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they belong to the 47xx or 46xx family of line cards. Table 1 summarizes the chassis and supervisor support for both classic and E-Series line cards.
Table 1. Cisco Catalyst 4500 Line-Card Support Options
Per-Slot Bandwidth 48 Gbps Chassis Support Cisco Catalyst 4503-E, 4506-E, 4507R+E, and 4510R+E Cisco Catalyst 4507R-E and 4510R-E Supervisor Support Supervisor Engine 7-E, Supervisor Engine 7L-E Supervisor Engine 7-E, Supervisor Engine 7L-E
Line-Card Type Cisco Catalyst 4500 47xx E-Series Line Cards WS-X4748-RJ45V+E WS-X4748-UPOE+E WS-X4748-RJ45-E Cisco Catalyst 4500 46xx E-Series Line Cards
1
24 Gbps
24 Gbps
Supervisor Engine 7-E, Supervisor Engine 7L-E, Supervisor Engine 6-E, Supervisor Engine 6L-E Supervisor Engine 7-E3, Supervisor Engine 7L-E, Supervisor Engine 6-E, Supervisor Engine 6L-E3, Supervisor Engine V-10GE
6 Gbps
Cisco Catalyst 4503, 4506, 4507R, and 4510R Switches Cisco Catalyst 4503-E, 4506-E, 4507R-E, 4507R+E, 4510R-E, and 4510R+E Switches
WS-X4712-SFP+E is not supported on 4507R-E and 4510R-E chassis. Slots 8-10 on 4510R-E and 4510R+E chassis do not support E-Series line cards with Supervisor Engine 6-E. 3 Supervisor Engine 7-E does not support non-E-Series chassis: 4503, 4506, 4507R, and 4510R.
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Cisco Catalyst 4500E Series and Classic Gigabit Ethernet Copper Line Cards
The Cisco Catalyst 4500E Series 48-port Gigabit Ethernet line cards provide high-performance 10/100/1000 switching. Two types of E-Series line cards are available, based on the per-slot bandwidth: 47xx line cards that drive 48 Gbps per slot, and 46xx line cards that drive 24 Gbps per slot. The Cisco Catalyst 4500 48-port 10/100/1000 PoEP E-Series 47xx line card provides standard IEEE 802.3at PoEP support on all 48 ports simultaneously. All series 47xx line cards support standard IEEE 802.1AE encryption and Cisco TrustSec in hardware. The Cisco Catalyst 4500 48-port 10/100/1000 line cards are available in four versions: Data Only, PoE, PoEP, and UPOE.
Table 2. Cisco Catalyst 4500 Line Card PoE Options
Data Only (no PoE) Yes Yes Yes PoE (802.3af) Yes Yes Yes PoEP (802.3at) Yes Yes Yes UPOE Yes
Line-Card Type Cisco Catalyst 4500 47xx E-Series Line Cards Cisco Catalyst 4500 46xx E-Series Line Cards Cisco Catalyst 4500 Series Classic Line Cards
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Figure 1.
TwinGig Module
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Modular Versatility
The Cisco Catalyst 4500 Series is a centralized architecture that is designed to provide dedicated wire-speed bandwidth to each line-card slot within the chassis. Each line card has a dedicated bandwidth to the supervisor engine for packet processing. All network data that flows into the Cisco Catalyst 4500 Series through the various line cards goes through the supervisor engine for processing, even in single-slot port-to-port communications. All line cards have some per-slot bandwidth that allows network administrators to design a system that offers full dedicated bandwidth-to-server and switch-to-switch applications and still provides high performance over subscribed gigabit to the desktop. A modular centralized design allows customers to use their investment in high-performance line cards across the entire line of Cisco Catalyst 4500 Series chassis and supervisor engines. For example, line cards that shipped with the original Cisco Catalyst 4003 Switch in 1999 will work in the Cisco Catalyst 4500E Series chassis. Because of the centralized architecture of the Cisco Catalyst 4500, all line cards deployed in a chassis benefit from the enhanced features that the supervisor engine provides, including QoS, Layer 2/3/4 routing, and hardware-based IPv6. Following are descriptions of line cards that are available for Cisco Catalyst 4500 Series Switches.
