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The Inuential Presenter

By Connie Dieken, Author of Talk Less, Say More

Impact Your World, One Message at a Time


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The Inferior Presenter


Not by Connie Dieken, Author of Talk Less, Say More

Bore Your World, One Message at a Time


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The Inuential Presenter


By Connie Dieken, Author of Talk Less, Say More

Impact Your World, One Message at a Time


InuentialLeaders.com

The Overwhelmed Presenter


Confuse Your World, One Message at a Time
Not by Connie Dieken, Author of Talk Less, Say More
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Have to
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Get to
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Get to

Activators. Thought leaders.

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Create a Groundswell
Inuence. Inspire. Impact.
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Presentations are deeply broken.

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Presentations are deeply broken.


Stop reporting. Start resonating.

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Presentations are deeply broken.


Stop informing. Start inuencing.

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Todays Goal: Be an Inuential Presenter


Show you a path. Provide resources.

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Question For You:


What gets in your way of being an inuential presenter?

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Your Intent

vs.

Your Impact
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Presentation Mode:
Morph into your evil twin

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3 Concurrent Presentations

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3 Concurrent Presentations
The one you deliver

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3 Concurrent Presentations
The one you deliver

The one you wish youd delivered

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3 Concurrent Presentations
The one you deliver

The one you wish youd delivered The one the audience experiences
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Inuence
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Point A

Point B

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Whats Point B?
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Best Place to Start


Point B

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Worst Place to Start

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Fight Presentation Bloat


Eliminate all content that doesnt drive audience to Point B

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Develop Your Big Idea


Your point of view Articulate whats at stake Hone it to one sentence
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The 3 Habits
To Inuence Others and Make Things Happen
From Talk Less, Say More

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The 3 Habits
To Inuence Others and Make Things Happen
From Talk Less, Say More

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Step 1: Connect
Give people what they want and value so you get their attention

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Step 2: Convey
Use portion control to get your points across with clarity, not confusion

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Step 3: Convince
Gain commitment to create a groundswell for your idea

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The 3 Habits
To Inuence Others and Make Things Happen
From Talk Less, Say More

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Step 1: Connect
Give people what they want and value so you get their attention

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Sad Truth:
You Often Skip This Step

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Connecting Tips:

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Connecting Tips:

Stay in Their Moment Frontload Your Messages Deliver Peer-to-Peer


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Stay In Their Moment


Focus on their experience, not yours
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Stay In Their Moment


Focus on their experience, not yours
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Frontload Your Messages


Whats Relevant to Audience Goes First
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Frontload Your Messages


Whats Relevant to Audience Goes First
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Frontload Your Messages


Whats Relevant to Audience Goes First
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Deliver Peer-to-Peer
Not Teacher-to-Student

Connect Poll:
What hinders your ability toconnectwith audiences? 1. Slipping into Presentation Mode 2. Not knowing audiences needs 3. Fear of public speaking 4. Lack of preparation time
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Why Its Important:


A confused brain does nothing

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Fire Hydrant Habit

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Conveying Tips:

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Conveying Tips:

Eyes Trump the Ears Talk in Triplets Tell Stories


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The Eyes Trump the Ears


Visuals Help People Process Information
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The Eyes Trump the Ears


Visuals Help People Process Information
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The Eyes Trump the Ears

Visuals are 10x More Powerful Than Words


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The Eyes Trump the Ears

Visuals are 10x More Powerful Than Words

The Eyes Trump the Ears

Visuals are 10x More Powerful Than Words

Issue:
Havent Focused On Conveying Visually Since Kindergarten

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A real case: the walk to the Big Q


