Bank Manager Job Description

Bank manager job description This post include is contents of job profile/tile such as: job purpose, key duties/responsibilities/tasks and related documents of Bank manager. Sample functions of Bank manager You can ref some functions as follows (we are updating key tasks in details for this position). Answer inquiries regarding checking and savings accounts and other bank related products. Attempt to resolve issues and problems with customers accounts. Initiate and open new bank accounts. Explain, advise on and promote bank products and services to customers Responsible for bringing in new customers and boosting the banks profits. Create and analyze management information and reports, which are sent to branch staff and also to the head office Interact with local chambers of commerce, development agencies, solicitors, accountants etc Receive and count working cash at beginning of shift. Identify bank customers, validate and cash checks. Accept cash and cheques for deposit and check accuracy of deposit slip. Process cash withdrawals. Perform specialized tasks such as preparing cashiers checks, personal money orders, issuing travelers checks and exchanging foreign currency. Perform services for customers such as ordering bank cards and checks. Receive and verify loan payments, mortgage payments and utility bill payments. Record all transactions promptly, accurately and in compliance with bank procedures. Balance currency, cash and checks in cash drawer at end of each shift.

Branch Manager Job Description

Job Description Summary

The Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives. Develops new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the Operations Officer or other branch personnel. Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs. Participates in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities. May perform duties in the absence of the Operations Officer or other such management capacities as directed by the Regional Manager.

Job description: Bank Manager

As a Bank Manager, you would overlook the running of an entire branch, or a number of small branches. You are responsible for bringing in new customers and boosting the bank's profits. This role would involve setting targets and making sure that they are met, motivating and developing staff, keeping the bank to a high standard and dealing with customer complaints. As the head of the bank, you would create and analyse management information and reports, which are then given to branch staff and head office. You will also work closely with local chambers of commerce, development agencies, and other professionals such as solicitors, accountants and estate agents. And, in some branches there may also be a separate business manager. The financial services industry has changed in recent years, with stricter regulations and laws to prevent financial crime, and greater competition between banks and building societies offering similar products. This means that it is now likely that you would be more involved with business planning than having direct contact with customers.

Hours/Environment
Monday to Friday 9 to 5 would be your typical working hours as a Bank Manager, though some branches will be open on Saturday mornings also. Your time would be split between working in an open plan, private office and visiting clients or attending meetings. If you become responsible for more than one branch, you would be expected to travel between them. Due to the high status of your role as a Bank Manager, formal business dress is required. A driving licence is also essential.

Skills and interests

To be a good Bank manager, you must have:

experience in management, ideally within the financial sector ability to lead and motivate staff to meet targets marketing, sales and IT skills a business focussed attitude, with a good knowledge of the local economy ability to deal courteously with customers, with tact and confidentiality ability to communicate effectively, and build long-term working relationships ability to negotiate, solve problems and make effective decisions high levels of integrity and honesty ability to work as part of a team ability to adapt to change language skills if working in investment or international banking

Language skills, especially German, Japanese, French and Russian can be an advantage if you want to work with overseas clients and markets.

Entry

You could join a bank or building society through its management training scheme, or alternatively, work your way up to Bank Manager from other jobs within the bank. To join a management training scheme, you will often need a degree (2:2 or above) in business studies, finance, management, economics or accounting. Check with colleges or universities for degree entry requirements. Some banks may accept you with a degree in another subject, or with A levels (or similar qualifications) and some relevant work experience. You should check entry requirements with individual employers. The other main way into management is to be promoted to an in-house management training programme from a customer service role. For this you will normally need supervisory experience and a good track record in meeting sales targets. If you are aiming for promotion into management, you can help your career by studying part-time for qualifications from the School of Finance, such as:

Professional Diploma in Financial Services Management (Professional DFSM) Applied Diploma in Corporate Banking Applied Diploma in Retailing Financial Services

Training
As a trainee manager, you will follow an on-the-job training programme and be encouraged to work towards Associateship of the Chartered Institute of Bankers (CIB), which is offered through the Institute of Financial Services. This can be done by either block release or distance learning. Once completed, if you are a student in England and Wales, you are also awarded a BSc (Hons) in Financial Services from University of Manchester Institute of Science and Technology (UMIST). You may also study towards Associateship of the Chartered Institute of Bankers in Scotland (CIOBS). These qualifications can take up to six years to complete. NVQs/SVQs in Providing Financial Services (Banks and Building Societies) at levels 2, 3 and 4 are also available. Continuing professional development programmes are also offered.

Opportunities
There is a clear promotion structure from Branch Manager to Area and Regional Manager. From there you could progress into operations management, or into other senior roles in head office. Roles in head office would usually be more specialist, including treasury, finance, training, planning or human resources. There's potential for you to specialise in individual banking or business banking, investment banking or working with the regulatory bodies, such as the Financial Services Authority (FSA), Personal Investment Authority (PIA) and Investment Management Regulatory Organisation (IMRO). You could manage retail branches all over the UK. As a manager you will often be expected to relocate to other areas, so it will help your career if you are prepared to be flexible and mobile.

Annual income
As a management trainee, you'd usually earn between 18,000 and 25,000 a year. Following your training, your salary will rise to around 26,000 to 40,000. At Regional and Head Office Management level, your salary would be anything from 50,000 to 100,000 a year. Other benefits can include profit-related bonuses, subsidised mortgages, loans, pensions, shares and insurance.