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Session Agenda

Todays IT Challenges

Sales Division Portal

R&D Community
Corporate Web Presence Employee Self Service Portal

Regulatory Compliance Repository

Extranet Collaboration Site

Customer Service Site

Geneva Office Site

Knowledge Management Portal

Project X Site Custom SAP Front-End Weekly Issue Tracking Meeting

Team ABC Site

B2B Supply Chain News/Alerts

Business Intelligence Dashboard

Business Impact

Islands of information and applications Slow responsiveness to business and user needs Costly custom development and maintenance

Poor sharing inside and outside the organization


Difficult to find the right content, data, and people Increasing information management risk

Customer Pains
Content Management Search

Why Customers Care about ECM


Reusing information is difficult Inability to protect sensitive information Efficiency in collaborative authoring

Risk of non-compliance with regulations Risk from improperly retaining content Retaining records for business continuity

Document Management

Records Management

ECM

Imaging

Web Content Management

Categorization of paper based info Automation of high volume processes

Webmasters are a content bottleneck Multiple site types increase mgmt. costs Brand assets are improperly used

Search Challenges
Balancing the demands of people and IT manageability

People
I want an easy way to connect with the right information, when and where I need it.

IT Manageability
How do I demonstrate value to our business?

I need a search solution that:


Unlocks all of our

information. Is secure and manageable. Grows as my organization needs change.

Customer Challenges

Inability to find information = The cost of ineffective search in the workplace

Searches per Day Professional Workers Structured Task Workers Average hours a week spent searching Annual cost of inability to find information
*per 1,000 knowledge workers
Sources Verus - Windows Live Enterprise Search, Dec 2006; IDC - Content Technologies Study, 20042005; Forrester - The Forrester Wave: Enterprise Search Platforms, Q2 2006 (38335), June 13, 2006

20 18 9.5 $5.3 Million *

The Business Collaboration Platform for the Enterprise and the Internet

Content Management

Case Study

Document Center: Feature Review


Tag
cross farm with shared hierarchal taxonomies and types automatically with location based metadata defaults

Discover

Manage

with metadata based navigation in client and server with location based view definitions the best content with Ratings the latest version with Unique Document IDs repositories with ties to Office Client New/Open/Save

with Metadata based content organizer with Multi-stage retention policies with Location/Folder based policies

Document Sets: Scenario Overview


New object to manage work products made up of multiple documents
Think Folder++

Key Scenarios

Tight collection of documents A sales proposal that includes documents (proposal), spreadsheets (quotation), and presentations Heterogeneous file types not usually assembled Compound documents A user manual that is an assembled roll-up of separate sections

Document Set Features


Shared Metadata Customized welcome page Default documents added Version capture Workflows Portability (download/upload/send to record center)

SharePoint Content

User-centric

Intuitive interaction with content through Office Fast discovery using content metadata and tagging Rapid creation and publishing of web content

Flexibility and Compliance

Pervasive records management and legal holds Enterprise-wide taxonomies and folksonomies Cross-farm policies and rules for all content types

Management Efficiency

Metadata and tagging managed by same services Less storage and bandwidth for Office & binary content Interoperability framework to link legacy repositories

Sharepoint Content Demo

Search

SharePoint Search

Better Answers, Faster

Improved relevance based on usage and history Rich results-navigators for shorter search time Support for 400+ content types and 85 languages

Knowledge Amplification

Phonetic and multi-lingual for global relevance Social connections driven by interests and expertise Secure access to content, whether internal or external

Enterprise Deployment

Improved scale to meet any demand volume Deployment-specific tuning for best results Search-driven applications to enrich platform

Sharepoint Search Demo

What Else Can Sharepoint Do?

The Business Collaboration Platform for the Enterprise and the Internet

Microsoft SharePoint 2010


Business Connectivity Services InfoPath Form Services External Lists Workflow SharePoint Designer Visual Studio API Enhancements REST/ATOM/RSS Ribbon UI SharePoint Workspace SharePoint Mobile Office Client and Office Web App Integration Standards Support

Tagging, Tag Cloud, Ratings Social Bookmarking Blogs and Wikis My Sites Activity Feeds Profiles and Expertise Org Browser

PerformancePoint Services Excel Services Chart Web Part Visio Services Web Analytics SQL Server Integration PowerPivot Social Relevance Phonetic Search Navigation FAST Integration Enhanced Pipeline

Enterprise Content Types Metadata and Navigation Document Sets Multi-stage Disposition Audio and Video Content Types Remote Blob Storage List Enhancements

SharePoint Communities

Informal Knowledge

Promote sharing with easy social authoring Easily navigate resources with pervasive tagging Find better answers faster via user feedback Connecting users through enhanced profiles Staying up-to-date using news feeds and alerts Make expertise discovery easy across the enterprise

Social Connections

Participation Anywhere

Work with peers whether online or offline Collaborate on the go through the mobile UI Enrich existing applications with social context