immediate Q and scrap communicati Q problem action plan on to solving implementation employees trainings for shifted from FLLs on customer shop floor Q focused to operators monthly alerts. employees suppliers design meetings with quality gemba review at the reviews with PLMs walks by plant focused engineering presenting management on quality and and basics detailed hired factory cost suppliers trainings for manager with strong projects for Q Workplace all and scrap Periodic lean background Six Sigma ergonomics and recurrent Jidoka / error employees improvements introduction green belt standard work sharing of proofing to eliminate of daily Q for project's defective parts from Proactive meetings engineers lessons learnt the flow scrap recurrent implementation of Shop Q competencies among floor skill measure customer VPP linked to Q and departments matrix added to APEX for from pcs to meetings scrap standardization mfg value New continuous flow for production specialists employee machining lines: quick Yearly Q training (indirect shopfloor introduction response to Q issues focused on dept people) assigned to training (OTJ and elimination of batch specifics specific process and training) production delivered train-theimprovement trainer session core Q training (FMEA, 8D, PRO Launch) for all engineers assigned and FLLs responsible leader LEAN for each Q project

2007

Culture

Training

2008

Process improvement

2009

2010

Leadership

53 Supplier / Customer involvement

2011

Our Walk to the Big Q

Process Improvement

q
2007

Leadership Culture

Training

Supplier Involvement

Q
2011
54

Business Continuity
Event Summary
March 31 Record 500-year flood hits, yielding unprecedented disaster Plant under 4 feet of water and neighborhood power out $35M damage to plant

Immediate Response
Communications to authorities, insurance company, employees, customers, suppliers War Room setup at hotel Every employee worked outside normal job responsibilities Secure facility with fence and security guards Plant #10

55

Business Continuity
Event Summary
July 22 100 Year flood 7+ rain in 24 hours >2 million gallons, >5 ft. storm water filled basement $10M+ damage to labs, power, chillers, and telecon

Immediate Response
Activated emergency response, notified employees EESS, Global IT, Risk Management team, and FM Global immediately engaged and on-site next day Immediately engaged all employees in recovery

Plant #17

56

Why We Need Continuity Plans


Disaster #1:
Plant #10 Under 4 feet of water $38 million property damage

Disaster #2:
Plant #17 2 million gallons of water flooded facility $10 million+ damage

Document, Prompter or Slide?

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Document, Prompter or Slide?


Dense content - wall to wall

Host a meeting instead Discussion document

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Document, Prompter or Slide?


Text functions as a crutch

Default - lack of rehearsal Audience perceives you as


slow
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Document, Prompter or Slide?


Visual aid

Reinforces your message Audience can focus on both


you and the visuals
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Talk in Triplets

3 is the Most Powerful Number


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Tell Stories
Gain Longer Shelf Life
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2 Business Stories
Success Stories Cautionary Tales

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Convey Poll:
What prevents you from conveying information clearly? 1. Crowding too many words on my slides 2. Making too many points 3. Not using stories
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Why its Important:


Commitment vs. Compliance

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Convincing Tips:

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Convincing Tips:
Sound Decisive Transfer Ownership Adjust Energy Level
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Sound Decisive
Firm Up Your Speaking Style
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Sound Decisive
Use the Power Pause - Let it Breathe
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Look Decisive
Use the Power Stance
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Look Decisive
No Flamingos
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Look Decisive
No Fig Leafs
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Transfer Ownership
Shift the Idea So Theyll Embrace It
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Transfer Ownership
Use Peer Power
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Adjust Your Energy


People Monitor You For Signals
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Adjust Your Energy


People Monitor You For Signals
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Adjust Your Energy


3 Elements That Attract or Repel
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Facial Energy
The Magic Move TM
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Facial Energy
Start Looking Like You Care
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Vocal Energy
You Have a Skewed Perception
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Vocal Energy
Add Warmth with Smile & Dial Technique
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Body Energy
Its Not the Gestures, its the Mannerisms
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Body Energy
Focus on Audience Energy: Open or Closed?
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Convince Poll:
What gets in your way of convincing audiences to act? 1. Sounding indecisive 2. Not transfering ownership 3. Energy level issues

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Your Resources
iPhone App Audio Book - Audible/iTunes Hardcover, Kindle, iPad Book

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Your Resources
iTunes Podcast InuentialLeaders.com/blog Presentation Rock Stars (TM)
and other elements on blog
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Question For You:


What take-away will you apply rst?

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The Inuential Presenter


By Connie Dieken, Author of Talk Less, Say More

Impact Your World, One Message at a Time


InuentialLeaders.com

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