WS-X4712-SFP+E:
48 gigabits per-slot capacity Bandwidth is allocated across four 3-port groups, providing 12 Gbps per port group (2.5:1) Up to 12 ports 10GE SFP+ (10GBASE-R) or 12 ports GE SFP (1GBASE-X) SFP+ and SFP can be used simultaneously on the same line card without any restrictions
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Cisco IOS XE Release 3.1.0SG or later IEEE 802.1AE and Cisco TrustSec capability in hardware L2-4 Jumbo Frame support (up to 9216 bytes) Enterprise and commercial: designed for high-speed backbone and switch-to-switch applications Service provider: 10GE/GE mix aggregation for DSLAM/PON/mobile data backhaul WS-X4712-SFP+E is not supported on 4507R-E and 4510R-E chassis
WS-X4606-X2-E:
24 gigabits per-slot capacity 24-gigabit bandwidth is allocated across six 10 Gigabit Ethernet ports (2.5:1) 10GBASE-X (X2) and 1GBASE-X (SFP) Up to 6 ports 10GE X2 or 12 ports GE SFP using TwinGig Converter Module TwinGig modules must be used in groups of three: ports 1-3 or ports 4-6 Cisco IOS Software Release 12.2(40)SG or later L2-4 Jumbo Frame support (up to 9216 bytes) Enterprise and commercial: designed for high-speed backbone and switch-to-switch applications Service provider: 10GE/GE mix aggregation for DSLAM/PON/mobile data backhaul
WS-X4624-SFP-E:
24-port line-rate SFP line card, providing 24 gigabits per-slot capacity (1:1 oversubscribed) Cisco IOS Software Release 12.2(44)SG or later L2-4 Jumbo Frame support (up to 9216 bytes) Inherits Supervisor Engine QoS capability
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Compatible only with E-Series supervisor engines Enterprise, mid-market, and commercial core and distribution deployments requiring line-rate capability Service provider: GE aggregation for DSLAM/PON/mobile data backhaul
WS-X4612-SFP-E:
12 Port line-rate SFP line card, providing 12 gigabits per-slot capacity (1:1 oversubscribed) Cisco IOS Software Release 12.2(54)SG or later L2-4 Jumbo Frame support (up to 9216 bytes) Inherits Supervisor Engine QoS capability Compatible only with E-Series supervisor engines Enterprise, mid-market, and commercial core and distribution deployments requiring line-rate capability Service provider: GE aggregation for DSLAM/PON/mobile data backhaul
WS-X4640-CSFP-E:
40 modules of Gigabit SFP line card (1000BaseX), providing 24 gigabits per-slot capacity (SFP optional) 40 ports with Gigabit SFP (2:1 oversubscribed) 80 ports with Gigabit compact SFP (4:1 oversubscribed) Customers can mix and match Gigabit SFP and Gigabit compact SFPs Cisco IOS Software Release IOS XE 3.2.0 SG or later Compatible with Supervisor Engine 7E and 7L-E only Supported on 3, 6, and 7 slot chassis IEEE 802.3, IEEE 802.3ah, IEEE 802.3x flow control L2-4 Jumbo Frame support (up to 9216 bytes) Inherits supervisor engine QoS capability
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Service Provider: Point-to-Point fiber to the home (FTTH) or building (FTTB) for residential and business applications
Enterprise: Providing Fiber to the Desktop (FTTD), for deployments where non-blocking is not a mandatory requirement
WS-X4748-UPOE+E:
48 ports nonblocking 10/100/1000 module (RJ-45) Cisco IOS XE Release 3.1.0SG or later UPOE: capable of up to 60 W per port up to 1440 W Energy Efficient Ethernet 802.3az IEEE 802.3af/at and Cisco prestandard PoE, IEEE 802.3x flow control IEEE 802.1AE and Cisco TrustSec capability in hardware L2-4 Jumbo Frame support (up to 9216 bytes) Capable of up to 30 W of inline power per port on all ports simultaneously Enterprise and commercial: designed to power next-generation IP phones, wireless base stations, video cameras, virtual desktop clients, and other PoE/UPOE devices
