCCP/TC measurement reports: SCCPSPA SCCPSPB SCCP SIGNALLING POINT METERS SCCPSSA SCCPSSB SCCP SUBSYSTEM METERS SCCPLSSAVA SCCPLSSAVB SCCP LOCAL SUBSYSTEM AVAILABILITY SCCPSINGLA SCCPSINGLB SCCP SINGLE METERS TCAPPUA TCAPPUB TCAP PERFORMANCE AND UTILIZATION TCAPTRANSA TCAPTRANSB TC TRANSACTION METERS LAPD measurement reports: LAPDFROCA LAPDFROCB TRANSMITTED AND RECEIVED FRAMES AND OCTETS ON D-CHANNEL LAPDMISCCA LAPDMISCCB D-CHANNEL MISCELLANEOUS STATISTICAL METERS LAPDQ921EA LAPDQ921EB Q.921 ERROR METERS MTP interval log reports: MTPSLLOGA SIGNALLING LINK INTERVAL LOG REPORT MTPSPLOGA SIGNALLING POINT INTERVAL LOG REPORT SCCP/TC interval log reports: SCCPSPLOGA SCCP SIGNALLING POINT INTERVAL LOG REPORT SCCPSGLOGA SCCP SEGMENTATION AND REASSEMBLY ERRORS INTERVAL

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1103 SIGNALLING MEASUREMENT REPORT LOST

TCLOGA SCCPGTLOGA

LOG REPORT TC INTERVAL LOG REPORT SCCP GT TRANSLATION ERRORS LOG REPORT Cancelling

No cancelling.

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1105 LINE SIGNALLING RECEIVE OVERLOAD

Disturbance Printouts (1000-1999)

55 1105 LINE SIGNALLING RECEIVE OVERLOAD


Meaning The receiving of line signals is overloaded. Supplementary information fields 1 2 3 plug-in unit type plug-in unit index error code 0 the buffer of the signal receiver in the LST plug-in unit is full 1 2 the LSPPGM message buffer for received signals is full the LSPPGM message buffer for supervision messages is full the message buffer between the modules (RTC85-LSPREC) of the LSPPGM is full all the filtering time counters of LSPPGM are in use the message buffer for received signals in the AS7_U plug-in unit is full Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1125 TRIAL CONFIGURATION DELETED

56 1125 TRIAL CONFIGURATION DELETED


Meaning The recovery system has deleted the trial configuration, because a) in connection with the latest OMU restart, automatic return changed the software build to another because of a fault situation or b) a system restart occurred in a situation where the OMU (non-redundant) was not in the trial Supplementary information fields 1 error code which indicates the reason for deleting the trial configuration. You can check its meaning in General Error Messages of System. Instructions Check the OMU BLACKBOX for the reason why a) the software build was changed during the latest restart or b) the OMU and the whole system was restarted. Cancelling No cancelling.

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1128 EXCESSIVE DISTURBANCES IN FILE LOADING

Disturbance Printouts (1000-1999)

57 1128 EXCESSIVE DISTURBANCES IN FILE LOADING


Meaning File loading has been interrupted due to recurring errors. The unit is restarted to recover from the errors. Supplementary information fields 1 general error message of the system. You can check its meaning with a command of the service terminal extension MRS or in General Error Messages of System identifier of the family that detected the error USAPRO (A0): error detected by unit state administration FEMSER (2A3): error detected by file server for memory files lnx-dxfile-loader (705): error detected by Linux file loader The error may also be detected by a database manager message bus address of the computer where the failed loading was executed load group source 01 memory 02 disk load type 01 virtual loading 02 immediate loading load group identifier of the file whose loading failed Instructions The alarm requires no actions. Cancelling No cancelling.

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1136 SIGNALLING MESSAGE DISTRIBUTION ERROR

58 1136 SIGNALLING MESSAGE DISTRIBUTION ERROR


Meaning The alarm is issued when CCRECE receives from a signalling link a message which it cannot distribute to the user part concerned. Supplementary information fields 1 error code: 01 02 03 2 PCMCON file access error COSPPC file access error CIINTA file access error

value of service information octet (SIO) of received signalling message value of destination point code of received signalling message value of originating point code of received signalling message value of signalling link selection field of received signalling message the value of the circuit identification code field of such a received signalling message that contains the field, e.g. the signalling messages of the TUP and ISUP user parts next three bytes after the user label in the signalling message received from the signalling link Instructions

7-9

Check whether the error is caused by the files or by a faulty message. Cancelling No cancelling.

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1137 INCORRECT SIGNALLING MESSAGE FROM SIGNALLING TERMINAL

Disturbance Printouts (1000-1999)

59 1137 INCORRECT SIGNALLING MESSAGE FROM SIGNALLING TERMINAL


Meaning An erroneous signalling message has been received from a plug-in unit. There is a failure or a disturbance in the plug-in unit, or the content of the signalling message sent by the partner exchange is faulty. The incoming signalling message is deleted, and if the disturbance is caused by a faulty signalling terminal, the call setup or call termination of a single call can be affected. Supplementary information fields 1 error detected in signalling message 01 02 2 3 4 5 signalling message is too long service information octet is faulty

type of plug-in unit index of plug-in unit logical number of signalling terminal value of service information octet (SIO) of received signalling message value of destination point code of received signalling message value of originating point code of received signalling message value of signalling link selection field of received signalling message Instructions

Check with the MML command AHO if the alarm 2075 (COMMUNICATION FAILURE BETWEEN SIGNALLING TERMINAL AND CCNETM) has been issued. If it is and the alarm 1137 has been given only once or very occasionally, act according to the instructions of the alarm 2075. The plug-in unit identified in supplementary information 2 and 3 may be faulty. Perform a switchover of the alarm's target unit with the MML command USC. Change into testing state the unit where the plug-in unit that is suspected faulty is located. Run diagnostics for the unit to find out whether the plug-in unit is faulty, see instructions on Diagnostics and Testing.

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1137 INCORRECT SIGNALLING MESSAGE FROM SIGNALLING TERMINAL

Replace the plug-in unit, if diagnostics detects that it is faulty. See Instructions for Replacing Plug-in Units. Check also with the MML command AHP whether the alarm 2224 (ERROR IN MSU HANDLING) has been issued. If it is, act according to its instructions. If the cause of the disturbance was not discovered with these actions, check out the log of the unit that issued the alarm with the service terminal command ZGD. If the log text "INCORRECT MSG FROM TERM TYPE x" is found, store the contents of the terminal control mailbox identified in the message's data for later examination. Store also the alarm history before and after the alarm 1137 was given and, if necessary, contact your local Nokia Siemens Networks representative. Cancelling No cancelling.

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1140 FREE LDT SLOT COUNT BELOW LIMIT

Disturbance Printouts (1000-1999)

60 1140 FREE LDT SLOT COUNT BELOW LIMIT


Meaning The free dynamic LDT slot count of a process indicated in the supplementary information fields of this alarm is below the supervision limit indicated by the process. The fault may be in packaging, that is, an insufficient number of dynamic local descriptor table slots in comparison with the number of hand processes are reserved for a family. The fault may also be in software, that is, too many slots are reserved or the supervision limit is set to be unnecessarily high. In such case the slot count may fall below the limit even in normal operation. In case the dynamic LTD slot count falls below the supervision limit, it is highly probable that the number of slots has been significantly reduced, and the reason for this should be clarified immediately. When the family has no more dynamic LDT slots the family is restarted, which may interfere with the functioning of the computer. Disturbance observation 1089 is set when there are no more dynamic LDT slots. Supplementary information fields 1 family identifier of the process whose free dynamic LDT slot count is below the limit number of family's free dynamic LDT slots supervision limit supervision interval in seconds Instructions 1. Display the resource status of the process family indicated in the additional information field of the alarm by using the MML command DOI. 2. Create a long-term family resource status measurement using the MML command DOF and start the measurement by giving the MML command DOG. The measurements are displayed to the logical file OSSTATREP. Connect the logical file OSSTATREP to I/O terminal using the MML command IIS. 3. Contact your local Nokia Siemens Networks representative. Displaying the resource status and providing these results speeds up the correction of the fault.

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1140 FREE LDT SLOT COUNT BELOW LIMIT

Cancelling No cancelling.

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1141 DELAY BUFFER OVERFLOW IN SIGNALLING TERMINAL

Disturbance Printouts (1000-1999)

61 1141 DELAY BUFFER OVERFLOW IN SIGNALLING TERMINAL


Meaning The delay buffer of a plug-in unit is full. Messages are deleted when the delay buffer is in use, so that the signalling traffic is disturbed. The overflow situation may be caused by overload or a failure in the plug-in unit. The alarm is issued when there is a changeover or controlled rerouting. Supplementary information fields 1 2 3 plug-in unit type plug-in unit index logical number of signalling terminal Instructions Check the amount of traffic on the channel concerned with the MML commands of statistics handling. You can obtain the amount of traffic on the channel, either for the last half hour or cumulatively, with the MML command OLU. If traffic is low, the plug-in unit might be faulty. Perform a changeover for the target unit of the alarm with the MML command USC. Change into testing state the unit where the plug-in unit that is suspected faulty is located. Run diagnostics for the unit to find out whether the plug-in unit is faulty, see instructions on Diagnostics and Testing. Replace the plug-in unit, if diagnostics detects that it is faulty. See Instructions for Replacing Plug-in Units. Check also with the MML command AHP whether the alarm 2224, ERROR IN MSU HANDLING, has been issued. If it is, act according to its instructions. Cancelling No cancelling.

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1142 FAMILY MEMORY USAGE SUPERVISION LIMIT EXCEEDED

62 1142 FAMILY MEMORY USAGE SUPERVISION LIMIT EXCEEDED


Meaning The family indicated in the supplementary information fields of this alarm has exceeded the supervision limit set to its memory use. During start up, the system allocates memory areas to the family based on maximum memory use rate in normal functions. The system also supervises that this limit is not exceeded. the limit is exceeded, this alarm is set off. Memory use of process families is supervised because a faulty family may reserve a lot of memory and thus prevent other processes from reserving memory. The failure to reserve memory disturbs the functioning of the processes and the computer. Depending on the functions of the computer, traffic capacity or charging may be disturbed. Supplementary information fields 1 2 3 4 family identifier family's memory use percentage observed by supervision supervision limit percentage memory, in kilo bytes, allocated to the family at the time of the supervision. If it exceeds 64 MB, the value is FFFF free memory, in kilo bytes, at the time of the supervision. If it exceeds 64 MB, the value is FFFF memory, in kilo bytes, allocated to the family at the end of the supervision period. If it exceeds 64 MB, the value is FFFF free memory, in kilo bytes, at the end of the supervision period. If it exceeds 64 MB, the value is FFFF Instructions 1. Check whether the disturbance is caused by an overload situation. In an overload situation an increased number of reserved hands and unhandled messages for a certain process family can result in unexpected memory exhaust. 2. Display the resource status of the process family indicated in the additional information field of the alarm by using the MML command DOI. This speeds up the diagnosis and correction of the fault.

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3. If there is no overload, contact your local Nokia Siemens Networks representative to detect a possible fault in software. Displaying information on memory use and providing these results speeds up the correction of the fault. Cancelling No cancelling.

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1143 AMOUNT OF FREE MEMORY REDUCED

63 1143 AMOUNT OF FREE MEMORY REDUCED


Meaning The amount of free memory in the computer is below the alarm limit used in supervision. If the computer runs out of free memory, memory allocation fails and may disturb the functioning of the computer. The size of the largest unified memory area is used as the free memory amount, as its size is more in accordance with the available free memory amount than the total free memory amount. Supplementary information fields 1 2 3 4 size of the biggest free buffer alarm limit used in supervision total free memory amount total memory amount in memory administration Instructions The reduction in free memory may result from an error in software or from a computer whose memory is too small for the software package. Use the MML command DOI to investigate the computer's memory use for different purposes. To find out the nature and cause of the situation, send the information on memory use to your local Nokia Siemens Networks representative. The alarm limit used in supervision can be modified with the MML command DOM, parameter MEML. Cancelling No cancelling.

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1144 FREE BUFFER HEADERS EXHAUSTING

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64 1144 FREE BUFFER HEADERS EXHAUSTING


Meaning The number of free buffer headers is below the alarm limit used in supervision. This indicates an increased risk of running out of free buffer headers. When there are no more free buffer headers the computer must be restarted. The fault may be in packaging or software, resulting in an insufficient overall number of buffer headers or one of the process families reserving too many headers. It is also possible that the supervision limit has been set to be unnecessarily high, in which case an alarm is set too early. Supplementary information fields 1 2 3 number of free buffer headers alarm limit used in supervision total number of buffer headers Instructions 1. Check the current value of the parameter BUFFER HEADER SUPERVISION LIMIT by using the MMl command DOT. If the value is unnecessarily high, decrease it by giving the MML command DOM according to the instructions of the Nokia Siemens Networks representative. 2. If the value of this parameter is 100 or below, contact your local Nokia Siemens Networks representative to detect a possible fault in packaging or software. Cancelling No cancelling.

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1147 MESSAGE QUEUE OVERFLOW

65 1147 MESSAGE QUEUE OVERFLOW


Meaning The message queue of the process has reached its defined maximum length and the message sent to the process is deleted. Supplementary information fields 1 2 3 4 5 6 family identifier of the process whose message queue is full process identifier of the process whose message queue is full sender computer of the deleted message sender family identifier of the deleted message sender process identifier of the deleted message deleted message number Instructions The fault lies in software or packaging, therefore, it is recommended that you inform your local Nokia Siemens Networks representative, in order to detect the reason for the fault. The alarm requires no further actions. Cancelling No cancelling.

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1148 EXCESSIVE TRAPS

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66 1148 EXCESSIVE TRAPS


Meaning The number of traps exceeds the alarm limit during the supervision interval. Traps are produced when the program uses an insufficient or faulty memory or, for example, a faulty addtional plug-in unit. Traps do not usually disturb the functioning of the program producing them, but they indicate a disturbance either in the hardware, software or in the data that the program uses. If the fault is related to hardware, the system normally gives other alarms as well. The address formed by CS and EIP is an address where the program execution was when the trap was detected, that is, the address describes the program's general execution area rather than a specific memory addressing execution area. Supplementary information fields 1 2 3 4 5 6 number of traps during supervision interval alarm limit used in supervision identifier of the family that caused the latest trap identifier of the process that caused the latest trap register's CS value at the moment of the latest trap detection register's EIP value at the moment of the latest trap detection Instructions 1. If the system has not given alarms on hardware faults, check the equipment data with the MML commands of WT command group. If the equipment data is correct or if you do not succeed in correcting the fault, contact your local Nokia Siemens Networks representative. 2. Operating system logs have been written in the OSSUPREP logical file and studying those can help you in locating the fault. Check with the MML command ZDOP whether parameter SENDING OF REPORTS is allowed. If the parameter is not allowed, allow it with the MML command ZDOM. Connect the OSSUPREP logical file to the I/O terminal available with the MML command ZIIS. 3. If the fault is a hardware fault, you can temporarily prevent the alarm from rising repeatidly by modifying the alarm limit of the object unit with the MML command ZDOM, or,

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1148 EXCESSIVE TRAPS

you can disable the supervision in all the units that are of the same unit type as the object unit with the MML command ZDOM. After the fault has been repaired, change the alarm limit back to normal and re-enable the supervision. Cancelling No cancelling.

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1162 FILE SYSTEM COMMUNICATION ERROR

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67 1162 FILE SYSTEM COMMUNICATION ERROR


Meaning The file system program block is not responding to a message within the allowed time limit or its answer is erroneous. If the program block has not answered the message within the allowed time limit, there may be discrepancies between files in the units. Supplementary information fields 1 2 3 4 5 location unit type of the partner program block location unit index of the partner program block family identifier of the partner program block number of the message sent to the partner program block number of the file in connection to which the error was detected. If the value is FFFFFFFF, the file number cannot be identified error code returned by the partner program block. You can check its meaning in the General Error Messages of System. Instructions Use the MML command AHO to check whether there are other active alarms concerning the file system. Check also possible logs connected to the file system in the unit identified by the first and second supplementary fields with the S command of the service terminal extension LOGUTI. Locate and correct the fault with the help of the logs and the error code given in the final supplementary field of this alarm. Cancelling No cancelling.

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1165 BUFFER ALLOCATION FAILED

68 1165 BUFFER ALLOCATION FAILED


Meaning A process failed to reserve a buffer because the buffer size requested by the process is larger than the largest free buffer. Buffer reservation failure may prevent the execution of a task or make it slower. Supplementary information fields 1 family identifier of the process whose buffer reservation failed process identifier of the process whose buffer reservation failed requested buffer size largest free buffer total amount of free memory Instructions The fault may be in software or in a computer unit whose memory is too small for the software and functions required of it. A software fault is probable, if the requested buffer size indicated in the supplementary information field is large in comparison with the computer memory. If the total amount of free memory indicated in the supplementary information field seems adequate but also the largest free buffer (indicated in the supplementary information field) is small, the memory is fragmented. Even a hot restart of a computer would cause the rearranging of free and reserved buffers, so that the largest free buffer would probably become larger. If a buffer reservation fails in connection with a critical task, the maintenance system restarts the computer, and usually the memory state also returns to normal. If the total amount of free memory is small, the computer probably has an insufficient memory capacity and should be replaced with one that has more capacity. In any case, it is recommended to inform your local Nokia Siemens Networks representative on the fault. Include information on

3 4 5

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the memory, i.e. on the division of free memory and the process families that have reserved memory the most. Cancelling No cancelling.

