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GB, St 103R, Sangkat Toul Sangke, Khan Rursey Keo, Phnom Penh, Cambodia Tel: 017 624 779 March12, 2012 EZECOM HR & Administration Department #104, Siri Tower, Russian Federation Blvd, Phnom Penh, Cambodia Tel: 023 888 181 / 023 882 961 E-mail: Dear Sir or Madam, I am writing this letter to apply for the current opening position of Technical Service Officer with your company. I see that my qualification and experience would better match your requirement; therefore, I graduated Bachelors Degree in Management Information System in the area of Computer Networking; and I had more years experience with broadband company as IT Technician and Technical Support Engineer. In my last experience, I am attaching myself in Network Engineer position at CAMKO Broadband Co., LTD and holding the following duties: Designing and planning network infrastructure in CAMKO CITY. Installing and configuring network equipment in the campus network of CAMKO CITY. Monitoring and maintenance all network devices through remote access or local visit.

Hence, I believe that my qualification and experiences will be able to handle the above duty; therefore, I would really appreciate if I could have a chance to discuss in greater details with you about my impactful contribution to the company at your available schedule. Please kindly contact me at 017 624 779 or via E-mail at Thank you in advance and I look forward to hear from you. Sincerely yours, YANN SOPHEAK


PERSONAL DATA: Name : YANN SOPHEAK Khan Rursey Keo, Phnom Penh Phone E-mail : 017 624 779 : Sex Nationality Place of Birth Date of Birth : Male : Cambodian : Pailin Province : June 8, 1986

Address : #247.GB, St.103R, Sangkat Toul Sangke

Marital Status : Married

EDUCATIONS 2006 - 2010 2008 2010 2003 2006 2000 2003 : BAs in Management Information System at National University of Management : Pursued Bachelors Degree in English for Communication at Norton University : Certificate of Upper-Secondary School (High School) at Pailin Hun Sen High School : Certificate of First-Secondary School (Diploma) at Pailin Hun Sen Secondary School

TRAININGCOURSES 2012 to Present : Taking Cisco Networking Academy (CCNA) at Sunrise Institute of Technology December, 2011 : Completed the Secretary and Admin course at Student Development Institute October, 2011 August, 2010 July, 2010 2009 2010 2008 2009 October, 2006 : Completed the Human Resource Management at Student Development Institute : Completed the Cisco Networking Academy (CCNA Discovery 1) at NiDA Center : Completed the Adobe Photoshop at Institute of Technology and Electronic Center : Completed the Computer Networking I & II at SETEC Institute : Completed the A+ Computer Maintenance & Repair at SETEC Institute : Completed the Microsoft Application (Word, Excel, PowerPoint, Internet and E-mail)

WORK EXPERIENCES Dec 2010 Present: CAMKO Broadband Co, LTD. Position : Network Engineer, duties: - Provide help desk support from remote location or onsite technical support to end-user - Monitor and troubleshoot WAN and LAN connectivity both in the company and client site - Analyze and design network infrastructure for end-user (subscriber) - Install and configure network equipment such as Switch, Modem, Wireless, and PBX Box - Configure Switch IOS such as VLAN, VTP, STP, RSTP, Static Route, RIP, OSPF, VRRP, NTP, SNMP, RMON, ACL, SSH, Port Security, TFTP backup, and Private VLAN - Configure CentOS Server with TFTP, FTP, DHCP, DNS, Web, NMS and monitoring tools - Setup Wireless Modem (TP-Link/Tenda/Linksys/myLG/anyGATE): SSID, WAN, LAN, Remote Management, Access List, WDS, Security Key, and IP/MAC address filter to client

- Setup telephone system (PBX Box) to provide to local users - Install and maintain Cable TV to customer who live in CAMKO City, and troubleshoot this problem when it happen by increasing signal, change port on splitter, or replace - Record daily problem about Internet and Cable TV, and then report to technical manger Jan 2010 Dec 2010: Dynamic Solution Co, LTD. Position : IT Technician, duties: - Provide IT support to all staffs and solve all IT problems to achieve staff satisfaction - To support and manage local IT environment, keep it work smoothly, and ensure SLA achieving the standard, monitor and troubleshoot LAN and WAN connectivity, and setup Wireless devices - To provide training to none-IT staff, enhance their IT application usage and ability to solve IT problem by themselves, and making report to technical manager TECHNICALKNOWLEDGE Networking Systems Databases Applications Repairing : OSI Model, IP addresses calculation and subneting, VLAN, VTP, STP, RSTP ACL, NAT, MLSP, LACP, CDP, RIP, EIGRP, OSPF, VRRP, PPP, HDLC : Windows 9X/NT/2000/XP/2K3/Vista and Windows 7, RHEL, Fedora, and CentOS : MS Access, Oracle, and MySQL : MS Office, MS Visio, Photoshop, Internet and Email, and Antivirus/Spyware software : Install hardware and software, setup printer, share printer, clean virus, and backup data

Programming : HTML, CSS, Dreamweaver, C++, Java, VB.Net, ASP, ASP.Net

LANGUAGES: Khmer English Thai : Mother Tongue : Good : Little

PERSONAL INTERESTS Free time : play tennis, football, reading, cooking, watching TV, and listeningmusic

REFERENCES Name Position Tel E-mail Name Position Tel E-mail : Mr. Jang Minchul (Korean) : IT Manager at CAMKO Broadband Co., Ltd : 017 351 730 : : Mr. Kha Chanthoan (Cambodian) : Server Engineer at Golden Gekko Co., Ltd : 017 222 357 / 012 235 538 :