Campus and branch applications requiring enhanced performance for large file transfers and network backups
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WS-UPOE-12VPSPL:
Receives both data and power from an UPOE (RJ45) connector Regular 12V DC connector 10/100/1000 RJ45 PoE/PoEP connector Provide integrated solution to PoE and regular DC power device from a single source
WS-X4748-RJ45V+E:
48 ports nonblocking 10/100/1000 module (RJ-45) Cisco IOS XE Release 3.1.0SG or later IEEE 802.3af/at and Cisco prestandard PoE, IEEE 802.3x flow control IEEE 802.1AE and Cisco TrustSec capability in hardware L2-4 Jumbo Frame support (up to 9216 bytes) Capable of up to 30 W of inline power per port on all ports simultaneously Enterprise and commercial: designed to power next-generation IP phones, wireless base stations, video cameras, and other PoE devices
Campus and branch applications requiring enhanced performance for large file transfers and network backups
WS-X4748-RJ45-E:
48 ports nonblocking 10/100/1000 module (RJ-45) Cisco IOS XE Release 3.1.0SG or later Energy Efficient Ethernet 802.3az
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IEEE 802.1AE and Cisco TrustSec capability in hardware L2-4 Jumbo Frame support (up to 9216 bytes) Enterprise and commercial: designed for data only user access Campus and branch applications requiring enhanced performance for large file transfers and network backups
WS-X4648-RJ45V+E:
24 gigabits per-slot capacity 48 ports 10/100/1000 module (RJ-45) Cisco IOS Software Release 12.2(40)SG or later IEEE 802.3af/at and Cisco prestandard PoE, IEEE 802.3x flow control Bandwidth is allocated across eight 6-port groups, providing 3 Gbps per port group (2:1) L2-4 Jumbo Frame support (up to 9216 bytes) Capable of up to 30 W of inline power per port on up to 24 ports simultaneously Enterprise and commercial: designed to power next-generation IP phones, wireless base stations, video cameras, and other PoE devices
Campus and branch applications requiring enhanced performance for large file transfers and network backups
WS-X4648-RJ45V-E:
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Cisco IOS Software Release 12.2(40)SG or later Bandwidth is allocated across eight 6-port groups, providing 3 Gbps per port group (2:1) L2-4 Jumbo Frame support (up to 9216 bytes) IEEE 802.3af and Cisco prestandard PoE, IEEE 802.3x flow control Enterprise and commercial: designed to power IP phones, wireless base stations, video cameras, and other IEEE-compliant powered devices
Campus and branch applications requiring enhanced performance for large file transfers and network backups
WS-X4648-RJ45-E:
24 gigabits per-slot capacity 48 ports 10/100/1000 module (RJ-45) Cisco IOS Software Release 12.2(50)SG or later Bandwidth is allocated across eight 6-port groups, providing 3 Gbps per port group (2:1) L2-4 Jumbo Frame support (up to 9216 bytes) Enterprise campus, commercial collapsed core, and branch applications requiring enhanced performance for large file transfers and network backups
Campus and branch applications requiring enhanced performance for large file transfers and network backups
Cisco Catalyst 4500 Classic Line Cards Classic 10/100/1000 Ethernet Line Cards
Figure 15 shows the WS-X4548-RJ45V+.
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Figure 15.