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1169 FREEZING PERIOD OF SS7 REPORTING LOST

69 1169 FREEZING PERIOD OF SS7 REPORTING LOST


Meaning Some of the counters or logs of the SS7 statistics are not reported, because the counters or log events in question are lost from the files. If the alarm concerns counter reporting, the following two 30-minute freezing periods have passed during the report outputting, and thus the counters of the first reporting period are lost. The counters of the freezing period in question will not be included to the following reporting period. If the alarm concerns reporting of interval logs, the 5-minute freezing period has finished before the log events of the previous 5-minute period are reported. In this case, the log events in question are not reported, but they are available with MML commands. Supplementary information fields 1 type of counters or logs lost: 01 02 03 04 2 MTP counters SCCP/TC counters MTP interval logs SCCP/TC interval logs

file number of the counter or log file whose counters or logs were not reported. If the file number is not available, the value of the field is FFFFFFFF Instructions

Check that the operation and maintenance computer (OMU) is in working state WO-EX with the MML command USI. Check that the connections of the logical files of the SS7 reporting are in order with the MML command IID, that is, that the logical files are connected onwards to another logical file (for example binary reports' files to MEAFIL file) or to a functioning I/O device (for more information, see instructions on I/O System). If the binary reports' logical files are connected to MEAFIL file, also check that MEAFIL is connected to a virtual data storage (VDS). The reason for the alarm may also be the overload of reporting, in which case, reports are not outputted fast enough. In this case, decrease the report load by removing unnecessary signalling channels, signalling points and/or SCCP subsystems from the statistics with

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the MML commands OSL, OSN OSE, and possibly unnecesary reporting types with the MML commands OSM and OSG. Logical file Measurement type ====================================================== ascii bin MTP counters: MTPSLAVAIA MTPSLAVAIB MTPSLPERFA MTPSLPERFB MTPSLUTILA MTPSLUTILB MTPSPSTATA MTPSPSTATB MTPSLSAVAA MTPSLSAVAB MTPOCTHSPA MTPOCTHSPB MTPOCTSIOA MTPOCTMATA MTPOCTSIOB MTPOCTMATB

SIGNALLING LINK AVAILABILITY SIGNALLING LINK PERFORMANCE SIGNALLING LINK UTILIZATION SIGNALLING POINT STATUS SIGNALLING LINK SET AND ROUTE SET AVAILABILITY SIF AND SIO OCTETS HANDLED WITH SIGNALLING POINT SIF AND SIO OCTETS HANDLED WITH SIO SIF AND SIO OCTETS HANDLED WITH OPC, DPC AND SIO

SCCP/TC counters: SCCPSPA SCCPSPB SCCPSSA SCCPSSB SCCPLSSAVA SCCPLSSAVB SCCPSINGLA SCCPSINGLB TCAPPUA TCAPPUB TCAPTRANSA TCAPTRANSB MTP interval logs: MTPSLLOGA MTPSPLOGA SCCP interval logs: SCCPSPLOGA SCCPSGLOGA TCLOGA SCCPGTLOGA

SCCP SIGNALLING POINT METERS SCCP SUBSYSTEM METERS SCCP LOCAL SUBSYSTEM AVAILABILITY SCCP SINGLE METERS TCAP PERFORMANCE AND UTILIZATION TC TRANSACTION METERS

SIGNALLING LINK INTERVAL LOG REPORT SIGNALLING POINT INTERVAL LOG REPORT

SCCP SIGNALLING POINT INTERVAL LOG REPORT SCCP SEGMENTATION AND REASSEMBLY ERRORS INTERVAL LOG REPORT TC INTERVAL LOG REPORT SCCP GT TRANSLATION ERRORS LOG REPORT

Cancelling No cancelling.

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1178 PREPROCESSOR UNIT DISTURBANCE

70 1178 PREPROCESSOR UNIT DISTURBANCE


Meaning Functioning of a program block in a preprocessor is not normal. Either start-up of the program block has failed or the program block does not send an answer to the supervision message. Supplementary information fields 1 2 3 type of the preprocessor plug-in unit index of the preprocessor plug-in unit general error message of the system telling the reason for the alarm. You can check its meaning in the General Error Messages of System.

family identifier of the program block that the alarm concerns Instructions

The alarm requires no immediate actions. However, if the alarm occurs repeatedly, fill in a Problem Report and send it to your local Nokia Siemens Networks representative. Cancelling No cancelling.

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1182 PREPROCESSOR UNIT RESTARTED

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71 1182 PREPROCESSOR UNIT RESTARTED


Meaning A preprocessor has restarted spontaneously. If the preprocessor is equipped into a unit which working state is WO-EX, the restart causes disturbance to the function of the unit. Supplementary information fields 1 2 type of the restarted preprocessor plug-in unit index of the restarted preprocessor plug-in unit Instructions The alarm requires no actions. It supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1190 EXCESSIVE ERRORS IN SCP

72 1190 EXCESSIVE ERRORS IN SCP


Meaning Statistics measure the ratio between failed transactions and all transactions between the SCP and the SSP. The measurement is performed on the global titles of the SCP with the MML command TDC. If the ratio between failed transactions and the total number of transactions exceeds a given limit at the end of a period, and the total number of transactions does not exceed a given limit, then this disturbance for the global title defined is printed. This function has, in the class 9 of the parameter file, the parameters observation period (15), error ratio alarm limit (14), and limit for the total number of transactions (13). Supplementary information fields 1-8 SCP global title: there are two digits in each byte. If there is an odd number of digits, the meaningless digit is FH and the rest FFH (e.g. the global title 123 is printed 12 3F FF FF FF FF FF FF). the number of all transactions in SCP during the observation period the value of the error ratio that caused the alarm Instructions The alarm requires no actions. Cancelling No cancelling.

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1200 ACTOR HAS FAILED TO REGISTER TO THE SUPERVISION

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73 1200 ACTOR HAS FAILED TO REGISTER TO THE SUPERVISION


Meaning An actor has failed to register to the active supervision. It is means under actor possible that the supervision data table has filled up. This that the actor supervisor (SVATOR) cannot take more actors the active supervision. The problem has no effect on the supervision already activated.

Apart from the active supervision, all actors are supervised passively, i.e. exceptions made by the actors are always noticed. If the actor is not supervised actively, the erroneous behaving (e.g. infinite loops) or the total stopping of the actor is not detected and the recovery actions are not activated. However, if the actor runs without problems the lack of active supervision is not a serious problem. Supplementary information fields 1 the DMX family identifier of an actor that has failed to register to the supervision Instructions If the alarm occurs, the supervision data table is full. Fill in a Failure Report and send it to your local Nokia Siemens Networks representative. List the content of the supervision data table with service terminal command: supervise -a all and attach it to the Failure Report. Cancelling No cancelling.

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1204 WATCHDOG CAUSES UNIT RESTART

74 1204 WATCHDOG CAUSES UNIT RESTART


Meaning A critical actor for the functioning of the unit has failed. This kind of actors are e.g. QXFPRB, which activates the recovery functions and DAQTOR, which takes care of starting other actors. Actor Supervisor (SVATOR) stops feeding the watchdog feeder actor and this will cause a unit restart. Supplementary information fields

Instructions The alarm requires no actions because the coming unit restart solves the problem. Cancelling No cancelling.

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1207 UNITS WORKING STATE DATA CORRUPTED IN THE SYSTEM

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75 1207 UNITS WORKING STATE DATA CORRUPTED IN THE SYSTEM


Meaning Working state data in the memory of the supervised unit is different from the working state data of the supervised unit in the memory of the supervising unit. The system detects this divergence by itself and begins the actions in order to correct the problem. This data divergence can be caused by message transfer errors during the distribution of the working states to functional units. It may cause malfunctioning of the system, and it slows down or may even prevent the automatic recovery actions in the system. Supplementary information fields 1 working state of the supervised unit in the memory of the system maintenance unit working state of the supervised unit in the unit's own memory Instructions If the disturbance occurs frequently, fill in a Problem Report and send it to your local Nokia Siemens Networks representative. Otherwise, no action is required. Cancelling No cancelling.

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1210 PHASE ADVANCE OF TIMING SIGNAL CHANGED

76 1210 PHASE ADVANCE OF TIMING SIGNAL CHANGED


Meaning The phase advance setting of a rack has either been changed to the default value or updated according to the phase advance measurement result. If the default phase advance value was taken into use, the functional units of the rack which are located far enough from the main clock may have synchronisation problems with the basic timing signals. If the phase advance value of the rack was updated when some functional units had synchronisation problems, the synchronisation after the updating should work better. This is the case especially when the difference of the old and new phase advance value is big enough. If the difference was only a few measurement units, the updating may have no effects on the basic timing distribution of functional units in the rack. Supplementary information fields 1 reason for phase update made: 00 the default phase advance was taken into use because the phase advance setting according to the automatic phase advance measurement is not possible due to the measurement result changing all the time. The reason for a measurement failure is typically the last rack where the timing bus is terminated. If the CLAB units of the last rack are without power supply or plug-in units of the CLAB are removed, the automatic phase advance measurement fails the phase advance was updated. The difference between the phase advance value used and the measurement value was too big and updating was needed. The phase advance is updated typically after maintenance concerning the timing signals or when the default phase advance was in use due to the automatic phase advance measurement problems

01

2 3

old phase advance value new phase advance value

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Instructions The alarm requires no actions. Cancelling No cancelling.

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1220 HANDLING OF MEASUREMENT DEFINITION FILE FAILED

77 1220 HANDLING OF MEASUREMENT DEFINITION FILE FAILED


Meaning Handling of measurement definition file has failed. There may be a temporary overload in the I/O-system. The changes, which have possibly been made have not been updated to the file. The measurement continues using the changed parameters, but in a possible restart situation the system will continue the measurement using the old parameters. This means that the schedule of the measurement may not be correct. The third and fourth supplementary information fields show the reason for the failure. Supplementary information fields 1 measurement identifier. You can check its meaning by using the MML command T2C. measurements object list identifier (from 1 to 999). You can check its meaning by using the MML command T2C. failed task: 01 Writing of measurement definition file failed 02 Passifying of measurement definition file failed specified reason for the error case shown in the third supplementary information field. This is a general error message of the system. You can check its meaning with a command of the service terminal extension MRS (see Service Terminal Essentials, Maintenance Manual) or from the document the General Error Messages of System, Supplementary References Instructions If the third supplementary information field has the value 01, the measurement is continued, but the parameters have not been updated to disk. The wrong parameters are shown when interrogating the measurement parameters (T2I MML-command). This may be due to a temporary overload in the I/O-system. Check the I/O-system's active alarms and follow those alarm instructions. You can try to write on the disk again when the I/O-system has recovered by modifying the measurement schedule (T2M MML-command), or the schedule is also updated to the disk every night at 01.00 am, so these updates could correct the problem. If not, (the disturbance still occurs), contact your local Nokia Siemens Networks representative. Send the unit's logs, operating system logs and active alarms to your Nokia Siemens Networks representative. The logs can be output by using the service terminal commands ZGD and ZSL. The active alarms can be output by using the MML command ZAHO.

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If the third supplementary information field has value 02, remove the measurement definition file (T2D MML-command) which could not be passified by the system. This may be due to a temporary overload in the I/O-system. The name of the file is AMEASxxx.yyy, where xxx refers to the MID value (first supplementary information field) in the alarm, and yyy refers to the OID (second supplementary information field) value in the alarm. Cancelling No cancelling.

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1221 STATISTICAL MEASUREMENT REPORT OUTPUT FAILED

78 1221 STATISTICAL MEASUREMENT REPORT OUTPUT FAILED


Meaning Outputting the statistical measurement report has failed. The report of the measurement, which has caused the alarm may disappear or, if the measurement report is output, the data in it may be faulty. The third and fourth supplementary information fields show the reason for the failure. Supplementary information fields 1 measurement identifier of the report. You can check its meaning by using the MML command T2C. measurements object list identifier (from 1 to 999). You can check its meaning by using the MML command T2C. ERROR_CASE: the reason for outputting of report failed: 01 Buffer allocation failed 02 No data writing service provider 03 Error with data writing service provider 3 specified reason when the third supplementary information field has value 03. This is a general error message of the system. You can check its meaning with a command of the service terminal extension MRS (see Service Terminal Essentials, Maintenance Manual) or from the document the General Error Messages of System, Supplementary References. Instructions If the third supplementary information field has the value 01, there is an error situation, which probably cannot be corrected without a software update. Contact your local Nokia Siemens Networks representative. Send the unit's logs, operating system logs and active alarms to your Nokia Siemens Networks representative. The logs can be output by using the service terminal commands ZGD and ZSL. The active alarms can be output by using the MML command ZAHO. If the third supplementary information field has the value 02, the service may be temporarily unobtainable. If this is continuous, there is an error situation which probably cannot be corrected without a software update. Contact your local Nokia Siemens Networks representative. Send the unit's logs, operating system logs and active alarms to your Nokia Siemens Networks representative. The logs can be output by using the service terminal command ZGD and ZSL. The active alarms can be output by using the MML command ZAHO.

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If the third supplementary information field has the value 03, check that the I/O device used in the outputting of the report is in working order and in the correct working state (MML command ISI) and that the logical output file is connected to the device in question (MML command IID). More information on the administration of I/O devices can be found in I/O Configuration Handling, Command Reference Manual. Cancelling No cancelling.

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1222 DATA WRITING VIA VDS DEVICE FAILED

79 1222 DATA WRITING VIA VDS DEVICE FAILED


Meaning Data writing via the VDS device has failed. The report of the measurement that has caused the alarm may disappear. The second and third supplementary information fields show the reason for the failure. Supplementary information fields 1 measurement identifier of the report. You can check its meaning by using the MML command T2C. the reason for data writing to fail: 01 Error in I/O system. 02 No response from I/O system 03 Memory allocation failed specified reason for the error case shown in the second supplementary information field. This is a general error message of the system. You can check its meaning with a command of the service terminal extension MRS (see Service Terminal Essentials, Maintenance Manual) or from the document the General Error Messages of System, Supplementary References. Instructions If the second supplemetary information field has the value 01 or 02, The I/O-system may be overloaded, and thus the report output fails. The situation may be temporary and the system will correct it. Check the I/O-system's active alarms and follow those alarm instructions. If the disturbance occurs constantly, contact your local Nokia Siemens Networks representative. Send the unit's logs, operating system logs and active alarms to the Nokia Siemens Networks representative. The logs can be output by using the service terminal command ZGD and ZSL. The active alarms can be output by using the MML command ZAAP. If the second supplemetary information field has the value 03, there is an error situation which probably cannot be corrected without a software update. Contact your local Nokia Siemens Networks representative. Send the unit's logs, operating system logs and active alarms to the Nokia Siemens Networks representative. The logs can be output by using the service terminal command ZGD and ZSL. The active alarms can be output by using the MML command ZAAP. Cancelling No cancelling.

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1228 UNIT SUPERVISION NOT FUNCTIONING

Disturbance Printouts (1000-1999)

80 1228 UNIT SUPERVISION NOT FUNCTIONING


Meaning The supervision of the functional unit(s) is not functioning because of a technical problem, or the supervision is stopped by the user for a special reason. If the supervision is stopped by the user, the system starts it automatically after a while (in less than one hour). The lack of supervision does not prevent normal operation of the system, but it slows down or may even prevent the automatic recovery actions of the unsupervised unit. Supplementary information fields 1 failure reason: 01 User has stopped the unit supervision 02 Unit supervision has been stopped because of a technical problem 2 functional unit whose supervision has been stopped: 0xFFFF phys_address_t Supervision of all units stopped Physical address of the unit whose supervision has been stopped or technical problem prevents the supervision to this unit.

Instructions If the supervision has not been stopped by user and if the disturbance occurs frequently, fill in a Problem Report and send it to your local Nokia Siemens Networks representative. Otherwise, no action is required. Cancelling No cancelling.

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1234 UPDATE OF PASSWORD VALIDITY TIME FAILED

81 1234 UPDATE OF PASSWORD VALIDITY TIME FAILED


Meaning The program block of the user management (URMANA) has failed updating the validity times of the MMI users' passwords. The validity times of the passwords remain unchanged. Supplementary information fields 1 reason for failure of 01 error in writing 02 error in writing 03 creation of hand the password validity time updating of the memory file of the disk file failed

Instructions The alarm requires no actions. Cancelling No cancelling.

