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Options:
Page Layout User License Record Types Field Level Security Roles
2. How many Custom Summary Formula Fields are allowed on a single Report? Options:
No Limit 5 10 15 20
3. Is it possible for a user to see different Set of data in Report and in a Dashboard based on the same Report? Options:
YES NO
4. Which of the following is not an available function in the Formula Fields? Options:
5. Which of the following cannot be used as a source report for the Analytical Snap Shot? Options:
None of above
6. Which Import functionality of salesforce.com should be used if one needs to import the 30000 Cases in Salesforce.com? Options:
7. All dashboard viewers see data based on the security settings of the Running Userregardless of their own personal security settings? Options:
TRUE FALSE
8. How many custom fields can be created on an object in an unlimited Edition? Options:
9. Which Type of Reports can't be used to create groups of data or charts? Options:
10. How many Roll Up summary fields can be created in the enterprise Edition on a Custom Object? Options:
10 20 30 40 Unlimited
11. Can an administrator change the profile settings of the Standard Solution Manager profile? Options:
YES NO
13. Which of the following is not a valid business process in Salesforce.com? Options:
Sales Processes Marketing Process Lead Processes Support Processes Solution Processes
14. What is the significance of Primary Master Detail Relationship in a Junction Object? (Choose 2) Options:
Record Ownership is inherited from Primary Master Object No such Significance Look and Feel is inherited from Primary Master Object Child records automatically created Ability to create report type
15. Can the User Records be permanently deleted from the Salesforce.com? Options:
YES NO
16. Which of the following objects cannot be imported via the Salesforce.com Import Wizard? Options:
17. Salesforce.com record Ids are Identical in? Options: Record Ids are always different in different environment Production and Full Copy Sandbox Production and Developer Sandbox Production and Config Only Sandbox
18. A custom field is made Read only from the Field level security and Required from Page layout. The Field will be Options:
Read Only for the User Required for the User Throws an error and dont allow to make Read only field Mandatory from page layout User is given a choice in a pop up window
19. Which of the following is not a Roll Up summary field operation? Options:
20. How many fields can be enabled for tracking on a custom Object? Options:
10 20 30 40 50
21. Which Workflow evaluation Criteria cannot be used for Time Dependent Workflows? Options:
When a record is created, or when a record is edited and did not previously meet the rule criteria Only when a record is created Every time a record is created or edited None of the above All of the above
Profile based Login Hours Profile based Login IP Ranges Organization based Login Hours Organization based Login IP ranges
23. For how many days deleted records are kept in the Recycle Bin? Options:
15 30 45 60 Always
24. Which of the following is the best way to make the Field Mandatory for everyone? Options:
Page Layout
26. Which of the field types cannot be used as an External Id? Options:
27. Which of the following cannot be on the controlling side of the Dependent Picklist? Options:
YES NO
29. On Lead Conversion, the Close Date of the newly created opportunity is automatically set to? Options:
Today ()
Last Day of Current Quarter Last Day of Current Month Last Day of Current Year Blank
30. Which of the following profile permissions will enables the User to edit any record, regardless of the Sharing Model? Options:
Customize Application View Setup and Configuration View All Data Modify All Data
2. Will data be lost in a Custom Field if Data Type is changed to Number from any other Data Type? Options:
YES NO
3. On Lead Conversion a Lead Object Custom field can not be mapped to Which Object custom field? Options:
TRUE FALSE
5. Which tool should be used to Import more then 65000 records in Salesforce.com? Options:
7. Which of the following is Not a Mandatory Field while creating a User Record? Options:
8. A user successfully logins at 3:00 PM, What happens at 3:31 PM, if the Login hours for the users Profile are set from 7:30 AM to 3:30 PM? Options:
User is automatically Logged Out User keeps working continuously without any issues User is asked in a Popup window if he would like to extend his session User is logged out once he tries to do any DML Operation.