WS-X4548-RJ45V+ Cisco Catalyst 4500 48-Port 802.3af PoE and 802.3at PoEP 10/100/1000 (RJ-45)
WS-X4548-RJ45V+:
48 ports 10/100/1000 (RJ-45) Cisco IOS Software Release 12.2(50)SG or later IEEE 802.3af/at and Cisco prestandard PoE, IEEE 802.3x flow control Bandwidth is allocated across six 8-port groups, providing 1 Gbps per port group Capable of up to 30 W of inline power per port on up to 24 ports simultaneously Enterprise and commercial: designed to power next-generation IP phones, wireless base stations, video cameras, and other PoE devices that require power up to 30 watts
WS-X4548-GB-RJ45V:
48 ports 10/100/1000 (RJ-45) Cisco IOS Software Release 12.2(18)EW or later IEEE 802.3af and Cisco prestandard PoE, IEEE 802.3x flow control Bandwidth is allocated across six 8-port groups, providing 1 Gbps per port group Enterprise and commercial: designed to power IP phones, wireless base stations, video cameras, and other IEEE-compliant powered devices
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Figure 17.
WS-X4548-GB-RJ45:
48 ports 10/100/1000 module (RJ-45) Cisco IOS Software Release 12.1(19)EW or later IEEE 802.3x flow control Bandwidth is allocated across six 8-port groups, providing 1 Gbps per port group Enterprise and commercial: designed for gigabit to the desktop
WS-X4306-GB:
6 ports 1000BASE-X (GBIC) Cisco IOS Software Release 12.1(8a)EW or later IEEE 802.3 L2-4 Jumbo Frame support (up to 9216 bytes) Enterprise and commercial: designed for high-speed backbone, switch-to-switch applications, or small server farms
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WS-X4418-GB:
18 ports 1000BASE-X (GBIC) Cisco IOS Software Release 12.1(8a)EW or later IEEE 802.3, IEEE 802.3x flow control 2 ports of wire-speed 1000BASE-X Gigabit Ethernet uplinks 16 ports: 4:1 oversubscribed Enterprise and commercial: designed for fiber to the desktop, switch-to-switch applications, or small server farms
WS-X4448-GB-SFP:
48 ports 1000BASE-X (SFP) Customers can mix and match 1000BASE-X SFP optics on the same line card IEEE 802.3x flow control Service provider: Run point-to-point Gigabit Ethernet fiber to the home (FTTX) Enterprise and commercial: designed for server farms and switch-to-switch applications
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Figure 21.
WS-X4506-GB-T Cisco Catalyst 4500 6-Port 10/100/1000 RJ-45 PoE IEEE 802.3af and 1000BASE-X (SFP)
WS-X4506-GB-T:
6-port 10/100/1000 and 6-port SFP (any combination of up to 6 ports can be active at one time) 10/100/1000 RJ-45 PoE and 1000BASE-X (SFP) Cisco IOS Software Release 12.2(20)EWA PoE IEEE 802.3af and Cisco prestandard (RJ-45 only) Provides full line-rate gigabit switching on all ports L2-4 Jumbo Frame support (up to 9216 bytes) Designed to give customers the choice of RJ-45 with or without PoE and SFP without incurring extra costs Enterprise and commercial: high-performance desktop connectivity and server farms; designed to power IP phones, wireless base stations, video cameras, and other IEEE-compliant appliances
WS-X4248-RJ45V:
48 ports 10/100 (RJ-45) Cisco IOS Software Release 12.2(18)EW or later IEEE 802.3af PoE and Cisco prestandard Enterprise and commercial: designed to power IP phones, wireless base stations, video cameras, and other IEEE-compliant powered devices
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Figure 23.
WS-X4148-RJ:
48 ports 10/100BASE-T module (RJ-45) Enterprise and commercial: high-port-density solution for desktop connectivity
WS-X4248-FE-SFP:
48-port 100BASE-X (SFP optional) Customers can mix and match 100BASE-X SFP optics on the same line card IEEE 802.3, IEEE 802.3ah, IEEE 802.3x flow control Enterprise and commercial: fiber-to-the-desktop applications Service providers: running point-to-point Fast Ethernet to the home or business (FTTH)
Specification Summary
Table 3 summarizes product specifications.
Table 3.