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1240 SCCP DISTURBANCE

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82 1240 SCCP DISTURBANCE


Meaning Report on SCCP disturbances. Supplementary information fields 1 identifier of disturbance. Possible values are: 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D releasing connection failed, as no acknowledgement has been received abnormal release of connection, the time supervision of the passive receiving time (IAR) has expired abnormal release of connection, erroneous IT message abnormal release of connection, time supervision of the hand has expired establishing connection failed, the time supervision of the connection establishment (CONN_EST) has expired establishing connection failed, as the local subsystem has not responded to the connection request subsystem does not respond to local sending local subsystem has no counterpart sending a signalling message to the subsystem fails, as the subsystem has not enrolled for the service sending message to user has failed sending message to MTP has failed SCCP management could not locate the signalling unit being distributed sending signalling message to a subsystem fails, as the standard of the TCAP message is different from the TCAP version used by the subsystem message is rejected because its priority is lower than the overload level of the MTP

0E

network indicator. Possible values are: 00 04 08 0C international network 0 international network 1 national network 0 national network 1

local signalling point code. The signalling point code is interpreted, depending on the value of the first supplementary information field, in the following manner: 01-06 07-08 09-0E own own was own signalling point where the error was detected signalling point to whose subsystem the local sending attempted signalling point

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1240 SCCP DISTURBANCE

local subsystem number. If the local subsystem is not known, the value in the field is FF. The subsystem number is interpreted, depending on the value of the first supplementary information field, in the following manner: 01-06 07-08 09-0A 0B 0C 0D 0E local subsystem, releasing or establishing connection to which failed local subsystem to which local sending was attempted (important subsystem) local subsystem to which local sending was attempted local subsystem from which the message was received SCCP management subsystem local subsystem to which sending a TCAP message was attempted local subsystem from which a message was received

remote signalling point code. The signalling point code is interpreted, depending on the value of the first supplementary information field, in the following manner: 01-06 07-08 09-0A 0B 0C 0D 0E signalling point of the remote end signalling connection part object signalling point of local sending, whose data is being distributed signalling point from which the message came local subsystem to which sending a message was attempted local subsystem to which sending an SCCP management message was attempted signalling point from which a TCAP message was received signalling point to which sending a TCAP message was attempted

remote subsystem number. If the subsystem number is not known, the value in the field is FF. The subsystem number is interpreted, depending on the value of the first supplementary information field, in the following manner: 01-06 07-08 09-0A 0B 0C 0D 0E remote end subsystem of the signalling connection object subsystem of local sending, whose data is being distributed subsystem which send the message remote end subsystem, sending the message to which was attempted SCCP management subsystem, sending the SCCP management message to which was attempted subsystem which has send a TCAP message remote end subsystem to which sending a message was attempted

reference number in the DX log. The log contains more information on the error. If the reference number is not

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used in the log, the value of the field is 0. Instructions If the alarm is given infrequently and the value of the error code given in the first supplementary information field is 1-6, no actions are required from the user. Otherwise fill in a Problem report and send it to your local Nokia Siemens Networks representative. Enclose the printouts output with the service terminal commands ZSCFE, ZGSC and ZSL in the Problem report. Cancelling No cancelling.

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1241 SCCP GLOBAL TITLE TRANSLATION ANALYSIS FILE ERROR

83 1241 SCCP GLOBAL TITLE TRANSLATION ANALYSIS FILE ERROR


Meaning Report on the analysis disturbances of the SCCP global title translation. The global title analysis was not completed because the analysed number was not found in the analysis data. The alarm may have some effect on the traffic capacity of the system. A message that contains the global title in question will not get to its destination. Supplementary information fields 1 error code. Possible values are: 01 unknown nature of address indicator. There is no analysis for this nature of address indicator in the GANFIL unknown numbering plan. There is no analysis for this numbering plan in the GANFIL unknown translation type. There is no analysis for this translation type in the GANFIL unknown encoding scheme. There is no analysis for this encoding scheme in the GANFIL unknown global title indicator. There is no analysis for this global title indicator in the GANFIL unknown global title standard. There is no analysis for this global title indicator in the GANFIL GANFIL contains no analysis for the first digit of the address GANFIL contains no analysis for the second digit of the address GANFIL contains no analysis for the third digit of the address GANFIL contains no analysis for the fourth digit of the address GANFIL contains no analysis for the fifth digit of the address GANFIL contains no analysis for the sixth digit of the address

02

03

04

05

06

11

12

13

14

15

16

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17

GANFIL contains no analysis for the seventh digit of the address GANFIL contains no analysis for the eighth digit of the address GANFIL contains no analysis for the ninth digit of the address GANFIL contains no analysis for the tenth digit of the address GANFIL contains no analysis for the 11th digit of the address GANFIL contains no analysis for the 12th digit of the address GANFIL contains no analysis for the 13th digit of the address GANFIL contains no analysis for the 14th digit of the address GANFIL contains no analysis for the 15th digit of the address GANFIL contains no analysis for the 16th digit of the address GANFIL contains no analysis for the 17th digit of the address GANFIL contains no analysis for the 18th digit of the address GANFIL contains no analysis for the 19th digit of the address GANFIL contains no analysis for the 20th digit of the address GANFIL contains no analysis for the 21st digit of the address GANFIL contains no analysis for the 22nd digit of the address GANFIL contains no analysis for the 23rd digit of the address

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19

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1B

1C

1D

1E

1F

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22

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24

25

26

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28

GANFIL contains no analysis for the 24th digit of the address

2 3

record number of the GANFIL global title standard, possible values are: 01 02 ITU-T ANSI

global title indicator in the global title of an SCCP message. The global title indicator is interpreted in following manner when the value in the third supplementary field is 01 (ITU-T): 01 02 03 global title contains only the nature of address indicator global title contains only the translation type global title contains the translation type, the numbering plan and the encoding scheme 04 global title contains the translation type, the numbering plan, the encoding scheme and the nature of address indicator 05-15 global title does not contain the translation type, the numbering plan, the encoding scheme or the nature of address indicator. These global title indicator values have not been defined in the ITU-T recommendations The global title indicator is interpreted in following manner when the value in the third supplementary field is 02 (ANSI): 01 global title contains the translation type, the numbering plan and the encoding scheme 02 global title contains only the translation type 03-15 global title does not contain the translation type, the numbering plan, the encoding scheme or the nature of address indicator. These global title indicator values have not been defined in the ANSI recommendations

translation type from the global title of the SCCP message. The translation type is interpreted in the following manner when the value in the third supplementary field is 01 (ITU-T): 00 FF translation type not in use global title does not include translation type

In the national specification ANSI T1.112-1992 there are values defined for the translation type with the third supplementary field value 02 (ANSI) and with the fourth supplementary field value 02. These values of the translation

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type can be analysed in the normal way, but they do not cause special procedures in the system 6 numbering plan and encoding scheme from the global title of the SCCP message. The encoding scheme is encoded with the least meaningful bits 1-4 in the following manner: 0000 0001 0010 0011 : 1110 1111 unknown BCD, odd number of digits BCD, even number of digits reserved for future use reserved for future use encoding scheme not included in global title

The numbering plan is encoded with the most meaningful bits 5-8 in the following manner: 0000 0001 0010 0011 0100 0101 0110 0111 1000 : 1110 1111 7 unknown ISDN/telephone network numbering plan (E.164,E.163) reserved for future use data network numbering plan (X.121) telex network numbering plan (F.69) ship telephone network numbering plan (E.210,E.211) mobile telephone network numbering plan (E.212) ISDN/mobile telephone network numbering plan (E.214) reserved for future use reserved for future use numbering plan not included in global title

nature of address indicator from the global title of the SCCP message. Possible values are: 01 02 03 04 05 : FE FF subscriber number reserved for national use national meaningful number international number reserved for future use reserved for future use nature of address indicator not included in global title

8-15 address information from the global title of the SCCP message so that, for example, the number 12345 is encoded 12 34 5F FF ... Instructions 1. Check whether there should be a global title analysis created for the global title indicated in the disturbance. You can check the

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existing analyses with the NBI command of the Global Title Analysis Handling MML (GTAHAN). Note that in the MML command the given root parameters must be the same as in the alarm. 2. If there is no analysis, you can create it with the MML command NBC, if necessary. Before creating the analysis, find out the correct analysis result to which the new analysis will be connected. You can check the analysis result records with the MML command NAI. If a suitable result record is not found, you can create it with the MML command NAC. If the analysis has already been created, the error may be a file error. It may be possible to correct the error by loading the GANFIL file from disk with the MML command DFM in the unit that set the alarm. As in the short message service the subscriber gives the title, a wrong title can cause the alarm in question. If there is a disturbingly high number of alarms in a situation like this, this alarm can be blocked with the MML command ABB. Note that if the alarm is blocked, it will not be set in the genuine fault situation either. If these actions do not help, fill in a Problem report and send it to your local Nokia Siemens Networks representative. Cancelling No cancelling.

3.

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84 1242 SCCP GLOBAL TITLE TRANSLATION RESULT FILE ERROR


Meaning Report on the output disturbances of the SCCP global title translation. The results output record of the global title translation contains incorrect information or global title modification cannot be done to the existing global title number. The alarm may have an effect to the traffic capacity of the system. A message that contains the global title in question will not get to its destination. Supplementary information fields 1 error code. Possible values are: 01 record number formed as a result of global title translation causes a file access error when trying to form an address to the Global Title Translation Result File (GTRFIL) translation of global title contains an unknown destination point code translation of global title contains an unknown subsystem number translation of global title contains a reference to a record of the Global Title Modification File (GTMFIL). When modifying the global title using the values of this record, the result is an erroneous global title (e.g. too many digits are added or removed)

02

03

04

2 3

record number of GTRFIL global title standard, possible values are: 01 02 ITU-T ANSI

global title indicator in the global title of an SCCP message. The global title indicator is interpreted in following manner when the value in the third supplementary field is 01 (ITU-T): 01 02 03 04 global title contains only the nature of address indicator global title contains only the translation type global title contains the translation type, the numbering plan and the encoding scheme global title contains the translation type, the numbering plan, the encoding scheme and the nature of address indicator

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05-15 global title does not contain the translation type, the numbering plan, the encoding scheme or the nature of address indicator. These global title indicator values have not been defined in the ITU-T recommendations The global title indicator is interpreted in following manner when the value in the third supplementary field is 02 (ANSI): 01 global title contains the translation type, the numbering plan and the encoding scheme 02 global title contains only the translation type 03-15 global title does not contain the translation type, the numbering plan, the encoding scheme or the nature of the address indicator. These global title indicator values have not been defined in the ANSI recommendations 5 translation type from the global title of the SCCP message. The translation type is interpreted in the following manner when the value in the third supplementary field is 01 (ITU-T): 00 FF translation type not in use global title does not include translation type

In the national specification ANSI T1.112-1992 there are values defined for the translation type with the third supplementary field value 02 (ANSI) and with the fourth supplementary field value 02. These values of the translation type can be analysed in the normal way, but they do not cause special procedures in the system 6 numbering plan and encoding scheme from the global title of the SCCP message. The encoding scheme is encoded with the least meaningful bits 1-4 in the following manner: 0000 0001 0010 0011 : 1110 1111 unknown BCD, odd number of digits BCD, even number of digits reserved for future use reserved for future use encoding scheme not included in global title

The numbering plan is encoded with the most meaningful bits 5-8 in the following manner: 0000 0001 0010 0011 unknown ISDN/telephone network numbering plan (E.164,E.163) reserved for future use data network numbering plan (X.121)

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0100 0101 0110 0111 1000 : 1110 1111 7

telex network numbering plan (F.69) ship telephone network numbering plan (E.210,E.211) mobile telephone network numbering plan (E.212) ISDN/mobile telephone network numbering plan (E.214) reserved for future use reserved for future use numbering plan not included in global title

nature of address indicator from the global title of the SCCP message. Possible values are: 01 02 03 04 05 : FE FF subscriber number reserved for national use national meaningful number international number reserved for future use reserved for future use nature of address indicator not included in global title

8-15 address information from the global title of the SCCP message so that, for example, the number 12345 is encoded 12 34 5F FF ... Instructions 1. If the value of the first supplementary field is 01, use the NBI command of the Global Title Analysis Handling MML (GTAHAN) to check to which result the analysis in question should lead. You may be able to correct the error by loading the GANFIL and GAIFIL files from disk with the MML command DFM to the unit that set the alarm. If the alarm is set only in one computer unit, a unit restart or switchover may correct the situation. If loading the files does not help, remove the analysis in question and the result with the MML commands NBD and NAD. Then recreate them with the MML commands NAC and NBC. Note that removing the result may cause an outage in the traffic. If the value of the first supplementary field is 02, the disturbance may be caused by a file error. It may be possible to correct the error by loading the GTRFIL file from disk with the MML command DFM to the unit that set the alarm. If loading the file does not correct the situation, find out to which signalling point the analysis in question should lead and use the MML command NAM to correct the signalling point code. If the value of the first supplementary field is 03, the disturbance may be caused by a file error. It may be possible to correct the error by loading the GTRFIL file from disk with

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the MML command DFM to the unit that set the alarm. If loading the file does not correct the situation, find out which subsystem should be in the result and correct it with the MML command NAM. 4. If the value of the first supplementary field is 04, use the commands NAI and NAX of the Global Title Result Handling MML (GREHAN) to check the global title information and, if necessary, make corrections with the NAM and NAS commands. Cancelling No cancelling.

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1244 RUNNING OUT OF MESSAGE BUFFERS

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85 1244 RUNNING OUT OF MESSAGE BUFFERS


Meaning The amount of free message buffer memory in one message size class in the computer is below the alarm limit used in supervision. The alarm limit is usually set so low that the alarm indicates a critical reduction in the amount of free message buffers. When there are no free message buffers, reservation of a message fails and this may disturb the functioning of the computer. This alarm does not necessarily mean a fault. The alarm can also be an indication of a temporary shortage of free message buffers caused by a high processor load. Supplementary information fields 1 size of message buffers in the message size class which is running out of message buffers number of messages allocated in the message size class number of free messages in the message size class Instructions The reduction in the number of free message buffers may result from a software fault or from an insufficient number of free message buffers in the computer as opposed to the software build. The latter one means a wrong dimensioning of the parameters. As a precautionary act it is advisable to collect some information in case the computer goes to a faulty state or gets restarted. If the situation recurs, it is recommended to inform your local Nokia Siemens Networks representative on the message usage data in order to find out the nature and cause of the situation. In this case, please attach the printouts of the commands mentioned below. To get the message buffer usage information, start a telnet session for the computer that is given as the object unit of the alarm, or give the dmxshow command on the console of the computer. A remote session to the computer (established with the service terminal command ZRS or with the MML command ZDDS) should be avoided, because it uses messages and it could even worsen the situation. 1. To get the information on the usage of message buffers, give the service terminal commands dmxshow -s and

2 3

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1244 RUNNING OUT OF MESSAGE BUFFERS

dmxshow -m Command dmxshow -a or dmxshow -A should not be used because it heavily consumes the resources of the computer. 2. To display the computer log, give the service terminal command clog -s -a 3. To display alarm history of the current date concerning the computer, give the MML command ZAHP:<unit_type>,<unit_index>; Cancelling No cancelling.

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1249 DATABASE DISK COPY HAS EXCEEDED MAXIMUM ALLOWED AGE

Disturbance Printouts (1000-1999)

86 1249 DATABASE DISK COPY HAS EXCEEDED MAXIMUM ALLOWED AGE


Meaning Database dumping has not been successful for a long time due to a high transaction load and the age of the disk copy has reached its maximum limit. The dumping is now started with an option to prevent transactions when overloading occurs. This strategy is followed until the dumping is completed successfully. Supplementary information fields 1 database index; this is still required in some database applications even though the current trend is that the database is identified by the values entered in the two following supplementary information fields, i.e. database name and database occurrence database name number of database occurrence how much late the disk copy is from the state in memory. The format of the value is hh:mm Instructions The alarm requires no actions. Cancelling No cancelling.

2 3 4

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1250 DATA LINK LAYER PROTOCOL MISMATCH

87 1250 DATA LINK LAYER PROTOCOL MISMATCH


Meaning The second layer protocol (LAPD) of the D-channel of the primary rate access has detected protocol errors. The cause may be a malfunction in the unit or the equipment functioning as the terminal equipment, or a faulty connection (loop) in the switching network or at some other point of the PCM connection. Supplementary information fields 1 2 number of the channel link set (D-channel) D-channel index within the channel link set: 00 01 3 primary channel back-up channel (in primary rate access only, not in use)

type of the channel link set: 00 01 02 03 primary rate access channel link set subscriber module (SUB) channel link set exchange terminal (ET) channel link set functional unit channel link set

number of the D-channel's PCM Instructions

The alarm usually appears when the transmitting direction in the data link connection is connected to the receiving direction within the network element or outside it. The network element may also have been configured so that it is functioning as the incorrect end of the connection from the point of view of the LAPD protocol. Also, the LAPD protocol itself may be faulty. The instantaneous values of the counters that set the alarm can be examined in real time, see instructions on LAPD statistics. The incrementing of the counter RECEIPT OF NON-IMPLEMENTED FRAME indicates a loop or incorrect configuration in the opposing end, RECEIPT OF UNSOLICITED UA, RECEIPT OF FRAME WITH WRONG SIZE and N201 ERROR indicate a malfunction in the opposing end. Cancelling No cancelling.

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1251 EXCESSIVE RETRANSMISSIONS ON DATA LINK CONNECTION

Disturbance Printouts (1000-1999)

88 1251 EXCESSIVE RETRANSMISSIONS ON DATA LINK CONNECTION


Meaning The second layer of the primary rate access D-channel does not receive any answers to the command frames it has sent. The missing answers may be due to a partial or total inoperation of the remote end, or breaks in the data link connection. The alarm usually appears in connection with short-term or permanent breaks in the data link connection. The alarm may also indicate problems with protocol in the data link connection layer. In other words, the remote end does not, in some situations, respond according to the recommendations. Supplementary information fields 1 2 number of the channel link set (D-channel) D-channel index within the channel link set: 00 01 3 primary channel backup channel (in primary rate access only, not in use)

type of the channel link set: 00 01 02 03 primary rate access channel link set subscriber module (SUB) channel link set exchange terminal (ET) channel link set functional unit channel link set

number of the D-channel's PCM Instructions

The fault disturbing the D-channel may lie in the hardware of the network elements, more probably, however, in the data link connection or the synchronization between the network elements. The working order of the data link connection can be monitored with an MML command, see instructions on PCM statistics. Synchronization may be handled with MML commands, see instructions on synchronization. In addition to possible breaks and external disturbances, it is especially important to check in the data link connection, that the PCM circuit signals and the protective sheath are connected correctly in the connection points (ET, distribution frames). The instantaneous values of the counters UNSUCCESSFUL RETRANSMISSION OF SABME and RR/RNR/REJ which cause the alarm may be monitored in real

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1251 EXCESSIVE RETRANSMISSIONS ON DATA LINK CONNECTION

time, see instructions on LAPD statistics. The RR frame's failure to answer indicates breaks of data link layer lasting a few seconds, while the SABME frame's failure to answer indicates a break longer than that. Cancelling No cancelling.