9. What is the Impact on a User of the Organization level Locale Changes? Options:
The default Locale of the user is also set to the new Organization Level locale
No Impact on the User as he keeps using his own default Locale The User is asked for a Choice; if he would like to choose New Organization Locale or his own Locale From a new session, user will see everything in the New Organization Locale
10. APIs are not available for use in which Salesforce.com edition? Options:
11. A sales team is a set of users that normally work together on _______________? Options:
12. Which feature in SFDC combines a list view and related records into one screen with different frames so that users have all the information they need when interacting with Salesforce.com? Options:
13. On which OWD sharing defaults the Sharing Rules cant be defined? Options:
OWD is Private OWD is Public Read Only OWD is Public Read Write
Note: As the OWD is the most restricted option to define security setting, "Public Read Write" is already maximum allowed operation and therefore by no other means it can be override. 14. What happens when a user owns an opportunity record but does not have the Read permission on Opportunity Object? Options:
He still sees the Opportunity record He is not able to see the Opportunity Record This case can never arise
15. Account team is a set of users that normally work together on _________? Options:
17. Which of the following is an automated process your organization can use to approve records in Salesforce.com? Options:
18. Which of the following Email Template cannot be used to send a mass email? Options:
19. Which of the following object does not support the Business process? Options:
20. In which of the following edition you can create a Managed Package? Options:
Professional Edition Full Test Sandbox Developer Edition Unlimited Edition Enterprise Edition
21. Can a user restrict access with the help of the sharing rules? Options:
YES NO
22. Is it possible for users to override their own forecasts and forecasts for users below them in the forecast hierarch? Options:
YES NO
23. With sharing rules one can make automatic exceptions to the organization-wide default for defined sets of users. Options:
YES NO
24. An opportunity that reaches the threshold with 80% probability will trigger additional alerts if the probability subsequently goes higher to 85%. Options:
YES NO
26. Which of the following feature allows you to send an email when an opportunity reaches a threshold value? Options:
Opportunity Alert Validation Rule Big Deal Alert Big Ticket Email
27. Conditional Highlighting only applies to the first summary field column in the table? Options:
TRUE FALSE
28. Unmanaged packages do not include locked components but can be upgraded? Options:
TRUE FALSE
30. Escalation rules only run during the business hours with which they are associated? Options: TRUE FALSE 1. Customizable Forecasting is a prerequisite in order to enable territory management? Options:
TRUE FALSE
2. Running User concept in Dashboard allows users to view Data which normally they can not view? Options:
TRUE FALSE
3. Can a user create his/her own Default Sales Team? Options: YES NO 4. How many ranges can be defined in the case of a Conditional Highlighting? Options:
1 2 3 4 5
Every 15 minutes
Every time they are seen After every DML Operation Admin can set the time of Refresh
6. How do you find out that the Approval Process is edited?(Choose 3) Options:
Last Modified By Field Audit trail History Record on Approval page layout Debug Log System Log
7. How many Solution records can be imported via Import Wizard? Options:
Solution Records cannot be imported via Import Wizard 20000 50000 100000 30000
TRUE FALSE
Any person, organization or company that may be interested in your products and services, not yet customers An organization, individual or company involved with your business such as customers, competitors and partners Any potential revenue-generating event i.e. "sales deal" Any individual or influencer associated with an account
10. If you delete an email from a case and then delete the case, you will not be able to retrieve the deleted email from the Recycle Bin Options:
TRUE FALSE
11. What should be the Advanced filter Conditions to meet the requirement "Find contacts owned by Poo that have a title of CFO, functional role of CFO, or reports to the CFO"? 1) Title equals CFO 2) Functional Role equals CFO 3) Reports To equals CFO 4) Contact Owner contains Poo Options:
12. How many User records can be imported via Import Wizard? Options:
10000 20000 50000 100000 User record cannot be imported via Import Wizard 13. Which of the following is true about Page layouts? (Choose 4) Options:
Control the layout and organization of detail and edit pages Control which fields, related lists, and custom links users see, on detail and edit pages only Control which standard and custom buttons display on detail pages and related lists Determine whether fields are visible, read only, or required, on detail and edit pages only Control Field level security and sharing rules