Line Card
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Line Card
Number of Ports
Port Speed
Port Type
Wire Rate
Cisco Catalyst 4500 Series Min/Max Ports 4503-E 4506-E/ 4507R-E/ 4507R+E 12/60
5
WS-X4712-SFP+E
12
10GBASE-R
SFP+ or SFP
12/24
WS-X4606-X2-E
10GBASE-X
6/12
5 5
6/30
5 5
6/30
5 5
12/24
12/60
12/60
E-Series 10/100/1000 Line Cards WS-X4748-UPOE+E 48 10/100/1000 RJ-45 UPOE IEEE 802.3at, IEEE 802.3af, Cisco prestandard RJ-45 PoE IEEE 802.3at, IEEE 802.3af, Cisco prestandard RJ-45 RJ-45 PoE IEEE 802.3at, IEEE 802.3af, Cisco prestandard RJ-45 PoE IEEE 802.3af, Cisco prestandard RJ-45 1:1 48/965 48/2405 48/3845,6
WS-X4748-RJ45V+E
48
10/100/1000
1:1
48/965
48/2405
48/3845
WS-X4748-RJ45-E WS-X4648-RJ45V+E
48 48
10/100/1000 10/100/1000
1:1 2-to-1
48/965 48/96
5
48/2405 48/240
5
48/3845 48/384 ,
5 6
WS-X4648-RJ45V-E
48
10/100/1000
2-to-1
48/96
48/240
48/384
5,6
WS-X4648-RJ45-E
48
10/100/1000
2-to-1
48/96
48/240
48/384
5,6
E-Series Gigabit Ethernet SFP Line Cards WS-X4624-SFP-E WS-X4612-SFP-E WS-X4640-CSFP-E 24 12 40 with SFP 80 with CSFP Classic 10/100/1000 Line Cards WS-X4548RJ45V+ 48 10/100/1000 RJ-45 PoE IEEE 802.3at, IEEE 802.3af, Cisco prestandard RJ-45 PoE IEEE 802.3af and Cisco prestandard RJ-45 PoE IEEE 802.3af and Cisco prestandard RJ-45 8-to-1
7
48/96
48/240
48/384
WS-X4548GB-RJ45V
48
10/100/1000
8-to-1
48/96
48/240
48/384
WS-X4524GB-RJ45V
24
10/100/1000
4-to-1
24/48
24/120
24/168
WS-X4548-GB-RJ45
48
10/100/1000
8-to-1
48/96
48/240
48/384
WS-X4712-SFP+E is not supported on 4507R-E and 4510R-E chassis. E-Series line cards require E-Series chassis. 6 Requires Supervisor Engine 7-E to support greater than 240 ports on 4510R+E and 4510R-E chassis. 7 The amount of oversubscription can be controlled by varying the number of ports used at 1000 Mbps. All ports can use Gigabit EtherChannel or IEEE 802.3ad for high-speed interconnection applications. All oversubscribed ports use the standard IEEE 802.1x flow control (PAUSE frame) mechanism to control Gigabit Ethernet host traffic.
5
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Line Card
Number of Ports
Port Speed
Port Type
Wire Rate
Cisco Catalyst 4500 Series Min/Max Ports 4503-E 4506-E/ 4507R-E/ 4507R+E 4510R-E/ 4510R+E
Classic Gigabit Ethernet Fiber (GBIC or SFP) Line Cards WS-X4306-GB WS-X4418-GB 6 18 1000BASE-X 1000BASE-X GBIC GBIC Yes 2 ports full 16 ports 4-to-1 WS-X4448-GB-LX WS-X4448-GB-SFP WS-X4506-GB-T 48 48 6+6 1000BASE-LX 1000BASE-X 10/100/1000 48 SFPs (included) SFP 1000BASE-X (SFP) RJ-45 PoE IEEE 802.3af and Cisco prestandard 8-to-1 8-to-1 Yes 48/96 48/96 6/12 48/240 48/240 6/30 48/384 48/384 6/42 6/12 18/36 6/30 18/90 6/42 18/126
Classic Fast Ethernet Fiber Line Cards WS-X4248-FE-SFP 48 100BASE-X SFP Yes 48/96 48/240 48/384
Classic 10/100 Ethernet Line Cards WS-X4148-RJ WS-X4248-RJ45V 48 48 10/100 10/100 RJ-45 RJ-45 PoE IEEE 802.3af and Cisco prestandard Yes Yes 48/96 48/96 48/240 48/240 48/384 48/384
Optics
Cisco Catalyst 4500 line cards provide a variety of optical port types and port speeds: SFP+, X2, SFP, GBIC, 100BASE-FX, and so on. For details about the different optical modules supported by each line card and the minimum Cisco IOS Software release required for each of the supported optical modules, visit http://www.cisco.com/en/US/products/hw/modules/ps5455/products_device_support_tables_list.html.