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1252 EXCESSIVE ERROR RATE ON DATA LINK CONNECTION

Disturbance Printouts (1000-1999)

89 1252 EXCESSIVE ERROR RATE ON DATA LINK CONNECTION


Meaning There are transmission errors in the data link connection of the primary rate access D-channel. The errors manifest themselves in check sum errors of the second layer frames, and/or in overlong frames due to the disappearance of frame signals. Supplementary information fields 1 2 number of the channel link set (D-channel) D-channel index within the channel link set: 00 01 3 primary channel backup channel (in primary rate access only, not in use)

type of the channel link set: 00 01 02 03 primary rate access channel link set subscriber module (SUB) channel link set exchange terminal (ET) channel link set functional unit channel link set

number of the D-channel's PCM Instructions

The fault disturbing the D-channel may lie in the hardware of the network elements, more probably, however, in the data link connection or the synchronization between the network elements. The working order of the data link connection can be monitored with an MML command, see instructions on PCM Statistics. Synchronization may be handled with MML commands, see instructions on Synchronization. In addition to possible breaks and external disturbances, it is especially important to check in the data link connection, that the PCM circuit signals and the protective sheath are connected correctly in the connection points (ET, distribution frames). The instantaneous values of the counter CRC ERRORS (check sum error) which causes the alarm may be monitored in real time, see instructions on LAPD Statistics. Cancelling No cancelling.

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1253 NO RESPONSE FROM PRIMARY RATE ACCESS TERMINAL

90 1253 NO RESPONSE FROM PRIMARY RATE ACCESS TERMINAL


Meaning The primary rate access terminal has not answered to the inquiries or requests sent to it. Supplementary information fields 1 2 3 4 index of the primary rate access terminal channel link set number D-channel index within the channel link set type of the channel link set: 00 01 02 03 5 primary rate access channel link set subscriber module (SUB) channel link set exchange terminal (ET) channel link set functional unit channel link set

message that was expected or a message to which response was expected internal state of D-channel identifier of D-channel time supervision Instructions

6 7

If the situation keeps occurring, check the existence and condition of the primary rate access terminal. Cancelling No cancelling.

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1254 UNSOLICITED DATA LINK RE-ESTABLISHMENT

Disturbance Printouts (1000-1999)

91 1254 UNSOLICITED DATA LINK RE-ESTABLISHMENT


Meaning A connection has been re-established on the D-channel, during which some information may have been lost. The alarm usually occurs in connection with unit restarts, but it can also occur in data transmission connections of poor quality. Supplementary information fields 1 2 number of the channel link set (D-channel) D-channel index within the channel link set: 00 01 3 primary channel backup channel (in primary rate access only, not in use)

type of the channel link set: 00 01 02 03 primary rate access channel link set subscriber module (SUB) channel link set exchange terminal (ET) channel link set functional unit channel link set

number of the D-channel's PCM Instructions

The alarm requires no actions. If the alarm keeps recurring, check the quality of the connection, and the condition of the equipment. Cancelling No cancelling.

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1255 PRIMARY RATE ACCESS MESSAGE DISTRIBUTION ERROR

92 1255 PRIMARY RATE ACCESS MESSAGE DISTRIBUTION ERROR


Meaning The PXRECE has received a message which it cannot distribute to the receiver. Supplementary information fields 1 error code 1d erroneous protocol discriminator. You can check its meaning in General Error Messages of System number of the primary rate access terminal indicates the protocol discriminator of the message received indicates the next six fields of the message Instructions There is an erroneous protocol discriminator in the message received. The operation of the counterpart must be checked. See also the log printouts of the PXRECE. The log contains the heading of the erroneous message. Cancelling No cancelling.

2 3

4-9

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1256 INCORRECT PRD MESSAGE FROM PRIMARY RATE ACCESS TERMINAL

Disturbance Printouts (1000-1999)

93 1256 INCORRECT PRD MESSAGE FROM PRIMARY RATE ACCESS TERMINAL


Meaning An incorrect message has been received from the primary rate access terminal. This may be due to a fault or disturbance in the terminal itself, or to the incorrect contents of the message sent by the remote end. Supplementary information fields 1 an error has been detected in the message 1d the message is too long You can check the meaning of other error codes in General Error Messages of System number of the primary rate access terminal Instructions The alarm requires no actions. Cancelling No cancelling.

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1260 X.25/ETHERNET DATA TERMINAL SPONTANEOUS RESTART

94 1260 X.25/ETHERNET DATA TERMINAL SPONTANEOUS RESTART


Meaning The AC25-S/AC25-A/AS7-U/AS7-V/AS7-A/COCEN plug-in unit has restarted. As a result of the restart of the plug-in unit AC25-S/AS7-U, the OSI administration releases all X.25 connections via that plug-in unit. The plug-in unit is reinitialized after the connections have been released. The restart of the COCEN plug-in unit does not result in the release of OSI or TCP/IP connections via that plug-in unit, but the level of service is temporarily decreased. Supplementary information fields 1 the index of the reinitialized plug-in unit Instructions If this alarm is preceded by a notice informing that the computer unit hosting the plug-in unit has restarted, then there is no error. When this alarm is received, the possible effects of the restart on the OSI connections should be checked. Cancelling No cancelling.

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1261 OSI CHANNEL GROUP UNREACHABLE

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95 1261 OSI CHANNEL GROUP UNREACHABLE


Meaning The channel group becomes unavailable and this means that remote applications all of whose labels use unavailable channel groups become unreachable. The channel group becoming unavailable is caused by the fact that the group contains no available channels. Supplementary information fields 1 the name of the channel group that has become unavailable Instructions Normally, when a channel group has become unavailable it is because plug-in units have been restarted, and no error is involved. The availability of a channel group can be checked, when necessary, by means of the QGI MML command and its GROUP STATE column. The value UA means an unavailable channel group, and AV an available one. Cancelling No cancelling.

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1262 OSI SERVICE PROVIDER RESET

96 1262 OSI SERVICE PROVIDER RESET


Meaning An OSI program block restart is caused by an internal fault situation, e.g. when the memory space allocated to the program block has been exceeded. The disconnection of the OSI connections maintained by the program block results in the program block being restarted. The memory allocation situation of the program block prior to the restart is written into the log of the unit where the centralised part of the OSI administration is located. Supplementary information fields 1 the family identifier indicates which program block has been restarted. Possible values are 0000 - FFFF the diagnostics field indicates the reason why the program block is restarted. Possible values are: 01 02 03 04 : : : : memory space request too large memory space exceeded erroneous interface table ASN.1 decoding error Instructions The alarm requires no actions. Cancelling No cancelling.

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1263 OSI SERVICE PROVIDER INTERFACE ERROR

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97 1263 OSI SERVICE PROVIDER INTERFACE ERROR


Meaning An OSI program block has received a message that has not been specified in its interface. The sender of the message is written into the log of the unit that accomodates the centralized part of the OSI administration. Supplementary information fields 1 identifies the program block in question. Possible values are 0000 - FFFF the interface field identifies the interface where the fault occurred. Possible values are 00 : administration interface 01 : upper interface 02 : lower interface Instructions The alarm requires no actions. Cancelling No cancelling.

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1264 OSI INCOMING CALL DENIED

98 1264 OSI INCOMING CALL DENIED


Meaning A call has been received from the network to a local application with incoming call denial. Supplementary information fields 1 the first part (max. 7 digits) of the address of the calling remote end the remaining part (8 digits) of the address of the calling remote end number of digits in the address of the calling remote end. The value is between 0x00 and 0x0F OADFIL file record containing the called local address plug-in unit from where the call arrived Instructions If several disturbance notices are received, check the files related to the coding of the address fields of the message, at both ends of the trunk circuit. Cancelling No cancelling.

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1273 ASP ACTIVATION FAILED

Disturbance Printouts (1000-1999)

99 1273 ASP ACTIVATION FAILED


Meaning The activation of the ASP (Application Server Process) or SGP (Signalling Gateway Process) has not succeeded. The alarm is for ASP if the network element is working as a Signalling Gateway or for SGP if the network element is working as an Application Server. The ASP/SGP is activated by the exchange of ASPSM (ASP State Maintenance), RKM (Routing Key Management) and ASPTM (ASP Traffic Maintenance) messages between the two M3UA endpoints. So when this alarm is set by the S3CMAN (SCTP association manager) program block, something has probably gone wrong during that ASP message exchanging. The 2nd and 3rd supplementary information fields show the ASP message at which the ASP activation failed. Other reason for the alarm is the insufficient resources, such as, an insufficient amount of records in work files which prevents a new ASP to be activated. If none of the ASPs in the specified association set in the 4th supplementary information field become active, it means that the whole Application Server or Signalling Gateway is not available to this network element. Otherwise the signal transmission capacity may only be somewhat decreased. Supplementary information fields 1 type of the ASP activation failure. Possible values are: 01 02 03 04 05 06 07 08 09 0A 0B 0C Unsupported M3UA version in M3UA message header M3UA draft version used in message differs from configured The traffic handling mode in M3UA message does not match with the configured one The routing context value in M3UA message does not match with the stored one No matching configured routing key was found for the routing key found in REGREQ message. An unsupported parameter was found inside the routing key parameter in REGREQ message. Registration status in REGRSP is not 0 The local routing key identifier in REGRSP differs from that one that was sent in REGREQ There is no space for the new ASP in SGWFIL file There is no space for the new ASP in S3WORK file A mandatory parameter is missing in M3UA message A M3UA message is received that is not in accordance with the role specified in the association set, shown by ZOYI MML command, such as, the receiving of ASPUP, ASPAC, REGREQ at the ASP even if only the SG is prepared to receive them. A communication up notification was received at the server side with unconfigured IP address or the unit from which the communication up was received is not the configured unit shown by ZOYI MML command ASPAC (ASP Active) message was received for the ASP in wrong

0D

0E

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0F

state, i.e., for ASP the state of which is not inactive. The outbound stream count in the communication up notification is less than was ordered in the associate primitive

message class of M3UA message. Possible values are: 03 04 09 ASP State Maintenance (ASPSM) messages ASP Traffic Maintenance (ASPTM) Messages Routing Key Management (RKM) Messages

message type of M3UA message. Possible values are dependent on the preceding supplementary information field: When the 2nd supplementary information field is 03, the possible values are: 01 04 ASP Up (ASPUP) ASP Up Acknowledgement (ASPUP ACK)

When 2nd supplementary information field is 04, the possible values are: 01 03 ASP Active (ASPAC) ASP Active Acknowledgement (ASPAC ACK)

When 2nd supplementary information field is 09, the possible values are: 01 02 4 5 Registration Request (REG REG) Registration Response (REG RSP)

association set to which the ASP belongs, 0FFFF if not known when an inconsistent parameter value is included in the M3UA message, this supplementary information field shows that inconsistent parameter value. The parameter, which has the inconsistent value is deduced from the value of the 1st supplementary information field: 01 means m3ua version, 02 means m3ua draft version, 03 means traffic handling mode, 04 means routing context. Value 0FFFFFFFF means that this field is not applicable for the alarm. the value of the parameter, with which the preceding information field is inconsistent. In practice this field shows the value that is configured and shown also by the ZOYI MML command. Value 0FFFFFFFF means that this field is not applicable for the alarm. the parameter tag of the missing parameter. Possible values are:

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06 0207 020A 020B 0200 0208 0212 0FFFF

Routing Context Routing Key Local_Routing Key Identifier Destination Point Code Network Appearance Registration Result Registration Status There is no missing parameter, i.e., the field is not applicable with the alarm

the identifier that unambiguously identifies the ASP, the value shows the SGWFIL record number. Instructions

If the value of the 1st supplementary information field is 01: The peer M3UA is using M3UA RFC version that is newer than supported. Check whether it is possible to configure the peer M3UA to use the supported version. The version that the peer M3UA is using is specified by the 5th supplementary information field. The version that is supported is specified by the 6th supplementary information field. If the value of the 1st supplementary information field is 02: The peer M3UA is using M3UA draft version, which is different than the one configured at this network element in the association set specified in the 4th supplementary information field. The configured M3UA draft version is also specified in the 6th supplementary information field, possible values are 07 or 09. The M3UA draft version that the peer M3UA is using is specified in the 5th supplementary information field. The M3UA message, in which the M3UA draft version was found is specified in the 2nd and 3rd supplementary fields. If the configured M3UA draft version needs to be modified in this network element, use ZOYM MML command and give the association set and the M3UA draft version as the parameters. If the value of the 1st supplementary information field is 03: The traffic handling mode value that is included in the M3UA message is different from the one that is configured in the association set specified in the 4th supplementary information field. The configured traffic handling mode value is also specified in the 6th supplementary information field. The value of the traffic handling mode included in the M3UA message is specified by the 5th supplementary information field. The M3UA message, in which the traffic handling mode was included is specified in the 2nd and 3rd supplementary fields. Check which traffic-handling mode is correct and change the configuration at either this network element or at the peer M3UA. If the value needs to be modified at

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this network element, use the ZOYM MML command and give the association set and the correct traffic handling mode as the parameters. If the value of the 1st supplementary information field is 04: The routing context value that is included in the M3UA message differs from the one stored at this network element and was determined automatically by this network element during the routing key registration, i.e., when handling the REGREQ message. It is also possible that there is no routing context value stored in this network element, which means that the routing key registration was not done. The routing context value stored at this network element is specified in the 6th supplementary information field. The value of the routing context included in the M3UA message is specified in the 5th supplementary information field. The M3UA message, in which the routing context was included is specified in the 2nd and 3rd supplementary fields. Try to find out why the peer M3UA does not use the correct routing context value, or if the routing context is not stored at this network element (the 6th supplementary information field is 0FFFFFFFF)and if it is possible to configure the peer M3UA so that the routing context parameter is not used in the message. If that peer M3UA is operating in the Nokia Siemens Networks network element, fill in a Problem Report and send it to your local Nokia Siemens Networks representative. In the problem report include this alarm And printouts of following MML commands ("CM,0" in the following commands refer to active central memory): 1) ZOYI::A; 2) ZDFD:CM,0:A79,,N,; 3) ZDFD:CM,0:AF3,,N,; If the value of the 1st supplementary information field is 05: No matching configured routing key was found for the routing key found in REGREQ message. The routing key here refers to the network appearance and the destination point code (DPC). The network appearance value included in REGREQ message is specified in the 5th supplementary information field and the DPC included in REGREQ message is specified in the 6th supplementary information field. Check that the network appearance value is correct in the association set where the ASP is about to be added by the routing key registration procedure. If the value needs to be modified at this network element, use ZOYM MML command and give the association set and the correct network appearance value as the parameters. If the network appearance value is correct, check that the M3UA based link set is configured to the right signalling point at this network element. If not you have to delete the signalling link set and route set and then recreate them so that the signalling point code is correct.

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If the value of the 1st supplementary information field is 06: The peer M3UA is using an unsupported parameter inside the routing key parameter of REGREQ message. Only network appearance and destination point code are supported parameters inside a routing key. The unsupported parameter tag inside the routing key parameter is specified in the 5th supplementary information field and the value of that unsupported parameter in the 6th supplementary information field. Check whether it is possible to configure the peer M3UA to use only network appearance and DPC as a routing key. If not do not use routing key registration at both ends if possible, and at this network element modify the registration_request parameter to value "NO" in the association set, in which the ASP is about to be added by the routing key registration procedure as follows: 1) Change the state of the corresponding M3UA based link to UA-INU, with ZNLC MML command. 2) Change the registration_request parameter giving the association set and the new value for registration_request parameter as the parameters in ZOYM MML command. 3) Change the state of the corresponding M3UA based link to AV-EX, with ZNLC MML command. If the routing key registration is turned off, you have to add the ASPs in the corresponding association set (the role of the association set is server) by giving the destination IP addresses of the ASPs. If the value of the 1st supplementary information field is 07: The peer M3UA does not answer with success status to the routing key registration request sent by this network element. The status value that is returned by the peer M3UA is specified by the 5th supplementary information field. When the 5th supplementary information field is 03 (invalid network appearance): Check that the network appearance value configured in the association set specified by the 4th supplementary information field is correct. If the value needs to be modified at this network element, use ZOYM MML command and give the association set and the correct network appearance value as the parameters to the ZOYM MML command. When the 5th supplementary information field is 02 (invalid DPC) or 04 (invalid routing key): Check whether the peer M3UA supports network appearance and DPC as a routing key. If so check that the network appearance value configured in the association set specified by the 4th supplementary information field is correct. If the value needs to be modified at this network element, use ZOYM MML

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command and give the association set and the correct network appearance value as the parameters to the ZOYM MML command. If the peer M3UA does not currently support network appearance and DPC as a routing key, check whether it is possible to configure the peer M3UA as such. If not, do not use routing key registration at both ends if possible, and at this network element modify the registration_request parameter to value "NO", as follows: 1) Change the state of the corresponding M3UA based link to UA-INU, with ZNLC MML command. 2) Change the registration_request parameter giving the

association set specified in the 4th supplementary information field and the new value for registration_request parameter as the parameters in ZOYM MML command. 3) Change the state of the corresponding M3UA based link to AV-EX, with ZNLC MML command. When the 5th supplementary information field is 01 (error-unknown), 05 (permission denied), 06 (cannot support unique routing), 07 (routing key not currently provisioned), 08 (insufficient resources): Do not use routing key registration at both ends if possible, and at this network element modify the registration_request parameter to value "NO", as follows: 1) Change the state of the corresponding M3UA based link to UA-INU, with ZNLC MML command. 2) Change the registration_request parameter giving the association set specified in the 4th supplementary information field and the new value for registration_request parameter as the parameters in ZOYM MML command. 3) Change the state of the corresponding M3UA based link to AV-EX, with ZNLC MML command. When the 5th supplementary information field is 09 (unsupported RK parameter field): Check whether the peer M3UA supports network appearance and DPC as a routing key. If the peer M3UA does not currently support network appearance and DPC as a routing key, check if it is possible to configure the peer M3UA such.