14. To email a report to other users, the report must be in a public folder with access granted to the other users? Options:
TRUE
FALSE
15. When a field is deleted from the pagelayout, does it is also deleted from the Object? Options:
TRUE FALSE
16. When you insert a record using the API, Do Validation rules are respected? Options:
YES NO
17. Scheduled reports run in the time zone of the user who schedules the report. Options:
TRUE FALSE
18. All users who access to the same report at the same time will see the same data. Options:
TRUE FALSE
Note: They will see data s per there security or which are applicable / visible to them. 19. Reports show only the information you can access where as Dashboards show information which you even cannot access. Options:
TRUE FALSE
20. Which of the following are not controlled by the Page layouts? Options:
21. If a field is visible in the search layout but hidden for certain users via the field-level security settings then which of the following statement is true? Options:
The field-level security overrides the search layout and the field will be hidden for all users The field will still be visible in search layout to all the users The field-level security overrides the search layout and the field will be hidden for those users None of the above
All 20K records are displayed in the UI First 2K records are displayed in the UI 10 Reports each having 2K records are created Report Fails and an error is reported
Deletes the Tab from Salesforce.com Deletes the tab from that Application Deletes that particular Object of whose Tab is deleted None of the above
24. Which one is the following is a salesforce.com definition for an opportunity? Options:
Any person, organization or company that may be interested in your products and services, not yet customers An organization, individual or company involved with your business such as customers, competitors and partners Any potential revenue-generating event i.e. "sales deal" Any individual or influencer associated with an account
How detail and edit pages are organized Field properties like visible, read-only and required Controlling which fields, related lists, and Custom Links users sees Page section customization Rollup summary
2. Case escalation rules triggered on the last modification will be reset each time a user adds a related comment to the case? Options:
True False
3. For custom object records to appear in search results associated tab only needs to exist; the tab does not have to be visible to users. Options:
TRUE FALSE
Tasks allow you to track the specific actions you plan to perform or have performed; Email Alerts cannot track specific actions Email Alerts allow you to track the specific actions you plan to perform or have performed, Tasks cannot track specific actions Email Alerts and Tasks cannot track the specific actions you plan to perform or have performed Email Alerts and Tasks allow you to track the specific actions you plan to perform or have performed
5. Will two different users get the same search results on searching for a common keyword? Options:
YES NO
YES NO
7. Customer Portal users can view the tags section of a page, if it is included in a page layout. Options:
TRUE FALSE
8. If Custom Fiscal Years are enabled then you cannot use Standard Forecasting? Options:
TRUE FALSE
9. Case escalation rules triggered on the last modification will be reset each time a user adds an activity or sends an email from the case record? Options:
TRUE FALSE
10. The opportunities fields of the campaign statistics section on a campaign detail page will only be populated for the campaign designated as the primary campaign source? Options:
TRUE FALSE
11. What does the dashboard snapshot on the Home Page display? Options:
You cannot display a dashboard on the Home Page The first row of any available dashboards The first two rows of any of your available dashboards
Only the dashboard determined by the System Administrator The Complete Dashboard set by the User himself
YES NO
YES NO
14. You can set the Tab as a Landing Tab while creating the Tab for the Object? Options:
TRUE FALSE
15. __________ are a collection of Force.com components and applications that are made available to other organizations through the AppExchange. Options:
16. What happens when a user clicks on the Create New Apps option present in the List of Apps section? Options:
User is taken to App Exchange User is taken to developer.force.com page User is taken to a Create new App Page in salesforce.com None of the above
17. _________ are words or short phrases that users can associate with most Salesforce.com records to describe and organize their data in a personalized way? Options:
19. Is it possible to have Sidebar search enabled with Global Search? Options:
YES NO
20. Though multiple campaigns can be influential, you can only designate one campaign as the primary campaign source on the opportunity? Options:
TRUE FALSE