Product Specification
Table 4 lists product specifications.
Table 4.
Feature Standards
Product Specifications
Description Gigabit Ethernet: IEEE 802.3z, IEEE 802.3x, IEEE 802.3ab, IEEE 803.3at, IEEE 802.3af, IEEE 802.3az 1000BASE-X (GBIC), 1000BASE-SX, 1000BASE-LX/LH, 1000BASE-ZX, CWDM Gigabit EtherChannel: All 1000 Mbps ports 10 Gigabit EtherChannel: All 10Gbps ports IEEE 802.3ad (Link Aggregation Control Protocol): All 1000 Mbps ports Port Aggregation Protocol (PagP): Yes Number of ports per tuple: 8 EtherChannel and IEEE 802.3ad technology across line cards: Yes
EtherChannel Technology
Physical Dimensions
Occupies one slot in the Cisco Catalyst 4500 Series platform Dimensions (H x W x D): 1.2 x 14.25 x 10.75 in. (3.0 x 36.2 x 27.3 cm) Operating temperature: 32 to 104 (0 to 40 F C) Storage temperature: -40 to 167 (-40 to 75 F C) Relative humidity: 10 to 90%, noncondensing Operating altitude: -60 to 3000m
Environmental Conditions
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Description Fiber optic lasers: Class 1 laser products UL 1950 EN 60950 CSA-C22.2 no 950 IEC 950
FCC 15J Class A VCCI Class A CE Marking EN 55022 Class A EN 55024 Class A CISPR 22 Class A AS/NZ 3548 NEBS Level 3 (GR-1089-CORE, GR-63-CORE) ETSI ETS-300386-2 EN 50121-4
ROHS Compliance
ROHS5
Note:
All power numbers shown in Table 5 are maximum values recommended for facility power and cooling
capacity planning. These figures are not indicative of the actual power draw during operation. Typical power draw is about 20 percent lower than the maximum value shown.
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Ordering Information
To place an order, visit the Cisco Ordering homepage. Table 6 gives ordering information.
Table 6. Ordering Information
Product Name Cisco Catalyst 4500E Series 48-Port UPOE 10/100/1000 (RJ-45) Cisco Catalyst 4500E Series UPOE Power Splitter Cisco Catalyst 4500E Series 48-Port 802.3at PoEP 10/100/1000 (RJ-45) Cisco Catalyst 4500E Series 48-Port 10/100/1000 (RJ-45) Cisco Catalyst 4500E Series 12-Port 10 Gigabit Ethernet (SFP+) Cisco Catalyst 4500E Series 24-Port GE (SFP) Cisco Catalyst 4500E Series 12-Port GE (SFP) Cisco Catalyst 4500E Series 40 SFP/80 C-SFP Port 1000BaseX (SFPs Optional) Cisco Catalyst 4500E Series 48-Port 10/100/1000 (RJ-45) Cisco Catalyst 4500E Series 48-Port 802.3af PoE 10/100/1000 (RJ-45) Cisco Catalyst 4500E Series 48-Port 802.3af PoE and PoEP - 10/100/1000 (RJ-45) Cisco Catalyst 4500E Series 6-Port 10 Gigabit Ethernet (X2) Cisco Catalyst 4500 PoE IEEE 802.3af 10/100/1000, 48 Ports (RJ-45) Cisco Catalyst 4500 PoE IEEE 802.3af and PoEP-Ready 10/100/1000, 48 Ports (RJ-45) Cisco Catalyst 4500 Enhanced 48-Port 10/100/1000 Module (RJ-45) Cisco Catalyst 4500 6-Port 10/100/1000 RJ-45 PoE IEEE 802.3af and 1000BASE-X (SFP) Cisco Catalyst 4500 Gigabit Ethernet Module, 6 Ports (GBIC) Cisco Catalyst 4500 Gigabit Ethernet Module, Server Switching 18 Ports (GBIC) Cisco Catalyst 4500 Gigabit Ethernet Module, 48-Port 1000X (SFP) Cisco Catalyst 4500 Fast Ethernet Switching Module, 48-Port 100BASE-X (SFP) Cisco Catalyst 4500 10/100 Module, 48 Ports (RJ-45) Cisco Catalyst 4500 PoE IEEE 802.3af 10/100, 48 Ports (RJ-45)