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If not, do not use routing key registration at both ends if possible, and in this network element modify the registration_request parameter to value "NO", as follows: 1) Change the state of the corresponding M3UA based link to UA-INU, with ZNLC MML command. 2) Change the registration_request parameter giving the association set specified in the 4th supplementary information field and the new value for registration_request parameter as the parameters in ZOYM MML command. 3) Change the state of the corresponding M3UA based link to AV-EX, with ZNLC MML command. When the 5th supplementary information field is 0A (unsupported/ invalid Traffic handling mode): Check that the value of the traffic handling mode configured at this network element in the association set specified by the 4th supplementary information field is correct. If the value needs to be modified at this network element, use the ZOYM MML command and give the association set and the correct traffic handling mode value as the parameters to the ZOYM MML command. If the value of the 1st supplementary information field is 08: The local routing key identifier value in the received REGRSP was not the same as it was in the REGREQ sent by this network element (REGRSP is a response message to REGREQ message). The local RK-identifier value that was included in the REGREQ is specified by the 5th supplementary information field and the local RK-identifier value that was included in the REGRSP is specified by the 6th supplementary information field. Try to find out why the peer M3UA does not answer with the correct local RK-identifier value in the REGRSP. If the peer M3UA is operating in the Nokia Siemens Networks network element, fill in a Problem Report and send it to your local Nokia Siemens Networks representative. In the problem report include this alarm and printouts of following MML commands ("CM,0" in the following commands refers to active central memory): 1) ZOYI::A; 2) ZDFD:CM,0:A79,,N,; 3) ZDFD:CM,0:AF3,,N,; If the value of the 1st supplementary information field is 09 or 0A: Fill in a Problem Report and send it to your local Nokia Siemens Networks representative. In the problem report include this alarm and printouts of following MML commands ("CM,0" in the following commands refer to active central memory): 1) ZOYI::A; 2) ZDFD:CM,0:A79,,N,;

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3) ZDFD:CM,0:AF3,,N,; If the value of the 1st supplementary information field is 0B: A mandatory parameter is missing in a M3UA message. The parameter tag of the missing parameter is specified in the 7th supplementary information field. Try to find out why the peer M3UA does not use that parameter in the M3UA message specified in the 2nd and 3rd supplementary information field. If the peer M3UA is operating in the Nokia Siemens Networks network element, fill in the Problem Report from this network element and send it to your local Nokia Siemens Networks representative. In the problem report include this alarm and printouts of following MML commands ("CM,0" in the following commands refer to active central memory): 1) ZOYI::A; 2) ZDFD:CM,0:A79,,N,; 3) ZDFD:CM,0:AF3,,N,; If the value of the 1st supplementary information field is 0C: Check whether the role specified in the 4th supplementary information field is correct. If not, you have to change the role as follows: 1) Change the state of the corresponding M3UA based link to UA-INU, with ZNLC MML command. 2) Change the role parameter giving the association set specified in the 4th supplementary information field and the new value for the role parameter as the parameters in ZOYM MML command. 3) Change the state of the corresponding M3UA based link to AV-EX, with the ZNLC MML command. If the value of the 1st supplementary information field is 0D: The 5th supplementary information field shows the log reference. The 6th supplementary information field shows the unit, from which the communication up was received. At the same time as the alarm two logs are written: first with the same log reference as in the alarm, second with the IP address that was not configured. In the second log the first byte shows the IP address version, 0 means IPv4 and 1 means IPv6. Check whether the IP address written to the log should be configured to some association set, which has the role of server. If so, add the IP address to the desired association set with ZOYA MML command. If the value of the 1st supplementary information field is 0E: The reason for the alarm may be that the "registration request" parameter has value YES even if it should have value NO. Change the value of the parameter to NO, as follows: 1) Change the state of the corresponding M3UA based link to UA-INU, with the ZNLC MML command. 2) Change the registration_request parameter giving the association

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set specified in the 4th supplementary information field and the new value = NO for registration_request parameter as the parameters in ZOYM MML command. 3) Change the state of the corresponding M3UA based link to AV-EX, with the ZNLC MML command. If the value of the 1st supplementary information field is 0F: SCTP could not establish the association with the configured amount of outbound streams. The amount of streams is configured in the association set basis. Use ZOYI::A; command to see the configured amount of streams that is further specified as the sum of parameters "first data stream number" and "data stream count". This SCTP user adjusted to use the lower amount of outbound streams that was returned in the communication up notification. The amount of SCTP streams that are returned in the communication up notification are shown in the 5th supplementary information field. The amount of configured streams is shown in the 6th supplementary information field. Cancelling No cancelling.

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1280 INTERNAL COMMUNICATION CHANNEL FAILURE

100 1280 INTERNAL COMMUNICATION CHANNEL FAILURE


Meaning A failure has been detected in the communication between the preprocessors of the system, or between a preprocessor unit and its host computer. The failure hampers communication. Supplementary information fields 1 type of the preprocessor unit generating the alarm or suspected faulty. See instructions on Diagnostics and Testing 2 index of the unit generating the alarm or suspected faulty; if .. the index is not known channel identifier within the unit: SBCN: VXCN: RSCN: FFFF 0000 FFFF 0000 FFFF 1...7 8 9 FFFF 0 FFFF 0 FFFF FFFF 1...4 0 host computer RSCN (SUB 0) host computer RSCN (SUB 0) host computer index of SBCN unit (SUB 1-7) CLxTG-0 (CLSS) or CLET-0 (CLES) CLxTG-1 (CLSS) or CLET-1 (CLES) host computer or RSCN CLxTG RSCN CLET host computer host computer index of ET2x HWAT

CLxTG: CLET: ATMX: TRCO: HWAT 4

type of the failure: 01 02 03 04 05 06 07 FF connection establishment failed connection re-establishment message queue overflow CRC or some other error ratio limit of the frame level has been exceeded protocol error loop test failed error ratio limit of the time supervision has been exceeded other failure

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1280 INTERNAL COMMUNICATION CHANNEL FAILURE

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Instructions If the connection establishment fails, check the wirings to the serial communication of the unit (clock system, serial communication bus) and the functioning of the unit of the connection's remote end. A successful re-establishment of the connection is notified after a temporary disturbance. Some messages of the applications may have disappeared, in which case the operations related to the unit should be observed. The overflow of the unit's message queue is caused either by the inability of the data transmission connection to transmit messages at a speed corresponding to the speed of message requestes (an overload situation in the remote end or disturbances in the data transmission connection) or by an internal overload in the unit. The consequences are the same as in the re-establishment of the connection. If the failure type is "protocol error", check especially the wirings or strappings indicating the unit index of the units, as well as the PCM cabling and possible transmission equipment, including the ET. If the loop test has failed, you have to check and possibly replace the plug-in unit that caused the alarm. The clock system, i.e. the clock units or the cabling, may also be faulty. Cancelling No cancelling.

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1282 ASSOCIATION PARAMETER FAILURE

101 1282 ASSOCIATION PARAMETER FAILURE


Meaning Parameter setting has failed concerning Signalling System No. 7 (SS7) signalling over Internet Protocol (IP). The MTP3 User Adaptation Layer (M3UA) protocol has failed in setting at least one of the Stream Control Transmission Protocol (SCTP) parameters in the context of the SCTP association establishment. This means that the value(s) of the SCTP association parameter(s) do not change and so the value(s) of the parameter(s) are not necessarily the values that the user has configured. When the parameter setting fails, SCTP operates with the old value of the parameter. Supplementary information fields 1 SCTP Payload Protocol Identifier 1 - IUA RFC3057 2 - M2UA RFC3331 3 - M3UA RFC3332 4 - SUA RFC2960 5 - M2PA RFC2960 6 - V5UA RFC2960 7 - H.248 H.248 8 - BICC/Q.2150.3 Q.1902.1/Q.2150.3 9 - TALI RFC3094 10 - DUA <draft-ietf-sigtran-dua-03.txt> Ong 11 - ASAP <draft-ietf-rserpool-asap-03.txt> Ong 12 - ENRP <draft-ietf-rserpool-enrp-03.txt> Ong 13 - H.323 H.323 14-Q.IPC/Q.2150.3 Q.2631.1/Q.2150.3 IUA: association number M3UA: association set, to which the association belongs 3 IUA: Not applicable M3UA: index of the association inside the association set. The value is between 0-31 4 5 identifier of the SCTP association within the computer unit number of the socket corresponding the association

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status of the socket option setting corresponding the parameters. Value of the field is one of the following values or a combination (sum) of some of the following values. 0001 SCTP Retransmission Timeout parameter setting failed. Corresponding parameter names are RTI.INIT, RTO.MIN and RTO.MAX. 0002 SCTP Peer Address parameter setting failed. Corresponding parameter names are HB.INTERVAL and PATH.MAX.RETRANS. 0004 SCTP Association parameter setting failed. Corresponding parameter name is ASSOCIATION.MAX.RETRANS. 0008 SCTP Checksum algorithm selection parameter setting failed. 0010 SCTP Bundling parameter setting failed. 0020 SCTP SACK parameter setting failed. Instructions

Fill in a Problem Report and send it to your local Nokia Siemens Networks representative. Enclose the printout outputs with the MML commands ZOYI::A; and ZOYO; in the failure report. The ZOYI command shows the information of the SCTP associations and ZOYO shows the SCTP association parameter values. Enclose also the log writings of the S3ZOCK program block in the computer log of the signalling unit identified in the first two fields. Computer log writings can be obtained with service terminal commands ZGD and ZGS. Cancelling No cancelling

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1293 SCCP GT SCREENING APPLIED

102 1293 SCCP GT SCREENING APPLIED


Meaning SCCP has detected at the signalling transfer point a signalling message for which this alarm must be set. Additionally, also the transit of the signalling message is to be prevented. This conclusion is based on the calling and the called global titles included in the message. If the transit message is destroyed, it may cause disturbance in the function of the user parts of the signalling point that sent the message. Usage restrictions for transit messages are usually set on exchanges that function on another operator's interface. Supplementary information fields 1 type of access right violation of the STP function (cause code) 01 the source point behind the calling GTT result should not send signalling messages with the called GT, the translation of which leads to the called GTT result in question (the message has been transmitted) the source point behind the calling GTT result is not allowed to send signalling messages with the called GT, the translation of which leads to the called GTT result in question (the message has been destroyed or sent back)

02

signalling network of the adjacent point from which the processed signalling message was received. Signalling network can get the following values: 00 04 08 0C international network 0, IN0 international network 1, IN1 national network 0, NA0 national network 1, NA1

point code value of the adjacent point from which the processed signalling message was received. This and the 2nd supplementary information field together indicate the signalling point from which the message was received, that is, the linkset from which the message was received. the calling GTT result into which the analysis of the calling GT has led. The calling GTT result and the calling GT analysis that lead to that result can be checked with the MML commands ZODL and ZODJ respectively. the called GTT result into which the analysis of the called GT has led. The called GTT result and the called GT analysis that lead to that result can be checked with the MML commands ZNAI and ZNBI

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respectively. 6 the global title standard and the global title indicator used in the calling global title of the SCCP message. The standard is encoded with the most meaningful bits 5-8 in the following manner: 01 02 ITU-T ANSI

The global title indicator is encoded with the least meaningful bits 1-4. The global title indicator is interpreted in the following manner when the value in the most meaningful bits 5-8 is 01 (ITU-T): 01 global title contains only the nature of address indicator 02 global title contains only the translation type 03 global title contains the translation type, the numbering plan, and the encoding scheme 04 global title contains the translation type, the numbering plan, the encoding scheme, and the nature of address indicator 05-15 global title does not contain the translation type, the numbering plan, the encoding scheme or the nature of address indicator. These global title indicator values have not been defined in the ITU-T recommendations The global title indicator is interpreted in the following manner when the value in the most meaningful bits 5-8 is 02 (ANSI): 01 global title contains the translation type, the numbering plan and the encoding scheme 02 global title contains only the translation type 03-15 global title does not contain the translation type, the numbering plan, the encoding scheme or the nature of address indicator. These global title indicator values have not been defined in the ANSI recommendations 7 translation type from the global title included in the calling party address of the processed SCCP message. The translation type values 0 and FF are interpreted in the following manner when the value in the least significant bits 1-4 in the sixth supplementary field is 01 (ITU-T): 00 FF translation type not in use global title does not include translation type

For the case the standard is ANSI and the global title indicator is 02, there are values defined for the translation type in the

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national specification ANSI T1.112-1992. These values of the translation type can be analysed in the normal way, but they do not cause special procedures in the system 8 numbering plan and the four least meaningful bits of the nature of address indicator from the global title included in the calling party address of the processed SCCP message. The numbering plan is encoded with the most meaningful bits 5-8 in the following manner: 0000 0001 0010 0011 0100 0101 0110 0111 1000 : 1110 1111 unknown ISDN/telephone network numbering plan (E.164,E.163) reserved for future use data network numbering plan (X.121) telex network numbering plan (F.69) ship telephone network numbering plan (E.210,E.211) mobile telephone network numbering plan (E.212) ISDN/mobile telephone network numbering plan (E.214) reserved for future use reserved for future use numbering plan not included in global title

The four least meaningful bits of the nature of address indicator is encoded with the least meaningful bits 1-4 in the following manner: 0001 0010 0011 0100 0101 : 1110 1111 subscriber number reserved for national use national meaningful number international number reserved for future use reserved for future use nature of address indicator not included in global title

9-11 address information from the global title included in the calling party address of the processed SCCP message so that, for example, the number 12345 is encoded 12 34 5F. If the address information includes more than 6 digits, the address information includes the first 6 digits. Instructions SCCP global title screening information says that messages with the calling global title and the called global title combination in question should not be transmitted. The analysis of the calling global title leads

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to the calling GTT result as mentioned in the Supplementary information field 4. The analysis of the called global title leads to the called GTT result as mentioned in the Supplementary information field 5. If the value of the Supplementary information field 1 (cause code) was 1, the message was transmitted. If the value of the Supplementary information field 1 (cause code) was 2, the message has been destroyed or sent back. Check if this restriction is justified and remove the blocking with the MML command ODN if necessary. Otherwise the operator who owns the signalling point from which the message has been originated, or alternatively the operator who owns the adjacent signalling point from which the message was received, should be notified about an access right violation. For tracing the operator of the originating signalling point, the information supplied in the Supplementary information fields 2, 3, 4, 6, 7, 8 and 9 could be used: the Supplementary information fields 2 and 3 show the adjacent point from which the message was received; the Supplementary information fields 6, 7, 8 and 9 can be used to get the calling global title from which the message was originated. The Supplementary information field 4 (calling GTT result) can also be used to find out the calling GT via calling GT analysis data, so that the calling GT analysis is sought using the MML command ZODJ, which leads to that calling GTT result record. Cancelling No cancelling.

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1300 SUPERVISION CONNECTION TO UNIT LOST

103 1300 SUPERVISION CONNECTION TO UNIT LOST


Meaning The unit has not responded in the allotted time to a supervision message sent by the supervisory unit. The supervisor has lost the connection to the unit and waits if the unit has restarted or failed. Recovery actions have been started at once and after a short period there will be another alarm, which tells the reason for the recovery: 1001 UNIT RESTARTED or 1010 NO RESPONSE TO UNIT SUPERVISION MESSAGE Supplementary information fields

Instructions The alarm requires no actions. The alarm does not have the supporting rule because the recovery actions have been started and activated by the supervisor. Cancelling No cancelling.

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1301 PCU DIGITAL SIGNAL PROCESSOR RESTART

Disturbance Printouts (1000-1999)

104 1301 PCU DIGITAL SIGNAL PROCESSOR RESTART


Meaning The PCU digital signal processor (DSP) has not answered to a supervision message sent from the PCU Power Quicc processor, or the DSP has reported that a critical process running on it has died. Due to the failure, the signal processor and the data channels handled by it are temporarily out of use. The PCU Power Quicc processor tries to reload and restart the DSP. Supplementary information fields 1 slot position number of the plug-in unit in the cartridge. 0xFF means that the slot position number is not available plug-in unit index of the plug-in unit in the cartridge number of the restarted DSP (0...7) 01 Periodic Supervision of DSP failed. The PQ2 does not get an answer to a periodic request sent to the DSP for a preconfigured maximum number of times_ 02 Failure reported by DSP itself. The Component Manager of the DSP has reported that a critical process running on the DSP has died_ Instructions The alarm requires no actions. Cancelling Do not cancel the alarm. The system cancels the alarm automatically when the fault has been corrected.

