PGDM (2011-2013) PGP2 Ops Specialization

SPJIMR OPERATIONS STRATEGY

Credit:

1.0

Faculty:

Dr.Umesh Bahadur/ Prof..Rahul Pandey

Sessions:

18

Course Objectives: To understand the strategic role of operations To appreciate the linkages between different decision areas in operations, and between operations and other functions To explore the process of formulating and implementing operations policies consistent with objectives To understand the importance and methods of building operations capabilities

Text Book: Operations Strategy: Pursuing the Competitive Edge, R. Hayes, G. Pisano, D. Upton and S.

Wheelwright
Pedagogy: Classroom Sessions, case Presentations, Discussion Evaluation Rules: Assignment 10% Class presentation and participation 20% Final Exam: 40% Project (written report + presentation): 30%

Session Wise Plan: Session No. Concept of Operations Strategy

1 2 Operations Strategy-Introduction Operational Performance Dimensions and Trade-offs & Strategy Framework 3 Fit, Focus, Learning; Structure vs. Infrastructure ACC vs. DJC Chapter 2 Chapter 1- 2 Chapter 1- 2

Topic

Case / Caselet

Reading*

Capacity and Facilities Strategies

4 Capacity-Location Decisions and Tradeoffs 5 Capacity-Location Expansion issues for Genentech Global Organizations Chapter 3 Chapters 3, 9

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PGDM (2010-2012) PGP2 Ops Specialization

SPJIMR OPERATIONS STRATEGY

Credit:

1.0

Faculty:

Dr.Umesh Bahadur/ Prof..Rahul Pandey

Sessions:

18

Capacity-Location

Expansion

and NTPC

Chapter 4

Vertical Integration issues 7 Capacity-Location Expansion issues for Pagoda Enterprises SMEs 8 Intra-Facility Organization Layout, Systems, and National Automobile Co. Chapter 3

Supply Chain Network and Sourcing Strategies

9 Make/Buy, Sourcing and Vendor Nike; Bose Corporation; Toyota and Honda 10 Decision models for Supply Chain FMC Biscuits; Strategic & Tactical Planning ABC Cement Chapter 5 Chapter 4

Relations Strategy

Product-Process Design, Technology Development and Innovation Strategies

11 12 Strategic Product Designing Tata Nano Chapter 7 Chapter 7

Product-Process Design and Innovation Strategy

13

Sustaining

Innovations

and Delta Electronics; Toyota

Chapters 7, 10

Commercialization 14

Building Innovation led Entrepreneurial TBD Capability

Chapter 10

Service Operations Strategies

15 Process Design and Improvement in Services; Service Profit Chain Southwest Airlines

Page 2 of 3

PGDM (2010-2012) PGP2 Ops Specialization

SPJIMR OPERATIONS STRATEGY

Credit:

1.0

Faculty:

Dr.Umesh Bahadur/ Prof..Rahul Pandey

Sessions:

18

Sustaining Improvement and Building Operations Capability

Capability 16 Building led Strategic Change; in Chapter 11

Operations

Excellence

Indian Industry

Student Project Presentations

17-18 Student groups to present project study and findings -

The chapters mentioned are from the book Operations, Strategy, and Technology: Pursuing the Competitive Edge by Hayes, Pisano, Upton, and Wheelwright, reprinted by Wiley-India in 2011.

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