Part Number (= Indicates Spare) WS-X4748-UPOE+E (=) WS-UPOE-12VPSPL(=) WS-X4748-RJ45V+E (=) WS-X4748-RJ45-E (=) WS-X4712-SFP+E (=) WS-X4624-SFP-E (=) WS-X4612-SFP-E (=) WS-X4640-CSFP-E (=) WS-X4648-RJ45-E (=) WS-X4648-RJ45V-E (=) WS-X4648-RJ45V+E (=) WS-X4606-X2-E (=) WS-X4548-GB-RJ45V(=) WS-X4548-RJ45V+(=) WS-X4548-GB-RJ45(=) WS-X4506-GB-T(=) WS-X4306-GB(=) WS-X4418-GB(=) WS-X4448-GB-SFP(=) WS-X4248-FE-SFP (=) WS-X4148-RJ(=) WS-X4248-RJ45V(=)
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Table 7.
As long as the original end user continues to own or use the product, except for the fan and power supply, which are limited to 5 years. In the event of discontinuance of product manufacture, Cisco warranty support is limited to 5 years from the announcement of discontinuance. Cisco or its service center will use commercially reasonable efforts to ship a replacement part within 10 business days after receipt of the RMA request and confirmation that a replacement part is appropriate response. Actual delivery times may vary depending on customer location. Hardware warranty commences from the date of shipment to the customer (and in case of resale by a Cisco reseller, not more than 90 days after original shipment by Cisco). None. Warranty allows guest access only to Cisco.com.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
Technical Services Cisco SMARTnet Service Around-the-clock, global access to the Cisco Technical Assistance Center (TAC) Unrestricted access to the extensive Cisco.com resources, communities, and tools Next-business-day, 8x5x4, 24x7x4, and 24x7x2 advance hardware replacement9 and onsite parts replacement and installation available Ongoing operating system software updates within the licensed feature set10 Proactive diagnostics and real-time alerts on Smart Call Home enabled devices Cisco Smart Foundation Service Next business day advance hardware replacement as available Business hours access to SMB TAC (access levels vary by region) Access to Cisco.com SMB knowledge base Online technical resources through Smart Foundation Portal Operating system software bug fixes and patches Cisco Focused Technical Support Services Three levels of premium, high-touch services are available: Cisco High-Touch Operations Management Service Cisco High-Touch Technical Support Service Cisco High-Touch Engineering Service Valid Cisco SMARTnet or SP Base contracts on all network equipment are required.
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Footnotes: 9 Advance hardware replacement is available in various service-level combinations. For example, 8x5xNBD indicates that shipment will be initiated during the standard eight-hour business day, five days a week (the generally accepted business days within the relevant region), with next business day (NBD) delivery. Where NBD is not available, same-day shipping is provided. Restrictions apply; please review the appropriate service descriptions for details.
10
Cisco operating system updates include the following: maintenance releases, minor updates, and major updates within the licensed feature set.
Printed in USA
C78-364099-17
01/12
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