2 3 4

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1302 PAGING OVERLOAD

105 1302 PAGING OVERLOAD


Meaning The BSC sends an overload message to the MSC in overload situations inside the BSC. At the arrival of this message, the MSC will decrease the amount of paging by a certain percentage. This will help the BSC to cope with the unusually high amount of paging messages.

The BSC sets the alarm when a predefined threshold of discarded paging messages has been exceeded. Supplementary information fields 1 the count of Overload message that BSC has been sent to MSC in overload situations the count of rejected ps-paging messages (gb-interface) inside the BCSU the count of rejected cs-paging messages (gb-interface) inside the BCSU the count of rejected paging messages (A-interface) inside the BCSU Instructions The alarm requires no actions. The alarm informs which BCSU unit has overload. Cancelling Do not cancel the alarm. The system cancels the alarm automatically when the fault has been corrected.

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1339 ACTIVE FRAMER UNIT FAILURE

Disturbance Printouts (1000-1999)

106 1339 ACTIVE FRAMER UNIT FAILURE


Meaning The system has detected a failure in the active framer STM-1/OC-3 interface unit. The failure was detected in the counterpart unit either by the switchover logic circuit or because of consecutive failures in the active framer unit supervision. The counterpart unit has taken the role of the active framer unit and recovery actions have been started for the failed unit. Supplementary information fields 1 00 01 02 unknown reason failure is detected by means of heartbeating failure is detected by switchover logic circuit Instructions The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. The automatic recovery starts a fault diagnosis program which gives a diagnosis report indicating the possible hardware fault. If necessary, replace the defective plug-in unit. If the automatic recovery and fault diagnosis was not started after the alarm occurred, or if the automatic fault diagnosis did not find any hardware faults, do the following: 1. Use the MML command UDU to run a fault diagnosis for the object unit of the alarm in order to find possible hardware faults. If necessary, replace the defective plug-in unit. 2. Use the service terminal command clog to check in the error log of the Chorus plug-in unit that no major software defects have occurred in the functional unit. 3. If you find defects in the functioning of the software, fill in a Failure Report and send it to your local Nokia Siemens Networks representative. Attach the contents of the Chorus computer log to the Failure Report. 4. If you could not find any defects in the plug-in unit and restarting the functional unit did not solve the problem, contact your local Nokia Siemens Networks representative. Cancelling Do not cancel the alarm. The system cancels the alarm automatically when the fault has been corrected.

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1339 ACTIVE FRAMER UNIT FAILURE

The system supervises the object unit of the alarm and cancels the alarm automatically also if the defective hardware block passes two consecutive tests.

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1340 HOTLINK FAILURE

Disturbance Printouts (1000-1999)

107 1340 HOTLINK FAILURE


Meaning Plug-in unit HOTLink cable or transmission fault detected. Supplementary information fields 1 type of the plug-in unit causing the alarm FFFF means that the plug-in unit type cannot be given 2 index of the plug-in unit causing the alarm FFFF means that the plug-in unit index cannot be given 3 4 index of the HOTLink interface the exact error code of the HOTLink test. Possible reasons are: 0040 0080 0100 HOTLink sfp module unplugged HOTLink fault HOTLink CRC transmission fault Instructions Change the faulty HOTLink cable indicated in the additional information of the alarm. The traffic is automatically changed from faulty HOTLink cable to existing redundant HOTLink by the system. Cancelling No cancelling

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1347 CS PAGING COORDINATION ACTIVATION/DEACTIVATION FAILED

108 1347 CS PAGING COORDINATION ACTIVATION/DEACTIVATION FAILED


Meaning Activation or deactivation of the feature paging coordination in BSC has failed. Supplementary information fields 1 error type: The reason why activation/deactivation has failed 13028 NO SYSTEM INFORMATION ACKNOWLEDGEMENT MESSAGES RECEIVED FROM LAYER 2 14269 ILLEGAL BTS CONFIGURATION 14270 NOT ALL MANDATORY SYSTEM INFORMATION MESSAGES ARE RECEIVED BY TRX 14277 ILLEGAL INITIALIZATION VALUE FOR CCCH_CONF IN SYTEM INFORMATION MESSAGE TYPE 3 14282 ILLEGAL INITIALIZATION VALUE FOR DRX_TIMER_MAX FIELD IN SYSTEM INFORMATION TYPE 13 14283 ILLEGAL INITIALIZATION VALUE FOR ACC_BURST_TYPE IN SYSTEM INFORMATION TYPE 13 14284 THE VALUE OF BS_AG_BLKS_RES CANNOT BE CHANGED 14285 THE VALUE OF BS_PA_MFRMS CANNOT BE CHANGED 14286 THE VALUE OF CCCH_CONF CANNOT BE CHANGED AT RUNTIME 14287 SI13_PBCCH_LOCATION CANNOT BE CHANGED IN SYSTEM INFORMATION TYPE 3 AND 4 14288 BCCH-EXT CANNOT BE CREATED 14289 BCCH-EXT CANNOT BE RELEASED 14290 THE VALUE OF DRX_TIMER_MAX CANNOT BE CHANGED 14291 THE VALUE ACC_BURST_TYPE CANNOT BE CHANGED 14396 NO SI_END_ACK/NACK MESSAGE FROM TRX 16116 OPTIONAL FEATURE OF CONNECTSITE IS NOT ALLOWED BY BTS Instructions The alarm informs which BCSU unit paging coordination feature activation/deactivation has failed. Activation/deactivation of the paging

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1347 CS PAGING COORDINATION ACTIVATION/DEACTIVATION FAILED

Disturbance Printouts (1000-1999)

coordination feature should be tried again by modifying NMO parameter or the state of the licence. Cancelling Do not cancel the alarm. The alarm is cancelled automatically by the system.

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1400 AFS RESTARTED

109 1400 AFS RESTARTED


Meaning An internal restart has occurred in the AFS plug-in unit. Supplementary information fields 1 2 type of AFS plug-in unit index of AFS plug-in unit Instructions The alarm requires no actions. Cancelling No cancelling.

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1423 NO RESPONSE FROM MAIN CLOCK

Disturbance Printouts (1000-1999)

110 1423 NO RESPONSE FROM MAIN CLOCK


Meaning No response is obtained from the active unit maintaining the main clock. Supplementary information fields

Instructions The alarm requires no actions. Cancelling No cancelling.

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1425 OVERFLOW IN ALARM BUFFERING

111 1425 OVERFLOW IN ALARM BUFFERING


Meaning The alarm system has received more alarm output tasks than it is able to buffer for outputting or for sending to the Q3 core system. However, the alarms that are not output or sent to the Q3 core system are saved normally in the alarm system log file (ALHIST), from which they can be output with an MML command. The alarm is set after all buffered alarm output tasks have been processed and sent forward from the alarm system after a buffer overflow. Supplementary information fields 1 0 buffer used for buffering the alarms to be output has overflown buffer used for buffering the alarms to be formatted for sending to the Q3 core system has overflown

number of alarms not output or sent to the Q3 core system Instructions

The alarm requires no actions. Cancelling No cancelling.

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1431 MMI SYSTEM OVERLOAD

Disturbance Printouts (1000-1999)

112 1431 MMI SYSTEM OVERLOAD


Meaning The MMI system is overloaded. Supplementary information fields

Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1432 DISTURBANCE IN COMMAND CALENDAR

113 1432 DISTURBANCE IN COMMAND CALENDAR


Meaning A temporary disturbance has been detected in the command calendar operation. The command calendar interrupts the execution of the calendar task that was being executed and blocks the task. An exception is made with those command files that are supposed to be executed more than once and of which execution is not interrupted although some of the commands in the file fail (marked as NOINT in the CFTYPE column of the execution printout of the MML command ICL): these calendar tasks are not blocked. The blocked tasks are not executed before the fault has been corrected and the blocking is removed. If the fault is permanent, then also the alarm 2430, ERROR IN COMMAND CALENDAR, is set. Supplementary information fields 1 error specification MML error: 01 creation of MML session has failed 02 interruption in session error in execution: 03 syntax error 04 semantics error 05 command has failed 06 password check error 07 loading error 08 data transmission error 09 insufficient authority 0A OMU in working state TE or SE 0B contradictory MML program running COFFER error: 0C command not blocked 0D command not deleted 0E either command or control parameters not available 0F command not transferred to execution queue IOMANA error: 10 opening of logical file has failed 11 connection of logical file has failed message exchange error:

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Disturbance Printouts (1000-1999)

12 2

time-out

identifier of the task in the command calendar. This identifier can be seen in the ID column of the execution printout of the MML command ICL and points out the command calendar task which was been executed when the disturbance occurred name of the command file been executed without the extension .CMD index of the command in command file Instructions

You MML the the

can check which calendar task execution has failed from the session log/MML command log (with the MML command IGO), from command calendar queues (with the MML command ICL) or from execution printouts.

For more information, see instructions on MML commands and command calendar. NOTE! If the command calendar has blocked the calendar task, the blocking must be removed in all cases mentioned below after the fault has been corrected: otherwise the task cannot be executed again. You can check whether the calendar task is blocked with the MML command ICL: the blocked commands are marked with the identifier BLC in the QUE column of the output. For example, ICL; outputs data of all tasks. You can remove the blocking with the MML command ICB. For example, ICB:11:UNBLOCK; removes the blocking from the calendar task 11. If the value of the supplementary information field 1 is 01, the calendar task cannot be executed, because: a) all MML sessions are busy. Do the following: 1. Ask a user to close his/her MML session, so that a command calendar can start an MML session. 2. Check if the alarm 2427, MMI SYSTEM FILE ERROR, is set. If the alarm is set, act according to its instructions. 3. If the calendar task is blocked, remove the blocking with the MML command ICB. b) the calendar task has been created by using a username that

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1432 DISTURBANCE IN COMMAND CALENDAR

has been deleted. Do the following: 1. Remove the task from the calendar with the MML command ICD. 2. Add the same task to the calendar again with the MML command ICI. Note that ICD does not delete the command file from the disk, only from the calendar: you can add the same command file to the calendar again, if it is not deleted from the disk. 3. If the calendar task is blocked, remove the blocking with the MML command ICB. If the value of the supplementary information is 02, the MML command has made a memory protection error. Check if the alarm 1078, PROCESS EXCEPTION, is set. If the alarm is set, act according to its instructions. If the value of the supplementary information is 03, the command in the calendar (including the commands of the command files in the calendar) cannot be executed, because its syntactic structure is faulty. Correct the command with the MML command ICM so that it conforms to the syntactic rules of the command. If the value of the supplementary information is 04, the command in the calendar (including the commands of the command files in the calendar) cannot be executed, because its semantic structure is faulty. Correct the command with the MML command ICM so that it conforms to the semantic rules of the command. If the value of the supplementary information is 05, do the following: a) If the execution printouts of the calendar tasks are directed to the printer (you can check with the command IID::COMCAL; where the printout are directed to): 1. Check with the MML command ISI, whether the printer is working. The following command outputs information about the printer LPT-0: ZISI::LPT,0; 2. If the printer does not work, correct the fault (eg. add paper). 3. Remove the blocking from the command with the MML command ICB. RECOMMENDATION: Direct the printouts also to the BBU-0, if you want that the command calendar is working even when the printer

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1432 DISTURBANCE IN COMMAND CALENDAR

Disturbance Printouts (1000-1999)

is not working. Direct the printouts through the semipermanent logical file (see the instructions given on the supplementary information value 10 at the end of the description). b) If the execution outputs are directed to the disk file (you can check with the command IID::COMCAL; where the printouts are directed to): 1. Check with the MML command ISI that the disk is not damaged. The following command outputs information about the disk: ZISI::WDU; 2. If the disk is damaged, change the disk. 3. If the disk is not damaged, check with the MML command IWX, if there is space in the file for the printouts. The following command outputs data from the file CCALENDAR, whose name ends with LOG. ZIWX::WS::MMDIRE:CCALENDAR,LOG; If there is no space in the file, direct the printouts to another file. It is recommended that the printouts are directed to a ring file. 4. If the calendar task is blocked, remove the blocking with the MML command ICB. RECOMMENDATION: Direct the printouts also to the BBU-0, if you want that the command calendar is working even when the printer is not. Direct the printouts through the semipermanent logical file (see the instructions given on the supplementary information value 10 at the end of the description). c) If the calendar task is a command file: 1. Check with the MML command IDL that the command file is not faulty. If the file is faulty, an error message is output. 2. If the file is faulty , edit it with the MML command IEE. Check eg. that the file structure is correct (the commands are one below the another in the right order and comments are within the comment characters). 3. If the calendar task is blocked, remove the blocking with the MML command ICB.

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1432 DISTURBANCE IN COMMAND CALENDAR

d) If the alarm 2427, MMI SYSTEM FILE ERROR, is also set, act according to its instructions. If the value of the supplementary information is 06, there has been a password check error. Fill in a Problem report and send it to your local Nokia Siemens Networks representative. If the value of the supplementary information is 07, loading the MML program that executes the command to memory has failed. Do the following: 1. Check whether the alarm 2427 is set. If 2427 is set, act according to its instructions. 2. If the calendar task has been blocked, remove the blocking with the MML command ICB. If the value of the supplementary information is 08, there has been a data transmission error. Fill in a Problem report and send it to your local Nokia Siemens Networks representative. If the value of the supplementary information field is 09, the calendar task cannot be executed, because: a) the command calendar has no authority to execute the command or because the user who has added the command into the command calendar has no authority to execute the command. 1. If you want to execute the task from the command calendar, you can change, with the MML command IAA, either the command calendar authorities or the authorities of that user who has added the task into the command calendar. You can use the command IAA only if you have the authority to use it. 2. If the task is blocked, remove the blocking with the MML command ICB. b) you cannot execute the command from the command calendar. These commands include the interactive commands, that is, those commands that output questions which the user needs to answer before the command can be executed. For example, ICI is an interactive command. Those commands that require the user only to confirm the execution of the command (Y/N) can be executed from the command calendar. Execute the command normally without using the command calendar. If the value of the supplementary information is 0A, the calendar task cannot be executed because the OMU is at state TE or SE and an attempt has been made to execute an MML command that must not be executed at TE and SE states. Do the following:

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1432 DISTURBANCE IN COMMAND CALENDAR

Disturbance Printouts (1000-1999)

1. Change the state of the OMU into WO with the MML command USC. 2. If the calendar task has been blocked, remove the blocking with the MML command ICB. If the value of the supplementary information is 0B, the calendar task cannot be executed because at the same time that the command calendar is executing a specific command, another user is using some command that must not be used at the same time with the command in question. If, for example, another user is executing the command USU, the command calendar cannot at the same time execute the commands of the command group WR. If the command task has been blocked, remove the blocking with the MML command ICB. If the value of the supplementary information is 0C, 0D, 0E, 0F, act according to the instructions of the alarm 2430, ERROR IN COMMAND CALENDAR. If the value of the supplementary information is 10, the logical file COMCAL needed in the execution of the calendar tasks has not been created. 1. Check with the MML command IID, whether the logical file COMCAL has been created: ZIID::COMCAL; 2. If the logical file COMCAL has not been created, create it and connect the printer that you want to it. It is recommended that the printer LPT-0 and BBU-0 are connected to the COMCAL: in this case, the execution printouts of the calendar tasks are output to the printer and the BBU-0 ensures the functioning of the command calendar even when the printer is not functioning. Do the following: a) Create a logical file COMCAL and connect a printer LPT-0 with the MML command IIF: ZIIF::COMCAL,S:DEV=LPT-0 b) Connect the BBU-0 to the logical file COMCAL.

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1432 DISTURBANCE IN COMMAND CALENDAR

First, create the semipermanent logical file and connect it to BBU-0 with the MML command IIF. The following command creates the file BYTEBASKET: ZIIF::BYTEBASKET,S:DEV=BBU-0; Then add the semipermanent logical file you have created as one of the targets of the COMCAL with the MML command IIS: ZIIS::COMCAL::LF=BYTEBASKET; 3. Find out why the logical file COMCAL has not been created. Check whether the COMCAL is in the PLFILEG2 file. The PLFILEG2 file is in the LFILES directory. Output the contents of the file in the following way: a) Define the directory where you output a file from with the MML command IWX: ZIWY:S:UNIT=OMU:PATH=LFILES; b) Output the contents of the file with the MML command IBT: ZIBT:WDU,S,PLFILEG2,IMG; If the COMCAL is not found in the PLFILEG2 file, the software build contains the wrong version of the PLFILEG2 file. Contact the local Nokia Siemens Networks representative. If the COMCAL is in the PLFILEG2 file, there has been an error. Find out the error with the help of alarms and logs. If the value of the supplementary information is 11, the logical file COMCAL needed in the execution of the calendar tasks is reserved for the execution of another calendar task or some user is changing its connections. Wait until the other calendar task is finished or that the connections of the COMCAL have been changed. Cancelling No cancelling.

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1548 MTP CONFUSION MESSAGE RECEIVED

Disturbance Printouts (1000-1999)

114 1548 MTP CONFUSION MESSAGE RECEIVED


Meaning An MTP confusion message has been received in the exchange. The signalling point indicated by the originating point code given in the 3rd supplementary information field has not identified the signalling network management message. The heading code of the signalling network management message is given in the 6th supplementary information field. Supplementary information fields 1 2 3 4 5 6 SIO in MTP confusion message destination point code in MTP CONFUSION message originating point code in MTP CONFUSION message heading code of MTP CONFUSION message implementation level indicator in MTP CONFUSION message confusion_msg_id in MTP CONFUSION message, i.e. a heading code that was not identified Instructions The alarm requires no actions. Cancelling No cancelling.