SharePoint Insights

Data interaction

Advanced analysis with Excel Services Richer data visualization and easy sharing Incorporation of LOB data in data analysis

Decision Making

Powerful Self-Service capabilities and visualizations Compelling dashboards to drive business results Rich reports with access to millions of rows

Organizational Effectiveness

Drive accountability and alignment with scorecards Identify issues and opportunities with real-time access Improved API for richer extensibility and development

SharePoint Composites

User-Driven Solutions

Enhanced toolset for end-user solutions Process automation and data validation with Forms Visio services integration for data visualization

Data Connectivity

Business Connectivity Services for LOB data exchange LOB data in Outlook, Word & Workspace without code SharePoint data exposed through web services & APIs

Solution Deployment

Sandboxed Solutions for self-service and fast installation Platform stability with resource quota-management Standards support for integration and accessibility

Consolidate Collaboration Solutions A cross-capability platform for higher productivity and ROI

Business Intelligence

Social Computing Internet Sites

Enterprise Content Management

Enterprise Search

Integrated Capabilities Reduced Maintenance Cross-Farm Management

Cost-Effective Training

Optimize your deployment across scenarios On-premise and hosted solutions with SharePoint Online

On-Premise

Hosted Service

Control and ownership


Customers Employees Partners

Rapid scalability

Internet

Intranet

Extranet

Insights & Composites

Demo

Chart Web Part Access Service Power Pivot

Gartner Magic Quadrants


Social Computing

Some of Gartner Comments


Microsoft SharePoint is the linchpin in Microsoft's strategy to retain and grow its position in the enterprise amid emerging competition and new demands for cloud-based software. SharePoint encompasses a broad and expanding range of capabilities across portal, collaboration, content management, enterprise search, business process management and business intelligence disciplines A steadily increasing number of Gartner clients are pursuing critical business and IT initiatives with SharePoint in mind. SharePoint 2010, promises numerous improvements that better equip it as an enterprise portal framework, and as an environment for creating and delivering composite applications. Microsoft SharePoint is the linchpin in Microsoft's strategy to retain and grow its position in the enterprise amid emerging competition and new demands for cloud-based software

Forrester Comments
ROI. Based on the customer interviews, Forrester constructed a TEI framework for a composite organization and the associated ROI analysis illustrating the financial impact areas. As seen in Table 1, the risk-adjusted ROI for the composite company not including any productivity benefits (see pages 21 to 24) is 108%, with a breakeven point (payback period) of fewer than 12 months after deployment. Benefits. Quantified benefits accruing to the composite organization, which reflect the experience and the expectations of the companies interviewed for the study, amount to approximately $3.1 million (risk-adjusted, present value [PV]) over a three-year period. These financial benefits include cost savings related to avoiding replacement or upgrades to the company document management system and its portal platform. Costs. The costs for the upgrade to SharePoint 2010 sum to almost $1.5 million (riskadjusted, PV) over the first three years. These costs include implementation labor, professional services fees for taxonomy development of an information architecture, and additional server hardware costs as the company expands its SharePoint footprint from the existing collaboration platform to include document management and portal system

Case Studies

Sony

is a global technology and entertainment company with more than 170,000 employees. The company had nearly U.S.$80 billion in 2008 sales.

Business Situation
With employees and information spread across many different locations, Sony was looking for ways to improve information access, enhance collaboration, and make better use of internal expert resources.

Solution

Building on its implementation of Microsoft Office SharePoint Server 2007, Sony became an early adopter of Microsoft SharePoint Server 2010, using it to enhance the corporate intranet.

Benefits

Increased innovation and sense of community Better access to information and in-house expertise Higher productivity, lower costs, faster development

Feedback

Using the people and expertise search capabilities of SharePoint Server 2010, we can easily find people internally who have the passion and skills to help with a particular project, rather than hiring a consultant.
Jim Whitmoyer Business Applications Manager, Sony Electronics

T-Systems
Business Situation

WiT-Systemspart of telecommunications giant Deutsche Telekomprovides information and communications technology solutions to corporations and public institutions throughout Europe

Benefits

Expanded Collaboration Increased User Productivity. Lower Total Costs

Feedback

In addition to the better usability that we get with SharePoint Server 2010, we expect to save 50 percent in licensing and infrastructure costs alone over our thirdparty collaboration system. Gerd Ludwig Systems Engineer, T-Systems

TELUS
Business Situation

TELUS wanted to shift from a formal learning environment to one in which team members were encouraged to contribute to and obtain knowledge from colleagues for greater collaboration and cost savings.

Benefits

Cost savings Faster speed to insight Heightened engagements Better sharing of institutional knowledge

Feedback

With its many social, learning, video, and other collaboration facets, this SharePoint Server 2010based solution will serve as our virtual water cooler.

an Pontefract Senior Director of Learning, TELUS

2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentations. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2009 Microsoft Corporation. All rights reserved.


This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

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