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1557 EVENT HANDLER CANNOT WORK PROPERLY DUE TO FILE SERVICE FAILURE

115 1557 EVENT HANDLER CANNOT WORK PROPERLY DUE TO FILE SERVICE FAILURE
Meaning Event handler cannot save its own attributes in the disk file or the file services for saving and reading the events have failed. If the file services are not functioning, they prevent or disturb the functioning of the event handler. Supplementary information fields 1 error code You can check its meaning in General Error Messages of System disk file identifier Disk file where attributes cannot be saved. Value zero indicates that the file services for saving and reading the events have failed family identifier Family which fails to provide the requested file service Instructions The alarm requires no actions. Cancelling No cancelling.

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1569 CRITICAL LIMIT IN SECURITY REPORTING REACHED

Disturbance Printouts (1000-1999)

116 1569 CRITICAL LIMIT IN SECURITY REPORTING REACHED


Meaning The critical limit of a security reporting counter has been reached. Supplementary information fields 1 the security reporting counter that has reached its critical limit: 02 04 05 07 08 10 11 12 13 14 15 counter counter counter counter counter counter counter counter counter counter counter for for for for for for for for for for for unauthorised users of service terminal unauthorised users of the network use of network: unauthorised commands unauthorised MML users unauthorised MML commands unsuccessful saves in MML log file unsuccessful MML command checks unsuccessful subscriber identifications unidentified IMSI numbers IMEI IDs on black list unidentified IMEI IDs

Instructions Use the MML command IRO:<report type> to output a detailed security report. Check, against the report, if anything out of the ordinary has occurred, and modify, if necessary, the limit value of the counter in question so that it reflects more accurately what is considered a normal situation. However, if the counter's value was normal, find out why the critical limit was exceeded. Cancelling No cancelling.

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1570 SECURITY LOG ALARM LIMIT REACHED

117 1570 SECURITY LOG ALARM LIMIT REACHED


Meaning The number of events written in the Security Reporting Transaction Data File (LETTER) during a monitoring period has reached the preset alarm limit. Supplementary information fields 1 2 3 4 alarm limit of LETTER as a percentage length of monitoring period in days starting date of monitoring period number of records in LETTER Instructions A certain number (indicated by the alarm limit and given as a percentage of all records) of events have been entered in the file during a monitoring period. A back-up copy of the file should be made, otherwise data will be lost as new records are written over old ones. Cancelling No cancelling.

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1578 CONFUSION IN BSSMAP SIGNALING

Disturbance Printouts (1000-1999)

118 1578 CONFUSION IN BSSMAP SIGNALING


Meaning This alarm is issued if a faulty message or a CONFUSION message is received from the partner exchange. Supplementary information fields 1 layer 3 BSSMAP message type The message type values can be found in 3GPP 48.008, chapter 3.2.2.1 Message Type typical 51H 52H 53H 54H 55H 60H causes of refusing the message: = invalid message contents = information element or field missing = incorrect value = unknown message type = unknown information element = protocol error between the BSC and the MSC

If the direction is 0, that is, if the partner exchange has sent the CONFUSION message, the cause for the refusal can be any of the Cause values defined in 3GPP 48.008 (chapter 3.2.2.5) 3 direction of the message that caused the alarm 0 = self-sent message (the partner exchange has sent the CONFUSION message) 1 = message sent by the partner exchange Instructions The alarm requires no actions. Cancelling No cancelling.

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1580 GLOBAL RESET FAILURE

119 1580 GLOBAL RESET FAILURE


Meaning The BSC cannot send an acknowledgment to the Global reset message. The BSC does not transmit traffic. Supplementary information fields 1 2 signalling point code of the MSC program family found to be faulty. FFFF : program family unknown Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1582 CONNECTION OR RELEASE ERROR

Disturbance Printouts (1000-1999)

120 1582 CONNECTION OR RELEASE ERROR


Meaning The establishment or release of the connection has failed. The call fails or a connection may be left in the marker. Supplementary information fields 1 number of the A interface PCM circuit This is a PCMCON record index 2 3 time slot of the A interface PCM circuit number of the external PCM circuit In combined BSC3i/TCSM3i ET_PCM means Ater PCM between GSW2KB and TR3E/A number of the transcoder PCM circuit time slot of the transcoder PCM circuit number of Abis interface PCM circuit This is a PCMCON record index 7 8 9 10 11 time slot of Abis interface PCM circuit number of external PCM circuit time slot of the external PCM circuit sub-time slot of the external PCM circuit error code 61 : unkown message identification 62 : unused PCM 63 : unused circuit 6A : test word test error 6B : test word swtst status error 6D : connection status error 6E : connection parity error 6F : connection read error 70 : HWILIB function call fails (virtual circuit conversions) 71 : data from HWILIB is erroneous (virtual circuit conversions) failed connection or release 02 : connection failed

4 5 6

12

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1582 CONNECTION OR RELEASE ERROR

05 : release failed 03 : marker does not answer to the connection or release message Instructions Check in the alarm history if there are several alarms concerning a certain A interface or Abis interface circuits. Solve the possible configuration problems on these circuits. You can interrogate the circuit group information with the MML command RCI. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Check if there are other alarms related to this alarm. Follow the instructions given for them. Cancelling Do not cancel the alarm. The system cancels the alarm automatically when the fault has been corrected.

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1583 LAPD MSG DISTRIBUTION PROBLEM

Disturbance Printouts (1000-1999)

121 1583 LAPD MSG DISTRIBUTION PROBLEM


Meaning The PXRECE (Primary Rate Access Receiving Program Block) has received messages from the D-channel, but it has not been able to route the messages forward. The reason for this can be that the message received from the LAPD link is erroneous. The error situation is not a serious one, but if there are several consecutive alarms with the same D-channel system identifier, there may be an error in the PXRECE distribution table or a disturbance in the LAPD link. Supplementary information fields 1 identification of the D-channel system (hexadecimal number) identification of the D-channel system (name) Instructions Use the MML command AHP to check other alarms concerning the same unit for a period of approximately one hour before this alarm occurred. If the other alarms do not indicate a link fault and if there are BCF/TRX links created under the link identification mentioned in this alarm, the fault is in the PXRECE distribution table. To correct the situation, you can perform a switchover in the unit that set the alarm by using the MML command USC. The switchover updates the PXRECE distribution table. Cancelling No cancelling.

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1585 ABNORMAL A INTERFACE CIRCUIT RELEASE

122 1585 ABNORMAL A INTERFACE CIRCUIT RELEASE


Meaning The GSM speech circuit of the A interface is released in an abnormal manner, which causes the call to be cleared from the speech circuit in question. Supplementary information fields 1 number of the PCM circuit this is: - number of the external PCM circuit, if GSW and unsubmultiplexed A interface are used - number of the SMUX PCM, if GSW and submultiplexed A interface are used - PCMCON record index, if GSWB is used 2 3 4 time slot of the PCM circuit in question circuit Identification Code (CIC) PCM circuit part of Circuit Identification Code. This is 65535d , if the environment is T1 (ANSI 1.544 Mbit/s) time slot part of Circuit Identification Code. This is 255d, if the environment is T1 (ANSI 1.544 Mbit/s) number of the external PCM circuit. This is 65535d, if GSW is used in TCSM3i for combined BSC3i/TCSM3i installation ET_PCM means Ater PCM between GSW2KB and TR3E/A time slot of the external PCM circuit. This is 255d, if GSW is used sub-time slot of the external PCM circuit. This is 255d, if GSW is used number of the transcoder PCM circuit. This is 0xFF, if GSW is used time slot of the transcoder PCM circuit. This is 255d, if GSW is used cause of abnormal release:

10

11

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Disturbance Printouts (1000-1999)

1 = abnormal release of SCCP connection 2 = "Reset circuit" message to a circuit in speech state Instructions The alarm requires no actions. Cancelling No cancelling.

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1590 ALARM SYSTEM MESSAGE SENDING BUFFER FULL

123 1590 ALARM SYSTEM MESSAGE SENDING BUFFER FULL


Meaning A buffer that is used to supervise the alarm system's message traffic requiring acknowledgements is full. Such buffers are used for the collection of history data of both the alarm system's distributed and centralised part, as well as for communication between the distributed and centralised parts. The saturation of the buffer that collects history data may cause the loss of some such data. The saturation of the buffer that is used for communication between the two parts (distributed and centralised) may cause an imbalance between the centralised part of the alarm system and the distributed part that is sending. This may lead to the loss of some of the set values and cancellations of the alarms. Supplementary information fields 1 type of buffer 01 communication buffer 02 history buffer family identifier of the sender process identifier of the sender type of the receiver's computer unit See Recovery and Unit Working State Administration. index of the receiver's computer unit family identifier of the receiver process identifier of the receiver Instructions The alarm requires no actions. Cancelling No cancelling.

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1597 I/O DEVICE FOUND FAULTY BY ALARM SYSTEM

Disturbance Printouts (1000-1999)

124 1597 I/O DEVICE FOUND FAULTY BY ALARM SYSTEM


Meaning The alarm system has found, having received several different observations to that effect, that the I/O device is defective. The I/O system has been informed of the fault in the device. Supplementary information fields 1 type of subobject (of the I/O device) suspected faulty FFFF, subobject not specified index of subobject (of the I/O device) suspected faulty FFFF, subobject not specified the alarm manual numbers (in BCD format) of the observations that first supported the fault hypothesis Instructions The alarm requires no actions. Cancelling No cancelling.

3-8

200

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1598 UNIT FOUND FAULTY BY ALARM SYSTEM

125 1598 UNIT FOUND FAULTY BY ALARM SYSTEM


Meaning The alarm system has found, having received several different observations to that effect, that a functional unit (not the I/O device) is defective. The recovery system has been informed of the faulty unit. Supplementary information fields 1 type of subobject (of a functional unit) suspected faulty FFFF, subobject not specified index of subobject (of a functional unit) suspected faulty FFFF, subobject not specified the alarm manual numbers (in BCD format) of the observations that first supported the fault hypothesis Instructions The alarm requires no actions. Cancelling No cancelling.

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1623 ERROR DURING SUPERVISION

Disturbance Printouts (1000-1999)

126 1623 ERROR DURING SUPERVISION


Meaning Unit type supervision has been interrupted because the Subscriber Module Testing Program Block (SBTSTP) or the Time Slot Based Unit Test Program Block (TSUPRO) is constantly reserved, or the Message Transfer and Switching Service Program Block (MTSWIS) cannot seize the unit to be tested, or the Test Line Management Program Block (LTMANA) is unable to reserve the SUB-E minimeter. The supervision of the unit is interrupted because the requested task is incorrect, or because no test result is obtained for the requested test. Supplementary information fields 1 program block: 0060 0064 0065 0067 2 LTMANA_P TSUPRO_P SBTSTP_P MTSWIS_P

error specification: 01 02 unit type supervision is interrupted supervision of single unit is interrupted Instructions

The alarm requires no actions. Cancelling No cancelling.

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1630 RAM FAILURE IN SYNCHRONIZATION UNIT

127 1630 RAM FAILURE IN SYNCHRONIZATION UNIT


Meaning A failure has been detected in the RAM memory of the synchronization unit. Supplementary information fields

Instructions Set the unit into test state. Run the diagnostics and replace the plug-in unit if necessary. Cancelling No cancelling.

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1660 UPDATE NUMBER MISMATCH

Disturbance Printouts (1000-1999)

128 1660 UPDATE NUMBER MISMATCH


Meaning The LOGSAV, a hand of the database management system, has sent the DBSMAN an update, the number of which (update_seq_number) is inconsistent with the DBSMAN's view of what that number should be. One or the other of the processes has failed and may have lost log buffers. The DBSMAN will now no longer receive log buffers from the database in question, and the database will be dumped, i.e. it is copied from RAM to the disk, thus correcting the failure automatically. Supplementary information fields 1 database index (some database applications still need this information, although nowadays the database is usually identified based on the values of the following two supplementary information fields, i.e. database name and database occurrence) database name number of database occurence database location family ID of the program block handling the database Instructions The system corrects the fault automatically. If the disturbance keeps recurring, save the log files of the database unit and the disk updating system unit and the alarms, and contact your local Nokia Siemens Networks representative. Cancelling No cancelling.

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1661 DATABASE MANAGER IN FATAL ERROR STATE

129 1661 DATABASE MANAGER IN FATAL ERROR STATE


Meaning An error occurred in the database management system, and the system has been set to the "fatal error" state. In the "fatal error" state, the management system program block acknowledges supervision messages negatively. As the program block is a critical one, the system resets the database unit. Supplementary information fields 1 database index (some database applications still need this information, although nowadays the database is usually identified based on the values of the following two supplementary information fields, i.e. database name and database occurrence) database name number of database occurrence error code indicating the reason why the fatal error state was entered. You can check its meaning in General Error Messages of System Instructions Save the log of the database unit, or, alternatively, save the black box of the unit after the reset for further investigation. Cancelling No cancelling.

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1662 DATABASE LOADING ERROR

Disturbance Printouts (1000-1999)

130 1662 DATABASE LOADING ERROR


Meaning Loading of the database fails. If several load attempts fail, the management system is set to "fatal error" state. Because of this, the system resets the database unit. Supplementary information fields 1 database index (some database applications still need this information, although the database is usually identified based on the database name and database occurrence) database name number of database occurrence reason for load failure 01 the disk updating system (DBSMAN program block) does not answer when the DBMANA on the WO side asks for permission to load the DBMANA on the WO side does not answer when the DBMANA on the SP side asks for permission to load time supervision expires on the WO side of the database unit during the first load attempt time supervision expires on the SP side of the database unit during the first load attempt Instructions Reason = 01: Check with the DBD command the state of the disk updating system serving the database. Reason = 02: Check with the DBS command the state of the management system in the database unit's WO side. Reason = 03: Check with the DBD command the state of the disk updating system serving the database. Check with the DBS command the state of the management system on the database unit's WO side. Save the log of the database unit's WO side, or, alternatively, save the unit's black box after a reset. Save the log of the disk update system. Reason = 04: Check with the DBS command the state of the management system on the database unit's WO and SP side. Save the log of the database unit's SP side, or, alternatively, save the unit's black box after the reset. Save the log of the

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02 03 04

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1662 DATABASE LOADING ERROR

database unit's WO side. Cancelling No cancelling.

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1663 HAND RESERVATION ERROR IN DATABASE MANAGER

Disturbance Printouts (1000-1999)

131 1663 HAND RESERVATION ERROR IN DATABASE MANAGER


Meaning The reservation of a transaction or fastread hand fails in the database management system. Supplementary information fields 1 database index (some database applications still need this information, although nowadays the database is usually identified based on the values of the following two supplementary information fields, i.e. database name and database occurrence) database name number of database occurrence error code indicating why the hand reservation failed. You can check its meaning in General Error Messages of System number of the transaction or fastread hand to be reserved: 00 if on WO side > 03 if on SP side (the number of the hand to be reserved is known) Instructions Check the states of the database management system's hands by means of the service terminal extension Family Utilities (FAMUTI). The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1682 SCDFLE UPDATE FAILURE

132 1682 SCDFLE UPDATE FAILURE


Meaning The distribution or updating of the Working State and Configuration File (SCDFLE) has failed. Supplementary information fields 1 error code presented as a common error code. You can check its meaning with a command of the service terminal extension MRS or in the General Error Messages of System consecutive number of distribution recovery action type of the unit whose data was changed index of the unit whose data was changed number of SCDFLE record Instructions The alarm requires no actions. Cancelling No cancelling.

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1683 FAULTY UNIT SP-EX

Disturbance Printouts (1000-1999)

133 1683 FAULTY UNIT SP-EX


Meaning A faulty unit is spare. Supplementary information fields

Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1684 SPARE UNIT WARMUP FAILURE

134 1684 SPARE UNIT WARMUP FAILURE


Meaning The warm-up of the spare unit fails. The reason may be a fault in the active or in the passive unit. The alarm is issued from both units. Supplementary information fields 1 2 family identifier of the alarm detector error code returned by the alarm detector. You can check its meaning with a command of the service terminal extension MRS or in General Error Messages of System message bus address of the unit where the error occurred family identifier of the program block that made the error load group where the warming failed file where the warming failed Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1685 UNIT RESTART FAILURE

Disturbance Printouts (1000-1999)

135 1685 UNIT RESTART FAILURE


Meaning The restarting of the computer unit fails. Supplementary information fields 1 2 family identifier of the error detector error code returned by the error detector. You can check its meaning with a commands of the service terminal extension MRS or in General Error Messages of System message bus address of the unit where the error occurred family identifier of the program block that made the error load group where the loading failed file where the loading failed Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1687 RECOVERY ACTION FAILURE

136 1687 RECOVERY ACTION FAILURE


Meaning The recovery actions in the unit have been interrupted or a subfunction of a recovery action has failed. The partner program block in the object unit has not responded, or it has returned an error status. Supplementary information fields 1 error code of recovery action. You can check its meaning with a command of the service terminal extension MRS or in General Error Messages of System interrupted recovery action family identifier of the error detector error code returned by the error detector. You can check its meaning with a command of the service terminal extension MRS or in General Error Messages of System message bus address of the unit where the error occurred family identifier of the program block that made the error Instructions The alarm requires no actions. Cancelling No cancelling.

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1688 FAILURE IN CALL CLEARING

Disturbance Printouts (1000-1999)

137 1688 FAILURE IN CALL CLEARING


Meaning A clear request sent to release the calls of the time-slot-based unit such as the SUB, CNFC, ET, etc. has not been acknowledged. Supplementary information fields 1 type of time-slot-based unit See Recovery and Unit Working State Administration.

2 3

unit index partner program block Instructions

Check if the above-mentioned units have made seizures for calls. If so, release them. Cancelling No cancelling.

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1800 SCSI ADDRESS ILLEGAL

138 1800 SCSI ADDRESS ILLEGAL


Meaning There was an attempt to install an I/O device at an SCSI address that was already reserved. Supplementary information fields 1 number of SCSI bus 0...1 address of device on bus identified in field 1 0...7 logical unit number (= LUN) 0...7 the LUN of the master tape drive is always 0, numbers 1...7 are slave tape drivers Instructions Check the SCSI bus addresses of the I/O devices on the SCSI bus. If the alarm occurs in connection with the configuration of the tape units, check the parameters of the ISK command. Cancelling No cancelling.

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1801 MASS MEMORY FILE BACKUP FAILURE

Disturbance Printouts (1000-1999)

139 1801 MASS MEMORY FILE BACKUP FAILURE


Meaning A copy task has failed. The I/O system has used backgroung processing to carry out the task but copying some of the files failed. If alarm 1802, BACKUP COPY LOG FAILURE, is set simultaneously with this alarm, the system has failed to save all the information on the copy task to the copy log. The copy task execution has been interrupted. This alarm has no effect on the operation of the rest of the system. Supplementary information fields 1 name identification of the failed copy task. The name is an ASCII string number identification of the failed copy task. The number is a hexadecimal number generated by the I/O system. The name and the number of the task form an explicit identifier Instructions Check the backup copy log to see which copy task failed. Use the MML commands IPI and IPP to interrogate the log of the copy task in question. Give the copy task name and identification number (shown in Supplementary information fields 1 and 2) as parameters. For example, if the name of the task is COPY_1998 and the identification number is 40020010, the following command outputs the general copy task information: IPI:NAME=COPY_1998,HANDLE=40020010; The IPP command displays detailed information on the copied files and directories. If copying a file failed, the printout shows a general error message after the file or directory in question. IPP:NAME=COPY_1998,HANDLE=40020010; Cancelling No cancelling.

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1802 BACKUP COPY LOG FAILURE

140 1802 BACKUP COPY LOG FAILURE


Meaning Saving the copy task information in the disk's copy log has failed at least partly. The fault may have been caused, for example, by a disturbance in the I/O system, a fault in an I/O device, or a load peak of the unit, because of which information could not be recorded within the defined time period. If alarm 1801, MASS MEMORY FILE BACKUP FAILURE, is set simultaneously with this alarm, the background processing of the backup copy task has been interrupted. Otherwise, the copy task itself has succeeded but the system was not able to record all the information connected to the copy task to the copy log. This alarm has no effect on the operation of the rest of the system. If disk alarms are set simultaneously with this alarm, a disturbance or a fault has been detected in the disk system and it has prevented the normal use of the copy log. The following alarms are disk alarms: 0860 DISK NOTICE, 1860 DISK DISTURBANCE, 2860 DISK FAILURE, 2861 NO ACCESS TO DISK, and 2862 DISK CHECKSUM ERROR. Supplementary information fields 1 general error message of the system. You can check its meaning in General Error Messages of System name identifier of the copy task whose recording in the copy log failed. The name is an ASCII string Instructions It may be possible to interrogate information on the copy task mentioned in Supplementary information field 2 with the MML commands IPI and IPP. The I/O system has however failed to record some (or possibly all) information. You may find more information in the system log, which you can interrogate with the service terminal command ZGD. If alarm 1801, MASS MEMORY FILE BACKUP FAILURE, is not set simultaneously with this alarm for the same copy task, the copy task was successful, even though information on it is not available in the log. If alarm 1801 is also set, you should start the copy task again.

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1802 BACKUP COPY LOG FAILURE

Disturbance Printouts (1000-1999)

Cancelling No cancelling.

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1804 IP ROUTING RESOURCE SHORTAGE

141 1804 IP ROUTING RESOURCE SHORTAGE


Meaning The IP Routing feature is experiencing an unexpected resource shortage. The IP routing capability of the system is temporarily reduced until the routing database has been reconstructed from neighboring routers. The telephony capabilities of the switch are not affected. Supplementary information fields

Instructions Fill in a Problem Report and send it to your local technical support. Cancelling No cancelling.

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1806 PRINTER SPOOLER DISABLED

Disturbance Printouts (1000-1999)

142 1806 PRINTER SPOOLER DISABLED


Meaning Printing system cannot use the spooler. This happens, for example, when the SCSI-bus or hard disks go to TEST-state. The failure does not disable the printing system, but new printing tasks are handled in non-spoolered mode. Handling printing tasks in non-spoolered mode is more unreliable than in spoolered mode. The tasks that are in spooler when failure occurs, are executed when the spooler is in use again. The system changes automatically from the non-spoolered mode to the spoolered mode when the spooler is again in use and all non-spoolered tasks are completed. Supplementary information fields

Instructions To find out the reason for SCSI-bus's or hard disk's wrong operating state, check whether there are other alarms active using the AHO MML command. Follow the instructions given in these alarm descriptions. Set the SCSI-bus and hard disks to WO-state using the ISC MML command, if possible. Cancelling No cancelling.

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1809 IP CONFIGURATION INQUIRY SERVICE FAILED

143 1809 IP CONFIGURATION INQUIRY SERVICE FAILED


Meaning The alarm is set if IP management shared library (YANLIB) cannot provide IP configuration inquiry services for applications. Under this situation, the applications will get "no service" return code when calling the library routines. If the application has failed to receive IP configuration data, it might make the Network Element unable to provide IP calls services. Supplementary information fields

Instructions Check the computer log to find out the possible cause of the alarm. Fill in a Problem Report and send it to your local Nokia Siemens Networks representative. Here are the possible problems: 1. IP configuration files are missing or corrupted. IPv4 configuration is stored to the /etc/if.dat file of RAM disk of POSIX subsystem and the same information is stored to the /LFILES/POCIFCZZ.IMG file on the hard disk of OMU unit. IPv6 configuration is stored to the /LFILES/YEMIP6GX.XML file. VLAN configuration is stored to the /LFILES/VLNRRRGX.XML file. Get configuration files from the W0 disk and attach them to the problem report and if those files do not exist, report that in the problem report. 2. Read/write disk files failed: Add both operating and user logs to the problem report. 3. Allocate common buffer failed: Add both operating and user logs to the problem report. 4. Event Forwarder problem: Add user logs to the problem report. 5. Name Server problem: Add user logs to the problem report.

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1809 IP CONFIGURATION INQUIRY SERVICE FAILED

Disturbance Printouts (1000-1999)

Cancelling No cancelling.

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1850 BTS TEST REPORT PRINTOUT FAILED

144 1850 BTS TEST REPORT PRINTOUT FAILED


Meaning Printing the BTS test report has failed in the reporting system of the BSC. Supplementary information fields 1 BCF identifier

BTS identifier

TRX identifier

type of main test 0 1 2 3 4 5 6 7 8 9 = = = = = = = = = = single TRX test with MML single RAX test with MML single STM test with MML single TRX test via Q3 interface single RAX test via Q3 interface single STM test via Q3 interface scheduled TRX test with MML scheduled STM test with MML scheduled TRX test via Q3 interface scheduled STM test via Q3 interface

type of STM test 1 2 3 4 5 6 7 8 9 0A 0B 0C 0xff = = = = = = = = = = = = = BCCH measurement originating test call BCCH carrier wave setting call information request transceiver sensitivity measurement STM test cancellation request TRX test TRX loop test antenna test antenna loop test TRX test for MetroSite and UltraSite BTSs Abis loop test not stm test

reason for failure (DX error code)

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1850 BTS TEST REPORT PRINTOUT FAILED

Disturbance Printouts (1000-1999)

DX error code: see General Error Messages of System Instructions The alarm requires no actions. Cancelling No cancelling.

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1860 DISK DISTURBANCE

145 1860 DISK DISTURBANCE


Meaning A disturbance has been detected in the Winchester or floppy disk system. The disturbance may be caused by a DMADI, DMASI, or SCSIF plug-in unit, the connecting cable, disk controller, disk drive, or by a command that is incorrect, insufficient or unnecessary. Supplementary information fields 1 general error message of the system. You can check its meaning in General Error Messages of System address of the damaged sector of the disk drive, if 1FFFFFH, the sector address is not valid first 8 characters of file name Instructions Check the command. Remove write protection from the floppy disk. Check and replace, if needed, the DMADI, DMASI, or SCSIF plug-in units, connecting cable, disk controller and disk drive or floppy disk. Cancelling No cancelling.

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1881 TAPI FAILURE

Disturbance Printouts (1000-1999)

146 1881 TAPI FAILURE


Meaning Before giving a command concerning the magnetic tape drive, or when making a state inquiry, TAPEDR checks the functioning of the TAPI plug-in unit. If an error is detected, this alarm is issued. Supplementary information fields

Instructions The alarm requires no actions. Cancelling No cancelling.

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1882 DMADI FAILURE

147 1882 DMADI FAILURE


Meaning Before read or write operations TAPEDR checks the functioning of the address and byte counters of the DMA channel it uses. If a failure is detected in the operation, this alarm is issued. Supplementary information fields

Instructions The alarm requires no actions. Cancelling No cancelling.

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1884 LABEL PARAMETER FAILURE

Disturbance Printouts (1000-1999)

148 1884 LABEL PARAMETER FAILURE


Meaning If no label parameters have been defined for TAPEDR in connection with the preformatting or opening command, TAPEDR tries to use the old parameters stored in the data area. This always entails a correctness test based on the check sum. If an error is detected, TAPEDR fetches the constant values and uses them. At the same time, the system issues this alarm. Supplementary information fields 1 number of the magnetic tape unit Instructions The alarm requires no actions. Cancelling No cancelling.

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1885 ERROR IN WRITING DATA TO MAGNETIC TAPE

149 1885 ERROR IN WRITING DATA TO MAGNETIC TAPE


Meaning The error message is a consequence of a failure in the magnetic tape unit, very poor condition of the tape, a serious malfunction in the controlling plug-in units (TAPI, DMADI, SCSIF), or erroneous task parameters sent by the application. Supplementary information fields 1 2 number of the magnetic tape unit general error message of the system. You can check its meaning in General Error Messages of System block number Instructions Determine (from the error code) whether the cause of the disturbance is poor tape quality, equipment failure or an erroneous task parameter. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. If the magnetic tape unit has been changed into test state for recovery, find out the cause of the failure and remove the cause before returning the magnetic tape unit into normal working state (WO-BU). The state can be changed with the MML command ISC. Cancelling No cancelling.

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1886 ERROR IN TAPE OPERATION

Disturbance Printouts (1000-1999)

150 1886 ERROR IN TAPE OPERATION


Meaning This is an error acknowledgement to some other command than the write command. The fault is in the equipment or in the storage medium. Supplementary information fields 1 2 number of the magnetic tape unit general error code. You can check its meaning in General Error Messages of System Instructions If the error code does not clearly indicate that the fault is in the equipment, change the storage medium. If this does not solve the problem, an inspection of the equipment is required. Cancelling No cancelling.

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1887 BLOCK COUNTER FAILURE

151 1887 BLOCK COUNTER FAILURE


Meaning TAPEDR contains a duplicated block number counter for each of the magnetic tape units. The contents of one counter are continuously behind the other. If the test indicates that the relationship between the two contents has changed, the block numbering is started from the beginning, and the system issues this alarm. Supplementary information fields 1 number of the magnetic tape unit Instructions The alarm requires no actions. Cancelling No cancelling.

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1891 AS7 RESTARTED

Disturbance Printouts (1000-1999)

152 1891 AS7 RESTARTED


Meaning The processor of the AS7 plug-in unit has restarted. Supplementary information fields 1 2 number of AS7 (0..n) state data of AS7: 00 01 02 out of service working testing Instructions The alarm requires no actions. Cancelling No cancelling.

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1893 O&M CHANNEL SEND OVERLOAD

153 1893 O&M CHANNEL SEND OVERLOAD


Meaning The send buffer of the data transmission connection of the operation and maintenance network is full, or the X.25 network layer has not granted permission to transmit. Supplementary information fields 1 number of OMI channel (0...n)

number of AS7 or AC25 plug-in unit (0...n) Instructions

The alarm requires no actions. Cancelling No cancelling.

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1894 NO RESPONSE TO AS7 SUPERVISION MESSAGE

Disturbance Printouts (1000-1999)

154 1894 NO RESPONSE TO AS7 SUPERVISION MESSAGE


Meaning The program controlling the AS7 plug-in unit has not responded to the supervision message within the specified time. Supplementary information fields 1 2 number of the AS7 (0...n) state data of the AS7: 00 01 02 FF out of service working testing supervision software does not know the state of the AS7 Instructions The alarm requires no actions. The alarm supports the activation of the automatic recovery for the object unit. You can check the supporting amount of the alarm with the MML command ARO. Cancelling No cancelling.

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1895 DISTURBANCE IN O&M CHANNEL

155 1895 DISTURBANCE IN O&M CHANNEL


Meaning A disturbance has been detected on the data transmission connection of the operation and maintenance network. Supplementary information fields 1 number of OMI channel (0...n) Instructions The alarm requires no actions. Cancelling No cancelling.

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1900 DEGRADED SLIP FREQUENCY

Disturbance Printouts (1000-1999)

156 1900 DEGRADED SLIP FREQUENCY


Meaning The ET has observed that the clock frequency slips on the incoming E1 or T1 circuit exceed the alarm limit defined for the ET. The slips are monitored for a 24-hour period. Supplementary information fields 1 2 unit type E1 or T1 circuit number if the unit type is ET TCSM's internal PCM circuit number (0d..7d) if the unit type is TCSM and the transcoder type is TCSM2 E1 or T1 circuit number on the A interface (0d..15d) or on the Ater interface (16d..31d) if the unit type is TCSM and the transcoder type is TCSM3i Instructions The alarm requires no actions. Cancelling No cancelling.

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1901 ET RESTARTED

157 1901 ET RESTARTED


Meaning An internal restart has taken place on an exchange terminal. Supplementary information fields 1 2 3 unit type index of the internal PCM circuit of TCSM, 0..7d number of ET restarts Instructions The alarm requires no actions. Cancelling No cancelling.

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1910 COMMUNICATION FAILURE WITH TRX

Disturbance Printouts (1000-1999)

158 1910 COMMUNICATION FAILURE WITH TRX


Meaning Time supervision has elapsed, or the TRX has sent a negative acknowledgement to the BSC, which has interrupted the ongoing message exchange scenario. Supplementary information fields 1 2 3 4 ID number of the BTS site ID number of the base transceiver station ID number of the transceiver general error message of the system. You can check its meaning with a command of the service terminal extension MRS or in General Error Messages of System. Instructions Correct the possible transmission error in the Abis interface, or correct the error already indicated by an alarm generated in the TRX. Cancelling Do not cancel the alarm. The system cancels the alarm automatically when the fault has been corrected.

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1911 INVALID URGENCY LEVEL IN TRANSMISSION ALARM

159 1911 INVALID URGENCY LEVEL IN TRANSMISSION ALARM


Meaning Transmission equipment has set an alarm with a different urgency level than the one defined in the BSC alarm system. There is an erroneous alarm urgency level definition either in the transmission equipment or in the BSC, or there is disturbance in the Q1 service channel. This alarm may affect the performance of the BSC transmission equipment fault management. Supplementary information fields 1 2 Q1 address of the piece of transmission equipment the functional entity number specifies a physical unit of the transmission equipment, for example a plug-in unit or a daughter board. The number can be 0...254 the supervision block number specifies the faulty part of the functional entity, for example a certain line interface or component number of the Q1 service channel in the BSC, 0...27 name of the piece of transmission equipment. Not included if the name is in the alarm object field of the alarm printout. See Alarm Structure, Alarm Reference Manual number of the piece of transmission equipment. Not included if the index is in the alarm object field of the alarm printout. See Alarm Structure, Alarm Reference Manual original Q1 fault code received from transmission device Instructions Use the MML commands Axx for alarm administration. To clarify the reason for the fault, see the transmission equipment operating manual to check how fault code is classified in the equipment. If the fault code classification in the equipment is the same as in the BSC alarm system, there is probably some kind of disturbance in the Q1 service channel. Otherwise contact your local Nokia Siemens Networks representative.

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DN9813048

Id:0900d805806a941a Confidential

239

1911 INVALID URGENCY LEVEL IN TRANSMISSION ALARM

Disturbance Printouts (1000-1999)

Cancelling No cancelling.

240

Id:0900d805806a941a Confidential

DN9813048

Disturbance Printouts (1000-1999)

1915 TCSM CLOCK DISTURBANCE

160 1915 TCSM CLOCK DISTURBANCE


Meaning One of the external synchronisation plug-in units of a TCSM3i cabinet has detected a fault and has set an alarm to the supervising transcoder unit. Supplementary information fields 1 index of the external synchronisation plug-in unit 0d...1d alarm number of the alarm set by the external synchronisation plug-in unit alarm number can be one of the following 0630 1630 3-9 alarm data related to the alarm set by the external synchronisation plug-in unit Instructions This alarm encapsulates the alarm set by the external synchronisation plug-in unit. For instructions, see the alarm description of the alarm defined in the second field. Cancelling For instructions on how to cancel the alarm, see the alarm description of the alarm defined in the second field.

DN9813048

Id:0900d805806a941a Confidential

241